Samsung Galaxy A9 - Manuals

Basics 6 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or perfor...

Basics 7 When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of s...

Basics 8 Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery co...

Basics 9 Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose...

Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 11 Device layout Front camera Speaker Power key Touchscreen Volume key Bixby key Proximity/Light sensor Multipurpose jack (USB Type-C)

Basics 13 • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other ob...

Basics 14 Soft buttons Back button Home button Recents button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information.

Basics 15 Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • Connecting t...

Basics 16 Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unneces...

Basics 17 Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging t...

Basics 21 Correct card installation ► Single SIM models : microSD card Nano-SIM card ► Dual SIM models : Nano-SIM card 1 Nano-SIM card 2 microSD card Use only a nano-SIM card.

Basics 22 Removing the SIM or USIM card 1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Remove the SIM or USIM card. 4 Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert t...

Basics 23 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to th...

Basics 25 3 Place a memory card on the memory card tray with the gold-coloured contacts facing downwards. Memory card tray 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray ba...

Basics 26 3 Remove the memory card. 4 Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause d...

Basics 27 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...

Basics 28 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergenc...

Basics 29 2 Select your preferred device language and select . Select a language. 3 Read and agree to the terms and conditions and tap Next . 4 Get your content from a previous device. 5 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up...

Basics 30 Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure acro...

Basics 31 Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account . Alternatively, launch the Settings app and tap . 2 Enter your Samsung account ID and ...

Basics 32 Transferring data from your previous device (Smart Switch) Connect with your previous device via Smart Switch to transfer data.Launch the Settings app and tap Accounts and backup → Smart Switch . • This feature may not be supported on some devices or computers. • Limitations apply. Visit w...

Basics 33 Transferring data using external storage Transfer data using external storage, such as a microSD card. 1 Transfer data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap Accounts a...

Basics 34 3 Connect your previous device to the computer using the device’s USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your device to the computer using the USB cable. 6 On the co...

Basics 35 Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessi...

Basics 36 Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.

Basics 38 Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar.Launch the Settings app, tap Display → Navigation bar , and then tap Full screen gestures under Navigation type . The navigation bar will be hidden and the gesture hints will appear where the so...

Basics 39 Setting the navigation bar Launch the Settings app, tap Display → Navigation bar , and then select an option. • Navigation type : Set the device to hide or display the navigation bar. To hide the navigation bar, tap Full screen gestures . While the navigation bar is hidden, you can use the...

Basics 40 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps but...

Basics 41 Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings , and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item,...

Basics 42 Creating folders Create folders and gather similar apps to quickly access and launch apps.On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. ...

Basics 43 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...

Basics 44 Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply . You can now access...

Basics 45 Icon Meaning Vibration mode activatedFlight mode activatedError occurred or caution requiredBattery chargingBattery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified...

Basics 46 Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type , and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by p...

Basics 47 Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area.Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery . • Key capture: Pre...

Basics 48 Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To clo...

Basics 49 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → ...

Basics 50 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a ...

Basics 51 Changing the keyboard Tap to change the keyboard. To change the keyboard type, tap → Languages and types , select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → La...

Basics 52 Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut . The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste . To paste text that you have previously...

53 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by c...

Apps and features 54 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable : Disable selected default apps that cannot be uninstalled from the device. • Uninstall : Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled , se...

Apps and features 55 Bixby Introduction Bixby is an intelligent voice service that helps you use the device more conveniently.You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more i...

Apps and features 56 2 Select the language to use with Bixby. 3 Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen. 4 Tap . 5 Read and agree to the terms and conditi...

Apps and features 57 Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested.While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking. Altern...

Apps and features 58 If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby.If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping t...

Apps and features 59 Bixby usages Launching apps or services You can launch features quickly via Bixby. You can also use various convenient services, such as ordering coffee or searching for nearby restaurants or hotels and making a reservation.For example, while pressing and holding the Bixby key, ...

Apps and features 60 Additional Bixby functions Waking up Bixby while using the speaker You can wake up Bixby by saying “Hi, Bixby” even when the speaker plays alarms, ringtone, or media.Press the Bixby key, tap → Settings → Voice wake-up , and then tap the Use when phone speaker playing switch to a...

Apps and features 61 Using quick commands You can add quick commands so that you can give commands more quickly and easily. You can also give multiple commands together by adding them to a quick command. 1 Press the Bixby key and tap → Quick commands → . 2 Tap Quick command word or phrase and enter ...

Apps and features 62 Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say yo...

Apps and features 63 Customising the Bixby settings Press the Bixby key and tap → Settings . • Language and voice style : Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby. Bixby is only available in some la...

Apps and features 64 Bixby Vision Bixby Vision is a service that provides information, such as similar images, location, translated text, and QR codes. Bixby Vision recognises objects quickly and intuitively even when you do not know its name.Use the following Bixby Vision features. Image Text Food ...

Apps and features 65 Launching Bixby Vision 1 Launch Bixby Vision using one of these methods. • In the Camera app, tap Bixby Vision . • In the Gallery app, select an image and tap . • In the Internet app, tap and hold an image and tap Bixby Vision . • If you added the Bixby Vision app icon to the Ho...

Apps and features 66 Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape.For example, if you want to know the title of a photo or image, use the Bixby Vision features. The d...

Apps and features 67 Searching for food information Search for nutritional information and recipe of food.For example, if you want to search for nutritional information or recipe, use the Bixby Vision features. 1 When you have a desired image or object, launch Bixby Vision. 2 Select and keep the obj...

Apps and features 68 Reading QR codes Recognise QR codes and view a variety of information, such as websites, photos, videos, maps, and business cards. 1 When you have a desired image or object, launch Bixby Vision. 2 Select and keep the QR code within the screen to recognise it.The information conn...

Apps and features 69 Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in ...

Apps and features 70 Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards.For example, on the way to the office in the morning, you can view your day’s schedule and play your favou...

Apps and features 71 Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must regi...

Apps and features 72 Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later.For example, create a reminder to ...

Apps and features 73 Creating reminders with Bixby Press and hold the Bixby key and say “Remind me to water the flowers when I get home”.Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete...

Apps and features 74 Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 On the reminders list, select a reminder to edit and tap Edit . 2 Edit the conditions and tap Save . Reminder conditions Change the reminder's colour. Reminder information Add...

Apps and features 75 Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad . 2 Enter a phone number. 3 Tap to make a voice call, or tap to make a video call. Preview the phone number. Delete a preceding character. Access additional options. Add t...

Apps and features 76 Making calls from call logs or contacts list Tap Recents or Contacts , and then swipe to the right on a contact or a phone number to make a call.If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures , and then tap the Swipe to call...

Apps and features 77 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the Send message bar upwards. If the Add reminder switch is activate...

Apps and features 78 Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions ...

Apps and features 79 Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad . 2 Enter the number. 3 Tap Add to Contacts . 4 Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact. A...

Apps and features 80 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location and tap Select . 3 Enter contact information. Select a storage location. Add an image. Open more inf...

Apps and features 81 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/export contacts → Import . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap Done ...

Apps and features 82 Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app ...

Apps and features 83 Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap → Groups → Create group . 2 Enter a group name.To set a group ringtone, tap Group ringtone and select a ringtone. 3 Tap Add member , select contacts to ...

Apps and features 84 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and enter a message.To record and send a voice message, tap and hold , ...

Apps and features 85 Sending My Emoji stickers You can send My Emoji stickers that look like you via messages.While composing a message, tap and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share. My Emoji stickers will appear after you create My Emoji in...

Apps and features 86 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact. 3 View your conversation.To reply to t...

Apps and features 87 Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap → Settings → Notifications , and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert ...

Apps and features 88 Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 Launch the Internet app. 2 Tap the address field. 3 Enter the web address or a keyword, and then tap Go . To view the toolbar...

Apps and features 89 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode In the toolbar at the bottom of the screen, tap → Turn on Secret mode . If you are using t...

Apps and features 90 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Launch the Email app. 2 On the list, select an email service or tap Other . 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add ac...

Apps and features 91 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record vid...

Apps and features 92 Basic shooting Taking photos or recording videos 1 On the shooting modes list, tap Photo or Video . 2 Tap the image on the preview screen where the camera should focus. 3 Tap to take a photo or tap to record a video. Camera settings Bixby Vison AR Emoji Take a photo. Preview thu...

Apps and features 93 • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high re...

Apps and features 94 Zooming in and out Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Zooming features are available only when using the rear camera. • The 2x optical zoom may not work in low-light environments. Editing the shooting modes list You can edit the shooting ...

Apps and features 95 Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button.On the preview screen, tap → Hold Shutter button to and select an action you want to use. • Take a picture : Take a photo. • Take burst shot : Take...

Apps and features 96 Separating the focus area and the exposure area You can separate the focus area and the exposure area.Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. This feat...

Apps and features 97 Intelligent camera Scene optimiser Your device will adjust the colour settings automatically after recognising a subject or scene, such as people, food, or night scene.On the shooting modes list, tap Photo . When the camera recognises the subject or scene, the scene optimiser bu...

Apps and features 99 Recording super slow motion videos 1 On the shooting modes list, tap Super Slow-mo . View information. Start recording a video. Camera settings Super Slow-mo 2 Tap .The device will capture the moment in super slow motion and save it as a short video.

Apps and features 100 Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video . Random background music will automatically accompany the video during playback.To capture an image while playing a video, tap . Editing super slow motion videos On the playback ...

Apps and features 101 Live focus The quadruple camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that ...

Apps and features 103 Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur. Select a shape, such as a heart, st...

Apps and features 104 AR Emoji Create a My Emoji that look just like you. You can now send stickers made with My Emoji to liven up any conversation.You can take photos and record videos using AR Emojis, such as My Emoji or Live stickers, which mimic your expressions. Creating My Emoji Make a My Emoj...

Apps and features 105 You can use the AR Emoji feature in both the front and rear cameras. If you are using the rear camera, it will automatically switch to the front camera. To switch between cameras, swipe upwards or downwards, or tap . Deleting My Emoji Tap and hold the My Emoji that you want to ...

Apps and features 106 Applying stickers randomly You can apply stickers randomly, instead of selecting one from the stickers list.Tap Random repeatedly until the sticker you want appears. Enjoying My Emoji stickers while chatting You can use My Emoji stickers during a conversation via messages or on...

Apps and features 107 Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.Select a shooting mode you want. Photo mode The camera adjusts the shooting options automatically based on the surroundings t...

Apps and features 108 5 Tap Play slow motion video . The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video.To edit the slow motion section, drag to the left or right. Slow motion secti...

Apps and features 109 Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.On the shooting modes list, tap Pro . Select options and customise the settings, and then tap to take a photo. Available options • : Change the exposure value. This d...

Apps and features 110 Food mode Take photos of food with more vibrant colours. 1 On the shooting modes list, tap Food . 2 Tap the screen and drag the circular frame over the area to highlight.The area outside the circular frame will be blurred.To resize the circular frame, drag a corner of the frame...

Apps and features 111 Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 On the shooting modes list, tap Wide selfi...

Apps and features 112 Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automaticall...

Apps and features 115 Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images 1 Launch the Gallery app and tap Pictures . 2 Select an image. Access additional options. Delete the image. Share the image with o...

Apps and features 116 Editing the background of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature. If the background lighting of Live focus photos appears in blurred points, you can change the shape of the background blur.Launch the Gallery app, se...

Apps and features 117 Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.While viewing an image or on the video preview screen, drag upward...

Apps and features 118 Viewing albums You can view your images and videos sorted by folders or albums. The animated GIFs or collages that you have created will also be sorted in your folders on the albums list.Launch the Gallery app, tap Albums , and then select an album. Hiding albums You can hide a...

Apps and features 119 To add images or videos to a story, select a story and tap → Add . To remove images or videos from a story, select a story, tap → Edit , tick images or videos to remove, and then tap Remove from story . Deleting stories 1 Launch the Gallery app and tap Stories . 2 Tap and hold ...

Apps and features 120 Adding images or videos to an album 1 Launch the Gallery app and tap Shared . 2 Select an album to add images or videos. 3 Tap and tick images or videos to add. 4 Tap Done . Syncing images and videos with Samsung Cloud When you sync your Gallery app with Samsung Cloud, photos a...

Apps and features 121 Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off.You can also check notifications for new messages or missed calls. • The brightness of the Always On Display may change automatically dependi...

Apps and features 122 Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view noti...

Apps and features 123 Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF. 1 Launch the Settings app → Lock screen → Clock style → Always On Display . 2 Drag the types list to the left and select the type with an image ...

Apps and features 124 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view 1 Tap the Recents ...

Apps and features 125 3 On the lower window, swipe left or right to select another app to launch.To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of...

Apps and features 126 Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view . The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Adjust the tr...

Apps and features 127 Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports near field communication (NFC) to allow payment through standard credit card readers.You can view more information, such...

Apps and features 128 Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 Launch the Samsung Pay app. 2 Sign in to your Samsung account. 3 Read and agree to the terms and condi...

Apps and features 129 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards.Alternatively, launch the Samsung Pay app. 2 On the cards list, swipe to the left or right and select a card to use.

Apps and features 130 3 Scan your fingerprint.Alternatively, enter the payment PIN you set when setting up the Samsung Pay. 4 Touch the back of your device to the card reader.When the card reader recognises the card information, the payment will be processed. • Payments may not be processed dependin...

Apps and features 131 Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app and tap . 2 Select an input method from the toolbar at the top...

Apps and features 132 Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . 2 Enter event details. Select a calendar to sa...

Apps and features 133 Adding a reminder Launch the Calendar app and tap → Reminder to launch the Reminder app. Add a task on the Reminder app. Refer to Reminder for more information. Syncing events with your accounts 1 Launch the Settings app, tap Accounts and backup → Accounts and select the accoun...

Apps and features 134 Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region. To add items to the Sam...

Apps and features 135 Together Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking.On the Samsung Health home screen, tap Together . Steps The device counts the num...

Apps and features 136 Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addab...

Apps and features 137 Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Select the radio station you want from ...

Apps and features 138 Scanning radio stations Launch the Radio app and tap Scan . The FM radio scans and saves available stations automatically.Select the radio station you want from the stations list. Voice Recorder Introduction Use different recording modes for various situations. The device can c...

Apps and features 139 3 Tap to finish recording. 4 Enter a file name and tap Save . Changing the recording mode Launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • Standard : This is the normal recording mode. • Speech-to-text : The device records your voice and...

Apps and features 140 Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm . Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat,...

Apps and features 141 Stopwatch 1 Launch the Clock app and tap Stopwatch . 2 Tap Start to time an event. To record lap times while timing an event, tap Lap . 3 Tap Stop to stop timing. To restart the timing, tap Resume . To clear lap times, tap Reset . Timer 1 Launch the Clock app and tap Timer . To...

Apps and features 142 Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. View your gameplay information. Downloaded apps. Open games with or without sou...

Apps and features 143 Using Game Launcher 1 Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features , and then tap the Game Launcher switch to activate it. 2 Tap a game from the games list.To find more games, drag the screen upwards. Games downl...

Apps and features 144 Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Set additional features. Record your game ...

Apps and features 145 SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone.You can add and manage devices by location a...

Apps and features 146 Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. 1 Launch the SmartThings app. 2 Tap → Add device → Auto detect . 3 Select a devi...

Apps and features 147 Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. 1 Launch the SmartThings app. The list of connected devices will appear. 2 View the status of devices on the ...

Apps and features 148 Adding scenes Add a scene and register devices to it to control multiple devices at the same time. 1 Launch the SmartThings app. 2 Tap → and select a location. 3 Tap → Add scene . 4 Enter the scene name. 5 Tap under Actions to add actions to perform. 6 Tap Save . Adding automat...

Apps and features 149 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method, s...

Apps and features 150 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or...

Apps and features 151 YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.

152 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature an...

Settings 154 Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network 1 On the Settings screen, tap Connections → Wi-Fi , and then tap the switch to activate it. 2 Select a network from the Wi-Fi networks list.Netw...

Settings 155 Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → Wi-Fi Direct and select a device to transfer the image to...

Settings 156 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prop...

Settings 157 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → ...

Settings 158 Reading information from NFC tags Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. 2 Place the NFC antenna area on the back of your de...

Settings 159 Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and...

Settings 160 4 When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.On the ...

Settings 161 SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager . • Calls : Select a SIM or USIM card for voic...

Settings 162 Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot . 2 Tap the switch to activate it.The icon appears on the status bar. ...

Settings 163 More connection settings Customise settings to control other connection features.On the Settings screen, tap Connections → More connection settings . • Nearby device scanning : Set the device to scan for nearby devices to connect to. • Printing : Configure settings for printer plug-ins ...

Settings 164 2 Search for a printer plug-in in Play Store . 3 Select a printer plug-in and install it. 4 Select the installed printer plug-in.The device will automatically search for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manu...

Settings 165 Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network. 1 Pair your device with a vehicle via Bluetooth.Refer to Pairing with other Bluetooth devices for more information. 2 Connect your device to th...

Settings 166 Sounds and vibration Options Change settings for various sounds on the device.On the Settings screen, tap Sounds and vibration . • Sound mode : Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing : Set the device to vibrate and play a ringtone for i...

Settings 167 Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps.For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app th...

Settings 168 App icon badges Change the settings for app icon badges.On the Settings screen, tap Notifications → App icon badges . To display icon badges, tap the switch to activate it. To change the badge style, select an option under Badge style . With number Without number Display Options Change ...

Settings 169 • Screen zoom : Change the screen zoom setting. • Full screen apps : Select apps to use with the full screen aspect ratio. • Screen timeout : Set the length of time the device waits before turning off the display’s backlight. • Home screen : Change the size of the grid to display more o...

Settings 170 Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value. Changing the screen m...

Settings 171 Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the values individually. 1 On the Settings screen, tap Display → Screen mode → Adaptive display . 2 Tap Advanced settings . 3 Adjust the colour bars to your preference.The screen tone screen wi...

Settings 172 Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.On the Settings screen, tap Wallpapers and themes . • Wallpapers : Change the wallpaper settings for the Home screen and the locked screen. • Themes : Chan...

Settings 174 Biometrics and security Options Change the settings for securing the device.On the Settings screen, tap Biometrics and security . • Face recognition : Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. • Fingerprints : Register ...

Settings 175 • Other security settings : Configure additional security settings. • Location : Change settings for location information permissions. • App permissions : View the list of features and apps that have permission to use them. You can also edit the permission settings. • Permission usage m...

Settings 176 Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 On the Settings screen, tap Biometrics and security → Face recognition . 2 Unlock the screen using the preset screen lock method.If you have not set a screen lock method, create ...

Settings 177 Deleting the registered face data You can delete face data that you have registered. 1 On the Settings screen, tap Biometrics and security → Face recognition . 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data → Remove . Once the registered face is deleted,...

Settings 178 Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Samsung Pass (Samsung account verification...

Settings 179 For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched...

Settings 180 3 Swipe your finger downwards over the fingerprint recognition sensor. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap Done . Deleting registered fingerprints You can delete registered fingerprints. 1 On the Settings scree...

Settings 181 Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 On the Settings screen, tap Biometrics and security → Fingerprints . 2 Unlock the screen using the preset screen lock method. 3 Tap the Fingerprint...

Settings 182 Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Read the on-screen instructions and tap Sign-in . 3 Enter your Samsung account ID and password and tap Sign in . 4 A...

Settings 183 Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 Open a website that you want to sign in to. 2 Enter your user name and password, and then tap the website’s sign in button. 3 When a pop-up window as...

Settings 184 Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Unlock the screen using the preset screen lock method. 3 Tap Sign-in and select ...

Settings 185 Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support autofilling personal information. 1 On the Settings screen, tap Biometrics and security → Samsung Pass . 2 Unlock the screen using the ...

Settings 186 Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folde...

Settings 187 Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security → Secure Folder . 2 Tap Continue . 3 Enter your Samsung account ID and password and tap Sign in . 4 Read and agree to the terms and conditions and tap Next . 5 Select a lock method to use for Secure Folde...

Settings 188 Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Launch the Secure Folder app and tap Add files . 2 Tap Images , tick images to move, and then...

Settings 189 Adding apps Add an app to use in Secure Folder. 1 Launch the Secure Folder app and tap Add apps . 2 Tick one or more apps installed on the device and tap Add . To install apps from Play Store or Galaxy Store , tap Download from Play Store or Download from Galaxy Store . Removing apps fr...

Settings 190 Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 Launch the Secure Folder app and tap → Settings → Backup and restore . 2 Tap Add account and sign in to your Samsung acc...

Settings 191 Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.On the Settings screen, tap Accounts and ba...

Settings 192 Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can also sync data saved in your device with Samsung Cloud and view data saved on the Samsung Cloud. You must register and sign in to your Samsung account to use Samsung Cl...

Settings 193 Restoring data from your previous device 1 On your new device, launch the Settings app and tap Accounts and backup → Samsung Cloud . 2 Tap Restore data → and select a previous device. 3 Tick the data types you want to restore and tap Restore . Syncing data from your device You can sync ...

Settings 194 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Accessories : Change the accessory...

Settings 195 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...

Settings 196 Device care The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Storage Security Memory Using the quick optimisation feature On the Se...

Settings 197 Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.On the Settings screen, tap Device care → Battery . • The usage time left shows the time remaining before the battery pow...

Settings 198 Storage Check the status of the used and available memory.On the Settings screen, tap Device care → Storage . • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available...

Settings 199 Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. • This feature...

Settings 200 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the...

Settings 201 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Screen reader : Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial . • Visibility e...

Settings 202 User manual View help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User manual . About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap Edit . • Status : ...

203 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...

Appendix 204 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 206 The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very...

Appendix 207 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...

Appendix 210 Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy . • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it ma...