Samsung Galaxy A41 - Manuals

Basics 6 • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adj...

Basics 9 Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device.When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If t...

Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 11 Device layout Front camera Side key Touchscreen Volume key Proximity/Light sensor Multipurpose jack (USB Type-C) Fingerprint recognition sensor SIM card / Memory card tray Flash Rear camera GPS antenna Speaker Microphone Earphone jack Main antenna Main antenna NFC antenna Microphone

Basics 12 • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direc...

Basics 13 Hard keys Key Function Side key • Press and hold to turn the device on or off. • Press to turn on or lock the screen. • Press twice to launch the app or feature you set. Side key + Volume Down key • Press simultaneously to capture a screenshot. • Press and hold simultaneously to turn off t...

Basics 15 Quick charging Launch the Settings app, tap Battery and device care → Battery → More battery settings , and then activate the feature you want. • Fast charging : To use the fast charging feature, use a battery charger that supports Adaptive fast charging. You can charge the battery more qu...

Basics 16 • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damage...

Basics 17 3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it. 4 Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM car...

Basics 19 • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recogn...

Basics 20 Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Side key Volume Down key Turning the device on Press and hold the Side key for a few seconds to turn...

Basics 21 Forcing restart If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it. Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be res...

Basics 22 Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. • This feature may not be available depending on the service provider or model. • Fingerprint recognition uses the unique characteristics...

Basics 23 • Ensure that the fingerprint recognition sensor area at the bottom centre of the screen and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Press the screen so that your fingertip spreads over the wide surface o...

Basics 24 Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen while the screen is turned off. 1 Launch the Settings app and tap Biometrics and security → Fingerprints . 2 Unlock the screen using the preset screen l...

Basics 25 For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering • Ensure you...

Basics 26 Deleting the registered face data You can delete face data that you have registered. 1 Launch the Settings app and tap Biometrics and security → Face recognition . 2 Unlock the screen using the preset screen lock method. 3 Tap Remove face data → Remove . Once the registered face is deleted...

Basics 27 3 Tap to take a photo.To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Take a photo. Preview thumbnail Shooting modes list Switch between the front and rear cameras. Options for current shoo...

Basics 28 Using zoom features Select .5 / 1 or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • .5 : The Ultra wide camera lets you take wide-angle photos or record wide-angle videos of things like landscapes. ...

Basics 29 • : Select a metering method. This determines how light values are calculated. Centre-weighted metering uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot metering uses the light in a concentrated centre area of the shot to calculate the exposure o...

Basics 30 Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 On the preview screen, tap . 2 Select effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or ex...

Basics 32 Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value.On the shooting modes list, tap MORE → PRO . Select options and customise the settings, and then tap to take a photo. Available options • ISO : Select an ISO value. This controls...

Basics 33 Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. 1 On the shooting modes list, tap MORE → PANORAMA . 2 Tap and move the device slowly in one direction.Keep the image within the frame on the camera’s viewfinder. If the preview ...

Basics 34 Customising camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser : Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. •...

Basics 35 General • Auto HDR : Take photos with rich colours and reproduce details even in bright and dark areas. • Grid lines : Display viewfinder guides to help composition when selecting subjects. • Location tags : Attach a GPS location tag to the photo. • GPS signal strength may decrease in loca...

36 Apps and features Introduction Use apps and various features of the device. This chapter is a common manual for apps and features provided by Samsung devices.Depending on the model, some content may differ, or descriptions of apps or features not available on your device may be included.

Apps and features 37 Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.To check the list of services that can be used with your Samsung account, visit account.samsung.com...

Apps and features 38 Understanding the screen Controlling the touchscreen Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, do...

Apps and features 39 Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according t...

Apps and features 40 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On ...

Apps and features 41 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, ...

Apps and features 42 Launching Finder Search for content on the device quickly. 1 On the Apps screen, tap Search . Alternatively, open the notification panel, swipe downwards, and then tap . 2 Enter a keyword.Apps and content on your device will be searched.If you tap on the keyboard, you can search...

Apps and features 43 • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder . Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can quickly access your f...

Apps and features 44 Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the screen, swipe in any direction when the screen turns on.If the screen is off, press the Side key...

Apps and features 45 Icon Meaning / LTE network connected5G network connectedLTE network connected in LTE network that includes the 5G networkWi-Fi connectedBluetooth feature activatedLocation services being usedCall in progressMissed callNew text or multimedia messageAlarm activated / Mute mode / V...

Apps and features 46 Notification panel When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To close the notification pan...

Apps and features 47 To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → Edit buttons , tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video pla...

Apps and features 48 Entering text Keyboard layout A keyboard appears automatically when you enter text. Break to the next line. Delete a preceding character. Enter symbols. Enter uppercase. For all caps, tap it twice. Additional keyboard functions Enter a space. View more keyboard functions. Text e...

Apps and features 49 Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut . The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste . To paste text that you have...

Apps and features 50 Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. • This app may not be available depending on the se...

Apps and features 51 Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.To view your app permission settings, launch the Settings app and tap Apps . Select an app and tap Permissions . You can view the app’s permissions lis...

Apps and features 52 Phone Introduction Make or answer voice and video calls. If the area around the upper microphone is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the upper microphone area. Making calls 1 Launch the Phone app...

Apps and features 53 Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers , select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap th...

Apps and features 54 Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap → Settings → Block numbers . 2 Tap Recents or Contacts , select contacts or phone numbers, and then tap Done . To manually enter a number, tap Add phone number , ent...

Apps and features 55 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save . Importing contacts Add contacts by importing them from o...

Apps and features 56 Searching for contacts Launch the Contacts app. Tap at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Make a voice call. • / : Make a video call. • : Compose a message. • : Compose an email. Deleting contacts ...

Apps and features 57 Messages Introduction Send and view messages by conversation.You may incur additional charges for sending or receiving messages when you are roaming. Sending messages 1 Launch the Messages app and tap . 2 Add recipients and enter a message.To record and send a voice message, tap...

Apps and features 58 Viewing messages 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on ...

Apps and features 59 Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap Go . To view the toolbars, drag your finger downwards slightly on the screen.To ...

Apps and features 60 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature. Split screen view 1 Tap the Recents b...

Apps and features 61 Launching apps from the Edge panel 1 While using an app, drag the Edge panel handle towards the centre of the screen. 2 Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.The selected app will launch in the split screen view. You can set t...

Apps and features 62 Pop-up view 1 Tap the Recents button to open the list of recently used apps. 2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view . The app screen will appear in the pop-up view.If you tap the Home button while using a pop-up window, the window will ...

Apps and features 63 Bixby Vision Introduction Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognising objects. Use a variety of useful Bixby Vision features. • This feature may not be available or...

Apps and features 64 Samsung Pay Introduction Register cards to Samsung Pay to make both online and offline payments quickly and securely.You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay . • To make payments with Samsung Pay, the device may be req...

Apps and features 65 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use. 2 Scan your fingerprint or enter the payment PIN you set. 3 Touch...

Apps and features 67 Samsung Kids You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.Open the notification panel, swipe downwards, and then tap ( Kids ) to activate it. If you c...

Apps and features 68 Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and view health tips.V...

Apps and features 69 Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members ...

Apps and features 70 Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable device’s settings and apps.Launch the Galaxy Wearable app. Tap Start to connect your device to the weara...

Apps and features 71 Reminder Register to-do items as reminders and receive notifications according to the condition you set. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be activated. Location reminders may not be ...

Apps and features 72 My Files Access and manage various files stored in the device.Launch the My Files app. To check for unnecessary data and free up the device’s storage, tap Analyse storage . To search for files or folders, tap . Clock Set alarms, check the current time in many cities around the w...

Apps and features 73 SmartThings Control and manage smart appliances and Internet of Things (IoT) products with your smartphone.To view more information, launch the SmartThings app and tap Menu → How to use . 1 Launch the SmartThings app. 2 Tap Devices → Add device or . 3 Select a device and connect...

Apps and features 74 Music Share Introduction The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds.This feature is available only on ...

Apps and features 75 Listening to music together with Galaxy Buds You can listen to music on your smartphone together through your Buds and your friend’s Buds.This feature is supported only on the Galaxy Buds series. 1 Make sure that each smartphone and pair of Buds are connected.Refer to Pairing wi...

Apps and features 76 Link to Windows You can connect your device to a Windows PC to instantly access your device’s data, such as pictures or messages, on the computer.When calls or messages come in, you can receive them on the computer. • It is recommended to use the latest version of Windows and th...

Apps and features 77 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.To view more app information, access each app’s help menu. • Chrome : Search for information and browse webpages. • Gmail : Send or receive emails v...

Apps and features 79 Viewing images Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen. More options Delete the image. Share the image with others. Image and video thumbnail Modify the image. View the content on a large screen using the Smart Vi...

Apps and features 80 Viewing videos Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.To use more options during playback, tap → Open in Video player . Lock the playback screen. Skip to the previous video. Tap and hold to rewind. Capture...

Apps and features 81 Albums Create albums and sort your images and videos. 1 Launch the Gallery app and tap Albums → → Create album to create an album. 2 Select the album, tap Add items , and then copy or move the images or videos you want. Stories When you capture or save images and videos, the dev...

Apps and features 82 AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: • Launch the AR Zone app. • Launch the Camera app and tap MORE → AR ZONE . Some features may not be ...

Apps and features 83 3 Follow the on-screen instructions to create an emoji. Edit the emoji. My emojis list More options Selecting an AR emoji to use Launch the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Launch the AR Zone app, tap AR Emoji Studio → → ...

Apps and features 84 Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. 1 Launch the AR Zone app and tap AR Emoji Studio . 2 Tap Profile and select an emoji. 3 Select a pose you want. 4 Tap Done → Save . Emoji Pose AR...

Apps and features 85 Deleting AR emoji stickers Launch the AR Zone app and tap AR Emoji Stickers → → Delete stickers . Select the emoji stickers to delete and tap Delete . Using your AR emoji stickers in chats You can use your emoji stickers during a conversation via messages or on a social network....

Apps and features 86 2 Tap and write or draw in the recognition area. • If you switch to the rear camera, you can also write or draw outside the recognition area. • If you tap and then begin to doodle, you can record yourself doodling. Recognition area Pen tool GIF Turn the sound effect on or off. R...

Apps and features 87 Voice Recorder Record or play voice recordings. 1 Launch the Voice Recorder app. 2 Tap to start recording. Speak into the microphone. • Tap to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. 3 Tap to finish recording. 4 Enter a file name and...

Apps and features 89 Game Booster Game Booster lets you play games in a better environment. You can use Game Booster while playing games.To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show ...

Apps and features 90 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method you want. You may incur additional charges when sharing files via the mobile ne...

Apps and features 91 Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot. You can view the captured ...

Apps and features 92 Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device.Launch the Settings app and tap Accounts and backup → Bring data from old device . • This feature may not be supported on some device...

Apps and features 93 Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch . Back up data from your previous device to a computer and import the data to your device. 1 On the...

94 Settings Introduction Customise device settings.Launch the Settings app.To search for settings by entering keywords, tap . This chapter is a common manual for settings and features provided by Samsung devices.Depending on the model, some content may differ, or descriptions of options or features ...

Settings 95 Samsung account Sign in to your Samsung account and manage it.On the Settings screen, tap Samsung account . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.On the Settings screen, tap Connections . • Wi-Fi : Activate the Wi-Fi feature ...

Settings 96 • SIM card manager : Activate your SIM or USIM cards and customise the SIM card settings. Refer to SIM card manager for more information. • Mobile Hotspot and Tethering : Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. For more informat...

Settings 97 Sharing Wi-Fi network passwords If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen o...

Settings 98 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prope...

Settings 99 NFC and contactless payments (NFC-enabled models) Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. T...

Settings 101 Mobile Hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot . 2 Tap the switch to activate it.The icon appears on the status bar.You can cha...

Settings 102 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you ...

Settings 103 Sounds and vibration Options Change settings for various sounds on the device.On the Settings screen, tap Sounds and vibration . • Sound mode : Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing : Set the device to vibrate and play a ringtone for i...

Settings 104 • Dolby Atmos for gaming : Experience the Dolby Atmos sound optimised for games while playing games. • Equaliser : Select an option for a specific music genre and enjoy optimised sound. • Adapt sound : Set the best sound for you. Depending on the model, you must connect an earphone to u...

Settings 105 Display Options Change the display and the Home screen settings.On the Settings screen, tap Display . • Light / Dark : Activate or deactivate dark mode. • Dark mode settings : Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a s...

Settings 106 • Navigation bar : Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Accidental touch protection : Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Touch sensitivity : ...

Settings 107 Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference.On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance . When you drag the colour adjustment bar towards Coo...

Settings 108 Home screen Configure settings for the Home screen, such as the screen layout.On the Settings screen, tap Home screen . Lock screen Options Change the settings for the locked screen.On the Settings screen, tap Lock screen . • Screen lock type : Change the screen lock method. • Smart Loc...

Settings 109 Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.On the Settings scre...

Settings 110 Biometrics and security Options Change the settings for securing the device.On the Settings screen, tap Biometrics and security . • Face recognition : Set the device to unlock the screen by recognising your face. Refer to Face recognition for more information. • Fingerprints : Register ...

Settings 111 Samsung Pass Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information. • The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not suppor...

Settings 112 Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. 1 On the Samsung Pass main screen, tap Apps or Websites and select a website or app from the list. 2 Tap Edit and modify your ID, password, and the websi...

Settings 113 Deleting your Samsung Pass data You can delete your biometric data, sign-in information, and app data registered to Samsung Pass.On the Samsung Pass main screen, tap → Settings → See all devices using Samsung Pass → → Leave Samsung Pass . • Your Samsung account will remain active. • The...

Settings 114 Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security → Secure Folder . 2 Follow the on-screen instructions to complete the setup.The Secure Folder screen will appear and the Secure Folder app icon ( ) will be added to the Apps screen.To change the name or i...

Settings 115 Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 Launch the Secure Folder app and tap Gallery . 2 Select an image and ta...

Settings 116 Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen.Launch the Secure Folder app, tap → Settings , and then tap the Add Secure Folder to Apps screen switch to deactivate it. Alternatively, open the notification panel, swipe downwards, and then tap ( Secure ...

Settings 117 Location Change settings for location information permissions.On the Settings screen, tap Location . • App permissions : View the list of apps that have permission to access the device’s location and edit the permission settings. • Location services : View the location services your dev...

Settings 119 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . • Link to Windows : Instantly access data saved in your device on your computer. Refer to Link to Windows for more information. • Call & tex...

Settings 120 Motions and gestures Activate the motion feature and configure settings.On the Settings screen, tap Advanced features → Motions and gestures . • Lift to wake : Set the device to turn on the screen when you pick it up. • Double tap to turn on screen : Set the device to turn on the screen...

Settings 121 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...

Settings 122 Digital Wellbeing and parental controls View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.On the Settings screen, tap Digital Wellbeing and p...

Settings 123 Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Automation → Auto optimise daily and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time . Battery Check the remain...

Settings 124 Memory On the Settings screen, tap Battery and device care → Memory . To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now . Device protection Check the device’s security status. This feature scans your device for malware.On...

Settings 125 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language : Select device languages. Refer to Adding device languages for more information. • Text-to-speech output : Change the settings for text-to-speech f...

Settings 126 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Recommended for you : Check the accessibility features you are currently using and see other recommended features. • TalkBack : Activate TalkBack, which provides...

Settings 127 About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap Edit . • Status information : View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. • Legal information : View legal inf...

Appendix 129 Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.You can also use Samsung Members to solve any problems you might encounter while using your device. When you turn on your device or while you ...

Appendix 130 The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with ...

Appendix 131 Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume ke...

Appendix 132 Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a ...

Appendix 133 Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following: • Ensure that the device you wish to connect with is ready to be scanned or connected to. • Ensure that your device and the other Blu...

Appendix 134 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of th...