Page 2 - Limited Warranty and Disclaimers of Warranty; NOTICE
CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall ...
Page 3 - Contents; Introduction 1; Menu Functions
SAM52 User's Manual v2.3 Contents • i Contents Introduction 1 Overview ................................................................................................................................... 1 Features .........................................................................................
Page 4 - Manual Revision Record
ii • Contents SAM52 User's Manual v2.3 Download Bitmap Image ........................................................................................... 42 Print ......................................................................................................................................... ...
Page 5 - Introduction; Overview; Features
SAM52 User's Manual v2.3 Introduction • 1 Introduction Overview Features SAM52M controls the connection between a Samsung ER 5200M Series (ER-5215M, 5240M, or ER-5200M) electronic cash register and an IBM compatible PC running in a Windows 95/98/2000 environment. Using SAM52M at your PC, you can: • ...
Page 6 - Next
2 • Introduction SAM52 User's Manual v2.3 Installing Note: SAM52M Software can also be downloaded from www.crs-usa.com . Note: The Sam52M software can be used as Save/Load software with out installing the software key. To edit any programming as described in this manual you will need to install the ...
Page 7 - Cash Register Settings; Setting the RS232C Port Options; SBTL
SAM52 User's Manual v2.3 Introduction • 3 Cash Register Settings To communicate with your Samsung ER-5200M Series ECR, you must set the RS232C port for the PC function. Setting the RS232C Port Options You must select ‘PC’ as the device that is attached to the RS-232C communications port. 1. Turn the...
Page 8 - Preparing the ER-5200M for Communicatons
4 • Introduction SAM52 User's Manual v2.3 0 NCI 10 Scale Type 1 CAS 0 NONE 1 SAMSUNG SRP-100 2 SRP-250 3 SRP-300 4 SRP-350 5 CITIZEN 3550 6 CITIZEN 810 7 CITIZEN 230 8 EPSON TM T88-2 9 EPSON U200 10 EPSON U295 11 EPSON U300 12 EPSON U325 13 EPSON U375 14 STAR SP-200 15 STAR SP-298 16 STAR SP-300 11 ...
Page 9 - Starting; Start; YOU MUST DO THIS FIRST!
SAM52 User's Manual v2.3 Introduction • 5 Starting 1. Click the Start button, click Programs , click SAM52M , and then click SAM52M.exe . 2. The SAM52M main screen displays. YOU MUST DO THIS FIRST! Before you can attempt communications or editing, you must create at least one store. Refer to " C...
Page 10 - Navigating; Mouse and Keyboard
6 • Introduction SAM52 User's Manual v2.3 Navigating Mouse and Keyboard You can choose a menu, menu item, or a command by clicking on it with your mouse. Viewing Menus and Selecting Menu Items 1. Point at a menu item with your mouse. 2. Point at your choice on the menu and click the left mouse butto...
Page 11 - Cascading Menus
SAM52 User's Manual v2.3 Introduction • 7 Cascading Menus 1. The arrow indicates additional choices cascade from the first menu. 2. Move the mouse pointer in the direction of the arrow to display additional choices. Arrow Cascading Menu
Page 12 - Drop-Down List Boxes
8 • Introduction SAM52 User's Manual v2.3 Drop-Down List Boxes ♦ Click on the arrow in the box to open the drop-down list box and display a list of choices. Click on an item to select it. (If all the choices are not in view, scroll bars are provided.) Check Boxes ♦ Click on a check box to make a sel...
Page 13 - Interface Specifications; Communications Specifications
SAM52 User's Manual v2.3 Introduction • 9 Interface Specifications Communications Specifications Asynchronous Operation Communication Mode Half Duplex Baud Rate Select: 2400, 4800, or 9600 BPS Signal Level RS-232C Character Bits 8 Parity Bits None Stop Bits 1 Error Detection Data sum check
Page 14 - Stores; Create
10 • Menu Functions SAM52 User's Manual v2.3 Menu Functions Stores A store must be created before any communications or editing can take place. Creating a New Store 1. Choose Create New from the Store menu to create a store. You can create an unlimited number of stores. The Create New Store dialog d...
Page 15 - Store Information; Field Name
SAM52 User's Manual v2.3 Menu Functions • 11 2. Complete the Create New Store dialog according to the Store Information table below: Store Information Field Name Required/Optional Description/Instructions Name R Enter an eight-character store name. Store# O Enter a four digit number store number. Mo...
Page 16 - Selecting the Default Store
12 • Menu Functions SAM52 User's Manual v2.3 Selecting the Default Store ♦ Click the Default Store drop-down list box to select the working store. When you have created at least one store, the list box will display all stores created. The working store will display in the Default Store field. All ed...
Page 17 - Editing Store Information; Edit; Exit; Deleting A Store; Delete; Yes
SAM52 User's Manual v2.3 Menu Functions • 13 Editing Store Information 1. Choose Edit from the Store s menu to edit an existing store. 2. Refer to the "Store Information" table on page 11 to complete the Edit Store Information dialog. 3. Click Exit to save store information. Deleting A Store...
Page 19 - Edit ECR Data; Note
SAM52 User's Manual v2.3 Menu Functions • 15 Edit ECR Data From the Edit ECR Data menu, select a specific item to edit that part of an existing Samsung ER-5200M series ECR program. Remember that the options in this program allow you to edit the same program options that you set on a standalone ER-52...
Page 20 - PLU File
16 • Menu Functions SAM52 User's Manual v2.3 PLU File The PLU file is maintained here. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete description of your program options. ♦...
Page 21 - Editing a PLU; ENTER
SAM52 User's Manual v2.3 Menu Functions • 17 Editing a PLU 1. Select the PLU you wish to edit: • Type a PLU number in the PLU # field and press ENTER , or open the PLU # drop down list box and click on the PLU you wish to edit. If necessary, use the scroll box to view the list of PLUs in the file. •...
Page 22 - Edit PLU
18 • Menu Functions SAM52 User's Manual v2.3 2. Click the Edit PLU button to open the selection fields for editing. 3. Edit fields as necessary by moving your mouse pointer to the field you wish to edit: • Edit fields with numeric information by clicking on the field, and then entering new data. If ...
Page 23 - Adding a PLU; Add
SAM52 User's Manual v2.3 Menu Functions • 19 Adding a PLU 1. Click the Add button. A new PLU screen opens for entries: 2. Enter the PLU number you wish to assign in the PLU # field, and then complete the remaining fields for the new PLU. . • Fill fields requiring numeric information by clicking on t...
Page 24 - Deleting a PLU; Delete PLU
20 • Menu Functions SAM52 User's Manual v2.3 Deleting a PLU 1. Select the PLU you wish to delete by number or descriptor. 2. Click the Delete PLU button. 3. A warning dialog displays asking if you are sure you wish to delete the PLU. 4. Click Yes to delete the PLU; click No to abort the delete proce...
Page 25 - Group; Groups
SAM52 User's Manual v2.3 Menu Functions • 21 Group You can program the descriptor and options for each group. (The number of groups is determined in the register's memory allocation, with a maximum of 99 groups.) Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and P...
Page 26 - Tax
22 • Menu Functions SAM52 User's Manual v2.3 Tax Each of the 4 possible taxes can be set for an add on percentage, tax table or VAT. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a c...
Page 27 - System Options
SAM52 User's Manual v2.3 Menu Functions • 23 System Options Each system option can be edited. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete description of your program opt...
Page 28 - Print Options
24 • Menu Functions SAM52 User's Manual v2.3 Print Options Each print option can be edited. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete description of your program optio...
Page 29 - Function Keys
SAM52 User's Manual v2.3 Menu Functions • 25 Function Keys You can program the different options for each function key. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete descr...
Page 30 - Clerks
26 • Menu Functions SAM52 User's Manual v2.3 Clerks Clerk options are set here. Follow the instructions on the screen, or refer to the Samsung ER- 5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete description of your program options. 1. Choo...
Page 31 - Logo Description; Logo Descriptor
SAM52 User's Manual v2.3 Menu Functions • 27 Logo Description You can program a custom preamble, postamble and check endorsement message. You can also program unique descriptors for financial and clerk report totals. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators a...
Page 32 - Financial Messages
28 • Menu Functions SAM52 User's Manual v2.3 Financial Messages You can also program unique descriptors for financial report totals. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a c...
Page 33 - Clerk Messages
SAM52 User's Manual v2.3 Menu Functions • 29 Clerk Messages You can also program unique descriptors for clerk report totals. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a complete ...
Page 34 - Misc; NLU
30 • Menu Functions SAM52 User's Manual v2.3 Misc. NLU NLUs are fixed keys on the keyboard (like traditional department keys) that access specific PLUs. On the default keyboard, the ER-5215M has 5 or 15 NLUs; the ER-524M has 15 or 40 NLUs; and the ER-5200M has 117 NLUs. Each NLU key is assigned the ...
Page 35 - Tare Weights
SAM52 User's Manual v2.3 Menu Functions • 31 Tare Weights Up to 5 tare weights can be pre-programmed and entered automatically during register operations. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and ...
Page 36 - COM Port Options
32 • Menu Functions SAM52 User's Manual v2.3 COM Port Options Set options for the communications when you are connecting optional hardware to the register. Follow the instructions on the screen, or refer to the Samsung ER-5215 Operators and Program Manual or the Samsung ER-5240 Operators and Program...
Page 37 - Keyboard Layout/Macros; To Change a Key Function; Set Macro Cell to Keyboard Cell
SAM52 User's Manual v2.3 Menu Functions • 33 Keyboard Layout/Macros Each key location on the register can be programmed for any available function. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program...
Page 39 - Mix and Match
SAM52 User's Manual v2.3 Menu Functions • 35 Mix and Match Up to 10 macros are available, each can execute up to 50 keystrokes. Follow the instructions on the screen, or refer to the Samsung ER-5215M Operators and Program Manual or the Samsung ER-5200M/5240M Operators and Program Manual for a comple...
Page 40 - Stock; Set All Stock to Zero
36 • Menu Functions SAM52 User's Manual v2.3 Stock Upload stock from the ECR first. Items flagged as inventory items will populate this screen. Edit quantities as needed, and then download to the ECR. You can use the “Add This PLU Item” buttom to populate this screen as well Note : If you add a PLU ...
Page 41 - Communications; Polling
SAM52 User's Manual v2.3 Menu Functions • 37 Communications ♦ Choose Communications from the Main menu to initiate communications with a Samsung ER-5200M series ECR. Polling 1. Choose Polling from the Communications menu to connect to the store to poll reports. The SAM52M Polling dialog box will dis...
Page 43 - Check All
SAM52 User's Manual v2.3 Menu Functions • 39 Send Programs to ECR (Download) 1. Choose Send Programs to ECR (Download) from the Communications menu to send program information from the working store, to the ECR of the working store. 2. From the Download dialog box, select the program components you ...
Page 45 - Polling Setup File; Session 1
SAM52 User's Manual v2.3 Menu Functions • 41 Polling Setup File 1. Choose Polling Setup File from the Communications menu to define the reports to be taken when polling is initiated. 2. Click the Session 1 or Session 2 tabs to display the reports for the session. 3. At the heading of each column, vi...
Page 46 - Download Bitmap Image; Preparing a Graphic Logo Bitmap for an ER-5200M Series ECR
42 • Menu Functions SAM52 User's Manual v2.3 Download Bitmap Image Preparing a Graphic Logo Bitmap for an ER-5200M Series ECR The image must be black/white bitmap, 384 x 192 pixels, and 10 Kbytes or less in size. If your bitmap file does not meet these specifications, follow the instructions below a...
Page 47 - Download a Graphic Logo to an ER-5200M Series ECR; Download
SAM52 User's Manual v2.3 Menu Functions • 43 Download a Graphic Logo to an ER-5200M Series ECR 1. Choose Download Bitmap Image from the Communications menu. The appropriate Download Bitmap dialog box displays: 2. Select the folder where the bitmap file you wish to use is located. Select the Pre Logo...
Page 48 - Printing the Logo Image – ER-5200M Settings Series ECR
44 • Menu Functions SAM52 User's Manual v2.3 Printing the Logo Image – ER-5200M Settings Series ECR Three addresses in Print Option Programming affect graphic logo printing: Option #28 – Add the value of 1 to address 28 if you wish to print the pre graphic logo on the receipt. Add the value of 2 to ...
Page 49 - Print
SAM52 User's Manual v2.3 Menu Functions • 45 Print ♦ Choose Print from the Main menu to access the printing utilities described below.
Page 50 - Daily Poll File
46 • Menu Functions SAM52 User's Manual v2.3 Daily Poll File 1. Choose Daily Poll File from the Print menu to print out the poll file of a given day. The Daily Poll dialog box displays. 2. Complete the Daily Poll dialog box according to the table below: Field Name Required/Optional Description/Instr...
Page 51 - Log File; Uploads; Uploads; Load Table
SAM52 User's Manual v2.3 Menu Functions • 47 Log Files For error checking you can choose Log File from the Print menu to print out the upload, download or poll log file of a given day. Note : Log files are stored in ord by mm/dd/yyyy. For example, if you wish to view logs and you have files from the...
Page 52 - Downloads
48 • Menu Functions SAM52 User's Manual v2.3 Downloads Note : Log files are stored in ord by mm/dd/yyyy. For example, if you wish to view logs and you have files from the same day in different years, they will as: 06/06/2007 06/06/2008 06/06/2009 06/07/2007 06/07/2008, etc. 1. Choose Log Files from ...
Page 54 - Sort by
50 • Menu Functions SAM52 User's Manual v2.3 PLU File 1. Choose PLU File from the Print menu to display and print out the PLU file of the working store. The PLU File dialog box displays. 2. Click the Sort by PLU # button to view the file sorted by PLU #; click the Sort by Descriptor button to view t...
Page 55 - PLU Range; Load Grid
SAM52 User's Manual v2.3 Menu Functions • 51 PLU Range 1. Choose PLU Range from the Print menu to display and print out a specific range of the PLU file of the working store. The PLU File dialog box displays. 2. Enter or select the From PLU and To PLU numbers. 3. Click the Load Grid button to view t...
Page 56 - Consolidated Store Report
52 • Menu Functions SAM52 User's Manual v2.3 Consolidated Store Report 1. Choose Consolidated Store Report from the Print menu to display and print out the Consolidated financial, PLU and group reports for all stores. The Consolidated Store Report dialog box displays. 2. Chose the Polling Date from ...
Page 57 - Old Poll Files; Quit
SAM52 User's Manual v2.3 Menu Functions • 53 Remove Old Poll Files 1. Choose Old Poll Files from the Remove menu to delete unwanted poll files. The Remove Old Polling Files dialog box displays. 2. Enter the date through which you want old poll files deleted. The message "FINISHED" will displ...
Page 58 - Utilities; Copy a Store; Copy
54 • Menu Functions SAM52 User's Manual v2.3 Utilities ♦ Choose Utilities from the Main menu to access the utilities described below. Copy a Store Use the Copy a Store function to create a new store with the identical attributes of an existing store. 1. Choose Copy a Store from the Utilities menu. 2...
Page 59 - Copy PLU File; Copy a PLU File
SAM52 User's Manual v2.3 Menu Functions • 55 Copy PLU File Use the Copy a PLU File function to copy a PLU file to an individual store or all stores. 1. Choose Copy a PLU File from the Utilities menu. 2. Select the store that you wish to copy the PLU file from by clicking the Default Store field drop...
Page 60 - After Polling
56 • Menu Functions SAM52 User's Manual v2.3 After Polling You can program SAM52M to send your polled files to the printer immediately after polling, or have the polled files sent automatically by e-mail to a preselected e-mail address. Note: Not all ISP’s are compatible with the After Poll feature ...
Page 61 - Set Auto Poll; Set Autopoll
SAM52 User's Manual v2.3 Menu Functions • 57 Set Auto Poll You can set SAM52M to automatically go into polling mode when the program is started. You can also set SAM52M to automatically close when polling is completed. 1. Choose Set Autopoll from the Utilities menu. The Set to Automatically Poll dia...
Page 62 - Length of Polling Time; Backup Poll Data Files
58 • Menu Functions SAM52 User's Manual v2.3 Length of Polling Time You can set a time period that SAM52M will wait to successfully poll each report. Leave this value at ‘ 0 ’ unless you encounter difficulty polling. Backup Poll Data Files Use this utility to backup polled data files to another disk...
Page 64 - Design Generic Keyboard
60 • Menu Functions SAM52 User's Manual v2.3 Design Generic Keyboard This utility allows you to design and print keychecks for the ER-5215/ER-5240. If you are using a color inkjet printer, you can print a high-quality keychecks suitable for your installation. 1. Choose Design Generic Keyboard from t...
Page 65 - Fix PLU File; Calculate Number of PLUs; View Memory Allocation
SAM52 User's Manual v2.3 Menu Functions • 61 Fix PLU File This utility removes bad PLU record and duplicate PLUs. Review the detailed instructions on the screen 1. Choose Fix PLU File from the Utilities menu. The Fix PLU File dialog box for the selected store displays. 2. Click Fix File . 3. Click t...
Page 68 - Appendices; Structure Of Stores; BIGBOYS
64 • Appendices SAM52 User's Manual v2.3 Appendices Structure Of Stores When you create a new store, you actually create a new sub-directory under the directory SAM52M for the store. If you create a store named BIGBOYS , the following will be created: 1. A directory named \SAM52M\STORES\BIGBOYS This...
Page 69 - File Definitions; File Extension; SAM52M PLU File Structure
SAM52 User's Manual v2.3 Appendices • 65 File Definitions File Extension Definition .plu PLU .gru group .tax tax .syo system options .pro print option .fky function key .clk clerk .lgo logo description .fin financial descriptors .ckd clerk logo .mro macro .msc misc .mm mix and match .pol (in polling...
Page 71 - Structure Of Polling Files; ASCII
SAM52 User's Manual v2.3 Appendices • 67 Structure Of Polling Files When you poll, the session will always create a poll file with the date as the name of the file. For example, if you poll on 09-23-1996, for store BIGBOYS , the session will create a file on the hard disk named \SAM52M\STORES\BIGBOY...
Page 73 - Sample Reports; Financial Report
SAM52 User's Manual v2.3 Appendices • 69 GROUP 20 0.00 0.00 Totals 5.00 5.00 <End Report> <End Session> Sample Reports Financial Report CRS /03-20-2003/11:03:07 X1/FINANCIAL Count Amount +PLU TTL 47.00 280.15 -PLU TTL 0.00 0.00 ADJST TTL 47.00 280.15 NONTAX 37 259.19 TAX1 SALES 0 20.96 T...
Page 74 - Time Report
70 • Appendices SAM52 User's Manual v2.3 CHG8-IN-D 0 0.00 CHG1 SALES 3 8.20 CHG2 SALES 2 15.00 CHG3 SALES 0 0.00 CHG4 SALES 0 0.00 CHG5 SALES 0 0.00 CHG6 SALES 0 0.00 CHG7 SALES 0 0.00 CHG8 SALES 0 0.00 FOREIGN 1 0 0.00 FOREIGN 2 0 0.00 FOREIGN 3 0 0.00 FOREIGN 4 0 0.00 DRWR TTL 22 305.14 PROMO 0 0....
Page 75 - PLU Report; Clerk Report
SAM52 User's Manual v2.3 Appendices • 71 PLU Report X1/PLU PLU# Count Amount BLT 0001 6.00 7.99 HAMBURGER 0002 4.00 4.19 PLU3 0003 2.00 3.00 PLU4 0004 3.00 6.00 PLU5 0005 1.00 10.00 PLU6 0006 0.00 0.00 PLU7 0007 3.00 0.00 LEINENKUGEL 0008 4.00 10.99 MOOSEHEAD 0009 4.00 0.99 NO MAYO 0010 0.00 0.00 ME...
Page 76 - Group Report
72 • Appendices SAM52 User's Manual v2.3 GROSS SALES 0 286.15 CASH SALES 14 56.95 CHECK SALES 1 200.00 R/A 1 1 29.99 R/A 2 0 0.00 R/A 3 0 0.00 P/O 1 1 -5.00 P/O 2 0 0.00 P/O 3 0 0.00 HASH TTL 0 0.00 CASH-IN-D 15 51.95 CHECK-IN-D 2 229.99 FD/S-IN-D 0 0.00 CHG1 SALES 3 8.20 CHG2 SALES 2 15.00 CHG3 SAL...
Page 77 - Troubleshooting Common Problems; Hardware; SAM52M Software; Create New; Only enter a phone
SAM52 User's Manual v2.3 Appendices • 73 Troubleshooting Common Problems Hardware • Refer to "Cabling Diagrams" on page 74 to verify that your direct or modem connection cable is configured properly. • Verify that the hardware key is in place. SAM52M will not start if the key is not found. I...
Page 78 - Cabling Diagrams; Direct Connection
74 • Appendices SAM52 User's Manual v2.3 Cabling Diagrams You can configure cables yourself with the diagram provided here, or you can order the appropriate cables from CRS Parts at 1-800-333-4949. Direct Connection Part # 522035 Samsung DB-9M PC DB-9F DCD1 RXD2 TXD3 DTR4 GND5 DSR6 RTS7 CTS8 VCC9 1D...