Samsung DM65E-BR - Manuals

Table of contents General 149 Smart Security 149BD Wise 150Anynet+ (HDMI-CEC) 151Troubleshooting for Anynet+ 153 HDMI Hot Plug 155 155 Game Mode 155 Reset System 156 Support Software Update 157 Update now 157Auto update 157 Contact Samsung 157 Go to Home 158 Player 158Schedule 158Template 158Clone P...

Table of contents Appendix Responsibility for the Pay Service (Cost to Customers) 188 Not a product defect 188 A Product damage caused by customer's fault 188Others 188 WEEE 189 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) 189 Correct disposal of batteries in this p...

7 Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality. © 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung El...

8 Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPENCaution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK)THERE ARE NO USER SERVICEABLE PARTS INSIDE.REFER ALL SERVICING TO QUALIFIED PERSONNEL. This symbol indicates that high voltage is present inside.It is dangerou...

10 Caution Do not disconnect the power cord while the product is being used. • The product may become damaged by an electric shock. ! Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result. ! Keep the power ...

12 Operation Warning There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. • A fire or electric shock may result. • Contact Samsung Customer Service Centre for repairs. ! Before moving the product, turn off the power switch and disconnect the power cab...

15 Precautions when handling the panel ― DM75E-BR, DM82E-BR, DM82E-BM models are only supported. Do not stand the product as shown in the image. The panel is fragile and can get damaged. ! Lay the product down to handle it as shown in the image. (the packaging can be used). ! Ensure you use the hand...

16 - Contact the vendor where you purchased the product if any components are missing. - The appearance of the components may differ from the images shown. - A stand is not provided with the product. To install a stand, you can purchase one separately. - The RS232C adapter can be used to connect to ...

18 Parts Control Panel ― Models DM65E-BR and DM75E-BR are only supported. Panel Key Speaker ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Panel Key Buttons Description Power on the product.If you press the butto...

20 ― If you press the button on the panel key when the product is turned on, the control menu will be displayed. Control menu Return Buttons Description Source Select the connected input source. Move the panel key right to select Source in the control menu. When the list of input sources is displaye...

21 External sensor KIT IR / AMBIENT SENSOR IN ― The external sensor is integrated with the remote control sensor, light sensor and power indicator. If mounting the display onto a wall, you can move the External sensor KIT to the side of the display. ― The colour and shape of parts may differ from wh...

22 Reverse Side ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Models DM65E-BR and DM75E-BR are only supported. RGB / DVI /HDMI / AV / COMPONENT / AUDIO IN DVI IN / MAGICINFO IN HDMI IN 1 HDMI IN 2 DP IN IR / A...

24 Tray ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Buttons & Port Description IR TOUCH ON/OFF Turns the Touch on or off. QUICK MENU View menus of the display device. POWER ON/OFF Turns the product on or o...

25 Installing the Tray ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― When attaching the Tray, use the screws that came with the package. Do not fasten the screws with excessive force. The product may get damag...

26 Using the touch function ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. 1 Connect the IR Touch USB cable to the USB (5V 1A) / TOUCH IN port on the product. 2 Connect the IR Touch Control cable to the tray. 3 C...

28 Spacer logo Do not pull on the spacer logo using force. The logo may tear or break off. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

29 HOME MENU POWER OFF VOL CH MagicInfo Player I .QZ 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 SYMBOL 0 PRS 7 TUV 8 WXY 9 MUTE DEL-/-- SOURCE CH LIST Power off the product. Number buttonsEnter the password in the OSD menu. Mute the sound.Unmuting the sound: Press MUTE again or press the volume control(+ VOL -...

30 TOOLS INFO SET UNSET LOCK PC A DVI B HDMI C DP D EXIT RETURN IR control Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option's setting.Confirm a menu selection. Exit the current menu. Manually select a connected input source from PC...

31 Inserting batteries into the Touch Pen ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Model DM82E-BM is only supported. 1 2 4 5 3 ― Make sure to use alkaline batteries with the Touch Pen (expected battery li...

32 Replacing the tip of the Touch Pen ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Model DM82E-BM is only supported. 1 2 4 5 6 8 7 3

33 Connection Using an IR Stereo Cable (sold separately) ― The DM65E-BR and DM75E-BR models do not support the IR OUT port. Make sure to connect the External ambient sensor while the product is powered off. Then, power on the product. Controlling more than one display product using your remote contr...

34 Before Installing the Product (Installation Guide) To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. • Ensure that an authorized installation company installs the wall mount. • Otherwise, it may fall and cause personal ...

35 A B C E Figure 1.3 Side view D D Figure 1.2 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Centre for further details. Plane view A Minimum 40 mm B Minimum 70 mm C Minimum 50 mm D Minimum 50 mm E Ambient temperature: Under 35 C ― When installing the product on an in...

36 Preparing before installing Wall-Mount To install a wall-mount from another manufacturer, use the Holder-Ring( 1 ). ― DM65E-BR, DM75E-BR models are only supported. Installing the Wall Mount The wall mount kit (sold separately) allows you to mount the product on the wall.For detailed information o...

38 Remote Control (RS232C) Cable Connection RS232C Cable Interface RS232C (9 pins) Pin TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m (only shielded type) • Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 <M...

39 LAN Cable • Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Colour Signal 1 White and orange TX+ 2 Orange TX- 3 White and green RX+ 4 Blue NC 5 White and blue NC 6 Green RX- 7 White and brown NC 8 Brown NC • RS232C cableConnector: 9-Pin D-Sub to Stereo Cable 5 1 6 9 -P2- 1 2 3 -P1- -P1- -P1- -P2- ...

41 Connection ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 RS232C IN OUT RS232C IN OUT RS232C IN OUT RS232C IN OUT • Connection 2 RJ45 RJ45 • Connection 3 RS232C OUT RJ45 RS232C IN OUT RS232C IN OUT RS232C IN OUT

42 Control Codes Viewing control state (Get control command) Header Command ID Data length Checksum 0xAA Command type 0 Controlling (Set control command) Header Command ID Data length Data Checksum 0xAA Command type 1 Value Command No. Command type Command Value range 1 Power control 0x11 0~1 2 Volu...

43 Power control • FunctionA product can be powered on and off using a PC. • Viewing power state (Get Power ON / OFF Status) Header Command ID Data length Checksum 0xAA 0x11 0 • Setting power ON/Off (Set Power ON / OFF) Header Command ID Data length Data Checksum 0xAA 0x11 1 "Power" "Pow...

44 Input source control • FunctionThe input source of a product can be changed using a PC. • Viewing input source state (Get Input Source Status) Header Command ID Data length Checksum 0xAA 0x14 0 • Setting the input source (Set Input Source) Header Command ID Data length Data Checksum 0xAA 0x14 1 &...

45 Screen mode control • FunctionThe screen mode of a product can be changed using a PC.Screen mode cannot be controlled when the Video Wall function is enabled. ― This control can only be used on models that include a TV. • Viewing screen status (Get Screen Mode Status) Header Command ID Data lengt...

46 PIP On/Off control • FunctionThe PIP mode of a product can be turned on or off using a PC. ― Only available on models that have the PIP function. ― The mode cannot be controlled if Video Wall is set to On . ― This function is not available in MagicInfo . • Viewing PIP on/off state (Get the PIP ON...

47 Video Wall Mode Control • Function Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled. • Viewing video wall mode (Get Video Wall Mode) Header Command ID Data length Checksum 0xAA 0x5C 0 • Setting the video wall (Set Vi...

51 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ― Do not connect the power cable until all connection...

52 Connection using a DVI cable (Digital type) ― The appearance may differ depending on the product. DVI / MAGICINFO IN RGB / DVI / HDMI / AV / COMPONENT AUDIO IN ― You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. HDMI DVI / MAGICINFO IN Connection Using an HDMI-D...

53 Connection Using an HDMI Cable ― The appearance may differ depending on the product. HDMI IN Connection Using an DP Cable ― The appearance may differ depending on the product. DP IN • Precautions for using DP ― To increase the standby power capacity, the product stops DP communication when it is ...

54 Connecting to a Video Device ― The appearance may differ depending on the product. • Do not connect the power cable before connecting all other cables.Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ― Conne...

56 Connection Using an HDMI Cable ― The appearance may differ depending on the product. Using an HDMI cable or HDMI to DVI Cable (up to 1080p) • For better picture and audio quality, connect to a digital device using an HDMI cable. • An HDMI cable supports digital video and audio signals, and does n...

57 Connecting the LAN Cable ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. RJ45 • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair.

58 Changing the Input source Source SOURCE → Source Source MagicInfo S MagicIWB S HDMI Component AV PC To go to Options, press and hold the Enter button. - The displayed image may differ depending on the model. - The MagicIWB S software allows you to play a variety of content on a large touchscreen ...

59 Using MDC MDC Programme Installation/Uninstallation Installation ― MDC installation can be affected by the graphics card, mother board and network conditions. 1 Click the MDC Unified installation programme. 2 Select a language for installation. Next, click " OK ". 3 When the " Welcome...

60 Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. ― The appearance may differ depending on the product. Monitor 1 Monitor 2 Computer

61 Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected usi...

62 Connection using a cross LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected using the RS232C IN / OUT port on the product. Monitor 1 Monitor 2 Computer RS232C OUT RJ45

63 Home feature ― To use the Player feature, set Play via to MagicInfo in System . Play a range of content such as channels with schedules assigned, templates or files.Play channels or content using any of the following methods. • Network Channel : Play content using the server. ― To run Network Cha...

64 Approving a connected device from the server Approving the Lite server • Set MagicInfo Mode to Lite in Server Network Settings . Approve and use the Lite server now. ― First configure the server Network Settings before device approval. 1 Access the server you have assigned to your device. 2 Enter...

65 7 Enter the information required to approve the device. • Device Name : Enter the device name. • Device Group : Select to specify the group. • Location : Enter the current location of the device. ― Pressing the INFO button on the remote when a network schedule is running will display the details ...

66 Approving the Premium server • Set MagicInfo Mode to Premium in Server Network Settings . Approve and use the Premium server now. ― First configure the server Network Settings before device approval. 1 Access the server you have assigned to your device. 2 Enter your ID and password to log in. 3 S...

68 Network Channel Play content, templates and schedules configured on the server. • You can view whether the server is connected (approval) in the Player menu screen. To view whether the server is connected when a Network Channel is running, press INFO on the remote. 1 Select Network Channel from t...

69 Available features in the Player page The Player list page provides the following features. • Device Select either Internal or USB to search for a desired device list. - All / Internal / USB • Content Select a content type as criterion to search for a desired content list. - All / Video / Image /...

70 Player page Settings menu Settings Settings Default Storage Picture Size Display Duration Transition Effect Content Orientation Internal Random Landscape Select the storage location that you want to download scheduled channels from the network to. Close - The displayed image may differ depending ...

71 Default content This default content will be displayed if you run a channel while no Programmes are scheduled on the channel. • None / My Templates Safely Remove Safely removes USB memory Reset Restore all the values under Settings to the default when the product was purchased.

72 When Content is Running Viewing the details of the content that is running Information Current time: Type: CH Number: CH Name: Software Version: No Schedule to download 00:00am Network Channel No channels selected No channels selected DTP-EP-APP-5402-03-Hijack OK - The displayed image may differ ...

73 Changing the settings for the content that is running Music Playlist Picture Mode Sound Mode Repeat - The displayed image may differ depending on the model. - This feature is not available when content is playing through Video Wall . Press the TOOLS button on the remote control during content pla...

74 File Formats Compatible with Player • Supported file systems include FAT32 and NTFS. • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be played.Check the vertical and horizontal resolution of the file. • Check the supported video and audio Codec types a...

75 Contents File Extension Container Video Codec Resolution Frame rate(fps) Bit rate(Mbps) Audio Codec *.avi*.mkv*.asf*.wmv*.mp4*.mov*.3gp*.vro*.mpg*.mpeg*.ts*.tp*.trp*.flv*.vob*.svi*.m2ts*.mts*.divx AVIMKVASFMP43GPVROVOBPSTS DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 30 AC3LPCMAACHE-AACWMADD+MPEG...

79 File Formats Compatible with Videowall ― Refer to the <MagicInfo Server user's manual> for further details. Video Image • 3D video is not supported. • Content with a resolution larger than the resolution specified in the table above is not supported. • Video content with a Bit rate or Frame...

81 Schedule HOME → Schedule → ENTER E [CH1]Channel 1 [CH2]Channel 2 [CH3]Channel 3 12:00 am 12:30 am 01:00 am 01:30 am 02:00 am 02:30 am 03:00 am 03:30 am 04:00 am 04:30 am 05:00 am 05:30 am 06:00 am Add content to create a programme on the channel. Configure the display duration to set how long eac...

82 Configuring channel schedules Play media content such as videos, photos and music at a desired time. 1 Select a channel to configure. 2 Select video, music and photo content you want to apply to the channel schedule. 3 Set the time to play the schedule. ( Start Time ~ Stop Time ) 4 Change the cha...

83 Template HOME → Template → ENTER E Market : All Orientation : Landscape 1 / 64 item(s) Select a template to customise. Template My Templates - The displayed image may differ depending on the model. Available features in the Template page Create unique content using templates. It is easy to create...

84 Entering text New town interior design Sustainble evolution unfolods tomorrw’s design bg_co... A a Background Screen Background Music Select in the editable zone to add content or edit the existing text. Press the volume button on the remote to change the font size. Create Template Preview Save E...

85 Preview New town interior design Sustainble evolution unfolods tomorrw’s design Template preview is running. It will stop after 20 seconds. 1 Preview the created template using the Preview feature. 2 To save the template, press the Save button. 3 Configure Template Name and Storage . Save Duratio...

86 Clone Product HOME → Clone Product → ENTER E Clone Product - The displayed image may differ depending on the model. Export settings on the product to an external storage device. You can also import settings from an external storage device.This option is useful when assigning the same settings to ...

87 ID Settings HOME → ID Settings → ENTER E ID Settings - The displayed image may differ depending on the model. Assign an ID to a set. Device ID Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u / d to select a number, and press E ....

88 Video Wall HOME → Video Wall → ENTER E Video Wall - The displayed image may differ depending on the model. Customize the layout of multiple displays that are connected to form a video wall.In addition, display part of a whole picture or repeat the same picture on each of the connected multiple di...

89 Video Wall You can activate or deactivate Video Wall . To organize a video wall, select On . • Off / On Horizontal x Vertical This feature automatically splits a videowall display based on a videowall matrix configuration.Enter the videowall matrix.The videowall display is split based on the conf...

90 Check the current network and Internet connection. Network Status HOME → Network Status → ENTER E Network Status - The displayed image may differ depending on the model.

91 Picture Mode HOME → Picture Mode → ENTER E Picture Mode - The displayed image may differ depending on the model. Select a picture mode ( Picture Mode ) suitable for the environment where the product will be used. Videos/Images mode improves the picture quality of the video device. Text mode impro...

92 On/Off Timer HOME → On/Off Timer → ENTER E On/Off Timer - The displayed image may differ depending on the model. ― You must set Clock Set before you can use this feature. On Timer Set On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned...

94 Ticker HOME → Ticker → ENTER E Ticker - The displayed image may differ depending on the model. Input text while a video or image is displayed and display the text on the screen. • Off / On • Message : Enter a message to display on the screen. • Time : Set the Start Time and End Time to display a ...

95 URL Launcher HOME → URL Launcher → ENTER E URL Launcher 12:00 Change URL pm January 1 2015 Clone Product Picture Mode ID Settings On/Off Timer Video Wall Ticker Network Status More settings - The displayed image may differ depending on the model. For details on how to use the URL Launcher feature...

96 Screen Adjustment Configure the Picture settings ( Backlight , Colour Tone , etc.). The layout of the Picture menu options may vary depending on the product. Picture Mode MENU m → Picture → Picture Mode → ENTER E · · · · · · Picture Picture Mode Backlight Contrast Brightness Sharpness Colour Tint...

98 Colour Temperature MENU m → Picture → Colour Temperature → ENTER E Picture Colour Temperature 16000K - The displayed image may differ depending on the model. Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off . ― Colour Temperature i...

99 White Balance MENU m → Picture → White Balance → ENTER E Picture White Balance - The displayed image may differ depending on the model. 2 Point Adjust the colour temperature for a more natural picture. • R-Offset / G-Offset / B-Offset : Adjust each colour’s (red, green, blue) darkness. • R-Gain /...

100 Gamma MENU m → Picture → Gamma → ENTER E Picture Gamma 0 - The displayed image may differ depending on the model. Adjust the primary colour intensity. ― If Picture Mode is set to Calibration , Gamma is disabled. Calibrated value MENU m → Picture → Calibrated value → ENTER E Picture Calibrated va...

101 Advanced Settings MENU m → Picture → Advanced Settings → ENTER E Advanced Settings Dynamic Contrast Black Tone Flesh Tone RGB Only Mode Colour Space Motion Lighting Off Off 0 Off Native Off - The displayed image may differ depending on the model. Picture Mode Picture Mode settings Adjustable opt...

103 Picture Options MENU m → Picture → Picture Options → ENTER E Picture Options Colour Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Motion Plus Dynamic Backlight Off Auto Auto Normal Off Off Off - The displayed image may differ depending on the model. Picture Mode Picture Mo...

104 Picture Options Colour Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Motion Plus Dynamic Backlight Off Auto Auto Normal Off Off Off - The displayed image may differ depending on the model. Colour Tone If Picture Mode is set to Text • Off / Cool / Standard / Warm If Picture...

105 Picture Options Colour Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Motion Plus Dynamic Backlight Off Auto Auto Normal Off Off Off - The displayed image may differ depending on the model. HDMI Black Level Selects the black level on the screen to adjust the screen depth. •...

106 Picture Options Colour Tone Digital Clean View MPEG Noise Filter HDMI Black Level Film Mode Motion Plus Dynamic Backlight Off Off Off Low Off Off Off - The displayed image may differ depending on the model. Motion Plus Removes blur and judder from scenes with larger amounts of rapid movement to ...

107 Picture Size MENU m → Picture → Picture Size → ENTER E · Picture Size Picture Size 16:9 Position Resolution Off - The displayed image may differ depending on the model. choose size and aspect ratio picture displayed on screen. Picture Size ― Different screen adjustment options are displayed depe...

108 Position · Picture Size Picture Size Custom Position Resolution Off - The displayed image may differ depending on the model. Adjusts the picture position. Position is only available if Picture Size is set to Zoom1 , Zoom2 , Wide Fit , Screen Fit or Custom . ― To use the Position function after s...

109 Resolution If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize the picture quality by selecting the same resolution for the product as the PC using this menu.Available resolutions: Off / 1024x768 / 1280x768 / 1360x768 / 1366x768

110 Auto Adjustment MENU m → Picture → Auto Adjustment → ENTER E Picture Auto Adjustment - Available in PC mode only. - The displayed image may differ depending on the model. Adjust frequency values/positions and fine tune the settings automatically. PC Screen Adjustment MENU m → Picture → PC Screen...

111 Picture Off MENU m → Picture → Picture Off → ENTER E Picture Picture Off - The displayed image may differ depending on the model. Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. Reset Picture MENU ...

112 OnScreen Display PIP MENU m → OnScreen Display → PIP → ENTER E OnScreen Display PIP Display Orientation Screen Protection Message Display Menu Language Reset OnScreen Display English - The displayed image may differ depending on the model. - For PIP sound, refer to the Sound Select instructions....

114 Display Orientation MENU m → OnScreen Display → Display Orientation → ENTER E Display Orientation Onscreen Menu Orientation Source Content Orientation Aspect Ratio Landscape Landscape Full Screen - The displayed image may differ depending on the model. Onscreen Menu Orientation Set the menu scre...

115 Screen Protection MENU m → OnScreen Display → Screen Protection → ENTER E Screen Protection Auto Protection Time Screen Burn Protection Off - The displayed image may differ depending on the model. Auto Protection Time If the screen displays a still image for a certain period of time you define, ...

116 Screen Burn Protection Pixel Shift Timer Immediate display Side Grey Off Off - The displayed image may differ depending on the model. Timer You can set the timer for Screen Burn Protection . The Screen Burn Protection feature stops automatically after a specified period of time. Timer OffRepeat ...

117 Screen Burn Protection Pixel Shift Timer Immediate display Side Grey Off Off - The displayed image may differ depending on the model. Immediate display Select the screen saver you want to display immediately. • Off / Pixel / Rolling bar / Fading screen Side Grey When the screen is set to 4:3 asp...

118 Message Display MENU m → OnScreen Display → Message Display → ENTER E Message Display Source Info No Signal Message MDC Message Download Status Message On On On Off - The displayed image may differ depending on the model. Source Info Select whether to display the source OSD when the input source...

119 Menu Language MENU m → OnScreen Display → Menu Language → ENTER E OnScreen Display Menu Language English - The displayed image may differ depending on the model. Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to...

120 Sound Adjustment Configure the sound ( Sound ) settings for the product. Sound Mode MENU m → Sound → Sound Mode → ENTER E Sound Sound Mode Sound Effect HDMI Sound Sound on Video Call Dolby Digital Comp Speaker Settings Auto Volume Standard AV(HDMI) Current Source RF Off - The displayed image may...

121 Sound Effect MENU m → Sound → Sound Effect → ENTER E Sound Effect Virtual Surround Dialog Clarity Equaliser Off Off - The displayed image may differ depending on the model. Configure your preferred sound effect for output sound. ― If Speaker Settings is set to External , Sound Effect is disabled...

122 HDMI Sound MENU m → Sound → HDMI Sound → ENTER E Sound HDMI Sound AV(HDMI) - The displayed image may differ depending on the model. Select whether to hear from AV(HDMI) or PC(DVI) . • AV(HDMI) / PC(DVI) Sound on Video Call MENU m → Sound → Sound on Video Call → ENTER E Sound Sound on Video Call ...

123 Dolby Digital Comp MENU m → Sound → Dolby Digital Comp → ENTER E Sound Dolby Digital Comp RF - The displayed image may differ depending on the model. Set Dolby Digital Compression mode. • Line / RF Speaker Settings MENU m → Sound → Speaker Settings → ENTER E Sound Speaker Settings - The displaye...

124 Auto Volume MENU m → Sound → Auto Volume → ENTER E Sound Auto Volume Off - The displayed image may differ depending on the model. The volume can vary depending on the channel.Automatically equalize the volume level when switching to another channel. • Off / Normal / Night Normal equalizes the vo...

125 Network Network Status MENU m → Network → Network Status → ENTER E You can check the current network and Internet status. Network Status Your wireless network and Internet connection are setup and ready to use. You are connected to the Internet. If you have any problems using online services, pl...

126 Network Settings (Wired) Connecting to a Wired Network There are three ways to attach your product to your LAN using cable. • You can attach your product to your LAN by connecting the LAN port on the back of your product to an external modem using a LAN cable.See the diagram below. RJ45 The Mode...

127 Set the network connection to use Internet services such as perform software upgrades. Automatic Network Settings (Wired) Connect to the network using a LAN cable.Make sure a LAN cable is connected first. How to set up automatically 1 Set Network type to Wired from the Network Settings page. 2 P...

128 Network Setting (Wireless) Connecting to a Wireless Network The LAN Port on the Wall Wireless IP sharer (router having DHCP server) LAN Cable Samsung recommends using IEEE 802.11n. When you play video over a network connection, the video may not play smoothly. ― Select a channel for the wireless...

131 To use this function, your mobile device should be supported by the Wi-Fi Direct . Wi-Fi Direct MENU m → Network → Wi-Fi Direct → ENTER E Set to connect the product to wireless mobile devices. Using this function, you can connect wireless mobile devices with your product directly without a route...

132 Screen Mirroring MENU m → Network → Screen Mirroring → ENTER E Connect a mobile device that supports the mirroring function to the product. This allows the screen and sound from the mobile device to be outputted on the product. Mirroring refers to outputting the screen and sound from a mobile de...

133 Device Name MENU m → Network → Device Name → ENTER E Select or enter a device name.This name can be shown on network remote controls over the network. • [Signage]Display 1 ~ 6 / User Input

134 System Accessibility MENU m → System → Accessibility → ENTER E Accessibility Menu Transparency High Contrast Enlarge Medium Off Off - The displayed image may differ depending on the model. Menu Transparency Adjust transparency of menu box. • High / Medium / Low High Contrast Set the background a...

135 Setup MENU m → System → Setup → ENTER E System Accessibility Setup Touch Control Time Auto Source Switching Power Control Eco Solution - The displayed image may differ depending on the model. Initial settings (System) After powering on the product for the first time, configure basic settings suc...

137 Touch Control MENU m → System → Touch Control → ENTER E Touch Control Touch Control Lock Admin Menu Lock Device to Control Off Off Samsung SMART Signage - The displayed image may differ depending on the model. Configure touch control related features. Touch Control Lock Lock the touchscreen cont...

138 Time MENU m → System → Time → ENTER E Time Clock Set DST Sleep Timer Power On Delay On Off 0 sec - The displayed image may differ depending on the model. You can configure Clock Set or Sleep Timer . You can also set the product to automatically turn on or off at a specified time using the Timer ...

139 Auto Source Switching MENU m → System → Auto Source Switching → ENTER E 끄기 Auto Source Switching Auto Source Switching Primary Source Recovery Primary Source Secondary Source Off Off All PC - The displayed image may differ depending on the model. Turning on the display with Auto Source Switching...

140 Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. • Off / On PC module power The PC module can be turned on/off separately from the LFD. Synced power-on To turn on the PC module without turning on the LFD, select O...

141 Power Control Auto Power On PC module power Max. Power Saving Standby Control Power Button Network Standby Off On Auto Power on only Off - The displayed image may differ depending on the model. Standby Control You can set the screen standby mode to be applied when an input signal is received. • ...

142 Energy Saving Reduce the power consumption by adjusting the screen brightness. • Off / Low / Medium / High Eco Sensor To enhance your power savings, the picture settings will automatically adapt to the light in the room. • Off / On ― Adjusting the High setting under Picture while Eco Sensor is o...

143 Eco Solution Energy Saving Eco Sensor Screen Lamp Schedule No Signal Power Off Auto Power Off Off On Off Off 4 hours - The displayed image may differ depending on the model. No Signal Power Off Save power by turning the device off when no signal is received from any source. • Off / 15 min / 30 m...

144 Configure options for external input devices connected to the product. Keyboard Settings Connecting a keyboard to the product displays the Keyboard Settings menu. Select Keyboard Select a keyboard you want to use from the available connected keyboards. ― It is possible to use only one connected ...

145 Device Manager Keyboard Settings Mouse Settings Pointer Settings - The displayed image may differ depending on the model. Mouse Settings Connecting a mouse to the product displays the Mouse Settings menu. Select Mouse Configure mouse connection settings or options for connected mouse devices. ― ...

146 Pointer Settings Specify the pointer size, speed and shape. ― Pointer Settings is only available when a Magic Presenter (sold separately) is connected. Pointer Size Specify the pointer size. • Small / Medium / Large / Extra Large Pointer Speed Specify the pointer speed. A higher speed increases ...

147 Play via MENU m → System → Play via → ENTER E System Play via MagicInfo - The displayed image may differ depending on the model. Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. • MagicIn...

148 Security MENU m → System → Security → ENTER E · Security Safety Lock Button Lock USB Auto Play Lock Mobile Connection Lock Off Off Off Off - The displayed image may differ depending on the model. Safety Lock ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to...

149 General MENU m → System → General → ENTER E General Smart Security BD Wise Anynet+ (HDMI-CEC) HDMI Hot Plug DivX ® Video On Demand Game Mode On On On On Off - The displayed image may differ depending on the model. Smart Security The security provided to protect your display device and connected ...

150 General Smart Security BD Wise Anynet+ (HDMI-CEC) HDMI Hot Plug DivX ® Video On Demand Game Mode On On On On Off - The displayed image may differ depending on the model. BD Wise Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support BD Wise . When B...

152 Auto Turn Off Setting an Anynet+ Device to turn Off automatically when the product is turned off. • No / Yes ― If Auto Turn Off is set to Yes , running external devices will turn off at the same time as the product powers off. ― May not be enabled depending on the device. Search for Devices Swit...

153 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connectio...

155 HDMI Hot Plug This feature is used to activate the time delay to turn on a DVI/HDMI source device. • Off / On DivX ® Video On Demand Shows the registration code authorized for the product. If you connect to the DivX Ⓡ web site and register using that code, you can download the VOD registration f...

156 This option returns the current settings under system to the default factory settings. Reset System MENU m → System → Reset System → ENTER E System Reset System - The displayed image may differ depending on the model.

157 Support Software Update MENU m → Support → Software Update → ENTER E The Software Update menu lets you upgrade your product software to the latest version. ― Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing the so...

158 Go to Home to play a variety of content from a memory device or a connected network. Player Search or play channels or content saved on devices. Schedule Create content schedules in local channels or edit saved channels. Template To create content, select a template. Clone Product Export setting...

160 This option returns all the current settings for a display to the default factory settings. Reset All MENU m → Support → Reset All → ENTER E Support Reset All - The displayed image may differ depending on the model.

161 Playing photos, videos and music (Media Play) Play photos, videos or music saved on a storage device.Play a variety of content using the following methods. • Using a USB device: Play media content such as videos, photos and music from a USB device. • Connecting a storage device: Play media conte...

162 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb...

163 Using a USB device Connecting a USB device 1 Turn on your product. 2 Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. 3 The Player page automatically appears as soon as a USB device connects to the product. ― If only one US...

164 Playing media content from a PC/mobile device Approving a PC/mobile device connection Play photos, videos or music saved on a PC or mobile device.To play media content from a PC or mobile device on the product, the connection with the PC or mobile device must be approved. ― The media playback fe...

165 When connected to a home network (DLNA) Play content saved on a device connected to a home network. ― Playing media content using a non-Samsung DLNA server may result in a compatibility issue. ― Playback of some media content shared with a PC or mobile device may not be possible depending on the...

166 Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder . c Encoding Select an encoding language if the title of media content appears corrupted. c Rename Playlist Rename a pl...

167 Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. • Pause / Play Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. • Previous / Next View th...

169 Available buttons and features during music playback • Pause / Play Pause or play music. • Rewind / Fast Forward Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. • Previous / Next To play the previous music file, select  twi...

170 Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • SAMI (.smi) • SubRip (.srt) • SubViewer (.sub) • Micro DVD (.sub or .txt) • SubStation Alpha (.ssa) • Advanced SubStation Alpha (.ass) • Powerdivx (.psb) • XsubContainer: AVI • SubStation Alph...

171 Supported music file formats File Extension Type Codec Comments *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a, *.mpa, *.aac, *.3ga MPEG4 AAC *.flac FLAC FLAC The Seek (jump) function is not supported.Supports up to 2 channel Supported Video Formats • Video content will not play, or not play correctly, if...

173 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Testing the Product Check if your product is operating normally by ...

174 Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product ...

176 Screen issue The brightness and colour do not look normal. Go to Picture and adjust the screen settings such as Picture Mode , Colour , Brightness and Sharpness . Go to System and adjust the Energy Saving settings. Reset the screen settings to the default settings. Broken lines are displayed on ...

178 Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source...

179 Other issue The product smells like plastic. The plastic smell is normal and disappears over time. The monitor appears tilted. Remove and then attach the stand again to the product. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very ...

183 Specifications - Size - Display area H V - Dimensions ( W x H x D) W D H Chapter 14 General Model Name DM65E-BR DM75E-BR DM82E-BR DM82E-BM Panel Size 65 CLASS (64.5 inches / 163.9 cm) 75 CLASS (74.5 inches / 189.3 cm) 82 CLASS (81.5 inches / 207 cm) Display area 1428.48 mm (H) x 803.52 mm ( V ) ...

185 PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the colour of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any...

188 Appendix Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc...

189 WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should...

190 Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture Quality • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. - The number of sub-pixels by pan...

191 Preventing afterimage burn-in ― The best way to protect the product from afterimage burn-in is switching the power off or setting the PC or system to run a screen saver when not in use. Also, Warranty service may be limited depending on instruction guide. • Powering Off, Screen Saver and Power S...

192 Licence Manufactured under licence from Dolby Laboratories.Dolby and the double-D symbol are trademarks of Dolby Laboratories. Ⓡ Manufactured under a licence from U.S. Patent No’s: 5,956,674, 5,974,380, 5,978,762, 6,487,535, 6,226,616, 7,212,872, 7,003,467, 7,272,567, 7,668,723, 7,392,195, 7,930...

193 Terminology 480i / 480p / 720p / 1080i / 1080p ____ Each of the scanning rates above refers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progressive), depending on the scanning method.- ScanningScanning r...