Ricoh C831DN - Manuals

Make sure that you always copy or have backups of the data registered in this machine. Documents ordata might be erased due to your operational errors or malfunctions of the machine.In no event will the manufacturer be responsible for any documents created by you using this machine orany results fro...

Option name Description Punch Unit PU 3030 NAPunch Unit PU 3030 EUPunch Unit PU 3030 SC Punch unit Output Jogger Unit Type 9002A Output jogger unit Memory Unit Type J 512MBMemory Unit Type O 1GB SDRAM module Hard Disk Drive Option Type C830 * 1 Hard disk Gigabit Ethernet Board Type B Gigabit Etherne...

Model types Printing speed Hard disk Type 1 Maximum 45 pages per minute (A4 ) Optional Type 2 Maximum 55 pages per minute (A4 ) Standard Certain types might not be available in some countries. For details, please contact your local dealer.Certain options might not be available in some countries. For...

Guide to Names and Functions of Components Guide to Components • Do not obstruct the ventilation holes by placing objects near or against them. If the printer overheats, a malfunction might occur. Front and right view 1 7 6 5 12 11 10 9 8 2 3 4 CQT003 1. Standard output tray Printed pages are output...

8. Front lower cover Open this cover when replacing the waste toner bottle.If the " Waste Toner Bottle is full." message appears on the display, replace the waste toner bottle. 9. Power switch Use this switch to turn the power on or off.Perform the shutdown procedure before turning the power...

5. USB port A Connect external devices such as a digital camera, a card authentication device, etc. 6. Controller board Slide this out to install options such as the SDRAM module, hard disk, or Gigabit Ethernet board. 7. Ventilator Releases heat from internal components to prevent overheating. Do no...

3. Inner cover Open this cover when replacing the black drum unit/color drum units or transfer unit. 4. Black drum unit / Color drum units From the left, the drum units are installed in the order of black (K), yellow (Y), magenta (M), and cyan (C).Replace the relevant black drum unit/color drum unit...

Using the Screen on the Control Panel This section describes how to use the screen on the control panel. 1 2 3 Touch the display panelPress the [Home] key CQT660 1. [Home] screen Displays function and shortcut icons. For details, see p.16 "How to Use the [Home] Screen". 2. [Printer] screen D...

You can add shortcuts to frequently used embedded software applications to the [Home] screen. Theicons of added shortcuts appear on the [Home] screen. The embedded software applications can berecalled easily by pressing the shortcut icons. • Do not apply strong impact or force to the screen. Otherwi...

To change the length of time that the printer waits before restoring its settings to their default values, usethe System Auto Reset Timer setting. See "System Settings", Operating Instructions. How to Use the Screens on the Control Panel The display panel shows the operation status, messages...

• Combine Utilization: The ratio of combined prints to the total number of prints is displayed. 4. Count periods The current and previous count periods are displayed. 5. [Exit] Press this to close the [Information] screen and return to operation. 6. Color Utilization The ratio of color prints to the...

Logging in the Printer This section describes how to log in to the printer.If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration ServerAuthentication is enabled, the authentication screen appears on the display. The printer only becomesoperable after entering your own ...

The procedure is explained using Windows 7 as an example. 1. Open the printer properties dialog box, and then click the [Advanced Options] tab. For details about displaying the printer properties dialog box, see p.30 "Displaying the PrinterDriver Properties with Windows". 2. Select the [User...

Logging Out Using Web Image Monitor This section explains the procedure for logging out via Web Image Monitor. 1. Click [Logout] to log out. • Delete the cache memory of the Web browser after logging out. 1. Getting Started 26

Turning On/Off the Power This section describes how to turn on/off the printer. • This printer automatically enters Sleep mode if you do not use it for a while. To specify the time that the printer waits before it enters Sleep mode, configure the Sleep Mode Timer setting. See "TimerSettings"...

• After turning the printer's power off, wait at least a few seconds before turning it back on. If the message "Turn main Power Switch off" appears, turn the printer's power off, wait 10 seconds ormore, and then turn it back on again. Never turn the power back on immediately after turning it...

Displaying the Printer Configuration Screens This section explains how to display the configuration screen of the printer. Displaying the Printer Driver Properties with Windows This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission i...

The screens displayed may differ depending on the application. The following procedure explains howto print documents from an application using WordPad in Windows 7 as an example. 1. Click the WordPad menu button in the upper left corner of the window, and then click[Print]. 2. In the [Select Printe...

Displaying the descriptions of the items on the printer driver's settings dialog box If you click the question mark button in the upper right corner of the setting dialog box for theprinter driver, the mouse's pointer changes to a question mark. Move this question mark over theitem whose Help inform...

2. Printing This chapter describes how to set up the printer before use including the procedures for loading paperinto the paper trays and configuring printer settings, and how to print documents using various printingfunctions. Printing procedures using the printer drivers on Windows 7 and Mac OS X...

Bypass Tray Paper type Plain Paper, Recycled Paper, Color Paper, SpecialPaper 1 to 3, Letterhead, Preprinted Paper, Bond Paper,Cardstock, Coated Paper, Coated Paper: Gloss Print,OHP (Transparency), Label Paper, Envelope Paper sizes selected automatically A3 , A4 , A5 , A6 11 × 17 , 8 1 / 2 × 11 , 5 ...

500-sheet paper feed unit Paper type Plain Paper, Recycled Paper, Color Paper, SpecialPaper 1 to 3, Letterhead, Preprinted Paper, Bond Paper,Cardstock, Coated Paper, Coated Paper: Gloss Print,Envelope Paper sizes selected automatically A3 , A4 , A5 , B4 JIS , B5 JIS , 8 1 / 2 × 11 11 × 17 , 8 1 / 2 ...

1200-sheet paper feed unit Paper type Plain Paper, Recycled Paper, Color Paper, SpecialPaper 1 to 3, Letterhead, Preprinted Paper, Bond Paper,Cardstock, Coated Paper, Coated Paper: Gloss Print Paper sizes A4 8 1 / 2 × 11 Paper weight 60–216 g/m 2 (16 lb. Bond–80 lb. Cover) Paper capacity (80 g/m 2 ,...

Supported Paper for Each Output Tray The following tables provide details of the sizes, feed directions, and maximum number of sheets ofpaper that can be stacked in each of the printer's output trays. They also describe the specifications forthe staple function of the optional finisher. • The paper ...

2000-sheet booklet finisher The finisher upper tray Paper sizes Standard size:A3 , B4 JIS , A4 , B5 JIS , A5 , B6 JIS , A6 , 12 × 18 , 11 × 17 , 11 × 15 , 10 × 14 ,8 1 / 2 × 14 , 8 1 / 2 × 13 , 8 1 / 2 × 11 , 8 1 / 4 × 14 , 8 1 / 4 × 13 , 8 × 13 , 8 × 10 , 5 1 / 2 × 8 1 / 2 , 7 1 / 4 × 10 1 / 2 , 8K...

Stack capacity after stapling (80g/m 2 , 20 lb. Bond) Without Mixed Size: • 2–19 sheets: 150 sets (A4 , 8 1 / 2 × 11 ) • 20–50 sheets: 150–60 sets (A4 , 8 1 / 2 × 11 ) • 2–14 sheets: 100 sets (A4 , B5 JIS , 8 1 / 2 × 11 ) • 15–50 sheets: 100–30 sets (A4 , B5 JIS , 8 1 / 2 × 11 ) • 2–14 sheets: 100 s...

Paper sizes for 4 holes type: 4holes Standard size: : A3, B4 JIS, A4, B5 JIS, A5, 11 × 17, 8 1 / 2 × 14, 8 1 / 2 × 11, 5 1 / 2 × 8 1 / 2 , 7 1 / 4 × 10 1 / 2 , 8 × 13, 8 1 / 2 × 13, 8 1 / 4 × 13, 8K, 16K, 8 1 / 4 × 14, 8 × 10, 11 × 15, 10 × 14 : A4, B5 JIS, A5, 8 1 / 2 × 11, 7 1 / 4 × 10 1 / 2 , 16K...

Paper thickness *1 Paper weight Plain Paper 2 75–81 g/m 2 (20 lb. Bond) Middle Thick 82–105 g/m 2 (20–28 lb. Bond) Thick Paper 1 106–169 g/m 2 (28 lb. Bond–90 lb. Index) Thick Paper 2 170–220 g/m 2 (65–80 lb. Cover) Thick Paper 3 221–256 g/m 2 (80 lb. Cover–140 lb. Index) Thick Paper 4 257–300 g/m 2...

Loading Paper This section explains how to load paper into the paper trays. Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. • After changing t...

• Paper for inkjet printers• Thermal fax paper• Art paper• Aluminum foil• Carbon paper• Conductive paper• Paper with perforated lines• Hemmed-edge paper• Window envelopes • Faults can occur if you print onto sides that are already printed. Take care to print onto unprinted sides only. • Certain type...

• Once opened, store paper in plastic bags. Loading Paper into Paper Trays In the following example procedure, paper is loaded into Tray 2. • Check the paper edges are aligned at the right side.• Slide the side fences until they are aligned with the sides of the paper, and then re-lock the side fenc...

3. While pressing down the release lever, slide the side fences outward. CQT042 4. Slide the end fence outward. 1 1 2 CQT043 1. Pinch the release levers of the end fence. 2. Slide the end fence outward. 5. Square the paper and load it print side up. Do not stack paper over the limit mark. CQT044 2. ...

6. Align the back and side fences gently against the paper you loaded. CQT045 7. Re-lock the side fences. 8. Carefully push the paper tray fully in. 9. Check the paper size on the display. • You can load envelopes in Trays 2–5. Envelopes must be loaded in a specific orientation. For details, see p.6...

Loading Paper into the Large Capacity Tray (LCT) 1. Open the right cover of the large capacity tray (LCT). CJW018 2. Load paper into the paper tray with the print side down and place it against the left sideof the tray. Do not stack paper over the limit mark. CJW019 3. Press the [Down] key. The bott...

Loading Orientation-Fixed Paper or Two-Sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, orcopied paper) might not print correctly, depending on how the paper is placed. Settings for User Tools Specify [Auto Detect] or [On (Always)] for [...

Standard Printing Printing with Windows (PCL 6/PostScript 3) • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the printer is in Low Power mode or Sleep mode, an error message might appear...

the [Print Quality] menu in the "Menu:" box, and then select [On] in the "Barrier-free ColorManagement:" list. Black and White printing precautions Some applications may recognize grayscale or a black-and-white area of a document as a colorimage. Because of this, it may be printed in...

10. Change any other print settings as necessary. You can set convenient print functions on the tabs of the printer driver. For details, see "ConvenientPrint Functions", Operating Instructions. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. Printing with Mac OS...

14. Start printing. • For details about collate function, see "Collate", Operating Instructions.• If the application has its own collate function, disable the function to use the collate function on this printer. Printing on Both Sides of Sheets This section explains how to print on both sid...

Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing functionallows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. Types of combine printing This function allows you to print ...

Printing on Envelopes Loading Envelopes This section gives you various details about and recommendations concerning envelopes. • Do not use window envelopes.• Fan the envelopes before loading them to separate them and prevent the glue on them from causing them to stick together. If fanning does not ...

Types of envelopes Paper trays 2–5 Bypass tray Side-opening envelopes *1 • Flaps: closed• Bottom side of envelopes: toward the back of theprinter • Side to be printed: face up • Flaps: closed• Bottom side of envelopes: toward the back of theprinter • Side to be printed: face down *1 You cannot load ...

• Configure the paper settings appropriately using both the printer driver and the control panel. For details about settings using the control panel, see "Configuring envelope settings using the controlpanel", Operating Instructions. • Envelopes must be loaded in a specific orientation. For ...

Storing a Document Storing a Document with Windows 1. After creating a document, open the [Printing Preferences] dialog box in the document'snative application. For details about displaying the [Printing Preferences] dialog box, see p.30 "Displaying the PrintingPreferences dialog box in an appli...

• If an error message is displayed on the control panel, printing will not start even if it is the specified print time. • If [Stored Print (Shared)] or [Store and Print (Shared)] is selected when a Stored Print file is stored, the user who created the document and all users who have print privilege...

3. Troubleshooting This chapter provides solutions to common problems and it also explains how to correct unwanted printresults. When Indicators Are Displayed This section describes the indicators that appear when the printer requires user attention such asremoving misfed paper, reloading paper, or ...

When a Panel Tone Beeps The following table describes various beep patterns that the printer produces to alert users about printerconditions and the meaning of each beep pattern. Beep pattern Meaning Causes Single short beep Panel/screen inputaccepted. A control panel or screen key waspressed. Short...

Checking Printer Status and Settings Maintnc. Info You can check the following items under [Maintnc. Info]: • Remaining Toner Displays the amount of remaining toner.No StaplesDisplays whether there are staples remaining or not.Punch Receptcl FullDisplays whether the hole punch receptacle is full. • ...

When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [CheckStatus] screen. Check the status of the printer in the [Check Status] screen.[Check Status] screen 1 2 4 3 CQT666 1. [Mac/ApliStat] tab Indicate...

When the Color Registration Shifts After moving the printer, printing on thick paper, or printing repeatedly for some time, color degradationmay occur. By performing automatic color adjustment, you can restore optimum print quality. 1. Press [Color Registration] on the [Maintenance: Image] screen. F...

When the Printed Color Changes Color gradation during color printing can change slightly, depending on a number of factors. If youprint the same file repeatedly or toner was recently replaced, changes may occur in color tones. In suchcases, you can obtain optimal print results by correcting the colo...

3. Press [Start] to adjust Auto Density. The confirmation message appears when complete. Press [Exit]. 4. Press [Print Test Pattern 1 for Calibration] or [Print Test Pattern 2 for Calibration] to printthe selected sheet. 5. Select the color you want to adjust. 6. Press [ ] or [ ] to adjust the corre...

BMV254S Reading the gradation correction sheet The printed gradation correction sheet is read as shown below.Comparing the gradation correction sheet and correction value of each color, K (black), M(magenta), and C (cyan)/Y (yellow) determine the required gradation correction and configuresettings u...

4. Setting value The value displayed is the one currently set when the gradation correction sheet is printed. This valuecorresponds to the value set on the control panel. Resetting the Gradation Correction Value to the Default Value 1. Press [Color Calibration] on the [Maintenance: Image] screen. Fo...

If USB Connection Fails Problem Cause Solution The printer is notautomatically recognized. The USB cable is notconnected properly. Disconnect the USB cable, and thenturn off the main power switch. Turn onthe main power switch again. Whenthe printer has fully booted up,reconnect the USB cable. Window...

When Messages Are Displayed This section describes the main messages that appear on the display panel and printed error logs andreports. If other messages appear, follow their instructions. Status Messages Message Status "Calibrating..." The printer is calibrating the color. Wait a while. &#...

Message Status "Waitg. for prt.data" The printer is waiting for the next data to print. Wait a while. Alert Messages (Displayed on the Control Panel) • Before turning the main power switch off, see p.27 "Turning On/Off the Power". Message Cause Solution "Cannot connect with thewi...

Messages during Direct print from a memory storage device Message Causes Solutions "Unable to access thespecified memory storagedevice." The memory device usedcannot be recognized. For details about the recommendedmemory devices for the Direct printingfunction from memory storage devices,con...

When You Cannot Print Problem Cause Solution Printing does not start. The power is off. For details about how to turn on themain power switch, see p.27 "TurningOn/Off the Power". Printing does not start. The cause is displayed onthe screen of the controlpanel. Check the error message or warn...

Problem Cause Solution [List / Test Print] is disabled. A mechanical error mighthave occurred. Contact your service representative. Printing does not start whenusing the extended wirelessLAN in Ad-hoc Mode. The correct CommunicationMode is not set. • Turn the main power switch off and then back on a...

Other Printing Problems This section describes likely causes of and possible solutions for problems that can occur when printingfrom a computer. When you cannot print clearly Problem Cause Solution The printed image issmudged. Settings for thick paper havenot been configured whenprinting on thick pa...

Problem Cause Solution Fine lines are fuzzy withinconsistent thickness orcolor, or do not appear. Super fine lines have beenspecified in the application,or a color that is too lighthas been specified for thelines. Change the dithering settings on theprinter driver. For details about thedithering set...

Problem Cause Solution The image on the back sideof duplex printing hasmottled blank patches or issmudged. Missing patches andsmudges are caused bymoisture leaking from thepaper. • Do not install the printer in areas that are susceptible to lowtemperature. • Use paper that has been stored in the rec...

Removing Jammed Paper Remove the jammed paper by following the procedures stated in the animation that appears on thescreen and the sticker or sheet inside the front cover. This section describes how to remove jammedpaper if the procedure is not displayed on the screen. • The inside of the machine c...

Locating Jammed Paper If a misfeed happens, remove the misfed paper or original following the procedures stated on the stickeror sheet inside the finisher or front cover.The letter displayed on the control panel indicates the location of the misfeed. CQT680 1. Press the key of the section from where...

3. When all jammed paper is removed, restore the printer to the original state. • More than one misfeed may be indicated. When this happens, check all the areas indicated.• If there is no misfed paper in the first area you check, see the other areas that are indicated. When R1–R4 Is Displayed for th...

When R5–R7 Is Displayed for the 2000-sheet Booklet Finisher CJH004 Return lever R6 to its original position. Return lever R3 to its original position. finisher Return lever R5 to its original position. finisher Removing Jammed Paper 125

When R8–R12 Is Displayed for the 2000-sheet Booklet Finisher CJH005 If you cannot remove misfed paper, pull lever R11, and then remove it. If you cannot remove misfed paper, pull lever R12, and then remove it. Pull handle R10,and then pull out thestaple unit. Remove misfed paper. finisher finisher R...

When R1–R4 Is Displayed for the 3000-sheet finisher CJH006 Return lever R4 to its original position. finisher finisher (left) Return lever R3 and R1 to their original positions. Close the bridge unit cover (left). Return lever R3 to its original position. Removing Jammed Paper 127

When R5 - R8 Is Displayed for the 3000-sheet finisher CJH007 finisher finisher Return lever R5 to its original position. Return lever R6 to its original position. Return lever R3 to its original position. 3. Troubleshooting 128

Removing Jammed Staples If a staple jam occurs, remove the jammed staple by following the procedures stated in the animationthat appears on the screen. This section describes how to remove jammed staples when the procedure isnot displayed on the screen. • Keep your hands clear of the booklet finishe...

2000-sheet Booklet Finisher CJH012 3. Troubleshooting 130

4. Replenishing and Replacing Consumables This section explains how to replenish consumables and staples when they run out. Adding Toner This section explains precautions when adding toner when it has run out, and how to dispose of usedtoner. • Do not incinerate toner (new or used) or toner containe...

• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult a doctor if necessary. • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting...

• If appears when there is still toner in the cartridge, hold the cartridge with the opening face up, shake it well, and then reinstall it. • You can check the name of the required toner and the replacement procedure using the [ Add Toner] screen. • Press the [Check Status] key to check the contact ...

Replacing Other Consumables Refer to the maintenance guide provided with the new items for the replacement. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Store toner (new or used), toner containers, and components ...

Adding Staples • Keep your hands clear of the booklet finisher tray when removing misfed paper, pulling out or pushing in the finisher's staple unit. You can trap and injure your fingers if you do not. • Stapling failures or jams may occur if you use a staple cartridge other than that recommended. R...

Trademarks Adobe, Acrobat, PageMaker, PostScript, PostScript 3, and Reader are either registered trademarks ortrademarks of Adobe Systems Incorporated in the United States and/or other countries.Citrix, Citrix Presentation Server and Citrix XenApp are either registered trademarks or trademarks ofCit...