Primera RX900 - Manuals

C. IDENTIFYING THE PARTS This illustration shows the front of the printer with its control buttons and LED indicator lights. The Pause Button pauses the printer AFTER the printing of the current label has finished to allow for loading of label stock and ink cartridge.The Power LED indicates that the...

4 Getting Started This illustration shows the input ports and power switch found on the rear panel of the printer. This illustration shows the interior of the printer. Power Input Port USB Port Auxilary Port Power Switch Sensor Position Adjustment Roll Arm Fixed ThroatGuide Roll Guide MovableThroat ...

Getting Started 5 D. COMPUTER SPECIFICATIONS Recommended PC Specifications For optimal printing speed you must have a PC with the following recommended specifications:• Pentium Dual Core Processor• 2 GB of RAM• 10 GB of Free Hard Drive Space RFID Reader/Writer Position Adjustment Slide Bar Actual RF...

6 Label Stock Section 2: Label Stock A. LABEL AND ROLL SPECIFICATIONS A wide variety of label stock can be used in the Printer. Refer to the specifications and settings in the following sections before ordering custom stock from Primera or any stock from another company. Important! Test all custom m...

Label Stock 7 Max Min Label width 8.25" (209mm) 0.75" (19mm) Liner/media width 8.375" (212mm) 1.5" (38mm) Label height/length 17" (431mm) 0.75" (19mm) Gap between labels 10" (253mm) 0.10" (2.5mm) Width of thru-hole 0.5" (12.65mm) 0.25" (6.325mm) openingDistanc...

8 Label Stock Roll Specifications Note on Label Orientation: If you are using an applicator to apply your labels, be sure to order label stock with the correct orientation for your applicator. For example most applicators will apply the side of the label first, so you will want to print the labels s...

Label Stock 9 B. INSTALLING LABEL STOCK The following steps will guide you through loading label stock in your printer:Make sure power is connected and printer is on.1. Open the Top Cover. 2. Lower the Roll Guide and pull it outward to make room for your label stock. Lift Here RX900.qxd 2/17/2011 1:...

Label Stock 11 7. Place the leading edge of the label stock under the "label stock" symbols on the Throat Guides. The label stock should be placed far enough into the throat of the printer to correctly position the Movable Throat Guide but not yet into the printer itself. 8. Slide the Movabl...

12 Label Stock C. ADJUSTING THE LABEL STOCK TOF (TOP OF FORM) SENSOR If you are using label stock other than standard square / rectangular diecut labels such as circular die-cut labels or through-hole stock use the instructions below to adjust the position of the label stock sensor. The sensor can b...

14 Label Stock D. SET THE STOCK SENSOR MODE The stock sensor mode refers to the method the printer will use to detect the print starting position for each label. To adjust the stock sensor mode, open the PTStatus program. PTStatus automatically installs with your printer driver and can be accessed t...

Using RFID 17 Section 3: Using RFID A: SETUP RFID Label Stock should have an antenna imbedded between the label adhesive layer and the liner. The antenna should be oriented to the front of the label stock and centered within the label. Follow these instructions each time you load a new roll of RFID ...

20 Using RFID C. OTHER FUNCTIONS Batch Reading Test . (Optional) After printing and encoding labels you may run a Batch reading test to verify that each label was encoded successfully. Simply load the printed roll, open the status monitor and choose Batch Reading Test on the RFID tab. Move to next t...

Ink Cartridges 21 Section 4: Ink Cartridges (Status Monitor) PTStatus or Status Monitor is used to interact with the printer for gathering ink levels, maintenance, alignment, cost calcula- tion and several other functions. PTStatus automatically installs with your printer driver and can be accessed ...

Printing 27 Section 5: Printing A. USING NICELABEL Your printer ships with a basic version of Niceware's NiceLabel software. This easy-to-use software is designed to allow you to create full color labels with text and barcodes quickly and sim- ply. The following is a tutorial to guide you through cr...

28 Printing b. Select your printer. This should be the Color Label Printer 900. Click Finish . 3. Now you will see your label in the Document Window. You can start to design your label using Tools from the Tool Box. First, we will use the Text Tool.a. Click the Text Tool Icon in your Toolbox, then m...

30 Printing b. The first screen in the Barcode Wizard will allow you to select the type of Barcode you wish to print. You can also enter the data to be used in the barcode. For this we are doing a simple UPC-A barcode. For more information on other types of barcodes, please see Section 3B. Creating ...

Printing 31 5. Now insert a Picture. Click on the Picture Tool Icon in the toolbox. You will now see a Graphics Cursor. Drag the cursor to the general area where you wish to place the graphic and click to get an Open dialog box. You will be prompted to browse for graphic files. NiceLabel accepted fi...

Printing 33 B. CREATING BARCODES IN NICELABEL a. Click the Barcode Tool Icon from the Toolbox. b. You will now have a Barcode Cursor that can be positioned anywhere within the Document Window. Position your cursor in the general area where you wish your barcode to print and click to start entering y...

Printing 35 When you change the barcode dimension directly from the screen by moving the drag handle, the changed dimension will also appear in this dialog box.Some of the barcode types also allow the definition of Narrow- to-wide bar ratio. It can only be set from the predefined steps in the pull-d...

36 Printing C. PRINTING FROM OTHER PROGRAMS Since this printer uses a standard Windows printer driver you can print from any application you would like. There are just a few things to remember that will make it much easier. 1. Set the Page/ Label Size in the Driver. NiceLabel auto matically prompts ...

38 Printing Adjust print alignment using the Status Monitor. Go to the Alignment Tab (third tab). Three items can be adjusted here: • Tear off Position . This value adjusts the position of the last label printed after it has been presented for tear off. This only applies if the output mode is set to...

Printing 41 To find Driver Settings: Click the Start button, choose Printers and Faxes (XP), Printers (Vista), Devices and Printers (Windows 7) . Right-click on the Color Label 900 Icon and select Printing Preferences from the drop-down menu. The preferences screen will appear. NOTE on PC Settings :...

42 Printing Paper Size If you are using NiceLabel, this setting is adjusted during the label setup wizard. If you are using a program other than NiceLabel you will need to set this to the dimensions of your label. Keep in mind that the dimensions are always relative to the width and height of the ac...

Troubleshooting and Maintenance 45 Section 6: Troubleshooting and Maintenance A. SOLVING PRINT ALIGNMENT PROBLEMS Image is Vertically Offset The RX900 decides where to start printing by detecting the start of die-cut label, detecting a black mark on the back or detecting a thru-hole that corresponds...

46 Troubleshooting and Maintenance backing, try label stock that has a black mark on the back to show where the label begins. You will need to change the Stock Sensor Mode in the Status Monitor. 3. Insufficient Label Gap Distance. See Section 2A for label specifications. 4. Page Size is Bigger than ...

Troubleshooting and Maintenance 47 Page Size. Often the page size is not large enough for the label. If this is the case you may see white space on the right (printers left) side of the the label and no image over-lap on the opposite side. This indicates that the page size needs to be increased. Inc...

48 Troubleshooting and Maintenance print quality. Align the printhead by opening the PTStatus Monitor. Click on the Align Printhead button on the Cartridge Utilities Tab (second tab). Follow the onscreen prompts to load your paper for alignment. 5. Clean the Maintenance Station. Clean the maintenanc...

Troubleshooting and Maintenance 49 8. Media. Make sure your label stock is inkjet printable. Many thermal label stocks look the same as inkjet but do not allow the ink to soak into the surface of the media. 9. Source File Image Mode. The image mode of the source file may be set to RGB instead of CMY...

50 Troubleshooting and Maintenance 2. Resolution . Resolution is measured in dots per inch or dpi . 300 dpi is sufficient to get the best possible quality from most images. A 72 DPI image will look fine on screen but WILL NOT print well. Graphics and logos found on websites are typically 72 DPI. The...

54 Troubleshooting and Maintenance Manual method: 1. Remove the printhead using the instructions in Section 5G.2. Moisten a lint-free cloth with water.3. Hold the cloth against the nozzles for three seconds. This will “wick” some additional ink onto the damp cloth. 4. Wipe in one direction only. 5. ...

Troubleshooting and Maintenance 57 6. Press the Pause and Load/Feed buttons simultaneously to move the print carriage back to normal position. 7. Now align the print head as described in Section 5B. H. INTERPRETING THE PRINTER’S INDICATOR LIGHTS Most error messages will appear on your computer scree...

58 Troubleshooting and Maintenance I. TECHNICAL SUPPORT If you have difficulties in operating your Printer, the proce- dures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, con- tact the technical support number using one of the me...

Technical Specifications 59 Section 7: Technical Specifications Print Method: Thermal inkjet with Primera Imaging Perfection enhancements Print Resolutions: Up to 4800 DPI Print Speeds: Draft Mode: 4.5" per secondNormal Mode: 1.8" per second High Quality Mode: 0.8" per second Print Head:...

60 Notices and Warnings Section 8: Notices and Warnings Notices : The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERI- AL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULA...

62 Index Index Align Printhead ...............................................................................47Alignment Tab ...........................................................................14, 21Antenna ........................................................................................