Page 2 - Using Your Multiline Telephone...; Thank you for purchasing the SOPHO IPC 100 system.; Before using Your Telephone...
1 Using Your Multiline Telephone… Handsfree Options - Handsfree lets you place and answer calls by pressing “SPK” instead of using the handset. - With Automatic Handsfree, you can press the CALL Key without lifting the handset. Normally, you have Automatic Handsfree. - Use Handsfree Answerback to an...
Page 3 - For Your Convenience; Common Service Codes:; Programming a Function Key
2 For Your Convenience An existing Appearance Key cannot be overwritten without the Appearance Key first being erased. Programmable Function Keys (General Key Code) can be erased by entering Service Code 00. Common Service Codes: 01 DSS/One-Touch Key 10 Call Forward – Immediate 03 DND Key 11 Call Fo...
Page 4 - Programming Abbreviated Dialling Bins; Entering a Name into an Abbreviated Dialling Bin
3 For Your Convenience Common/Personal Abbreviated Dialling Bins are numbered as follows (by default): 2-digit dialling: Common = 00-79, Personal = 80-99, or 3-digit dialling: Common = 000-899, Personal = 990-919. System programming is required to allow Group Abbreviated Dialling. Ask your PBC Autho...
Page 5 - Placing Calls
4 Placing Calls Pressing CALL key after dialling an extension number is also possible. Your call will ring or voice-announce. If you hear ringing, wait for an answer. If you hear a beep, begin speaking. Dialling “1” changes voice/ring mode (where the destination is an IPC 100 Telephone). Placing an ...
Page 6 - Placing Calls Quickly; Using Abbreviated Dialling
5 Placing Calls Quickly Intercom numbers can also be stored under Last Number Redial. Ask your PBC Authorised Supplier for details. Last Number Redial < Outside/Intercom Calls> LND VOL Redial List The system retains the last 10 numbers dialled which can be viewed and dialled. (IPC 100 Display ...
Page 7 - If your call doesn’t go through...; Setting Camp On / Callback / Trunk Queuing; Set / Answer a Message Waiting; Cancelling Camp On / Callback / Trunk Queuing
6 If your call doesn’t go through… Setting Camp On / Callback / Trunk Queuing <Camp On> For Intercom Call, when you hear ringing, wait for the called party to answer. For Trunk Queuing, when you hear Dial Tone, begin dialling the telephone number. <Callback> For Intercom Call, when your ...
Page 8 - Checking & Answering a Message Waiting Indication; Clearing All Message Waiting Indications (at any extension)
7 If your call doesn’t go through… Repeat Dialling <Outside Call> The system periodically redials the call. Repeat duration is programmable. Ask your PBC Authorised Supplier for details. You should lift the handset when the called party answered. You can cancel this function by pressing “DC” a...
Page 9 - Answering Calls; Answering an Intercom Call
8 Answering Calls Answering an Intercom Call (Ringing) SPK Voice Mode Extension Ring Mode Extension (Voice) Speak toward your phone Intercom Call Mode can be set at your phone as follows: “Ring” = CALL + 823, “Voice” = CALL + 821. Confirm status of the MIC Key if you want to answer Handsfree [MIC On...
Page 10 - Hold / Transferring Calls; Transferring a Call to another Extension; Placing a Call on Hold / Retrieving a Held Call; Placing a Call on Exclusive Hold
9 Hold / Transferring Calls Transferring a Call to another Extension If your phone has a DSS or One-Touch key for the extension user who is to receive the call, just press it instead of “HOLD + Extension Number” in the operation above. (Talking) HOLD ? ? ? Extension Number (Announce) TRFR Placing a ...
Page 11 - For more convenient use...; Call Forward / Follow Me
10 For more convenient use… Do Not Disturb (DND) DND/CONF 3 (On-Hook) 2 0 DND : Trunk Incoming Call DND : Intercom Incoming Call DND : Trunk & Intercom Incoming Call DND : Transferred (CFW) Call DND : Cancel Call Forward / Follow Me When you set DND, the DND/CONF Key’s lamp is lit and the Intern...
Page 12 - Hard of hearing Options; EU REGULATORY INFORMATION
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and Philips Business Communications has no obligation to provide any updates or...
Page 13 - Product disposal information; For countries in the European Union; The symbol depicted here has been affixed to your product in order; advantages: valuable materials can be re-used and it prevents the; For Countries outside the European Union
Product disposal information For countries in the European Union For countries in the European Union The symbol depicted here has been affixed to your product in order to inform you that electrical and electronic products should never be disposed of as municipal waste. Electrical and electronic prod...