Planet IPX-1800N - Manuals

PLANET IP PBX user’s manual 1 Overview PLANET IPX-1800N ISDN IP PBX system are designed and optimized for the SMB, and SOHO daily communications. The IPX-1800N is the next generation voice communication platform for the small to medium enterprise. Designed as an open, scalable, and highly reliable t...

PLANET IP PBX user’s manual 1.1 Physical Interfaces Front Panel of IPX-1800N Rear Panel of IPX-1800N Power adapter 12V DC Telephony interface ports ISDN BRI TE ports are to be connected to NT points from PSTN or other ISDN network-side devices. USB ports 1 external port with compliance to USB 1.1/2....

PLANET IP PBX user’s manual 2 System Configuration This section describes how to configure system parameters used by PLANET ISDN IP PBX. The factory default of LAN IP address is 192.168.1.1. Connect to LAN port and the configuration Web interface is at https://192.168.1.1/ . Once connected, the brow...

PLANET IP PBX user’s manual 2.1 PBX System The PBX System page briefs IP PBX status to the administrator. Firmware versions, IP addresses of WAN and LAN interfaces, and default gateway router are shown in this page. Click PBX System to see the basic information of IP PBX. 2.2 Time Setup The Time Set...

PLANET IP PBX user’s manual 2.3 On-board WAN Setup The On-board WAN Setup page allows administrator to configure WAN network interface for PLANET IP PBX. Select System -> On-board WAN Setup , and the current setting of WAN network interface is displayed, e.g. type, IP address etc. Unless the “ LA...

PLANET IP PBX user’s manual 2.4 On-board LAN Setup The On-board LAN Setup page allows administrator to configure LAN network interface for PLANET IP PBX. 1. Select System -> On-board LAN Setup to see the current settings of LAN network interface. 2. Enter a new IP address and network mask. 3. Cli...

PLANET IP PBX user’s manual Add a Route 1. Enter the IP Route ID , Subnet , Netmask , and Gateway . 2. Click ADD to have the newly added route in IP Rout ID . Edit a Route 1. Edit the information in a row. 2. Click “ APPLY” in the row to update the information. Only Delete a Route 1. Select a route ...

PLANET IP PBX user’s manual 2.7 QoS Setup To assure the bandwidth reserved for the outgoing VoIP traffic over regular data traffic from LAN, the QoS Setup page offers three parameters to characterize the WAN link. The default QoS setting is disabled because these parameters must be correctly given a...

PLANET IP PBX user’s manual Add a Service 1. Enter the Service ID , Protocol , Port , Forward to IP , and Forward to Port . 2. Click ADD to add the newly service in the Service ID . Edit a Service 1. Change any information in a row. 2. Click APPLY in the row to update the information. Delete a Servi...

PLANET IP PBX user’s manual 2.9.2 SIP UA SIP UA lists the registration status of each client and remote IP PBX, and the IP Address/Port from where they register. SIP trunk registrations, if any, also show at the end of the list. The Dynamic column shows the listed IP address is dynamic or static. Re...

PLANET IP PBX user’s manual Field Description Client Show the caller or callee’s extension number, port number, or SIP trunk ID. Connected In the conversation. Ring The client is a caller and is ringing a callee. Ringing The client is a callee and is ringed by a caller. State Reserved FXS detects of...

PLANET IP PBX user’s manual 3 Service Configuration This section describes details to configure various services built in the PLANET IP PBX. 3.1 NTP Service Select Service -> NTP Service to specify a NTP server for network time synchronization. You can enable or disable NTP service at any time. E...

PLANET IP PBX user’s manual Enable SNMP Service 1. Click Enable . 2. Enter System Location , System Administrator Contact , SNMPv2 Read-only Community with allowed network specifications, and also those of the Read-write Community . 3. Click APPLY . Disable SNMP Service Click Disable , and click APP...

PLANET IP PBX user’s manual 3.4 TFTP Service Select Service -> TFTP Service to view the current status of TFTP Service. You can enable or disable TFTP Service at any time. Enable TFTP Service: To click Enable, and then click APPLY to manage files, e.g. upload and download files to and from the IP...

PLANET IP PBX user’s manual Download a File 1. Click a directory in the Directory list. 2. Click a file in the Download / Delete File from the Above Folder list. 3. Click GET FILE to download the file. Delete a File 1. Click a directory in the Directory list. 2. Select a file in the Download / Delet...

PLANET IP PBX user’s manual Note: If the IP PBX was shut down abnormally, Select Service -> DHCP Service and click APPLY , or Go to Service -> IP PBX Service , and click RESTART to active the DHCP service. Add DHCP Range 1. Click CLEAR . 2. Enter a pool name (must have an alphabet initial) in ...

PLANET IP PBX user’s manual 3.6 IP PBX Service In Service -> IP PBX Service , you can click the Service & Configuration tab to reload, backup, restore, restart or revert the IP PBX configuration, or click the Advance tab for the IP PBX parameters settings. 3.6.6 Service & Configuration Se...

PLANET IP PBX user’s manual settings. Restart IP PBX Configuration Click RESTART , and the IP PBX Service will restart completely. Currently active calls will be disconnected immediately. This function is rarely required unless the network setting has been changed, or the service operates abnormally...

PLANET IP PBX user’s manual Field Description PBX SIP Port Specify the UDP port where the SIP service listens on. RTP Port Range Limit the UDP ports used by the IP PBX for media transport. ) The port range needs to have at least equals to the (number of extensions (also count shared-lines) + number ...

PLANET IP PBX user’s manual 4 IP PBX Configuration This section introduces steps to provision the IP telephony part of the IP PBX. Note that reloading configuration is required in order to make new configuration effective 2 . 4.1 User Configuration A user is a logical entity in IP telephony which as...

PLANET IP PBX user’s manual Table 4.1 User configuration Settings Field Description Login ID A unique ID containing alphabets, numbers, and underscore only without spaces; 32 characters maximum. This is the ID for personal configuration through IP PBX Web management. Name Name of the user, either a ...

PLANET IP PBX user’s manual Reachable User Groups Select other usergroups reachable from this usergroup. By default, only users in the same usergroup can reach one another. ) If there is not any appropriate usergroup to select, come back later to revise this selection, once more usergroups have been...

PLANET IP PBX user’s manual Pickup Group The usergroup that the extension can pick up. The extension can set a usergroup that when any extension in the usergroup rings, the extension can press *8 to pick up the call in ringing state. Line Type Specify the type of connection, wired or wireless, of th...

PLANET IP PBX user’s manual Advanced Settings Select to see more optional settings shown below. (Optional) Select Block Anonymous Calls to block all calls without a Caller ID Selective Call Blocking (Optional) Block one or more calling numbers by typing the calling numbers and clicking . Removing th...

PLANET IP PBX user’s manual Table 4.4.2 Route Configuration Settings Field Description Route ID A unique ID containing alphabets, numbers, and underscore only without spaces; 32 characters maximum. Description Arbitrary description information. Destination Number Pattern A destination number pattern...

PLANET IP PBX user’s manual 4.6 SIP Trunk Configuration A SIP trunk refers to a SIP account on a remote call routing or gateway device. A practical example is an account at an Internet Telephony Service Provider (ITSP) where a call is routed to a SIP client or off-ramped to an analog subscriber via ...

PLANET IP PBX user’s manual registration will be from a dynamic remote peer. Typical application is to accept registration from an IP PBX at a remote site with dynamic IP address. Once the remote IP PBX registers, calls from local to remote can be made reversely over the trunk. SIP Proxy SIP Proxy P...

PLANET IP PBX user’s manual after stripping. DID Stripping A number of leading digits to be stripped from the original called number. If prefix or stripping has been given but DID of Extension is not bynumber , the result of digit manipulation is dialed in a DTMF string after the call has been answe...

PLANET IP PBX user’s manual SIP Domain Specify the SIP domain used by the proxy and registrar. If not specified, IP address will be used as the domain by default. User-agent Content Override default User-Agent header content. Clear Bindings Prior Registration Select if failed to the registration, an...

PLANET IP PBX user’s manual DID of Extension When enabled DID, selects an extension from the list to be an unconditional destination for incoming calls to this trunk. Or click by number and then enter configurations in DID Prefix and DID Stripping to have the incoming calls directed to the correspon...

PLANET IP PBX user’s manual 4.8 Terminal Trunk Configuration (IPX-2000, IPX-1803 and IPX-1804 only) A SIP trunk terminal refers to a SIP account for a remote SIP trunk to register with. It terminates SIP registration and invitation from a remote IP PBX and relay calls to local clients, PSTN trunks, ...

PLANET IP PBX user’s manual Terminal Password Password of SIP trunk given on the other IP PBX for authentication. Language Preferred language for system instructions heard from the terminal. Usergroup13 of Privilege When disabled DID, click a usergroup in the list whose reachability to other usergro...

PLANET IP PBX user’s manual 5 Feature Configuration A feature is a logical entity presenting a function module of IP PBX, e.g. meet-me conference, auto attendant, voice mail, music on hold, etc. Any configuration change to a feature requires clicking RELOAD in Service -> IP PBX Service to take ef...

PLANET IP PBX user’s manual During a conference, the administrator has following options: - # to quit conference - *1 to mute/unmute - *2 to lock/unlock the conference - *3 to invite a user into the conference - *4 to drop a party from the conference - *5 to drop all parties in the conference - *6 t...

PLANET IP PBX user’s manual Table 5.3 MOH file Configuration Settings Field Description MOH ID A unique ID containing only alphabets, numbers, and underscore without spaces; 32 characters maximum. Media File Candidate music files in the repository. To upload a new music file, click Browse to find a ...

PLANET IP PBX user’s manual 1. Enter settings shown in Table 5.4 . 2. Click APPLY . Table 5.4 Voice Mail Configuration Settings Field Description Voicemail Pilot Number Number to access voice mail system IVR. Minimum Message Time Messages less than this duration will not be notified by e- mail. E.g....

PLANET IP PBX user’s manual Table 5.5 Replaceable Meet-me Prompts Prompt Description Get PIN number Please enter the conference pin number. Invalid PIN That pin is invalid for this conference. Only Person You are currently the only person in this conference. 5.6 Voicemail Prompts This page allows re...

PLANET IP PBX user’s manual or 3. Optional Worktime Special holidays or work day. User can set date and its work time, or set it to a whole-day holiday. 5.8 Interactive Voice Response (IVR) Interactive Voice Response (IVR) helps a caller to select options from voice menus by pressing keys on a telep...

PLANET IP PBX user’s manual list. Select one action during the off hours. Play Back To play the selected prompt. Call To To transfer to an extension Off-Hour Actions No Action No action. Prompt Select a *.wav file if Playback is selected in the Off-Hour Actions list. Extension Enter an extension num...

PLANET IP PBX user’s manual 6 Voice communication samples There are several ways to make calls to desired destination in IPX-1800N. In this section, we’ll lead you step by step to establish your first voice communication via keypad and web browsers operations. 6.1 Voice communication via IP PBX syst...

PLANET IP PBX user’s manual STEP 3: After setting up the parameters, please refer to the path to activate the settings: Service ---> IP PBX service ---> IP PBX Configuration Reload Machine configurations on the VIP-153PT STEP 1: After creating accounts on the IP PBX system, please log in VIP-1...

PLANET IP PBX user’s manual Machine configurations on the VIP-156 STEP 1: Please log in VIP-156 via web browser, browse to the SIP Settings menu. In the setting page, please browse to the Service Domain page, and insert the SIP parameters for IP PBX system. Test the scenario: To verify the VoIP comm...

PLANET IP PBX user’s manual 6.2 Voice communication via IP PBX system – IPX-1800N (Auto-config) In the following sample, we’ll introduce how to integrate the client with our IP PBX system IPX-1800N via Auto-config feature. Machine configurations on the IPX-1800N STEP 1: Log in IPX-1800N and browse t...

PLANET IP PBX user’s manual STEP 2: Please browse to the Device Æ IP Phone menu and create new device for the auto configuration. STEP 3: Please press the Show extensions button to create the two extension accounts/password: 1001/123 (for VIP-153PT), and 1002/123(for VIP-156) for the voice calls. • ...

PLANET IP PBX user’s manual STEP 4: After setting up the parameters, please refer to the path to activate the settings: Service ---> IP PBX service ---> IP PBX configuration reload Machine configurations on the VIP-153PT STEP 5: Please log in VIP-153PT via web browser, please browse to the Pho...

PLANET IP PBX user’s manual 6.3 ISDN PSTN Trunk Procedure: STEP 1: Please browse to “ ISDN PSTN trunk ” page in “ Trunk ” menu, and refer to the following configuration steps for more understandings: Press <Add new> button from the left panel to add a new ISND PSTN trunk. For example: Trunk Gr...

PLANET IP PBX user’s manual STEP 4: Please browse to “ Usergroup ” page in “ User ” menu, and select outbound “SIP accounts number ” trunks accessible by this usergroup.

PLANET IP PBX user’s manual After these configurations, be sure to press to “ Save ” button to apply settings and browse to “ IP PBX service ” page in “ Service ” menu to click the “ Reload ” button to make the settings effective. IPX-1800N Usage: IPX-1800N IP Ext 1001 calls to ISDN PSTN number Huma...