Paradyne 9664 - Manuals

Contents iv 9664-A2-GB20-00 March 2000 6 Troubleshooting H Problem Indicators 6-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H Resetting the Unit and Restoring Communication 6-3 . . . . . . . . . . . . . . . . . . . Resetting the Unit from the Control...

Contents v 9664-A2-GB20-00 March 2000 8 Setting Up NetScout Manager Plus for FrameSaver Devices H Before Getting Started 8-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H Configuring NetScout Manager Plus 8-3 . . . . . . . . . . . . . . . . . . . . . . . . ....

Contents vi 9664-A2-GB20-00 March 2000 B SNMP MIBs and Traps, and RMON Alarm Defaults H MIB Support B-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H Downloading MIBs and SNMP Traps B-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

vii 9664-A2-GB20-00 March 2000 About This Guide Purpose and Intended Audience This document contains information needed to properly set up, configure, andverify operation of FrameSaver SLV 9664 units with Service Level Verifier (SLV)functionality designed for ISDN leased line applications. The unit ...

About This Guide viii 9664-A2-GB20-00 March 2000 Section Description Chapter 7 Setting Up OpenLane for FrameSaver Devices. Identifieswhere installation and setup information is located and howFrameSaver units are supported. Chapter 8 Setting Up NetScout Manager Plus for FrameSaverDevices. Describes ...

About This Guide ix 9664-A2-GB20-00 March 2000 Product-Related Documents Document Number Document Title Paradyne FrameSaver Documentation: 9664-A2-GL10 FrameSaver SLV 9664 Quick Reference 9664-A2-GN10 FrameSaver SLV 9664 Installation Instructions Paradyne OpenLane NMS Documentation: 7800-A2-GZ41 Ope...

About This Guide x 9664-A2-GB20-00 March 2000 Conventions Used Convention Used When Used Menu selection sequence To provide an abbreviated method for indicatingthe selections to be made from a menu orselections from within a menu beforeperforming a procedural step. For example, Main Menu → Status → ...

1-1 9664-A2-GB20-00 March 2000 About the FrameSaver SLV 9664 1 This chapter includes the following: H SLM Overview H FrameSaver SLV 9664 Features SLM Overview The Service Level Management (SLM) Solution consists of: H FrameSaver r SLV units H OpenLane r SLM system H NetScout Manager Plus application...

About the FrameSaver SLV 9664 1-2 9664-A2-GB20-00 March 2000 FrameSaver SLV 9664 Features The FrameSaver SLV unit provides the following features: H Intelligent Service Level Verification. Provides accurate throughput,latency, and availability measurements to determine network performanceand whether...

About the FrameSaver SLV 9664 1-3 9664-A2-GB20-00 March 2000 H RMON-Based User History Statistics Gathering. Provides everythingneeded to monitor network service levels, plus throughput with accurate datadelivery, network latency, and LMI and PVC availability. In addition, port bursting statistics a...

2-1 9664-A2-GB20-00 March 2000 User Interface andBasic Operation 2 This chapter tells you how to access, use, and navigate the menu-driven userinterface. It includes the following: H Logging On H Main Menu H Screen Work Areas H Navigating the Screens — Keyboard Keys — Function Keys — Selecting from ...

User Interface and Basic Operation 2-2 9664-A2-GB20-00 March 2000 Logging On Start a session using one of the following methods: H Telnet session via: — An in-band management channel through the frame relay network. — A local in-band management channel configured on the DTE port between the FrameSav...

User Interface and Basic Operation 2-3 9664-A2-GB20-00 March 2000 If two sessions are already active, wait and try again. H If attempting to access the unit through Telnet, the local Telnet client processreturns a Connection refused: message at the bottom of the screen. H If attempting to access the...

User Interface and Basic Operation 2-4 9664-A2-GB20-00 March 2000 Main Menu Entry to all of the FrameSaver unit’s tasks begins at the Main Menu, which hasfive menus or branches. The Access Level at the top of the screen only appearswhen security has been set up. ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎ...

User Interface and Basic Operation 2-5 9664-A2-GB20-00 March 2000 Screen Work Areas There are two user work areas: H Screen area – Where you input information into fields. H Function keys area – Where you perform specific screen functions. Below is a sample configuration screen. ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ...

User Interface and Basic Operation 2-6 9664-A2-GB20-00 March 2000 Navigating the Screens You can navigate the screens by: H Using keyboard keys. H Switching between the two screen work areas using function keys. Keyboard Keys Use the following keyboard keys to navigate within the screen area: Press ...

User Interface and Basic Operation 2-7 9664-A2-GB20-00 March 2000 Function Keys All function keys (located in the lower part of the screen; see the example on page 2-5 ) operate the same way throughout the screens. They are not case-sensitive, so upper- or lowercase letters can be used interchangeab...

User Interface and Basic Operation 2-8 9664-A2-GB20-00 March 2000 Selecting from a Menu " Procedure To select from a menu: 1. Tab or press the down arrow key to position the cursor on a menu selection, or press the up arrow key to move the cursor to the bottom of the menu list. Each menu selecti...

User Interface and Basic Operation 2-9 9664-A2-GB20-00 March 2000 Selecting a Field Once you reach the desired menu or screen, select a field to view or change, orissue a command. Press the Tab or right arrow key to move the cursor from one field to another. Thecurrent setting or value appears to th...

3-1 9664-A2-GB20-00 March 2000 Configuration 3 This chapter includes the following: H Basic Configuration — Configuration Option Areas — Accessing and Displaying Configuration Options — Changing Configuration Options — Saving Configuration Options — Minimal Configuration Before Deploying Remote Unit...

Configuration 3-3 9664-A2-GB20-00 March 2000 Basic Configuration Configuration option settings determine how the FrameSaver unit operates. Usethe FrameSaver unit’s Configuration Edit/Display menu to display or changeconfiguration option settings. Configuration Menu ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎ...

Configuration 3-4 9664-A2-GB20-00 March 2000 Configuration Option Areas The FrameSaver unit arrives with configured factory default settings, which arelocated in the Factory Default Configuration option area. You can find the defaultsettings for configuration options in the: H FrameSaver SLV 9664 Qu...

Configuration 3-5 9664-A2-GB20-00 March 2000 Accessing and Displaying Configuration Options To access and display configuration options, load (copy) the applicableconfiguration option set into the edit area. " Procedure To load a set of configuration options for editing: 1. From the Main Menu, p...

Configuration 3-6 9664-A2-GB20-00 March 2000 Changing Configuration Options " Procedure To change configuration option settings: 1. From the Configuration Edit/Display menu, select a set of configuration options and press Enter. For example: Configuration → PVC Connections 2. Select the configur...

Configuration 3-7 9664-A2-GB20-00 March 2000 Saving Configuration Options When changes to the configuration options are complete, use the Save functionkey to save your changes to either the Current, Customer 1, or Customer 2configuration areas. NOTE: When changing settings, you must Save for changes...

Configuration 3-8 9664-A2-GB20-00 March 2000 Minimal Configuration Before Deploying Remote Units At a minimum, the following configuration options must be set before deploying aa FrameSaver unit to a remote site: H Node IP Address H Node Subnet Mask See Table 3-9, Node IP Options , for a description...

Configuration 3-9 9664-A2-GB20-00 March 2000 Setting Up for Trap Dial-Out An external modem can be attached to the COM port for dialing out when anSNMP trap is generated. To set up an external modem, you need to: 1. Set up SNMP trap managers. 2. Set up an external modem. 3. Set up Modem Directory ph...

Configuration 3-10 9664-A2-GB20-00 March 2000 Setting Up Auto-Configuration The auto-configuration feature allows you to select a method of automaticconfiguration and connection of DLCIs within the FrameSaver unit, as well as toautomatically remove DLCIs and connections that are no longer supported ...

Configuration 3-11 9664-A2-GB20-00 March 2000 Selecting a Frame Relay Discovery Mode When a Frame Relay Discovery Mode is active, the FrameSaver unit “discovers”network DLCIs from the network LMI status response message. It configures anetwork DLCI, a user data port DLCI, and automatically connects ...

Configuration 3-13 9664-A2-GB20-00 March 2000 When a Frame Relay Discovery Mode is changed and saved, the Saving will cause Auto-Configuration to update and Restart. Are yousure? prompt appears. No is the default for this prompt. H If Yes (y) is entered, the Delete All DLCIs and PVC Connections? pro...

Configuration 3-14 9664-A2-GB20-00 March 2000 Setting Up Management FrameSaver units are already set up for SNMP management, with CommunityName 1 set to Public and Name 1 Access set to Read/Write. For remote sites,other than the IP Address, this is all that is required. Configuration → Management an...

Configuration 3-15 9664-A2-GB20-00 March 2000 Setting Up So the Router Can Receive RIP Using the system’s standard Routing Information Protocol (RIP) feature, routinginformation is passed to the router over the management PVC, so the router canlearn routes to FrameSaver SLV devices. Node IP informat...

Configuration 3-16 9664-A2-GB20-00 March 2000 5. Select the Delete EDLCI Connections and Make a Mgmt Only PVC option. PVC connections for the selected DLCI are broken, the Port-1 DLCI mappedto this network DLCI and the embedded management DLCI (EDLCI) aredeleted, and the selected DLCI will be reconf...

Configuration 3-17 9664-A2-GB20-00 March 2000 Configuration Option Tables Configuration option descriptions contained in this chapter are in menu order,even though this may not be the order in which you access each whenconfiguring the unit. The following configuration option tables are included: H T...

Configuration 3-18 9664-A2-GB20-00 March 2000 Configuring Frame Relay and LMI for the System Select Frame Relay and LMI from the System menu to display or change theFrame Relay and LMI options for the entire system (see Table 3-1). Main Menu → Configuration → System → Frame Relay and LMI See Configu...

Configuration 3-19 9664-A2-GB20-00 March 2000 Table 3-1. System Frame Relay and LMI Options (2 of 2) LMI Clearing Event (N3) Possible Settings: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10Default Setting: 1 Configures the LMI-defined N3 parameter, which sets the number of error-freemessages that must be received b...

Configuration 3-20 9664-A2-GB20-00 March 2000 Configuring Service Level Verification Options SLV options are selected from the System menu (see Table 3-2). Main Menu → Configuration → System → Service Level Verification Table 3-2. Service Level Verification Options (1 of 2) SLV Sample Interval (secs...

Configuration 3-21 9664-A2-GB20-00 March 2000 Table 3-2. Service Level Verification Options (2 of 2) SLV Timeout Clearing Event Threshold Available Settings: 1, 2, 3, 4 . . . 20Default Setting: 1 Specifies the number of consecutive SLV messages that must be received before theDLCI Inactive status is...

Configuration 3-22 9664-A2-GB20-00 March 2000 Configuring General System Options Select General from the System menu to configure the general systemconfiguration options (see Table 3-3). Main Menu → Configuration → System → General Table 3-3. General System Options Test Timeout Possible Settings: En...

Configuration 3-23 9664-A2-GB20-00 March 2000 Configuring the Physical Interfaces Characteristics for the following physical interfaces can be configured: H Network Interface H User Data Port Configuring the Network Interface Select Physical to display or change the physical configuration options fo...

Configuration 3-24 9664-A2-GB20-00 March 2000 Configuring the User Data Port Select Physical to display or change the physical characteristics of the user dataport connected to the DTE (see Table 3-5). Main Menu → Configuration → Data Ports → Physical Table 3-5. User Data Port Physical Interface Opt...

Configuration 3-25 9664-A2-GB20-00 March 2000 Table 3-5. User Data Port Physical Interface Options (2 of 2) Monitor DTR Possible Settings: Enable, DisableDefault Setting: Enable Specifies whether the state of the DTE Ready (DTR) circuit on the user data port will beused to determine when valid data ...

Configuration 3-28 9664-A2-GB20-00 March 2000 Table 3-6. Interface Frame Relay Options (3 of 3) LMI Inbound Heartbeat (T2) Possible Settings: 5, 10, 15, 20, 25, 30 Default Setting: 15 Configures the LMI-defined T2 parameter, which sets the number of seconds betweenthe receipt of status enquiry messa...

Configuration 3-31 9664-A2-GB20-00 March 2000 Configuring PVC Connections The Auto-Configuration feature automatically configures PVC Connectionsand their DLCI Records. PVC Connections can also be created manually(see Table 3-8). Main Menu → Configuration → PVC Connections From this screen, you can ...

Configuration 3-33 9664-A2-GB20-00 March 2000 Setting Up Management and Communication Options The following options can be selected from the Management and Communicationmenu: H Node IP Options H Management PVC Options H General SNMP Management Options H Telnet and FTP Sessions Options H SNMP NMS Sec...

Configuration 3-36 9664-A2-GB20-00 March 2000 Configuring Management PVCs Select Management PVCs to define inband management links by adding orchanging Management PVCs (see Table 3-10). First, DLCI records must havebeen configured for the interface where the Management PVC will reside. See Manually ...

Configuration 3-39 9664-A2-GB20-00 March 2000 Configuring General SNMP Management Select General SNMP Management to add, change, or delete the informationneeded to allow the FrameSaver unit to be managed as an SNMP agent by theNMS supporting the SNMP protocols (see Table 3-11). Main Menu → Configura...

Configuration 3-40 9664-A2-GB20-00 March 2000 Configuring Telnet and/or FTP Session Support Telnet and FTP options control whether a Telnet or FTP (File Transport Protocol)session is allowed through an interconnected IP network and the access securityapplicable to the session. Two Telnet sessions ca...

Configuration 3-43 9664-A2-GB20-00 March 2000 Configuring SNMP NMS Security Options Select SNMP NMS Security from the Management and Communication menu todisplay, add, or change SNMP security configuration options for the FrameSaverunit to set up trap managers (see Table 3-13). Main Menu → Configura...

Configuration 3-44 9664-A2-GB20-00 March 2000 Configuring SNMP Traps and Trap Dial-Out Select SNMP Traps from the Management and Communication menu toconfigure SNMP traps and dial-out when a trap is generated (see Table 3-14). Main Menu → Configuration → Management and Communication → SNMP Traps See...

Configuration 3-49 9664-A2-GB20-00 March 2000 Configuring the Communication Port Select Communication Port from the Management and Communication menu todisplay or change the communication port configuration options (see Table 3-15). Main Menu → Configuration → Management and Communication → Communic...

Configuration 3-53 9664-A2-GB20-00 March 2000 Configuring the COM Port to Support an External Modem Select External Modem (Com Port) to display or change the configuration optionsthat control call processing for an external device attached to the COM port(see Table 3-16). Main Menu → Configuration →...

Security and Logins 4-3 9664-A2-GB20-00 March 2000 " Procedure To limit asynchronous terminal access to the menu-driven user interface: 1. Select the Communication Port options. Main Menu → Configuration → Management and Communication → Communication Port 2. Set the following configuration optio...

Security and Logins 4-4 9664-A2-GB20-00 March 2000 Controlling External COM Port Device Access Dial-in access can be controlled when an external device (modem) is connectedto the unit’s communication (COM) port. The External Device Commands optionmust be set to AT. " Procedure To control dial-in...

Security and Logins 4-5 9664-A2-GB20-00 March 2000 Limiting Telnet Access Telnet access can be limited by: H Disabling Telnet access completely. H Requiring a login for Telnet sessions that are not on the TS ManagementLink. H Assigning an access level for Telnet sessions. H Disabling TS Management L...

Security and Logins 4-6 9664-A2-GB20-00 March 2000 Limiting FTP Access FTP access can be limited by: H Disabling FTP access completely. H Requiring a user ID and password to login. H Limiting FTP bandwidth. " Procedure To limit FTP access when the session is not on the TS Management Link: 1. Sel...

Security and Logins 4-8 9664-A2-GB20-00 March 2000 Controlling SNMP Access The FrameSaver unit supports SNMP Version 1, which provides limited securitythrough the use of community names. There are three methods for limiting SNMPaccess: H Disabling SNMP access. H Assigning SNMP community names and th...

Security and Logins 4-9 9664-A2-GB20-00 March 2000 Assigning SNMP Community Names and Access Levels The FrameSaver unit supports the SNMP protocol and can be managed by anSNMP manager. SNMP manager access can be limited by: H Assigning the SNMP community names that are allowed to access theFrameSave...

Security and Logins 4-10 9664-A2-GB20-00 March 2000 Limiting SNMP Access Through IP Addresses An additional level of security is provided by: H Limiting the IP addresses of NMSs that can access the FrameSaver unit. H Performing validation checks on the IP address of SNMP managementsystems attempting...

Security and Logins 4-11 9664-A2-GB20-00 March 2000 See Configuring SNMP NMS Security Options in Chapter 3, Configuration, for more information about SNMP NMS Security configuration options. Creating a Login A login is required if security is enabled.* Up to six login ID/passwordcombinations can be ...

Security and Logins 4-12 9664-A2-GB20-00 March 2000 See Configuring SNMP NMS Security in Chapter 3, Configuration, for more information about security configuration options. Modifying a Login Logins are modified by deleting the incorrect login and creating a new one. Deleting a Login " Procedure...

5-1 9664-A2-GB20-00 March 2000 Operation and Maintenance 5 This chapter includes the following: H Displaying System Information H Viewing LEDs and Control Leads — LED Descriptions — Control Lead Descriptions H Device Messages H Status Information — System and Test Status Messages , which includes: S...

Operation and Maintenance 5-2 9664-A2-GB20-00 March 2000 Displaying System Information Use the Identity screen to view identification information about the FrameSaverunit. This information is useful if you are purchasing additional or replacementunits and/or making firmware upgrades. Main Menu → Sta...

Operation and Maintenance 5-3 9664-A2-GB20-00 March 2000 Viewing LEDs and Control Leads The FrameSaver unit’s faceplate includes LEDs ( light-emitting diodes)that provide status on the FrameSaver unit, its network interface, and its userdata port. 00-16654 OK ALM TST OK OK 9664 NETWORK PORT FrameSav...

Operation and Maintenance 5-4 9664-A2-GB20-00 March 2000 LED Descriptions The following table identifies the alarms that cause the Alarm LED to light. See Table 5-2 and Table 5-3 for network interface and user data port LED information. Table 5-1. General Status LEDs Label Indication Color What It M...

Operation and Maintenance 5-5 9664-A2-GB20-00 March 2000 Table 5-2. Network Interface LED Label Indication Color What It Means OK OperationalStatus Green ON – The interchange circuits for the interface are in the correct state totransmit and receive data. OFF – A Loss of Signal (LOS) condition has b...

Operation and Maintenance 5-6 9664-A2-GB20-00 March 2000 Device Messages These messages appear in the messages area at the bottom of the screens.All device messages are listed in alphabetical order. Table 5-5. Device Messages (1 of 5) Message What It Indicates What To Do Access level is n , Read-onl...

Operation and Maintenance 5-11 9664-A2-GB20-00 March 2000 Status Information Status information is useful when monitoring the FrameSaver unit. The followingillustration shows the Status menu for the FrameSaver unit. Status Menu ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ...

Operation and Maintenance 5-12 9664-A2-GB20-00 March 2000 System and Test Status Messages System and test status information is selected from the Status menu. Main Menu → Status → System and Test Status The following information is included on this screen: H Self-Test Results Messages H Health and S...

Operation and Maintenance 5-15 9664-A2-GB20-00 March 2000 Test Status Messages These test messages appear in the right column of the System and Test Statusscreen. You have the option of allowing the test to continue or aborting the test.See Chapter 6, Troubleshooting , for more information on tests,...

Operation and Maintenance 5-16 9664-A2-GB20-00 March 2000 Network LMI-Reported DLCIs Status Network LMI-reported DLCI statuses are selected from the Status menu. Main Menu → Status → LMI Reported DLCIs The LMI Reported DLCIs screen displays the status and CIR (if supported by theswitch) for each DLC...

Operation and Maintenance 5-18 9664-A2-GB20-00 March 2000 PVC Connection Status PVC connection statuses are selected from the Status menu. Main Menu → Status → PVC Connection Status Only PVC connections with Source DLCIs configured to be Active are shown. PVC Connection Status Screen Example ÎÎÎÎÎÎÎ...

Operation and Maintenance 5-19 9664-A2-GB20-00 March 2000 Table 5-10. PVC Connection Status (2 of 2) Field What It Indicates Status EDLCI 0 to 62 For multiplexed DLCIs only. Identifies an individual link/connection embedded within aDLCI. Status Identifies whether the physicalinterfaces, LMIs, and DL...

Operation and Maintenance 5-20 9664-A2-GB20-00 March 2000 Network Interface Status The network interface status is selected from the Status menu. Main Menu → Status → Network Interface Status Table 5-11. Network Interface Status (1 of 2) Field Status What It Indicates Operating Rate (Kbps) The frame...

Operation and Maintenance 5-22 9664-A2-GB20-00 March 2000 Performance Statistics Use the Performance Statistics menu to display statistical information for aselected interface. Statistical information is useful when trying to determine theseverity and frequency or duration of a condition. Main Menu ...

Operation and Maintenance 5-23 9664-A2-GB20-00 March 2000 Clearing Performance Statistics Performance statistics counters can be reset to the baseline when using adirectly-connected asynchronous terminal and your security Access Levelis Level-1. This feature is useful when troubleshooting problems. ...

Operation and Maintenance 5-24 9664-A2-GB20-00 March 2000 Service Level Verification Performance Statistics These statistics appear when Service Level Verification (SLV) is selected fromthe Performance Statistics menu. Main Menu → Status → Performance Statistics → Service Level Verification They onl...

Operation and Maintenance 5-25 9664-A2-GB20-00 March 2000 Table 5-12. Service Level Verification Performance Statistics (2 of 2) Statistic What It Indicates Inbound DroppedCharacters Total number of bytes transmitted by the far-end device thatwere dropped in transit. The counts continue to increment...

Operation and Maintenance 5-26 9664-A2-GB20-00 March 2000 The statistics collected by the unit depend upon the device at the far end of theconnection. If the far-end device is a FrameSaver SLV unit, frame relay, latency,and FDR/DDR * performance statistics are collected. If the far-end device is ano...

Operation and Maintenance 5-28 9664-A2-GB20-00 March 2000 Frame Relay Performance Statistics The following statistics appear when Frame Relay is selected from thePerformance Statistics menu. Main Menu → Status → Performance Statistics → Frame Relay All counts continue to increment until the maximum ...

Operation and Maintenance 5-29 9664-A2-GB20-00 March 2000 Table 5-14. Frame Relay Performance Statistics (2 of 3) Statistic What It Indicates Frame Relay Errors (cont’d) Short Rx Frames The number of frames received over the Network or Port-1interface that were less than 5-octets ( five 8-bit bytes)...

Operation and Maintenance 5-30 9664-A2-GB20-00 March 2000 Table 5-14. Frame Relay Performance Statistics (3 of 3) Statistic What It Indicates Frame Relay HDLC Errors Rx Total Errors The number of receiver errors on the interface. The followingare included in this count: H Receive invalid frames (sho...

Operation and Maintenance 5-31 9664-A2-GB20-00 March 2000 FTP File Transfers The FrameSaver unit supports a standard File Transfer Protocol (FTP) server over Transmission Control Protocol (TCP). A complete binary image of theconfiguration files can be copied to a host to provide a backup. To use thi...

Operation and Maintenance 5-32 9664-A2-GB20-00 March 2000 " Procedure To initiate an FTP session: 1. Start the FTP client program on your host. For example, on a UNIX host, type ftp, followed by the FrameSaver unit’s IP address. 2. If a login and password are required (see Creating a Login in Ch...

Operation and Maintenance 5-33 9664-A2-GB20-00 March 2000 Upgrading System Software If you need to upgrade the FrameSaver unit’s program code, you must transferthe upgrade of the nam.ocd file in the system memory directory using the putcommand. NOTE: Upgrades can be performed through the network usi...

Operation and Maintenance 5-34 9664-A2-GB20-00 March 2000 Determining Whether a Download Is Completed To see whether a download has completed, check the Identity screen. Main Menu → Status → Identity Check Alternate Software Rev. under the NAM Identity column. H If a software revision number appears...

Operation and Maintenance 5-35 9664-A2-GB20-00 March 2000 Transferring Collected Data SLV user history statistics and LMI packet capture data can be uploaded to anNMS or a Network Associates Sniffer using FTP, which is faster than othermethods. The rate at which the data file is transferred is the r...

Troubleshooting 6-2 9664-A2-GB20-00 March 2000 H Physical Tests — DTE Loopback H IP Ping Test H Lamp Test Problem Indicators The unit provides a number of indicators to alert you to possible problems: Indicators . . . See . . . LEDs Viewing LEDs and Control Leads and LED Descriptions in Chapter 5, O...

Troubleshooting 6-3 9664-A2-GB20-00 March 2000 Resetting the Unit and Restoring Communication You can reset the unit in one of four ways: H Reset it from the Control menu. H Cycle the power. H Reset the configuration options for the COM port, or reload the factory defaultsettings. H Set the appropri...

Troubleshooting 6-4 9664-A2-GB20-00 March 2000 Restoring Communication with a Misconfigured Unit Misconfiguring the unit could render the menu-driven user interface inaccessible.If this occurs, connectivity to the unit can be restored via a directly connectedasynchronous terminal. " Procedure To...

Troubleshooting 6-5 9664-A2-GB20-00 March 2000 Troubleshooting Management Link Feature A dedicated troubleshooting management link is available to help serviceproviders isolate device problems within their networks. This feature allows Telnetor FTP access to the unit on this link and troubleshooting...

Troubleshooting 6-6 9664-A2-GB20-00 March 2000 Viewing Captured Packets from the Menu-Driven User Interface The twelve most recent LMI events are stored in the trace log. Once the capturebuffer or trace log is full, the oldest packets are overwritten. To view the mostrecently captured packets using ...

Troubleshooting 6-7 9664-A2-GB20-00 March 2000 Alarms The following table describes the alarm conditions that will generate an SNMPtrap for a physical interface, and the frame relay LMIs and DLCIs. These alarmconditions also generate Health and Status messages seen on the System andTest Status scree...

Troubleshooting 6-10 9664-A2-GB20-00 March 2000 Troubleshooting Tables The unit is designed to provide many years of trouble-free service. However, if aproblem occurs, refer to the appropriate table in the following sections forpossible solutions. Device Problems Table 6-2. Device Problems Symptom P...

Troubleshooting 6-11 9664-A2-GB20-00 March 2000 Frame Relay PVC Problems Table 6-3. Frame Relay PVC Problems Symptom Possible Cause Solutions No receipt ortransmission of data. Cross Connection of theDLCIs are configuredincorrectly. Verify the PVC connectionsand DLCIs by checking thenetwork-discover...

Troubleshooting 6-12 9664-A2-GB20-00 March 2000 Tests Available The following tests are available to a FrameSaver SLV 9664. Test Menu Example ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎÎ ÎÎ...

Troubleshooting 6-13 9664-A2-GB20-00 March 2000 Starting and Stopping a Test Use this procedure to start, monitor, or abort specific tests. To abort all activetests on all interfaces, see Aborting All Tests . When the status of a test is . . . The only command available is . . . Inactive Start Activ...

Troubleshooting 6-14 9664-A2-GB20-00 March 2000 PVC Tests PVC tests can be run on a requested DLCI for a selected interface. H When PVC tests are on a multiplexed DLCI between FrameSaver devices,they are nondisruptive to data, so user data can continue to be sent duringa test. H If the device at one...

Troubleshooting 6-15 9664-A2-GB20-00 March 2000 Network or Port (Internal) PVC Loopback The PVC Loopback loops frames back to the selected interface on a per-PVCbasis. This test logically (not physically) loops back frames received from anotherFrameSaver device through the selected frame relay PVC t...

Troubleshooting 6-16 9664-A2-GB20-00 March 2000 Monitor Pattern This test monitors packets filled with a hexadecimal 55 test pattern and sequencenumber over the selected interface and DLCI to another FrameSaver device. To monitor a pattern test on a link: Main Menu → Test → [Network PVC Tests/Data P...

Troubleshooting 6-17 9664-A2-GB20-00 March 2000 Physical Tests Physical Tests can only be commanded for the user data port. DTE Loopback The DTE external Loopback (DTLB) test loops the received signal on a user dataport back to the DTE. Use this test for isolating problems on the user data port. An ...

Troubleshooting 6-18 9664-A2-GB20-00 March 2000 IP Ping Test An IP Ping test can be run to test connectivity between the FrameSaver unit andany FrameSaver device, router, or NMS to which it has a route. Times when you might want to run an IP Ping test are: H To test connectivity between the FrameSav...

Troubleshooting 6-19 9664-A2-GB20-00 March 2000 " Procedure 2 To Ping the NMS at the central site: 1. Verify that the central site NMS has the FrameSaver unit’s IP address in its routing table so it can communicate with the FrameSaver unit. 2. Verify that the central site NMS’s router has the Fr...

7-1 9664-A2-GB20-00 March 2000 Setting Up OpenLane forFrameSaver Devices 7 This chapter includes: H OpenLane Support of FrameSaver Devices H Setting Up the OpenLane SLM System H Setting Up FrameSaver SLV Support OpenLane Support of FrameSaver Devices Paradyne’s OpenLane Service Level Management (SLM...

Setting Up OpenLane for FrameSaver Devices 7-2 9664-A2-GB20-00 March 2000 Setting Up the OpenLane SLM System Instructions for installing Paradyne’s OpenLane Service Level Management(SLM) System can be found in the following documents: H OpenLane 5.x Service Level Management for UNIX Quick Start Inst...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-2 9664-A2-GB20-00 March 2000 Before Getting Started Before getting started, you need to copy some OpenLane directories to aNetScout Manager Plus user directory. OpenLane provides these directories asa starting point for loading new alarms and...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-3 9664-A2-GB20-00 March 2000 Configuring NetScout Manager Plus For the NetScout Manager Plus main window to appear, make sure yourenvironment is set up exactly as specified in your NetScout Readme file. Youneed to: H Copy the OpenLane directo...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-4 9664-A2-GB20-00 March 2000 Adding FrameSaver SLV Units to the NetScout Manager Plus Network " Procedure 1. Bring up the NetScout Manager Plus main window. 2. Select the FrameRelay radio button from the agent type selection bar (on the l...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-5 9664-A2-GB20-00 March 2000 Verifying Domains and Groups " Procedure 1. From the NetScout Manager Plus main window, with the FrameRelay and Admin radio buttons still selected, click on the Config Manager icon to openthe Configuration Man...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-6 9664-A2-GB20-00 March 2000 Correcting Domains and Groups Properties need to be edited when not using the Paradyne-provided file andwhen: H An unsupported domain needs to be deleted. H A missing domain needs to be added. H Groups, Samples, I...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-7 9664-A2-GB20-00 March 2000 3. To add a FrameSaver SLV-supported domain or correct property settings, select the Edit... button (to the right of the Domain section of the PropertyEditor window). The Edit Domain window opens. 4. Click on the ...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-8 9664-A2-GB20-00 March 2000 Adding SLV Alarms Using a Template Once DLCIs have been discovered, SLV alarms should be configured andassigned to each DLCI. OpenLane provides a template for configuring alarms.DLCI alarms can be configured manua...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-9 9664-A2-GB20-00 March 2000 Editing Alarms " Procedure 1. From the NetScout Manager Plus main window, with the FrameRelay and Admin radio buttons still selected, click on the Config Manager icon to openthe Configuration Manager main wind...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-11 9664-A2-GB20-00 March 2000 Adding SLV Alarms Manually Once DLCIs have been discovered, SLV alarms should be defined and assignedto each DLCI. When configuring alarms manually, every alarm must be configured for eachDLCI; that is, if there ...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-13 9664-A2-GB20-00 March 2000 Creating History Files Up to 14 additional user history tables can be created in the FrameSaver unit foreach interface. An interface is a specific DLCI or the entire frame relay interface.A table must be created ...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-14 9664-A2-GB20-00 March 2000 " Procedure 1. Open a terminal window and go to $NSHOME/usr. 2. Copy an example or interface-specific file to a new file that contains the user history table number. 3. Open the new file using a text editor. ...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-15 9664-A2-GB20-00 March 2000 Installing the User-Defined History Files Once the user-defined history files have been created, the files need to beinstalled. History files are installed from the command-line prompt in NetScoutManager Plus. Sh...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-16 9664-A2-GB20-00 March 2000 Monitoring a DLCI’s History Data Once the monitoring variables have been defined, a problem DLCI canmonitored. " Procedure To monitor user history data: 1. From the NetScout Manager Plus main window, with the...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-18 9664-A2-GB20-00 March 2000 Using the 2D or 3D Bar to view the user history data collected, you can clickon a particular bar and get an expanded view of the data. 8. Click anywhere on this window to return to the previous window view (see S...

Setting Up NetScout Manager Plus for FrameSaver Devices 8-20 9664-A2-GB20-00 March 2000 Statistical Windows Supported Not all icons that appear on the NetScout Manager Plus main window aresupported for FrameSaver units. For example, All Convs (conversations) andTopNConv icons appear when the Protoco...

9-1 9664-A2-GB20-00 March 2000 Setting Up Network Health forFrameSaver Devices 9 FrameSaver units are compatible with Concord Communication’s Network Healthsoftware. In addition, Network Health has released the first in a series of softwaremodules that integrate FrameSaver SLV enhanced performance s...

Setting Up Network Health for FrameSaver Devices 9-2 9664-A2-GB20-00 March 2000 For additional information about installing, accessing, and managing FrameSaverSLV devices through Concord’s Network Health, and for information aboutapplicable reports, refer to: H Network Health Installation Guide to h...

Setting Up Network Health for FrameSaver Devices 9-3 9664-A2-GB20-00 March 2000 Discovering FrameSaver Elements Once licenses are entered and you have access to the applications, the Discoverdialog box opens. Use this dialog box to search for SLV units in your network anddiscover their DLCIs. Saving...

Setting Up Network Health for FrameSaver Devices 9-4 9664-A2-GB20-00 March 2000 Configuring the Discovered Elements Network Health sets the speed for discovered elements when it polls the unit forthe first time. For a FrameSaver SLV unit, the speed set would be the unit’s CIR.No additional configura...

Setting Up Network Health for FrameSaver Devices 9-5 9664-A2-GB20-00 March 2000 Grouping Elements for Reports Once the discovery process is completed and required changes are made, thenewly discovered elements (DLCIs) should be organized into a group for Healthreporting. Grouping makes for easier mo...

Setting Up Network Health for FrameSaver Devices 9-6 9664-A2-GB20-00 March 2000 Generating Reports for a Group Once Network Health has had sufficient time to gather data from the polled DLCIsand the DLCIs have been grouped, you can start generating reports. Whenselecting a report Section, select WAN...

Setting Up Network Health for FrameSaver Devices 9-7 9664-A2-GB20-00 March 2000 About Trend Reports By specifying specific variables like bandwidth, trend analysis can be performedand shown on Trend Reports. Up to ten variables for a DLCI, or ten DLCIs on onevariable can be generated on a single tre...

Setting Up Network Health for FrameSaver Devices 9-8 9664-A2-GB20-00 March 2000 — Elements Summary Report – Compares DLCI traffic with volume and the baseline, bandwidth utilization, and errors. Use this report for DLCI detail information and comparison, to identifyDLCIs with above or below average ...

A-1 9664-A2-GB20-00 March 2000 Menu Hierarchy A Menus The following is a graphical representation of the FrameSaver SLV unit’s menuorganization.

B-1 9664-A2-GB20-00 March 2000 SNMP MIBs and Traps, andRMON Alarm Defaults B This appendix contains the following: H MIB Support H Downloading MIBs and SNMP Traps H System Group (mib-2) — FrameSaver Unit’s sysDescr (system 1) — FrameSaver Unit’s sysObjectID (system 2) H Interfaces Group (mib-2) — Pa...

SNMP MIBs and Traps, and RMON Alarm Defaults B-2 9664-A2-GB20-00 March 2000 MIB Support The FrameSaver unit supports the SNMP Version 1, and has the capability ofbeing managed by any industry-standard SNMP manager and accessed byexternal SNMP managers using the SNMP protocol. The following MIBs are ...

SNMP MIBs and Traps, and RMON Alarm Defaults B-4 9664-A2-GB20-00 March 2000 Interfaces Group (mib-2) Clarification for objects in the Interfaces Group, as defined in RFC 1573 andRFC 1213, which is an SNMPv1 MIB, is provided in this section. Paradyne Indexes to the Interface Table (ifTable) The follo...

SNMP MIBs and Traps, and RMON Alarm Defaults B-5 9664-A2-GB20-00 March 2000 NetScout Indexes to the Interface Table (ifTable) For remote monitoring at sites where FrameSaver units are operating withNetScout Probes, use the following ifName, ifDescr, and ifIndex. Table B-2. NetScout Interface Objects...

SNMP MIBs and Traps, and RMON Alarm Defaults B-6 9664-A2-GB20-00 March 2000 Standards Compliance for SNMP Traps This section describes the FrameSaver unit’s compliance with SNMP formatstandards and with its special operational trap features. All traps have an associated string to help you decipher t...

SNMP MIBs and Traps, and RMON Alarm Defaults B-7 9664-A2-GB20-00 March 2000 Trap: warmStart This trap indicates that the FrameSaver unit has been reset and has stabilized. Table B-3. warmStart Trap Trap What It Indicates Possible Cause warmStart FrameSaver unit has justreinitialized and stabilizedit...

SNMP MIBs and Traps, and RMON Alarm Defaults B-8 9664-A2-GB20-00 March 2000 Traps: linkUp and linkDown These traps are supported on the following interfaces: H Network ISDN S/T interface – Physical sublayer interfaces H Synchronous data port – Physical sublayer interfaces H Frame relay logical link ...

SNMP MIBs and Traps, and RMON Alarm Defaults B-9 9664-A2-GB20-00 March 2000 Table B-6. linkUp and linkDown Variable-Bindings(1 of 2) Interface Variable-Bindings Possible Cause Physical Sublayer Network ISDN S/T (Supported by themedia-specificRS232-like MIB.) H ifIndex (RFC 1573) H ifAdminStatus(RFC ...

SNMP MIBs and Traps, and RMON Alarm Defaults B-11 9664-A2-GB20-00 March 2000 Traps: enterprise-Specific These traps indicate that an enterprise-specific event has occurred. Supportedenterprise-specific traps are listed below. Table B-7. enterprise-Specific Traps and Variable-Bindings (1 of 2) Trap V...

SNMP MIBs and Traps, and RMON Alarm Defaults B-13 9664-A2-GB20-00 March 2000 Traps: RMON-Specific Two traps are defined to support the Alarm and Events Groups of RMON. See RMON Alarm and Event Defaults for the default values that will generate RMON-specific traps. Table B-8. RMON-Specific Traps and ...

SNMP MIBs and Traps, and RMON Alarm Defaults B-14 9664-A2-GB20-00 March 2000 RMON Alarm and Event Defaults The FrameSaver unit supports automatic generation of RMON alarm and eventinformation. Each alarm sets an SNMP variable to monitor. When the thresholdset for the monitored variable is exceeded, ...

SNMP MIBs and Traps, and RMON Alarm Defaults B-15 9664-A2-GB20-00 March 2000 Network ISDN S/T Physical Interface Alarm Defaults These alarms only apply to the FrameSaver unit’s network ISDN S/T interface.They are created during RMON initialization and put into the Paradyne-definedalarm area. Table B...

SNMP MIBs and Traps, and RMON Alarm Defaults B-16 9664-A2-GB20-00 March 2000 Frame Relay Link Alarm Defaults These alarms apply to the FrameSaver unit’s frame relay link interfaces. They arecreated during RMON initialization. Table B-10. Frame Relay Link Alarm Defaults (1 of 2) Item SampleType 1 MIB...

SNMP MIBs and Traps, and RMON Alarm Defaults B-18 9664-A2-GB20-00 March 2000 DLCI Alarm Defaults – Paradyne Area These alarms apply to all DLCIs on the network interface and can be createdduring RMON initialization or when a DLCI is created. They are put into theParadyne alarm area. Table B-11. DLCI...

SNMP MIBs and Traps, and RMON Alarm Defaults B-19 9664-A2-GB20-00 March 2000 DLCI Alarm Defaults – NetScout Area These alarms can be created during RMON initialization or when a DLCI iscreated. They are put into the NetScout alarm area. Table B-12 identifies alarmdefaults that do not change, and Tab...

SNMP MIBs and Traps, and RMON Alarm Defaults B-25 9664-A2-GB20-00 March 2000 Table B-14. History OID Cross-Reference (4 of 4) Object ID (OID) 1 MIB/Tag Item .1.3.6.1.4.1.1795.2.24.2.6.9.4.5.2.1. . . .1.3.6.1.4.1.1795.2.24.2.6.9.4.5.2.1.2.I.D.N Burst Upper Limit (1– 5) MIB: pdn_FrExt.mib (E) Tag: dev...

C-1 9664-A2-GB20-00 March 2000 Connectors, Cables, andPin Assignments C This appendix shows the FrameSaver unit’s rear panel, and providespin assignments for the connectors/interfaces and cables. NOTE: In the pin assignment tables of this appendix, if the pin number is not shown,it is not being used...

Connectors, Cables, and Pin Assignments C-2 9664-A2-GB20-00 March 2000 COM Port Connector The following table shows the signals and pin assignments for the DB25 communication port connector. Signal Direction Pin # Shield — 1 Transmit Data ( TXD ) To COM port ( In ) 2 Received Data ( RXD ) From COM p...

Connectors, Cables, and Pin Assignments C-3 9664-A2-GB20-00 March 2000 LAN Adapter Converter and Cable The following shows the pin assignments for the: H DB25 plug-to-modular jack converter between the COM port and the8-conductor LAN Adapter cable (Feature No. 3100-F1-920) H Custom 8-conductor cable...

Connectors, Cables, and Pin Assignments C-4 9664-A2-GB20-00 March 2000 Standard EIA-232 Crossover Cable A standard EIA-232 crossover cable can be used to connect the COM port to anexternal modem. This is an EIA-232 plug-to EIA-232 plug (DB25-to-DB25) cable.The external modem must be configured so it...

Connectors, Cables, and Pin Assignments C-5 9664-A2-GB20-00 March 2000 " Procedure To configure an external modem: 1. Disconnect the asynchronous terminal from the standard cable. See page C-4 for an illustration of the COM Port connection. 2. Reconnect the crossover cable to the external modem....

Connectors, Cables, and Pin Assignments C-6 9664-A2-GB20-00 March 2000 Network Connector The network connection is through the ISDN BRI leased-line interface/connector,which is an 8-position unkeyed modular jack. The following table shows the pinassignments for the BRI network port and the purpose o...

Connectors, Cables, and Pin Assignments C-7 9664-A2-GB20-00 March 2000 User Data Port Connector The following table provides the pin assignments for the EIA-530A connector toa DTE. Signal CircuitMnemonic ITU/CCITT # Direction 25-PinPin # Shield — — — 1 Transmit Data ( TXD ) BA 103 To DCE 2 (A)14 (B)...

D-1 9664-A2-GB20-00 March 2000 Technical Specifications D Table D-1. FrameSaver SLV 9664 Unit Technical Specifications (1 of 2) Specification Criteria Approvals EMC (Class A) Network CE Safety CISPR22, VCCI CTR 3 73/23/EEC, 89/336/EEC, 91/263/EEC EN 60950 Physical Environment Operating temperature S...

Technical Specifications D-2 9664-A2-GB20-00 March 2000 Table D-1. FrameSaver SLV 9664 Unit Technical Specifications (2 of 2) Specification Criteria COM Port Data rates DB25 connector 9.6, 14.4, 19.2, 28.8, 38.4, 57.6, and 115.2 kbps Network Interface Service supported Data rates 8-position unkeyed ...

E-1 9664-A2-GB20-00 March 2000 Equipment List E Equipment See page E-2 for cables you can order. Description Model / FeatureNumber FrameSaver SLV Unit FrameSaver SLV 9664 unit for up to 16 PVCsIncludes Standalone Housing, Universal 100 – 240 VacPower Supply, Power Cord, Network (NT1) Cable, andInsta...

Equipment List E-2 9664-A2-GB20-00 March 2000 Cables This table lists cables you can order. Description Part Number Feature Number Leased Line ISDN BRI Cable, 8-position unkeyed modular plug at each end (20 feet/6.1 meters) 035-0360-2031 — V.35 DTE Adapter, EIA-530A-to-V.35 002-0095-0131 3100-F1-570...

IN-1 9664-A2-GB20-00 March 2000 Index Numbers 55 hexadecimal, test pattern, 6-16 A aborting tests, 6-13 Access Dial-In, 3-53 Name, 3-39 Type, 3-43 Access Level, 4-10, 4-11 assigning, 4-9 Port, 3-50 security, 2-1 Session, 3-41 adding, SLV units to network, 9-3 Alarm, 6-7 (Fail), 5-4 adding manually, ...