Page 3 - CE Marking
Hotwire 6210, 6211, and 6381 User’s Guide Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. Slots and openings in the cabinet are provided for ventilation. To ensure reliable operation of the product and to prote...
Page 4 - FCC Part 15 Declaration; Reorient or relocate the receiving antenna.; Notice to Users of the United States Telephone Network
Hotwire 6210, 6211, and 6381 User’s Guide FCC Part 15 Declaration An FCC Declaration of Conformity may be downloaded from the Paradyne World Wide Web site at www.paradyne.com. Select Support -> Technical Manuals -> Declarations of Conformity. This device complies with Part 15 of the FCC Rules....
Page 5 - Supplier’s Declaration of Conformity
Hotwire 6210, 6211, and 6381 User’s Guide The user may make no repairs to the equipment. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If the site has specially wired ala...
Page 7 - Table of Contents
Hotwire 6210, 6211, and 6381 User’s Guide Table of Contents 1 Introduction ................................................... 8 1.1 Models ..................................................................................................................................8 1.2 Features & System Re...
Page 8 - Introduction; Congratulations on becoming the owner of a Paradyne modem.; Models; Definition; ADSL; ReachDSL; Features & System Requirements
Hotwire 6210, 6211, and 6381 User’s Guide 1 Introduction Congratulations on becoming the owner of a Paradyne modem. 1.1 Models This manual describes three models: Model 6210 – is set in the factory to run in bridge mode. It does not have any router functions. It supports ADSL. Model 6211 – is set in...
Page 9 - Your Modem at a Glance; POWER
Hotwire 6210, 6211, and 6381 User’s Guide • Downloadable flash software upgrades • Support for up to 8 Permanent Virtual Circuits (PVCs) • Support for up to 2 PPPoE sessions System Requirements In order to use your modem for Internet access, you must have the following: • ADSL service subscription f...
Page 10 - Status LED; Packing List
Hotwire 6210, 6211, and 6381 User’s Guide 2.2 LED description (Front panel) Power LED: On indicates that the power is supplied to the modem. Status LED : The Status LED serves two purposes. If the LED is continuously lit, the DSL interface is successfully connected to a device through the LINE port....
Page 11 - Getting Started; Part 1 provides instructions to set up the hardware.; Connecting the Hardware; Shut down your PC before connecting the modem.
Hotwire 6210, 6211, and 6381 User’s Guide 3 Getting Started This chapter provides basic instructions for connecting the modem to a computer or a LAN and to the Internet using DSL. • Part 1 provides instructions to set up the hardware. • Part 2 describes how to configure Internet properties on your c...
Page 12 - Cable Connections; Step 1. Connect the LINE Port; Using the USB Port; Step 4. Attach the Power Adapter; Turn on Your PC; Turn on your PC any other LAN devices, such as hubs or switches.
Hotwire 6210, 6211, and 6381 User’s Guide 3.1.1 Cable Connections Step 1. Connect the LINE Port Connect the supplied modular phone cable to the LINE port, and connect the other end of the cable to your phone jack. Step 2. Connect the PHONE Port If you would like to use a phone in the vicinity of the...
Page 13 - Configuring Your PC; Windows® USB Driver Installation; Install from a list or specific location
Hotwire 6210, 6211, and 6381 User’s Guide 3.2 Configuring Your PC Before you start to access the modem via Ethernet, you must configure your PC’s TCP/IP address to be 192.168.1. x , where x is any number between 3 and 254. The subnet mask must be 255.255.255.0 . Your modem’s default IP address is 19...
Page 14 - Figure 3.2. New Hardware Installation Options; Continue Anyway; Figure 3.4. Hardware Installation Confirmation
Hotwire 6210, 6211, and 6381 User’s Guide Figure 3.2. New Hardware Installation Options Figure 3.3. Browse for Folder C. The Wizard will ask you to confirm the hardware installation. Choose Continue Anyway . Windows will then install the supplied USB driver on your PC (Figure 3.4 and Figure 3.5). Fi...
Page 16 - Use the
Hotwire 6210, 6211, and 6381 User’s Guide 4. Ensure that the check box to the left of the item labeled Internet Protocol (TCP/IP) is checked, and click on . Figure 3.7. Network Connections in Windows XP Figure 3.8. Local Area Connection Properties in Windows XP 5. In the Internet Protocol (TCP/IP) P...
Page 20 - Assigning IP to your PC automatically by DHCP; Obtain an IP address automatically; instead of; Use the following IP address; in the above procedures.; Chapter 4: Using the Web Interface
Hotwire 6210, 6211, and 6381 User’s Guide 3.2.7 Assigning IP to your PC automatically by DHCP To use the CPE’s DHCP feature (only available on Models 6211 and 6381), click in the radio button labeled Obtain an IP address automatically instead of Use the following IP address in the above procedures. ...
Page 21 - Using the Web Interface; The 6211 modem is shipped as a router.; Log Into Your Modem; ) into the Location field of your browser and press the; Enter; The default user name is; Admin
Hotwire 6210, 6211, and 6381 User’s Guide 4 Using the Web Interface This section will guide you through your modem’s configuration, and other uses of the web interface. • The 6210 modem is a bridge. Not all screens shown in this section are available on the 6210. • The 6211 modem is shipped as a rou...
Page 22 - Home screen
Hotwire 6210, 6211, and 6381 User’s Guide 4.2 Home screen The first screen (Figure 4-2) that appears after the log in screen is the Home screen. From this screen you can configure the LAN and WAN connections, configure the modem’s security, routing, and filtering, access debugging tools, obtain the ...
Page 23 - Setup; Wide Area Network connection; Tools; top of the page) and select; System Commands
Hotwire 6210, 6211, and 6381 User’s Guide 4.3 Setup To set up your modem with a basic configuration, from the Home page, select Setup. Figure 4-3 illustrates the Setup page. The page is broken into two subsections: the WAN configuration and the LAN configuration. Before configuring the router, there...
Page 24 - Configuring the WAN; PPPoA; New Connection
Hotwire 6210, 6211, and 6381 User’s Guide 4.4 Configuring the WAN Before the modem will pass any data between the LAN interface and the WAN interface, the WAN side of the modem must be configured. Depending upon your ISP, you will need some or all of the information outlined below before you can pro...
Page 25 - the System Commands page, click on; Save All; To configure the modem for PPPoA:; Username –
Hotwire 6210, 6211, and 6381 User’s Guide 6. Select the quality of service (QOS). Leave the default value if you are unsure or the ISP did not provide this information. Figure 4-4. Bridged Connection Setup To complete the connection you must now click the Apply button. The Apply button will temporar...
Page 26 - To configure the CPE for PPPoE
Hotwire 6210, 6211, and 6381 User’s Guide On Demand – Enables on-demand mode. The connection will disconnect if no activity is detected after the specified idle timeout value. • • • • • Idle Timeout – Specifies that PPPoA connection should disconnect if the link has no activity detected for the spec...
Page 28 - To configure the modem for a DHCP connection:
Hotwire 6210, 6211, and 6381 User’s Guide 4.4.1.4 DHCP Connection Setup Dynamic Host Configuration Protocol (DHCP) allows the modem to automatically obtain the IP address from the server. This option is commonly used in situations where IP is dynamically assigned and is not known prior to assignment...
Page 29 - To configure the modem for a Static connection:
Hotwire 6210, 6211, and 6381 User’s Guide 4.4.1.5 Static Connection Setup A static connection is used whenever a known static IP is assigned. The accompanying information such as the subnet mask and the default gateway should also be specified. Up to three Domain Name Server (DNS) addresses can also...
Page 30 - Modify an Existing Connection; To modify an existing connection:; Modem Setup; To configure the DSL modulation type:; Configuring the LAN; must; Enable/Disable DHCP; To enable or disable DHCP:
Hotwire 6210, 6211, and 6381 User’s Guide 4.4.2 Modify an Existing Connection To modify an existing connection: 1. From the Home screen, click on Setup 2. Click on the connection you want to modify. The connections are listed as Connection 1 through Connection 8. If you delete a connection, to make ...
Page 31 - Figure 4-11. Example of a DHCP Relay Configuration; the page) and select
Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-10. DHCP Server Configuration In addition to the DHCP server feature, the modem supports the DHCP relay function. When the modem is configured as DHCP server, it assigns the IP addresses to the LAN clients. When the modem is configured as DHCP relay...
Page 32 - Changing the Modem’s IP address; To can change the modem’s IP address:; Firewall/NAT Services; To enable or disable Firewall and NAT:
Hotwire 6210, 6211, and 6381 User’s Guide 4.5.2 Changing the Modem’s IP address To can change the modem’s IP address: 1. From the Home screen, click Setup. 2. Under LAN Setup, select Management. This will bring up the screen shown in Figure 4-12. 4.5.2.1 Static IP address assignment Your modem’s def...
Page 33 - Advanced; UpnP
Hotwire 6210, 6211, and 6381 User’s Guide The Apply button will temporarily save this setting. To make the change permanent, click on Tools (at the top of the page) and select System Commands . At the System Commands page, click on Save All . 4.6 Advanced The CPE supports a host of advanced features...
Page 34 - Port Forwarding; description for your application.; Access Control; To enable any of the Access Control features:
Hotwire 6210, 6211, and 6381 User’s Guide 4.6.2 Port Forwarding Using the Port Forwarding page you can provide local services (such as web hosting) for people on the Internet. When users send this type of request to your network via the Internet, the router will forward those requests to the appropr...
Page 35 - LAN clients; To add a LAN client:; Bridge Filters; To enable Bridge Filters:
Hotwire 6210, 6211, and 6381 User’s Guide 2. Under Advanced, select Access Control. The Access Control screen appears. All Access Control rules have precedence over rules that were added via the port-forwarding page. The Apply button will temporarily save these settings. To make the change permanent...
Page 36 - Multicast/IGMP Snooping
Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-15. Bridge Filters Note: The bridge filter table contains three hidden rules. These rules are entered automatically by the system to ensure that you don’t lock yourself out of the system. The first rule allows all ARP frames through the system. The ...
Page 38 - Static Routing; To enable Static Routing:
Hotwire 6210, 6211, and 6381 User’s Guide 4.6.7 Static Routing If the modem is connected to more than one network, you may need to set up a static route between the networks. A static route is a predefined pathway that network information must travel to reach a specific host or network. You can use ...
Page 39 - Dynamic Routing; To enable Dynamic Routing:; Your modem supports a host of customization and debugging tools.
Hotwire 6210, 6211, and 6381 User’s Guide 4.6.8 Dynamic Routing Dynamic Routing allows the CPE to automatically adjust to physical changes in the network. The CPE, using the RIP protocol, determines the network packets’ route based on the fewest number of hops between the source and the destination....
Page 41 - Update Gateway; To upgrade the firmware:; Ping Test; To run a ping test:
Hotwire 6210, 6211, and 6381 User’s Guide 4.7.4 Update Gateway You can remotely upgrade the modem’s firmware from the web interface. The firmware consists of two images: the kernel (operating system) and the file system. To upgrade the firmware: 1. From the Home screen, under the Tools title, click ...
Page 42 - Modem Test; Status; Network Statistics; Select to view the Status of different connections.; DHCP Clients; Select to view the list of DHCP clients.; Modem Status
Hotwire 6210, 6211, and 6381 User’s Guide Figure 4-21. Ping Test 4.7.6 Modem Test The Modem Test is used to check whether your Modem is properly connected to the WAN Network. This test may take a few seconds to complete. To perform the test, select your connection from the list and press the Test bu...
Page 43 - Product Information; You can display the modem’s driver and run-time information.; System Log
Hotwire 6210, 6211, and 6381 User’s Guide 4.8.5 Product Information You can display the modem’s driver and run-time information. To view product information: From the Home screen, under the Status title, click on Product Information. Figure 4-22 illustrates the typical product information. Figure 4-...
Page 44 - Troubleshooting; The modem is not functional; the quick start guide for more details.; I can’t connect to the modem.; on; The LEDs blink in a sequential pattern.; Common Problems and Solutions
Hotwire 6210, 6211, and 6381 User’s Guide 5 Troubleshooting Below is a list of commonly asked questions. Before calling technical support, please look through these issues to see if they help solve your problem. 5.1 The modem is not functional 1. Check to see that the power LED is green and than the...
Page 45 - The DSL Link LED is always off
Hotwire 6210, 6211, and 6381 User’s Guide 5.5 The DSL Link LED is always off 1. Make sure you have DSL service. You should receive notification from your ISP that DSL service is installed. You can usually tell if the service is installed by listening to the phone line: you will hear some high-pitche...
Page 46 - Terminology
Hotwire 6210, 6211, and 6381 User’s Guide 46 April 2004 6210-A2-GB21-00 6 Terminology What is a firewall? A firewall is protection between the Internet and your local network. It acts as the firewall in your car does, protecting the interior of the car from the engine. Your car's firewall has very s...