Page 3 - Contents; Chapter 1: Introducing TELKOM Ventus Mobile 7
Contents Ventus MobileVentus Freedom 5.0.............................................. 1 User Guide for Windows Mobile Pocket PC........1 Preface................................................................... 5 Audience................................................................................
Page 5 - Preface
Preface Welcome to TELKOM Ventus Mobile, which offers a full range of mobile office applications to help you keep up with your important emails, calendar and contacts. Ventus Mobile uses True Push technology, so there is no need for synchronization and no delays in getting the latest information. TE...
Page 6 - Documentation Feedback
Audience This guide is intended for enterprise users accessing corporate applications and data using TELKOM Ventus Mobile and a mobile device. It assumes that you have a mobile device with wireless access and that you are familiar with using this device. Related Documentation The TELKOM document set...
Page 7 - Network Connections
Chapter 1: Introducing TELKOM Ventus Mobile Installation Package TELKOM Ventus Mobile for mobile Pocket PC devices running Windows Mobile operating system is delivered as a standard Windows Mobile installation file. You can recognize the file by the .CAB extension. The name of the installation file ...
Page 9 - Chapter 2: Installation and Activation
Chapter 2: Installation and Activation This chapter describes how to install the TELKOM Ventus Mobile application to your mobile device. Note that only one device can be used for each email account. When you wish to change to a new device, the old device should be uninstalled first. Please follow th...
Page 15 - Chapter 3: Settings and Tools
Chapter 3: Settings and Tools The TELKOM Ventus Mobile application has been designed to perform all basic configurations itself during the installation and client activation. This chapter describes in detail what kinds of settings and tools you can use to help you utilize the services efficiently an...
Page 16 - Settings
Settings There are a number of settings you can edit or view by selecting Settings… from the Tools menu. Connection Settings On the first tab you find the Connection settings: Figure 13. Connection Settings Connection mode : this setting allows you to select whether the application should be Always ...
Page 20 - Starting the Ventus Mobile Application; Using the TELKOM Ventus Mobile Services
Chapter 4: Using TELKOM Ventus Mobile TELKOM Ventus Mobile offers a full range of mobile office applications to help you keep up with your important emails, calendar and contacts. This chapter describes how to use TELKOM Ventus Mobile. Starting the Ventus Mobile Application Ventus Mobile starts auto...
Page 21 - Managing Your Emails; Reading Emails and Attachments
Managing Your Emails New emails arrive automatically when TELKOM Ventus Mobile is running and there is a packet data connection. Ventus Mobile starts up automatically and is running as long as you do not set it to ‘Paused’ state. If the network connection is lost, Ventus Mobile reconnects automatica...
Page 24 - Managing Calendar Appointments
-button. You can add attachments by selecting Tools >Add Attachment from the menu at the bottom of the screen. Enter your text in the Subject and Body fields and press the Send-button to send your email. Figure 22. New Email Managing Calendar Appointments With the TELKOM Ventus Mobile calendar ac...
Page 27 - Chapter 6: Upgrading Ventus Mobile
Chapter 6: Upgrading Ventus Mobile Upgrading your TELKOM Ventus Mobile 5.0 can be done on top of a Smartner Duality 4.0. If you have an older version, upgrading requires you to first uninstall the old client, and then installing the new one. The reinstallation process is similar to the initial insta...
Page 29 - Chapter 8: Troubleshooting and FAQ; Troubleshooting
Chapter 8: Troubleshooting and FAQ This chapter presents steps to perform on your mobile device if you want to check that it is working correctly and to locate possible errors and frequently asked questions (FAQ). Troubleshooting It is highly recommended that you perform these tests before you conta...
Page 30 - Frequently Asked Questions
6. If you still experience problems, contact your IT administrator for additional support. Please add the log files to your support request. - To locate the log files, open Programs>File Explorer and browse to the My Device>TELKOM Ventus Mobile folder. The log files are named EXMController.txt...
Page 31 - Chapter 9: Additional Support; Additional support
Chapter 9: Additional Support Additional support For additional support on using the TELKOM Ventus Mobile service: • contact your IT administrator • contact your company’s PC HelpDesk For additional help on your phone’s mobile connectivity, please contact your phone manufacturer or your mobile opera...