Moxa UC-7420/7410 - Manuals

UC-7420/7410 User’s Manual Introduction 1-2 Overview UC-7420/7410 RISC-based Communication Platforms are ideal for embedded applications. UC-7420/7410 has eight RS-232/422/485 serial ports, dual 10/100 Mbps Ethernet ports, a PCMCIA interface for wireless LAN communication, and CompactFlash and USB p...

UC-7420/7410 User’s Manual Introduction 1-3 y PCMCIA/CompactFlash expansion (UC-7420 only) y USB Host for mass storage device (UC-7420 only) y LCM display and Keypad for HMI y Linux-ready communication platform y DIN-Rail or wall mounting installation y Robust fanless design Product Hardware Specifi...

UC-7420/7410 User’s Manual Introduction 1-4 Hardware Introduction Appearance and Dimensions Appearance UC-7410/7420 Rear View DC 12-48V USB LAN1 LAN2 Console V+ V- PCMCIA CF 12-48 VDC Power Input CF x 1 PCMCIA x 1 10/100 Mbps Ethernet x 2 USB 2.0 Host x 2, A Type Connector USB 1.1 Client x 1, miniB ...

UC-7420/7410 User’s Manual Introduction 1-6 Hardware Block Diagram The following block diagram shows the layout of UC-7420’s internal components (the layout for UC-7410 is slightly different). USB Host USB controller PCI to cardbus Bridge Moxa UART ASIC PCI Bus USB Client PCMCIA & CompactFlash C...

UC-7420/7410 User’s Manual Introduction 1-7 Reset-type Buttons UC-7420/7410 has two reset-type buttons. The button labeled Reset has the same effect as unplugging the power and then plugging the power back in. The button labeled Reset to default returns UC-7420/7410 to the factory default parameter ...

UC-7420/7410 User’s Manual Introduction 1-8 Placement Options Wall or Cabinet The two metal brackets that come standard with UC-7420/7410 are used to attach UC-7420/7410 to a wall, or the inside of a cabinet. Use two screws per bracket first to attach the brackets to the bottom of the UC-7420/7410 (...

UC-7420/7410 User’s Manual Introduction 1-9 DIN-Rail Mounting The aluminum DIN-Rail attachment plate is included in the package. If you need to reattach the DIN-Rail attachment plate to UC-7420/7410, make sure the stiff metal spring is situated towards the top, as shown in the figures below. 1. Inse...

UC-7420/7410 User’s Manual Introduction 1-10 y You can use the type of signal transmitted through a wire to determine which wires should be kept separate. The rule of thumb is that wiring that shares similar electrical characteristics can be bundled together. y Keep input wiring and output wiring se...

UC-7420/7410 User’s Manual Introduction 1-11 Connecting to a Serial Device Use properly wired serial cables to connect UC-7420/7410 to serial devices. UC-7420/7410’s serial ports (P1 to P8) use 8-pin RJ45 connectors. The ports can be configured by software for RS-232, RS-422, or 2-wire RS-485. The p...

UC-7420/7410 User’s Manual Introduction 1-12 Software Introduction Software Architecture The Linux operating system that is pre-installed in UC-7420/7410 follows the standard Linux architecture, making it easy to port programs that follow the POSIX standard to UC-7420/7410. Porting is done with the ...

UC-7420/7410 User’s Manual Introduction 1-13 services and daemons. During this time, the kernel will start searching for system configuration parameters via rc or inittab. Normally, the kernel uses the User Root File System to boot up the system. The Mini Root File System is protected, and cannot be...

UC-7420/7410 User’s Manual Introduction 1-14 OS shell command bash Busybox Linux normal command utility collection Utilities tinylogin login and user manager utility telnet telnet client program ftp FTP client program smtpclient email utility scp Secure file transfer Client Program Daemons pppd dial...

UC-7420/7410 User’s Manual Introduction 1-15 Protocol stacks and utilities Arp (utility) N/A Yes Yes iptable N/A N/A Yes Open VPN N/A N/A Yes WatchDog API N/A N/A Yes Crontable N/A N/A Yes upfirm N/A N/A Yes backupuf N/A N/A Yes backupfs, bf Yes Yes N/A minicom Yes Yes Replace by tip Directory Chang...

2 2 Chapter 2 Getting Started In this chapter, we explain how to connect UC-7420/7410, turn on the power, and then get started using the programming and other functions. The following topics are covered in this chapter: ‰ Powering on UC-7420/7410 ‰ Connecting UC-7420/7410 to a PC ¾ Serial Console ¾ ...

UC-7420/7410 User’s Manual Getting Started 2-2 Powering on UC-7420/7410 Connect the SG wire to the Shielded Contact located in the upper left corner of the UC-7420/7410, and then power on UC-7420/7410 by connecting it to the power adaptor. It takes about 30 to 60 seconds for the system to boot up. O...

UC-7420/7410 User’s Manual Getting Started 2-3 Telnet Console If you know at least one of the two IP addresses and netmasks, then you can use Telnet to connect to UC-7420/7410’s console utility. The default IP address and Netmask for each of the two ports are given below: Default IP Address Netmask ...

UC-7420/7410 User’s Manual Getting Started 2-4 ATTENTION Serial Console Reminder Remember to choose VT100 as the terminal type. Use cable CBL-RJ45F9-150, which comes with UC-7420/7410, to connect to the serial console port. Telnet Reminder When connecting to UC-7420/7410 over a LAN, you must configu...

UC-7420/7410 User’s Manual Getting Started 2-5 Linux Users From a Linux machine, use the “ssh” command to access UC-7420/7410’s Console utility via SSH. #ssh 192.168.3.127 Select yes to complete the connection. [root@bee_notebook root]# ssh 192.168.3.127 The authenticity of host ‘192.168.3.127 (192....

UC-7420/7410 User’s Manual Getting Started 2-6 Dynamic IP addresses: By default, UC-7420/7410 is configured for “static” IP addresses. To configure one or both LAN ports to request an IP address dynamically, replace static with dhcp and then delete the address, network, netmask, and broadcast lines....

UC-7420/7410 User’s Manual Getting Started 2-7 NOTE After changing the IP settings, use the networking restart command to activate the new IP address. However, the LCM display will still show the old IP address. To update the LCM display, you will need to reboot the UC-7420/7410. Modifying Network S...

UC-7420/7410 User’s Manual Getting Started 2-8 3. Configure the Wireless LAN card’s default SSID setting profile. (Default SSID is “any”) #vi /etc/wlan/wlan.conf // Consult your network administrator for SSID required in your wireless network. For example, SSID_waln0=”any”, Enable_wlan0=y // 4. Dupl...

UC-7420/7410 User’s Manual Getting Started 2-10 3. Additional WLAN parameters are contained in the file RT2500STA.dat . To open the file, navigate to the RT2500STA folder and invoke vi, or type the following command #vi /etc/Wireless/RT2500STA/RT2500STA.dat to edit the file with vi editor. Setting o...

UC-7420/7410 User’s Manual Getting Started 2-13 Test Program — Developing Hello.c In this section, we use the standard “Hello” programming example to illustrate how to develop a program for UC-7420/7410. In general, program development involves the following seven steps. Step 1: Connect UC-7420/7410...

UC-7420/7410 User’s Manual Getting Started 2-14 If there isn’t enough “Available” space for your application, you will need to delete some existing files. To do this, connect your PC to the UC-7420/7410 with the console cable, and then use the console utility to delete the files from UC-7420/7410’s ...

UC-7420/7410 User’s Manual Getting Started 2-15 Uploading “Hello” to UC-7420/7410 and Running the Program Use the following command to upload hello-release to the UC-7420/7410 via FTP. 1. From the PC, type: #ftp 192.168.3.127 2. Use bin command to set the transfer mode to Binary mode, and the put co...

UC-7420/7410 User’s Manual Getting Started 2-17 Uploading tcps2-release and Running the Program Use the following commands to use FTP to upload tcps2-release to the UC-7420/7410. 1. From the PC, type: #ftp 192.168.3.127 2. Next, use the bin command to set the transfer mode to Binary , and the put co...

UC-7420/7410 User’s Manual Getting Started 2-18 4. The program should start running in the background. Use either the #jobs or #ps –ef command to check if the tcps2 program is actually running in the background. #jobs // use this command to check if the program is running 192.168.3.127 – PuTTY root@...

UC-7420/7410 User’s Manual Getting Started 2-19 158 root 1532 S /sbin/getty 115200 ttyS1 162 root 3652 S /usr/sbin/sshd 163 root 2208 S -bash 169 root 2192 S ftpd: 192.168.3.110: root: IDLE 187 root 1264 S ./tcps2-release 188 root 1592 S ps -ef root@Moxa:~# NOTE Use the kill -9 command for PID 187 t...

3 3 Chapter 3 Managing Embedded Linux This chapter includes information about version control, deployment, updates, and peripherals. The information in this chapter will be particularly useful when you need to run the same application on several UC-7420/7410 units. The following topics are covered i...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-2 System Version Information To determine the hardware capability of your UC-7420/7410, and what kind of software functions are supported, check the version numbers of your UC-7420/7410’s hardware, kernel, and user file system. Contact Moxa to det...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-3 Since different Flash disks have different sizes, it’s a good idea to check the size of your Flash disk before upgrading the firmware, or before using the disk to store your application and data files. Use the #df –h command to list the size of ...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-4 226 Transfer complete. ftp> get UC7420-1.5.frm local: UC7420-1.5.frm remote: UC7420-1.5.frm 200 Port command successful. 150 Opening data connection for UC7420-1.5.frm 226 Transfer complete. 13167772 bytes received in 2.17 secs (5925.8 kB/s) ...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-5 Backing Up the User File System 1. Create a backup file. The specific commands used to back up the user file system depend on whether the firmware version is earlier or later than version V1.5. Firmware versions earlier than V1.5 (not including ...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-6 Back up the user file system to a PC (refer to the previous subsection, “Backing Up the User File System,” for instructions), and then type the following commands to copy the backup to additional UC-7420/7410 units. #upramdisk #cd /mnt/ramdisk #...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-7 192.168.3.127 – PuTTY root@Moxa:~# cd /etc root@Moxa:/etc# ps -ef PID Uid VmSize Stat Command 1 root 1296 S init 2 root S [keventd] 3 root S [ksoftirqd_CPU0] 4 root S [kswapd] 5 root S [bdflush] 6 root S [kupdated] 7 root S [mtdblockd] 8 root S ...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-8 192.168.3.127 – PuTTY root@Moxa:~# ps -ef PID Uid VmSize Stat Command 1 root 1296 S init 2 root S [keventd] 3 root S [ksoftirqd_CPU0] 4 root S [kswapd] 5 root S [bdflush] 6 root S [kupdated] 7 root S [mtdblockd] 8 root S [khubd] 10 root S [jffs2...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-9 SxxRUNFILE stands for S: start the run file while linux boots up. xx: a number between 00-99. The smaller number has a higher priority. RUNFILE: the file name. 192.168.3.127 – PuTTY root@Moxa:/ect/rc.d/rc3.d# ls S19nfs-common S25nfs-user-server ...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-10 192.168.3.127 – PuTTY root@Moxa:~# date Fri Jun 23 23:30:31 CST 2000 root@Moxa:~# hwclock Fri Jun 23 23:30:35 2000 -0.557748 seconds root@Moxa:~# date 120910002004 Thu Dec 9 10:00:00 CST 2004 root@Moxa:~# hwclock –w root@Moxa:~# date ; hwclock ...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-11 Save the shell script using any file name. E.g., fixtime How to run the shell script automatically when the kernel boots up Copy the example shell script fixtime to directory /etc/init.d , and then use chmod 755 fixtime to change the shell scri...

UC-7420/7410 User’s Manual Managing Embedded Linux 3-12 Connecting Peripherals USB Mass Storage This function is only available for firmware version V1.5 (and later versions). The UC-7420/7410 supports PNP (plug-n-play), and hot pluggability for connecting USB mass storage devices. UC-7420/7410 has ...

4 4 Chapter 4 Managing Communications In this chapter, we explain how to configure UC-7420/7410’s various communication functions. The following topics are covered in this chapter: ‰ Telnet / FTP ‰ DNS ‰ Web Service — Apache ¾ Saving a Web Page to the CF Card ‰ IPTABLES ‰ NAT ¾ Enabling NAT Bootup ‰...

UC-7420/7410 User’s Manual Managing Communication 4-2 Telnet / FTP In addition to supporting Telnet client/server and FTP client/server, the UC-7420/7410 system also supports SSH and sftp client/server. To enable or disable the Telnet/ftp server, you first need to edit the file /etc/inetd.conf . Ena...

UC-7420/7410 User’s Manual Managing Communication 4-3 /usr/www/cgi-bin/ Before you modify the homepage, use a browser (such as Microsoft Internet Explore or Mozilla Firefox) from your PC to test if the Apache Web Server is working. Type the LAN1 IP address in the browser’s address box to open the ho...

UC-7420/7410 User’s Manual Managing Communication 4-5 Step 2: Use the following commands to configure the Apache web server’s DocumentRoot: #cd /etc/apache #vi httpd.conf …… DocumentRoot “/mnt/hda” //Change the document root directory //to your CF card. …… 192.168.3.127 – PuTTY ServerRoot “/etc/apac...

UC-7420/7410 User’s Manual Managing Communication 4-6 IPTABLES IPTABLES is an administrative tool for setting up, maintaining, and inspecting the Linux kernel’s IP packet filter rule tables. Several different tables are defined, with each table containing built-in chains and user-defined chains. Eac...

UC-7420/7410 User’s Manual Managing Communication 4-8 The basic syntax to enable and load an IPTABLES module is as follows: #lsmod #modprobe ip_tables #modprobe iptable_filter Use lsmod to check if the ip_tables module has already been loaded in the UC-7420/7410. Use modprobe to insert and enable th...

UC-7420/7410 User’s Manual Managing Communication 4-9 OUTPUT: For locally-generated packets. FORWARD: For packets routed out through the UC-7420/7410. PREROUTING: To alter packets as soon as they come in. POSTROUTING: To alter packets as they are about to be sent out. Examples: #iptables –P INPUT DR...

UC-7420/7410 User’s Manual Managing Communication 4-10 NAT NAT (Network Address Translation) protocol translates IP addresses used on one network different IP addresses used on another network. One network is designated the inside network and the other is the outside network. Typically, UC-7420/7410...

UC-7420/7410 User’s Manual Managing Communication 4-11 # Step 1. Insert modules. # Here 2> /dev/null means the standard error messages will be dump to null device. modprobe ip_tables 2> /dev/null modprobe ip_nat_ftp 2> /dev/null modprobe ip_nat_irc 2> /dev/null modprobe ip_conntrack 2>...

UC-7420/7410 User’s Manual Managing Communication 4-12 The pppd options are described below: connect ‘chat etc...’ This option gives the command to contact the PPP server. The ‘chat’ program is used to dial a remote computer. The entire command is enclosed in single quotes because pppd expects a one...

UC-7420/7410 User’s Manual Managing Communication 4-13 How to check the connection Once you’ve set up a PPP connection, there are some steps you can take to test the connection. First, type: /sbin/ifconfig (The folder ifconfig may be located elsewhere, depending on your distribution.) You should be ...

UC-7420/7410 User’s Manual Managing Communication 4-14 Setting up a Machine for Incoming PPP Connections This first example applies to using a modem, and requiring authorization with a username and password. pppd/dev/ttyM0 115200 crtscts modem 192.168.16.1:192.168.16.2 login auth You should also add...

UC-7420/7410 User’s Manual Managing Communication 4-15 no_root_squash If no_root_squash is selected, then the root on the client machine will have the same level of access to files on the system as the root on the server. This can have serious security implications, although it may be necessary if y...

UC-7420/7410 User’s Manual Managing Communication 4-16 Steps 2 & 3: #mkdir –p /home/nfs/public #mount –t nfs NFS_Server(IP):/directory /mount/point Example : #mount –t nfs 192.168.3.100/home/public /home/nfs/public Mail smtpclient is a minimal SMTP client that takes an email message body and pas...

UC-7420/7410 User’s Manual Managing Communication 4-17 20: system.9.1.3.4 (octet string) The MIB module for managing IP and ICMP implementations 21: system.9.1.3.5 (octet string) The MIB module for managing UDP implementations 22: system.9.1.3.6 (octet string) View-based Access Control Model for SNM...

UC-7420/7410 User’s Manual Managing Communication 4-18 Setup 1: Ethernet Bridging for Private Networks on Different Subnets 1. Set up four machines, as shown in the following diagram. OpenVPN A OpenVPN B Host A eth0: 192.168.2.171 Host B eth0: 192.168.4.172 ixp0: 192.168.8.174 eth1: 192.168.2.173 lo...

UC-7420/7410 User’s Manual Managing Communication 4-20 # connect tap device to the bridge brctl addif br0 tap${i} # null ip address of tap device ifconfig tap${i} 0.0.0.0 promisc up i=`expr $i + 1` if [ $i -ge $maxtap ]; then break fi done # null ip address of internal interface ifconfig $iface 0.0....

UC-7420/7410 User’s Manual Managing Communication 4-21 4. Create a configuration file named A-tap0-br.conf and an executable script file named A-tap0-br.sh on OpenVPN A. # point to the peer remote 192.168.8.174 dev tap0 secret /etc/openvpn/secrouter.key cipher DES-EDE3-CBC auth MD5 tun-mtu 1500 tun-...

UC-7420/7410 User’s Manual Managing Communication 4-22 virtual device, it sends the traffic to its peer. 7. To create an indirect connection to Host B from Host A, you need to add the following routing item: route add –net 192.168.4.0 netmask 255.255.255.0 dev eth0 To create an indirect connection t...

UC-7420/7410 User’s Manual Managing Communication 4-24 Note that the parameter “ifconfig” defines the first argument as the local internal interface and the second argument as the internal interface at the remote peer. Note that $5 is the argument that the OpenVPN program passes to the script file. ...

5 5 Chapter 5 Programmer’s Guide This chapter includes important information for programmers. This following functions are covered in this chapter: ‰ Flash Memory Map ‰ Linux Tool Chain Introduction ‰ Debug with GDB ‰ Device API ‰ RTC (Real Time Clock) ‰ Buzzer ‰ WDT (Watch Dog Timer) ‰ UART ‰ LCM ‰...

UC-7420/7410 User’s Manual Programmer’s Guide 5-2 Flash Memory Map Partition sizes are hard coded into the kernel binary. To change the partition sizes, you will need to rebuild the kernel. The flash memory map is shown in the following table. Address Size Contents 0x00000000 – 0x0005FFFF 384 KB Boo...

UC-7420/7410 User’s Manual Programmer’s Guide 5-3 Obtaining help Use the Linux man utility to obtain help on many of the utilities provided by the tool chain. For example to get help on the armv5b-linux-gcc compiler, issue the command: #man armv5b-linux-gcc Cross Compiling Applications and Libraries...

UC-7420/7410 User’s Manual Programmer’s Guide 5-4 2. Use the following command on the host to change to the directory that contains hello-debug : cd /my_work_directory/myfilesystem/testprograms 3. Enter the following command: #ddd --debugger mxscaleb-gdb hello-debug & 4. Enter the following comm...

UC-7420/7410 User’s Manual Programmer’s Guide 5-5 WDT (Watch Dog Timer) This function is only available for firmware version V1.5 (and later versions). 1. Introduction The WDT works like a watch dog function. You can enable it or disable it. When the user enables WDT but the application does not ack...

UC-7420/7410 User’s Manual Programmer’s Guide 5-7 int swtd_close(int fd) Description: Close the file handle. Input : int fd - the file handle from swtd_open() return value. Output: OK will be zero. The other has some error, to get error code from errno(). 4. Special Note When you “kill the applicati...

UC-7420/7410 User’s Manual Programmer’s Guide 5-9 UART The normal tty device node is located at /dev/ttyM0 … ttyM7 , and the modem tty device node is located at /dev/cum0 … cum7 . UC-7420/7410 supports Linux standard termios control. The Moxa UART Device API allows you to configure ttyM0 to ttyM7 as...

UC-7420/7410 User’s Manual Programmer’s Guide 5-10 Baud rate inaccuracy Divisor = 921600/Target Baud Rate. (Only Integer part) ENUM = 8 * (921600/Targer - Divisor) ( Round up or down) Inaccuracy = (Target Baud Rate – 921600/(Divisor + (ENUM/8))) * 100% E.g., To calculate 500000 bps Divisor = 1, ENUM...

UC-7420/7410 User’s Manual Programmer’s Guide 5-11 Special Note 1. UC-7420/7410’s kernel will store the “pressed key history” in a buffer. The maximum buffer size is 31 keys. If the buffer overflows, the first key of the 31 that was pressed will be dropped, without sounding the buzzer. 2. Currently,...

6 6 Chapter 6 UC Finder The UC Finder utility is used to search the LAN or intranet for Moxa Universal Communicators. UC Finder comes in handy if you forget the IP address, for troubleshooting field problems, and for testing. UC Finder works by sending a broadcast message over the LAN to search for ...

UC-7420/7410 User’s Manual UC Finder 6-2 Windows UC Finder The UC Finder utility is used to search the LAN or intranet for Moxa Universal Communicators. Installing the Software 1. Once the Setup program starts running, click on Next to proceed. 2. Click on Next when the Select Additional Tools windo...

UC-7420/7410 User’s Manual UC Finder 6-3 3. Click on Next to install program files in the default directory, or select an alternative location. 4. Click on Finish to complete the installation of UC Finder.

UC-7420/7410 User’s Manual UC Finder 6-4 Broadcast Search The Broadcast Search function is used to locate all UC-7420/7410 units that are connected to the same LAN as your Windows computer. Since the Broadcast Search function searches by MAC address and not IP address, all UC-7420/7410s connected to...

UC-7420/7410 User’s Manual UC Finder 6-5 3. When the search is complete, the same information is displayed in the UC Finder window. NOTE UC Finder is designed to determine the IP addresses of all UC units connected to the same LAN the host that is running UC Finder. To configure UC’s IP addresses or...

A A Appendix A System Commands busybox (V0.60.4): Linux normal command utility collection File manager 1. cp copy file 2. ls list file 3. ln make symbolic link file 4. mount mount and check file system 5. rm delete file 6. chmod change file owner & group & user 7. chown change file owner 8. ...

UC-7420/7410 User’s Manual System Commands A-2 Process 1. kill kill process 2. ps display now running process Other 1. dmesg dump kernel log message 2. sty to set serial port 3. zcat dump .gz file context 4. mknod make device node 5. free display system memory usage 6. date print or set the system d...

B B Appendix B Windows Tool Chain Introduction UC-7420/7410’s Windows Tool Chain is a cross development environment that simulates the Linux root file system, allowing users to develop applications on a Windows PC. The following topics are covered in this appendix. ‰ Introduction ‰ Installation Proc...

UC-7420/7410 User’s Manual Windows Tool Chain Introduction B-2 Introduction UC-7420/7410’s Windows Tool Chain is a cross development environment that simulates the Linux root file system, allowing users to develop applications in a Windows environment. Install the Windows tool chain to set up a Linu...

UC-7420/7410 User’s Manual Windows Tool Chain Introduction B-3 Installation Procedure 1. Insert the CD into your PC’s CD-ROM drive, and run \\tool-chain\windows\compiler\setup.exe to start installation. Once the Setup program starts running, click on Next to proceed. 2. Select the Root Directory . N...

UC-7420/7410 User’s Manual Windows Tool Chain Introduction B-4 3. By default, the Local Package Directory is the same as on the CD-ROM: \\tool-chain\windows\compiler . Click on Next to proceed. Note: It may take anywhere from 5 to 20 minutes to check the packages in the CD-ROM after you click on Nex...

UC-7420/7410 User’s Manual Windows Tool Chain Introduction B-5 y Base Category: List all packages that will be installed by default (along with any dependencies). If you view the Base column for the Base category, you should see every package selected for installation. y Packages: In the packages li...

UC-7420/7410 User’s Manual Windows Tool Chain Introduction B-6 6. Checkmark Create icon on Desktop to place a Moxa BASH Shell icon on your desktop, and then click on Finish . 7. Click on OK to close the Installation Complete window. Using the BASH Shell A command-line interface is used to develop ap...

UC-7420/7410 User’s Manual Windows Tool Chain Introduction B-7 -rwxr—xr-x 1 stephen_ mkpasswd 53 Jan 10 22:03 moxa.bat -rw-r--r-- 1 stephen_ mkpasswd 3262 Jan 10 22:03 moxa.ico drwxr—xr-x 2 stephen_ mkpasswd 0 Jan 10 19:48 tmp drwxr—xr-x 14 stephen_ mkpasswd 0 Jan 10 19:48 usr drwxr—xr-x 6 stephen_ ...

C C Appendix C Service Information This appendix shows you how to contact Moxa for information about this and other products, and how to report problems. The following topics are covered in this appendix: ‰ MOXA Internet Services ‰ Problem Report Form ‰ Product Return Procedure

UC-7420/7410 User’s Manual Service Information C-2 MOXA Internet Services Customer satisfaction is our number one concern, and to ensure that customers receive the full benefit of our products, Moxa Internet Services has been set up to provide technical support, driver updates, product information, ...

UC-7420/7410 User’s Manual Service Information C-3 Problem Report Form MOXA UC-7420/7410 Customer name: Company: Tel: Fax: Email: Date: 1. Moxa Product: † UC-7410-LX † UC-7420-LX 2. Serial Number: ___________ ______ Problem Description: Please describe the symptoms of the problem as clearly as possi...

UC-7420/7410 User’s Manual Service Information C-4 Product Return Procedure For product repair, exchange, or refund, the customer must:  Provide evidence of original purchase.  Obtain a Product Return Agreement (PRA) from the sales representative or dealer.  Fill out the Problem Report Form (PRF)...