Moxa EDS-726 - Manuals

EDS-726 Series User’s Manual Introduction 1-2 Overview Network planning is easy and flexible with EDS-726, which has a modular design that lets you install up to 2 Gigabit ports and 24 fast Ethernet ports in one switch. Choose from three 1-port Gigabit modules with copper or fiber optic connectors, ...

EDS-726 Series User’s Manual Introduction 1-3 y Lock port for authorized MAC address access only y Port mirroring for online debugging y Automatic warning by exception through email, relay output y Digital inputs to integrate a sensor and alarm with an IP network y Automatic recovery of connected de...

2 2 Chapter 2 Getting Started This chapter explains how to access EDS-726 for the first time. There are three ways to access the switch: serial console, Telnet console, and web browser. The serial console connection method, which requires using a short serial cable to connect EDS-726 to a PC’s COM p...

EDS-726 Series User’s Manual Getting Started 2-2 RS-232 Console Configuration (115200, None, 8, 1, VT100) NOTE Connection Caution! 1. You cannot connect to EDS-726 simultaneously by serial console and Telnet. 2. You can connect to EDS-726 simultaneously by web browser and serial console, or by web b...

EDS-726 Series User’s Manual Getting Started 2-5 Configuration by Telnet Console You may use Telnet to access EDS-726’s console utility over a network. To be able to access EDS’s functions over the network (by Telnet or Web Browser) from a PC host that is connected to the same LAN as EDS-726, you ne...

EDS-726 Series User’s Manual Getting Started 2-6 3. The Console login screen will appear. Press Enter to open the Account pop-up selector and then select either admin or user . Use the keyboard’s down arrow to move the cursor to the Password field, enter the Console Password (this is the same as the...

EDS-726 Series User’s Manual Getting Started 2-7 NOTE Before accessing EDS-726’s web browser interface, first connect one of its RJ45 Ethernet ports to your Ethernet LAN, or directly to your PC’s Ethernet NIC. You can establish a connection with either a straight-through or cross-over Ethernet cable...

EDS-726 Series User’s Manual Getting Started 2-8 Disabling Telnet and Browser Access If you are connecting EDS-726 to a public network, but do not intend to use its management functions over the network, then we suggest disabling both Telnet Console and Web Configuration from the RS-232 Console’s Ba...

3 3 Chapter 3 Featured Functions This chapter explains how to access EDS-726’s various configuration, monitoring, and administration functions. There are three ways to access these functions: RS-232 console, Telnet console, and web browser. The serial console connection method, which requires using ...

EDS-726 Series User’s Manual Featured Functions 3-2 Overview A real-time simulation of the front-view of your EDS-726 is shown on the Overview web page. You should see the same view that you would see if you were standing right in front of the EDS-726. Position the cursor over the toggle switch and ...

EDS-726 Series User’s Manual Featured Functions 3-3 Switch Name Setting Description Factory Default Max. 30 Characters This option is useful for specifying the role or application of different EDS-726 units. E.g., Factory Switch 1. Industrial Redundant Switch [ Serial No. of this switch ] Switch Loc...

EDS-726 Series User’s Manual Featured Functions 3-4 ATTENTION EDS-726’s default Password is not set (i.e., is blank). If a Password is already set, then you will be required to type the Password when logging into either the RS-232 Console, Telnet Console, or Web Browser interface. Account Setting De...

EDS-726 Series User’s Manual Featured Functions 3-5 Accessible IP Moxa EDS-726 uses an IP address-based filtering method to control access to EDS-726 units. Accessible IP Settings allows you to add or remove “Legal” remote host IP addresses to prevent unauthorized access. Access to EDS-726 is contro...

EDS-726 Series User’s Manual Featured Functions 3-6 Port Port settings are included to give the user control over Port Access, Port Transmission Speed, Flow Control, and Port Type (MDI or MDIX). An explanation of each configuration item is given below. Enable Setting Description Factory Default chec...

EDS-726 Series User’s Manual Featured Functions 3-7 Port Transmission Speed Setting Description Factory Default Auto Allows the port to use the IEEE 802.3u protocol to negotiate with connected devices. The port and connected devices will determine the best speed for that connection. 100M-Full 100M-H...

EDS-726 Series User’s Manual Featured Functions 3-8 Auto IP Configuration Setting Description Factory Default Disable Set up EDS-726’s IP address manually. By DHCP EDS-726’s IP address will be assigned automatically by the network’s DHCP server. By BootP EDS-726’s IP address will be assigned automat...

EDS-726 Series User’s Manual Featured Functions 3-9 Time EDS-726 has a time calibration function based on information from an NTP server or user specified Time and Date information. Functions such as Auto warning “Email” can add real-time information to the message. NOTE EDS-726 does not have a real...

EDS-726 Series User’s Manual Featured Functions 3-10 Time Server IP/Name Setting Description Factory Default 1st Time Server IP/Name IP or Domain address (e.g., 192.168.1.1 or time.stdtime.gov.tw or time.nist.gov). 2nd Time Server IP/Name EDS-726 will try to locate the 2nd NTP Server if the 1st NTP ...

EDS-726 Series User’s Manual Featured Functions 3-11 Log file path and name Setting Description Factory Default Max. 40 Characters The path and file name of EDS-726’s log file None After setting up the desired path and file name, click on Activate to save the setting, and then click on Download to d...

EDS-726 Series User’s Manual Featured Functions 3-12 System File Update—By CF Card Setting Description Factory Default Enable CF Save/Load Enable saving and loading configuration and/or firmware from the CF card. Unchecked Configuration Check to enable saving and loading the configuration from the C...

EDS-726 Series User’s Manual Featured Functions 3-13 The Port Trunking Concept EDS-726 allows a maximum of 4 trunk groups, with a maximum of 8 trunk ports for each trunk group. You can configure the trunk group to be “Static” or “LACP.” Once the trunk group is set to “LACP,” all of the ports making ...

EDS-726 Series User’s Manual Featured Functions 3-14 y Up to 8 ports can be inserted into each port trunk group. EDS-726 allows a maximum of 4 “Standby” ports for each LACP trunk group. In another words, a maximum of 12 ports can belong to each LACP trunk group. y The same transmission speed must be...

EDS-726 Series User’s Manual Featured Functions 3-15 Trunk Group (Maximum of 4 trunk groups) Setting Description Factory Default Trk1, Trk2, Trk3, Trk4 Display or designate the Trunk Type and Member Ports for Trunk Group 1, 2, 3, or 4. Trk1 Trunk Type Setting Description Factory Default Static Desig...

EDS-726 Series User’s Manual Featured Functions 3-16 Configuring SNMP EDS-726 supports SNMP V1/V2c/V3. SNMP V1 and SNMP V2c use a community string match for authentication, which means that SNMP servers access all objects with read-only or read/write permissions using the community string public/pri...

EDS-726 Series User’s Manual Featured Functions 3-17 SNMP Read/Write Settings SNMP Versions Setting Description Factory Default V1, V2c, V3, or V1, V2c, or V3 only Select the SNMP protocol version used to manage the switch. V1, V2c V1, V2c Read Community Setting Description Factory Default V1, V2c R...

EDS-726 Series User’s Manual Featured Functions 3-18 For SNMP V3, there are two levels of privilege for different accounts to access the EDS-726. Admin privilege allows access, and authorization to read and write the MIB file. User privilege only allows reading the MIB file, but not authorization to...

EDS-726 Series User’s Manual Featured Functions 3-19 Trap Community Setting Description Factory Default character string Use a community string match for authentication (maximum of 30 characters). public Private MIB information Switch Object ID Setting Description Factory Default 8691.7.1 EDS-726’s ...

EDS-726 Series User’s Manual Featured Functions 3-20 NOTE Port trunking and Turbo Ring can be enabled simultaneously to form a backbone. Doing so will increase the bandwidth of the backbone, and also provide redundancy. For example, suppose that two physical ports, 1 and 2, are trunked to form trunk...

EDS-726 Series User’s Manual Featured Functions 3-21 When the number of EDS-726 units in the Turbo Ring is even. Master EDS-726 EtherDevice Switch 3 4 IM-4TX 1 2 PWR P3 P1 P4 P2 IM-4MST TX RX 3 4 TX RX 1 2 PWR P3 P1 P4 P2 IM-4MSC TX RX 3 4 TX RX 1 2 PWR P3 P1 P4 P2 IM-2MST/2TX TX RX 3 4 1 2 PWR P3 P...

EDS-726 Series User’s Manual Featured Functions 3-22 Ring Coupling Switch A: " Coupler " Switch B Switch C Main Path Coupling Port Backup Path CouplingControl Port EDS-726 EtherDevice Switch 3 4 IM-4TX 1 2 PWR P3 P1 P4 P2 IM-4MST TX RX 3 4 TX RX 1 2 PWR P3 P1 P4 P2 IM-4MSC TX RX 3 4 TX RX 1 ...

EDS-726 Series User’s Manual Featured Functions 3-23 Configuring Turbo Ring Use the Communication Redundancy page to configure Turbo Ring. Now Active This field shows which communication protocol is in use: Turbo Ring, RSTP, or neither. Master/Slave This field appears only when Turbo Ring mode is se...

EDS-726 Series User’s Manual Featured Functions 3-24 Redundancy Protocol Setting Description Factory Default Turbo Ring Select this item to change to the Turbo Ring configuration page. None RSTP (IEEE 802.1W/1D) Select this item to change to the RSTP configuration page. None Set as Master Setting De...

EDS-726 Series User’s Manual Featured Functions 3-25 What is STP? STP (802.1D) is a bridge-based system that is used to implement parallel paths for network traffic. STP uses a loop-detection process to: y Locate and then disable less efficient paths (i.e., paths that have a lower bandwidth). y Enab...

EDS-726 Series User’s Manual Featured Functions 3-26 What happens if a link failure is detected? As shown in next figure, the STP process reconfigures the network so that traffic from LAN segment 2 flows through Bridge B. STP will determine which path between each bridged segment is most efficient, ...

EDS-726 Series User’s Manual Featured Functions 3-27 STP Calculation The first step of the STP process is to perform calculations. During this stage, each bridge on the network transmits BPDUs. The following items will be calculated: y Which bridge should be the Root Bridge. The Root Bridge is the c...

EDS-726 Series User’s Manual Featured Functions 3-28 STP Example The LAN shown below has three segments, with adjacent segments connected using two possible links. The various STP factors, such as Cost, Root Port, Designated Bridge Port, and Blocked Port are shown in the figure. Bridge A LAN Segment...

EDS-726 Series User’s Manual Featured Functions 3-29 The following figure shows an example of a network that contains VLANs 1 and 2. The VLANs are connected using the 802.1Q-tagged link between Switch B and Switch C. By default, this link has a port cost of 100 and is automatically blocked because t...

EDS-726 Series User’s Manual Featured Functions 3-30 Now Active: This field will show which communication protocol is being used—Turbo Ring, RSTP, or neither. Root/Not Root This field will appear only when selected to operate in RSTP mode. It indicates whether or not this EDS-726 is the Root of the ...

EDS-726 Series User’s Manual Featured Functions 3-31 Enable STP per Port Setting Description Factory Default Enable/Disable Select to enable the port as a node on the Spanning Tree topology. Disabled NOTE We suggest not enabling the Spanning Tree Protocol once the port is connected to a device (PLC,...

EDS-726 Series User’s Manual Featured Functions 3-32 Using Traffic Prioritization EDS-726’s traffic prioritization capability provides Quality of Service (QoS) to your network by making data delivery more reliable. You can prioritize traffic on your network to ensure that high priority data is trans...

EDS-726 Series User’s Manual Featured Functions 3-33 IEEE 802.1p Priority Level IEEE 802.1D Traffic Type 0 Best Effort (default) 1 Background 2 Standard (spare) 3 Excellent Effort (business critical) 4 Controlled Load (streaming multimedia) 5 Video (interactive media); less than 100 milliseconds of ...

EDS-726 Series User’s Manual Featured Functions 3-34 2. Because the 802.1p priority levels are fixed to the traffic queues, the packet will be placed in the appropriate priority queue, ready for transmission through the appropriate egress port. When the packet reaches the head of its queue and is ab...

EDS-726 Series User’s Manual Featured Functions 3-35 Queuing Mechanism Setting Description Factory Default Weighted Fair EDS-726 has 4 priority queues. In the weight fair scheme, an 8, 4, 2, 1 weighting is applied to the four priorities. This approach prevents the lower priority frames from being st...

EDS-726 Series User’s Manual Featured Functions 3-36 CoS Mapping Setting Description Factory Low/Normal/ Medium/High Set the mapping table of different CoS values to 4 different egress queues. 0: Low 1: Low 2: Normal 3: Normal 4: Medium 5: Medium 6: High 7: High TOS/DiffServ Mapping

EDS-726 Series User’s Manual Featured Functions 3-37 Setting Description Factory Default Low/Normal/ Medium/High Set the mapping table of different TOS values to 4 different egress queues. 1 to 16: Low 17 to 32: Normal 33 to 48: Medium49 to 64: High Using Virtual LAN Setting up Virtual LANs (VLANs) ...

EDS-726 Series User’s Manual Featured Functions 3-38 Benefits of VLANs The main benefit of VLANs is that they provide a network segmentation system that is far more flexible than traditional networks. Using VLANs also provides you with three other benefits: y VLANs ease the relocation of devices on ...

EDS-726 Series User’s Manual Featured Functions 3-39 The IEEE Std 802.1Q-1998 defines how VLANs operate within an open packet-switched network. An 802.1Q compliant packet carries additional information that allows a switch to determine which VLAN the port belongs to. If a frame is carrying the addit...

EDS-726 Series User’s Manual Featured Functions 3-40 y Port 3 connects with another switch. It should be configured as “Trunk Port.” GVRP protocol will be used through the Trunk Port. y Port 4 connects a single untagged device and assigns it to VLAN 2; it should be configured as “Access Port” with P...

EDS-726 Series User’s Manual Featured Functions 3-41 To configure EDS-726 VLANs, use the VLAN Port Setting page to configure the ports. Port Type Setting Description Factory Default Access This port type is used to connect single devices without tags. Trunk Select “Trunk” port type to connect anothe...

EDS-726 Series User’s Manual Featured Functions 3-42 VLAN Table In this table, you can review the VLAN groups that were created, Joined Access Ports, and Trunk Ports. NOTE The physical network can have a maximum of 64 VLAN settings. Using Multicast Filtering Multicast filtering improves the performa...

EDS-726 Series User’s Manual Featured Functions 3-43 industrial automation protocols, such as Allen-Bradley, EtherNet/IP, Siemens Profibus, and Foundation Fieldbus HSE (High Speed Ethernet), use multicast. These industrial Ethernet protocols use publisher/subscriber communications models by multicas...

EDS-726 Series User’s Manual Featured Functions 3-44 Multicast Filtering and MOXA EtherDevice Switch EDS-726 has three ways to achieve multicast filtering: IGMP (Internet Group Management Protocol) Snooping, GMRP (GARP Multicast Registration Protocol), and adding a static multicast MAC manually to f...

EDS-726 Series User’s Manual Featured Functions 3-45 de-register the multicast address from its database, and all the multicast packets with this multicast address are not able to be forwarded from this port. Static Multicast MAC Some devices may only support multicast packets, but not support eithe...

EDS-726 Series User’s Manual Featured Functions 3-46 IGMP Snooping Setting Description Factory Default Enable/Disable Click the checkbox to enable the IGMP Snooping function per VLAN . Enabled if IGMP Snooping Enabled Globally Static Multicast Router Port Setting Description Factory Default Select/D...

EDS-726 Series User’s Manual Featured Functions 3-47 Add Static Multicast MAC If required, MOXA EDS-726 also supports adding multicast groups manually. Add New Static Multicast Address to the List Setting Description Factory Default MAC Address Input the multicast MAC address of this host. None VLA ...

EDS-726 Series User’s Manual Featured Functions 3-48 Configuring GMRP GMRP is a MAC-based multicast management protocol, whereas IGMP is IP-based. GMRP provides a mechanism that allows bridges and end stations to register or un-register Group membership information dynamically. Port Setting Descript...

EDS-726 Series User’s Manual Featured Functions 3-49 GMRP Table EDS-726 displays the current active GMRP groups that were detected Setting Description Fixed Ports This multicast address is defined by static multicast. Learned Ports This multicast address is learned by GMRP. Using Bandwidth Managemen...

EDS-726 Series User’s Manual Featured Functions 3-50 Traffic Rate Limiting Settings Setting Description Factory Default Ingress rate Select the ingress rate for all packets from the following options: not limited, 3%, 5%, 10%, 15%, 25%, 35%, 50%, 65%, 85% N/A Using Port Access Control EDS-726 provid...

EDS-726 Series User’s Manual Featured Functions 3-52 4. The authenticator sends an “EAP Request/MD5-Challenge” frame to the supplicant. If the RADIUS server is used, the “EAP Request/MD5-Challenge” frame is retrieved directly from the “RADIUS Access-Challenge” frame. 5. The supplicant responds to th...

EDS-726 Series User’s Manual Featured Functions 3-53 Database Option Setting Description Factory Default Local (Max. 32 users) Select this option when setting the Local User Database as the authentication database. Local Radius Select this option to set an external RADIUS server as the authenticatio...

EDS-726 Series User’s Manual Featured Functions 3-54 802.1X Re-Authentication EDS-726 can force connected devices to be re-authorized manually. 802.1X Re-Authentication Setting Description Factory Default Enable/Disable Click the check box to enable 802.1X Re-Authentication Disable Local User Databa...

EDS-726 Series User’s Manual Featured Functions 3-55 Local User Database Setup Setting Description Factory Default User Name (Max. 30 characters) User Name for Local User Database None Password (Max. 16 characters) Password for Local User Database None Description (Max. 30 characters) Description fo...

EDS-726 Series User’s Manual Featured Functions 3-56 Setting Description Factory Default MAC Address Add the static unicast MAC address into the address table. None Port Fix the static address with a dedicated port. 1-1 Using Auto Warning Since industrial Ethernet devices are often located at the en...

EDS-726 Series User’s Manual Featured Functions 3-57 Event Types Event Types can be divided into two basic groups: System Events and Port Events . System Events are related to the overall function of the switch, whereas Port Events are related to the activity of a specific port. System Event Warning...

EDS-726 Series User’s Manual Featured Functions 3-58 Email Settings Mail Server IP/Name Setting Description Factory Default IP address The IP Address of your email server. None Account Name Setting Description Factory Default Max. 45 Charters Your email account. None Password Setting Setting Descrip...

EDS-726 Series User’s Manual Featured Functions 3-59 NOTE Auto warning e-mail messages will be sent through an authentication protected SMTP server that supports the CRAM-MD5, LOGIN, and PAIN methods of SASL (Simple Authentication and Security Layer) authentication mechanism. We strongly recommend n...

EDS-726 Series User’s Manual Featured Functions 3-60 System Event Warning Relay output is triggered when… Power Transition (On Æ Off) EDS-726 is powered on. Power Transition (Off Æ On) EDS-726 is powered down. DI1 (On Æ Off) Digital Input 1 is triggered by on to off transition DI1 (Off Æ On) Digital...

EDS-726 Series User’s Manual Featured Functions 3-61 Using Line-Swap-Fast-Recovery The Line-Swap Fast Recovery function, which is enabled by default, allows EDS-726 to return to normal operation extremely quickly after devices are unplugged and then re-plugged into different ports. The recovery time...

EDS-726 Series User’s Manual Featured Functions 3-62 STEP 1— set up the connected devices Set up those Ethernet-enabled devices connected to EDS-726 for which you would like IP addresses to be assigned automatically. The devices must be configured to obtain their IP address automatically. The device...

EDS-726 Series User’s Manual Featured Functions 3-63 Desired IP Address Setting Description Factory Default IP Address Set the desired IP of connected devices. None Using Diagnosis MOXA EDS-726 provides two important tools for administrators to diagnose network systems. Mirror Port The Mirror port f...

EDS-726 Series User’s Manual Featured Functions 3-64 Ping The Ping function uses the ping command to give users a simple but powerful tool for troubleshooting network problems. The function’s most unique feature is that even though the ping command is entered from the user’s PC keyboard, the actual ...

EDS-726 Series User’s Manual Featured Functions 3-65 Monitor by Port Access the Monitor by Port function by selecting ALL Ports or Port i , in which i = 1, 2, …, 8 , from the left pull-down list. The Port i options are identical to the Monitor by System function discussed above, in that users can vi...

EDS-726 Series User’s Manual Featured Functions 3-66 ALL Select this item to show all EDS-726 MAC addresses ALL Learned Select this item to show all EDS-726 Learned MAC addresses ALL Static Lock Select this item to show all EDS-726 Static Lock MAC addresses ALL Static Select this item to show all ED...

4 4 Chapter 4 EDS Configurator GUI EDS Configurator is a comprehensive Windows-based GUI that is used to configure and maintain multiple EDS-726 switches. A suite of useful utilities is available to help you locate EDS-726 switches attached to the same LAN as the PC host (regardless of whether or no...

EDS-726 Series User’s Manual EDS Configurator GUI 4-2 Starting EDS Configurator To start EDS Configurator, locate and then run the executable file edscfgui.exe . NOTE You may download the EDS Configurator software from Moxa’s website at www.moxa.com. For example, if the file was placed on the Window...

EDS-726 Series User’s Manual EDS Configurator GUI 4-3 Once the search is complete, the Configurator window will display a list of all switches that were located. Search by IP address This utility is used to search for EDS-726 switches one at a time. Note that the search is conducted by IP address, s...

EDS-726 Series User’s Manual EDS Configurator GUI 4-4 3. Click on the Upgrade Firmware toolbar icon , or select Upgrade under the Firmware menu. If the switch is Locked, you will be prompted to input the switch’s User Name and Password. 4. Use the Open window to navigate to the folder that contains ...

EDS-726 Series User’s Manual EDS Configurator GUI 4-5 Export Configuration The Export Configuration utility is used to save the entire configuration of a particular EDS-726 to a text file. Take the following steps to export a configuration: 1. Highlight the switch (from the Server list in the Config...

EDS-726 Series User’s Manual EDS Configurator GUI 4-6 Import Configuration The Import Configuration function is used to import an entire configuration from a text file to EDS-726. This utility can be used to transfer the configuration from one EDS-726 to another, by first using the Export Configurat...

EDS-726 Series User’s Manual EDS Configurator GUI 4-7 4. Click on Yes in response to the following warning message to accept the new settings. Unlock Server The Unlock Server function is used to open a password protected switch so that the user can modify its configuration, import/export a configura...

EDS-726 Series User’s Manual EDS Configurator GUI 4-8 2. When the Unlock status window reports Progress as OK , click on the Close button in the upper right corner of the window. 3. The status of the switch will now read either Unlocked or Unlocked Fixed .

A A Appendix A MIB Groups MOXA EDS-726 comes with built-in SNMP (Simple Network Management Protocol) agent software that supports cold/warm start trap, line up/down trap, and RFC 1213 MIB-II. The standard MIB groups that MOXA EDS-726 series support are: MIB II.1 – System Group sysORTable MIB II.2 – ...

EDS-726 Series User’s Manual MIB Groups A-2 MIB II.10 – Transmission Group dot3 dot3StatsTable MIB II.11 – SNMP Group SnmpBasicGroup SnmpInputStats SnmpOutputStats MIB II.17 – dot1dBridge Group dot1dBase dot1dBasePortTable dot1dStp dot1dStpPortTable dot1dTp dot1dTpFdbTable dot1dTpPortTable dot1dTpHC...

B B Appendix B Specifications Modular Managed Switch System, EDS-72610G Modular Managed Switch System with 6 slots, and up to 26 ports. EDS-726 EtherDevice Switch COUPLER CF STAT PWR1 FAULT MASTER PWR2 MODE RING PORT COUPLER PORT FDX/HDX LNK/ACT SPEED Technology Standards IEEE802.3, 802.3u, 802.3x, ...

EDS-726 Series User’s Manual Specifications B-2 Digital Inputs Two inputs with the same ground, but electrically isolated from the electronics. For state “1”: +13 to +30V For state “0”: -30 to +3V Max. input current: 8 mA Power Input Voltage 24 VDC (12 to 45 VDC), redundant dual inputs Connection Tw...

EDS-726 Series User’s Manual Specifications B-3 Interface LED Indicators Port Status RJ45 Ports 10/100/1000BaseT(X) auto negotiation speed, and auto MDI/MDI-X connection Distance 100 m Fiber Ports 1000BaseSX/LX/LHX/ZX (SC connector) Optical Fiber Distance Multi mode IM-1GSXSC 0 to 500 m, 850 nm (50/...

EDS-726 Series User’s Manual Specifications B-4 IM-2MST/2TX: Interface Module with 2 multi mode 100BaseFX ports, ST connectors, and 2 10/100BaseT(X) ports, RJ45 connectors. IM-2SSC/2TX: Interface Module with 2 single mode 100BaseFX ports, 40 km SC connectors, and 2 10/100BaseT(X) ports, RJ45 connect...

EDS-726 Series User’s Manual Specifications B-5 Mechanical Casing IP30 protection Dimensions 40 x 130 x 100 mm (W x H x D) Environmental Operating Temperature 0 to 60°C (32 to 140°F) Storage Temperature -40 to 85°C (-40 to 185°F) Ambient Relative Humidity 5 to 95% (non-condensing) Regulatory Approva...

C C Appendix C Service Information This appendix shows you how to contact Moxa for information about this and other products, and how to report problems. In this appendix, we cover the following topics. ‰ MOXA Internet Services ‰ Problem Report Form ‰ Product Return Procedure

EDS-726 Series User’s Manual Service Information C-2 MOXA Internet Services Customer satisfaction is our number one concern, and to ensure that customers receive the full benefit of our products, Moxa Internet Services has been set up to provide technical support, driver updates, product information...

EDS-726 Series User’s Manual Service Information C-3 Problem Report Form MOXA EDS-726 Series Customer name: Company: Tel: Fax: Email: Date: Serial Number: ___________ ______ Problem Description: Please describe the symptoms of the problem as clearly as possible, including any error messages you see....

EDS-726 Series User’s Manual Service Information C-4 Product Return Procedure For product repair, exchange, or refund, the customer must:  Provide evidence of original purchase.  Obtain a Product Return Agreement (PRA) from the sales representative or dealer.  Fill out the Problem Report Form (PR...