Monarch 9403TM - Manuals

CHARACTER SETS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Uppercase Letters . . . . . . . . . . . . . . . . . . . . ...

G E T T I N G S T A R T E D 1 T h e M o n a r c h ® 9 4 0 3  printer prints text, graphics, and bar codes o n t h e r m a l t r a n s f e r ( r i b b o n ) o r t h e r m a l d i r e c t s u p p l i e s . T h e 9 4 0 3printer prints labels continuously (in one strip). This chapter includes informati...

A u d i e n c e T h e O p e r a t o r ’ s H a n d b o o k is for the person who prints and applies l a b e l s . O r d e r i n g P r o g r a m m e r ’ s M a n u a l s T h e Packet Reference Manual , which describes how to create f o r m a t a n d b a t c h p a c k e t s f o r p r i n t i n g l a b e...

C o n n e c t i n g t h e P o w e r C a b l e To c o n n e c t t h e p o w e r c a b l e : CAUTION The power switch must be off while you connect any c a b l e s t o t h e p r i n t e r. The scanner port is not active. 1. P l u g t h e p o w e r c a b l e i n t o t h e s o c k e t . P l u g t h e o ...

E s t a b l i s h i n g C o m m u n i c a t i o n s Before the printer can accept print jobs from the host, you must u c o n n e c t t h e c o m m u n i c a t i o n c a b l e t o t h e p r i n t e r a n d t o t h e h o s t . u set the communication values on the printer to match those att h e h o s ...

A b o u t T h i s M a n u a l This manual explains how to u load supplies and ribbons. u s e t u p a n d b e g i n u s i n g t h e p r i n t e r. u s e l e c t m e n u o p t i o n s . u e n t e r d a t a . u print supplies online or offline. u perform general maintenance procedures. M e n u C h a r ...

U s i n g t h e K e y p a d You can control printer operation and enter data offline using thekeypad. T h e p r i n t e r h a s 2 1 k e y s a l l o w i n g o f f l i n e d a t a e n t r y. This keypadincludes 7 function keys, 10 numeric keys, and 4 symbol keys. C o n t r o l K e y s P I n t e r r u ...

R Displays the next menu item. L Displays the previous menu item. E Selects the displayed menu item. U s e t h e a l p h a n u m e r i c k e y s t o e n t e r b a t c h d a t a . To switchbetween characters and numbers, press s . S t a r t u p W h e n y o u t u r n t h e p r i n t e r o n , t h e p ...

S e l e c t i n g a F u n c t i o n The Main Menu has several functions (operating modes). Thesefunctions are shown in the chart below. I f t h e p r i n t e r d i s p l a y s PRINT MODE Ready w h e n y o u t u r n i t o n , p r e s s e to display the M a i n M e n u . To display menu options, press...

E x i t i n g a n O p t i o n To exit an option, press e once. You will exit to the next higher menu. When you press e , y o u l o s e a n y e n t r i e s y o u h a v e m a d e s i n c e t h e l a s t t i m e y o u p r e s s e d E . S e t t i n g U p t h e P r i n t e r B e f o r e y o u u s e t h e...

8. I f y o u d o n o t h a v e a v e r i f i e r o r s c a n n e r, c h e c k t h e b a r c o d evisually. A b a r c o d e t h a t i s i n s p e c will have complete bars and clear spaces. Small alphanumeric characters will lookcomplete. A bar code that is i n s p e c may not look as good a s o n e ...

L O A D I N G S U P P L I E S 2 This chapter explains how to load supplies for continuous printing.T h e 9 4 0 3 p r i n t e r p r i n t s t a g s o r l a b e l s i n o n e s t r i p . T h e 9 4 0 3 p r i n t e r u s e s a s t a n d a r d 3 - i n c h ( 7 6 . 2 m m ) c o r e s u p p l y. Loading Supp...

S u p p l y L o a d i n g D i a g r a m T h e i l l u s t r a t i o n b e l o w s h o w s t h e c o r r e c t r o u t i n g f o r s u p p l i e s a n dr i b b o n . G u i d e t h e r i b b o n a r o u n d t h e r i b b o n g u i d e rollers when loading. RibbonGuideRollers Ribbon SupplyGuideRoller S...

L o a d i n g S u p p l y 1. Remove the cover. 2. Tu r n t h e p r i n t h e a d l e v e r c o u n t e r c l o c k w i s e t o o p e n t h ep r i n t h e a d . 3. Remove the old supply roll. Change the ribbon when loading new supplies, if necessary (see Chapter 3, " L o a d i n g R i b b o n ...

7. Place the roll of supplies on the supply platter so the blackmarks pass the sensor. 8. Feed the supply through the supply sensor and slightly pastt h e p r i n t h e a d . 9. Slide the supply guide down the supply guide roller until it justt o u c h e s t h e e d g e o f t h e s u p p l y s t r i...

L O A D I N G R I B B O N 3 T h i s c h a p t e r e x p l a i n s h o w t o l o a d a r i b b o n r o l l . T h e r e a r e t w o t y p e s o f s u p p l i e s : Thermal Direct s p e c i a l l y t r e a t e d t h e r m a l s u p p l i e s t h a t d o n o tu s e a r i b b o n f o r p r i n t i n g . ...

L o a d i n g a R i b b o n R o l l 1. Remove the cover. 2. Tu r n t h e p r i n t h e a d l e v e r c o u n t e r c l o c k w i s e t o o p e n t h ep r i n t h e a d . 3. Rewind the supplies back onto the roll. I f t h e p r i n t e r h a s a u s e d r i b b o n , f o l l o w s t e p s 4 - 6 . I f...

4. Remove the old ribbon by pulling the wire clips as shown. 5. Remove the ribbon cores from the wire clips and discard theo l d c o r e s . 6. P l a c e t h e w i r e c l i p s b a c k o n t h e t a k e - u p r e e l a n d r i b b o n r e e l . 7. R e m o v e t h e n e w r i b b o n f r o m t h e p...

S E T T I N G S U P P L Y O P T I O N S 4 T h i s c h a p t e r e x p l a i n s h o w t o s e t t h e r i b b o n , s e p a r a t o r s , p r i n tposition, supply position, margin position, and supply type. You may need to set supply options when you change supplies.T h e o p t i o n s a r e l i s ...

R i b b o n You have to tell the printer if your supplies require a ribbon. Tochange the setting, from the Main Menu select Setup, thenSupply. T h e n , f o l l o w t h e s e s t e p s : 1. Press L or R until you see SUPPLY Ribbon r 2. Press E t o s e t t h e r i b b o n o p t i o n . You will see t...

B a t c h S e p a r a t o r s A b a t c h s e p a r a t o r i s a n e x t r a t a g p r i n t e d b e t w e e n b a t c h e s t h a th a s a p i n s t r i p e p a t t e r n t o m a k e i t e a s y t o f i n d . To c h a n g e t h e s e t t i n g , f r o m t h e M a i n M e n u s e l e c t S e t u p ...

P r i n t P o s i t i o n This function adjusts where data prints vertically on the supply.A d j u s t t h e p r i n t i f i t i s t o o c l o s e t o t h e t o p o r b o t t o m o f t h e s u p p l y,or overtypes the pre-printed area (see the "MONARCH" sample).O n e d o t i s 0 . 0 0 4 9 i ...

3. U s e t h e a r r o w k e y s t o c h a n g e t h e p r i n t p o s i t i o n . P r e s s i n g R increases the value (moves the image up); L d e c r e a s e s i t ( m o v e s t h e i m a g e d o w n ) . P r e s s t h e a r r o w k e y o n c e t o c h a n g e o n e n u m b e r a t a t i m e . 4. ...

3. Use the arrow keys to change the supply position. Pressing R increases the value (feeds more supply); L d e c r e a s e s i t (feeds less supply).P r e s s t h e a r r o w k e y o n c e t o c h a n g e o n e n u m b e r a t a t i m e . 4. Press E w h e n t h e n u m b e r y o u n e e d a p p e a ...

S u p p l y Ty p e You can print on black mark or die cut supplies, but you have totell the printer which supplies you are using. To c h a n g e t h e s e t t i n g , f r o m t h e M a i n M e n u s e l e c t S e t u p , t h e nSupply. T h e n , f o l l o w t h e s e s t e p s : 1. Press L or R unti...

C O M M U N I C A T I O N V A L U E S 5 This chapter tells you how to set the User Communication (User Comm) values. These values provide the link for normalo n l i n e p r i n t i n g . You need to set your User Comm values to match your computer’sonline communications. Before entering the communic...

S E T T I N G C O N T R A S T 6 This chapter explains how to set the contrast, which controls thed a r k n e s s o f t h e p r i n t i n g o n y o u r s u p p l y. SUPPLY CONTRAST DEFAULTS PORT S E T T I N G S MAIN MENU C A N C E L A L L P R I N T MODE REPEAT BATCH S E T U P D I A G . BATCH ENTRY Se...

S E T T I N G D E F A U L T S 7 This chapter explains how to select the monetary sign, secondarysign, decimal places, slashed zero, power-up mode, and prompts e t . You can set your printer configurations to fit your daily operation,u s i n g e i t h e r t h e o f f l i n e m e n u s o r t h e o n l...

The monetary formatting options are listed in the table below. Option Choices Default Monetary sign None/USA/UK/Japan/Germany/France/Spain/Italy/Sweden/Finland/Austria/India/Russia/Korea/Thailand/China/Euro-Dollar USA Secondary Sign No/Yes No Decimal Places 0/1/2/3 2 Slashed Zero No/Yes No Power-up ...

M o n e t a r y S i g n The monetary signs available for 15 countries are shown in thetable below: You can also select N o n e if you do not want a monetary sign to p r i n t i n p r i c e f i e l d s . Country Currency Description USA $ dollar UK £ pound Japan ¥ yen Germany 1 deutsche mark France F...

To c h a n g e t h e s e t t i n g , f r o m t h e M a i n M e n u s e l e c t S e t u p , t h e nDefaults. Then, follow these steps: 1. Press E . You will see the current setting, for example: MONETARY SIGN l USA r 2. Press L or R until you see the country’s monetary sign you w a n t . 3. Press E ....

To c h a n g e t h e s e t t i n g , f r o m t h e M a i n M e n u s e l e c t S e t u p , t h e nDefaults. Then, follow these steps: 1. Press L or R until you see DEFAULTS l Slashed Zero r 2. Press E . You will see the current setting, for example: SLASHED ZERO l Yes 3. S e l e c t t h e o p t i o ...

3. Press L or R until you see the option you want. Then press E . Press e twice to exit to the Main Menu. P r o m p t S e t Prompt set determines which language displays on the printer’sm e n u . You can select English, French, German, or Spanish. To c h a n g e t h e s e t t i n g , f r o m t h e M...

P R I N T I N G 8 T h i s c h a p t e r e x p l a i n s h o w t o p r i n t , i n t e r r u p t , r e s t a r t , c a n c e l , a n dr e p e a t a b a t c h . You can send format, batch, and graphic data to the printer from ah o s t . W h e n t h e p r i n t e r r e c e i v e s t h e d a t a , b a t...

Your printer is ready to receive and print batches when you see PRINT MODE Ready P r i n t i n g b e g i n s a s s o o n a s y o u d o w n l o a d t h e f o r m a t a n d b a t c hd a t a f r o m t h e h o s t . I f t h e r e a r e o f f l i n e b a t c h e s i n t h e p r i n t q u e u e ,t h e o f...

You can press E to resume printing or press L or R to display the Pause Menu options. The following chart shows the Pause Menu options. R e s t a r t i n g a B a t c h You can reprint a paused batch from the beginning (using theo r i g i n a l q u a n t i t y ) . 1. When you press P , you will see P...

C a n c e l i n g a P a u s e d B a t c h You can cancel a paused batch, delete a format, graphic, or fonti n m e m o r y, or all the batches waiting to print. If passwordp r o t e c t i o n h a s b e e n e n a b l e d f o r f o r m a t s , g r a p h i c s , f o n t s , o r f l a s h ,y o u m u s t ...

To r e l o a d t h e t h r e e s t a n d a r d f o r m a t s a n d / o r s e r v i c e - i n s t a l l e df o r m a t s : t u r n t h e p r i n t e r o f f , w a i t f i v e s e c o n d s , a n d t h e n t u r no n t h e p r i n t e r. You will see: PRINT MODE Ready R e p e a t i n g a B a t c h B e...

O f f l i n e P r i n t i n g T h i s s e c t i o n e x p l a i n s h o w t o p r e p a r e y o u r p r i n t e r f o r o f f l i n ep r i n t i n g a n d e n t e r d a t a . O f f l i n e p r i n t i n g m e a n s e n t e r i n g b a t c hd a t a f r o m t h e k e y p a d a n d p r i n t i n g b a ...

H e r e i s a n e x a m p l e o f h o w t o e n t e r $23.00 . 1. P r e s s t h e $ k e y. The symbol $ appears. 2. P r e s s t h e 2 k e y. T h e n u m b e r 2 a p p e a r s . 3. P r e s s t h e 3 k e y. T h e n u m b e r 3 a p p e a r s . 4. P r e s s t h e . key (below the 2 key). The symbol . ap...

Here is an example of how to enter the word S h i r t . Not all fonts support lower-case letters. See A p p e n d i x B , " C h a r a c t e r S e t s , " f o r t h e character set information. 1. Press s to switch to character mode. 2. P r e s s t h e 1 k e y o n c e . T h e l e t t e r S ap...

Ty p e s o f D a t a E n t r y Following are samples of the prompts you may see when enteringd a t a . E n t e r i n g G e n e r a l D a t a W h e n y o u s e e a p r o m p t s i m i l a r t o t h e o n e b e l o w, y o u c a n e n t e r ac h a r a c t e r f o r e a c h b l a n k . DEPT:DEPT _ _ _ _...

E n t e r i n g " 2 - F o r " P r i c e D a t a You can use any price field in a "2-for" pricing scheme. Whene n t e r i n g d a t a f o r a p r i c e f i e l d o f f l i n e ( a t t h e p r i n t e r ) , u s e t h e # k e yto separate the 2 and the price data in the "2-for" ...

10. Press E . You will see PRINT MODE nnnn of nnnn T h e f i r s t nnnn counts tags or labels as they print; the second nnnn t e l l s y o u h o w m a n y t a g s o r l a b e l s a r e i n t h e b a t c h . When all the batches have printed, you will see PRINT MODE Ready U s i n g t h e S t a n d a ...

C L E A N I N G 9 T h i s c h a p t e r c o v e r s c l e a n i n g t h e p r i n t h e a d a n d p l a t e n r o l l e r. CAUTION D o n o t u s e s h a r p o b j e c t s t o c l e a n t h e p r i n t e r. This may damage the printer and void your warranty. Cleaning 9-1

C l e a n i n g t h e P r i n t h e a d a n d P l a t e n R o l l e r T h e r a t e a n d f r e q u e n c y a t w h i c h y o u p r i n t d e t e r m i n e s h o w o f t e ny o u m u s t c l e a n t h e p r i n t e r. You may need to clean the printhead and platen roller: u i f t h e r e i s a n y a...

5. Wind the supplies back onto the supply roll. 6. R e m o v e t h e r i b b o n , i f o n e i s l o a d e d . S e e C h a p t e r 2 ," L o a d i n g a R i b b o n . " 7. Moisten a cotton swab with isopropyl alcohol. 8. Rub the swab across the printhead and remove any build-up. 9. Clean the ...

D I A G N O S T I C S 10 This chapter explains how to perform simple diagnostic functionssuch as checking the software version and sensor mark quality,a n d p r i n t i n g a p a t t e r n o r t e s t l a b e l . T h i s i n f o r m a t i o n w i l l b en e e d e d i f y o u h a v e t o c o n t a c ...

C h e c k i n g t h e S o f t w a r e V e r s i o n 1. From the Main Menu, press R until you see MAIN MENU Diagnostics 2. Press E . You will see ENTER PASSWORD ------- Type your password. Press E . 3. From the Diagnostics Menu, press L o r R until you see DIAGNOSTICS Version R Press E . You will see...

P r i n t i n g a Te s t P a t t e r n 1. From the Diagnostics Menu, press L o r R until you see DIAGNOSTICS l User Diag. r 2. Press E . You will see USER DIAG Supply Quantity r 3. Press R until you see USER DIAG l Test Pattern r 4. Press E . You will see Label Width [120/200]: +120 5. Press E . You...

The test label displays u printer model number u s o f t w a r e v e r s i o n n u m b e r u n u m b e r o f i n c h e s p r i n t e d t o d a t e u user COM port settings u a t e s t p a t t e r n . This information will help Te c h n i c a l S u p p o r t d i a g n o s e t h ep r o b l e m . R e f...

If you have printed labels since turning the printer on, you will see Len Min Max OK0290 036 188 Y T h e L e n l i s t i n g i s t h e l e n g t h o f t h e s u p p l y i n d o t s . T h e o t h e rinformation describes the sense mark reading on the supply. Press R t o s e e o t h e r r e a d i n g ...

3. Press E . You will see Enable Password? No r The default for password protection is "No," so you willalways see "No" even if passwords are enabled. 4. I f y o u d o n o t w a n t t h e u s e r t o e n t e r a p a s s w o r d b e f o r e t h e yc a n d e l e t e f o r m a t s , g r...

T R O U B L E S H O O T I N G 11 This chapter provides explanations of the error messages you mayreceive while using the 9403 printer. T h e r e a r e t w o t y p e s o f e r r o rmessages: u D a t a E r r o r s u Communication Errors S o m e e r r o r s n u m b e r e d 4 0 0 - 4 3 8 a n d 5 0 0 - 5...

S t a r t U p a n d P r i n t i n g Problem Action Error messageappears duringstartup. Turn power off. Wait five seconds, then turnpower on again. If an error message appearsagain, call Technical Support. Continually feedssupply withoutprinting. Turn power off. Check supply path to be suresupply is ...

Problem Action Voids in printing. Clean the printhead.Wrong supply type. Change supply.Ribbon loaded incorrectly. Reload ribbon.Call Technical Support for printer adjustment. "Check ribbon"message appears. Load a new ribbon. Reload ribbon. "Out of Paper"message appears. Replace the s...

314 Check digit algorithm must be D (sum of digits) or P (sum of products). 325 Duplicating direction must be 0 or 1 . 327 Amount of row adjustment must be 0 t o 999 . 328 D u p l i c a t e c o u n t m u s t b e 0 t o 999 . 340 Bitmap line encoding must be H ( H e x ) o r R ( R u n l e n g t h ) . 3...

D a t a F o r m a t t i n g E r r o r s E r r o r s 5 7 1 t o 6 1 8 a r e d a t a f o r m a t t i n g e r r o r s . T h i s t y p e o f e r r o rh a p p e n s w h e n a f i e l d p r i n t s i n c o r r e c t l y. Your SystemA d m i n i s t r a t o r c a n c o r r e c t t h e f o r m a t , b a t c h...

616 A b a d d o t f a l l s o n a b a r c o d e a n d t h e d o t c a n n o t b eshifted. Call Customer Service to order a newp r i n t h e a d o r p r i n t h e a d k i t . 618 Magnification must be 1 t o 7 . M a c h i n e F a u l t s E r r o r s 7 0 0 t o 7 6 5 h a p p e n w h e n t h e r e i s a ...

770 T h e p r i n t m o t o r i s n o t r e a d y. Call Te c h n i c a l S u p p o r t . 771 T h e f o r m a t s p e c i f i e d b y t h e a p p l i c a t i o n w a s n o t f o u n d .Reload your application and format and try again. 790 The printer is busy. Wait until the printer is idle (notr e c ...

PrinterDisplay D e s c r i p t i o n / A c t i o n POWER DOWNIntr Test Failure I n t e r r u p t t e s t f a i l e d . POWER DOWNLow System RAM Not enough RAM for system. All formats,batches, graphics, and SETUP data are lost. POWER DOWNIllegal Intr# Illegal interrupt occurred. POWER DOWNNMI Receive...

S P E C I F I C A T I O N S A P r i n t e r Length: 1 6 . 5 i n c h e s ( 4 1 9 m m ) Width: 10 inches (254 mm) Height: 9 inches (229 mm) Weight: 1 5 . 5 l b . ( 7 . 0 5 k g ) Shipping Weight: 2 2 l b . ( 1 0 k g ) Power: Domestic: 115 VAC, 80W, . 7 A , 6 0 H z .International: 230 VAC, 80W, . 3 5 A ...

Operating Limits: For Thermal Tr a n s f e r : 4 0 ° F t o 9 5 ° F ( 4 ° C t o3 5 ° C )For Thermal Direct: 40°F to 110°F (4°C to4 3 ° C ) Ribbon widths: 1 . 2 6 i n c h e s ( 3 2 . 0 m m )1.57 inches (39.88 mm)2.10 inches (53.34 mm) Ribbon length: 3 0 8 . 4 f e e t ( 9 4 m e t e r s ) Ribbon storage...

C H A R A C T E R S E T S B C h a r a c t e r S e t s The following lists show the characters available in the fonts fort h e 9 4 0 3 p r i n t e r. These samples were printed using the Internal Symbol Set. Standard Font Reduced Font Character Sets B-1

U p p e r c a s e L e t t e r s U s e C h a r a c t e r M o d e t o e n t e r t h e o f f l i n e c o d e . Char. Online Code Offline Code Char. Online Code Offline Code A A 7 N N 55 B B 77 O O 555 C C 777 P P 6 D D 8 Q Q 66 E E 88 R R 666 F F 888 S S 1 G G 9 T T 11 H H 99 U U 111 I I 999 V V 2 J J ...

L o w e r c a s e L e t t e r s T h e s e l e t t e r s a r e a v a i l a b l e o n l y i n S t a n d a r d a n d R e d u c e d f o n t s . Char. Online Code Offline Code Char. Online Code Offline Code a a 7777 n n 55555 b b 77777 o o 555555 c c 777777 p p 6666 d d 8888 q q 66666 e e 88888 r r 66666...

C u r r e n c y S y m b o l s You can enter international currency symbols offline by setting thed e f a u l t m o n e t a r y s i g n t o t h e d e s i r e d c o u n t r y s e t t i n g a n d p r e s s i n gt h e $ k e y. T h e $ enters the monetary sign that is currently active. s / $ e n t e r s ...

P u n c t u a t i o n a n d S y m b o l s Char. Online Code Offline Code Char. Online Code Offline Code . . . , , , { 1 { s . . } 1 } s , , [ 2 [ s . . . ] 2 ] s , , , < < s . . . . > > s , , , , ( ( s . . . . . ) ) s , , , , , ’ ’ s . . . . . . " " s , , , , , , ; ; s . . . . . ...

Char. Online Code Offline Code Char. Online Code Offline Code û ~150 P 150 _ ~199 P 199 ù ~151 P 151 Ø ~210 P 210 ÿ ~152 P 152 ø ~214 P 214 1 / 2 ~171 P 171 α ~224 P 224 1 / 4 ~172 P 172 ß ~225 P 225 C o d e 1 2 8 F u n c t i o n C o d e s Code Function Code ~201 F1 ~202 F2 ~203 F3 ~204 F4 B-8 Chara...

G L O S S A R Y batch G r o u p o f t a g s o r l a b e l s t h a t c o n t a i n t h e s a m e d a t a . batch separator E x t r a t a g b e t w e e n b a t c h e s t h a t s h o w s w h e r e o n e b a t c he n d s a n d t h e n e x t o n e b e g i n s . character L e t t e r, number, or symbol. c...

queue Batches waiting to print (also includes theb a t c h t h a t i s p r i n t i n g ) . supplies Ta g s o r l a b e l s u s e d f o r p r i n t i n g .