Page 2 - iMEDIATE Kiosk System
iMEDIATE Kiosk System Operating Manual Edition Nov 2006
Page 3 - Contents; Manufacturer’s Certification; 5” LCD monitor
Contents iMEDIATE Kiosk System – Operating Manual 01750096767 F Contents Manufacturer’s Certification ........................................... 1 Tested Safety ...........................................................................1 FCC-Class A Declaration.........................................
Page 5 - Environmentally friendly product design and development .56
Contents iMEDIATE Kiosk System – Operating Manual 01750096767 F Second Display (optional)............................................ 50 Advertisement Light Box.............................................. 51 Cleaning, Service & Maintenance ............................... 52 Appendix .............
Page 7 - Tested Safety; Note on the laser
Manufacturer’s Certification 01750096767 F MEDIATE Kiosk System – Operating Manual 1 Manufacturer’s Certification The device complies with the requirements of the EEC directive 89/336/EEC with regard to “Electromagnetic compatibility” and 73/23/ECC “Low Voltage Directive”. Therefore, you will find t...
Page 8 - Symbols used in this guide
Introduction 01750096767 F iMEDIATE Kiosk System – Operating Manual 2 INTRODUCTION This operating manual provides all the information required for problem-free operation of iMEDIATE kiosk system. Having studied the operating manual, you will be able to: - replace consumables (e.g. paper), - evaluate...
Page 9 - Important Safety Precautions
Important Saf ety Precautions 01750096767 F MEDIATE Kiosk System – Operating Manual 3 Important Safety Precautions Please read the following notes carefully before doing any work on the device. This device complies with the relevant safety regulations for information processing equipment. - Note the...
Page 10 - Repairs
Important Saf ety Precautions 4 iMEDIATE Kiosk System – Operating Manual 01750096767 F - During the thunderstorm, data transmission lines must not be connected or disconnected. - Only use accessories and extension components that have been approved by us. Nonobservance can result in damage to the sy...
Page 11 - Abbreviations
Abbreviations 01750096767 F MEDIATE Kiosk System – Operating Manual 5 Abbreviations CD-ROM Compact Disk – Read-Only Memory GmbH Limited company PC Personal Computer TH Thermal printer USB Universal serial bus HCR Hybrid Card Reader I/O Input/Output IR Infra-Red IRDA Infra-Red Data Association MMC Mu...
Page 12 - DEVICE OVERVIEW; Device Type
Device Overview 6 iMEDIATE Kiosk System – Operating Manual 01750096767 F DEVICE OVERVIEW Device Type The iMEDIATE kiosk system is a fully integrated system solution that provides the convenience of self service of high quality digital photo printing and payment transactions. It consists of 2 models,...
Page 15 - Device view for Desktop model
Device Overview 01750096767 F MEDIATE Kiosk System – Operating Manual 9 Device view for Desktop model 2 nd LCD monitor (optional) Integrated backlit A4 signage 15” LCD touchscreen P4 PC Stereo speakers Coin acceptor (optional) Bill acceptor (optional) CD dispenser External USB port CD RW / DVD Read-...
Page 16 - iMEDIATE Kiosk System Block Diagram
Device Overview 10 iMEDIATE Kiosk System – Operating Manual 01750096767 F iMEDIATE Kiosk System Block Diagram 120VAC Photo Printer 15” B A73A 10 8 Ohm Speaker 6 USB Hub TP07 Printer 1 8 24V AC Bd 16 Chassis Lock A3C40060778 4 +5V DC 5 19 12V AC Bd 6 4 11 1 USB HCR 7 IRDA 18 20 IDE/USB SCM Card Reade...
Page 17 - Operating Instructions
Device Overview 01750096767 F MEDIATE Kiosk System – Operating Manual 11 Operating Instructions Ensure that the correct power cord with safety approval is used (see chapter “Appendix”, is as specified in the “Power Cord Selection”). Ensure that the AC power point is switched off before inserting...
Page 18 - BASIC OPERATION
Basic Operation 12 iMEDIATE Kiosk System – Operating Manual 01750096767 F BASIC OPERATION It is easy to operate this device. To start operating the device, follow the steps listed below. Open the device (see in this chapter, section “Opening / clo sing the device”). Switch on the device (see in ...
Page 19 - Opening / closing the device
Basic Operation 01750096767 F MEDIATE Kiosk System – Operating Manual 13 Opening / closing the device The device is secured by a single lock. To open and to close the device doors, the set of keys shown here is supplied. To open the device, you need to first unlock the device front bezel. To unlock ...
Page 20 - Switching on / off the device
Basic Operation 14 iMEDIATE Kiosk System – Operating Manual 01750096767 F To close the device, push the device front bezel towards the device. Lock the device by turning the key 90° in clockwise direction. Switching on / off the device Switch on the AC power point with the power cord is inserted...
Page 21 - Disable / enable the ‘beep’ sound; Menu; Left
Basic Operation 01750096767 F MEDIATE Kiosk System – Operating Manual 15 15” LCD monitor The iMEDIATE system’s user display is realized using a 15” BA73A LCD monitor with touch screen function. Disable / enable the ‘beep’ sound The ‘beep’ sound during the operating of the touchscreen could be disabl...
Page 23 - Stereo audio speakers
Basic Operation 01750096767 F MEDIATE Kiosk System – Operating Manual 17 To disable the ‘beep’ sound, select the volume setting – ‘buzzer off’. To enable the ‘beep’ sound, select the volume setting – ‘buzzer on’. To exit the OSD menu, perform one of the following: 1. Hold down the SELECT key (...
Page 24 - Hybrid Card Reader
Hybrid Card Reader 18 iMEDIATE Kiosk System – Operating Manual 01750096767 F Hybrid Card Reader The Hybrid Card Reader (OMROM Model no. V2AF-01JP-AP1) is to provide the function of deciphering magnetic storage card which could be used for both the payments of services provided by the iMEDIATE or dou...
Page 25 - User Interfaces; Multimedia Storage Card Reader
User Interf aces 01750096767 F MEDIATE Kiosk System – Operating Manual 19 User Interfaces With the wide ranging digital photo storage medium available in the market, the iMEDIATE kiosk system is equipped with various means to access to these data. The identified storage medium which are integrated w...
Page 26 - Wireless Solution; IRDA Transceiver
User Interf aces 20 iMEDIATE Kiosk System – Operating Manual 01750096767 F Wireless Solution The wireless solution adopted for the iMEDIATE kiosk system consists of Infrared (IR) data transmission and Bluetooth. It offers the following features: Available solution in the market Widespread usage ...
Page 27 - Bluetooth Transceiver
User Interf aces 01750096767 F MEDIATE Kiosk System – Operating Manual 21 Bluetooth Transceiver The Bluetooth solution has the following features: Compact size Bluetooth TM V1.1 compliant Ease of interface (USB) Integrated antenna design Class II Bluetooth radio
Page 28 - Front Access USB Port
User Interf aces 22 iMEDIATE Kiosk System – Operating Manual 01750096767 F CD RW/ DVD Read-Only drive An CD RW / DVD Read-Only drive is incorporated within the iMEDIATE kiosk system to cater for the users who do not possess any of the storage media complimenting the multimedia storage card reader of...
Page 29 - Receipt Printer TP07; Function elements and controls
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 23 Receipt Printer TP07 The thermal receipt printer TP07 provides generates the receipt slips for the recording purpose on the transactions being carried out. The printer consists of a thermal printing unit, integrated paper ...
Page 31 - Printer control panel
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 25 Printer control panel 1 LINE FEED key When the key is pressed once, the paper feeds 1/6”. When the key is pressed for more than two seconds, the paper is fed constantly until the key is released. 2 TEST key Start Test prin...
Page 32 - Printer accessories; Roll holders
Receipt Printer TP07 26 iMEDIATE Kiosk System – Operating Manual 01750096767 F Printer accessories The following accessories are shipped as a set with the printer. Roll holders Roll holder for 18 mm core diameter Roll holder for 25 mm core diameter Roll holder for 40 mm core diameter Choose the ro...
Page 33 - Setting the paper-low sensor; Core diameter
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 27 Setting the paper-low sensor Before putting the device into service, or when there is a change of paper roll diameter or core diameter, check whether the selection switch (1) for the paper-low setting is in the right posit...
Page 35 - Changing the paper roll; Removing the paper roll
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 29 Changing the paper roll Open the device and pull out the equipment carriage as far as possible (see chapter “Basic Operation”, section “Opening / closing the device”). The following sections show how to change the paper ...
Page 36 - Inserting the paper roll
Receipt Printer TP07 30 iMEDIATE Kiosk System – Operating Manual 01750096767 F Inserting the paper roll Only use the paper types that are approved for this device. Prior to inserting a new paper roll, make sure that the beginning of the roll is not torn or folded. The beginning of the roll must be c...
Page 38 - Course of paper
Receipt Printer TP07 32 iMEDIATE Kiosk System – Operating Manual 01750096767 F Course of paper The following illustration shows the course of paper and the position of some printer elements. 1 Paper roll (winding direction) 5 Paper-out sensor 2 Paper-low sensor 6 Thermal tray 3 Opening for paper sup...
Page 39 - ERROR LED blinking pattern; Error
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 33 ERROR LED blinking pattern Recoverable errors The following table shows the blink pattern of all errors that can be recovered by following the steps described in section “Paper jam”. Error Description ERROR LED blinking pa...
Page 41 - Unrecoverable errors
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 35 Unrecoverable errors For recovery please contact Technical Support. Error Description ERROR LED blinking pattern Temperature error There is an abnormality of the print line temperature. High voltage error The power supply ...
Page 42 - Problems
Receipt Printer TP07 36 iMEDIATE Kiosk System – Operating Manual 01750096767 F Problems Paper jam Open the device and pull out the equipment carriage as far as possible (see chapter “Basic Operation”, section “Opening / closing the device”). Pull the paper out of the paper support (1). You must al...
Page 43 - Removing scraps of paper from the presenter
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 37 Removing scraps of paper from the presenter ‘OPEN’ is shown on the latching mechanism. Press the area marked ‘OPEN’ down in the direction of the arrow (1). Slightly raise the presenter in the direction of the arrow (2) and...
Page 45 - Remove scraps of paper from the thermal printing unit
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 39 Remove scraps of paper from the thermal printing unit The print head could be hot. Wait a few minutes for print head to cool down if it has just finished printing. Press the green lever as far as possible in the direction ...
Page 47 - Cut error; Temperature error thermal print head
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 41 Cut error Open the device and pull out the equipment carriage as far as possible (see chapter “Basic Operation”, section “Opening / closing the device”). When the cutter is in its home position you can see a red plastic ...
Page 48 - Remedying poor print quality
Receipt Printer TP07 42 iMEDIATE Kiosk System – Operating Manual 01750096767 F Remedying poor print quality The cause of poor or too light print quality could be a soiled thermal array. This section describes how to clean the print head. If this does not improve the print quality, please contact Tec...
Page 49 - No supply voltage
Receipt Printer TP07 01750096767 F MEDIATE Kiosk System – Operating Manual 43 No supply voltage If none of the three LEDs lights up and the printer executes no function, then the reason may be a failure in the power supply. Open the device and pull out the equipment carriage as far as possible (se...
Page 50 - Cleaning the sensors; Other problems
Receipt Printer TP07 44 iMEDIATE Kiosk System – Operating Manual 01750096767 F Cleaning the sensors Dirty sensors can also be a cause of malfunctions. Remove dirt, dus t and the like from the sensors with a soft, lint-free cloth or with compressed air. You can see the position of the sensors in the ...
Page 51 - Digital Photo Printer
Digital Photo Printer 01750096767 F MEDIATE Kiosk System – Operating Manual 45 Digital Photo Printer As an option available for the iMEDIATE kiosk system, the digital photo printer provides the facility for the user to print their photo immediately and directly from the kiosk as part of the transact...
Page 52 - Installation steps for digital photo printer
Digital Photo Printer 46 iMEDIATE Kiosk System – Operating Manual 01750096767 F Installation steps for digital photo printer Install only the digital photo printer supported by the iMEDIATE kiosk system (see the details in the table shown on the section “Digital Photo Printers”). There are few set...
Page 54 - Steps to load CDs in CD dispenser
CD Dispenser (optional) 48 iMEDIATE Kiosk System – Operating Manual 01750096767 F CD Dispenser (optional) CD dispenser enables the users to obtain a new CD-RW/DVD-RW directly from the device to be used as a media for data backup purpose. Steps to load CDs in CD dispenser In order to ensure the CD di...
Page 57 - Advertisement Light Box
Advertisement Light Box 01750096767 F MEDIATE Kiosk System – Operating Manual 51 Advertisement Light Box The lighting solution implemented is based on a 16W fluorescent lamp and electronic ballast. Different country possesses different power output standards hence electronic ballast or transformer r...
Page 59 - Appendix; Technical Data; Environmental Conditions
Appendix 01750096767 F MEDIATE Kiosk System – Operating Manual 53 Appendix Technical Data Installation specifications iMEDIATE Kiosk System Free-Standing Model Desktop model Dimensions: Height: Without optional 2 nd LCD display 1632 mm 868 mm With optional 2 nd LCD display 1944 mm 1180 mm Depth: 585...
Page 60 - Power Cord Selection; Countries
Appendix 54 iMEDIATE Kiosk System – Operating Manual 01750096767 F Power Cord Selection If the power cord is not provided with the system, the user has to ensure that a certified power cord is used as required by the Safety Regulation of the country. Countries Safety Approvals USA UL Canada CSA Germ...
Page 61 - Consumables; Approved Cleaning Materials
Appendix 01750096767 F MEDIATE Kiosk System – Operating Manual 55 Consumables You can order the consumables specified for the system components from your Wincor Nixdorf branch office or your Wincor Nixdorf sales partner. Information on consumables can be found in the internet at www.wincor- nixdorf....
Page 62 - Environmental Protection; Saving energy
Appendix 56 iMEDIATE Kiosk System – Operating Manual 01750096767 F Environmental Protection Environmentally friendly product design and development This product has been designed according to our corporate standard ‘Environmentally friendly product design and development’. This means that crucial cr...
Page 63 - Further information
Appendix 01750096767 F MEDIATE Kiosk System – Operating Manual 57 Returning, recycling and disposing of used units and consumables Details regarding the return and recycling of used units and consum ables can be obtained from your local branch office or from our Recycling Center in Paderborn: Tel.: ...