Page 3 - Contents
Cisco Wireless IP Phone 7920 for Cisco CallManager iii Contents C H A P T E R 1 Getting Started 1 How to Use this Guide 2 Safety and Performance Information 4 Battery Safety Notices 6 Accessories for the Cisco Wireless IP Phone 7920 9 Installing the Battery 10 Charging the Phone Battery 12 C H A P T...
Page 7 - Note
Cisco Wireless IP Phone 7920 for Cisco CallManager 1 C H A P T E R 1 Getting Started Before using your Cisco Wireless IP Phone 7920, make sure that the following items are in the box: • Cisco Wireless IP Phone 7920 • Standard battery • Power supply • Cisco Wireless IP Phone 7920 Guide • Regulatory C...
Page 8 - How to Use this Guide
2 78-14564-03 How to Use this Guide This guide provides you with an overview of the features that are available on your phone. For information about common tasks, refer to the following table. Contact your system administrator if you have problems or need more information about your phone. If you wa...
Page 10 - Safety and Performance Information; Warning
4 78-14564-03 Safety and Performance Information Before installing and using your phone Cisco Wireless IP Phone 7920 read the following safety notices. Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the h...
Page 12 - Battery Safety Notices
6 78-14564-03 Battery Safety Notices These battery safety notices apply to the batteries that are approved by the Cisco Wireless IP Phone 7920 manufacturer. Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type reco...
Page 13 - Caution
Getting Started Cisco Wireless IP Phone 7920 for Cisco CallManager 7 Caution To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. Caution Handle a damaged or leaking battery with extreme care. If you come in contact with the electro...
Page 16 - Installing the Battery
10 78-14564-03 Installing the Battery You must install and charge the battery before you can use the Cisco Wireless IP Phone 7920. To install or remove the battery, follow these steps. 1. To install the battery, insert the battery catches (as shown in Figure 1-1) in the corresponding slots at the bo...
Page 18 - Charging the Phone Battery
12 78-14564-03 Charging the Phone Battery The Cisco Wireless IP Phone 7920 is powered by a rechargeable battery. To charge the battery, follow these steps: 1. Connect the cable from the power supply to the outlet in the phone. 2. Connect the power supply to an AC wall outlet as shown in Figure 1-2. ...
Page 24 - Powering On the Phone
18 78-14564-03 Powering On the Phone To turn the phone on, press and hold the key for two to three seconds. The phone authenticates, then associates with a wireless access point, and connects to the IP telephony network. In a Cisco Light Extensible Authentication Protocol (LEAP) environment, you mig...
Page 25 - Main Screen and Display Indicators
Overview of the Cisco Wireless IP Phone 7920 Cisco Wireless IP Phone 7920 for Cisco CallManager 19 Main Screen and Display Indicators Figure 2-2 shows the icons that display in the main screen in standby mode. Figure 2-2 Main Screen 1 Battery icon—Shows level of charge in battery 2 Vibration icon—In...
Page 26 - Shortcut Keys for Phone Functions; Function
20 78-14564-03 Shortcut Keys for Phone Functions The phone keypad provides the following shortcuts to frequently used functions. Shortcut Key Function Notes Locks or unlocks the phone keypad Press and hold the key. The icon displays at the top of the Main screen. Press and hold the key to toggle key...
Page 28 - Document Conventions; Action Keys
22 78-14564-03 Document Conventions To simplify the instructions for using phone features and for changing phone settings, this guide uses the following conventions and terms. Action Keys Navigation Instructions in This Guide Using or softkeys with labels When you must press the softkey for a menu, ...
Page 29 - Using the Phone Menus; Menu
Overview of the Cisco Wireless IP Phone 7920 Cisco Wireless IP Phone 7920 for Cisco CallManager 23 Using the Phone Menus The phone menus provide access to phone features and settings. When you press Menu, the name of the first menu displays on your phone screen with a set of overlapping tabs for the...
Page 30 - Scroll to 802.11b Configuration and press Select.
24 78-14564-03 Setting the LEAP Username and Password When powering on your phone for the first time, you might need to set your LEAP user name and password. Your administrator can provide LEAP information. You must access the Network Configuration menu and navigate to the 802.11b Configuration opti...
Page 31 - Scroll to Username or Password and press Select.; Entering and Editing Text
Overview of the Cisco Wireless IP Phone 7920 Cisco Wireless IP Phone 7920 for Cisco CallManager 25 4. Scroll to Username or Password and press Select. 5. Press Edit and enter your username or password. See the “Entering and Editing Text” section on page 25, for assistance. Note The LEAP password ent...
Page 33 - Placing Calls
Cisco Wireless IP Phone 7920 for Cisco CallManager 27 C H A P T E R 3 Basic Call Handling Basic call-handling tasks such as placing, answering, transferring, and conferencing calls are available to most phone users. Placing Calls If you want to... Then... Dial a phone number Enter the phone number u...
Page 35 - Answering and Ending Calls; Choose EndCall or
Basic Call Handling Cisco Wireless IP Phone 7920 for Cisco CallManager 29 Answering and Ending Calls Muting Calls To turn off the microphone on your phone, you can use the Mute feature. If you want to... Then... Answer a call Press and release (green key) to connect to the incoming call. Silence the...
Page 36 - Adjusting the Speaker Volume
30 78-14564-03 Adjusting the Speaker Volume Tip To maintain the speaker volume adjustment after powering off the phone, see the “Change the speaker volume for the active profile” section on page 57. Figure 3-1 Adjusting the Speaker Volume If you want to... Then... Change the volume during a call Pre...
Page 37 - Placing Calls on Hold
Basic Call Handling Cisco Wireless IP Phone 7920 for Cisco CallManager 31 Placing Calls on Hold You can have only one active call at a time, so you must place calls on hold while you answer another call. Tip Avoid putting a conference call on Hold because activating Hold usually generates music. If ...
Page 38 - Transferring Calls; Trnsfer
32 78-14564-03 Transferring Calls You can transfer a connected caller to another party by using the Transfer feature. The target is the number that receives the transferred call. If you want to... Then... Transfer a call without talking to the transfer recipient During a call, press or to switch to ...
Page 39 - Making Conference Calls
Basic Call Handling Cisco Wireless IP Phone 7920 for Cisco CallManager 33 Making Conference Calls Conference calling allows from three to sixteen parties to participate simultaneously in a call. Your Cisco IP Phone supports several types of conference calls depending on your configuration. The softk...
Page 40 - Making Meet-Me Conference Calls
34 78-14564-03 Tip The number of parties that you can add to a conference call is set by your system administrator. Making Meet-Me Conference Calls A Meet-Me conference allows participants to dial a Meet-Me conference number at a pre-determined time to join the conference call. Drop the last partici...
Page 43 - Parking and Retrieving Parked Calls
Cisco Wireless IP Phone 7920 for Cisco CallManager 37 C H A P T E R 4 Using Advanced Call Features Advanced call handling tasks require access to special features. Your system administrator might configure these features for your phone depending on your call-handling needs and work environment. Park...
Page 45 - Understanding Shared Lines; to PickUp and press the softkey.
Using Advanced Call Features Cisco Wireless IP Phone 7920 for Cisco CallManager 39 Tip If several calls come in when you activate Pickup or Group Pickup, the first unanswered call rings at your phone. Understanding Shared Lines Your system administrator might give you a “shared” line. Shared line fe...
Page 47 - Using the Phone Book
Cisco Wireless IP Phone 7920 for Cisco CallManager 41 C H A P T E R 5 Using the Phone Book and Speed Dial Features Your Cisco Wireless IP Phone 7920 comes with a personal phone book feature. You can use the Directory menu to view phone book entries, to add or edit phone book entries, and to set up s...
Page 51 - Configuring Speed Dial Hot Keys
Using the Phone Book and Speed Dial Features Cisco Wireless IP Phone 7920 for Cisco CallManager 45 Tip When adding external phone numbers, enter your external access number, such as 9, and the entire telephone number, including 1 and the area code. Configuring Speed Dial Hot Keys On the Cisco Wirele...
Page 55 - Playing Voice Messages
Cisco Wireless IP Phone 7920 for Cisco CallManager 49 C H A P T E R 6 Using Voice Messaging and Call History Logs The Cisco Wireless IP Phone 7920 main menu provides access to the voice messaging service and to call history logs. Playing Voice Messages When the phone displays, “You have voice mail,”...
Page 60 - Options for Profile Settings; Profiles
54 78-14564-03 Options for Profile Settings You can choose a profile from the Profiles menu and use the default settings, or you can adjust the settings to meet your needs. For example, you can choose the Normal profile and change the Warning Tone from Tone to Vibrate. Table 7-1 shows the profile se...
Page 61 - Configuring Profiles; Profile Settings
Using and Changing Profiles Cisco Wireless IP Phone 7920 for Cisco CallManager 55 Configuring Profiles You can activate a profile, then you can adjust the settings for the profile. Table 7-1 Options for Changing Profile Settings Profile Settings Setting Options Activate Select Deselect Ring Volume U...
Page 62 - Back to make the change.
56 78-14564-03 Change the ring volume for the active profile Choose Menu > Profiles, then select the active profile. Scroll to and select Ring Volume. Press to increase the volume or to decrease the volume. Press Back to make the change. Change the incoming call alert for the active profile Choos...
Page 63 - Press Back to make the change.
Using and Changing Profiles Cisco Wireless IP Phone 7920 for Cisco CallManager 57 Tips • If the phone detects a weak signal or a low battery, it displays warning messages and sends the warning tone or vibration. • A check mark displays next to the active profile setting. • To maintain the speaker vo...
Page 65 - Change Phone Settings
Cisco Wireless IP Phone 7920 for Cisco CallManager 59 C H A P T E R 8 Customizing Phone Settings and Viewing Phone Status You can personalize your phone by adjusting phone settings such as ring tones and screen messages. You can secure access to your phone by enabling the phone lock feature. After p...
Page 66 - Changing Ring Tone Settings
60 78-14564-03 Changing Ring Tone Settings To access phone settings, press Menu, then press or to switch to the Phone Settings menu. Select Phone Settings and the list of phone setting options appear. If you want to... Then... Change ring tones for your phone Scroll to and select Ring Tones, then sc...
Page 67 - Changing Phone Display Settings
Customizing Phone Settings and Viewing Phone Status Cisco Wireless IP Phone 7920 for Cisco CallManager 61 Changing Phone Display Settings Choose Menu > Phone Settings to change settings that control the phone screen and displayed information. If you want to... Then... Choose the language that dis...
Page 68 - Changing Phone Access Settings
62 78-14564-03 Changing Phone Access Settings Choose Menu > Phone Settings menu to change these settings that control access to the phone and phone records. If you want to... Then... Require the use of a password to unlock the phone when powering it on Scroll to and select Phone Lock, then scroll...
Page 70 - Viewing Phone Status
64 78-14564-03 Viewing Phone Status For troubleshooting purposes, you might need to view the software, firmware, and hardware releases on your phone that are described in the table below. If you want to... Then... View the Phone Status Options Press Menu and press or to switch to the Phone Settings ...