Page 3 - Warnings
3 Warnings WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an ear-nose-throat doctor (an ENT), because your condition needs specialized care. Over-the- counter hearing aids are only for users who are age 18 and older. This OTC hearing aid is for users who ...
Page 6 - Caution and notices for users
6 Caution and notices for users Caution: This is not hearing protection. You should remove this device if you experience overly loud sounds, whether short or long-lasting. If you’re in a loud place, you should use the right kind of hearing protection instead of wearing this device. In general, if yo...
Page 9 - Congratulations; We are thrilled that you have taken the first step
9 Congratulations We are thrilled that you have taken the first step towards better hearing. We look forward to being part of this new journey. This manual will provide you with all the information you need to set up, use and care for your new Lexie B2 Hearing Aids, Powered by Bose. For additional i...
Page 14 - Safety and health information
Safety and health information 1 4 1 1 Safety and health information Intended useIndications for useClinical dataHearing healthcare informationImportant safety instructionsWarningsCautions
Page 19 - which may be a choking hazard.
Safety and health information 1 9 1 WARNINGS Keep and store device and components out of reach of children. Contains small parts which may be a choking hazard. • To prevent hearing damage: – Use appropriate hearing protection in loud environments. The hearing aids are NOT hearing protection devices....
Page 24 - Set up the hearing aids
Set up the hearing aids 2 4 2 What’s in the box Hearing aid overview Connect your phoneDownload the Lexie appPower on 2 Set up the hearing aids
Page 27 - aids and learn how to wear and use them with video; Note: For the best experience, connect the hearing; aids to your phone using the Lexie app instead of the
Set up the hearing aids 2 7 2 Connect your phoneTo control the hearing aids using the Lexie app, you must connect your phone with the hearing aids.To connect your phone, follow the steps below. Step 1:Download the Lexie app (see page 28). Step 2:Power on the hearing aids (see page 39). Step 3:Follow...
Page 28 - them to fit your hearing needs, and manage settings.
Set up the hearing aids 2 8 2 Download the Lexie appThe Lexie app lets you set up the hearing aids, adjust them to fit your hearing needs, and manage settings. Step 1:On your smartphone, use your web browser to visit lexiehearing.com/us/the-lexie-app-and-lexie-care- promise and download the Lexie ap...
Page 31 - How to wear
Put on the hearing aidsCheck your fit 3 How to wear
Page 32 - Put on the hearing aids
How to wear 3 2 3 Put on the hearing aids TIPS: • If you have long hair, put your hair up. • If you wear glasses, keep your glasses on. • Consider using a mirror to check your fit. Step 1:Compare the left and right hearing aids. The left hearing aid has a blue receiver, and the right hearing aid has...
Page 34 - The dome may feel strange or itchy inside your ear
How to wear 3 4 3 Note: The dome may feel strange or itchy inside your ear canal at first. If you’re uncomfortable, check whether your dome size is correct (see page 36). Step 5:Check to make sure that all parts of the receiver wire run close to the side of your head. Step 6:Repeat steps 2 – 5 for t...
Page 35 - Check your fit; Are the hearing aids on correctly?
How to wear 3 5 3 To remove the hearing aidsHold the receiver wire close to the dome and gently remove the dome f rom your ear canal. Then, pull the hearing aid body out f rom behind your ear. Check your fit Use a mirror to make sure that the hearing aids are on correctly and that they fit your ears...
Page 38 - Hearing aid and app controls
Hearing aid and app controls 3 8 4 4 Hearing aid and app controls Power onPower offWorld VolumeTreble and bassDirectionalityBalanceEnvironment settingsMuteListen to phone calls
Page 39 - Power on
Hearing aid and app controls 4 3 9 Power on To power on, press and release the World Volume down button on each hearing aid.If you’re wearing the hearing aids, after 3 seconds, you hear a tone; 6 seconds later, the hearing aids power on. Notes: • This delay gives you time to put on the hearing aids ...
Page 40 - Power off
Hearing aid and app controls 4 0 4 Power off Step 1:Match the right hearing aid to the right side of the charging case.The right hearing aid has a red receiver, and the right side of the charging case has a red marking. Step 2:Align the charging contacts on the hearing aid with the charging pins on ...
Page 41 - case until it magnetically
Hearing aid and app controls 4 1 4 Step 3:Place the hearing aid in the case until it magnetically snaps into place.If the case is connected to power, the status light on that side of the case glows according to charging status (see page 62). Step 4:Repeat steps 1 – 3 for the left hearing aid. L R
Page 42 - off the hearing aids using the hearing aid controls.
Hearing aid and app controls 4 2 4 Power off using the hearing aid controlsIf you don’t have the case nearby, you can also power off the hearing aids using the hearing aid controls. Step 1:While wearing the hearing aids, press and hold the World Volume down button on one of them for 3 seconds, then ...
Page 43 - World Volume; You can make sounds louder or quieter by adjusting
Hearing aid and app controls 4 3 4 World Volume You can make sounds louder or quieter by adjusting World Volume. Adjust World Volume using the hearing aid controlsThe World Volume buttons are located on the back of each hearing aid. Increase World Volume (make sounds louder) Decrease World Volume (m...
Page 45 - Treble and bass; To increase treble (make sounds
Hearing aid and app controls 4 5 4 Treble and bass You can make voices sound clearer using the treble and bass controls in the Lexie app. Adjust treble and bass In the Lexie app, f rom the home screen, do one of the following: • To increase treble (make sounds brighter): Drag the Treble and Bass whe...
Page 46 - Directionality; You can adjust Directionality settings so that the
Hearing aid and app controls 4 6 4 Directionality You can adjust Directionality settings so that the microphones focus on sounds coming f rom different areas around you. When to use each Directionality setting Each Directionality setting is best for different situations. Directionality setting Descr...
Page 47 - the home screen, tap the
Hearing aid and app controls 4 7 4 Directionality setting Description When to use Front Helps you hear sounds in f ront of you. Better for conversations when background noise is present. Use when having a conversation in a noisy environment, like a restaurant or a party. Select a Directionality sett...
Page 48 - Balance; Adjust Balance
Hearing aid and app controls 4 8 4 Step 2:Tap your preferred Directionality setting. Balance If sound seems uneven between your ears (one ear is louder than the other), you can even things out using the Balance controls in the Lexie app. Adjust Balance Step 1:In the Lexie app, f rom the home screen,...
Page 50 - Environment settings
Hearing aid and app controls 5 0 4 Environment settings Environment settings are groups of settings that you can create and quickly switch between depending on your situation. You can customize the suggested Environment settings — Noisy indoor, Outdoors, Music, and Everyday - or create your own. Not...
Page 51 - Mute; TIP: You can also unmute
Hearing aid and app controls 5 1 4 Mute The mute function adjusts settings so that you hear sounds as if you weren’t wearing the hearing aids. TIP: You can also unmute by adjusting World Volume using the hearing aid controls. WARNING Be careful not to activate some hearing aid settings if doing so c...
Page 52 - Listen to phone calls; Tips for clear phone calls
Hearing aid and app controls 5 2 4 Listen to phone calls During phone calls, hold your phone to your ear like you normally would. The hearing aid microphones amplify sound f rom your phone speakers. Tips for clear phone calls • On your phone, increase the volume until you can comfortably hear the ca...
Page 53 - Adjusting to the hearing aids; What to expect
Page 54 - Comfort and fit
Adjusting to the hearing aids 5 4 5 What to expect Adjusting to a new hearing aid can feel overwhelming at first, and it can take time to feel fully comfortable. With patience, though, you’ll soon be enjoying better hearing.Here’s what you can expect during the first few days and weeks of using the ...
Page 56 - Battery
Battery 5 6 6 Charge the hearing aidsCharging timeCheck the hearing aid battery level 6 Battery
Page 57 - Charge the hearing aids; an agency-approved power supply, such as a USB; wall charger or computer,; that meets local regulatory; with one of the following or equivalent test standards:
Battery 6 5 7 Charge the hearing aids WARNINGTo avoid risk of injury, use this product only with an agency-approved power supply, such as a USB wall charger or computer, that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC) and complies with one of the following or equivalent test stand...
Page 58 - The hearing aid contains a built-in and nonremovable
Battery 5 8 6 Note: The hearing aid contains a built-in and nonremovable rechargeable lithium-ion battery. It can be taken onto airplanes as carry-on luggage. Step 3:Connect the other end to a USB-A wall charger or computer (not provided). Step 4:Place both hearing aids in the case (see page 40).The...
Page 60 - Check the hearing aid battery; While using the hearing aids
Battery 6 6 0 Check the hearing aid battery level While using the hearing aids • In the Lexie app, f rom the home screen, tap the Battery button to view the battery level. • If you hear “Battery low,” f rom one of the hearing aids, charge the hearing aids. While charging the hearing aidsWhen you pla...
Page 61 - Hearing aid status; Charging status lights
Page 64 - Bluetooth® connections; Connect your phone
Bluetooth® connections 6 4 8 Bluetooth ® Low Energy wireless technology lets you control the hearing aids using the Lexie app. Before you can control the hearing aids, you must download the app and connect your phone with the hearing aids. Note: Although connecting your phone lets you control the he...
Page 65 - Clear the hearing aid device lists
Bluetooth® connections 6 5 8 • For the best experience, connect the hearing aids to your phone using the Lexie app instead of the Bluetooth ® menu on your phone. Connect a different phoneYou can store up to 20 phones in the hearing aid device lists.To connect a different phone, see page 27. Note: If...
Page 67 - Care and maintenance
9 Care and maintenance Store the hearing aids Maintain the hearing aidsConsumablesLimited warrantyReturns and exchangesUpdate the hearing aids
Page 68 - Store the hearing aids; WARNING
Care and maintenance 6 8 9 Store the hearing aids To protect the hearing aids, store them in the charging case with the lid closed when you’re not using them. WARNING Keep and store device and components out of reach of children. Contains small parts which may be a choking hazard. Note: • Don’t stor...
Page 69 - Maintain the hearing aids; Moisture; Keep the hearing aids and charging case dry
Care and maintenance 6 9 9 Maintain the hearing aids To prevent damage and preserve sound quality, it’s important to regularly maintain the hearing aids and replace components. Moisture Moisture can damage the hearing aids and charging case or cause them to fail. Keep the hearing aids and charging c...
Page 70 - Daily maintenance; Maintain the domes
Care and maintenance 7 0 9 If the hearing aids or charging case gets excessively wet • Remove moisture with a soft, lint-f ree cloth. Unplug the case, and open the lid. Place the case and the hearing aids separately in a dry place to dry overnight. TIP: If you live in a humid climate or sweat often,...
Page 71 - Weekly maintenance; Maintain the receiver wire, hearing aid body, and; Quarterly maintenance; Replace the domes: Replace the domes every 3
Care and maintenance 7 1 9 provided hearing aid brush or a soft, lint-f ree cloth. Maintain the charging contacts: Remove moisture f rom the charging contacts with a soft, lint-f ree cloth. Weekly maintenance Maintain the receiver wire, hearing aid body, and charging pins in the case: Use a soft, li...
Page 72 - Follow the instructions in the Wax Guard Replacement; Yearly maintenance; Replace the receiver wires: Replace the receiver; aids sound quieter than usual or if audio is
Care and maintenance 7 2 9 quieter than usual, replace them and the domes immediately. Follow the instructions in the Wax Guard Replacement Guide in order to replace your wax guards. Yearly maintenance Replace the receiver wires: Replace the receiver wires every year (see page 73). If the hearing ai...
Page 73 - Consumables
Care and maintenance 7 3 9 Consumables Consumables can be ordered through the Lexie Contact Center. • Open or closed domes (sizes 1, 2, or 3) • Hearing aid brush • Charging case • Receiver wire (sizes 1, 2, or 3) • USB-C ® to USB-A cable • Wax guards Limited warranty The hearing aids are covered by ...
Page 74 - Returns and exchanges
Care and maintenance 7 4 9 Returns and exchanges Satisfaction is guaranteed on all Lexie products. We want you to be thrilled, so if you’re not satisfied with your purchase for any reason, simply return it within the trial period for a full refund. Important: Do not return any product without follow...
Page 75 - Troubleshooting
10 Troubleshooting Try these solutions firstOther solutionsDome troubleshootingReceiver wire size troubleshooting
Page 76 - Try these solutions first
Troubleshooting 7 6 10 Try these solutions first If you experience problems with the hearing aids, try these general solutions first: • Power the hearing aids off (see page 40) and then on (see page 39). • Charge the hearing aids (see page 57). • Download the Lexie app and run any available software...
Page 77 - Other solutions; If you could not resolve your issue, see the table below; Problem
Troubleshooting 7 7 10 Other solutions If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact the Lexie Contact Center. Visit: lexiehearing.com/us/contact Problem Solutions Hearing aids don’t po...
Page 92 - Dome troubleshooting; Check if the domes are too big or too small
Troubleshooting 9 2 10 Dome troubleshooting Check if the domes are too big or too small If one or both domes match the descriptions below, try a different dome size (see page 93). Too big: • The dome feels painful or uncomfortable. • It’s difficult to insert the dome into your ear canal. • The bend ...
Page 93 - Dome sizes; The dome size is marked on the dome packaging as
Troubleshooting 9 3 10 Dome sizes The dome size is marked on the dome packaging as size 1, size 2, or size 3. SIZE 1 SIZE 2 SIZE 3 Size 2 open domes come attached to the hearing aids. Note: Dome size doesn’t relate to receiver wire length. You might have a different dome size and receiver wire size ...
Page 94 - Try another dome size; If the domes don’t feel comfortable or secure, choose
Troubleshooting 9 4 10 Try another dome size If the domes don’t feel comfortable or secure, choose another dome size. Note: You may need to try all three dome sizes or use a different size dome for each ear. Step 1:Based on the sizing information on page 36, if the default size 2 domes are too big, ...
Page 95 - Dome types
Troubleshooting 9 5 10 Dome types Within each dome size, there are two types of domes: open and closed.Open domes (attached to the hearing aids) help your voice sound more natural. They have holes around the center of the dome.Closed domes provide more bass and allow you to comfortably use a higher ...
Page 96 - Change the domes
Troubleshooting 9 6 10 Change the domes Step 1:Hold the receiver and firmly pull the current dome off. Step 2:Choose a new dome size (see page 94) and/or dome type (see page 95). Note: Each dome can work with either the left or right hearing aid. Step 3:Align the opening of the new dome with the rec...
Page 97 - that it’s securely fastened on the
Troubleshooting 9 7 10 Step 4:Gently tug the dome to make sure that it’s securely fastened on the receiver. Note: Don’t wear the hearing aid if the dome isn’t secure. Otherwise, the dome could become stuck in your ear canal (see page 88). Step 5:Repeat steps 1 – 4 for the other hearing aid, if neces...
Page 98 - Receiver wire size; Check if the receiver wires are too long or
Troubleshooting 9 8 10 Receiver wire size troubleshooting Check if the receiver wires are too long or too short If one or both receiver wires match the descriptions below, use the provided receiver wire sizing tool to measure your exact size (see page 100). If you need a different size, you can orde...
Page 100 - Measure your receiver wire size
Troubleshooting 1 0 0 10 Measure your receiver wire size Step 1:Ask a f riend or family member to help (recommended).They can make things easier by checking that the receiver wire sizing tool is on your ear correctly and taking a photo for you. Note: If nobody’s around to help, you can use a mirror ...
Page 103 - which colored band aligns
Troubleshooting 1 0 3 10 Step 6:Look at the photo and see which colored band aligns with the top of your ear canal.The number in the band is the receiver wire size you need. 1 2 3 R 1 2 3 R 1 2 3 R Size 1 Size 2 Size 3
Page 105 - Symbols and descriptions; Regulatory and
Symbols and descriptions 11 Regulatory and legal information
Page 106 - Regulatory and legal information
Regulatory and legal information 1 0 6 11 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This...
Page 108 - with the limits per CISPR 11 class B.
Regulatory and legal information 1 0 8 11 proprietary technologies.Radio Transceiver Frequency Range: 2.4 to 2.4835 GHzRadio Receiver Bandwidth: 2 MHz Modulation Type: 1 Mb/s and 2 Mb/s GFSKPeak Effective Isotropic Radiated Power: 0 dBm This equipment has been tested and found to comply with the lim...
Page 110 - Recommended Temperature Range for Best Battery
Regulatory and legal information 1 1 0 11 Operating Conditions: Temperature Range: 32°F – 104°F (0°C – 40°C) Humidity Range: 0 – 95% RH Pressure Range: 70 – 110 kPa Storage/Transport Conditions: -13°F 158°F Temperature Range: -13°F – 158°F (-25°C – 70°C Recommended Temperature Range for Best Battery...
Page 111 - Overall with receiver wire: 35 mm long x 23 mm wide x
Regulatory and legal information 1 1 1 11 Time to warm f rom minimum storage temperature before use: 1 hourTime to cool f rom maximum storage temperature before use: 1 hourDimensions (Single Hearing Aid): Overall with receiver wire: 35 mm long x 23 mm wide x 15 mm thick Overall without receiver wire...
Page 112 - Lexie B2 Hearing Aids, Powered by Bose comply with
Regulatory and legal information 1 1 2 11 Expected Service Life of Product and Components: 2 YearsClassification: The hearing aids are classified as a Type B Applied Part, IEC 60601-2-66 b Lexie B2 Hearing Aids, Powered by Bose comply with the following domestic and international regulations for med...
Page 120 - f requency
Regulatory and legal information 1 2 0 11 Frequency (Hz) Full-On Gain (FOG50) G ain ( dB ) 1000 10000 0 100 10 20 30 40 50 Frequency (Hz) Maximum Output (OSPL90) Output ( dB SPL ) 1000 10000 70 100 80 90 100 110 120 Figure 2: Nominal f requency response curve as measured in a 2 cc coupler. Figure 1:...
Page 122 - The Lexie Hearing Privacy Policy is available at
Regulatory and legal information 1 2 2 11 The Lexie Hearing Privacy Policy is available at lexiehearing.com/us/privacy-policy.Lexie Hearing and the Lexie app icon are trademarks of hearX Group.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Stor...
