Franklin 2007 - Manuals - manualsarea.com

Page 3 - Commitment to Quality

Franklin Electric is committed to provide customers with defect free products through our program of continuous improvement. Quality shall, in every case, take precedence over quantity. Commitment to Quality

Page 5 - Contents; Submersible Motors; A suitable operating environment; Application • Installation • Maintenance Manual

Application – All Motors Storage ........................................................................... 3Frequency of Starts ......................................................... 3Mounting Position ........................................................... 3Transformer Capacity ..............

Page 6 - Application – All Motors; Minimize the frequency of starts, preferably to fewer; Storage; Table 3 Number of Starts

Application – All Motors Franklin submersible motors are designed primarily for operation in the vertical, shaft-up position. During acceleration, the pump thrust increases as its output head increases. In cases where the pump head stays below its normal operating range during startup and full speed...

Page 7 - Standard kVA; Effects of Torque; Table 4 Transformer Capacity

Application – All Motors Distribution transformers must be adequately sized to satisfy the kVA requirements of the submersible motor. When transformers are too small to supply the load, there is a reduction in voltage to the motor. Table 4 references the motor horsepower rating, single-phase and thr...

Page 8 - To prevent accidental electrocution,; Generator Operation; Use of Engine Driven Generators - Single-Phase or Three-Phase; Table 5 Engine Driven Generators; Use of Check Valves; NOTE

Application – All Motors WARNING: To prevent accidental electrocution, automatic or manual transfer switches must be used any time a generator is used as standby or back up on power lines. Contact power company for use and approval. Table 5 lists minimum generator sizes based on typical 80 °C rise c...

Page 9 - Wells – Large Diameter, Uncased, Top Feeding and Screened Sections; Table 6 Required Cooling Flow; Flow Inducer Sleeve

Application – All Motors Franklin Electric submersible motors are designed to operate with a cooling fl ow of water over and around the full length of the motor. If the pump installation does not provide the minimum fl ow shown in table 6, a fl ow inducer sleeve (fl ow sleeve) must be used. The cond...

Page 10 - Head Loss From Flow Past Motor; Using table 7A, determine pump gpm required; Table 7 Head Loss in Feet (Meters) at Various Flow Rates

Application – All Motors Table 7 lists the approximate head loss due to fl ow between an average length motor and smooth casing or fl ow inducer sleeve. Head Loss From Flow Past Motor Hot Water Applications (Standard Motors) Franklin Electric offers a line of Hi-Temp motors which are designed to ope...

Page 11 - Hot Water Applications - Example; Table 8A Service Factor Horsepower; EXAMPLE

Application – All Motors EXAMPLE: A 6" pump end requiring 39 hp input will pump 124 °F water in an 8" well at a delivery rate of 140 gpm. From table 7A, a 6" fl ow sleeve will be required to increase the fl ow rate to at least 3 ft/s Using table 8, the 1.62 heat factor multiplier is sele...

Page 12 - Normally, the ground wire to the motor would provide the; Control Box and Panel Environment; Serious or fatal electrical shock may; Drawdown Seals

Application – All Motors The primary purpose of grounding the metal drop pipe and/or metal well casing in an installation is safety. It is done to limit the voltage between nonelectrical (exposed metal) parts of the system and ground, thus minimizing dangerous shock hazards. Using wire at least the ...

Page 13 - Application – Single-Phase Motors; BIAC Switch Operation; -Wire Motor Solid State Controls; enough to open the contacts of the relay.

Application – Single-Phase Motors BIAC Switch Operation When power is applied the bi-metal switch contacts are closed, so the triac is conducting and energizes the start winding. As rpm increases, the voltage in the sensor coil generates heat in the bi-metal strip, causing the bi-metal strip to bend...

Page 14 - Lengths in; BOLD; only meet the US National Electrical

Application – Single-Phase Motors 75 °C 2 or 3-Wire Cable, 60 Hz (Service Entrance to Motor - Maximum Length In Feet) Lengths in BOLD only meet the US National Electrical Code ampacity requirements for individual conductors 60 °C or 75 °C in free air or water, not in magnetic enclosures, conduit or ...

Page 15 - Two or More Different Cable Sizes Can Be Used; Actual Length

Application – Single-Phase Motors 3 hp, 230 VSingle-Phase Motor 310 ft #6 AWG (41.3% of allowable cable) 160 ft #10 AWG (53.3% of allowable cable) Depending on the installation, any number of combinations of cable may be used. For example, in a replacement/upgrade installation, the well already has ...

Page 17 - Table 14 Single-Phase Motor Fuse Sizing

Application – Single-Phase Motors Table 14 Single-Phase Motor Fuse Sizing TYPE MOTOR MODELPREFIX RATING CIRCUIT BREAKERS OR FUSE AMPS CIRCUIT BREAKERS OR FUSE AMPS (MAXIMUM PER NEC) (TYPICAL SUBMERSIBLE) STANDARD FUSE DUAL ELEMENT TIME DELAY FUSE CIRCUIT BREAKER STANDARD FUSE DUAL ELEMENT TIME DELAY...

Page 18 - running capacitance can be added.; Table 15A Buck-Boost Transformer Sizing; Auxiliary Running Capacitors; max; in each lead with the added capacitor.

Application – Single-Phase Motors Buck-Boost transformers are power transformers, not control transformers. They may also be used to lower voltage when the available power supply voltage is too high. When the available power supply voltage is not within the proper range, a buck-boost transformer is ...

Page 19 - Application – Three-Phase Motors; Continued on page 17

Application – Three-Phase Motors Continued on page 17 60 °C MOTOR RATING 60 °C INSULATION - AWG COPPER WIRE SIZE MCM COPPER WIRE SIZE VOLTS HP KW 14 12 10 8 6 4 3 2 1 0 00 000 0000 250 300 350 400 500 200 V60 Hz Three- Phase 3 - Lead 1/2 0.37 710 1140 1800 2840 4420 3/4 0.55 510 810 1280 2030 3160 1...

Page 20 - Continued on page 18

Application – Three-Phase Motors 60 °C MOTOR RATING 60 °C INSULATION - AWG COPPER WIRE SIZE MCM COPPER WIRE SIZE VOLTS HP KW 14 12 10 8 6 4 3 2 1 0 00 000 0000 250 300 350 400 500 460 V60 Hz Three- Phase 3 - Lead 1/2 0.37 3770 6020 9460 3/4 0.55 2730 4350 6850 1 0.75 2300 3670 5770 9070 1.5 1.1 1700...

Page 22 - Continued on page 20

Application – Three-Phase Motors Continued on page 20 75 °C MOTOR RATING 75 °C INSULATION - AWG COPPER WIRE SIZE MCM COPPER WIRE SIZE VOLTS HP KW 14 12 10 8 6 4 3 2 1 0 00 000 0000 250 300 350 400 500 200 V60 Hz Three- Phase 3 - Lead 1/2 0.37 710 1140 1800 2840 4420 3/4 0.55 510 810 1280 2030 3160 1...

Page 23 - Continued on page 21

Application – Three-Phase Motors 75 °C MOTOR RATING 75 °C INSULATION - AWG COPPER WIRE SIZE MCM COPPER WIRE SIZE VOLTS HP KW 14 12 10 8 6 4 3 2 1 0 00 000 0000 250 300 350 400 500 460 V60 Hz Three- Phase 3 - Lead 1/2 0.37 3770 6020 9460 3/4 0.55 2730 4350 6850 1 0.75 2300 3670 5770 9070 1.5 1.1 1700...

Page 26 - Table 23 Three-Phase Motor Fuse Sizing

Application – Three-Phase Motors Table 23 Three-Phase Motor Fuse Sizing TYPE MOTOR MODELPREFIX RATING CIRCUIT BREAKERS OR FUSE AMPS CIRCUIT BREAKERS OR FUSE AMPS (MAXIMUM PER NEC) (TYPICAL SUBMERSIBLE) STANDARD FUSE DUAL ELEMENT TIME DELAY FUSE CIRCUIT BREAKER STANDARD FUSE DUAL ELEMENT TIME DELAY F...

Page 28 - Table 25 Three-Phase Motor Fuse Sizing

Application – Three-Phase Motors Table 25 Three-Phase Motor Fuse Sizing TYPE MOTOR MODELPREFIX RATING CIRCUIT BREAKERS OR FUSE AMPS CIRCUIT BREAKERS OR FUSE AMPS (MAXIMUM PER NEC) (TYPICAL SUBMERSIBLE) STANDARD FUSE DUAL ELEMENT TIME DELAY FUSE CIRCUIT BREAKER STANDARD FUSE DUAL ELEMENT TIME DELAY F...

Page 30 - Table 27 Three-Phase Motor Fuse Sizing

Application – Three-Phase Motors Table 27 Three-Phase Motor Fuse Sizing TYPE MOTOR MODELPREFIX RATING CIRCUIT BREAKERS OR FUSE AMPS CIRCUIT BREAKERS OR FUSE AMPS (MAXIMUM PER NEC) (TYPICAL SUBMERSIBLE) STANDARD FUSE DUAL ELEMENT TIME DELAY FUSE CIRCUIT BREAKER STANDARD FUSE DUAL ELEMENT TIME DELAY F...

Page 31 - Overload Protection of Three-Phase Submersible Motors; Refer to notes on page 29.; Motors

Application – Three-Phase Motors Overload Protection of Three-Phase Submersible Motors The characteristics of submersible motors are different than standard motors and special overload protection is required. If the motor is locked, the overload protection must trip within 10 seconds to protect the ...

Page 33 - Submersible Pump Installation Check List

1. Motor Inspection A. Verify that the model, hp or kW, voltage, phase and hertz on the motor nameplate match the installation requirements. B. Check that the motor lead assembly is not damaged. C. Measure insulation resistance using a 500 or 1000 volt DC megohmmeter from each lead wire to the motor...

Page 34 - After Installation

F. Check insulation resistance as pump/motor assembly is lowered into the well. Resistance may drop gradually as more cable enters the water, but any sudden drop indicates possible cable, splice or motor lead damage; see page 44. 9. After Installation A. Check all electrical and water line connectio...

Page 35 - Submersible Motor Installation Record

RMA No. _____________ INSTALLER’S NAME ___________________________ OWNER’S NAME _________________________________ ADDRESS ___________________________________ ADDRESS ______________________________________ CITY __________________ STATE_____ ZIP________ CITY ____________________ STATE_____ ZIP________...

Page 37 - Controls and Protective Devices:; Submersible Motor Booster Installation Record

Submersible Motor Booster Installation Record Date ______ /______/_______ Filled In By _______________________________ RMA No. _______________ Installation: Owner/User ________________________________________________ Telephone (______) ____________________ Address ___________________________________...

Page 39 - Automatic Switch Types:; Recommended Adjustable Overload Relays

Application – Three-Phase Motors Advance Controls: MDR3 Overload AEG Series: B17S, B27S, B27-2 ABB Type: RVH 40, RVH65, RVP160, T25DU, T25CT, TA25DU AGUT: MT03, R1K1, R1L0, R1L3, TE set Class 5 Allen Bradley: Bulletin 193, SMP-Class 10 only Automatic Switch Types: DQ, LR1-D, LR1-F, LR2 Class 10 Bens...

Page 40 - Applications; Table 31 kVAR Required 60 Hz; SubMonitor Three-Phase Protection

Application – Three-Phase Motors Applications SubMonitor is designed to protect 3-phase pumps/motors with service factor amp ratings (SFA) from 5 to 350 A (approx. 3 to 200 hp). Current, voltage, and motor temperature are monitored using all three legs and allows the user to set up the SubMonitor qu...

Page 41 - External Voltage Controls; Three-Phase Starter Diagrams

Application – Three-Phase Motors O.L. CONTACTS PRESSURE SWITCH OROTHER CONTROL DEVICE COIL L1 L2 L3 FUSES CONTACTS OVERLOAD HEATERS AND/OR MOTOR SUBTROL PLUS O.L. CONTACTS PRESSURE SWITCH OROTHER CONTROL DEVICE L1 L2 L3 FUSES CONTACTS OVERLOADHEATERS AND/OR MOTOR TRANSFORMER COIL FUSE SUBTROL PLUS O...

Page 42 - Checking and Correcting Rotation and Current Unbalance; Three-Phase Power Unbalance

Application – Three-Phase Motors 150 = 0.02 or 2% A full three-phase supply is recommended for all three-phase motors, consisting of three individual transformers or one three-phase transformer. So-called “open” delta or wye connections using only two transformers can be used, but are more likely to...

Page 43 - Three-Phase Motor Lead Identifi cation; Line Connections — Six-Lead Motors; Phase Converters

Application – Three-Phase Motors Three-Phase Motor Lead Identifi cation Each motor lead is numbered with two markers, one near each end. To reverse rotation, interchange any two line connections. L1 T1 U1 T1 U1 T6 W2 T6 W2 L2 T2V1 T2V1 T4 U2 T4 U2 L3 T3 W1 T3 W1 T5V2 T5V2 L1 L2 L3 Connections for ac...

Page 44 - Autotransformer or solid-state; Booster; motors are specifi cally designed for; “Best Choice”; motors have many of the internal; Standard Vertical Water Well; Reduced Voltage Starters

Application – Three-Phase Motors All Franklin three-phase submersible motors are suitable for full-voltage starting. Under this condition the motor speed goes from zero to full speed within a half second or less. The motor current goes from zero to locked rotor amps, then drops to running amps at fu...

Page 45 - Motor Support Points:; Frequency of Starts:

Application – Three-Phase Motors Design And Operational Requirements 1. Non-Vertical Operation: Vertical Shaft-up (0°) to Horizontal (90°) operation is acceptable as long as the pump transmits “down-thrust” to the motor within 3 seconds after start-up and continuously during operation. However, it i...

Page 46 - Motor Overload Protection:

Application – Three-Phase Motors 9. Controls-Soft Starters and VFDs: Reduced voltage starters and variable speed drives (inverter drives) may be used with Franklin three-phase submersible motors to reduce starting current, upthrust, and mechanical stress during start-up. The guidelines for their use...

Page 47 - Open Atmosphere Booster Pump Systems:; When

Application – Three-Phase Motors 17. Open Atmosphere Booster Pump Systems: When an open booster is placed in a lake, tank, etc. that is open to atmospheric pressure, the water level must provide suffi cient head pressure to allow the pump to operate above its NPSHR requirement at all times and all s...

Page 48 - There is a potential shock hazard from; Motor Current Limits:; Variable Speed Submersible Pump Operation, Inverter Drives; Filters or Reactors:

Application – Three-Phase Motors Franklin three-phase submersible motors are operable from variable frequency inverter drives when applied within guidelines below. These guidelines are based on present Franklin information for inverter drives, lab tests and actual installations, and must be followed...

Page 49 - Installation – All Motors; ” Super Stainless — Dimensions; ” High Thrust — Dimensions

Installation – All Motors 4” Super Stainless — Dimensions (Standard Water Well) 1.508"1.498" 1.48"MAX 0.030" R MAX 0.97"0.79" L* 0.161" MAX LEAD BOSS HEIGHT 3.75" DIA. 0.50" MIN.FULL SPLINE 5/16 - 24 UNF-2AMOUNTING STUDS 4” High Thrust — Dimensions (Standard Water...

Page 50 - In addition, the lead assemblies; operate under water; while at least part of the supply cable must; operate in; Lead assemblies running under water operate cooler.; Shaft Height and Free End Play

Installation – All Motors 4" Motors: 15 to 20 ft-lb (20 to 27 Nm) 6" Motors: 50 to 60 ft-lb (68 to 81 Nm) 8" Motors with 1-3/16” to 1-5/8” Jam Nut: 50 to 60 ft-lb (68 to 81 Nm) 8" Motors with 4 Screw Clamp Plate: Apply increasing torque to the screws equally in a criss-cross pattern ...

Page 51 - Maintenance – All Motors; System Troubleshooting; POSSIBLE CAUSE; Motor Does Not Start

Maintenance – All Motors System Troubleshooting POSSIBLE CAUSE CHECKING PROCEDURES CORRECTIVE ACTION A . No power or incorrect voltage. Check voltage at line terminals. The voltage must be ± 10% of rated voltage. Contact power company if voltage is incorrect. B . Fuses blown or circuit breakers trip...

Page 52 - Motor Runs Continuously

Maintenance – All Motors System Troubleshooting POSSIBLE CAUSE CHECKING PROCEDURES CORRECTIVE ACTION A . Pressure switch. Check switch for welded contacts. Check switch adjustments. Clean contacts, replace switch, or adjust setting. B . Low water level in well. Pump may exceed well capacity. Shut of...

Page 53 - Table 44 Preliminary Tests - All Sizes Single- and Three-Phase; “TEST”

Maintenance – All Motors GROUND L2 { TO POWER SUPPLY BLACK { YELLOW RED GROUND POWER MUST BE SHUT OFF BLACK YELLOW RED L1 L2 R Y B L1 TO PUMP OHMMETER SET AT R X 1 GROUND L2 { TO POWER SUPPLY BLACK { YELLOW RED GROUND POWER MUST BE SHUT OFF BLACK YELLOW RED L1 L2 R Y B L1 TO PUMP MEGGER OR OHMMETER ...

Page 54 - Insulation Resistance Readings; Winding Resistance Measuring; Table 45 Normal ohm and Megohm Values Between All Leads and Ground

Maintenance – All Motors Insulation Resistance Readings The values below are for copper conductors. If aluminum conductor drop cable is used, the resistance will be higher. To determine the actual resistance of the aluminum drop cable, divide the ohm readings from this chart by 0.61. This chart show...

Page 55 - Maintenance; Power must be on for these tests. Do not; A. VOLTAGE MEASUREMENTS; Identifi cation Of Cables When Color Code Is Unknown; Checking and Repairing Procedures (Power On)

Maintenance – Single-Phase Motors & Controls WARNING: Power must be on for these tests. Do not touch any live parts. A. VOLTAGE MEASUREMENTS Step 1. Motor Off 1. Measure voltage at L1 and L2 of pressure switch or line contactor. 2. Voltage Reading: Should be ± 10% of motor rating. Step 2. Motor ...

Page 56 - Integral Horsepower Control Box (Power Off); Ohmmeter Tests

Maintenance – Single-Phase Motors & Controls Integral Horsepower Control Box (Power Off) A. OVERLOADS (Push Reset Buttons to make sure contacts are closed.) 1. Meter Setting: R x 1. 2. Connections: Overload terminals. 3. Correct meter reading: Less than 0.5 ohms. B. CAPACITOR (Disconnect leads f...

Page 57 - Control boxes supplied with QD Relays are; Table 48 QD Control Box Parts 60 Hz

Maintenance – Single-Phase Motors & Controls NOTE 1: Control boxes supplied with QD Relays are designed to operate on 230 volt systems. For 208 volt systems or where line voltage is between 200 volts and 210 volts use the next larger cable size, or use a boost transformer to raise the voltage. N...

Page 58 - Deluxe = Control box with line contactor.; Table 49 Integral Horsepower Control Box Parts 60 Hz

Maintenance – Single-Phase Motors & Controls FOOTNOTES: (1) Lightning arrestors 150 814 902 are suitable for all control boxes. (2) S = Start, M = Main, L = Line, R = Run Deluxe = Control box with line contactor. (3) For 208-volt systems or where line voltage is between 200 V and 210 V, a low vo...

Page 59 - Table 50 Integral hp Capacitor Replacement Kits

Maintenance – Single-Phase Motors & Controls CAPACITOR NUMBER KIT 275 463 122 305 206 912 275 463 111 305 206 911 275 463 120 305 206 920 275 464 113 305 207 913 275 468 117 305 208 917 275 468 118 305 208 918 275 468 119 305 208 919 275 468 120 305 208 920 155 327 101 305 203 901 155 327 102 30...

Page 60 - Control Box Wiring Diagrams; CAPACITOR; QD RELAY; Sixth digit depends on hp

Maintenance – Single-Phase Motors & Controls 1/2 - 1 hp CRC QD RELAY 282 40_ 5015 Sixth digit depends on hp Control Box Wiring Diagrams LINE POWERFROM TWO POLEFUSED SWITCH ORCIRCUIT BREAKER,AND OTHER CONTROLIF USED. OVERLOAD TOMOTOR RED BLK YEL 1 2 3 BLU BLK YEL 1 2 5 RED YEL START CAPACITOR RUN...

Page 61 - hp STANDARD

Maintenance – Single-Phase Motors & Controls STARTOVERLOAD LINE POWERFROM TWO POLEFUSED SWITCH ORCIRCUIT BREAKER,AND OTHER CONTROLIF USED. RELAY 1 2 5 TOMOTOR BLK RED RED YEL 3 1 MAINOVERLOAD 1 3 RED BLK YEL BL U BLK YEL START CAPACITOR RUN CAPACITOR BLK BLK ORG GROUNDLEAD GROUNDLEAD L1 L2 YEL B...

Page 62 - hp STANDARD

Maintenance – Single-Phase Motors & Controls STARTOVERLOAD LINE POWERFROM TWO POLEFUSED SWITCH ORCIRCUIT BREAKER,AND OTHER CONTROLIF USED. RELAY START CAPACITOR 1 2 5 TOMOTOR BLK RED RED ORG YEL 1 3 SURGE ARRESTOR MAIN OVERLOAD 1 2 BLK RED BLK YEL BL U BLK YEL BLK ORG BLK RUN CAPACITOR START CAP...

Page 63 - 0 hp STANDARD

Maintenance – Single-Phase Motors & Controls BREAKER CIRCUIT SWITCH FUSED TWO POLE FROM POWER LINE OR CONTROLSWITCH OR OTHER PRESSURE TO LEAD GROUND ORG BLK START CAPACITOR START CAPACITOR MOTOR TO YEL OVERLOAD MAIN BLK BLK OVERLOAD START 2 1 LEAD GROUND BLK RED RELAY 1 2 5 YEL BLK YEL ARRESTOR ...

Page 64 - Maintenance – Electronic Products; Pumptec-Plus – Troubleshooting; During Installation; SYMPTOM

Maintenance – Electronic Products Pumptec-Plus Pumptec-Plus is a pump/motor protection device designed to work on any 230 V single-phase induction motor (PSC, CSCR, CSIR, and split phase) ranging in size from 1/2 to 5 horsepower. Pumptec-Plus uses a micro-computer to continuously monitor motor power...

Page 65 - After Installation

Maintenance – Electronic Products Pumptec-Plus Pumptec-Plus - Troubleshooting After Installation SYMPTOM POSSIBLE CAUSE SOLUTION Solid Yellow Light Dry Well Wait for the automatic restart timer to time out. During the time out period the well should recover and fi ll with water. If the automatic res...

Page 66 - QD Pumptec and Pumptec; QD Pumptec & Pumptec – Troubleshooting

Maintenance – Electronic Products QD Pumptec and Pumptec QD Pumptec & Pumptec – Troubleshooting SYMPTOM CHECKS OR SOLUTION If the QD Pumptec or Pumptec trips in about 4 seconds with some water delivery. A. Is the voltage less than 90% of nameplate rating? B. Are the pump and motor correctly matc...

Page 67 - SubDrive/MonoDrive Troubleshooting; FLASHES

Maintenance – Electronic Products The Franklin Electric SubDrive/MonoDrive Constant Pressure controller is a variable-speed drive that delivers water at a constant pressure. WARNING: Serious or fatal electrical shock may result from failure to connect the motor, SubDrive/MonoDrive Controller, metal ...

Page 68 - SubMonitor; SubMonitor Troubleshooting; FAULT MESSAGE

Maintenance – Electronic Products SubMonitor SubMonitor Troubleshooting FAULT MESSAGE PROBLEM/CONDITION POSSIBLE CAUSE SF Amps Set Too High SF Amps setting above 359 Amps. Motor SF Amps not entered. Phase Reversal Reversed incoming voltage phase sequence. Incoming power problem. Underload Normal lin...

Page 69 - Subtrol-Plus - Troubleshooting After Installation

Maintenance – Electronic Products Subtrol-Plus (Obsolete - See SubMonitor) Subtrol-Plus - Troubleshooting After Installation SYMPTOM POSSIBLE CAUSE OR SOLUTION Subtrol-Plus Dead When the Subtrol-Plus reset button is depressed and released, all indicator lights should fl ash. If line voltage is corre...

Page 71 - Abbreviations

A Amp or amperage AWG American Wire Gauge BJT Bipolar Junction Transistor °C Degree Celsius CB Control Box CRC Capacitor Run Control DI Deionized Dv/dt Rise Time of the Voltage EFF Effi ciency °F Degree Fahrenheit FDA Federal Drug Administration FL Full Load ft Foot ft-lb Foot Pound ft/s Feet per Se...

Page 72 - Notes

Page 75 - TOLL FREE HELP FROM A FRIEND; The Company You Trust Deep Down

M1311 03/07 Phone Franklin’s toll free SERVICE HOTLINE for answers to your pump andmotor installation questions. When you call, a Franklin expert will offer assistance in troubleshooting and provide immediate answers to your system application questions. Technical support is also available online. V...