Page 2 - Trademarks
FortiGate Voice Administration Guide Version 4.0 MR11 June 201001-410-112851-20100601 © Copyright 2010 Fortinet, Inc. All rights reserved. No part of this publication including text, examples, diagrams or illustrations may be reproduced, transmitted, or translated in any form or by any means, electr...
Page 3 - Contents
Contents FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 3 http://docs.fortinet.com/ • Feedback Contents Introduction .............................................................................................. 5 Fortinet products ...........................................
Page 5 - Introduction; FortiGate Voice
Introduction FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 5 http://docs.fortinet.com/ • Feedback Introduction FortiGate Voice units integrate FortiGate UTM functionality with VoIP phone PBX functionality. Some FortiGate Voice models also support connections to the publi...
Page 6 - Fortinet products; How this guide is organized
Fortinet products Introduction FortiGate Voice Version 4.0 MR1 Administration Guide 6 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback This document includes a configuration example that describes how to configure a FortiGate Voice-80C to provide VoIP, networking, and UTM services for a b...
Page 9 - Document conventions; IP addresses
FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 9 http://docs.fortinet.com/ • Feedback Document conventions Fortinet technical documentation uses the conventions described below. IP addresses To avoid publication of public IP addresses that belong to Fortinet or any other ...
Page 11 - Example Network configuration
Document conventions FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 11 http://docs.fortinet.com/ • Feedback Example Network configuration The network configuration shown in Figure 2 or variations on it is used for many of the examples in this document. In this example, th...
Page 12 - Cautions, Notes and Tips
Document conventions FortiGate Voice Version 4.0 MR1 Administration Guide 12 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Cautions, Notes and Tips Fortinet technical documentation uses the following guidance and styles for cautions, notes and tips. Caution: Warns you about commands or...
Page 13 - Typographical conventions
Document conventions FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 13 http://docs.fortinet.com/ • Feedback Typographical conventions Fortinet documentation uses the following typographical conventions: CLI command syntax conventions This guide uses the following conventi...
Page 15 - Registering your Fortinet product; Fortinet products End User License Agreement; Training
Registering your Fortinet product FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 15 http://docs.fortinet.com/ • Feedback Registering your Fortinet product Before you begin configuring and customizing features, take a moment to register your Fortinet product at the Fortine...
Page 16 - Fortinet Tools and Documentation CD; Customer service and technical support
Customer service and technical support FortiGate Voice Version 4.0 MR1 Administration Guide 16 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Fortinet Tools and Documentation CD Many Fortinet publications are available on the Fortinet Tools and Documentation CD shipped with your Fortine...
Page 18 - General configuration steps
General configuration steps Example FortiGate Voice branch office configuration FortiGate Voice Version 4.0 MR1 Administration Guide 18 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Figure 3: Example Branch Office network configuration This section describes:• General configuration ste...
Page 19 - Connecting the FortiGate Voice unit; To connect the FortiGate Voice unit; Configuring basic FortiGate Voice network and UTM settings; To configure basic network settings
Example FortiGate Voice branch office configuration Connecting the FortiGate Voice unit FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 19 http://docs.fortinet.com/ • Feedback 5 Configure the FortiFones on the internal network. 6 Configuring the FortiGate Voice unit to SIP...
Page 21 - To configure FortiGuard services for the FortiGate Voice unit; To configure basic Internet access and UTM features
Example FortiGate Voice branch office configuration Configuring basic FortiGate Voice network and UTM settings FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 21 http://docs.fortinet.com/ • Feedback 4 Change other settings if required and select OK. To configure FortiGuard...
Page 22 - Configuring the FortiGate Voice PSTN and PBX settings; To configure the fxo1 PSTN interface
Configuring network settings for the devices on the Internal network Example FortiGate Voice branch office configuration FortiGate Voice Version 4.0 MR1 Administration Guide 22 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Configuring network settings for the devices on the Internal ne...
Page 24 - To add a VoIP provider; To add a dial plan for dialing the PSTN and the main office
Configuring the FortiGate Voice PSTN and PBX settings Example FortiGate Voice branch office configuration FortiGate Voice Version 4.0 MR1 Administration Guide 24 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback 4 Select Apply to save the changes. To add a VoIP provider Use the following p...
Page 27 - Configuring the FortiFones on the internal network; To configure FortiFones on the internal network
Example FortiGate Voice branch office configuration Configuring the FortiFones on the internal network FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 27 http://docs.fortinet.com/ • Feedback 3 Select OK to add the extension. 4 Repeat to add more extensions. Configuring the...
Page 28 - To add an extension for a SIP phone behind a NAT device
Adding extensions and configuring FortiFones for users behind a NAT device Example FortiGate Voice branch office configuration FortiGate Voice Version 4.0 MR1 Administration Guide 28 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback 7 Select Submit. 8 Select Save & Reboot to save the s...
Page 29 - To configure FortiFones behind a NAT device on a remote network
Example FortiGate Voice branch office configuration Adding extensions and configuring FortiFones for users behind a NAT device FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 29 http://docs.fortinet.com/ • Feedback set secret <password_str>set dialplan Dial_Plan_1set...
Page 30 - To configure the remote FortiGate unit in NAT mode; FortiGate Voice IVR configuration; To add a custom welcome message; Providing access to the company directory
FortiGate Voice IVR configuration Example FortiGate Voice branch office configuration FortiGate Voice Version 4.0 MR1 Administration Guide 30 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback 7 If the FortiFone can successfully connect to and register with the FortiGate Voice unit the Stat...
Page 31 - To provide access to the company directory from any extension; Adding a shortcut for checking voicemail; To provide access to the company directory form any extension; Checking voicemail
Example FortiGate Voice branch office configuration Adding a shortcut for checking voicemail FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 31 http://docs.fortinet.com/ • Feedback To provide access to the company directory from any extension 1 Log into the FortiGate Voice...
Page 33 - Dashboard widgets; Unit operation dashboard widget; System resources dashboard widget
FortiGate Voice web-based manager configuration reference Dashboard widgets FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 33 http://docs.fortinet.com/ • Feedback FortiGate Voice web-based manager configuration reference This section describes FortiGate Voice web-based ma...
Page 34 - Configuring VoIP interface settings; To configure VoIP interface settings; Configuring PSTN interfaces
Configuring VoIP interface settings FortiGate Voice web-based manager configuration reference FortiGate Voice Version 4.0 MR1 Administration Guide 34 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Figure 5: System Resources widget displaying PBX disk usage Configuring VoIP interface set...
Page 36 - PBX configuration; Configuring service providers
PBX configuration FortiGate Voice web-based manager configuration reference FortiGate Voice Version 4.0 MR1 Administration Guide 36 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback PBX configuration The following explains how to configure PBX settings for your network environment. These s...
Page 37 - Configuring extensions
FortiGate Voice web-based manager configuration reference PBX configuration FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 37 http://docs.fortinet.com/ • Feedback Figure 7: VoIP Provider Configuring extensions Extensions provide specific information for how to handle acti...
Page 39 - Configuring extension groups (ring groups)
FortiGate Voice web-based manager configuration reference PBX configuration FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 39 http://docs.fortinet.com/ • Feedback Configuring extension groups (ring groups) Extension groups (also called ring groups) are a group of extensio...
Page 40 - Configuring dial plans
PBX configuration FortiGate Voice web-based manager configuration reference FortiGate Voice Version 4.0 MR1 Administration Guide 40 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Configuring dial plans Dial plans route calls made from a FortiGate Voice extension to an external phone sys...
Page 42 - Example dial plan
PBX configuration FortiGate Voice web-based manager configuration reference FortiGate Voice Version 4.0 MR1 Administration Guide 42 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Example dial plan This simplified example dial plan includes 5 dial plan rules that:• Routes emergency calls...
Page 43 - Configuring voice menu options; To configure voice menu options
FortiGate Voice web-based manager configuration reference PBX configuration FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 43 http://docs.fortinet.com/ • Feedback Configuring voice menu options Configure voice menu options to provide PBX users with shortcuts to PBX functi...
Page 44 - Configuring direct inward dialing
PBX configuration FortiGate Voice web-based manager configuration reference FortiGate Voice Version 4.0 MR1 Administration Guide 44 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Configuring direct inward dialing You can configure direct inward dialing (DID) for calls. DID allows the Fo...
Page 45 - Configuring PBX settings
FortiGate Voice web-based manager configuration reference PBX configuration FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 45 http://docs.fortinet.com/ • Feedback end end Configuring PBX settings Configure PBX system settings that affect the overall performance of the PBX...
Page 46 - Monitoring calls; Monitoring SIP Trunk status
PBX configuration FortiGate Voice web-based manager configuration reference FortiGate Voice Version 4.0 MR1 Administration Guide 46 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Monitoring calls You can monitor incoming and outgoing calls from PBX > Monitor > Active Call . You ca...
Page 47 - Logging of PBX activities; To configure logging of PBX settings; Viewing log messages
FortiGate Voice web-based manager configuration reference Logging of PBX activities FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 47 http://docs.fortinet.com/ • Feedback Figure 14: Monitoring extension status Logging of PBX activities After configuring PBX settings, you ...
Page 49 - config pbx dialplan; Syntax
FortiGate Voice VoIP, PBX, and PSTN CLI Reference config pbx dialplan FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 49 http://docs.fortinet.com/ • Feedback FortiGate Voice VoIP, PBX, and PSTN CLI Reference This section describes FortiGate Voice VoIP, PBX, and PSTN config...
Page 50 - config pbx did
config pbx did FortiGate Voice VoIP, PBX, and PSTN CLI Reference FortiGate Voice Version 4.0 MR1 Administration Guide 50 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback config pbx did Use this command to configure Direct Inward Dialing (DID). DID allows calls from external phone systems ...
Page 51 - config pbx extension
FortiGate Voice VoIP, PBX, and PSTN CLI Reference config pbx extension FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 51 http://docs.fortinet.com/ • Feedback config pbx extension Use this command to add SIP phone extensions to the FortiGate Voice unit. Syntax config pbx e...
Page 53 - config pbx ringgrp
FortiGate Voice VoIP, PBX, and PSTN CLI Reference config pbx ringgrp FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 53 http://docs.fortinet.com/ • Feedback config pbx ringgrp Use this command to add and configure the extension groups. An extension group here is referred t...
Page 54 - config pbx smtp
config pbx smtp FortiGate Voice VoIP, PBX, and PSTN CLI Reference FortiGate Voice Version 4.0 MR1 Administration Guide 54 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback Syntax config pbx ringgrp edit <ring_group_name> set description <description_str> set member <acd_grou...
Page 55 - config pbx voice-menu; config pbx voip-provider
FortiGate Voice VoIP, PBX, and PSTN CLI Reference config pbx voice-menu FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 55 http://docs.fortinet.com/ • Feedback config pbx voice-menu Use this command to configure the menu that callers will access when they call. The variabl...
Page 57 - config system pstn
FortiGate Voice VoIP, PBX, and PSTN CLI Reference config system pstn FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 57 http://docs.fortinet.com/ • Feedback config system pstn Use this command to configure the PSTN interfaces. PSTN interfaces are available on some FortiGat...
Page 58 - config system interface; execute pbx
config system interface FortiGate Voice VoIP, PBX, and PSTN CLI Reference FortiGate Voice Version 4.0 MR1 Administration Guide 58 01-410-112851-20100601 http://docs.fortinet.com/ • Feedback config system interface Use this command to allow traffic for the VoIP protocol, SIP, to flow on a specific in...
Page 59 - Example command output
FortiGate Voice VoIP, PBX, and PSTN CLI Reference execute pbx FortiGate Voice Version 4.0 MR1 Administration Guide01-410-112851-20100601 59 http://docs.fortinet.com/ • Feedback Example command output Enter the following command to view active calls: execute pbx active-call Call-From Call-To Duration...
Fortinet 1000A-LENC
Manual
Fortinet ADM-FB8
Manual
Fortinet 224B
Manual
Fortinet 3810A-LENC
Manual
Fortinet 05DS693
Manual
Fortinet 2 SXRC
Manual
Fortinet 3600A
Manual
Fortinet 2002F
Manual
Fortinet 3016B
Manual
Fortinet ASM-CE4
Manual
Fortinet FortiDB-400B
Manual
Fortinet KS13
Manual
Fortinet FortiLog-800
Manual
Fortinet 400
Manual
Fortinet FortiDB-1000B
Manual
Fortinet ASM-FX2
Manual