Page 2 - UNVENTED NATURAL GAS LOG HEATER; DANGER: Carbon monoxide; WARNINGS; WARNING: Any change to
2 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) SAFETYINFORMATION DANGER: Carbon monoxide poisoning may lead to death! Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning re-semble the flu, with headaches, dizziness,or nausea. If you ...
Page 3 - OWNER’S MANUAL; LOCAL CODES; American National Standards Institute, Inc.; UNPACKING; OPERATION; WARNING: Do not remove; Do not pick up
3 104385 OWNER’S MANUAL PRODUCTIDENTIFICATION Figure 1 - Yellow Flame Vent-Free Gas Log Heater Shown (Logs May Vary by Model) LOCAL CODES Install and use heater with care. Follow alllocal codes. In the absence of local codes, usethe latest edition of The National Fuel GasCode ANS Z223.1, also known ...
Page 4 - Unusually Tight Construction; per
4 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) AIR FORCOMBUSTION ANDVENTILATION Today’s homes are built more energy effi-cient than ever. New materials, increasedinsulation, and new construction methodshelp reduce heat loss in homes. Home ownersweat...
Page 5 - Determining if You Have a Confined or Unconfined Space
5 104385 OWNER’S MANUAL AIR FORCOMBUSTION ANDVENTILATION Continued DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install hea...
Page 6 - Figure 3 - Ventilation Air from Outdoors; Ventilation Air From Outdoors; Do not provide openings for; Figure 2 - Ventilation Air from Inside Building; VENTILATION AIR
6 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) AIR FORCOMBUSTION ANDVENTILATION Continued WARNING: Rework work- sheet, adding the space of theadjoining unconfined space. Thecombined spaces must haveenough fresh air to supply allappliances in both sp...
Page 7 - INSTALLATION; CHECK GAS TYPE; B. Clearances from the top of the fireplace
7 104385 OWNER’S MANUAL WARNING: Never install the heater• in a bedroom or bathroom un- less installed as a vented ap-pliance (Variable Manually-Controlled Models Only) (seepage 10) • in a recreational vehicle• w h e r e c u r t a i n s , f u r n i t u r e , clothing, or other flammableobjects are l...
Page 8 - If using a mantel, proceed to If Using
8 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) INSTALLATION Continued Heat ResistantMaterial (A) Minimum NoncombustibleMaterial Clearances If Not Using Mantel Note: If using a mantel, proceed to If Using Mantel. If not using a mantel, follow theinfo...
Page 9 - Figure 6 - Minimum Mantel Clearances Without Using Hood; MANTEL CLEARANCES; Figure 7 - Minimum Mantel Clearances When Using Hood; flue damper open; FLOOR CLEARANCES; A. If installing appliance on the floor level,
9 104385 OWNER’S MANUAL INSTALLATION Continued Figure 6 - Minimum Mantel Clearances Without Using Hood MANTEL CLEARANCES In addition to meeting noncombustible mate-rial clearances, you must also meet requiredclearances between fireplace opening andmantel shelf. If you do not meet the clear-ances lis...
Page 10 - Figure 10 - Attaching Damper Clamp; Installation Items Needed; Manufactured Fireplace
10 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) INSTALLING HEATER BASEASSEMBLY IMPORTANT: Make sure the heater burners are level. If heater is not level, heater will notwork properly. For thermostat models, avoiddamage to thermostat bulb. Avoid nick...
Page 11 - CAUTION: Avoid damage to; Figure 13 - Gas Connection; • manual shutoff valve *; WARNING: Never connect
11 104385 OWNER’S MANUAL INSTALLATION Continued Heater GasRegulator Flexible Gas Hose(if allowed by localcodes) Figure 11 - Attaching Flexible Gas Hoseto Heater Gas Regulator Fitting Figure 12 - Attaching Base Assembly toFireplace Floor 6. Drill holes at marked locations using3/16" drill bit. 7....
Page 12 - Figure 14 - Manual Shutoff Valve; Figure 15 - Checking Gas Joints; WARNING: Never use an open; Correct all leaks at once.
12 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) Figure 14 - Manual Shutoff Valve ON POSITION OFF POSITION Open Closed ManualShutoff Valve Figure 15 - Checking Gas Joints Gas Meter ManualShutoffValve Control Valve Location INSTALLATION Continued WARN...
Page 13 - WARNING: Failure to position; Figure 16 - Installing Back Log; CAUTION: After installation
13 104385 OWNER’S MANUAL INSTALLATION Continued WARNING: Failure to position the parts in accordance with thesediagrams or failure to use onlyparts specifically approved withthis heater may result in propertydamage or personal injury. Each log is marked with a number. Thesenumbers will help you iden...
Page 15 - CAUTION: After installation and
15 104385 OWNER’S MANUAL 7 6 INSTALLING LOGS ONMODEL CCL3930NT(A) WARNING: Failure to position the parts in accordance with thesediagrams or failure to use onlyparts specifically approved withthis heater may result in propertydamage or personal injury. INSTALLATION Continued CAUTION: After installat...
Page 16 - WARNING: Do not operate; WARNING: Damper handle
16 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) Thermocouple Figure 31 - Pilot Ignitor Electrode Pilot Burner WARNING: Do not operate heater between PILOT and HIGHpositions. WARNING: If you do not fol- low these instructions exactly, afire or explos...
Page 17 - Shutting Off Heater; CAUTION: Do not try to adjust
17 104385 OWNER’S MANUAL Shutting Off Heater 1. Press in and turn control knob clock-wise Clockwise to the HIGH position. 2. Turn control knob clockwise Clockwise to the pilot position. 3. Press in control knob and turn clock-wise Clockwise to the OFF position. Shutting Off Burners Only (pilotstays ...
Page 18 - • turn heater off (see To Turn Off Gas to; Figure 34 - Correct Pilot Flame Pattern; Selecting the Hi setting with the
18 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) INSPECTINGBURNERS Check pilot flame pattern and burner flamepatterns often. PILOT FLAME PATTERN Figure 34 shows a correct pilot flame pattern.Figure 35 shows an incorrect pilot flamepattern. The incorr...
Page 19 - WARNING: Turn off heater; LOGS; • If you remove logs for cleaning, refer to; MAIN BURNER; • Use a vacuum cleaner or small, soft; Figure 37 - Pilot Inlet Air Hole
19 104385 OWNER’S MANUAL CLEANING ANDMAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circu-lating air passageways of heaterclean. Inspect these areas ofheater before each use. Haveheater inspected yearly by a quali-fied service per...
Page 20 - TROUBLESHOOTING; POSSIBLE CAUSE; All troubleshooting items are listed in
20 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) TROUBLESHOOTING WARNING: Turn off and un- plug heater and let cool beforeservicing. Only a qualified ser-vice person should service andrepair heater. CAUTION: Never use a wire, needle, or similar objec...
Page 21 - OBSERVED PROBLEM; nance, page 19) or replace burner orifice
21 104385 OWNER’S MANUAL OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition burner Burner backfiring during combustion Slight smoke or odor during initial operation Moisture/condensation noticed on windows Heater produces a whistling noise whenburner is lit White powder resid...
Page 22 - IMPORTANT
22 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in your building. • Immediately ...
Page 23 - Do not remove the screw. Make
23 104385 OWNER’S MANUAL OPTIONAL POSI-TIONING OF THER-MOSTAT SENSINGBULB For Masonry and Factory-built Metal Fireplace If your log set cycles to pilot, but theroom temperature drops to a lowerthan ideal comfort level before the logset comes back on, you may want toreposition the thermostat sensing ...
Page 24 - SPECIFICATIONS; When Gas Pressure Is Too Low; PARTS UNDER WARRANTY
24 104385 UNVENTED NATURAL GAS LOG HEATER CGS2718N, CGS3124N, CLD3018N,CLD3924NT, and CCL3930NT(A) SPECIFICATIONS TECHNICALSERVICE You may have further questions about in-stallation, operation, or troubleshooting. Ifso, contact DESA International’s TechnicalService Department at 1-800-DESA LOG(1-800...
Page 25 - ACCESSORIES; FIREPLACE HOOD; PARTS CENTRAL
25 104385 OWNER’S MANUAL ACCESSORIES Purchase these fireplace accessories fromyour local dealer. If they can not supplythese accessories, either contact your near-est Parts Central or call DESA International’sSales Department at 1-800-458-2472 forinformation. You can also write to the ad-dress liste...
Page 27 - PARTS LIST; KEY
27 104385 OWNER’S MANUAL PARTS LIST Variable Manually-ControlledWinchester Oak Models CGS2718NCGS3124N KEY CGS2718N CGS3124N NO. PART NUMBER PART NUMBER DESCRIPTION QTY. 1 103729-02 103729-01 Back Log (#1) 1 2 103730-02 103730-01 Front Log (#2) 1 3 103731-02 103731-01 Crossover Log (#3) 1 4 102775-0...
Page 31 - PARTS AVAILABLE — NOT SHOWN
31 104385 OWNER’S MANUAL PARTS LIST Thermostatically-ControlledRoyal English Oak Model CLD3924NT This list contains replaceable parts used in your heater. When ordering parts, follow theinstructions listed under Replacement Parts on page 24 of this manual. KEY CLD3924NT NO. PART NUMBER DESCRIPTION Q...
Page 34 - KEEP THIS WARRANTY; WARRANTY INFORMATION; Model; INTERNATIONAL; NOT A UPC
LIMITED WARRANTY COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of firstpurchase, provided that the product has been properly installed, operated and maintained in accordance ...