Page 2 - UNVENTED NATURAL GAS LOG HEATER; WARNING: Any change to; WARNINGS; DANGER: Carbon monoxide
2 UNVENTED NATURAL GAS LOG HEATER 103424 WARNING: Any change to this heater or its controls can bedangerous. SAFETYINFORMATION Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning re-semble the flu, with headaches, dizziness,or nausea. If you have these signs, the heatermay not be wor...
Page 3 - OWNER’S MANUAL; LOCAL CODES; American National Standards Institute,Inc.; OPERATION; UNPACKING; CAUTION: Do not remove the; Do not pick up
3 103424 OWNER’S MANUAL LOCAL CODES Install and use heater with care. Follow alllocal codes. In the absence of local codes, usethe latest edition of The National Fuel GasCode ANS Z223, also known as NFPA 54*. *Available from: American National Standards Institute,Inc. 1430 Broadway New York, NY 1001...
Page 4 - Unusually Tight Construction; per
4 UNVENTED NATURAL GAS LOG HEATER 103424 AIR FORCOMBUSTION ANDVENTILATION Today’s homes are built more energy efficientthan ever. New materials, increased insula-tion, and new construction methods help re-duce heat loss in homes. Home owners weatherstrip and caulk around windows and doors tokeep the...
Page 5 - Determining if You Have a Confined or Unconfined Space
5 103424 OWNER’S MANUAL AIR FORCOMBUSTION ANDVENTILATION Continued DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this worksheet to determine if you have a confined or unconfined space. Space: Includes the room in which you will install heat...
Page 6 - Figure 3 - Ventilation Air from Outdoors; Ventilation Air From Outdoors; Do not provide openings for; Figure 2 - Ventilation Air from Inside Building
6 UNVENTED NATURAL GAS LOG HEATER 103424 AIR FORCOMBUSTION ANDVENTILATION Continued VENTILATION AIR Ventilation Air From InsideBuilding This fresh air would come from an adjoiningunconfined space. When ventilating to anadjoining unconfined space, you must pro-vide two permanent openings: one within1...
Page 7 - INSTALLATION; CHECK GAS TYPE; Minimum Firebox Size; MINIMUM FIREPLACE; B. Clearances from the top of the fireplace
7 103424 OWNER’S MANUAL INSTALLATION WARNING: A qualified ser- vice person must install heater.Follow all local codes. WARNING: Before installing in a solid fuel fireplace, the chim-ney flue and firebox must becleaned of soot, ashes, and loosepaint by a qualified chimneycleaner. Creosote will ignite...
Page 8 - If using a mantel, proceed to If Using
8 UNVENTED NATURAL GAS LOG HEATER 103424 Heat ResistantMaterial (A) INSTALLATION Continued Minimum NoncombustibleMaterial Clearances If Not Using Mantel Note: If using a mantel, proceed to If Using Mantel. If not using a mantel, follow theinformation below. You must have noncombustible material(s)ab...
Page 9 - Figure 6 - Minimum Mantel Clearances Without Using Hood; MANTEL CLEARANCES; Figure 7 - Minimum Mantel Clearances When Using Hood; flue damper open; FLOOR CLEARANCES; A. If installing appliance on the floor level,
9 103424 OWNER’S MANUAL Minimum Non-Combustible Material Minimum Non-Combustible Material Height Distances to Underside ofMantel Top of FireplaceOpening Underside ofMantel Shelf 12" 8" (A) 20" 14" 24 1/2 " 16 3/4 " 27 1/2 " 18 1/2 " 30" 20" All minimum distanc...
Page 10 - Installation Items Needed; Figure 10 - Attaching Damper Clamp
10 UNVENTED NATURAL GAS LOG HEATER 103424 INSTALLING HEATER BASEASSEMBLY WARNING: If installing in a sunken fireplace, special care isneeded. You must raise the fire-place floor to allow access toheater control panel. This will in-sure adequate air flow and guardagainst sooting. Raise fireplacefloor...
Page 11 - CAUTION: Avoid damage to; Figure 13 - Gas Connection
11 103424 OWNER’S MANUAL INSTALLATION Continued Figure 11 - Attaching Flexible Gas Hoseto Heater Gas Regulator 4. Remove heater base from fireplace. 5. Drill holes at marked locations using3/16" drill bit. Drill at a 45° angle. 6. Attach base to fireplace floor usingm a s o n r y s c r e w s i n...
Page 12 - Test Pressures In Excess Of 1/2 PSIG; WARNING: Never use an open; Figure 14 - Manual Shutoff Valve; Figure 15 - Checking Gas Joints; Correct all leaks at once.
12 UNVENTED NATURAL GAS LOG HEATER 103424 ON POSITION OFF POSITION Pressure Testing Gas SupplyPiping System Test Pressures In Excess Of 1/2 PSIG 1. Disconnect heater and its individualmanual shutoff valve from gas supplypiping system. Pressures in excess of1/2 psig will damage heater regulator. 2. C...
Page 13 - WARNING: Failure to position; INSTALLING LOGS; Figure 17 - Installing Bottom Middle Log; Figure 18 - Installing Front Log
13 103424 OWNER’S MANUAL 2 4 4 3 Each log is marked with a number. Thesenumbers will help you identify the log wheninstalling. It is very important to installthese logs exactly as instructed. Do notmodify logs. Only use logs supplied withheater. 1. Slide rear log (#1) into place behindrear burner. M...
Page 14 - LIGHTING; • If fireplace has glass doors,; FOR YOUR SAFETY
14 UNVENTED NATURAL GAS LOG HEATER 103424 Figure 20 - Control Knob and Ignitor But-ton Location Control Knob Ignitor Button LIGHTING INSTRUCTIONS WARNING: • If fireplace has glass doors, never operate this heater withglass doors closed. If you oper-ate heater with doors closed,heat buildup inside fi...
Page 15 - Shutting Off Heater; WARNING: Damper handle
15 103424 OWNER’S MANUAL 1. STOP! Read the safety information,column 2. 2. Make sure manual shutoff valve isfully open. 3. Press in and turn control knob clock-wise Clockwise to the OFF position. NOTICE: During initial operationof new heater, burning logs willgive off a paper-burning smell.Orange fl...
Page 16 - • turn heater off (see To Turn Off Gas to; Figure 24 - Correct Pilot Flame Pattern; WARNING: Do not operate
16 UNVENTED NATURAL GAS LOG HEATER 103424 INSPECTINGBURNERS Check pilot flame pattern and burner flamepatterns often. PILOT FLAME PATTERN Figure 24 shows a correct pilot flame pattern.Figure 25 shows an incorrect pilot flamepattern. The incorrect pilot flame is not touch-ing the thermocouple. This w...
Page 17 - WARNING: Turn off heater; • If you remove logs for cleaning, refer to; Figure 29 - Pilot Inlet Air Hole
17 103424 OWNER’S MANUAL CLEANING ANDMAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burners, and cir-culating air passageways ofheater clean. Inspect these areasof heater before each use. Haveheater inspected yearly by a quali-fied service pe...
Page 18 - TROUBLESHOOTING; POSSIBLE CAUSE; All troubleshooting items are listed in
18 UNVENTED NATURAL GAS LOG HEATER 103424 TROUBLESHOOTING WARNING: Turn off and un- plug heater and let cool beforeservicing. Only a qualified ser-vice person should service andrepair heater. CAUTION: Never use a wire, needle, or similar object to cleanODS/pilot. This can damage ODS/pilot unit. POSS...
Page 19 - OBSERVED PROBLEM; nance, page 17) or replace burner orifice
19 103424 OWNER’S MANUAL OBSERVED PROBLEM One or both burners do not light after ODS/pilot is lit Delayed ignition of one or both burners Burner backfiring during combustion Yellow flame in front burner during burnercombustion Slight smoke or odor during initial operation Moisture/condensation notic...
Page 20 - IMPORTANT; REMEDY
20 UNVENTED NATURAL GAS LOG HEATER 103424 TROUBLESHOOTING Continued IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,etc., create fumes. These fumes may mix with combustion ...
Page 21 - Do not remove the screw. Make
21 103424 OWNER’S MANUAL Figure 33 - Locating Thermostat SensingBulb on Masonry Fireplace OPTIONALPOSITIONING OFTHERMOSTATSENSING BULB FOR MASONRY ANDFACTORY-BUILT METALFIREPLACE If your log set cycles to pilot, but the roomtemperature drops to a lower than idealcomfort level before the log set come...
Page 22 - SERVICE HINTS; When Gas Pressure Is Too Low; Model; SPECIFICATIONS; FIREPLACE HOOD
22 UNVENTED NATURAL GAS LOG HEATER 103424 TECHNICALSERVICE You may have further questions about in-stallation, operation, or troubleshooting. If so, contact DESA International’s Techni-cal Service Department at 1-800-DESA LOG(1-800-337-2564). You can also visit DESA International’sTechnical Service ...
Page 23 - PARTS UNDER WARRANTY
23 103424 OWNER’S MANUAL Note: Use only original replacement parts. This will protect your warranty coverage forparts replaced under warranty. PARTS UNDER WARRANTY Contact authorized dealers of this product.If they can’t supply original replacementpart(s), call DESA International’s Techni-cal Servic...
Page 25 - PARTS LIST; KEY
25 103424 OWNER’S MANUAL PARTS LIST Variable Manually-ControlledModels CGG2618NCGG3324NCGG3630N This list contains replaceable parts used in your heater. When ordering parts, follow the instructionslisted under Replacement Parts on page 23 of this manual. KEY PART NUMBER FOR NO. CGG2618N CGG3324N CG...
Page 26 - Thermostat-Controlled Model
26 UNVENTED NATURAL GAS LOG HEATER 103424 ILLUSTRATEDPARTSBREAKDOWN Thermostat-Controlled Model CGG3324NT 5 6 25 6 7 8 9 10 11 8 8 29 13 12 13 14 15 16 18 17 19 24 26 27 7-1 7-2 29 22 23 21 28 20 30 10-1 10-2 3 4 1 2
Page 28 - KEEP THIS WARRANTY; WARRANTY INFORMATION; NOT A UPC; INTERNATIONAL
LIMITED WARRANTY COMFORT GLOW VENT-FREE NATURAL GAS LOG HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) years from the date of firstpurchase, provided that the product has been properly installed, operated and maintained in accordance ...