Page 2 - SAFETY INFORMATION; Carbon Monoxide Poisoning:; Early signs of carbon monoxide; WARNINGS; TABLE OF CONTENTS
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 2 SAFETY INFORMATION DANGER: Carbon monoxide poisoning may lead to death! Carbon Monoxide Poisoning: Early signs of carbon monoxi...
Page 3 - Continued; PRODUCT IDENTIFICATION
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 3 3 SAFETY INFORMATION Continued 1. This appliance is only for use with the type of gas indicated onthe rating plate. This applia...
Page 4 - Unusually Tight Construction; LOCAL CODES; OPERATION; PRODUCT FEATURES
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 4 AIR FOR COMBUSTION ANDVENTILATION Today’s homes are built more energy efficient than ever. Newmaterials, increased insulation, ...
Page 5 - Confined and Unconfined Space; per kw) of the aggregate input rating of all; WARNING: If the area in which the heater may be; AIR FOR COMBUSTION AND VENTILATION; Ventilation Air
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 5 5 Confined and Unconfined Space National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a confinedspace as a space whose volume is ...
Page 6 - Ventilation Air From Inside Building; Do not provide openings for inlet or outlet air into; Figure 4 - Ventilation Air from Outdoors
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 6 AIR FOR COMBUSTION ANDVENTILATION Continued VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from...
Page 7 - Vent-free heaters add moisture to the air. Although; CHECK GAS TYPE; INSTALLATION
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 7 7 INSTALLATION WARNING: A qualified service person must in- stall heater. Follow all local codes. WARNING: Before installing in...
Page 8 - Figure 5 - Minimum Clearance for Combustible to Wall; Minimum Noncombustible Material Clearances; Noncombustible material okay.; *Minimum 16 inches from Side Wall
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 8 INSTALLATION Continued NOTICE: Manual control heaters may be used as avented product. If so, you must always run heater withchi...
Page 9 - Figure 7 - Minimum Mantel Clearances Without Using Hood; MANTEL CLEARANCES; Determining Minimum Mantel Clearance; A. If installing appliance on the floor level, you must maintain; Figure 8 - Minimum Mantel Clearances When Using Hood
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 9 9 Figure 7 - Minimum Mantel Clearances Without Using Hood Minimum Non-Combustible Material Minimum Non-Combustible Material Hei...
Page 10 - Installation Items Needed
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 10 INSTALLING HEATER BASE ASSEMBLY WARNING: If installing in a sunken fireplace, special care is needed. You must raise the firep...
Page 11 - WARNING: A qualified service person must con-; Figure 12 - Attaching Flexible Gas Hose to Heater Gas Regulator; Remove heater base from fireplace.; Fitting; CONNECTING TO GAS SUPPLY
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 11 11 WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pres-sure regulator. WARNING...
Page 12 - CAUTION: Avoid damage to regulator. Hold gas; Figure 16 - Gas Connection; Pressure Testing Gas Supply Piping system; Correct all leaks at once.; WARNING: Never use an open flame to check for; CHECKING GAS CONNECTIONS; Install equipment valve in an accessible location.; WARNING: Use pipe joint sealant that is resistant; Cap
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 12 CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting it to gaspiping and/or fittings. Figure 16 ...
Page 13 - Figure 17 - Equipment Shutoff Valve; Open; Pressure Testing Heater Gas Connections; Make sure control knob of heater is in the OFF position.; WARNING: Failure to position the parts in accor-; INSTALLING LOGS; CAUTION: After installation and periodically there-; Gas Meter
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 13 13 INSTALLATION Continued ON POSITION OFF POSITION Figure 17 - Equipment Shutoff Valve Open Closed EquipmentShutoffValve Figur...
Page 15 - Tab; Locate
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 15 15 INSTALLATION Continued Figure 25 - Installing Middle Log #2 (CCL3930PTB/NTB Shown) Figure 26 - Installing Rear Log #3 (CCL3...
Page 16 - Figure 32 - Installing Back Log; Locate holes on the bottom of
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 16 Single Burner Seasonal Oak ModelsCRL2718P/N, CRL2718P/N WARNING: Failure to position the parts in accor- dance with these diag...
Page 17 - Front Log; Figure 34 - Installing Crossover Log; Post; OPERATING HEATER; FOR YOUR SAFETY; WARNING: If you do not follow these instructions; LIGHTING
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 17 17 INSTALLATION Installing Logs (Cont.) OPERATING HEATER (Manually-Controlled Models ) Figure 33 - Installing Front Log Front ...
Page 18 - Shutting Off Heater; CAUTION: Do not try to adjust heating levels by; VARIABLE CONTROL; WARNING: Do not operate heater between PILOT; Figure 35 - Control Knob and Ignitor Button Location; Ignitor Button; WARNING: Damper handle will be hot if heater; Control Knob; OPERATING HEATER (Manually Controlled Models)
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 18 TO TURN OFF GAS TO APPLIANCE Shutting Off Heater 1. Press in and turn control knob clockwise Clockwise to the HI position. 2. ...
Page 19 - WARNING; THERMOSTAT-CONTROLLED MODELS
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 19 19 1. Follow steps 1 through 5 under Lighting Instructions, page18. 2. Depress control knob and light pilot with match. 3. Kee...
Page 20 - Selecting the HI setting with the control knob will cause the; Figure 37 - Control Knob and Ignitor Button Location; Shutting Off Burners Only (pilot stays lit); INSPECTING BURNERS
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 20 INSPECTING BURNERS Check pilot flame pattern and burner flame patterns often. PILOT FLAME PATTERN Figure 39 shows a correct pi...
Page 21 - CLEANING AND MAINTENANCE; WARNING: Turn off heater and let cool before; Blow air through the ports/slots and holes in the burner.; Figure 41 - Injector Holder On Outlet Burner Tube; LOGS; • If you remove logs for cleaning, refer to Installing Logs, pages; MAIN BURNER; Figure 42 - Pilot Inlet Air Hole; Burner Tube
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 21 21 BURNER PRIMARY AIR HOLES Air is drawn into the burner through the holes in the fitting at theentrance to the burner. These ...
Page 22 - POSSIBLE CAUSE; All troubleshooting items are listed in; TROUBLESHOOTING
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 22 TROUBLESHOOTING WARNING: Turn off and un- plug heater and let cool beforeservicing. Only a qualified ser-vice person should se...
Page 23 - OBSERVED PROBLEM
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 23 23 OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition of burner Burner backfiring during combustion Sl...
Page 24 - IMPORTANT; Operating heater where impurities in air exist may create odors.
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 24 TROUBLESHOOTING Continued POSSIBLE CAUSE 1. Metal expanding while heating or con-tracting while cooling 1. Heater burning vapo...
Page 25 - Do not remove the screw. Make sure you tighten the; Figure 44 - Adhesive-backed Mounting Clip; OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB; Capillary
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 25 25 Adhesive-backedMountingClip Figure 46- Locating Thermo-stat Sensing Bulb on MasonryFireplace ThermostatSensing Bulb ; ; ; ;...
Page 26 - SERVICE HINTS; When Gas Pressure Is Too Low; TECHNICAL SERVICE; You can also visit DESA’s technical service web site at; PARTS UNDER WARRANTY; When calling DESA, have ready; PARTS NOT UNDER WARRANTY; REPLACEMENT PARTS; EQUIPMENT SHUTOFF VALVE - GA5010
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 26 SERVICE HINTS When Gas Pressure Is Too Low • pilot will not stay lit• burners will have delayed ignition• heater will not prod...
Page 27 - DUAL BURNER SMOKY MOUNTAIN OAK MODELS; SPECIFICATIONS
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 27 27 SPECIFICATIONS DUAL BURNER SMOKY MOUNTAIN OAK MODELS CGD3018PT CGD3924PT CGD3018NT CGD3924NT Btu (Variable) 16,000/30,000 2...
Page 28 - ILLUSTRATED PARTS BREAKDOWN
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 28 ILLUSTRATED PARTSBREAKDOWN VARIABLE MANUALLY-CONTROLLEDBILTMORE SPLIT OAK MODELSCCL3018PA, CCL3018NA,CCL3924PA AND CCL3924NA 2...
Page 29 - PARTS LIST
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 29 29 PARTS LIST VARIABLE MANUALLY-CONTROLLEDBILTMORE SPLIT OAK MODELS This list contains replaceable parts used in your heater. ...
Page 37 - KEY; PARTS AVAILABLE — NOT SHOWN
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 37 37 PARTS LIST VARIABLE MANUALLY-CONTROLLEDSEASONAL OAK MODELS This list contains replaceable parts used in your heater. Whenor...
Page 38 - Baltimore Electric; PARTS CENTRAL
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 38 These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original re...
Page 39 - OWNER'S REGISTRATION FORM
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 39 39 1. Where will the product be used? ❍ Living/Family Room ❍ Office/Warehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ ...
Page 40 - Postage; T APE
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 40 2701 Industrial DriveP.O. Box 90004Bowling Green, KY 42102-9004 Postage Required T APE TAPE
Page 41 - NOTES
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 41 41 NOTES _______________________________________________________________________________________________ _____________________...
Page 42 - KEEP THIS WARRANTY; WARRANTY INFORMATION; Model; LIMITED WARRANTY; For information about this warranty write:; NOT A UPC
111160-01B F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m F o r m o r e i n f o r m a t i o n , v i s i t w w w . d e s a t e c h . c o m 42 KEEP THIS WARRANTY WARRANTY INFORMATION Always specify model and serial numbers when communicating with the factory. We reserv...