Page 2 - Contents
INTRODUCTION 4 BEFORE YOU BEGIN 5 System Requirements 5 Network Requirements 5 Controller Requirements 6 Getting To Know Your Speaker 7 Front panel 8 Controls 9 Back panel 10 Placing Your Speaker 11 Wall or Ceiling Mounting (HEOS 3 only) 11 Powering Your Speaker 12 Getting the HEOS App 12 SETTING UP...
Page 4 - NOTE; INTRODUCTION
Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product. NOTE THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.For latest information, please visit HEOSbyDenon.com INTRODUCTION The HEOS spea...
Page 5 - BEFORE YOU BEGIN; System Requirements; Network Requirements; Wireless Router; High Speed Internet Connection
BEFORE YOU BEGIN NOTE If you have already installed at least one HEOS speaker, please skip to the section “ADDING MORE HEOS SPEAKERS” below ( v p. 14). System Requirements Before you begin installing your first HEOS speaker, please make sure you understand and meet a few basic requirements. o Networ...
Page 6 - Controller Requirements; iOS Minimum Requirements
o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: . iOS Minimum Requirements 0 iOS version 5.0 or later 0 iPhone ® 3GS or newer 0 iPad ® 0 iPod touch ® (3rd generatio...
Page 7 - Getting To Know Your Speaker
Getting To Know Your Speaker Unpack your speaker from the box and verify that the following items are included: . q w e r t y u i o (European model only) (North America model only) Power supply(for HEOS 3) or Power supply and Power cord(for HEOS 7/5) Ethernet cable or or HEOS Speaker Quick Start Gui...
Page 8 - Front panel; Speakers
o Front panel . w q q w q w HEOS 7 HEOS 5 HEOS 3 A Speakers B Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” ( v p. 45). Contents Setup Use Troubleshooting Status LED Appendix 8
Page 9 - Controls
o Controls . q w e q w w q HEOS 7 HEOS 5 HEOS 3 A Volume Up/Down buttons (+, –) Adjusts the HEOS device’s volume level up or down. B Mute button ( : ) Mutes or unmutes the HEOS device’s volume. C Headphone output (HEOS 7 only) The music will stop playing through the built in speakers when you insert...
Page 10 - Back panel; t u; e t u; Connect in Status LED
o Back panel . e t u r q w y e t u r q w y DC18V 2.0A RESET AUX IN 5V/1A USB NETWORK CONNECT w i o q e t u r y HEOS 7 HEOS 5 HEOS 3 A Power Input (DC) Used to connect the external power supply ( v p. 12). B Reset Button (RESET) Various settings are reset to the factory default values ( v p. 43). C A...
Page 11 - Placing Your Speaker; Caution
Placing Your Speaker You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to place your speaker… 0 The speaker must be within range of your wireless network. 0 The HEOS speaker is designed to sound best when pla...
Page 12 - Powering Your Speaker; Getting the HEOS App
Powering Your Speaker Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching between 100 - 240 V. . HEOS 7 HEOS 5 HEOS 3 DC18V 2.0A RESET AUX IN 5V/1A USB NETWORK CONNECT Getting the HEOS App The HEOS app...
Page 13 - SETTING UP YOUR FIRST HEOS SPEAKER; Setup
SETTING UP YOUR FIRST HEOS SPEAKER Once you have placed your speaker in your listening room and have downloaded the HEOS app, you are ready to configure your speaker for music playback. This involves following a few simple steps to get the speaker connected to your existing home network: Caution DO ...
Page 14 - ADDING MORE HEOS SPEAKERS; Adding Wired Speakers
ADDING MORE HEOS SPEAKERS The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 spea...
Page 15 - USING YOUR HEOS SPEAKER; Selecting a Room/Speaker; Select the Room/Speaker you want to control.; Use
USING YOUR HEOS SPEAKER Once you have your speaker connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different on every speaker or the same music perfectly synchronized on all speakers. It’s up to ...
Page 16 - Listening to Radio; Playing music stored on your mobile; Browse the local music on your phone and select
Listening to Radio The HEOS system includes access to more than 70,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among the 70,000 stations neatly organized into popular categories and select...
Page 17 - Select “Local Music” from the Music tab.
Playing music from your networked PC or NAS 1 Select “Local Music” from the Music tab. 2 Select the name of your networked PC or NAS (network attached storage) server. 3 Browse the music on your PC/NAS and select something to play. . NAS(Network AttachedPC Storage) PC Audio signal Contents Setup Use...
Page 18 - Playing music from the AUX input
Playing music from the AUX input 1 Connect an audio device with a 3.5 mm stereo audio output to the AUX input on your speaker using the included 3.5 mm stereo audio cable. 2 Select “AUX Input” from the Music tab. 3 Select the name of the speaker to which you connected the audio device in step 1. 4 I...
Page 19 - Playing music from a USB device; Insert a FAT32 formatted USB device into the USB port
Playing music from a USB device 1 Insert a FAT32 formatted USB device into the USB port on the back of the HEOS system. 2 Select “Local Music” from the Music tab. 3 Select the name of your HEOS system. 4 Browse the music on your USB device and select something to play. NOTE 0 It may take several min...
Page 20 - HEOS account; What is a HEOS account?; Select the Settings
HEOS account o What is a HEOS account? A HEOS account is master account or “keychain” for managing all of your HEOS music services with one single username and password. o Why do I need a HEOS account? With the HEOS account you just have to enter your music services login names and passwords one tim...
Page 21 - Playing from Streaming Music Services; Adding a Music Service; Changing Music Service Settings
Playing from Streaming Music Services A Music Service is an online music company that provides access to vast music collections via free and/or paid subscriptions. Depending upon your geographical location, there are several options to choose from. For more information about which services are avail...
Page 23 - Grouping Rooms; Press and hold your finger on room that is not playing
Listening To The Same Music In Multiple Rooms The HEOS system is a true multiroom audio system that automatically synchronizes audio playback between multiple speakers so that the audio coming from different rooms is perfectly in sync and always sounds amazing!You can easily add up to 32 speakers to...
Page 24 - Ungrouping Rooms; Press and hold your finger on room that you want to; Drag it out of the group and lift your finger.
o Ungrouping Rooms 1 Tap the “Rooms” tab. 2 Press and hold your finger on room that you want to remove from the group. NOTE You can not remove the first room that started playing the music before grouping. 3 Drag it out of the group and lift your finger. 4 Music will stop playing in the room you dra...
Page 25 - Place two fingers on the screen over the list of rooms.
o Grouping All Rooms (Party Mode) You can easily group the eight rooms together into Party Mode by using a “pinch” gesture. 1 Tap the “Rooms” tab. 2 Place two fingers on the screen over the list of rooms. 3 Quickly pinch your two fingers together and release. 4 All of your rooms will be joined toget...
Page 26 - Ungrouping All Rooms; Place two fingers close together on the screen over list
o Ungrouping All Rooms You can easily ungroup all of your rooms and exit Party Mode by using a “spread” gesture. 1 Tap the “Rooms” tab. 2 Place two fingers close together on the screen over list of rooms. 3 Quickly spread your two fingers apart from each other and release. 4 All of your rooms will b...
Page 27 - Creating a Stereo Pair; Create a group containing ONLY two HEOS 3 speakers
Stereo Pairing (HEOS3 Only) o Creating a Stereo Pair Two HEOS 3 speakers that have been grouped together (see above) can be saved as a persistent stereo pair where one speaker outputs the left channel of audio and the other speaker outputs the right channel of audio. Paired HEOS 3 speakers will then...
Page 31 - Using the Now Playing Queue; Play Now; Tap the “Now Playing” tab.
Using the Now Playing Queue HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio” or “station” type streams). This feature works similarly to how a jukebox works...
Page 32 - Rearranging the Now Playing Queue; Deleting Songs from the Play Queue
Rearranging the Now Playing Queue Once you have songs lined up in your queue, you might want to rearrange the order or remove some songs: 1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the screen. 3 Tap the Pencil e icon to enter Edit mode. 4 Rearrange the order of ...
Page 33 - Deleting All Songs from the Play Queue; Saving Playlists
Deleting All Songs from the Play Queue You can remove all of the songs from the Now Playing queue: 1 Tap the “Now Playing” tab. 2 Tap the Queue d icon in the upper right corner of the screen. 3 Tap the Delete g icon to confirm that you want to delete all songs from the queue. Saving Playlists You ca...
Page 34 - MAKING SPEAKER ADJUSTMENTS; Changing the Name of a Speaker
MAKING SPEAKER ADJUSTMENTS You can adjust specific settings for each of your HEOS Speakers in your system: 1 Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu. 2 Select “My Devices” to display a list of your speakers. 3 Select the speaker...
Page 35 - Adjusting the Audio Quality; Adjusting the Status Light Brightness
Changing the Speaker’s Equalizer 1 Select “EQ”. 2 Adjust the Treble or Bass up or down. 3 Select the Reset button to restore the default settings. Changing the Speaker’s Orientation (HEOS 3 Only) The HEOS 3 can be placed both vertically and horizontally.Each orientation has it’s own sound tuning and...
Page 36 - Advanced Speaker Settings; Network Settings; Select “Network Settings”.; About Wireless Power Saving
Advanced Speaker Settings Caution Adjusting these settings may disconnect your speaker from your network and possibly render your speaker unusable. Do not use these features unless you are comfortable making advanced adjustments to your speaker. o Network Settings 1 Select “Advanced”. 2 Select “Netw...
Page 38 - UPDATING YOUR SYSTEM
UPDATING YOUR SYSTEM HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller...
Page 39 - ADVANCED FEATURES; Submit Diagnostics
ADVANCED FEATURES There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps: 1 Select the Settings a icon located in the upper left corner of t...
Page 40 - Network Standby
Sharing Music from your Mobile Device The HEOS App has a feature called “Music Sharing” which can share the local music stored on your mobile device to other HEOS app users on your local network. To enable this feature, select Music Sharing, and set it on “ON”.The name of the device you are sharing ...
Page 41 - BASIC TROUBLESHOOTING; My speaker won’t connect to my network using the audio cable; I get a message “Device was not found”; Solution; Troubleshooting
BASIC TROUBLESHOOTING My speaker won’t connect to my network using the audio cable Solution Refer to Page 0 Make sure your mobile device is connected to your wireless network before setting up your speaker. 13 0 Alternatively, you can connect your speaker to your network router using the included Et...
Page 42 - Music cuts out or delays sometimes; I hear a delay when using the AUX Input with my TV
Music cuts out or delays sometimes Solution Refer to Page 0 Make sure your Internet connection is operating correctly. If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video). 5 0 Make sure your speakers are withi...
Page 43 - Resetting Your Speaker; Restoring the Speaker to Factory Defaults
Resetting Your Speaker Solution Refer to Page Resetting your speaker will clear out the wireless network info, EQ, and name but retain it’s current software. You will have to use Settings - Add Speaker to reconnect the speaker to your home network before it can be used. To reset your speaker, gently...
Page 44 - Contact Denon; For the other region:
Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/SupportEmail: [email protected] Chat: www.HEOSbyDenon.com/LiveChatTelephone: Toll Free (855) 499 2820(...
Page 45 - Status LED Table; Device Operation; Status LED
Status LED Table [Example] HEOS 5 Device Operation Description Front LED Action Rear LED Action Off No AC power or Deep Standby . (off) . (off) Plug in Booting . (blink) . (off) On Ready-Configured and connected to your network . (solid) . (off) On Not Connected to your network . (solid) . (solid) C...
Page 51 - Supported File Types and Codecs; Frequency; Appendix
Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 48 kHz 16 bit wav PCM --- 32 kHz 44.1 kHz 48 kHz 16 bit mp3 MPEG-1 Audio Layer 3 CBR/VBR 32 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit m4a aac AAC-LC 48 - 320 kbps 32 kHz 44.1 kHz 48 kHz 16 bit wma wma...
Page 52 - SPECIFICATIONS; Speaker Specifications; Wireless LAN; Used frequency range:; General; Operating temperature:; Dimensions
SPECIFICATIONS Speaker Specifications o HEOS 7 Wireless LAN Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz General Operating temperature: 41 °F - 95 °F (5 °C - 35 °C) Power supply: AC 100 – 240 V, 50/60 Hz Power consumption: 32 W Power consumption in network stan...
Page 55 - INFORMATION; Trademarks
INFORMATION Trademarks . Google Play is a trademark of Google Inc. . Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. . Wi-Fi Protected Setup™ logo is trademark of Wi-Fi Alliance. ....
Page 56 - License; License Information for the Software Used in; GPL
License o License Information for the Software Used in the Unit About GPL (GNU-General Public License), LGPL (GNU Lesser General Public License) License This product uses GPL/LGPL software and software made by other companies.After you purchase this product, you may procure, modify or distribute the...
Page 60 - mongoose
n mDNS 320.10.80 The majority of the source code in the mDNSResponder project is licensed under the terms of the Apache License, Version 2.0, available from:<http://www.apache.org/licenses/LICENSE-2.0>To accommodate license compatibility with the widest possible range of client code licenses, ...