Dell C2722DE - Manuals

6 | Safety instructions Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen...

About your monitor | 7 About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell . NOTE: Some components may be optional and may not ship with your monitor. Some features may ...

8 | About your monitor USB 3.2 Gen 1 1.8 M Type-A to Type-B upstream cable USB-C Gen 1 1.8 M cable (C to C) (C2422HE/C3422WE only) USB-C Gen 2 1.0 M cable (C to C)(C2722DE only) • Quick Setup Guide• Safety, Environmental, and Regulatory Information Product features The Dell C2422HE/C2722DE/C3422WE m...

10 | About your monitor Identifying parts and controls Front view 13 8 9 10 11 12 7 7 1 2 3 4 5 6 Label Description Use 1,6 Microphones Monitor microphones (Mic). Mic is enabled when the webcam & Mic module is popped up. Mic is disabled when the module is retracted. 3 Webcam lens Transmits your ...

14 | About your monitor 8,9,11 super speed USB 5 Gbps (USB 3.2 Gen1) (3) Connect your USB device. You can use these ports only after you have connected the USB cable (Type-A to Type-B or Type-C to Type-C) from the computer to the monitor. Port with battery icon supports Battery Charging Rev. 1.2. 10...

About your monitor | 17 Resolution specifications Model C2422HE C2722DE C3422WE Horizontal scan range 30 kHz to 83 kHz 30 kHz to 90 kHz 30 kHz to 90 kHz Vertical scan range 56 Hz to 76 Hz Maximum preset resolution 1920 x 1080 at 60 Hz 2560 x 1440 at 60 Hz 3440 x 1440 at 60 Hz Video display capabilit...

18 | About your monitor Preset display modesC2422HE Display mode Horizontal frequency (kHz) Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal/Vertical) VESA, 720 x 400 31.47 70 28.32 -/+ VESA, 640 x 480 31.47 60 25.17 -/- VESA, 640 x 480 37.50 75 31.5 -/- VESA, 800 x 600 37.88 60 4...

About your monitor | 19 C2722DE Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) VESA, 720 x 400 31.50 70.0 28.30 -/+ VESA, 640 x 480 31.50 60.0 25.20 -/- VESA, 640 x 480 37.50 75.0 31.50 -/- VESA, 800 x 600 37.90 60.30 40.0 +/+ VE...

About your monitor | 21 DP Multi-Stream Transport (MST) ModesC2422HE MST Source Monitor Maximum number of external monitors that can be supported1920 x 1080 at 60 Hz 1920 x 1080 at 60 Hz 3 NOTE: Maximum external monitor resolution supported is 1920 x 1080 at 60 Hz only. C2722DE MST Source Monitor Ma...

22 | About your monitor Unified Communications (UC) Platform Compatibility List The table below highlights the call functions that work on the Dell Video Conferencing Monitor – C2422HE, C2722DE and C3422WE when using the following UC platforms # . Call Functions Bring up Microsoft Teams Answer call ...

About your monitor | 23 Electrical specifications Model C2422HE C2722DE C3422WE Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DP/HDMI/USB Type-C signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz...

24 | About your monitor Webcam – microphone specifications Lens Field of view (horizontal) 75.4° for 2560 x 1920 Focus mode Fixed Focus Focus area 35 cm~1.5 m Focusing distance (normal mode) 70 cm Image Sensor Active array size 5 mega-pixel Video Specification Video frame rate 1920 x 1080 (Full HD)-...

About your monitor | 27 Environmental characteristics Compliant Standards• ENERGY STAR certified Monitor.• EPEAT registered where applicable. EPEAT registration varies by country. See https://www.epeat.net for registration status by country. • TCO Certified & TCO Certified Edge.• RoHS Compliant....

28 | About your monitor Pin assignments DP port (in) Pin number 20-pin side of the connected signal cable 1 ML3(n) 2 GND 3 ML3(p) 4 ML2(n) 5 GND 6 ML2(p) 7 ML1(n) 8 GND 9 ML1(p) 10 ML0(n) 11 GND 12 ML0(p) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect 19 Return 20 DP_PWR

30 | About your monitor HDMI port Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14...

About your monitor | 35 RJ45 Connector LED status: Left LED Right LED LED Color Description Right LED Amber or Green Speed indicator: • Amber On - 1000 Mbps• Green On - 100 Mbps• Off - 10 Mbps Left LED Green Link / Activity indicator:• Blinking - Activity on the port.• Green On - Link is being estab...

36 | About your monitor Plug-and-Play You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data (EDID) using display data channel (DDC) protocols so the computer can configure itself and op...

About your monitor | 37 Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer wo...

About your monitor | 39 Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor.• Disconnect all cables from the monitor.• Place the monit...

40 | About your monitor • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monit...

Setting up the monitor | 41 Setting up the monitor Connecting the stand NOTE: The stand riser and stand base are detached when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand...

44 | Setting up the monitor Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included ...

Setting up the monitor | 45 C3422WE 5° 120 mm 21° 30° 30° NOTE: The stand is detached when the monitor is shipped from the factory. Rotating the Display (C2422HE/C2722DE only) Before you rotate the display, extend the display vertically until the top of the stand riser and then tilt the display back...

46 | Setting up the monitor Configuring the display settings on your computer after rotation (C2422HE/C2722DE only) After you have rotated the display, complete the procedure given below to configure the display settings on your computer. NOTE: If you are using the monitor with a non-Dell computer, ...

Setting up the monitor | 47 Operating the monitor webcam When you want to use the monitor built-in webcam and microphone, press down on the webcam module and then release. The webcam module will pop up.

48 | Setting up the monitor Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions . To connect your monitor to the computer: 1. Turn off your computer. 2. Connect the DisplayPort or USB cable, and the USB Type-C cable from your monito...

Setting up the monitor | 49 Connecting the DP cable DP DP Connecting the monitor for DP Multi-Stream Transport (MST) function ( C2422HE/C2722DE only ) DP DP out DP DP NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to at least DP1.2 with MST op...

50 | Setting up the monitor Connecting the USB cable USB USB USB Connecting the USB Type-C cable USB Type-C USB Type-C The USB Type-C port on your monitor: • Can be used as USB Type-C, DisplayPort 1.4 (C2722DE) or DisplayPort 1.2 (C2422HE/C3422WE), alternatively. • Supports USB Power Delivery (PD), ...

Setting up the monitor | 51 Connecting the monitor for USB-C Multi-Stream Transport (MST) function ( C2422HE/C2722DE only ) DP out USB Type-C DP in USB Type-C NOTE: The maximum number of supported C2422HE/C2722DE via MST is subjected to the bandwith of the USB-C source. Please refer to “ product spe...

52 | Setting up the monitor Dell Power Button Sync (DPBS) Your monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only s...

Setting up the monitor | 53 3. Go to System Settings 4. In the drop-down menu of When I press the power button , there are a few options for selection namely Do nothing/Sleep/Hibernate/Shut down , and you can select Sleep/Hibernate/Shut down . NOTE: Do not select Do nothing , otherwise monitor power...

Setting up the monitor | 55 Using DPBS function Waking on the USB-C cable • When you connect the USB-C cable, the Monitor/PC state is as follows: New Power state of monitor (ON)* Initial monitor power state (ON or Standby) Initial monitor power state (ON or Standby) New Power state of monitor (ON) 1...

56 | Setting up the monitor • When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds , the screen prompt will ask if you would like to shut down the PC. Press and hold 4s USB Type-C PC will shut down Slide to shut down your PC • When the monitor an...

58 | Setting up the monitor Connecting the monitor for USB-C in DPBS mode The Dell OptiPlex 7090 Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state will sync with the PC.While the PC and two monitors are in an initially ON power state, by pressing the power button on Mon...

60 | Setting up the monitor Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor for cable attachment) organize all cables as shown above. If your cable Is not able to reach your PC, you may connect directly to the PC without routing ...

Setting up the monitor | 61 Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand,   ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you ...

62 | Setting up the monitor Wall mounting (Optional) NOTE: Use M4 x 11 mm screws to connect the monitor to the wall- mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor on a soft cloth or cushion on a stable flat table. 2. Remove the sta...

Operating the monitor | 63 Operating the monitor Power on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2. Move the joystick up/dow...

64 | Operating the monitor Using the rear-panel controls Use the joystick control on the rear of the monitor to adjust the display settings. As you use the button to adjust the settings, an OSD shows the numeric values of each feature as they change. Display Info The following table describes the re...

Operating the monitor | 65 Using the OSD lock function You can lock the front-panel control buttons to prevent access to the OSD menu and/or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options. Power Button Menu + Power Buttons Disable Rotation Reset Menu Ti...

66 | Operating the monitor Use the Joystick to lock the button(s). Press the left directional navigation of Joystick for four seconds, a menu appears on the screen. Select Option: Select one of the following options: Options Description 1 Menu Button lock Select this option to lock OSD menu function...

72 | Operating the monitor Icon Menu and Submenus Description • Standard: Default Color setting, This monitor uses a low blue light panel, and is certified by TUV to reduce blue light output and create a more relaxing and less stimulating image while reading content on the screen. • Movie: Ideal for...

Operating the monitor | 75 Icon Menu and Submenus Description PIP/PBP Mode Adjusts the PIP or PBP (Picture by Picture) mode.You can disable this feature by selecting Off. Exit 24/27/34 Monitor Input Source Color Brightness/Contrast Display PIP/PBP Personalize Others Menu USB Audio PIP/PBP Mode Off P...

76 | Operating the monitor Icon Menu and Submenus Description PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PBP sub-window. Press the button to select the PBP sub-window source signal. Exit 24/27/34 Monitor Input Source Color Brightness/Contra...

Operating the monitor | 77 Icon Menu and Submenus Description USB Allows you to set the USB upstream port for the DP input signals, thus the monitor’s USB downstream port (eg. keyboard and mouse) can be used by the current input signals when you connect a computer to either one of the upstream ports...

78 | Operating the monitor Icon Menu and Submenus Description Audio Use the Audio Settings menu to adjust the audio settings. Exit 24/27/34 Monitor Input Source Color Brightness/Contrast Display PIP/PBP Personalize Others Menu USB Audio Reset Audio Speaker On Volume 100 Volume Allows you to increase...

Operating the monitor | 79 Icon Menu and Submenus Description Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Exit 24/27/34 Monitor Input Source Color Brightness/Contrast Display PIP/PBP Personaliz...

82 | Operating the monitor Icon Menu and Submenus Description Others Select this option to adjust the OSD settings such as the DDC/CI , LCD conditioning, and so on. Exit 24/27/34 Monitor Input Source Color Brightness/Contrast Display PIP/PBP Personalize Others Menu USB Audio Display Info Reset Other...

84 | Operating the monitor OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: The current input timing is not supported by the monitor display. Please change your input timing to 1920x1080/2560x1440/3440x1440, 60Hz or any other mon...

Operating the monitor | 85 If you press any button other than the power button, the following messages will appear depending on the selected input: No DP Signal form your device. Press any key on the keyboard to wake up. If there is no display, press the monitor joystick to select input source. A me...

86 | Operating the monitor When you select ‘ Yes ‘ to reset to default settings, the following message will appear: 24/27/34 Monitor Select ‘Yes’ to enable the following function(s): . Always on USB-C Charging . Other USB Charging When ‘Yes’ is selected, power consumption will increase. When ‘No’ is...

Operating the monitor | 87 If either USB Type-C / DP / HDMI input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/C24/27/3422XE or No USB-C Cable The display will go i...

88 | Operating the monitor If the webcam is pop in (retracted) and you press the Mute button, the following message will appear: Please pop up webcam + mic module to enable your mic When the USB upstream cable is not connected, and you press the Teams/ Hookswitch/ Mute button, the following message ...

90 | Operating the monitor Setting the KVM USB Switch To set the KVM USB Switch as Shortcut Key for the monitor: 1. Press the joystick button to launch the OSD main menu. 2. Move the joystick to select Personalize . Exit 24/27/34 Monitor Input Source Color Brightness/Contrast Display PIP/PBP Persona...

Operating the monitor | 93 Setting the Auto KVM You can follow below instruction to set up Auto KVM for your monitor: 1. Ensure that PIP/PBP Mode is Off . Exit 24/27/34 Monitor Input Source Color Brightness/Contrast Display PIP/PBP Personalize Others Menu USB Audio PIP/PBP Mode Off PIP/PBP (Sub) USB...

Operating the monitor | 95 Setting up Windows Hello In Windows ® 10/Windows ® 11 : Click Windows start menu, click Settings. Windows 10 Windows 11 Click Accounts. Click Sign-in options . You must set up a PIN before you can enroll in Windows Hello.

Operating the monitor | 97 The following message is displayed, click Get started . Keep looking directly at your screen and position yourself so that your face is in thecenter of the frame that appears on screen. The webcam will then register your face.

98 | Operating the monitor When the following message is displayed, click Close to exit Windows Hello setup . Once you have set up, you have another option to improve the recognition. Click Improve recognition if necessary.

Operating the monitor | 99 Setting up the monitor webcam as default setting When using a notebook with built-in webcam to connect this monitor, in the device manager interface, you can find the notebook built-in webcam and the monitor webcam. Normally, they are in enable status, and the default sett...

100 | Operating the monitor Click Details > Property and select Hardware Ids .

Operating the monitor | 101 The Value will show the detail hardware ids of this Dell Monitor IR Webcam. The hardware ids of the notebook built-in webcam and the monitor webcam are different. For C2422HE/C2722DE/C3422WE, the monitor webcam hardware ids will show as below: Right click the PC/Notebook ...

Operating the monitor | 103 Setting up the monitor speaker as default setting When your computer connects multiple speakers, if you want to set up the monitor speaker as default setting, please follow below instructions:Right-click Volume in the Windows task bar notification area. Click Playback dev...

Operating the monitor | 105 • Echo Cancelling Speakerphone (C2422HE/C2722DE/C3422WE) audio path is where audio streams through USB. This is either through USB-C to USB-C cable or USB-A to USB-B cable. As the microphone path streams from monitor back to PC through USB, this selection is required for ...

106 | Troubleshooting Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions . Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly...

108 | Troubleshooting Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms What you experience Possible solutions No Video/Power LED off No picture • Ensure that the video cable connecting the m...

110 | Troubleshooting Common Symptoms What you experience Possible solutions Mic/Webcam does not work • Webcam module not pop up • USB cable not plug in or not select the correct USB source • Not set the monitor Mic/ webcam as the default device • Pop up the webcam module.• Plug in the USB Cable (Ty...

Troubleshooting | 113 Problem What you experience Possible solutions Monitor buttons (Mute / Volume down / Volume up / Hookswitch)not working with Microsoft Teams ® App Monitor buttons (Mute / Volume down / Volume up / Hookswitch) not working on Microsoft Teams ® App with Chrome OS / Ubuntu Use Micr...

120 | Troubleshooting Universal Serial Bus (USB) specific problems Specific Symptoms What you experience Possible solutions USB interface is not working USB peripherals are not working • Check that your display is turned ON.• Reconnect the upstream cable to your computer. • Reconnect the USB periphe...

Appendix | 121 Appendix FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at https:// www.dell.com/regulatory_compliance . Contacting Dell For customers in the United States, call 800-WWW-DELL (800...