D-Link DVC-1100 - Manuals

5 Standalone operation - No computer needed Supports enhanced 802.11b wireless networks up to 22 Mbps Uses broadband cable/DSL or network connections for high-quality video H.323 Internet videoconferencing standard compliant Uses the D-Link Directory Service for ease of use dialing Easy to use Easy ...

6 LEDs LED stands for L ight- E mitting D iode. The i2eye TM DVC-1100 has the following LEDs for monitoring its operation. Status Power Call Monitor Link Status Activity WLAN A green light indicates the DVC-1100 is ON LED Power Status This LED turns on briefly at power up. It is then off duringnorma...

7 Getting Started By using the remote control included with the DVC-1100, you can answer anincoming call, start a call by dialing the other videophone’s number or select anumber to call from the Speed Dial list. Information for the Setup Wizard is entered by using the remote control. Theremote is us...

8 Remote Control Layout ENTER key Adjust Contrast When entering alphanumericinformation, the left arrowkey performs a backspace , deleting the character to theleft of the on-screen cursor. Use the arrow keys along with the Enter , Cancel and n u m b e r k e y s t o e n t e r information when require...

9 When you are finished entering text and numbers, move the cursor to highlight OK on the screen and press ENTER ; or alternatively you can press the CANCEL key on the remote to remove the keyboard from the screen, leaving what you typed on the screen. The keyboard allows entering any of the followi...

10 Personal Information Screen Using the Setup Wizard The following descriptions of the Setup Wizard screens will help you understand the purpose and procedures for providing the required information. The first screen that displays on theinitial startup is the Welcome Screen. This screen explains wh...

11 Wireless Site Survey Screen To use your DVC-1100 wirelessly, it is necessary to find an available wirelessnetwork. The Wireless Site Survey screen makes this simple. Upon starting, the DVC-1100 performed a “site survey” looking for wireless network devicesthe DVC-1100 can connect to. These discov...

12 Wireless Settings Screen The Wireless Settings screen shows the SSID of the selectedwireless device the DVC-1100will attach to and allows settingthe DVC-1100 for WEP encryp-tion. The DVC-1100 has WEPencryption disabled by default. Encryption will make your wire-less network more secure, butmay sl...

13 Disabled : No WEP encryption (Default) 64-bit128-bit256-bit Key ID Press the down arrow on the remote to select the Key ID . You can enter up to four encryption keys that is used to encrypt data passedwirelessly over the network. Only one of the keys are used for encryption.You can enter a key fo...

14 A 256-bit encryption key must be exactly 58 characters in length. The box forentering a key will scroll to allow entering numbers that do not fit in the box.(Example: 12345678901234567890123456789012345678901234567890FFAAABBE is a valid string of 58 characters for 256-bit encryption.) Only one ke...

15 Network Address Screen The Network Address screen asks for information that isneeded to connect a DVC-1100call over the Internet. Most homeu s e r s w i t h a c a b l e o r D S Lmodem can leave the checkboxchecked to obtain an IP addressautomatically. If you know you cannot be as-signed an IP Add...

16 Network Speed Screen The Network Speed screen asks you to select the type ofbroadband Internet connectionyou use. Each choice has de-fault send and receive speeds defined for you. If you need tochange these settings aftercompleting the Setup Wizard , this can be done by selectingthe Settings >...

17 System Restart A message appears askingto restart the DVC-1100 tocomplete the setup. Pressthe Yes button to accom- plish a restart. Congratulations! You are now ready to make and receive i2eye VideoPhone calls. Although optional, it is recommended that you connect a standard telephone tothe DVC-1...

18 Using the DVC-1100 MainWindow Self-ViewWindow MainSettingsButtons BannerWindow StatusMessageArea StatusIcons PrivacyStatusIcons After the DVC-1100 VideoPhone is setup by using the Setup Wizard, you will see the above Main Screen each time you turn on the VideoPhone. There is a larger Main Window ...

19 Using the DVC-1100 (continued) The Public IP Status Icon, appears at startup when the DVC-1100 attemptsto connect to the Internet and determine the Public IP address of your Internetconnection. If this operation is unsuccessful and the icon shows as: theDVC-1100 cannot be used over the Internet. ...

20 Just like a regular phone call, picking up the telephone handset will answer theDVC-1100 VideoPhone. You may also use the remote control to answer by press-ing the ENTER key when the “ Answer ” button on the screen is highlighted in a dialog box. Answering an Incoming VideoPhone call If the telep...

21 Using the DVC-1100 (continued) If the other party has activated their video privacy, you will not see them; but you will be able to hear them. If they have activated audio privacy, you can see them; but not hear them. If you have activated your video privacy, the other party will not see you and ...

22 Using the DVC-1100 (continued) Speakerphone Mode The DVC-1100 has a Speakerphone Mode if the call needs to be shared with more than one person, or when it is desirable to talk without using the telephonehandset. In Speakerphone Mode, the speaker on the television and either thebuilt-in microphone...

23 Using the DVC-1100 (continued) Using an External Microphone for Speakerphone Calls To enhance the audio in a group videoconference, an external microphone canbe plugged into the external microphone connector on the back of the DVC-1100 . When an external microphone is used, the built-in microphon...

24 Using the DVC-1100 (continued) The DVC-1100 can connect with other DVC-1100 VideoPhones throughout theworld. During the setup of the DVC-1100, you entered a Country code into the Personal Information screen, along with an Area code and a Phone number. To make calling a VideoPhone similar to using...

26 Entering IP Addresses Calling a VideoPhone or H.323 Device with an IP Address If you are unable to Dial another DVC-1100 by using its Phone number, you cancomplete a call by entering the IP Address of the VideoPhone you want to call.This will require obtaining the IP Address for the device you wa...

27 Using the Configuration Menu After starting the DVC-1100 VideoPhone, the Main Screen is displayed. Theself-view image should be displaying in the larger window. The following buttons reside on the main screen: Main Screen Dial View Settings Privacy Set up a speed dial list and choose from several...

30 The View screen allows the user to modify what the Main Screen may look like. Using the Configuration Menu (continued) Main Screen > View This is the standard view showing both the largermain view window and the smaller self-viewwindow. The main video window is seen in this view. Whenno call i...

31 Using the Configuration Menu (continued) Main Screen > Settings The Settings screen contains six buttons that allow the DVC-1100 to be customized in different ways. Each of these settings are detailed starting on thenext page. General Network Update Video Controls settings that adjust the way ...

33 Main Screen >Settings > Personal Information Using the Configuration Menu (continued) Name Area Code& Phone # Enter your name here. When a call is placed from yourVideoPhone, the name you enter will be displayed as a CallerID on the remote end of the call. Unless the VideoPhone youcall ...

34 Main Screen > Settings > Network Using the Configuration Menu (continued) Controls how the DVC-1100 obtains an IP address. Allows you to enter a primary and secondary DNSaddress. This screen controls how a public IP address isobtained. If the Public IP button is “grayed out”, itmeans that y...

37 Main Screen > Settings > Network > Public IP Address Using the Configuration Menu (continued) This screen allows you to view or edit the VideoPhone’s public IP address. (Optional) Select this checkbox if you want to use yourVideoPhone ONLY within a private network (LAN). If youselect Use...

38 Using the Configuration Menu (continued) Main Screen > Settings > Network > Network Speed The Network Speed screen offers you the option of selecting the speed that is the best match for your current network or connection. Change the settings by selecting the send or receive Change butto...

39 Main Screen > Settings > Network > PING Using the Configuration Menu (continued) PING is a network or Internet utility, used to test a network or Internet connec-tion. If you are having problems establishing a connection to anotherVideoPhone after the setup of the DVC-1100, you can use t...

40 Main Screen > Settings > Network > Wireless Site Survey Using the Configuration Menu (continued) Scan The checkbox is checked by default, allowing the DVC-1100 to be used wirelessly. If an Ethernet net-work cable is used to connect to a network instead,uncheck this checkbox and press Clo...

42 Selects which of the four keys, listed to the right on thescreen, is the active encryption key. You can enter up to four encryption keys that are used to encrypt datapassed wirelessly over the network. Only one of thekeys are used for encryption. You can enter a key foruse, enter up to three othe...

44 Using the Configuration Menu (continued) Main Screen > Settings > Video You can fine tune the video display from the Video Settings screen. Control over the following settings is available: • Color Saturation • Image Brightness • Image Contrast • Video AGC Gain To adjust any of the four vid...

46 Using the Configuration Menu (continued) Main Screen > Privacy Audio Privacy Video Privacy Do Not Disturb Audio Privacy prevents the audio on your side from being sent to the remote caller. No one on the otherend of the VideoPhone call will be able to hear you ifthis setting is checked, althou...

47 Using the DVC-1100 with D-Link Routers To complete the configuration that allows the DVC-1100 to work with your D-Link router, the D-Link DI-614+ router is shown above. In the DI-614+configuration utility, go to the Advanced>Virtual Server screen and check the DVC-1000 box from the list on the...

48 The firewall security features built into most routers and gateways may prevent users from accessing the video and audio of their DVC-1100. A router connects to the Internet through a series of numbered ports. The ports used by the DVC-1100 are often blocked from access over the Internet by the f...

49 Using the DVC-1100 with Routers, Gate- ways or Broadband Modems (continued) A total of 7 ports must be opened for the DVC-1100 to work with most routers or firewalls. To open these ports, please do the following: A . Click Enabled B . Give the Virtual Server a Name (such as i2eye) C . Under Priva...

50 Using the DVC-1100 with Routers, Gateways or Broadband Modems (continued) You have now completed the entering of one port to be opened. You will need toopen six more ports. Repeat steps A through G five more times for each one of the following five ports: 15329 , 15330 , 15331 , 15332 and 15333 ....

51 From the following sections, choose the heading that best applies to your equipment or networking configuration. Network With Multiple Public IP Addresses A Public IP Address is visible on the Internet. (Most commonly found in business environments.) Recommended Procedure: If there is an availabl...

52 Broadband Modem, Multiple PCs and a Hub Commonly found in small offices, home offices, or homes with more than onePC where multiple public IP addresses are available. In order to install the DVC-1100 VideoPhone as another device behind a hubassign an available public IP address to the VideoPhone....

53 Troubleshooting 1. Cannot make a call using a phone number. Check that you did not misdial the number. Remember to dial a country code and area code for all calls when usinga telephone handset to make video calls. The VideoPhone is not connected to the Internet. The VideoPhone is not registered w...

54 Troubleshooting (continued) 5. Picking up the phone displays a window with speed dial list or brings up a message about no entries in the speed dial list. VideoPhone is not registered with the Directory Service. Sometimes it takes the VideoPhone up to ten minutes to register. Verify all network s...

56 11. No audio in call. Audio cables are not plugged in correctly. Ensure that your audio cables are correctly plugged into the TV. Make sure that the TV is set forvideo input. Check the volume level on the TV. Consult your TV manualfor reference. Telephone is not setup properly. Plug the telephone...

57 13. Audio has an echo. Far side television is too loud. The far side television volume needs to be turned down. 14. Excessive delay during a conversation. Incorrect network speed settings (too fast). Decrease the send/ receive speeds from the Settings>Network>Speed screen and attempt the ca...

58 19. VideoPhone cannot obtain IP Address automatically Not properly connected to a DHCP server. Check connection to LAN, by verifying a link light on the back of the VideoPhone. Make sure thatthe router is setup for DHCP. Consult either your router’s user manualfor reference or your network admini...

59 22. VideoPhone is not connected to the Internet. Ethernet cable is not properly plugged into the VideoPhone. Ensure that the RJ-45 cable is properly plugged into the back of the VideoPhone.A steady green light on the Ethernet port indicates a valid link has beenmade. Invalid DNS entries. The Vide...

61 Troubleshooting (continued) 4. Make sure that the antenna is positioned for best reception by using the software signal strength tools included with your product. 5. Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, Monitors, electric moto...

62 Frequently Asked Questions What is D-Link´s i2eye? i2eye (TM) is a breakthrough communications video appliance that provides IP videoconferencing and connects to any standard television. Simple to install and use, the small unit sits on top of the television and contains a video camera that can s...

63 Frequently Asked Question (continued) Can I use the DVC-1100 with a non-D-Link directory service? No. The DVC-1100 is designed to automatically connect to the D-Link Directory Service. This is a free service and is available to anyone with a DVC-1100. The Directory Service allows for calling anot...

65 Glossary of Terms 802.11b: A wireless networking standard that supports data encryption and up to 11Mbps bandwidth. Authentication: The process of verifying a user on a network is who they say they are and preventing unauthorized users from network access. Bandwidth: A measure of the rate at whic...

67 LAN (Local Area Network): A network that is designed to span small distances. These are most commonly used in small buildings, businesses and homeswith multiple PCs. See WAN. NAT (Network Address Translation): A technology that allows multiple network devices to share the same IP Address. NAT dev...

68 Glossary of Terms (continued) SLIC (Subscriber-Line Interface Circuit): Provides a phone’s analog dial tone, busy tone, dual-tone multiple-frequency (DTMF) generation anddecoding, caller ID and ring-signaling functions. The SLIC allows theDVC-1100 to work with a standard telephone without connect...

69 Internal Processor ARM-9 ASIC Communications Processor Standards Compliant ITU H.323 (IP communications)Video: H.263Audio: G.711, G.723 Data Rates/Frame Rates 96 Kbps—512 KbpsUp to 30fps Video Up to 30fps CIF (352 x 288 pixels), QCIF (176 x 144)Picture-In-Picture (PIP)Automatic contrast controlDV...

70 LED Indicators PowerStatusVideo monitorWLAN activityNetwork link and transmit Dialing Capabilities Speed dial list allows up to 50 entriesManual dialing with telephone handset using Directory ServiceManual dialing with direct IP entry Remote Software Update Software update, automatic or manual Ne...

71 List of Country Codes C o d e C o u n t r y 93 Afghanistan 355 Albania 213 Algeria 684 American Samoa 376 Andorra 244 Angola 809 Anguilla 268 Antigua 54 Argentina 374 Armenia 297 Aruba 247 Ascension Island 61 Australia 43 Austria 994 Azerbaijan 242 Bahamas 973 Bahrain 880 Bangladesh 246 Barbados ...

73 Contacting Technical Support Technical Support You can find the most recent software and user documentation on the i2eye website. D-Link provides free technical support for customers within the United States and Canada for the duration of the warranty period on this product. U.S. and Canadian cus...