D-Link DVC-1000 - Manuals

5 ! Stand-alone operation - No computer needed ! Uses broadband cable/DSL or network connections for high-quality video ! H.323 Internet video-conferencing standard compliant ! Easy to use ! Use your existing broadband network ! Easy Setup Wizard ! Picture-in-Picture view or full-screen view ! Remot...

6 LEDs LED stands for L ight- E mitting D iode. The i2eye TM DVC-1000 has the following LEDs for monitoring its operation. Link Status Activity Status Power Call Monitor LED LED Location and Activity Power Status Front to the left of the power light. This light turns on brieflyat power up. It is the...

7 Getting Started Information for the Setup Wizard is entered by using the intelligent remote con-trol included with the DVC-1000. The remote is used to enter numbers, letters,special characters and to make selections from an on-screen keyboard. Theon-screen keyboard is activated by pressing ENTER o...

8 Remote Control Layout ENTER key Adjust Contrast When entering alphanumericinformation, the left arrowkey performs a backspace , deleting the character to theleft of the on-screen cursor. Use the arrow keys along with the ENTER, CANCEL and number keys to enter information in the Setup Wizard screen...

9 When you are finished entering text and numbers, move the cursor tohighlight OK on the screen and press ENTER ; or alternatively you can press the CANCEL key on the remote to remove the keyboard from the screen, leaving what you typed on the screen. The keyboard allows entering any of the followin...

10 Personal Information Screen Using the Setup Wizard The following descriptions of the Setup Wizard screens will help you understand the purpose and procedures for providing the requiredinformation. The first screen that displays onthe initial startup is the Wecome Screen. This screen explains what...

11 Network Address Screen The Network Address screen asks for informationthat is needed to connect aVideoPhone call over theInternet. Most home userswith a cable or DSL modemcan leave the checkboxchecked to obtain an IPAddress automatically. If you know you cannot beassigned an IP Address Using the ...

12 Network Speed Screen The Network Speed screen asks you to select the type ofbroadband Internet connec-tion you use. Each choicehas default send and receive speeds defined for you. If youneed to change these set-tings after completing the Setup Wizard , this can be done by selecting the Set- tings...

13 System Restart A warning message nowappears asking to restart theDVC-1000 VideoPhone tocomplete the setup. Pressthe Yes button to accom- plish a restart. Congratulations! You are now ready to make and receive i2eye VideoPhone calls. Although optional, it is recommended that you connect a standard...

14 Using the DVC-1000 Layout of the i2eye Main Screen MainWindow Self-ViewWindow MainSettingsButtons BannerWindow StatusMessageArea StatusIcons PrivacyStatusIcons Status Icons The Status Icons appear only briefly at startup. The DVC-1000 uses icons toindicate its status. The icons display on the top...

15 Just like a regular phone call, picking up the telephone handset will answerthe DVC-1000 VideoPhone. You may also use the remote control to answerby pressing the ENTER key when the “ Answer ” button on the screen is highlighted in a dialog box. Answering an Incoming VideoPhone call If the telepho...

16 Placing a Manual Dial VideoPhone Call with the Telephone Handset If the other party has activated their video privacy, you will not see them; but you will be able to hear them. If they have activated audio privacy, you can see them; but not hear them. If you have activated your video or audio pri...

17 Speakerphone Mode The DVC-1000 has a Speakerphone Mode if the call needs to be shared with more than one person, or when it is desirable to talk without using thetelephone handset. In Speakerphone Mode, the speaker on the television andthe microphone in the DVC-1000 VideoPhone are used. When a ca...

18 Phone numbers may be entered in the following formats (the dash is enteredautomatically): 1-949-555-1212 : The 1 is required if you are calling outside your local area. 555-1212 : Will work only within the local area code. Entering Phone Numbers Valid entry for the IP address field would include:...

19 Using the Configuration Menu After starting the DVC-1000 VideoPhone, the Main Screen is displayed. Theself-view image should be displaying in the larger window.The following buttons reside on the main screen: Main Screen Dial - View - Settings - Privacy - Set up a speed dial list and choose from ...

23 Using the Configuration Menu (continued) Main Screen > Settings The Settings screen contains four buttons that allow the application to be customized in different ways. Each of these settings are detailed starting onthe next page. General - Network - Update - Close - Controls settings that adj...

24 Main Screen > Settings >General Always answerincoming calls- Turn on video privacywhen answering calls - Play sound withuser input - Automatically adjustvideo contrast - Select this checkbox to allow the DVC-1000 to automatically accept any incoming call. If this checkbox is not selected an...

25 Main Screen >Settings > Personal Information Using the Configuration Menu (continued) Name- Area Code& Phone # - Enter your name here. When a call is placed from yourVideoPhone, the name you enter will be displayed as a CallerID on the remote end of the call. Unless the VideoPhone youca...

26 Main Screen > Settings > Network Using the Configuration Menu (continued) Controls how the DVC-1000 obtains an IP Address. Allows you to enter a primary and secondary DNSaddress. This screen controls how a Public IP Address isobtained. If the Public IP button is “greyed out” itmeans that yo...

28 Main Screen > Settings > Network > DNS Using the Configuration Menu (continued) The Domain Name System (DNS) translates Internet domainnames (for example www.dlink.com which is easy for people touse and remember) to IP addresses, which are what computersuse to find each other on the Inte...

30 Using the Configuration Menu (continued) Main Screen > Settings > Network > Network Speed The Network Speed screen offers you the option of selecting the speed that is the best match for your current network or connection. Change the settings by selecting the send or receive Change butto...

32 Using the Configuration Menu (continued) Main Screen > Privacy Audio Privacy - Video Privacy - Do not Disturb - Audio Privacy prevents the audio on your side from being sent to the remote caller. No one on the otherend of the VideoPhone call will be able to hear you ifthis setting is checked, ...

33 Using the DVC-1000 with Routers, Gateways and Broadband Modems The D-Link DI-614+ and the DI-604 Routers have a firmware upgrade thatallows for easy configuration of the i2eye . With the DI-614+, DI-604 and the firmware upgrade, you will not need to manually configure the ports. Ifyou have other ...

34 The firewall security features built into most routers and gateways prevent users from accessing the video and audio of their DVC-1000. A router connects to the Internet through a series of numbered ports. The ports used by the DVC-1000 are blocked from access over the Internet by the firewall fe...

35 Using the DVC-1000 with Routers, Gate- ways or Broadband Modems (continued) A total of 7 ports must be opened for the DVC-1000 to work with most routers or firewalls. To open these ports, please do the following: A . Click Enabled B . Give the Virtual Server a Name (such as i2eye) C . Under Priva...

37 From the following sections, choose the heading that best applies to your equipment or networking configuration. Network With Multiple Public IP Addresses A Public IP Address is visible on the Internet. (Most commonly found in business environments.) Recommended Procedure: If there is an availabl...

39 Troubleshooting 1. Cannot make a call using a phone number. Check that you did not misdial the number. If the person you are calling is outside of your area code, you must dial a “1” before thearea code and then the number. The VideoPhone is not connected to the Internet. The VideoPhone is not re...

46 Troubleshooting (continued) 22. VideoPhone does not boot up. Video is not being displayed on television. Ensure that the video and audio cables are plugged in correctly toboth the VideoPhone and television. The television should be setfor video input. Consult your television user manual for suppo...

47 Frequently Asked Questions What is D-Link´s i2eye? i2eye (TM) is a breakthrough communications video appliance that provides IP videoconferencing and connects to any standard television. Simple to install and use, the small unit sits on top of the television and contains a video camera that can s...

48 Frequently Asked Question (continued) Can I use the DVC-1000 with a non-D-Link directory service? No. The DVC-1000 is designed to automatically connect to the D-Link Directory Service. This is a free service and is available to anyone with a DVC-1000. The Directory Service allows for calling anot...

50 Glossary of Terms Bandwidth: A measure of the rate at which data can be sent through the network. This value is usually given in bits per second (bps) or kilobitsper second (kbps). CIF (Common Intermediate Format): An intermediate video format. When D-Link DVC-1000 video is transmitted over a net...

52 QoS (Quality of Service): Allows guaranteed bandwidth and packet delivery between network devices over a network. Router: A device that attaches two or more network devices and forwards data accordingly. Most consumer type routers act as DHCP servers,NATs and simple firewalls. DMZ (Demilitarized ...

53 Internal Processor ARM-9 ASIC Communication Processor Standards Compliant ITU H.323 (IP communications)Video: H.263Audio: G.711, G.723 Data Rates/Frame Rates 96 Kbps—512 KbpsUp to 30fps Video Up to 30fps CIF (352 x 288 pixels), QCIF (176 x 144)Picture-In-Picture (PIP)Automatic brightness controlD...

55 Contacting Technical Support Technical Support You can find the most recent software and user documentation on the D-Link website. D-Link i2Eye Technical Support over the Telephone: 0845 0800288 (UK Only) Mon-Fri 9.00am to 6.00pm D-Link Technical Support over the Internet: http://www .dlink.co.uk...

56 Warranty and Registration Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited warranty for its product only to the person or entity that originally purchased the product from: ! D-Link or its authorized reseller or distributor and ! Products...