Compaq ML350 - Manuals
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Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide iii COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Contents About This Guide Symbols in Text ..................................................................................
Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide v COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM About This Guide This maintenance and service guide can be used for reference when servicing Compaq ProLiant ML350 Generati...
About This Guide vi Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair t...
About This Guide Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide vii COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Where to Go for Additional Help In addition to this guide, the following information sources are availab...
About This Guide viii Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/19/02 8:52 AM Text Conventions This document uses the following conventions: • Italic type is used for complete title...
Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 1-1 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and spare parts lists for the Compaq Pr...
Illustrated Parts Catalog 1-2 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM Mechanical Parts Exploded View 5a 2c 2b 2a 5b 5b 10 1 6 8 9 4 3 7 Figure 1-1: Mechanical parts ...
Illustrated Parts Catalog Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 1-3 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM Mechanical Spare Parts List Table 1-1: Mechanical Spare Parts List Item Description Spare Part ...
Illustrated Parts Catalog 1-4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM System Components Exploded View 13 15 17 19 23 22 20 16 18 11 14 21 12 14 Figure 1-2: System co...
Illustrated Parts Catalog Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 1-5 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/31/02 9:35 AM System Components Spare Parts List Table 1-2: System Components Spare Parts List Item Descripti...
Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-1 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 2 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures fo...
Removal and Replacement Procedures 2-2 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Electrostatic Discharge Information An electrostatic discharge (ESD) can damage static...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-3 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Symbols on Equipment These symbols may be located on equipment in areas where hazardou...
Removal and Replacement Procedures 2-4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Preparation Procedures WARNING: Only authorized technicians trained by Compaq should a...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-5 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM To power down the server: 1. Press the power button to toggle to Standby. This places ...
Removal and Replacement Procedures 2-6 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Bezel Door (Tower Model Only) To remove the bezel door: 1. Complete the preparation pr...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-7 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Access Panel To remove the access panel: 1. Complete the preparation procedures. Refer...
Removal and Replacement Procedures 2-8 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Bezel (Rack Model Only) To remove the bezel: 1. Complete the preparation procedures. R...
Removal and Replacement Procedures 2-10 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 7. Pull the bezel up and away from the chassis. Figure 2-6: Removing the bezel (rack ...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-11 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removable Media Device Blank IMPORTANT: To install a removable media device or a hard...
Removal and Replacement Procedures 2-12 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Cable Routing Diagrams Figure 2-8 through Figure 2-11 show the cable routing for the ...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-13 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM IDE CD-ROM Drive Signal Cable Figure 2-9: IDE CD-ROM drive signal cable routing Remov...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-15 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Air Baffle To remove the air baffle: 1. Complete the preparation procedures. Refer to...
Removal and Replacement Procedures 2-16 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM System Fan Modules To remove the system CPU fan module: 1. Complete the preparation p...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-17 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 6. Loosen the thumbscrew securing the system CPU fan module to the chassis (1). 7. Ca...
Removal and Replacement Procedures 2-18 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM To remove the front I/O system fan module: 1. Disconnect the I/O fan cable from the s...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-19 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Drive Bay Configuration The server supports a maximum of ten internal drive bays (fou...
Removal and Replacement Procedures 2-20 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Hot-Plug Hard Drive Blank NOTE: The server does not need to be powered off to complet...
Removal and Replacement Procedures 2-22 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Hot-Plug Hard Drive Cage To remove a hot-plug hard drive cage: 1. Complete the prepar...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-23 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 6. Remove all drive blanks and hard drives. Refer to “Hot-Plug Hard Drive Blank” and ...
Removal and Replacement Procedures 2-24 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Removable Media Device To remove a removable media device: 1. Complete the preparatio...
Removal and Replacement Procedures 2-26 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Expansion Slots 4 3 2 1 5 Figure 2-23: Expansion slot locations Table 2-3: Expansion ...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-27 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Expansion Board To remove an expansion board: 1. Complete the preparation procedures....
Removal and Replacement Procedures 2-28 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 6. Press on the top of the expansion slot latch (1) and open the latch toward the rea...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-29 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Memory Module Guidelines CAUTION: To prevent damage to equipment or loss of informati...
Removal and Replacement Procedures 2-30 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM • Do not mix ECC and non-ECC DIMMs. If different types of DIMMs are mixed, the system...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-31 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Processors and Processor Power Modules 2 3 4 1 Figure 2-28: Processor and Processor P...
Removal and Replacement Procedures 2-32 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Processor CAUTION: Electrostatic discharge (ESD) can damage electronic components. Be...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-33 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 7. Rotate the processor cage upward. Figure 2-30: Rotating the processor cage 8. Rota...
Removal and Replacement Procedures 2-34 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM 9. Remove the processor/heatsink assembly from the socket. Figure 2-32: Removing the ...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-35 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Processor Power Module WARNING: To reduce the risk of personal injury from hot surfac...
Removal and Replacement Procedures 2-36 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM System Board To remove the system board: 1. Complete the preparation procedures. Refe...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-37 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM System Battery The server uses nonvolatile memory that requires a battery to retain s...
Removal and Replacement Procedures 2-38 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM To replace the system board battery: 1. Complete the preparation procedures. Refer to...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-39 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Power Supply To remove the power supply: IMPORTANT: The power supply of the server is...
Removal and Replacement Procedures 2-40 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Power Supply Backplane Board To remove the power supply backplane board: 1. Complete ...
Removal and Replacement Procedures Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 2-41 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:43 AM Feet (Tower Model Only) To remove the four feet from the chassis, one at a time: 1. C...
Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 3-1 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM 3 Diagnostic Tools This chapter provides an overview of the software and firmware diagnostic tools available for the Comp...
Diagnostic Tools 3-4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:44 AM Table 3-1: Diagnostic Tools continued Tool Description How to run it INSPECT A utility that provides a r...
Connectors, Switches, and LEDs 4-2 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Connectors and Components This section contains illustrations and tables identifying connector...
Connectors, Switches, and LEDs Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4-3 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM System Board Components Figure 4-2 and Table 4-2 show and describe the location of the compone...
Connectors, Switches, and LEDs 4-4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Switches System Configuration Switch Settings The server system board has two sets of switches...
Connectors, Switches, and LEDs 4-6 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Resetting System Configuration Settings It may be necessary at some time to clear and reset sy...
Connectors, Switches, and LEDs Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4-7 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM LEDs Several status LEDs and buttons are located on the front and back of the server. Problem ...
Connectors, Switches, and LEDs 4-8 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Power Button, System Status LEDs, and Unit Identification Button The power button, system stat...
Connectors, Switches, and LEDs Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4-11 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM System Board LEDs Figure 4-5 and Table 4-6 show and describe LEDs on the system board of the ...
Connectors, Switches, and LEDs Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 4-13 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Hot-Plug Hard Drive LEDs The hot-plug SCSI hard drive LEDs, located on each physical drive, a...
Connectors, Switches, and LEDs 4-16 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Network Interface Controller LEDs The NIC LEDs are located on the back of the server. They pr...
Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 5-1 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM 5 Physical and Operating Specifications This chapter provides physical and operating specifications for the Compaq ProLiant M...
Physical and Operating Specifications 5-2 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM System Unit Table 5-1: System Unit Specifications Item Description Height (without feet...
Physical and Operating Specifications Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 5-3 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Rack Server System Unit Table 5-2: Rack Server System Unit Specifications Feature Inter...
Physical and Operating Specifications 5-4 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Memory Table 5-3: Memory Specifications Item Description Size 128 MB, 256 MB, 512 MB, 1...
Physical and Operating Specifications 5-6 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Wide Ultra3 SCSI Hot-Plug Hard Drives Table 5-6: Wide Ultra3 SCSI Hard Drive Specificat...
Physical and Operating Specifications Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide 5-7 COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Integrated Dual Channel Wide Ultra3 SCSI Adapter Table 5-8: Integrated Dual Channel Wid...
Physical and Operating Specifications 5-8 Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide COMPAQ CONFIDENTIAL Codename: Steel Dragon Part Number: 278704-002 Last Saved On: 12/18/02 9:49 AM Remote Insight Lights-Out Edition II Option Board Table 5-9: Remote Insight Lights-out ...
Compaq ProLiant ML350 Generation 3 Server Maintenance and Service Guide Index-1 COMPAQ CONFIDENTIAL Codename: Steel Dragon 2.4 Part Number: 278704-002 Last Saved On: 12/18/02 9:51 AM Index A AC power, caution 4-10 access panel part number 1-3 removing 2-7 replacing 2-7 ADU (Array Diagnostics Utility...
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