Compaq AP500 - Manuals

v Compaq Professional Workstation AP500 Maintenance and Service Guide Diagnostic Tools continued Compaq Setup and Diagnostics Utilities................................................................................. 4-19 Accessing the Compaq Utilities Menu .............................................

vi Chapter 6 Jumper and Switch Information Battery Jumpers ........................................................................................................................ 6-2Switch Settings ........................................................................................................

vii Compaq Professional Workstation AP500 Maintenance and Service Guide About This Guide This guide is designed to be used as step-by-step instructions for installation, and as a reference foroperation, troubleshooting, and future upgrades. WARNING: Only authorized technicians trained by Compaq shou...

viii Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. ! WARNING: Indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Indicates that failure to follow directions could result in damage ...

ix Compaq Professional Workstation AP500 Maintenance and Service Guide Where to Go for Additional Help Major sources of additional information are listed below. Other Information Sources In addition to this guide, the following information sources are available: ■ User Documentation ■ Compaq Service...

1-1 Compaq Professional Workstation AP500 Maintenance and Service Guide Chapter 1 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare parts for theCompaq Professional Workstation AP500. Mechanical Parts 6 9 11 2 100 24 1 10 12 49 100 4 98 Figure 1...

1-2 Illustrated Parts Catalog System Components 13 66 16 17 14 19 20 8 11 26 42 33 7 32 98 23 3 50 52 22 51 74 5 44 45 87 Figure 1-2. Exploded view of the Compaq Professional Workstation AP500 system components

1-3 Compaq Professional Workstation AP500 Maintenance and Service Guide Spares Parts List Parts or components marked with an asterisk (*) are not illustrated. Table 1-1 Compaq Professional Workstation AP500 Spares Parts List Reference Description Spares Part # MECHANICAL 1 Side Access Panel 329263-0...

1-5 Compaq Professional Workstation AP500 Maintenance and Service Guide Compaq Professional Workstation AP500 Spares Parts List Continued Reference Description Spares Part # 47 4/8-GB SLR Drive 340591-001* 48 Hard Drive Mounting Bracket (Bays 5 and 6) 243231-001* 49 Fan and Cable for >7200 rpm Ha...

2-1 Compaq Professional Workstation AP500 Maintenance and Service Guide Chapter 2 Service Preliminaries This chapter identifies the following service considerations: ■ Preliminary warnings and cautions ■ Electrostatic discharge information ■ Equipment symbols ■ Tools and software requirements ■ Warr...

2-2 Service Preliminaries Preliminary Warnings and Cautions The following should be noted when operating or servicing the Compaq ProfessionalWorkstation AP500: WARNING: To reduce the risk of electric shock or damage to the equipment: ■ Disconnect power from the system by unplugging all power cords f...

2-3 Compaq Professional Workstation AP500 Maintenance and Service Guide Electrostatic Discharge Information A discharge of static electricity can damage static-sensitive devices or micro-circuitry. Properpackaging and grounding techniques are necessary precautions to prevent damage. To preventelectr...

2-4 Service Preliminaries Tools and Software Requirements To service the workstation, you might need: ■ Torx T-10 screwdriver ■ Torx T-15 screwdriver ■ Flat-blade screwdriver ■ Compaq Setup and Diagnostics Utility IMPORTANT: Prior to servicing the workstation, be sure the drivers from the latest Com...

3-1 Compaq Professional Workstation AP500 Maintenance and Service Guide Chapter 3 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for theCompaq Professional Workstation AP500. After completing all necessary removal and replacement ...

3-2 Removal and Replacement Procedures Service Preparations CAUTION: The power supply in the Compaq Professional Workstation AP500 has an auxiliary power section. This section is always active as long as the unit isplugged into a live AC outlet. Be sure to turn off the switch and unplug the powercor...

3-3 Compaq Professional Workstation AP500 Maintenance and Service Guide Cable Lock The workstation comes standard with a cable lock provision for attaching a padlock and/or cablelock. If installed, the locks must be removed before accessing internal components. To remove the lock: 1. Unlock and remo...

3-4 Removal and Replacement Procedures Workstation Feet NOTE: Not all procedures in this chapter require the removal of the workstation feet. Be sure to thoroughly read each removal and replacement procedure before attempting to access theworkstation’s internal components . To remove the workstation...

3-5 Compaq Professional Workstation AP500 Maintenance and Service Guide Side Access Panel CAUTION: Do not operate the workstation with the side access panel removed. The panel is an integral part of the cooling system; removing it while the system isoperating may adversely affect data integrity. To ...

3-6 Removal and Replacement Procedures Front Bezel To remove the front bezel: 1. Perform the service preparations shown on page 3-2. 2. Remove the side access panel. 3. Push the front bezel release latches 1 and remove the bezel 2 . COMPACT 1 2 Figure 3-5. Removing the front bezel To replace the fro...

3-7 Compaq Professional Workstation AP500 Maintenance and Service Guide Blank Drive Bezel To remove a blank drive bezel: 1. Perform the service preparations shown on page 3-2. 2. Remove the following components: ❏ Side access panel ❏ Front bezel 3. Remove the screws that secure the blank drive bezel...

3-9 Compaq Professional Workstation AP500 Maintenance and Service Guide Speaker To remove the speaker: 1. Perform the service preparations shown on page 3-2. 2. Remove the side access panel. 3. Unplug the speaker connector from the system board 1 , and remove the cable from the clip. 4. Remove the f...

3-10 Removal and Replacement Procedures I/O Bracket Assembly The I/O bracket assembly (expansion board assembly) contains a backplane board (also called ariser card), card guide, and any expansion boards. To remove the I/O bracket assembly: 1. Perform the service preparations shown on page 3-2, then...

3-11 Compaq Professional Workstation AP500 Maintenance and Service Guide Replacing the I/O Bracket Assembly To replace the I/O bracket assembly (expansion board assembly), follow these steps: 1. Grasp the assembly and insert it into the chassis and connector on the system board. Pressfirmly on the I...

3-12 Removal and Replacement Procedures Expansion Boards This section discusses removal and replacement procedures for PCI or ISA expansion boards andthe Accelerated Graphics Port (AGP) graphics controller. NOTE : The following instructions also apply to installing and removing graphics controllers....

3-14 Removal and Replacement Procedures Removing a PCI or ISA Expansion Board NOTE: The following instructions also apply to installing and removing graphics controllers. For information about the installed graphics controller, refer to the appropriate guide on theSmartStart for Workstations CD unde...

3-15 Compaq Professional Workstation AP500 Maintenance and Service Guide Removing a Symbios Wide Ultra2 PCI SCSI Controller NOTE : For best performance, do not mix Wide-Ultra and Wide Ultra2 SCSI hard drives on the same SCSI cable or the same channel. To remove a Wide Ultra2 SCSI Controller: 1. Perf...

3-17 Compaq Professional Workstation AP500 Maintenance and Service Guide Removing the Card Guide To remove the card guide: 1. Perform the service preparations shown on page 3-2, then lay the workstation on its side. 2. Remove the following components: ❏ Workstation feet ❏ Side access panel ❏ I/O bra...

3-18 Removal and Replacement Procedures Removing the Backplane Board The backplane board (also called the riser card) is attached to the I/O bracket assembly. Thebackplane board contains the expansion slots described and shown in the “Expansion Boards”section in this chapter. To remove the backplane...

3-19 Compaq Professional Workstation AP500 Maintenance and Service Guide System Fan To remove the system fan: 1. Perform the service preparations shown on page 3-2, then lay the workstation on its side. 2. Remove the following components: ❏ Workstation feet ❏ Side access panel 3. Disconnect the fan ...

3-21 Compaq Professional Workstation AP500 Maintenance and Service Guide Mass Storage Devices This section discusses removal and replacement procedures for the mass storage devicessupported on the Compaq Professional Workstation AP500. Drive Positions The Compaq Professional Workstation AP500 can ho...

3-23 Compaq Professional Workstation AP500 Maintenance and Service Guide Hardware Screws A total of 17 extra hardware screws are provided on the side of the air plenum. The top group ofeight screws 1 is for installing hard drives in the removable hard drive cage. The bottom group of nine screws 2 is...

3-26 Removal and Replacement Procedures Diskette Drive IMPORTANT: Before removing the diskette drive, be sure there is no diskette in the drive. To remove the diskette drive: 1. Perform the service preparations shown on page 3-2. 2. Remove the following components: ❏ Side access panel ❏ Front bezel ...

3-28 Removal and Replacement Procedures Removing a 7200 rpm Hard Drive from Bays 5 or 6 Drive bays 5 and 6 can be configured with either a 1.0-inch or a 1.6-inch, 7200 rpm hard drive.Other than using different screw holes, the removal of both drives a basically the same. To remove a 7200 rpm hard dr...

3-31 Compaq Professional Workstation AP500 Maintenance and Service Guide Removing a 10,000-rpm Hard Drive from Bays 5 or 6 Drive bays 5 and 6 can be configured with a 10,000 rpm hard drive. The removal of the drive isbasically the same as removing a 7200 rpm hard drive except you will be also be rem...

3-39 Compaq Professional Workstation AP500 Maintenance and Service Guide Installing a Hard Drive in the Removable Hard Drive Cage To install a hard drive in the removable hard drive cage: 1. Perform the service preparations shown on page 3-2, then lay the workstation on its side. 2. Remove the follo...

3-41 Compaq Professional Workstation AP500 Maintenance and Service Guide SCSI Cables and Guidelines All workstation models use three areas for connecting mass storage SCSI devices: internallywith hard drive in the removable hard drive cage, internally with storage devices in the frontpanel drive bay...

3-42 Removal and Replacement Procedures SCSI Guidelines for Installing SCSI Devices ■ If you are installing a narrow SCSI device, you will need to attach a 68- to 50-pin SCSIadapter to the narrow SCSI device. ■ A maximum of seven SCSI devices may be installed on the integrated Wide-Ultra SCSIcontrol...

3-43 Compaq Professional Workstation AP500 Maintenance and Service Guide System Board Assembly The system board assembly contains the DIMMs, Pentium II or Pentium III processor/heat sink,Processor Power Module(s), system board with tray, the AGP Graphics Controller, and theexternal battery, if insta...

3-45 Compaq Professional Workstation AP500 Maintenance and Service Guide System Board Components 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Figure 3-43. Identifying system board components Table 3-4 System Board Components Reference Component 1 Power Switch Connector and LED Header 2 Power Connect...

3-46 Removal and Replacement Procedures Dual Inline Memory Modules (DIMMs) The Compaq Professional Workstation AP500 has four DIMM slots on the system board tosupport up to a maximum of 1 GB. See the following illustration for the physical location of theDIMM sockets. DIMM 4 DIMM 3 DIMM 2 DIMM 1 Fig...

3-47 Compaq Professional Workstation AP500 Maintenance and Service Guide Removing a DIMM CAUTION: When handling a DIMM, be careful not to touch any of the contacts. Doing so may damage the DIMM. CAUTION: Static electricity can damage the electronic components of the workstation or optional boards. B...

3-48 Removal and Replacement Procedures Processor and Heatsink Assembly WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching. To remove the processor and heatsink assembly: 1. Perform the service preparations shown on page 3-2...

3-49 Compaq Professional Workstation AP500 Maintenance and Service Guide Processor Power Module CAUTION: Static electricity can damage the electronic components of the workstation. Before beginning these procedures, make sure you are properlygrounded. See “Electrostatic Discharge Information” in Cha...

3-50 Removal and Replacement Procedures Primary Processor Power Module Cable Insulator A cable insulator reduces damage to cables routed over the power module. If you are replacingthe primary processor module, you must first remove the cable insulator from the module andplace it on the new power pro...

3-51 Compaq Professional Workstation AP500 Maintenance and Service Guide External Battery The real-time clock battery that came with the workstation is permanently installed on thesystem board. If the original battery becomes inoperative, you must install a replacement battery.Before attempting to i...

3-52 Removal and Replacement Procedures Installing the Battery CAUTION: Static electricity can damage the electronic components of the workstation. Before beginning these procedures, make sure you are properlygrounded. See “Electrostatic Discharge Information” in Chapter 2 for moreinformation. To in...

3-54 Removal and Replacement Procedures Power Switch Cable Assembly The power switch cable assembly can be replaced without removing the power supply. Toremove the power switch cable assembly: 1. Perform the service preparations shown on page 3-2. 2. Remove the following components: ❏ Side access pa...

3-55 Compaq Professional Workstation AP500 Maintenance and Service Guide Power Supply WARNING: This procedure should be performed only by qualified personnel. Do not reconnect power to the computer until the computer cover is replaced.Connecting the power before replacing the computer cover can resu...

4-3 Compaq Professional Workstation AP500 Maintenance and Service Guide POST Messages An error message results if POST encounters a problem. This test runs when the system is turnedon, checking assemblies within the workstation and reporting any errors detected. Table 4-1 POST Messages Message Beeps...

4-7 Compaq Professional Workstation AP500 Maintenance and Service Guide Troubleshooting Minor Problems If minor hardware or software problems occur, refer to the following list for possible solutionsbefore running any of the diagnostic utilities. ■ Verify that the workstation is connected to a worki...

4-8 Diagnostic Tools Power Problems This section identifies some quick checks for power-related problems. Table 4-2 Solutions for Power Problems Problem Possible Solution Computer will not turn on. Be sure the workstation is connected to a working grounded AC outlet. Be sure the processor(s) and ter...

4-9 Compaq Professional Workstation AP500 Maintenance and Service Guide Diskette Drive Problems This section identifies some quick checks for diskette drive-related problems. Table 4-3 Solutions for Diskette Drive Problems Problem Possible Solution Diskette drive light stays on. 1. Diskette might be...

4-10 Diagnostic Tools Display Problems This section identifies some quick checks for display-related problems. Table 4-4 Solutions for Display Problems Problem Possible Solution Screen is blank. 1. Monitor is not turned on and the monitor light is not on. Turn on the monitor and verify the monitor l...

4-11 Compaq Professional Workstation AP500 Maintenance and Service Guide Solutions for Display Problems Continued Problem Possible Solution The picture is broken up; it rolls, jitters, or blinks. 1. Be sure the monitor cable is securely connected to the computer. 2. In a 2-monitor system or if anoth...

4-12 Diagnostic Tools Hard Drive Problems This section identifies some quick checks for hard drive-related problems. The information provided by the diagnostics test includes error code, system serial number,drive serial number, drive model, and drive firmware revision. Specific details of the drive...

4-13 Compaq Professional Workstation AP500 Maintenance and Service Guide Hardware Installation Problems This section identifies some quick checks for hardware-related installation problems. Table 4-7 Solutions for Hardware Installation Problems Problem Possible Solution A new device is not recognize...

4-14 Diagnostic Tools CD-ROM Drive and DVD-ROM Drive Problems This section identifies some quick checks for IDE CD-ROM and DVD-ROM drive-relatedproblems. Table 4-8 Solutions for CD-ROM and DVD-ROM Drive Problems Problem Possible Solution Cannot read compact disc 1. CD is not properly seated in the d...

4-15 Compaq Professional Workstation AP500 Maintenance and Service Guide Memory Problems This section identifies some quick checks for memory-related problems. Table 4-9 Solutions for Memory Problems Problem Possible Solution Out of Memory error 1. Run Computer Setup or Windows NT utilities. 2. The ...

4-16 Diagnostic Tools Network Problems This section provides some common causes and solutions for network problems. However, theprocess of debugging network cabling is not discussed. Table 4-11 Solutions for Network Problems Problem Cause Solution System does not detect a network controller. 1. Poss...

4-18 Diagnostic Tools Audio Hardware Conflicts This section provides solutions to hardware conflicts. Hardware conflicts occur when two ormore peripheral devices contend for the same signal lines or channels. Conflicts between theaudio interface and another peripheral device may be because of the se...

4-19 Compaq Professional Workstation AP500 Maintenance and Service Guide Compaq Setup and Diagnostics Utilities The Compaq Professional Workstation AP500 provides setup and diagnostic utilities that youcan use to configure the workstation’s hardware, resolve resource conflicts, run diagnostic tests,...

4-20 Diagnostic Tools Creating a Diagnostics Diskette This option allows you to create Setup or Diagnostics diskettes from the diagnostics partition.To create these diskettes: 1. Access the Compaq Utilities menu. 2. From the Compaq Utilities menu, select Create a Diagnostics Diskette. One Diagnostic...

4-21 Compaq Professional Workstation AP500 Maintenance and Service Guide Computer Setup Computer Setup allows you to configure the workstation’s hardware and resolve resourceconflicts. Using Computer Setup To use Computer Setup, select Computer Setup from the Compaq Utilities menu. The followingtabl...

4-25 Compaq Professional Workstation AP500 Maintenance and Service Guide Managing a Diagnostics Partition This option allows you to create, delete, or upgrade the diagnostics software on the hard drivepartition. This must be performed from a diagnostics diskette. CAUTION: Creating a diagnostics part...

4-26 Diagnostic Tools Microprocessor Table 4-13 Microprocessor Test Error Codes Error Code Description Recommended Action 101-xx CPU test failed. Replace the system board and retest. 102-xx Coprocessor error. 1. Run Computer Checkup or Computer Setup and retest. 2. Replace the processor and retest. ...

4-27 Compaq Professional Workstation AP500 Maintenance and Service Guide Memory Table 4-14 Memory Test Error Codes Error Code Description Recommended Action 200-xx Memory machine ID test failed. Insert DIMM in the correct location. 202-xx Memory system ROM checksum failed. The following steps apply ...

4-28 Diagnostic Tools Printer Table 4-16 Parallel Printer Test Error Codes Error Code Description Recommended Action 401-xx Printer failed or is not connected. The following steps apply to 401-xx through 403-xx: 1. Connect the printer. 402-xx Printer port test failed. 2. Check power to the printer. ...

4-29 Compaq Professional Workstation AP500 Maintenance and Service Guide Serial Port Table 4-18 Serial Test Error Codes Error Code Description Recommended Action 1101-xx Serial port test failed. 1. Run Computer Setup. 2. Replace the system board and retest. Modem Table 4-19 Modem Communications Test...

4-30 Diagnostic Tools CD-ROM Drive (IDE) Table 4-21 CD-ROM Drive (IDE) Test Error Codes Error Code Description Recommended Action 3301-xx CD-ROM drive read test failed. The following steps apply to error codes 3301-xx through 3305-xx and 6600-xx through 6623-xx: 3305-xx CD-ROM drive seek test failed...

4-31 Compaq Professional Workstation AP500 Maintenance and Service Guide Video Table 4-23 Video Test Error Codes Error Code Description Recommended Action 501-xx Graphics controller test failed. The following error codes apply to error codes 501-xx through 516-xx: 502-xx Video memory test failed. 1....

4-33 Compaq Professional Workstation AP500 Maintenance and Service Guide Audio Table 4-24 Audio Test Error Codes Error Code Description Recommended Action 3206-xx Audio System Internal Error Replace the system board and retest. Network Interface Table 4-25 Network Interface Test Error Codes Error Co...

4-34 Diagnostic Tools SCSI Error Codes This section includes the error codes for the following SCSI devices: ■ Hard drives ■ CD-ROM drives ■ Tape drives The SCSI error codes are written in the format AABB-CC and can be determined by looking upthe respective parts of the code in the three correspondi...

4-35 Compaq Professional Workstation AP500 Maintenance and Service Guide Table 4-28 SCSI Test Error Codes Error Code Description Recommended Action XXXX-02 Drive not installed. Check cable connections. XXXX-03 Media not in drive. Check for and install DATA CD or write-enabled tape in drive. XXXX-05 ...

4-37 Compaq Professional Workstation AP500 Maintenance and Service Guide Upgrading the ROM If the Compaq Professional Workstation AP500 does not have a Setup Password enabled, theROM is not write-protected and unauthorized updates can occur. If you need or want to upgradethe system ROM, you can: ■ O...

4-38 Diagnostic Tools Remote ROM Flash Remote ROM Flash allows the system administrator to safely upgrade the ROM on remoteCompaq workstations, directly from the centralized network management console. Enabling thesystem administrator to perform this task remotely, on multiple workstations, results ...

4-39 Compaq Professional Workstation AP500 Maintenance and Service Guide FailSafe Boot Block ROM The FailSafe Boot Block ROM enables system recovery in the unlikely event of a system ROMupgrade failure, for example, if a power failure occurs during a system ROM upgrade. The BootBlock is a flash-prot...

4-40 Diagnostic Tools The following table lists the various keyboard light combinations, as well as the meaning andaction associated with each combination. Table 4-29 Keyboard Lights Num Lock 1 Caps Lock 2 Scroll Lock 3 Meaning and Required Action OFF ON OFF System requires Setup Password. Enter the...

4-41 Compaq Professional Workstation AP500 Maintenance and Service Guide Compaq Insight Manager Using the industry-standard Simple Network Management Protocol found in MicrosoftWindows NT, Compaq Insight Manager allows the system administrator to view AssetControldata, configuration data, memory cha...

4-42 Diagnostic Tools Compaq Workstation SSD for Windows NT The Compaq Workstation SSD for Windows NT contains support software and utilities thatenable you to take advantage of specific capabilities offered on the Compaq ProfessionalWorkstation. This support software is provided for use with Window...

4-43 Compaq Professional Workstation AP500 Maintenance and Service Guide Compaq Diagnostics for Windows NT Compaq Diagnostics for Windows NT allows you to view information about your workstation’shardware and software configuration from within the Windows NT environment. To installCompaq Diagnostics...

5-1 Compaq Professional Workstation AP500 Maintenance and Service Guide Chapter 5 System Security This chapter identifies and explains the following: ■ Security features ■ Advanced security management Security Features The Compaq Professional Workstation AP500 is equipped with features that secure v...

5-2 System Security Password Security The workstation supports security password features that can be established through theCompaq Computer Setup menu. Establishing a Setup Password Using Computer Setup To establish a Setup Password: 1. Turn on or restart the workstation. 2. When you see the words ...

5-4 System Security Entering a Power-On Password To enter the Power-On Password: 1. Turn on or restart the workstation. 2. When the key icon ( ) displays, enter your current password carefully. NOTE : Type carefully; for security reasons, the characters you type do not appear on screen. If you enter...

5-5 Compaq Professional Workstation AP500 Maintenance and Service Guide Clearing a Power-On or Setup Password To disable the Power-On and Setup Password features, or to clear the Power-On and SetupPasswords if you forget them and cannot access the workstation system or Computer Setup,follow these st...

5-6 System Security 8. Return Switch 1 to its original default (OFF) position. 9. Establish a new Power-On Password, if desired. IMPORTANT: Clearing the Power-On Password will also clear the Setup Password. Be sure to re-establish your Setup Password after clearing the Power-On Password. 10. Reassem...

5-7 Compaq Professional Workstation AP500 Maintenance and Service Guide Advanced Security Management You can access the following security features through the Computer Setup option on theCompaq Configuration and Diagnostic menu. ■ Storage (under Built-in Devices) ■ Disable removable media boot abil...

5-8 System Security Re-enabling a Serial Port or Parallel Port To enable either of the serial ports or the parallel port: 1. Turn on the workstation. 2. When you see the words F10=Setup in the bottom-right corner of the screen, press F10. NOTE: If you do not press F10 while the message is displayed,...

5-9 Compaq Professional Workstation AP500 Maintenance and Service Guide 6. In the Computer Setup windows, click Built-in Devices. 7. In the Built-in Devices window, click Security Management. 8. Under Power-On Password, select Enable QuickLock of the Keyboard, then select QuickBlank the screen when ...

6-2 Jumper and Switch Information Battery Jumpers J5 1 Figure 6-1. Locating the J5 Jumper Table 6-1 System Board Configuration Jumper J5 Settings Jumper Setting Function Description 1-4 Battery External battery connection J5 5-6 Battery External battery jumper 6-7 Battery Internal battery jumper (de...

6-3 Compaq Professional Workstation AP500 Maintenance and Service Guide Switch Settings The following illustration shows the location of SW 1. Switch 1 controls the CPU/clock speedand the Power-on Password. S1 on Switch 1 enables the Power-on Password. The default is OFF. To reset the password, turn...

6-4 Jumper and Switch Information Hard Drives The Compaq Professional Workstation AP500 supports Wide-Ultra and Wide Ultra2 SCSI harddrives and Ultra ATA hard drives. For specifications on your hard drive, refer to the ServiceQuick Reference Guide. 32X Max CD-ROM Drive (IDE) The jumper settings for ...

6-5 Compaq Professional Workstation AP500 Maintenance and Service Guide PowerStorm 300/AGP Graphics Controller 4 5 1 2 3 Figure 6-4. Identifying connector and jumper positions for the PowerStorm 300/AGP Graphics Controller Table 6-3 Connector and Jumper Positions for the PowerStorm 300/AGP Graphics ...

7-2 Physical and Operating Specifications System Unit Table 7-1 System Specifications (without workstation feet and front bezel) U. S. Metric Dimensions Height Width Depth 18.70 in. 8.05 in. 23.25 in. 47.50 cm 21.08 cm 59.06 cm Weight (approximate) 54.75 lb. 28.83 kg Power Supply Operating Voltage R...

7-3 Compaq Professional Workstation AP500 Maintenance and Service Guide Table 7-2 System Interrupts Hardware IRQ System Function IRQ 0 System timer IRQ 1 Keyboard (not on ISA Bus) IRQ 2 Used by Interrupt Controller 2 IRQ 3 Serial port (COM 2) IRQ 4 Serial port (COM 1) IRQ 5 ESS sound chip IRQ 6 Disk...

7-6 Physical and Operating Specifications Table 7-5 Memory Addresses Memory Address Size System Function FFFFFFFFh to FFF80000h 512 KB System ROM FEEFFFFFh to FEE00000h 1024 KB Local APIC address range FECFFFFFh to FEC00000h 1024 KB I/O APIC address range C7FFFFFFh to 50000000h 1,966,080 KB PCI Memo...

7-7 Compaq Professional Workstation AP500 Maintenance and Service Guide 325W Power Supply Table 7-6 325W Power Supply Specifications Input Specifications Low Range High Range Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input current 6A @ 115 VAC 3A @ 230 VAC Rated input frequency 50 to 6...

7-9 Compaq Professional Workstation AP500 Maintenance and Service Guide Zip Drive Table 7-8 100-MB ZIP Drive Data Transfer Rate Sustained Up to 11.2 Mbits/sec Burst Up to 88.9 Mbits/sec Seek Time (includes settling time) Minimum 40.0 ms Average 29.0 ms Maximum 55.0 ms Latency (average rotational del...

7-18 Physical and Operating Specifications Table 7-15 18-GB Wide Ultra2 Hard Drive (10,000 RPM) Performance Criteria Value Capacity 18.2 GB Set Capacity 18209 MB Data Cylinders 6962 Data Heads/Cylinders 24 Sectors/Track 167-254 (11 Zones) Data Bytes/Sector 512 Buffer Size 1024 kB Sector Interleave 1...

7-19 Compaq Professional Workstation AP500 Maintenance and Service Guide Audio System Table 7-16 Audio System Sampling rate 4 KHz to 48 KHz (adjustable) Maximum voltage (rms) Microphone-in Line-in Headphone-out Line-out 0.030 0.7 N/A 0.7 Impedance (nominal) Microphone-in Line-in Headphone-out Line-o...

7-20 Physical and Operating Specifications Mouse Table 7-18 3-Button Mouse Dimensions U.S. Metric Height Length Width 1.42 in. 4.17 in. 2.87 in. 3.6 cm 10.7 cm 7.4 cm Weight 5.20 oz 150 g Base Resolution 400 dpi Tracking Speed (maximum) 10 in./sec 25 cm/sec Temperature Operating Storage 32 ° F to 10...

7-21 Compaq Professional Workstation AP500 Maintenance and Service Guide Graphics Controllers Table 7-19 GLoria Synergy+ Graphics Controller Maximum Color Support Resolutions Colors 4-MB Standard Colors 4-MB Standard with 4-MB Upgrade Maximum Refresh Rate 1920 x 1200 256 32K 75 Hz 1920 x 1080 256 32...

7-22 Physical and Operating Specifications Table 7-21 Matrox Productiva G100 Multi-Monitor Series Graphics Controller Maximum Display Resolutions Graphics Memory Colors Maximum Display Area 256 colors (8-bit) 1800 x 1440 / 1920 x 1200 4 MB 32/64K colors (15/16-bit) 1600 x 1200 / 1920 x 1080 16M colo...

7-23 Compaq Professional Workstation AP500 Maintenance and Service Guide Table 7-23 Matrox Productiva G100 Multi-Monitor Series Graphics Controller Refresh Rates Display Resolution* Horizontal Refresh Rate (kHz) Vertical Refresh Rate (Hz) 640 x 480 31-102 60-200 800 x 600 38-114 60-200 1024 x 768 48...

7-24 Physical and Operating Specifications Table 7-24 Millennium G200 Graphics Controller Maximum Color Support Resolutions Colors Maximum Refresh Rate (Hz) 640 x 480 16.7M 200 800 x 600 16.7M 180 1024 x 768 16.7M 140 1152 x 864 16.7M 120 1280 x 1024 16.7M 100 1600 x 1200 16.7M 75 1920 x 1080 16.7M ...

7-25 Compaq Professional Workstation AP500 Maintenance and Service Guide Network Controller Table 7-25 Ethernet Network Interface Controller (NIC) Physical connector RJ-45 Operating environment Temperature Humidity 50 ° to 95 ° F 10 ° to 35 ° C 10% to 90%, noncondensing Electrical bus 32-bit PCI bus...

8-1 Compaq Professional Workstation AP500 Maintenance and Service Guide Chapter 8 External Connectors This chapter provides an overview of the external connectors, including pin assignments, for theCompaq Professional Workstation AP500. Physical Location The following illustration identifies the phy...

8-3 Compaq Professional Workstation AP500 Maintenance and Service Guide Pin Assignments Table 8-2Keyboard Connector and Icon (Orange) Pin Signal 6 3 4 5 2 1 KEY 1 2 3 4 5 6 Data Unused Ground +5 VDC Clock Reserved Table 8-3 Mouse Connector and Icon (Green) Pin Signal 6 3 4 5 2 1 KEY 1 2 3 4 5 6 Data...

8-4 External Connectors Table 8-4 Parallel Interface Connector and Icon Pin Signal 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18-25 Strobe Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowle...

8-5 Compaq Professional Workstation AP500 Maintenance and Service Guide Table 8-5 Serial Interfaces Connector and Icon Pin Signal 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 Carrier detect Receive data Transmit data Data terminal ready Signal ground Data set ready Request to send Clear to send Ring indicato...

8-6 External Connectors Table 8-6 Monitor Connector and Icon Pin Signal 5 4 3 2 1 10 9 8 7 6 15 14 13 12 11 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Red analog Green analog Blue analog Monitor ID Bit 2 Ground Ground analog Ground analog Ground analog Not connected Ground Monitor ID Bit 0 Bi-directional D...

8-8 External Connectors Table 8-9 SCSI Connector Connector and Icon Pin Signal Pin Signal 1-16 17 - 18 19 20 - 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 - 50 Ground TERMPWR Reserved Ground -D12 -D13 -D14 -D15 -DP1 -D0 -D1 -D2 -D3 -D4 -D5 -D6 -D7 -DP0 Ground 51 - 52 53 54 55 56 57 58 59 60 61 6...

8-9 Compaq Professional Workstation AP500 Maintenance and Service Guide Table 8-10 Line-In Connector Connector and Icon Signal Audio In Table 8-11 Line-Out Connector Connector and Icon Signal Audio Out Table 8-12 Microphone Connector Connector and Icon (Blue) Signal Stereo 1/8-inch Miniphone Table 8...