Page 3 - Contents
Contents Chapter 1: Introduction to the 9650/9650C IP Telephone......................................................5 Overview..........................................................................................................................................................6About Application ...
Page 5 - Telephone
Chapter 1: Introduction to the 9650/9650C IP Telephone Your telephone provides many features, including a Phone screen to view and manage yourcalls, 16 auxiliary (Aux) buttons to help you manage calls to bridged lines and additionaltelephone features, a Call Log, a Contacts list, an integrated WML b...
Page 6 - Overview
Overview The following table provides button/feature descriptions for the 9650/9650C telephone. Name Description USB Port Insert a USB device (also called a memory stick, thumb drive,or flash drive) to transfer contacts between your phone and anexternal data source; see Using USB Flash Drives with y...
Page 8 - About Application Buttons, Navigation, and Softkeys
Name Description OK Press the OK button for a shortcut to an action. For example,when you select a call log entry, pressing OK dials the number. Phone Press Phone to view and manage your calls. Contacts Press Contacts to view the entries in your Contacts list. Call Log Press Call Log to view a list ...
Page 10 - Telephone Stand
Icon Description Scroll left for other options. Scroll right for other options. Scroll up or down when there is more information than can display in the application area. End of list; scroll up to see choices. Beginning of list; scroll down to see choices. The call in progress is muted. The ringer v...
Page 11 - Chapter 2: Avaya Menu
Chapter 2: Avaya Menu You can use the Avaya Menu to adjust and customize options and settings for your telephone,access additional Web-based applications, get information about your phone and networksettings, and log out. When you press the Avaya Menu button, you see the following menus,depending on...
Page 12 - Setting Go To Phone Screen on Calling
Options & Settings The Options & Settings menu contains choices for: • Call Settings • Application Settings • Screen & Sound Options • Advanced Options Call Settings includes choices for automatically displaying the Phone screen when you get anincoming call or when you place a call, turn...
Page 20 - Setting dialing options; Browser
11. Press Save or OK . 12. You may revert back to the default button labels by selecting Avaya Menu > Options & Settings > Application Settings > Restore Default Button Labels and pressing Default . Setting dialing options Your phone has two dialing options. You can dial as you normally...
Page 21 - Accessing your browser
Accessing your browser 1. Press Avaya Menu . 2. Press Browser or OK . Browser Avaya one-X ™ Deskphone Edition for 9650/9650C IP Telephone User Guide February 2009 21
Page 23 - Chapter 3: Features menu; Accessing the Features menu; Calling a person from the directory
Chapter 3: Features menu Your administrator may assign specific features you use frequently to your Aux buttons. TheFeatures menu gives you access to Speed Dial buttons and advanced telephony features,such as Directory, Abbreviated Dial, and Call Forwarding. Directory allows you to dial otherusers o...
Page 25 - Chapter 4: Answering and making a call; Answering a Call
Chapter 4: Answering and making a call Answering a Call When you receive an incoming call, the incoming call is usually selected automatically. However, if you are already on a call or if you receive more than one incoming call at a time, you may need to select the call you want to answer manually. ...
Page 27 - Making an emergency call
Making a Call If you are not on a call, simply dial the number you want to call. Use the Phone screen to view and manage calls. Press Phone to view the main Phone screen at any time. 1. Lift the handset, or press Speaker or Headset (if applicable) or a line button for an available line. If you have ...
Page 28 - Using voice dialing
The last number will be redialed or you will see a list of the most recent numbersthat you have dialed, from which you can select one to redial. See Setting redial options on page 14 for information on redial settings. 2. If you are working with a redial list, scroll to the number you want to call a...
Page 30 - Making a call using edit dialing; Prerequisites
Making a call using edit dialing Prerequisites Your system administrator has to authorize this function. To set up edit dialing, see Setting dialing options on page 20. Edit dialing works just like making a call on your cell phone - just start entering the number without hearing a dial tone. Using t...
Page 31 - Chapter 5: Muting a Call
Chapter 5: Muting a Call If a call is on mute and you switch between the handset, headset, or speakerphone, the mute will be turned off. When the call is muted, the Mute button light is on and the top line displays the Mute icon. 1. Press Mute during a call so that the other person cannot hear you. ...
Page 33 - Chapter 6: Transferring a Call
Chapter 6: Transferring a Call 1. From the Phone screen, select the line you want to transfer.If the line you want is not already highlighted, select the call you want to transfer by pressing the linebutton or Aux button or by scrolling to the call. 2. Press Transfer or OK . 3. Dial the telephone nu...
Page 35 - Chapter 7: Forwarding Calls; Send all Calls; Forwarding calls
Chapter 7: Forwarding Calls You can forward your incoming calls to another number or to voicemail. If call forwarding isturned on, a Forwarding icon appears on the top line of your display screen and the Auxbutton(s) with forwarding features is steadily lit. You can choose from a number of forwardin...
Page 37 - Chapter 8: Conference Calls; Setting up a conference call
Chapter 8: Conference Calls You can use conference calls to speak with up to five people in different locations on the samecall. Additional conferencing options may be available through Expanded Meet-MeConferencing. Contact your system administrator for more information about this feature. Setting u...
Page 41 - Chapter 9: Aux Buttons and Bridged Lines; Answering a call on a bridged line
Chapter 9: Aux Buttons and Bridged Lines You can use the Aux buttons to monitor and manage extensions other than your own. Otherpeople's extensions that you manage from your phone are called bridged lines. If an Aux buttonis associated with a bridged line, you can press the Aux button to select it a...
Page 42 - Joining a call on a bridged line; Making an outgoing call on a bridged line
Joining a call on a bridged line You can join an existing call on a bridged line. 1. Select the bridged call in progress that you want to join. 2. Press Bridge . Making an outgoing call on a bridged line When you make a call on a bridged line, you are using another person’s line. The caller ID may s...
Page 43 - Viewing Contacts details
Chapter 10: Contacts You can save up to 250 names and up to 3 telephone numbers per name. You can use voicedialing to speak the contact name; see Using voice dialing on page 28 for information. You can also import or export a Contact list using a USB device; see Using USB Flash Drives with your phon...
Page 44 - Editing a contact
a. Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. b. Pause before entering the next character if the characters are on the same key. c. To enter a space, press 0 . d. Enter remaining letters or numbers. e. Press Bksp to delete...
Page 47 - Adding contacts from an external file to your contacts list
Chapter 11: Using USB Flash Drives with your phone If your telephone has a USB interface and you have a USB (Universal Serial Bus) flash drive(also called a thumb drive or memory stick), you can log into your phone from anywhere in theworld, add contacts to your Contacts list from an E-mail or other...
Page 48 - Replacing your contacts list with an external file
automatically creates a properly formatted file. Avaya also provides a spreadsheet tool that uses macros to convert your Outlook contacts into the Contacts format the telephone uses. For information on this tool, search for "Avaya one-X USB Companion" on the Avaya support site at http://www....
Page 50 - Using pictures from your USB device as a screensaver
Using pictures from your USB device as a screensaver If your USB device has a top level directory named “\Pictures” or another picture directory that is properly administered, you can use pictures in that directory as your phone's screensaver. Each picture displays for 5 seconds unless you specify a...
Page 51 - Viewing the call log; Viewing call log details
Chapter 12: Call Log You can use the Call Log to view lists of your outgoing, answered, or missed calls. When youhave one or more missed calls, the Call Log button lights and the Missed Calls icon and thenumber of missed calls display on the top line. To call a person listed on your Call Log, see Ca...
Page 55 - Chapter 13: Getting Your Messages; Logging into your voicemail
Chapter 13: Getting Your Messages Press the Message button to connect directly to your voicemail system. The lighted Message button and a red light on the upper right-hand corner of yourtelephone indicate when you have messages waiting. Your messages are anadministered function. Contact your system ...
Page 57 - Logging in to your telephone extension
Chapter 14: About Logging In to and Out of Your Telephone Logging in and out maintains your preferences, call information, and options if you share atelephone with other users. Log out to prevent unauthorized use of your telephone during anabsence. Note: Depending on how your phone is administered, ...
Page 58 - Logging in as a guest user; Logging out of your telephone extension
Logging in as a guest user Log in to another phone as a guest to retain the features and functionality of your own phone. For example, if you are temporarily using a visitor's office telephone but want to have your Contacts list available. The telephone must be on-hook to select this feature. 1. Pre...
Page 59 - Index
Index A Application Buttons Softkeys ................................................................. 8 Applications Contacts ............................................................... 43 Audio path on-hook ................................................................ 15 Auto-answer ..........