Page 2 - Table
4620SW IP Telephone End User Guide | 2 | P a g e Table of Contents About Your Telephone ........................................................................................................................................... 3 Telephone Diagram ...............................................
Page 3 - About Your Telephone
4620SW IP Telephone End User Guide | 3 | P a g e About Your Telephone The 4620SW Telephone is an innovative telephone that gives you access to the World Wide Web while offering the latest features and applications. The large display area allows up to 12 application-specific buttons to be presented a...
Page 4 - Telephone Diagram
Telephone Diagram This diagram illustrates the face of the 4620SW IP Telephone, and contains numbered "callouts" which identify the phone's primary features and buttons. Callout Number Button/Feature Name Button/Feature Description 1 Message Waiting Lamp ( ) When lit, indicates you have a me...
Page 6 - About the Feature Key Expansion Unit (EU24); Navigating Application Screens
About the Feature Key Expansion Unit (EU24) The Feature Key Expansion Unit is an optional device that can be connected to your 4620SW IP Telephone. The EU24 contains 24 buttons onto which additional IP Telephone features and/or call appearances (incoming/outgoing lines) can be administered by your S...
Page 7 - softkeys; IP Telephony Applications; Phone Application; Options; Call Appearances
Ringing; indicates an incoming call is arriving on this line. White Active; indicates the line is in use. Light Gray On Hold; indicates a call is on hold on this line. Dark Gray (Soft) Hold; indicates this line's call was put on hold pending a conference or a transfer. Dark Gray Flash; used for Call...
Page 8 - Entering Characters Using the Dialpad
used to select that call appearance, and generally, all call-associated messages for that call appearance on that row. When a call appearance is half-width (for example, the full width default has been changed), only the Line/Feature buttons on the appropriate side of that row can be used to select ...
Page 9 - Name Entry Example; Conventions; Special Instructions
Clear - Remove all characters from the field in which the cursor currently resides. Case - Change the character to the left of the cursor from lower case to upper case or vice versa, depending upon its original case. Note that when entering a name, the first character entered is initially displayed ...
Page 10 - intercept tone; Feature Finder; Page Right
4620SW IP Telephone End User Guide | 10 | P a g e -- Your system manager may assign call appearances or features to the 10 call appearance/feature buttons on your telephone. You may also be able to use up to 12 other features accessed with the softkeys and display control buttons. These features are...
Page 13 - Reset Phone
4. Press the Line/Feature button associated with the name/number of the person you want to call. o The associated Call Detail screen is displayed. 5. Select Call . o The phone goes off-hook. o The selected party's number is dialed. o If the "Phone Screen on Calling" option is set to "Yes...
Page 15 - Speed Dial
To adjust the speaker volume: 1. Press the Volume Control ( ) button until you reach the desired volume level. o The top display area shows the volume level. To end a call while the speaker is active: 1. Press the Speaker button. o The Speaker and the corresponding indicator light turn off. o The ca...
Page 17 - Redial
Note: Pressing the Delete Line/Feature button while in the Name or Number field allows you to delete the entire Speed Dial label. Alternately, pressing Cancel at any time returns you to the Speed Dial Main screen without updating the label. 6. Press the Line/Feature button to the left of the Name fi...
Page 18 - Tones and Their Meanings; Ringing Tones
4620SW IP Telephone End User Guide | 18 | P a g e Tones and Their Meanings As you become more familiar with your IP Telephone, you will recognize the various tones you hear in response to an incoming call or while using the handset. The chart below provides an overview of the tones you hear; check w...
Page 19 - Interpreting Display Icons; Troubleshooting; Basic Troubleshooting Chart
Interpreting Display Icons As you become more familiar with your IP Telephone's display, you will recognize the icons or symbols associated with the state of a call or the state of the phone. The chart below provides an overview of the icons you may see; check with your System Administrator to verif...
Page 20 - Troubleshooting IP Telephony Applications
4620SW IP Telephone End User Guide | 20 | P a g e Perform the following Test procedure: with the telephone idle (on-hook), press and release the Mute button, then press the following numbers on the dialpad: 8 3 7 8 # (which stands for TEST). The display should indicate the self-test has started, the...
Page 21 - Glossary
4620SW IP Telephone End User Guide | 21 | P a g e Glossary activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage fo...