Page 2 - Table
1616 IP Telephone End User Guide | 2 | P a g e Table of Contents About Your Telephone ........................................................................................................................................... 3 1616 IP Telephone Button/Feature Descriptions .....................
Page 3 - About Your Telephone; 616 IP Telephone Button/Feature Descriptions
About Your Telephone The 1616 IP telephone is a multiline IP telephone for use with Avaya Communication Manager or Avaya Distributed Office call processing systems. The 1616 IP telephone puts convenient features and capabilities at your fingertips, including a Phone screen to view and manage your ca...
Page 4 - About LEDs; Table 1. Call/Line Appearance Button LEDs
1616 IP Telephone End User Guide | 4 | P a g e Phone/Exit Press the Phone/Exit button to view and manage your calls. For example, if you are viewing a menu, pressing the Phone/Exit button switches the phone display back to the call view. Avaya Menu Press the A button to access the Avaya menu. The Av...
Page 5 - About Icons; Table 3. Icons in the Telephone Display; About Scrolling and Navigation
Off Feature is not active. Note: Depending on your call processing system, the feature button LEDs for some features may operate differently. About Icons Icons are provided in the phone display to indicate the state of a call and navigation choices. The icons that appear in the phone display are des...
Page 6 - Conventions; Conventions Used in the Procedure Descriptions; Feature Finder
1616 IP Telephone End User Guide | 6 | P a g e The Avaya Menu has six sub-menus: • Screen/Sound — lets you adjust the display brightness and contrast, select your ringing pattern, turn button click sounds on and off, and turn error tones on and off. • Call Settings — lets you turn the call timer dis...
Page 8 - Answer a Call; Make a Call
Redial Permits you to redial a recently dialed number. Simultaneous Ringing Allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to answer office calls while you are away from your desk. The cell phone number is programmed by your syst...
Page 9 - Hold; Transfer
Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. If you see a list of numbers, select the number you want to redial. 3. Press the OK button or the Call softkey. To call a person from the call lo...
Page 10 - Conference
2. Press the call/line appearance button for the bridged call appearance, or press the Bridge softkey. o You are connected to the call. Conference To make a conference call: 1. While active on a call, press the Conference button. o The green LED next to the call/line appearance button fast blinks. 2...
Page 13 - Call Log
Call Log To view call log details: 1. Press the Call Log button. 2. Scroll to the number you want to view. 3. Press the Details softkey to view the name, number, and call duration. 4. Scroll down to view the date and time of the call. 5. To return to the list view, press the Back softkey. To call a ...
Page 14 - Telephone Settings
5. Press the On or Off softkeys, the OK button, or the right or left navigation arrow to toggle call logging on or off. Note: The call log must be turned on in order to log line calls or bridged calls. If the call log is turned off, no calls are logged even if Log Line Calls or Log Bridged Calls is ...
Page 18 - Ringing Tones
o The Mute button light turns off. o The call is unmuted and the other person can hear you again. Redial To redial a number: 1. From the Phone screen, press the Redial button. Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which yo...
Page 19 - Troubleshooting; Glossary
1616 IP Telephone End User Guide | 19 | P a g e Troubleshooting Problem Solution A feature does not work as noted in the book. 1. Reread the procedure and try again. 2. For many features you must lift the handset before you can use the feature. 3. Check with your system manager to be sure this featu...