Carrier Thermostat- Manuals

9 THE TOUCH SCREEN Home − Active Whenever the screen is touched, or the Home button is pressed, the Home Activescreen provides the user with all of the selections needed to use the thermostat.The Home Active screen will time-out and return to the inactive mode after 60seconds. See Fig. 2. Fig. 2 − T...

10 PHYSICAL BUTTONS Located on the cover under the touch screen are three physical buttons: the Upbutton, the Home button, and the Down button. See Fig. 3. Home Button Use this button to wake up the thermostat, return the thermostat to the HomeInactive state, or return to Home from any screen. Up an...

11 QUICK START Setting the Time and Date The thermostat is equipped to automatically communicate wirelessly with acommunication network to obtain date and time information. In some instancesthe time zone and daylight savings settings may need to be set manually. In theevent of a loss of communicatio...

12 QUICK START The time and date are beingread from the communicationnetwork and the user cannotalter the setting. The time and date are readfrom the communicationnetwork, but your time zoneand daylight saving settingmust be selected. The time and date need tobe manually set. A11138 Fig. 4 − Date an...

13 QUICK START Change the date and time by performing the following steps: 1. Select the Month, Day, Year, Hour or Minute button. 2. Use the up and down arrow buttons to adjust the date and time shown in the top status bar to the desired settings. 3. Press the Done button to return to the Basic Setu...

14 QUICK START Select the Mode The heating or cooling system is operated using the MODE button to select thedesired cooling or heating Mode. The current mode is always displayed abovethe MODE button on the status bar on the Home screen. Activate the HomeScreen to change the mode. 1. Press the MODE b...

15 QUICK START 2. The Select Mode screen shows the different mode choices available. See Fig. 6. S OFF − Turns the heating and cooling system off. S HEAT − Enables the heating equipment to operate as needed. Whenthe equipment is operating, a red icon will appear over the HEAT TObutton. S COOL − Enab...

16 QUICK START A11111 Fig. 6 − Select Mode Set or Change the Heating and Cooling Setpoints Change the heating and cooling setpoints by either using the Up and Downphysical arrow buttons on the front of the unit, or by activating the Home screenand using the HEAT TO and COOL TO touch screen buttons. ...

17 BASIC THERMOSTAT OPERATION Hold Until The user has selected to follow the program schedule but changes the setpointtemporarily. In addition to the setpoint change, there is a “hold until” timeindicating how long this temporary setpoint shall remain active. At the userspecified hold until time, th...

18 BASIC THERMOSTAT OPERATION Fig. 7 − The Hold Button

19 BASIC THERMOSTAT OPERATION Fan Selection The fan distributes air throughout the home for a more even temperature in allspaces. Select the desired Fan mode from one of the two options available: S AUTO − The fan runs only when the heating or cooling equipment isrunning. S ON − The fan runs continu...

20 BASIC THERMOSTAT OPERATION A11112 Fig. 8 − The Fan Selection

21 THE BASIC SETUP SCREEN Pressing Setup on the Active Home screen opens the Basic Setup menu screen,as shown in Fig. 9. A11113 Fig. 9 − The Basic Setup Menu Screen

22 THE BASIC SETUP SCREEN Pressing the ADVANCED button opens the Advanced Setup menu screen, asshown in Fig. 10. A11080 Fig. 10 − The Advanced Setup Menu Screen When you push the Version button, the current software version will bedisplayed. For more information on the Lockout button, refer to the K...

23 THE BASIC SETUP SCREEN Screen Pressing the Screen button will display the following screen. A11114 Fig. 11 − The Screen Menu Pressing the Done button, or not pressing any buttons for 60 seconds, will returnto the Basic Setup Screen.

25 THE BASIC SETUP SCREEN Pressing the WAKE, DAY, EVENING or SLEEP buttons shall move theadjustment arrows below the selected button. The adjustment arrows will be usedto adjust the brightness of the display for that programming period. The Upbutton selects a brighter level and the Down button selec...

27 THE BASIC SETUP SCREEN If the Screen Saver button is pressed on the Screen menu, the following screenwill be displayed. A11117 Fig. 14 − The Set Screen Saver Screen This screen allows the user to configure whether a screen saver is displayed if avalid one is saved in the thermostat memory. If a s...

28 THE BASIC SETUP SCREEN If the Clean Screen button is pressed on the Screen menu, the following screenwill be displayed. A11118 Fig. 15 − The Screen Cleaning Screen This screen will allow the user to clean the screen without impacting anything onthe thermostat. A timer, counting down from 60 secon...

29 THE BASIC SETUP SCREEN Filter Replacement Reminder The thermostat tells you when it is time to change the filter. When the filter needsto be replaced, the FILTER button will be displayed on the Home Active screen.See Fig. 16. A11081 Fig. 16 − Filter Replacement Reminder 1. Press the FILTER button...

30 THE BASIC SETUP SCREEN A11082 Fig. 17 − Filter Change Required 3. When the RESET button is pressed, the “Change Filter in” value will reset to its original value, and the reminder will go away. Therefore, the filtershould be replaced when RESET is pressed. 4. Press the DONE button to save the cha...

31 A11083 Fig. 18 − Filter Message Read But Timer Not Reset

32 THE BASIC SETUP SCREEN Filter Replacement Reminder Reset This setup allows the user to reset the filter use timer when the filter is changedprior to the filter reminder message being displayed. 1. Press the Reminders button on the Basic Setup menu screen. 2. The Reminder screen shows the number o...

33 THE BASIC SETUP SCREEN 3. Press the Reset button to reset the timer back to its original value. See Fig. 20. 4. Press the DONE button to save the changes and return to the Home Act- ive screen, or press CANCEL to ignore all changes and return to the BasicSetup menu screen. A11120 Fig. 20 − Filter...

34 THE BASIC SETUP SCREEN Sounds The buzzer can be configured to provide audible feedback when the touch screenis pressed. There are two buzzer sounds: S A high pitched sound for a valid touch of the display. S A low pitched sound for an invalid touch of the display. An invalidtouch indicates touchi...

35 THE BASIC SETUP SCREEN Turn the buzzer on or off by performing the following steps: 1. Select the Sounds button from the Basic Setup menu screen. 2. Select either ON or OFF, and then select the DONE button. See Fig. 21. A11121 Fig. 21 − Configuring the Buzzer

36 PROGRAMMING THE THERMOSTAT The ComfortChoice Touch thermostat can be set to adjust the temperature of ahome according to one’s schedule. Temperatures inside the home can be set tochange based on whether or not the home is occupied, or whether residents areawake or asleep. For example, the thermos...

37 PROGRAMMING THE THERMOSTAT There are four (4) periods within each day: Wake, Day, Evening, and Sleep. The following tables illustrate the All Days program schedule and theWeekday/Weekend program schedule: All Days Program Schedule Monday thru Sunday Time Heating Setpoint Cooling Setpoint Wake 6 A...

38 PROGRAMMING THE THERMOSTAT Weekday/Weekend Program Schedule Monday thru Friday Time Heating Setpoint Cooling Setpoint Wake 6 AM 68 _ 76 _ Day 8 AM 60 _ 85 _ Evening 5 PM 68 _ 76 _ Sleep 10 PM 60 _ 82 _ Saturday and Sunday Time Heating Setpoint Cooling Setpoint Wake 8 AM 68 _ 76 _ Day 9:45 AM 60 _...

39 PROGRAMMING THE THERMOSTAT Perform the following steps to open the Schedule screen: 1. Touch the screen or press the Home button to activate the Home screen. 2. Press the Setup button. 3. Press the Schedule button to open the Schedule screen, as shown in Fig. 22. A11122 Fig. 22 − The Schedule Scr...

40 PROGRAMMING THE THERMOSTAT The screen will switch to the appropriate screen when the All Days,Weekday/Weekend, or Each Day button is pressed. See Fig. 23. A11123 Fig. 23 − The All Days Schedule Screen

41 PROGRAMMING THE THERMOSTAT Press the BACK button to return to the Schedule screen, or press the EDIT buttonto open the Edit Schedule screen shown in Fig. 24. A11124 Fig. 24 − The All Days Edit Schedule Screen

42 PROGRAMMING THE THERMOSTAT The Edit Buttons Fig. 24 shows the four (4) edit buttons used to manipulate the program schedule. S The PERIOD function allows the user to change the schedule for theperiod indicated in the programming bar. Pressing the Up or Downarrows with the PERIOD button selected w...

43 PROGRAMMING THE THERMOSTAT View the Schedules Perform the following steps to view a schedule: 1. Press the SETUP button on the Active Home screen. 2. Press the Schedule button on the Basic Setup screen. 3. Select the Schedule to view – All Days, Weekdays/Weekend, or Each Day. The times and setpoi...

44 PROGRAMMING THE THERMOSTAT Perform the following steps to open the All Days Schedule screen and programthe schedule. 1. Press the SETUP button on the Active Home screen. 2. Press Schedule on the Basic Setup screen. 3. Select All Days. A11125 Fig. 25 − The All Days Schedule

45 PROGRAMMING THE THERMOSTAT 4. Press the EDIT button to open the Edit Schedule screen. See Fig. 26. Pressing the BACK button will return to the Program Schedule menuscreen without saving any changes made. A11126 Fig. 26 − The All Days Edit Schedule 5. Press the PERIOD button to change the schedule...

46 PROGRAMMING THE THERMOSTAT 6. Press the START button to change the starting time of the period. Pressing the up or down arrow buttons with the START button selected will in-crease or decrease the display period start time in 15 minute increments. 7. Press the HEAT TO button to change the heating ...

47 PROGRAMMING THE THERMOSTAT Weekday / Weekend Schedule Use the Weekday / Weekend schedule to program all five (5) weekdays (Mondaythru Friday) with the same time periods and heating / cooling setpoints, andprogram both Saturday and Sunday with the same time periods and heating /cooling setpoints b...

48 PROGRAMMING THE THERMOSTAT The times and setpoints shown as dashes “−−” indicate that the setpoint valuesare not the same for every day of the week. A11127 Fig. 27 − The Weekday Schedule

49 PROGRAMMING THE THERMOSTAT A11128 Fig. 28 − The Weekend Schedule Perform the following steps to open the Weekday / Weekend Schedule screen andprogram the schedule: 1. Press the SETUP button on the Active Home screen. 2. Press the Schedule button on the Basic Setup screen. 3. Select either WEEKDAY...

51 PROGRAMMING THE THERMOSTAT 9. Press the SAVE button to save changes made to the program schedule and return to the All Days schedule screen.Pressing the CANCEL button will exit the screen without saving thechanges made and will return to the Program Schedule Menu screen. 10. Press the WEEKDAY / W...

52 PROGRAMMING THE THERMOSTAT Each Day Schedule Use the Each Day schedule to program different time periods and heating /cooling setpoints for each day of the week. Fig. 30 shows an example of a DailySchedule for Wednesday. A11129 Fig. 30 − Daily Schedule

54 PROGRAMMING THE THERMOSTAT 8. Press the COOL TO button to change the cooling setpoint. Pressing the up and down arrows with the COOL TO button selected will increase ordecrease the cooling setpoint in one (1) degree increments. 9. Perform Step 5. through Step 8. for each day of the week, advancin...

55 PROGRAMMING THE THERMOSTAT Vacation Scheduling Your thermostat provides a convenient way to program a special heating /cooling schedule while you are away on vacation or for an extended period oftime. When Vacation is active, the thermostat still communicates with the ZigBeenetwork and controls t...

56 PROGRAMMING THE THERMOSTAT NOTE: If a vacation schedule already exists, the Vacation Pending screen willopen. 4. Use the up and down arrows to set each of the values (Month, Day, Year, and Time). 5. Press the NEXT button and set the values for the Vacation Return Date. See Fig. 33. NOTE: Allow so...

57 PROGRAMMING THE THERMOSTAT 6. Press the NEXT button. The screen will transition to either the Mode Se- lect screen or an Error screen. The Error screen is displayed when the va-cation start date and end date are reversed. See Fig. 34. Fig. 34 − The Vacation Error Screen

58 PROGRAMMING THE THERMOSTAT 7. The equipment mode selection is made before entering vacation mode. See Fig. 35. Once vacation mode is active, the equipment mode settingcannot be changed until the vacation is over or ended. See Fig. 38. 8. Select HEAT, COOL, or AUTO and set the desired setpoints. 9...

59 PROGRAMMING THE THERMOSTAT 10. The currently selected vacation mode will be displayed in the center of the screen. See Fig. 36. 11. Press the CANCEL button to return to the Home Active screen without saving the changes to the vacation schedule. 12. Press the BACK button to return to the Vacation ...

60 PROGRAMMING THE THERMOSTAT 14. The vacation confirmation screen will display the vacation schedule to be confirmed. It also shows the duration of the vacation period in days andhours. See Fig. 37. S Press the CANCEL button to return to the Home Active screen withoutsaving the changes to the vacat...

61 PROGRAMMING THE THERMOSTAT 15. Fig. 38 shows how the Home Active screen will look when the vacation mode is active. Fig. 38 − The Home Active Screen with Active Vacation Mode

62 PROGRAMMING THE THERMOSTAT Vacation Pending Screen When vacation mode is pending and the start date/time is less than one (1) monthaway, the Home Active screen will show the vacation start date and time, asshown in Fig. 39. Fig. 39 − Vacation Pending Message

63 PROGRAMMING THE THERMOSTAT Canceling or Modifying a Pending Vacation Schedule If the vacation mode is active and you arrive home earlier than expected, simplypress the END button under the Vacation label to end the vacation schedule andreturn the thermostat to normal settings. Refer to Fig. 38 fo...

64 PROGRAMMING THE THERMOSTAT Cancel a pending vacation by pressing the SETUP button on the Home Activescreen. Then press the Vacation button. Perform one of the following on theVacation Pending screen. See Fig. 40. S Press the DELETE button to delete the pending vacation schedule andgo back to the ...

65 PROGRAMMING THE THERMOSTAT Activating HOLD UNTIL during a Vacation Event Setpoints can be modified during a vacation event by pressing the physical upand down arrow buttons or touching the HEAT TO or COOL TO buttons,resulting in a HOLD UNTIL event. See Fig. 41. The system will return to the vacat...

66 SMART RECOVERY The Smart Recovery feature transitions your home from one temperature period(wake, day, evening, sleep) to the next as energy efficiently as possible. Smart Recovery transition times may start up to 90 minutes prior to the nextprogramming period. During Smart Recovery, the thermost...

68 ZIGBEE R WIRELESS TECHNOLOGY Signal Strength Indicator The signal indicator displays five (5) solid gray bars when the signal is strong, asshown in Fig. 42. The signal indicator displays more empty gray bars as signal strength weakens. The signal strength indicator displays five red empty bars wh...

69 SMART ENERGY FEATURES The thermostat is programmed with Smart Energy features that are offered byyour energy provider. Depending on the plan offered by the energy provider, youmay be enrolled in one or both of the following: S Demand Response program S Pricing program Demand Response Event You ma...

70 SMART ENERGY FEATURES Event Notification The thermostat alerts the homeowner to a Demand Response Event that is inprogress by showing an Event icon on the screen. Fig. 43 shows a Level 2Event. A11132 Fig. 43 − Utility Event Highlighted Icon

72 SMART ENERGY FEATURES Demand Response Event INFO Button Press the INFO button on the screen, as shown in Fig. 43, for more informationduring a Demand Response Event. The information screen explains the reason the energy provider is running theevent, the time remaining until the event expires, and...

73 SMART ENERGY FEATURES Customer Override During most Events Green thru 5, homeowners have the ability to override anevent and restore the settings if it becomes uncomfortable inside the house. During certain mandatory Events, the energy provider may be forced to instructyour thermostat to perform ...

74 SMART ENERGY FEATURES A11134 Fig. 45 − End Participation Screen Price Messages You may be enrolled in a program where the price of electricity varies and theenergy provider sends messages alerting the thermostat to the price changes. An advantage to using this thermostat is that you can program a...

75 SMART ENERGY FEATURES Setting Up a Price Response The thermostat must be programmed with the necessary information in order torespond to price signals. Settings can be changed at any time. Price Tiers The number of pricing tiers is determined by your energy provider. Fig. 46shows three, color-cod...

76 SMART ENERGY FEATURES A11135 Fig. 46 − The Price Response Screen

77 SMART ENERGY FEATURES Price Event Notification When a price event becomes active, the Home Active and the Home Inactivescreens will both display the Price Event icon, as shown in Fig. 47. The HEATTO and COOL TO automatically adjust to the setback temperatures and reflectthe color code of the even...

78 SMART ENERGY FEATURES Restore Normal Settings Although it is advisable to maintain the setpoint offsets for the duration of theevent, normal thermostat settings can be restored at any time after the thermostathas automatically responded to a price signal. Before restoring, first read the informat...

79 SMART ENERGY FEATURES Fig. 49 − Restoring Temperature Settings When YES is pressed, the setpoint offsets are removed, and the setpointsshowing on the Home screen no longer have the background color of the pricingevent. NOTE: You will be consuming energy at the higher price for the timeremaining i...

80 SMART ENERGY FEATURES Fig. 50 − Price Event Color Disappears from Setpoints Optional Methods Removing offsets from the setpoints during a pricing event can also be done bysimply changing the setpoints from the Home Active screen by pressing thephysical up and down arrow buttons, or by using the H...

81 SMART ENERGY FEATURES ZigBee R Messaging A Message from the Energy Provider A message icon on the Home Active and Home Inactive screens alert thehomeowner to important text messages sent by the energy provider, as shown inFig. 51. On the Home Active screen, press the UTILITY button to display the...

82 SMART ENERGY FEATURES If the user does not send a confirmation, the message is displayed continuouslyeven after the event expires regardless of the duration, or until the message isreplaced by a new message. Fig. 52 − Messaging Icons The envelope icon changes to an open envelope icon to show that...

83 SMART ENERGY FEATURES A11137 Fig. 53 − The Open Envelope Icon The UTILITY button and the envelope disappear from the screen if: S The message expires. S The homeowner deletes the message. S The energy provider cancels the message.

84 SMART ENERGY FEATURES A Cancel Message from the Energy Provider If the energy provider sends a Cancel Message that requires confirmation, it isshown as a new Utility message on the Home Active screen, as shown in Fig. 54. The message being cancelled is displayed when the user presses the UTILITYb...

85 SMART ENERGY FEATURES Multiple Messages A Filter message could become active during a Utility Message event. In thatcase, the Home Active screen displays a MESSAGE button instead of a FILTERor UTILITY button. An open or closed envelope is shown with the MESSAGEbutton based on the read status of t...

86 SMART ENERGY FEATURES Pressing the MESSAGE button opens the Message screen, as shown in Fig. 56.The user can then read the individual messages by pressing the correspondingbuttons. Unread messages are shown with a closed envelope. Fig. 56 − The Message Screen

87 KEYPAD LOCKOUT FEATURE The thermostat contains a keypad lockout feature that allows the homeowner toeither lock some or all of the features of the thermostat. This is particularly usefulin controlling the settings and preventing others from adjusting them. The thermostat features two levels of lo...

89 KEYPAD LOCKOUT FEATURE When the keypad lockout is set to either option and a utility demand responseevent, a utility message, or the filter reminder message becomes active, thebuttons related to these events are also locked out. This prevents an unauthorizeduser from overriding a demand response ...

90 KEYPAD LOCKOUT FEATURE Fig. 57 − Navigate to the Advanced Setup Screen 5. Select one of the two lockout modes (see Fig. 58): S Lock Everything S Lock All But Temperature Settings The CANCEL button will return to the Advanced Setup screen. A11100 Fig. 58 − Lockout Selection Screen

92 KEYPAD LOCKOUT FEATURE If more than four digits are entered, the invalid buzzer signal will beep. If lessthan four digits are entered when the Done button is pressed, the invalid buzzersignal will beep, and the pin code will be erased. Fig. 59 − Select Lockout Option and Personal 4−Digit Lock Cod...

93 KEYPAD LOCKOUT FEATURE When keypad lockout is active, the Home Active screen either allows thesetpoint to be changed or does not allow any changes. Fig. 61 shows the keypadlockout is set to everything but setpoint. This results in the MODE, FAN, and HOLD buttons being grayed out. The reason that ...

94 KEYPAD LOCKOUT FEATURE Unlocking the Thermostat When the Keypad Lockout function is enabled, a Lock icon and an Unlockbutton appear on the Home Active screen. See Fig. 61. Unlock the thermostat by performing the following steps: 1. Press the Unlock button. 2. See Fig. 62. Select one (1) of the tw...

95 KEYPAD LOCKOUT FEATURE Fig. 62 − Select an Unlock Option Fig. 63 − Thermostat is Temporarily Unlocked

97 USB SUPPORT The thermostat has a USB port that is located on the right side of the thermostat.When a USB drive is inserted, the USB screen can be accessed by selectingSETUP, then Advanced, and then pressing the USB button as shown in Fig. 10.This will display the USB screen shown in Fig. 64. A111...

98 USB SUPPORT The Download Picture option is used to download a bitmap image to be used asthe Screen Saver, which is enabled as described in the Basic Setup section above.The only file format supported at this time is a 480 x 272 8−bit indexed colorbitmap (.BMP) file. You will need to use picture e...

99 USB SUPPORT Pressing any of the filenames will select that image to be loaded into thethermostat. When the image is being downloaded, the following screen will bedisplayed as shown in Fig. 66. Fig. 66 − Downloading a Screen Saver

100 USB SUPPORT Once the download of the BMP from the thumb drive to serial flash is complete,the following screen is displayed if the screen saver is not configured to be ON.This will allow the user to turn the screen saver display option ON by pressingYES, or OFF by pressing NO. See Fig. 67. Fig. ...

101 USB SUPPORT Once the download of the BMP from the thumb drive to serial flash is complete,the following screen is displayed if the screen saver is configured to be ON. SeeFig. 68. Fig. 68 − Download Complete When YES or DONE are pressed, the downloaded picture will be a screen saver.

102 TROUBLESHOOTING This section provides troubleshooting for some common issues associated withthe Carrier ComfortChoice Programmable Communicating Thermostat. Screen is Unresponsive Check if the thermostat screen is locked to unauthorized users. Unlock thethermostat by providing the 4-digit lock c...

103 TROUBLESHOOTING Loss of Wireless Communications Contact your service provider. System Error Messages Communication Error If the User Interface and UIOB cannot communicate with each other, anerror message states, “Communication Error Between Thermostat and I/OBoard.” Room Air Temperature Sensor F...

Copyright 2011 Carrier Corp. S 7310 W. Morris St. S Indianapolis, IN 46231 Printed in U.S.A. Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations. Catalog No: OM-CFTCHCCZIG-02 Replaces: OM-CFTCHCCZIG-01 Edition Date: 05/11 104 TROU...

→ WIRING DIAGRAM NOTES 1. The AC model thermostat can only control 1-stage cool and 1-stage heat. Dip Switch-C on has no controlling function and can either be ON or OFF. 2. HP and 2S model thermostat MUST have Dip Switch-C ON when installed in air conditioner applications. If required, second-stage...

→ OPERATIONAL INFORMATION Five-minute Compressor Timeguard This timer prevents the compressor from starting unless it has been off for at least 5 minutes. It can be defeated for 1 cycle by simultaneouslypressing the FAN mode button and the INCREASE TEMPERATURE button. Fifteen-minute Cycle Timer This...

A98508 P R O G R A M M A B L E T H E R M O S T A T C O N F I G U R A T I O N R E C O R D D a t e O w n e r / O p e r a t o r A ) H a r d w a r e C o n f i g u r a t i o n S w i t c h A Z o n i n g S e l e c t i o n . ( O F F = D i s a b l e , O N = E n a b l e ) S w i t c h B S m a r t R e c o v e r...

SERVICE TRAINING Packaged Service Training programs are an excellent way to increase your knowledge of the equipment discussed in this manual, including: • Unit Familiarization • Maintenance • Installation Overview • Operating Sequence A large selection of product, theory, and skills programs is ava...