Page 2 - If You Need to Call Customer Service; * The serial number is on the underside of the unit.
T7BASE-US-FM5.5 If You Need to Call Customer Service Please complete the following information for future reference: Model: FAX560 Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the underside of the unit. Retain this Quick-Start Manual with your sales receipt as a per...
Page 3 - Brother Numbers; Brother fax-back system; For Customer Service
i T7BASE-US-FM5.5 Brother Numbers Brother fax-back system Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You ...
Page 4 - Ordering Accessories and Supplies
ii T7BASE-US-FM5.5 Ordering Accessories and Supplies For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories ...
Page 5 - Notice – Disclaimer of Warranties
iii T7BASE-US-FM5.5 Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES ORAGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES,EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIESOF MERCHANTABILITY AND FITN...
Page 6 - BROTHER 90 DAY LIMITED WARRANTY and EXCHANGE SERVICE
iv T7BASE-US-FM5.5 BROTHER 90 DAY LIMITED WARRANTY and EXCHANGE SERVICE (For USA Only) This warranty gives you certain rightsand you may also have other rights thatmay vary from state to state. This warranty is given only to the firstend-use purchaser of theaccompanying product (referred to inthis w...
Page 9 - Table of Contents; If you are installing the fax machine to work with a
vii T7BASE-US-FM5.5 Table of Contents 1 Introduction ..................................................................................... 1-1 Using This Manual ..................................................................... 1-1 Finding Information.................................................
Page 14 - Introduction; Using This Manual; Finding Information; About Fax Machines
1 - 1 I N T R O D U C T I O N T7BASE-US-FM5.5 1 Introduction Using This Manual Thank you for purchasing a Brother fax machine (FAX). This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest po...
Page 15 - Fax Tones and Handshake
I N T R O D U C T I O N 1 - 2 T7BASE-US-FM5.5 Fax Tones and Handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start , and they continue for about 40 seconds after diali...
Page 16 - FAX-560 Control Panel Overview
1 - 3 I N T R O D U C T I O N T7BASE-US-FM5.5 FAX-560 Control Panel Overview 6 3 4 5 2 1 1 7 10 11 8 9 12 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your fax machine. 5 Hook Lets you dial telephone and fax numbers without lifting the handset. 4 Search/Speed Dial Le...
Page 17 - Location and Connections; Caution; Choosing a Location
L O C A T I O N A N D C O N N E C T I O N S 2 - 1 T7BASE-US-FM5.5 2 Location and Connections Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection device to protect the product against lightning storms. 3 Never install a t...
Page 18 - Assembly; Attach the paper wire extension
2 - 2 L O C A T I O N A N D C O N N E C T I O N S T7BASE-US-FM5.5 Assembly Attach the paper wire extension Attach the paper wire extension as shown in the illustration below. Attach the paper tray Attach the paper tray. Make sure the wide pins on the paper tray inserted firmly into the pockets on th...
Page 19 - Loading the Paper; Acceptable Paper
L O C A T I O N A N D C O N N E C T I O N S 2 - 3 T7BASE-US-FM5.5 Loading the Paper The maximum number of 20 lb. sheets you can load depends on the paper size, either 50 Letter or 30 Legal. 1 Place paper in the paper tray. Acceptable Paper Temperature: 68˚F (20˚C) Humidity 60% Size: Letter and Legal...
Page 20 - Connections; Connecting the Machine; WARNING
2 - 4 L O C A T I O N A N D C O N N E C T I O N S T7BASE-US-FM5.5 Connections Connecting the Machine Connect the handset, power cord, and telephone line. 1 Connect the Handset.Connect the curled handset cord to the bottom of the handset and the back of the machine. 2 Connect the power cord. 3 Connec...
Page 21 - Special Line Considerations; Roll Over Phone Lines
L O C A T I O N A N D C O N N E C T I O N S 2 - 5 T7BASE-US-FM5.5 Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” ...
Page 23 - If you are installing the fax machine to work with a PBX:; Custom Features on Your Phone Line
L O C A T I O N A N D C O N N E C T I O N S 2 - 7 T7BASE-US-FM5.5 Multi-Line Connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the fax machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that ...
Page 24 - Sequence
2 - 8 L O C A T I O N A N D C O N N E C T I O N S T7BASE-US-FM5.5 Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The f...
Page 25 - Connecting an External Telephone
L O C A T I O N A N D C O N N E C T I O N S 2 - 9 T7BASE-US-FM5.5 Connections The external TAD must be plugged into the back of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. 1 Plug the telephone line cord from the wall jack in...
Page 26 - On-Screen Programming; User-Friendly Programming; Function Mode
3 - 1 O N - S C R E E N P R O G R A M M I N G T7BASE-US-FM5.5 3 On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your fax machine has to offer. (Se...
Page 27 - Function Selection Table
O N - S C R E E N P R O G R A M M I N G 3 - 2 T7BASE-US-FM5.5 Function Selection Table If you have a basic understanding of how to program your fax machine, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and setti...
Page 30 - Initial Setup; Getting Started; Setting Date and Time; Choosing Station ID
4 - 1 I N I T I A L S E T U P T7BASE-US-FM5.5 4 Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints i...
Page 31 - Details for Entering Text
I N I T I A L S E T U P 4 - 2 T7BASE-US-FM5.5 Setting Tone/Pulse Dialing Mode (For Canada Only) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode. 1 Press Function/Set , 1 , 5 . 2 Press or...
Page 32 - Repeating letters; N O T I C E
4 - 3 I N I T I A L S E T U P T7BASE-US-FM5.5 Repeating letters If you need to enter a character assigned to the same key as the previous character, press to move the cursor to the right. Special characters and symbols Setting Up Your Area Code (For USA Only) You must set up your area code in Caller...
Page 33 - Setting Beeper Volume; Choosing the Handset Volume
I N I T I A L S E T U P 4 - 4 T7BASE-US-FM5.5 Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key or make an error, and at the end of fax sending or receiving. 1 Press Fu...
Page 34 - Setting Volume Amplify; Setting the Speaker Volume; Setting the Ring Volume
4 - 5 I N I T I A L S E T U P T7BASE-US-FM5.5 Setting Volume Amplify Please carefully read “Setting the Handset Volume” before you do the following steps: 1 Press Function/Set , 1 , 4 . 2 Press or to select VOL AMPLIFY:OFF? if none of the users are hearing-impaired and go to Step 4—OR—If some or all...
Page 35 - Setup Receive; Basic Receiving Operations; Select Answer Mode
S E T U P R E C E I V E 5 - 1 T7BASE-US-FM5.5 5 Setup Receive Basic Receiving Operations Select Answer Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, p...
Page 36 - To select or change your Answer Mode; Setting Ring Delay
5 - 2 S E T U P R E C E I V E T7BASE-US-FM5.5 To select or change your Answer Mode 1 Press Mode . The screen displays your current selection. 2 Continue to press Mode until your new selection appears. After 2 seconds, the screen returns to the date and time display, along with your new Answer Mode s...
Page 37 - Setting F/T Ring Time; Easy Receive
S E T U P R E C E I V E 5 - 3 T7BASE-US-FM5.5 Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special double ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 4...
Page 38 - Printing a Reduced Incoming original; Recommended Reductions; Setting Paper Size
5 - 4 S E T U P R E C E I V E T7BASE-US-FM5.5 Printing a Reduced Incoming original You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO, your machine chooses the level of reduction for you. ...
Page 39 - Advanced Receiving Operations; Operation from External or Extension Telephone; For FAX/TEL Mode Only
S E T U P R E C E I V E 5 - 5 T7BASE-US-FM5.5 Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press th...
Page 40 - Printing a Fax in Memory; Polling
5 - 6 S E T U P R E C E I V E T7BASE-US-FM5.5 Printing a Fax in Memory If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine: 1 Press Function/Set , 8 , 4 . 2 Press Start . 3 Press Stop . (See Turning On Fax Storage, page R-2.) Polling ...
Page 41 - Setup Send
S E T U P S E N D 6 - 1 T7BASE-US-FM5.5 6 Setup Send Automatic Document Feeder (ADF) ■ originals must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7 inches long. Your fax machine can only scan an image 8.2 inches wide, regardless of how wide the paper is. ■ Make sure you place the original fac...
Page 42 - Manual Transmission; Automatic Transmission; Manual and Automatic Fax Redial
6 - 2 S E T U P S E N D T7BASE-US-FM5.5 Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. 1 Place the original face down in the ADF. 2 Pick up the handset and listen for a dial tone—OR—press Hook and listen for a dial tone. 3...
Page 43 - Memory Transmission; Basic Sending Operations; Contrast
S E T U P S E N D 6 - 3 T7BASE-US-FM5.5 Memory Transmission This feature allows your machine to scan a fax into its memory and send it as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. 1 Place the original face d...
Page 44 - Advanced Sending Operations; Overseas Mode; Delayed FAX
6 - 4 S E T U P S E N D T7BASE-US-FM5.5 Resolution When you have an original in the ADF, you can use the Resolution key. Press Resolution continuously until you see your selection on the screen. Standard—suitable for most typed originals. Fine—good for small print; transmits a little slower than sta...
Page 45 - Setting Up for Polled Transmit; Interrupting Delayed Fax and Polled Transmit Jobs
S E T U P S E N D 6 - 5 T7BASE-US-FM5.5 6 Enter the fax number. 7 Press Start . The machine will wait to send the fax at the time you set up. Setting Up for Polled Transmit Polled Transmit is when you set up your fax machine to wait with an original so another fax machine can retrieve it. For more i...
Page 47 - Auto Dial Numbers; Storing Numbers for Easy Dialing; Storing One Touch Dial Numbers
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S 7 - 1 T7BASE-US-FM5.5 7 Auto Dial Numbers and Dialing Options Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial, and Groups for Broadcasting of faxes. Storing One T...
Page 48 - Storing Speed Dial Numbers
7 - 2 A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S T7BASE-US-FM5.5 6 Press to Step 2 to store another One Touch number—OR—Press Stop to exit. When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored. ...
Page 49 - Changing One Touch and Speed Dial Numbers; Setting Up Groups for Broadcasting
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S 7 - 3 T7BASE-US-FM5.5 Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to ...
Page 50 - Dialing Options; Manual Dialing
7 - 4 A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S T7BASE-US-FM5.5 Dialing Options You can use your fax machine to make voice telephone calls, by dialing manually, or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial ...
Page 51 - Speed Dialing
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S 7 - 5 T7BASE-US-FM5.5 Speed Dialing 1 Pick up the handset—OR—Press Hook . (See Storing Speed Dial Numbers, page 7-2.) 2 When you hear a dial tone, press Search/Speed Dial , press # , then press the two- digit Speed Dial number. 3 If you...
Page 52 - Search; Redial
7 - 6 A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S T7BASE-US-FM5.5 Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) 1 Press...
Page 53 - Pause
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S 7 - 7 T7BASE-US-FM5.5 Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold 1 Press Hold/Caller ID to put a call on Hold. 2 You can put down the handset without disconnecting the call. ...
Page 54 - Telephone Services; Custom Features; Distinctive Ring; Registering the Distinctive Ring Pattern
8 - 1 T E L E P H O N E S E R V I C E S T7BASE-US-FM5.5 8 Telephone Services Custom Features Your fax machine supports the Distinctive Ring and Caller ID telephone services offered by some telephone companies. Distinctive Ring This fax machine feature lets you use the Distinctive Ring subscriber ser...
Page 55 - Caller ID; Caller ID Log
T E L E P H O N E S E R V I C E S 8 - 2 T7BASE-US-FM5.5 4 Press or to select the prestored ring pattern you want to assign and press Function/Set . (You will hear each pattern as you scroll through the four patterns.) Be sure to choose the pattern assigned by the Telephone Company. 5 Press Stop to e...
Page 56 - Printing the Caller ID Log; Viewing the Caller ID Log; Returning a Call from the Log
8 - 3 T E L E P H O N E S E R V I C E S T7BASE-US-FM5.5 Printing the Caller ID Log 1 Press Hold/Caller ID . 2 To print the Caller ID Log, press Start . Viewing the Caller ID Log 1 Press Hold/Caller ID . 2 After 2 seconds, press or to scroll through the Caller ID Log. 3 When you want to see more deta...
Page 57 - Registering a Caller ID Number; Call Waiting Caller ID
T E L E P H O N E S E R V I C E S 8 - 4 T7BASE-US-FM5.5 Registering a Caller ID Number You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number. 1 Press Hold/Caller ID . 2 After 2 seconds, press or to scroll through the Log and when you see a caller you want to register, pres...
Page 58 - Registration with CallManage
8 - 5 T E L E P H O N E S E R V I C E S T7BASE-US-FM5.5 CallManage (For USA Only) This Brother fax machine provides convenient, “One-Touch” access to a long distance plan that provides best average long distance rates*. Once registered, fax or phone calls made using the CallManage feature will acces...
Page 59 - Placing a Telephone Call Using CallManage; Customer Support
T E L E P H O N E S E R V I C E S 8 - 6 T7BASE-US-FM5.5 Placing a Telephone Call Using CallManage 1 Press One Touch 4 . 2 Dial the complete long distance or international number as usual, using One Touch, Speed Dial, Search or the dial pad. (See One Touch Dialing, Speed Dialing and Search, page 7-4 ...
Page 60 - Making Copies; Copy Functions; Making a Single Copy
9 - 1 M A K I N G C O P I E S T7BASE-US-FM5.5 9 Making Copies Copy Functions To make a single copy that is not reduced, enlarged or sorted, you only have to press one key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Remember, your machine cann...
Page 62 - Printing Reports; Fax Machine Settings and Activity; To Print a Report
10 - 1 P R I N T I N G R E P O R T S T7BASE-US-FM5.5 10 Printing Reports Fax Machine Settings and Activity You can print the following lists and reports: Choose to print a Transmission Verification Report after all faxes you send. Activity Report lists information about the last 30 incoming and outg...
Page 63 - Activity Report Interval
P R I N T I N G R E P O R T S 10 - 2 T7BASE-US-FM5.5 Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, the time and date of transmission, and if the transmission was successful. When the ...
Page 64 - Important Information; Standard Telephone and FCC Notices
11 - 1 I M P O R T A N T I N F O R M A T I O N T7BASE-US-FM5.5 11 Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid and volume control compatible. When programming emergency numbers an...
Page 65 - International Energy Star Compliance Statement
I M P O R T A N T I N F O R M A T I O N 11 - 2 T7BASE-US-FM5.5 International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipment, which includes computers, monitors, printers, facs...
Page 66 - Important Safety Instructions
11 - 3 I M P O R T A N T I N F O R M A T I O N T7BASE-US-FM5.5 Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid ...
Page 67 - Troubleshooting; Error Messages
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 12 - 1 T7BASE-US-FM5.5 12 Troubleshooting and Routine Maintenance Troubleshooting If you can’t resolve a difficulty with your fax machine using this manual, please see page i for Brother Numbers to call for assistance. Error Mes...
Page 70 - If You Are Having Difficulty with Your Fax Machine; Printing or Receiving Faxes
12 - 4 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E T7BASE-US-FM5.5 The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again. You’ve tried accessing a One Touch or Speed Dial location with ...
Page 71 - Phone Line or Connections; Sending Faxes
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 12 - 5 T7BASE-US-FM5.5 Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either FAX, FAX/TEL or TAD). Check for dial tone. If possible, c...
Page 72 - Handling Incoming Calls
12 - 6 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E T7BASE-US-FM5.5 Handling Incoming Calls Double Ring in FAX/TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from ...
Page 73 - Routine Maintenance; Cleaning the Scanner
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 12 - 7 T7BASE-US-FM5.5 Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not...
Page 74 - Replacing the Print Cartridge
12 - 8 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E T7BASE-US-FM5.5 WARNING Just after you have used the machine, the print head is extremely HOT! Replacing the Print Cartridge 1 Open the top cover by lifting the gray lever on the right side. (See page12-2) 2 Remove the pr...
Page 75 - Specifications
S P E C I F I C A T I O N S S - 1 T7BASE-US-FM5.5 Specifications * “Pages” refers to the ITU-T #1 chart (in Out of Paper Reception in ECM mode). Specifications are subject to change without prior notice. Type Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding System Modified Huffman (M...
Page 76 - Index
T7BASE-US-FM5.5 I - 1 I N D E X Index A Accessories .............................................. ii ACTIVITY REPORT ......................... 10-2 Alternating Displays ............................. 3-1 Answer Mode ................................ 5-1, 5-2 Answering Machine ...........................
Page 79 - Remote Fax Options; Setting Up Fax Storage; Programming Paging Number
R E M O T E F A X O P T I O N S R - 1 T7BASE-US-FM5.5 Remote Fax Options Setting Up Fax Storage Programming Paging Number When Paging is selected, your fax machine dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and...
Page 80 - Programming a Fax Forwarding Number; Turning On Fax Storage; Changing Remote Access Code
R - 2 R E M O T E F A X O P T I O N S T7BASE-US-FM5.5 Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the received fax in memory, then dials the fax machine phone number you’ve programmed, and forwards the fax message. 1 Press Function/Set , 8 , 1 . 2 Pr...
Page 81 - Using Remote Retrieval Aceess Code; Remote Retrieval Access Card
R E M O T E F A X O P T I O N S R - 3 T7BASE-US-FM5.5 Using Remote Retrieval Aceess Code Calling for Messages You can call your FAX from any touch tone phone (or remote Group 3 fax machine) and use a Remote Access Code and other button presses to retrieve fax messages. 1 Dial your fax number from a ...
Page 82 - Retrieving Fax Messages
R - 4 R E M O T E F A X O P T I O N S T7BASE-US-FM5.5 fax number where you want your fax messages forwarded, and press . To retrieve a Memory Status List to check the new number, after two short beeps , press . Enter the number of the remote fax machine, and press . Program Fax Forwarding Number pre...
Page 83 - Visit us on the World Wide Web
T7BASE-US-FM5.5 LE4131001Printed in Malaysia ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web ...