Brother HL-2700CN- Manuals

v IMPORTANT: For technical and operational help, you must call the country where you bought the printer. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.Yo...

vi Brother has installed an easy to use fax back system so you can get instant answers to common technical questions and product information. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine. Call the number below and follow the recor...

vii Important information: Regulations Federal Communications Commission (FCC) Declaration of Conformity (For USA) Responsible Party: Brother International Corporation100 Somerset Corporate BoulevardP.O. Box 6911Bridgewater, NJ 08807-0911USATelephone: (908) 704-1700 Important A shielded interface ca...

viii Industry Canada Compliance Statement (For Canada) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Radio interference (220 to 240 volt model only) This printer follows EN55022 (CISPR Publication 22)/...

ix International E NERGY S TAR ® Compliance Statement The purpose of the International E NERGY S TAR ® Program is to promote the development and popularization of energy-efficient office equipment. As an E NERGY S TAR ® Partner, Brother Industries, Ltd. has determined that this product meets the E N...

x IEC 60825 specification (220 to 240 volt model only) This printer is a Class 1 laser product as defined in IEC 60825 specifications. The label shown below is attached in countries where it is needed. This printer has a Class 3B laser diode which produces invisible laser radiation in the scanner un...

xi IMPORTANT - For Your Safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin power outlet that is properly grounded through the standard electrical wiring. Extension cords used with this printer must be three-pin plug type and correctly wired to...

xii Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh ® are registered trademarks in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 ar...

xiii “EC” Declaration of Conformity ManufacturerBrother Industries Ltd.,15-1, Naeshiro-cho, Mizuho-ku,Nagoya 467-8561, Japan Herewith declare that: Products description : Laser Printer Product Name : HL-2700CN is in conformity with provisions of the Directives applied: Low Voltage Directive 73/23/EE...

xiv Table of Contents Definitions of warnings, cautions, and notes ...............................................................................iTo use the printer safely ............................................................................................................. iiPrinter do’s an...

xv Paper feed ............................................................................................................................ 1-18 Tray feed .......................................................................................................................... 1-18Manual feed ..........

xvi Printing SECURE data ..................................................................................................... 3-29When there is no reprint data in memory ......................................................................... 3-31To delete the job ....................................

xvii 6 Troubleshooting ...................................................................................................................................... 6-1 LCD messages ................................................................................................................................

1 - 1 ABOUT THIS PRINTER 1 What is in the box? When you unpack the printer, check to see that you have all of the following parts: Figure 1-1 1 Printer 2 Standard Paper Tray (pre-installed) 3 Quick Setup Guide *2 4 CD-ROM *2 5 Toner Cartridges *1 (pre-installed) (Black [TN04BK], Cyan [TN04C], Magent...

ABOUT THIS PRINTER 1 - 2 Depending on the country you live in and the HL-2700CN series model bought, you may have additional parts not listed above. The OPC belt cartridge is packed inside a separate box as a starter kit. Wait to unpack the OPC belt cartridge until immediately before you put it in t...

1 - 3 ABOUT THIS PRINTER Front view Figure 1-2 1 Control Panel 2 Paper Stopper 3 Face-down Output Tray Extension 4 Front Cover 5 Paper Tray 6 Top Cover 7 Back Cover 8 Face-down Output Tray 9 Paper Support 1 2 5 6 7 3 4 9 8

ABOUT THIS PRINTER 1 - 4 Back view Figure 1-3 1 Duplex Upper Cover 2 Duplex Lower Cover 3 Duplex Cap 4 AC Power Connector 5 Power Switch 6 Ethernet 10/100BASE-TX Port 7 USB Interface Connector 8 Parallel Interface Connector 9 Card Slot (For optional CompactFlash ® card) 10 Controller Board 3 7 1 2 4...

1 - 5 ABOUT THIS PRINTER Features This printer has the following standard features. 2400 DPI class resolution This printer prints at a default resolution of 600 dots per inch (dpi). You can get a higher print quality, equivalent to 2400 dpi class resolution by using Brother technologies: High Resolu...

ABOUT THIS PRINTER 1 - 6 Automatic Interface Selection This printer can automatically select the bi-directional parallel, USB or Ethernet 10/100BASE-TX interface, depending on the interface port through which it receives data. With this feature, you can connect the printer to more than one computer....

1 - 7 ABOUT THIS PRINTER Panel lock setting If the panel button settings have been changed, the printer may not work as you expect. If you are an administrator of this printer, you can lock your settings to prevent changes from being made. See SETUP on page 3-12. Power Save Mode This printer has a p...

ABOUT THIS PRINTER 1 - 8 Positioning the printer Please read the following before you use the printer. Power Supply Use the printer within the recommended power range. AC power: ±10% of the rated power voltage Frequency: 50/60 Hz (120 V or 220-240 V) The power cord, including extensions, should not ...

1 - 9 ABOUT THIS PRINTER The following figure details the recommended area around the printer for proper ventilation, operation and maintenance. Figure 1-4 ■ Make sure that there is enough space behind the printer so you can easily access the back cover or duplex unit if a paper jam occurs. ■ Make s...

ABOUT THIS PRINTER 1 - 10 What kind of paper can I use? Type and size of paper The printer loads paper from the installed standard paper tray, optional lower tray, or the optional legal tray. Standard paper tray Since the standard paper tray is a universal type, you can use any of the paper sizes (o...

1 - 11 ABOUT THIS PRINTER * H/H = High temperature/High humidity Table 1: Media type, paper size and number of sheets for paper source Media type Tray 1 Tray 2 DX Select the Media type from the printer driver Plain paper 60 to 90 g/m 2 (16 to 24 lb) Plain paper or Thin paper Thick paper 90 to 210 g/...

ABOUT THIS PRINTER 1 - 12 Recommended paper The recommended paper for this printer is: Xerox 4200, Hammermill Laserprint NEUSIEDLER Color Copy 90g/m 2 or equivalent ■ To get the best output quality and to avoid any damage, use smooth white paper. ■ Before you buy a lot of paper, please test some to ...

1 - 13 ABOUT THIS PRINTER Printable area When using PCL emulation, the edges of the paper that cannot be printed on are shown below. Portrait Figure 1-5 Landscape Figure 1-6 For all available paper sizes 1 4.2 mm (0.17 in.) 2 4.2 mm (0.17 in.) 3 4.2 mm (0.17 in.) 4 4.2 mm (0.17 in.) For all availabl...

ABOUT THIS PRINTER 1 - 14 Guidelines for selecting paper The printer is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable p...

1 - 15 ABOUT THIS PRINTER Envelopes Types of envelopes to avoid Do not use envelopes: ■ that are damaged, curled, wrinkled, or an unusual shape ■ that are extremely shiny or textured ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■ that are of a baggy construction ■ that are not s...

1 - 17 ABOUT THIS PRINTER Labels and transparencies The printer will print on most types of labels and transparencies designed for use with a laser printer. Labels should have an adhesive which is acrylic-based since such material is more stable at the high temperatures in the fusing unit. Adhesives...

ABOUT THIS PRINTER 1 - 18 Paper feed Tray feed The printer can feed paper from the standard paper tray, optional lower tray or optional legal tray. The printer automatically detects the paper size you have put into the paper tray. The printer will prompt you to put the correct size of paper in the t...

1 - 19 ABOUT THIS PRINTER Manual feed Since this printer does not have a manual feed or multi purpose tray, you cannot manually feed irregular sized paper. However, this printer has a special manual feed mode using Tray 1 (standard paper tray) to accommodate non-standard paper sizes. You can select ...

DRIVER AND SOFTWARE 2 - 1 2 Printer driver A Printer Driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is a printer command language or page description language. The printer drivers for the following oper...

2 - 2 DRIVER AND SOFTWARE For Windows ® Features in the PCL printer driver You can also download the latest printer driver or get other information by accessing the Brother Solutions Center at http://solutions.brother.com You can also change settings by clicking the illustration on the left side of ...

DRIVER AND SOFTWARE 2 - 3 Advanced tab Change the tab settings by clicking the following icons: 1 Print Quality 2 Duplex 3 Watermark 4 Page Setting 5 Device Options If you are using Windows NT ® 4.0, Windows ® 2000 or XP, you can access the Advanced tab by clicking Printing Preferences... in the Gen...

DRIVER AND SOFTWARE 2 - 5 Device Options Set the following print functions in this tab: ■ Job Spooling ■ Toner Save Mode ■ Quick Print Setup ■ Sleep Time ■ Status Monitor ■ Macro ■ Administrator (For Windows ® 95/98/Me users only) ■ Insert Command/File (For Windows ® 95/98/Me users only) ■ Print Set...

2 - 6 DRIVER AND SOFTWARE Job Spooling You can reprint a document without sending the data again from your PC (except for secure printing) because the printer will save data that you specify for reprinting. ■ Last Job Reprint: Reprint the last job ■ Secure Print: Print the data with a password ■ Pub...

DRIVER AND SOFTWARE 2 - 7 Macro You can save a page of a document as a macro to printer memory. Moreover, you can execute the saved macro - in other words, you can use the saved macro as an overlay on any documents. This will save time and increase printing speed for often used information such as f...

2 - 8 DRIVER AND SOFTWARE Accessories tab When you install optional units, you can add them and select the settings for them in the Accessories tab as follows. 1 You can manually add or remove the options for any optional device that is installed on the printer. Tray settings will match the installe...

DRIVER AND SOFTWARE 2 - 9 Support Tab ■ You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com ■ You can see the printer driver version. ■ You can check the current driver settings. ■ You can print the Print Settings page and internal fonts list....

2 - 10 DRIVER AND SOFTWARE Features in the PS printer driver You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com For more information, please see the online Help in the printer driver. Ports tab Select the port where your printer is connected ...

DRIVER AND SOFTWARE 2 - 11 Device Settings tab Select the options you installed.

2 - 12 DRIVER AND SOFTWARE Layout tab You can change the Layout setting by selecting the settings for Orientation , Print on Both Sides (Duplex) , Page Order and Pages Per Sheet : If you are using Windows NT ® 4.0, Windows ® 2000 or XP, you can access the Layout tab by clicking Printing Preferences....

DRIVER AND SOFTWARE 2 - 13 Paper / Quality tab Select the Paper Source and Color .

2 - 14 DRIVER AND SOFTWARE Advanced options 1 Select the Paper Size and Copy Count . 2 Set the Image Color Management , Scaling and TrueType Font settings. 2 1

2 - 16 DRIVER AND SOFTWARE For Macintosh ® This printer supports Mac OS ® 8.6 to 9.2 and Mac OS ® X 10.1 to 10.2. You can download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com Page setup You can set the Paper Size , Orientation and Scale . Layout Set th...

DRIVER AND SOFTWARE 2 - 17 Specific settings Set the Media Type , Job Spooling, PASSWORD and other settings.

2 - 18 DRIVER AND SOFTWARE Software Software for Networks BRAdmin Professional utility The BRAdmin Professional is a utility for managing your Brother network enabled printers that are running under Windows ® 95/98/Me, Windows NT ® 4.0 and Windows ® 2000/XP. It allows you to easily configure and che...

DRIVER AND SOFTWARE 2 - 19 Automatic Emulation Selection This printer has an Automatic Emulation Selection feature. When the printer receives data from the computer, it automatically chooses the emulation mode. This feature has been set at the factory to ON . The printer can choose from the followin...

2 - 20 DRIVER AND SOFTWARE Automatic Interface Selection This printer has an Automatic Interface Selection feature. When the printer receives data from the computer, it automatically selects the IEEE 1284 Parallel or the USB interface, whichever is appropriate. When you use the parallel interface, y...

CONTROL PANEL 3 - 1 3 Control panel This printer has one liquid crystal display (LCD), six buttons and two Light Emitting Diodes (LEDs) on the control panel. The display can show various messages with up to 16 characters in each of the two rows. The LEDs light to indicate the current printer status....

3 - 2 CONTROL PANEL Buttons You can control the basic printer operations and change various printer settings with the six buttons ( Go , Job Cancel , + , - , Set , Back ). Button Operations Go Exit from the control panel menu, reprint settings, error messages and sleep mode. Job Cancel Stop and canc...

CONTROL PANEL 3 - 3 Go button You can change the panel indications from the current status (Menu, Error and Reprint settings) by pressing the Go button once. For ERROR indications, the control panel only changes when the error is cleared. You can pause printing with the Go button. Pressing the Go bu...

3 - 4 CONTROL PANEL Back button If you press the Back button when the printer is in the on-line (Ready) state, it goes off-line and the LCD goes to the menu. Pressing the Back allows you to return to the previous level from the current menu level. The Back button also allows you to select the previo...

CONTROL PANEL 3 - 5 Light-emitting diodes (LEDs) The LED is a light that shows the printer status. Status LED (Green) LED indication Meaning On Ready to printPrinting SleepingData remains in the printer buffer (when DATA EXISTS shows on the LCD). Blinking Receiving or processing data Off Off-line Al...

3 - 6 CONTROL PANEL Liquid crystal display (LCD) The display shows the current printer status. When you use the control panel buttons, the display will change. If you take the printer off-line, the display changes to show the emulation you have chosen. If there are any problems, the display shows th...

CONTROL PANEL 3 - 7 Printer status messages The following table shows the printer status messages that are displayed during normal operation: How to use the control panel When you use the Menu buttons ( + , - , Set or Back ), remember the following basic steps: ■ If no control panel operations are p...

3 - 8 CONTROL PANEL For example: If you only use Tray 1 to print from, change the SOURCE setting to TRAY1, as follows: Press any of the Menu buttons ( + , - , Set or Back ) to take the printer off-line. Press the + or - button to move forward or backward through the menus until PAPER is displayed. P...

CONTROL PANEL 3 - 9 Control panel LCD menu There are 9 menus. For more information about the selections available in each menu, please see the pages listed below: INFORMATION See INFORMATION on page 3-10. PAPER See PAPER on page 3-11. QUALITY See QUALITY on page 3-11. SETUP See SETUP on page 3-12. P...

3 - 10 CONTROL PANEL INFORMATION Display Shows Description PRINT SETTINGS Prints the print settings page. PRINT TEST Prints the test page. PRINT DEMO Prints the demonstration sheet. PRINT FILE LIST Prints the card list. PRINT FONTS Prints the fonts list and samples. VERSION Subsetting Description SE...

CONTROL PANEL 3 - 13 PRINT MENU Display Shows Description MEDIA TYPE =PLAIN PAPER/TRANSPARENCIES/THICK PAPER/THICKER PAPER/THIN PAPER COLOR PRINT =ON/OFF PAPER Sets cut sheet paper size to A4, EXECUTIVE, COM-10, DL, B5, JIS B5, LETTER, LEGAL, A5 COPIES You can check the total number of printed pages...

CONTROL PANEL 3 - 15 EPSON FX-850 FONT NO. =I0000:##### FONT PITCH =###.## CHARACTER SET PC-8/...Sets the symbol set or the character set. TABLE PRINT Print code table. AUTO LF =OFF/ONON: CR → CR+LF OFF: CR → CR AUTO MASK =OFF/ON LEFT MARGIN Sets the left margin at column 0 to 126 columns at 10 cpi....

3 - 16 CONTROL PANEL HP-GL CHAR SET(STD) =#### CHAR SET(ALT) =#### PEN # SIZE PEN 1 to 6(Set size and gray percentage for the selected pen.) PEN # GRAY PEN 1 to 615, 30, 45, 75, 90 or 100 %(# is the selected pen number) BR-SCRIPT ERROR PRINT =OFF/ON CAPT =OFF/ONCAPT: Color Advanced Photoscale Techno...

CONTROL PANEL 3 - 17 INTERFACE Display Shows Description SELECT =AUTO/USB/PARALLEL/NETWORK AUTO IF TIME = 1:99 (sec)You need to set the time-out period for the auto interface selection. INPUT BUFFER = Level1:15Increases or decreases the input buffer capacity. RESTART PRINTER? PARALLEL When using the...

3 - 18 CONTROL PANEL REPRINT Display Shows Description COPIES = 1 Appears when the printer has reprint data but no PROOF, PUBLIC or SECURE data in the memory. LAST JOB COPIES = 1Appears when the printer has reprint data and PROOF, PUBLIC or SECURE data in the memory. PROOF FILE XXX (User name), XXX ...

CONTROL PANEL 3 - 19 Set date and time Press the + or - button until the SETUP menu appears (and to display each setting shown below). Press the Set button, and then press the + or - button until DATE & TIME appears. Press the Set button, and then press the + or - button until YEAR appears. a) P...

3 - 20 CONTROL PANEL Set IP address Press the + or - button until the NETWORK menu appears (and to display each setting shown below). Press the Set button. Press the Set button. Press the + button. Press the Set button. The last digit in the first part of the number is blinking.Press the + or - butt...

CONTROL PANEL 3 - 21 About emulation modes This printer has the following emulation modes: HP LaserJet mode The HP LaserJet mode (or HP mode) is the emulation mode in which this printer supports the PCL 5C and PCL 6 language of the Hewlett-Packard LaserJet laser printer. Many software applications s...

3 - 22 CONTROL PANEL List of factory settings Table 1 shows the factory settings. Network factory default setting If you wish to reset the print server back to its default factory settings (resetting all information such as the password and IP address information), please follow these steps: 1 Turn ...

CONTROL PANEL 3 - 23 Table 1: List of factory settings MODE MENU Factory Setting PAPER SOURCE =AUTO MANUAL FEED =OFF DUPLEX =OFF QUALITY HRC =MEDIUM TONER SAVE =OFF SETUP LANGUAGE =ENGLISH POWER SAVE TIME =30MIN AUTO CONTINUE =OFF LOCK PANEL =OFF REPRINT =ON PAGE PROTECTION =AUTO EMULATION =AUTO(EPS...

CONTROL PANEL 3 - 27 Reprinting the last job You can reprint the data from the last print job without sending it from the computer again. Reprint the last job three times 1 Turn the REPRINT setting ON by using the control panel buttons to go to the SETUP menu. ■ If you want to cancel reprinting, pre...

3 - 28 CONTROL PANEL Printing PROOF data You can use this setting to reprint PROOF data that has just been printed and has no security settings. Documents that are placed in the PROOF area are available to anyone. You might use this setting for a document that will be moved to a public folder at a l...

CONTROL PANEL 3 - 29 Printing SECURE data SECURE documents are protected by a password and only those people who know the password will be able to print the document. The printer will not print the document when you send it for printing. To print the document you must use the control panel of the pr...

3 - 30 CONTROL PANEL How to print SECURE data Press the + or - button until the REPRINT menu appears (and to display each setting shown below). Press the + or - button. Press the Set button. Press the + or - to select the user name. Press the Set button to set the user name. Press the + or - to sele...

CONTROL PANEL 3 - 31 When there is no reprint data in memory If the printer does not have reprint data in the memory and you press the Set button when the printer is in the REPRINT menu, the LCD shows NO DATA STORED . To delete the job Using the control panel button, select the DELETE STORAGE submen...

4 - 1 OPTIONS 4 Optional accessories and supplies This printer has the following optional accessories. You can increase the capabilities of the printer with these items. Lower tray unit (LT-27CL) See Lower tray unit (LT-27CL) on page 4-2. Legal tray (LT-27LG) See Legal tray (LT-27LG) on page 4-5. Du...

OPTIONS 4 - 2 Lower tray unit (LT-27CL) The lower tray unit (Tray 2) is an optional device that can hold up to 530 sheets of extra paper (75 g/m 2 or 20 lb). You can put Letter, A4, B5 (JIS and ISO) or Executive size (176x250 to 215.9x297mm) paper in this tray. If you want to buy the optional lower ...

4 - 3 OPTIONS 3 Remove the paper tray from the lower tray unit. Figure 4-2 4 Remove the protective parts and then put the paper tray back in the lower tray unit. Figure 4-3 5 Check the two alignment pins on the lower tray unit. Use two people to lift the printer and place it on top of the lower tray...

4 - 5 OPTIONS Legal tray (LT-27LG) If you wish to print on Legal size paper, you must use the Legal tray. However, since it is not restricted to Legal size paper, you can choose to load Letter, A4, B5 (JIS/ISO), Executive, A5 or envelopes in this tray. If you want to buy the optional legal tray, cal...

OPTIONS 4 - 6 3 Squeeze the snap lock on the end of the front paper guide. Slide the front paper guide to the position for the size of paper you are using. Release the snap lock. Squeeze and slide the left hand side paper guide to the paper size you are using, and release it. Figure 4-10 4 Put the p...

4 - 7 OPTIONS Duplex unit (DX-2700) The duplex unit is an optional device that allows you to print on both sides of a piece of paper. You can print on Letter, A4, B5 (JIS/ISO), Executive, A5 and Legal size paper. When it is installed, you can select either duplex printing or simplex printing on the ...

OPTIONS 4 - 8 4 Use the handholds of the duplex unit to lift it up. Figure 4-15 5 Insert the bottom of the duplex unit into the grooves in the printer, and then insert both the hooks of the duplex unit to the holes of the printer. Figure 4-16 6 Open the duplex back cover and duplex inside unit. Figu...

4 - 9 OPTIONS 7 Pull out the 2 green sleeves covering the screws as far as they will come. Turn the green sleeves to tighten the screws of the duplex unit to the printer. Once the screws are fully tight, push the green sleeves back in. Figure 4-18 8 Put the hook on the left hand side of the duplex u...

OPTIONS 4 - 10 Guidelines for printing on both sides of the paper Paper orientation for printing on both sides of the paper The printer prints the second page first. If you print 10 pages on 5 sheets of paper, it will print page 2 followed by page 1 on the first sheet of paper. It will print page 4 ...

4 - 11 OPTIONS CompactFlash ® card This printer has a slot for an optional CompactFlash ® card. If you install an optional CompactFlash ® card, you can save macros, the print log, and fonts on it. You can also select your print job and reprint it through the network. You can install the following ty...

OPTIONS 4 - 12 Inserting the CompactFlash ® card Follow these steps to insert or remove a card: 1 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. 2 Insert the CompactFlash ® card into the slot with the label facing to the left, press t...

4 - 13 OPTIONS SO-DIMM We recommend that you expand the printer memory to avoid any MEMORY FULL errors. The HL-2700CN printer has 64 MB of standard memory and a slot for optional additional memory. The memory can be expanded up to a total of 576 MB by installing a commercially available SO-DIMM (Dua...

OPTIONS 4 - 14 Installing additional memory 1 Turn off the printer power switch, and then unplug the printer. Disconnect the interface cable from the printer. Caution Make sure you turn the printer OFF before you install or remove the SO-DIMM. Installing optional accessories without turning off the ...

4 - 15 OPTIONS 6 Put the main controller board back into the printer by sliding it into the guide rails. Figure 4-24 7 Put the metal plate back on and secure the metal plate with the two screws. 8 Reconnect the interface cable (printer cable) to your computer. Plug the printer back in, and then turn...

OPTIONS 4 - 16 Optional fonts package Optional fonts package (BS-3000) The optional fonts package (BS-3000) is the CD-ROM you need for installing the PS3 136 compatible fonts. Optional barcode fonts package (BT-1000) The optional barcode fonts package (BT-1000) is the CD-ROM you need for installing ...

ROUTINE MAINTENANCE 5 - 1 5 Replacing the consumable items You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD panel. The printer will stop printing when the following maintenance messages a...

5 - 2 ROUTINE MAINTENANCE The following are maintenance messages that appear alternatively with the READY message on the upper row of the LCD when the printer is in the READY state. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the co...

5 - 4 ROUTINE MAINTENANCE Toner cartridges A new toner cartridge contains enough toner to print up to 10,000 pages for Black and up to 6,600 pages for Cyan, Magenta and Yellow A4 or Letter-size single-sided pages at about 5% coverage. Toner nearly empty message Check printed pages, page counter, and...

ROUTINE MAINTENANCE 5 - 5 Replacing the toner cartridges To replace the toner cartridge, follow these steps: 1 Open the front cover of the printer. Figure 5-1 2 Pull out the used toner cartridge. 3 Take the new toner cartridge out of the box. Do not put the toner cartridge into a fire. It could expl...

5 - 6 ROUTINE MAINTENANCE 4 Hold the cartridge level with both hands and gently rock it from side to side three to four times to spread the toner evenly inside the cartridge. Remove the tape labeled REMOVE and the orange protective cover from the new toner cartridge. Figure 5-2 Figure 5-3 5 Put in t...

ROUTINE MAINTENANCE 5 - 7 ■ Slide the toner cartridges into the printer gently . Do not try to lock them into the printer by pushing them. They must stay loosely in the guide rails so they will be properly positioned when the front cover is closed. ■ If you use consumable items other than genuine Br...

5 - 8 ROUTINE MAINTENANCE Waste toner pack After you have printed approximately 12,000 images at 5% coverage, you must change the waste toner pack. Waste toner pack full message When the waste toner pack is full, the following message appears on the LCD and the printer will stop printing. When you s...

ROUTINE MAINTENANCE 5 - 9 Replacing the waste toner pack 1 Open the front cover of the printer. Figure 5-5 2 Remove the waste toner pack from the holder at the lower right hand side of the printer. Be careful not to spill the toner. Figure 5-6 3 Take the cap off the new wast toner pack, and put the ...

5 - 10 ROUTINE MAINTENANCE OPC belt cartridge Replace OPC belt cartridge message When the OPC belt cartridge runs out, the following message appears on the LCD. When you see this message, you must replace the OPC belt cartridge: Replacing the OPC belt cartridge 1 Turn off the printer power switch. 2...

ROUTINE MAINTENANCE 5 - 11 4 Remove the OPC belt cartridge from the printer. Figure 5-10 5 Remove the tension release pins from both sides of the new OPC belt cartridge. Figure 5-11 6 Remove the protective sheet from the new OPC belt cartridge. Do not touch the green part of the OPC belt cartridge. ...

ROUTINE MAINTENANCE 5 - 13 Fusing unit Replace fusing unit message When the following message appears on the LCD panel, you must replace the fusing unit. The fusing unit and the parts around it are hot! Be sure to wait until the fusing unit has cooled down sufficiently before replacing the fusing un...

5 - 14 ROUTINE MAINTENANCE Replacing the fusing unit 1 Turn off the printer power switch. To avoid injury, wait until the printer has cooled down sufficiently before you replace the fusing unit. 2 Open the back cover of the printer. Figure 5-14 3 To release the fusing unit from the printer, release ...

5 - 16 ROUTINE MAINTENANCE 120K kit When you see the following message on the LCD, you must replace the items in the 120K kit, which are the transfer belt cleaner, transfer roller, paper pick-up roller, separator pad and transfer belt. Replacing the transfer belt cleaner 1) Turn off the printer powe...

ROUTINE MAINTENANCE 5 - 17 3) Remove the transfer belt cover. Figure 5-21 4) Remove the transfer belt cleaner by grasping the handle and lift it up. Figure 5-22 5) Clean the area where the new transfer belt cleaner is to be installed with a dry cotton cloth. Figure 5-23 6) Put the new transfer belt ...

5 - 18 ROUTINE MAINTENANCE the housing after you have installed it. Figure 5-24 7) Put the transfer belt cleaner cover back in, and then close the top cover. 8) Turn the printer power switch back on. Replacing the transfer roller 1) Turn off the printer power switch. 2) Open the back cover of the pr...

ROUTINE MAINTENANCE 5 - 19 release the transfer roller. Figure 5-26 4) Take out the transfer roller by gently pulling the right-hand side up and sliding the transfer roller to the right.

5 - 20 ROUTINE MAINTENANCE Figure 5-27 5) Put in the new transfer roller by holding the lock levers of the transfer roller and adjusting the angle of the transfer roller lever shafts (both sides) to match the transfer unit grooves. Put the transfer roller onto the shafts and place the roller onto th...

ROUTINE MAINTENANCE 5 - 21 Cleaning Clean the outside and inside of the printer regularly with a dry soft cloth. When you replace the toner cartridge, make sure you clean the inside of the printer. If printed pages are stained with toner, clean the inside of the printer with a dry soft cloth. We rec...

5 - 22 ROUTINE MAINTENANCE Cleaning the outside of the printer Clean the outside of the printer as follows: 1 Turn off the printer power switch and unplug the printer. 2 Take the paper tray out of the printer. 3 Wipe the outside of the printer with a soft cloth to remove dust. Dip the cloth in water...

ROUTINE MAINTENANCE 5 - 23 Cleaning the inside of the printer Clean the printer interior as follows: 1 Turn off the printer power switch and unplug the printer. 2 Open the back cover of the printer. Figure 5-33 3 Clean the registration roller and the paper pick-up roller with a dry soft cloth to pre...

5 - 24 ROUTINE MAINTENANCE 4 Clean the transfer roller unit and the transfer roller guide with a dry soft cloth to prevent paper jams. Figure 5-38 5 Clean the exit roller. This will help to prevent paper jams at the paper exit and dirt from appearing on your printouts. Figure 5-39 6 Close the back c...

ROUTINE MAINTENANCE 5 - 27 15 Clean the surface of the dust proof glass with a dry cotton swab. Figure 5-46 16 Close the dust proof glass cover. 17 Put all the toner cartridges and the OPC belt cartridge back in the printer. 18 Close the front cover and the top cover. 19 Plug the printer into the AC...

5 - 28 ROUTINE MAINTENANCE Shipping the printer ■ Once your printer has been set-up and used, we do not recommend that it be moved or shipped unless absolutely necessary. ■ Color laser printers are complex printing devices. Moving the printer or shipping it without properly removing the installed su...

TROUBLESHOOTING 6 - 1 6 LCD messages If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the resulting message on the LCD to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, call the dealer yo...

TROUBLESHOOTING 6 - 3 Maintenance messages Error Message Meaning Action K C M Y When the mark blinks ( ), the indicated color toner is nearly empty. K: Black, C: Cyan, M: Magenta, Y: Yellow. When the toner becomes empty, the indicator disappears completely. Be ready to replace the toner cartridges w...

6 - 4 TROUBLESHOOTING Call service messages When any of the following messages appear on the LCD, turn off the printer. Wait a few seconds, and then turn the printer on again. If this does not clear the problem, call your dealer or Brother Customer Service. Tell them the message number for quick tro...

TROUBLESHOOTING 6 - 7 Paper jams and how to clear them If paper jams inside the printer, the printer will stop. One of the following LCD messages will appear to tell you where to find the jammed paper. Figure 6-1 Paper may jam in the paper tray, inside the printer, at the back cover, or where the pa...

TROUBLESHOOTING 6 - 9 JAM B (paper jam at the entrance to the fusing roller) If there is a paper jam at the entrance to the fusing roller, follow the same steps to remove the jammed paper as for JAM C (paper jam where the paper comes out of the printer) . Otherwise, follow the steps below: 1 Open th...

6 - 10 TROUBLESHOOTING If the paper is caught in the fusing roller, follow the steps below: 4 Open the back cover. Figure 6-5 5 Release the fusing unit pressure release levers on both sides. Figure 6-6 6 Remove the jammed paper at the back of the printer by holding it with both hands and pulling it ...

TROUBLESHOOTING 6 - 11 JAM C (paper jam where the paper comes out of the printer) If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: 1 Open the back cover and release the fusing unit pressure release levers. Figure 6-8 2 Remove the j...

6 - 12 TROUBLESHOOTING 3 Reset the fusing unit pressure release levers. Figure 6-10 4 Close the back cover. Figure 6-11

TROUBLESHOOTING 6 - 13 JAM D (paper jam in the lower part of the duplex unit) If there is a paper jam in the lower part of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6-12 2 Remove the jammed paper by pulling it out slowly. Figure 6-13 3 Close the duplex back cover. JAM...

6 - 14 TROUBLESHOOTING JAM E (paper jam in the upper part of the duplex unit) If there is a paper jam in the upper part of the duplex unit, follow these steps: 1 Open the duplex back cover. Figure 6-14 2 Open the duplex inside unit. Figure 6-15 JAM E

TROUBLESHOOTING 6 - 15 3 If the paper is caught in the lower exit of the duplex unit, remove the jammed paper by pulling it out slowly. Figure 6-16 4 If the jammed paper is at the upper exit of the duplex unit, remove it by rotating the green pinch roller downwards to feed the paper out through the ...

6 - 16 TROUBLESHOOTING Improving the print quality If you are having problems with print quality, please do a test print first (press the Set button 3 times). If the problem appears on the printout, then match it to one of the examples below and follow the recommendation. If the problem does not app...

6 - 20 TROUBLESHOOTING Q & A You may occasionally encounter a difficulty with your HL-2700CN printer. This section contains frequently asked questions and the answers. Find your question below, and then follow the recommended steps. You can correct most problems yourself. Setting up the printer ...

TROUBLESHOOTING 6 - 21 Setting up the printer Question Recommendation I cannot print from my application software. ■ Make sure that the supplied Windows ® printer driver is installed properly and selected in your application software. I cannot print the entire page. ■ Check that the size of paper in...

6 - 22 TROUBLESHOOTING Paper handling Question Recommendation The printer does not feed paper. ■ Check to see if the Alarm LED is on. If so, the paper tray may be out of paper or not properly inserted. If it is empty, put a new stack of paper in the paper tray. ■ If there is paper in the paper tray,...

TROUBLESHOOTING 6 - 23 Printing Question Recommendation The printer prints unexpectedly or it prints incorrect characters. ■ Cancel the print job from your computer. Then, turn the printer off and on, or reset the printer and try your print job again. ■ Make sure your application software is properl...

A - 1 APPENDIX A Printer specifications Printing Appendix Print method Electrophotography by semiconductor laser beam scanning Laser Wavelength 780 nm Output 5 mW max. Resolution 600 dpi class600 dpi class with CAPT600 x 600 dpi 600 x 600 dpi with CAPT (The resolution can be enhanced to 2400 dpi cla...

A - 3 APPENDIX Electrical and mechanical Power Source U.S.A. and Canada AC 120 V, 50/60 Hz Europe and Australia AC 220 to 240 V, 50/60 Hz Power consumption Printing (Average) 670 W or less Stand-by 200 W or less Stand-by in sleep mode 35 W or less Noise Printing LWAd = 6.6 bels or less Stand-by LWAd...

APPENDIX A - 4 Paper specifications Paper handling Media specifications Paper input Standard paper tray (Tray 1) Up to 250 sheets of 75 g/m 2 (20 lb) Optional lower tray (Tray 2) Up to 530 sheets of 75 g/m 2 (20 lb) Optional legal tray (Tray 1) Up to 250 sheets of 75 g/m 2 (20 lb) Paper output Face-...

I - 1 INDEX - button ................................................... 3-2 , 3-3 Symbols + button .................................................. 3-2 , 3-3 Numerics 120K kit ....................................................... 5-16 A Accessories and supplies ............................... v...