Brother FAX 3750- Manuals
Brother FAX 3750– User Manual in PDF format online.
Manuals:
User Manual Brother FAX 3750
Summary
Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, soyou can get instant answers to common technical questions and productinformation for all Brother products. This system is available 24 hours aday, 7 days a week. You can use the system to send fa...
Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers.If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or AmericanExpress credit card, you can order accessories directly from Brother. (I...
Table of Contents iii 1 Introduction Using This Manual ...................................................................................................... 1 Finding Information .................................................................................................... 1 Test Sheet Proced...
iv T A B L E O F C O N T E N T S 3 On-Screen Programming User-Friendly Programming ................................................................................... 23 Function Mode .......................................................................................................... 23Alterna...
v T A B L E O F C O N T E N T S Viewing Caller ID List ....................................................................................... 45Printing Caller ID List ........................................................................................ 46 Clearing a Caller ID Stored in Memory ....
vii T A B L E O F C O N T E N T S Error Messages ......................................................................................................... 90Document Jam .......................................................................................................... 93Printer Jam ............
viii T A B L E O F C O N T E N T S 15 Fax Specifications .................................................................................................... 131 Printer Specifications (Available with Software Option) ............................... 132 Electrical and Environment ......................
ix T A B L E O F C O N T E N T S B Special Printing Features ....................................................................................... 155 Windows ® Printing .................................................................................................. 155 Bi-directional Parallel I...
x T A B L E O F C O N T E N T S Managing Your Faxes in the Status Manager .......................................................... 175 Accessing the Status Manager .......................................................................... 176Checking the Status of Sent Faxes (Outbox) ................
1 1 C H A P T E R O N E Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has beendesigned to be simple to use, with LCD screen prompts to guide you throughfunctions. However, you can use your machine to its fullest potential by taking a fewminutes to re...
2 C H A P T E R O N E Test Sheet Procedures (For USA Only) After programming your Station ID, please fill out the TEST SHEETincluded with your fax machine and fax it to Brother’s Automated FaxResponse System as your first transmission. This will verify that your faxmachine is properly installed. Whe...
7 2 C H A P T E R T W O Fax Machine Setup and Connections Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection device toprotect the product against lightning storms. 3 Never install a telephone jack in a wet location unle...
8 C H A P T E R T W O Packing List Make sure you have the following items: If an item is missing, call Brother Customer Service at 1-800-284-4329 (USA),1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal). SeeOrdering Accessories and Supplies on page ii for the correct item n...
9 F A X M A C H I N E S E T U P A N D C O N N E C T I O N S Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select aplace that is free of vibration and shocks. Locate the fax machine near atelephone jack and a standard, grounded power outlet. Make sure nothingbl...
10 C H A P T E R T W O Assembly Installing the Drum Unit Assembly(with Toner Cartridge) 1 Unpack the drum unit assembly, including the toner cartridge, and gentlyrock it from side to side five or six times. To prevent damage to the drum, do not exposeit to light for longer than a few minutes. Do NOT...
11 F A X M A C H I N E S E T U P A N D C O N N E C T I O N S 2 Open the top cover of the fax machine. 3 Holding the drum unit by its handles, insert it into the fax machine. 4 Close the top cover.
12 C H A P T E R T W O Setting Up the Fax Machine Follow the instructions below to connect the handset, power cord, andtelephone line. LINE EXT. 1 Connect the Handset. Connect the curled handset cord to the bottom of the handset and theleft side of the fax machine. 2 Connect the power cord. When you...
13 F A X M A C H I N E S E T U P A N D C O N N E C T I O N S 3 Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE onthe left side of the fax machine. Connect the other end to a modularwall jack. 4 Attach the wire extensions to the multi-purpose sheet feed...
14 C H A P T E R T W O Loading Paper 1 Open the multi-purpose sheet feeder cover. 2 Fan the paper well. Load the paper, making sure that the print side istoward the fax machine and the paper level is stacked below the papermark. The feeder can hold up to 200 sheets of paper, or up to 10 envelopes. 3...
15 F A X M A C H I N E S E T U P A N D C O N N E C T I O N S Attaching Dust Cover ■ It is essential to keep the dust cover on your fax machine to prevent thedust from entering the print head and causing damage. ■ Using the dust cover on your fax machine will prolong the life of thedrum unit. 1 Attac...
16 C H A P T E R T W O Manual Feed Slot The multi-purpose sheet feeder also has a manual feed slot on its cover. Youcan load paper or envelopes one at a time into this slot. You do not have toremove paper from the multi-purpose sheet feeder. When you use labels or transparencies, be sure to use this...
17 F A X M A C H I N E S E T U P A N D C O N N E C T I O N S Connecting an ExternalTelephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you havean external TAD on the same telephone line as the fax machine, the TADanswers all calls. The fax machi...
18 C H A P T E R T W O Connections The external TAD must be plugged into the left side of the fax machine, intothe jack labeled EXT. Your fax machine cannot work properly if you plugthe TAD into a wall jack. NO ! YES ! TAD TAD LINE EXT. 1 Plug the telephone line cord from the wall jack into the left...
19 F A X M A C H I N E S E T U P A N D C O N N E C T I O N S Connecting an External Telephone Your fax machine is equipped with a handset that you can use as a regularphone. However, you can also connect a separate telephone (or telephoneanswering device) directly to your fax machine. Connect the mo...
20 C H A P T E R T W O Converting Telephone Wall Outlets There are three ways to convert to an RJ11 receptacle. The first two waysmay require assistance from the telephone company. You can change thewall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have anRJ11 wall outlet installed and ...
22 C H A P T E R T W O If you are installing the fax machine to work with a PBX: 1 It is not guaranteed that the unit will operate correctly under allcircumstances with a PBX. Any cases of difficulty should be reportedfirst to the company that handles your PBX. 2 If all incoming calls will be answer...
23 User-Friendly Programming We have designed your fax machine with on-screen programming and a Help key.User-friendly programming helps you take full advantage of all the functionsyour fax machine has to offer. Since your fax programming is done on the LCD, we created step-by-step on-screen prompts...
27 Getting Started Setting Dialing Mode (Tone/Pulse) Your fax machine comes set to accommodate tone (multi-frequency) dialingservice. If you have pulse (rotary) dialing service, you need to change thedialing mode. 1 Press Function , 1 , 1 . The screen prompts you to select TONE or PULSE. D I A L I N...
28 C H A P T E R F O U R 2 Enter the last two digits of the year. The screen displays your entry. 3 Press Set . The screen prompts you to enter the month. E N T E R M O N T H : X X 4 Enter two digits for the month (for example, enter 09 for September, or10 for October). The screen displays your entr...
29 I N I T I A L S E T U P 4 Enter your telephone number (up to 20 digits). If your telephonenumber and fax number are the same, enter the same number again. Thescreen displays your entry. 5 Press Set . The screen prompts you to enter your name or your company name. N A M E : 6 Use the dial pad to e...
30 C H A P T E R F O U R Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Clear ; all letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits.Also, you can back u...
31 I N I T I A L S E T U P Setting Beeper Volume You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.When the beeper is set to LOW or HIGH, the fax machine beeps every timeyou press a key or make an error, and at the end of fax sending or receiving. 1 Press Function , 1 , 4 . 2 Pr...
32 C H A P T E R F O U R Memory Storage In the event of a power failure, all settings in the INITIAL SETUP,SETUP RECEIVE, SET AUTO DIAL, and REMOTE FAX OPT functionsplus the COVERPG SETUP and COVERPG MSG (from SETUP SEND)functions are stored permanently. You may have to reset the date and time. Slee...
33 Basic Receiving Operations Select Answer Mode There are four different answer modes for your fax machine. You maychoose the mode that best suits your needs by pressing the Mode buttonrepeatedly until you have changed the FAX and FAX/TEL lights to thesetting you want to use. NOTE: The lighted indi...
34 C H A P T E R F I V E Setting Ring Delay The Ring Delay setting determines the number of times the fax machine ringsbefore it answers. If you have extension phones on the same line as the faxmachine, keep the Ring Delay default setting of 4. 1 Press Function , 2 , 1 . 2 Press or to select how man...
35 S E T U P R E C E I V E You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s afax call, the fax machine prints the fax. If it’s a voice call, the fax machine signalsyou with a double ring for the length of time you selected in F/T Ring Time. Even if the caller hangs...
36 C H A P T E R F I V E Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage,regardless of the size of the paper (up to legal) in your fax machine. If youchoose AUTO, your fax machine chooses the level of reduction for you. 1 Press Function , ...
37 S E T U P R E C E I V E Setting Paper Size You can use three sizes of paper for printing your faxes: letter, legal andA4. When you change the size of paper you have loaded in the fax machine,you will need to change the setting for paper size, so your fax machine willknow how to fit the incoming f...
38 C H A P T E R F I V E Toner Save You can conserve toner using this feature. When you set Toner Save to ON, printappears somewhat lighter. The default setting is OFF. 1 Press Function , 2 , 9 . 2 Press or to turn ON (or OFF). 3 Press Set . 4 Press Stop to exit. Advanced Receiving Operations Operat...
39 S E T U P R E C E I V E For FAX/TEL Mode Only When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time(double ringing) to alert you to pick up a voice call. If you’re at the faxmachine, you can lift the handset to answer. If you’re at an extension phone, you’ll need to lift the hand...
40 C H A P T E R F I V E Polling Polling is the process of retrieving faxes from another fax machine. You canuse your fax machine to “poll” other machines, or you can have someonepoll your machine. All parties involved in polling need to set up their fax machines toaccommodate polling. When someone ...
41 S E T U P R E C E I V E Setting Up Sequential Polling Receive Your fax machine can request documents from several fax units in a singleoperation. Afterward, a Sequential Polling Report will be printed. 1 Press Function , 2 , 8 . The screen displays P O L L I N G R X : O F F ?S E L E C T <- -&g...
42 C H A P T E R F I V E Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or PollingTransmit. If the fax machine is idle, 1 Press Function , 4 . Any waiting jobs will appear on the display. If no jobs are waiting, thescreen displays NO JOB WAITING. 4 . R E M A I N...
43 S E T U P R E C E I V E Distinctive Ringing This fax machine feature lets you use the Distinctive Ringing subscriberservice offered by some telephone companies, which allows you to haveseveral telephone numbers on one phone line. Each phone number has its ownDistinctive Ringing pattern, so you’ll...
44 C H A P T E R F I V E Registering Your Distinctive Ringing Pattern 1 Disconnect the fax machine from any TAD or telephone company VoiceMail. 2 Set the fax machine to MANUAL mode. 3 Press Function , 0 , 1 . The screen displays the current setting of this feature. 4 Press or to select the SET mode....
45 S E T U P R E C E I V E Caller ID The Caller ID feature of this fax machine lets you use the Caller IDsubscriber service offered by many local phone companies. This serviceprovides you, by means of the screen display, the name or telephone numberof your caller as the line rings. After a few rings...
46 C H A P T E R F I V E Printing Caller ID List 1 Press Function , 0 , 2 . 2 Press or to select PRINT REPORT. 3 Press Set . 4 Press Start . Clearing a Caller ID Stored in Memory For effective use of the memory, it is recommended that you clear the Caller IDsstored in memory by pressing Clear when t...
47 Before You Begin ■ Documents must be between 5.8 and 8.5 inches wide, and 3.9 and 14.1inches long. Your fax machine can scan an image only 8.2 inches wide,regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first. ■ Adjust the paper guides to fit the width of...
48 C H A P T E R S I X Fan the paper, then stagger the pages in the document feeder as shownbelow: Stagger the pages ■ Press Resolution (before you send the fax) to select the resolution for the document you’re sending. ■ DO NOT use curled, wrinkled, folded or ripped paper, or paper withstaples, pap...
49 S E T U P S E N D Manual and Automatic Fax Redial If you’re sending a fax manually and the line is busy, after you disconnectthe call press Redial/Pause to retry the number. If you’re sending a fax automatically and the line is busy, the fax machinewill automatically redial up to three times at 5...
50 C H A P T E R S I X 3 Press Set . 4 To change the default setting, press or to select ON (or OFF) and go to Step 7—OR—For the next fax transmission only, press or to select NEXT FAX ONLY. R E A L T I M E T X : O N ? 5 Press Set . 6 For the next fax only, press or to select ON (or OFF). 7 Press Se...
51 S E T U P S E N D Canceling Jobs in Memory You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive,Polling Transmit or faxes in memory waiting to be sent. If the fax machine is idle, 1 Press Function , 4 . Any waiting jobs appear on the display. If no jobs are waiting, thescre...
52 C H A P T E R S I X You can select a comment to include on your cover page. 1 . C O M M E N T O F F 2 . P L E A S E C A L L 3 . U R G E N T 4 . C O N F I D E N T I A L Instead of using one of the comments above, you can enter up to twocustomized messages, each 27 characters long. Use the chart on...
53 S E T U P S E N D 8 Enter two digits to indicate the number of pages you are sending. (Enter 0 0 to leave the number of pages blank.) If you make a mistake, press to back up and reenter the number of pages. 9 Press Set . The screen displays A C C E P T E D O T H E R S E T T I N G S ?1 . Y E S 2 ....
54 C H A P T E R S I X 5 Press Set when the screen displays your selection. The screen displays A C C E P T E D O T H E R S E T T I N G S ?1 . Y E S 2 . N O 6 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 to exit if you are finished choosing...
55 S E T U P S E N D 5 Press Set . The screen displays A C C E P T E D O T H E R S E T T I N G S ?1 . Y E S 2 . N O 6 Press 1 if you want to select additional settings. The display returns to the SETUP SEND menu—OR—Press 2 to exit. Contrast If your document is very light or very dark, you might want...
56 C H A P T E R S I X Advanced Sending Operations Overseas Mode After you send a fax using this feature, the feature turns itself off. 1 Insert document. 2 Press Function , 3 , 5 . The screen displays 5 . O V E R S E A S M O D E 3 Press or to select ON (or OFF). 4 Press Set when the screen displays...
57 S E T U P S E N D Call Reservation You can send a fax and let the other party know that you want to have aconversation after the fax transmission is complete. The other fax machinewill ring as if it were receiving a telephone call; if the other party picks upthe handset, your fax machine will rin...
58 C H A P T E R S I X Print Sample Call Back Message 1 Press Function , 3 , 6 . 2 Press or to select PRINT SAMPLE?. 3 Press Set . 4 Press Start . Delayed Fax After you have preset the time of day for delayed faxes (in Delayed Timer),you can use this function up to 50 times each day to set up delaye...
59 S E T U P S E N D Broadcasting Broadcasting is automatically sending the same fax message to multiple faxnumbers. Using the Help/Broadcast key, you can include up to 24 One Touch locations, up to 100 Speed Dial locations, and up to 50 manually dialednumbers (maximum of 174 locations if you did no...
60 C H A P T E R S I X 6 Enter the next fax number.Example: Manual dialing, using the dial pad. 7 Press Start . Your fax machine will read the document into memory and then startsending faxes to all the numbers you entered. Multiple Resolution Transmission Use this feature to select separate resolut...
61 S E T U P S E N D Setting Up Polling Transmit Polling Transmit is when you set up your fax machine to wait with adocument so another fax machine can retrieve it. 1 Place the document to be retrieved in the feeder. 2 Press Function , 3 , 8 . The screen displays P O L L E D T X : O F F ?S E L E C T...
62 C H A P T E R S I X Interrupting Delayed Fax and Polling Transmit Jobs You can send a fax or make a copy now, even if you have the fax machineset to send a fax later or to be polled. However, you cannot use automaticredial or the Function mode. 1 Press Function , 5 . 2 Wait 2 seconds, then remove...
63 Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing: One Touch,Speed Dial, and Groups for Broadcasting of faxes. Storing One Touch Dial Numbers You can store 24 fax/phone numbers that you can dial by pressing one key. Toaccess numbers 13 to 24, hold ...
64 C H A P T E R S E V E N 5 Use the dial pad to enter the name (up to 15 characters). You can use thechart on page 29 to help you enter letters—OR—Go to Step 6 to storethe number without a name. 6 Press Set . The screen prompts you to select the type of number this is. Use or to select the type you...
65 S E T U P A U T O D I A L N U M B E R S 6 Use the dial pad to enter the name (up to 15 characters). You can use thechart on page 29 to help you enter letters—OR—Press Set and go to Step 8 to store the number without a name. 7 Press Set . 8 The screen prompts you to select the type of number this ...
66 C H A P T E R S E V E N You can include up to 23 One Touch locations, and up to 100 speed Diallocations. If you broadcast to more than the maximum locations available,you will be unable to set up transmissions using Dual Access and the Timer. 1 Press Function , 6 , 3 . The screen displays S E L E...
Dialing Options You can use your fax machine to make voice telephone calls by dialingmanually, or by using Tel-index, One Touch or Speed Dial memory. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 Pick up the handset—OR—Press Hook . 2 When you hear a dial t...
68 C H A P T E R E I G H T One Touch Dialing 1 Pick up the handset—OR—Press Hook . 2 When you hear a dial tone, press the One Touch key of the location youwant to call. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the othe...
69 T E L E P H O N E O P E R A T I O N S Dialing Access Codes and Credit Card Numbers Sometimes you may want to choose from among several long distancecarriers when you make a call. Rates may vary depending upon the timeand destination. To take advantage of low rates, you can store the accesscodes o...
70 C H A P T E R E I G H T Tone/Pulse If you have pulse dialing service, but need to send tone signals (fortelephone banking, for example), follow the directions below. If you havetouch tone service, you do not need this feature to send tone signals. 1 Lift the handset. 2 Press . Digits dialed after...
9 C H A P T E R N I N E Remote Fax Options 71 Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when “Fax Storage” is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the ...
72 C H A P T E R N I N E Programming Paging Number When Paging is selected, your fax machine dials the pager number you’veprogrammed, and dials your Personal Identification Number (PIN) whenconnected, to activate your pager and let you know you have a fax messagein the memory. 1 Press Function , 8 ,...
73 R E M O T E F A X O P T I O N S Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages fromanother location, using Fax Forwarding, Paging, or Remote Retrievalfunctions. The screen will indicate when you have a fax stored in memory. 1 Press Function , 8 , 2 . T...
74 C H A P T E R N I N E Remote Retrieval You can call your fax machine from any fax machine using touch tone anduse a Remote Access Code and other button presses to retrieve faxmessages. Keep the included Remote Control Access Card in your wallet asan aid. Using Remote Access Code 1 Dial your fax n...
75 R E M O T E F A X O P T I O N S Remote Commands Follow the commands below to access features remotely. When you call thefax machine and enter your Remote Access Code (1 5 9 ), the system willsignal you with two short beeps to enter a remote control command. Remote Control Commands 95 Changing Fax...
76 C H A P T E R N I N E Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see ifyou have any fax messages. 1 Dial your fax machine’s number. 2 When you hear the beep, immediately enter your Remote Access Code( 1 5 9 ). 3 When you hear two short beeps...
77 R E M O T E F A X O P T I O N S Changing Fax Forwarding Number You can change the default setting of your fax forwarding number from aremote fax machine. 1 Dial your fax number. 2 When you hear the beep, immediately enter your Remote Access Code( 1 5 9 ). 3 When you hear two short beeps, enter 9 ...
79 Fax Settings and Activity You can print the following lists and reports: 1 . X M I T R E P O R T Choose if you would like aTransmission Verification Reportprinted after every fax you send. 2 . A C T . R E P O R T Activity Report lists informationabout the last 50 incoming andoutgoing faxes. TX me...
80 C H A P T E R T E N To Print a Report 1 Press Function , 7 . 2 Enter the number (see p. 79) of the report you want to print. Forexample, press 4 to print the TEL.INDEX. 3 Press Start . 4 Press Stop to exit. Transmission Verification (Xmit) Report You can use the Xmit Report as proof that you sent...
81 11 C H A P T E R E L E V E N Making Copies Using the Fax Machine as a Copier You can use your fax machine as a copy machine, making up to 99 copies ata time. The fax machine can stack the copies or collate (sort) them. Copy Photo Enlarge Sort Reduce The scannable area of your fax machine begins a...
82 C H A P T E R E L E V E N Making a Single Copy The default resolution for a single copy is AUTO, which you can use fordocuments containing both text and photographs. You can also select S. Fineand Photo, as needed. 1 Insert the document face down in the feeder. 2 Press Copy , then wait five secon...
83 M A K I N G C O P I E S Reducing and Enlarging Copies 1 Insert pages to be copied face-down in the feeder. 2 Press Enlarge or Reduce . 3 Press or to select AUTO, 200%, 150%, 125%, 120%, 100%, 93%, 87%, 75%, or 50%. 4 Press Copy when the screen displays your selection. 5 Use the dial pad to enter ...
12 C H A P T E R T W E L V E Optional Accessories (For FAX 2750 Only) 85 Model Name Optional Memory Total fax machine 2750 1 MB 2.3 MB (up to 230 pages) 1.3 MB –OR– (up to 130 pages) 2 MB 3.3 MB (up to 330 pages) Using Brother #1 Chart with MMR coding and Standard Resolution. Memory Board The memory...
86 C H A P T E R T W E L V E Installing the Optional Memory Board 1 Unplug the power cord from the AC outlet and disconnect the interface cable. WARNING Unplug the power cord before installing (or removing) the memory board. 2 Press down on the top of the rear cover to release the hook, and pull the...
87 O P T I O N A L A C C E S S O R I E S ( F O R F A X 2 7 5 0 O N L Y ) 3 To install the memory board onto the main controller board, use theattached spacer and plug it into the connectors on the left of the maincontroller board. Spacer Connector Connector MemoryBoard MainControllerBoard WARNING ■ ...
13 C H A P T E R T H I R T E E N Troubleshooting and Maintenance 89 Troubleshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, soyou can get instant answers to common technical questions and productinformation for all Brother products. This system is avail...
90 C H A P T E R T H I R T E E N Error Messages You may occasionally encounter a difficulty with your fax machine ortelephone line. If this happens, your fax machine often identifies theproblem and displays an error message. The list below explains the mostcommon error messages. You can correct most...
93 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Document Jam The documents were not inserted or fed properly, or were too long. 1 Open the control panel. 2 Carefully, pull the document toward the front of the fax machine. 3 Close the control panel. 4 Press Stop . NO OK Printer Jam Befor...
94 C H A P T E R T H I R T E E N Paper is Jammed in the Multi-purpose Sheet Feeder 1 Open the multi-purpose sheet feeder to pull the jammed paper upward out ofthe feeder. 2 Close the multi-purpose sheet feeder. 3 Open the top cover and check that a torn piece of paper does not remaininside the fax m...
95 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first. If thecopy looks good, the problem is probably not your fax machine. Check the tablebelow and follow the troublesh...
102 C H A P T E R T H I R T E E N Fax Machine Connect Failure or Bi-DirectionalCommunication Error Recently, some printers have included a function to show the printer status onthe PC display. Such printers use the bi-directional communication parallelport between the printer and the PC. Our Brother...
104 C H A P T E R T H I R T E E N HP LaserJet 4 Plus: Please uninstall the Main Status windows by double clicking the Un-installStatus windows in HP LaserJet group. NEC SuperScript 610/660: Please remove the NEC SuperScript driver by running the NECDELET.EXEfile in Disk 1 included with NEC printers....
105 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Then, open the “system.ini” file using the “Notepad” application. Look forthe following statement in the [386Enh] section:[386Enh]device=wpscomd.386device=wpsljvpd.386 :: WPSLPT1=1 Then disable the function by adding a semicolon at the be...
106 C H A P T E R T H I R T E E N Packing and Shipping theFax Machine Whenever you transport the fax machine, use the packing materials thatcame with your machine. Also, follow the steps below to pack the faxmachine or it may be damaged, which will void the fax machine’s warranty. 1 Remove the line ...
108 C H A P T E R T H I R T E E N 7 Place documents (manual and printed material) and the drum unit andtoner cartridge assembly into the original carton as shown below: 8 Close the carton and tape it shut.
109 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Regular Maintenance You can keep your fax machine in optimum condition by cleaning it on aregular basis. It is a good idea to clean the drum unit during this routine.Avoid using thinners or other organic solvents to clean the fax machine ...
110 C H A P T E R T H I R T E E N Cleaning the Printer WARNING ■ Do not use isopropyl alcohol to remove dirt from the control panel. Itmay cause a crack on the panel. ■ Do not use isopropyl alcohol to clean the scanner window or the tonersensor. ■ Do not touch the scanner window with your finger. ■ ...
111 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 3 Wipe the electric terminals with isopropyl alcohol on a cotton swab. 4 Wipe the gears with a clean dry cloth. 5 Gently wipe the scanner window and the toner sensor with a clean softdry cloth. Do NOT use isoproply alcohol to clean the sc...
112 C H A P T E R T H I R T E E N Replacing the Toner Cartridge The fax machine can print approximately 2,200 pages with one tonercartridge. When the toner cartridge is running low, the display showsTONER LOW. The fax machine is supplied with a starter toner cartridgethat must be replaced after 1,00...
113 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E How to Replace the Toner Cartridge WARNING Just after you have used the fax machine, some internal parts of the faxmachine will be extremely HOT! So, never touch the shaded parts shown inthe illustration. HOT ! Inside the Fax Machine 1 Op...
115 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E 4 Unpack the new toner cartridge. Place the used toner cartridge into thealuminum bag and discard it according to local regulations. Aluminum Bag New Toner Cartridge Old Toner Cartridge WARNING ■ Wait to unpack the toner cartridge until i...
117 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Replacing the Drum Unit The fax machine uses a drum unit to create the print images on paper. If thescreen displays CHANGE DRUM SOON, the drum unit is nearly at the endof its life. Purchase a new drum unit to replace the current one. Even...
118 C H A P T E R T H I R T E E N WARNING Just after you have used the fax machine, some internal parts of the machineare extremely HOT! So please be careful. HOT ! Inside the Fax Machine Follow these steps to replace the drum unit: 1 Open the top cover. 2 Remove the old drum unit. Place the drum un...
120 C H A P T E R T H I R T E E N 5 Gently rock the new drum from side to side five or six times. WARNING Do NOT remove the clear plastic starter sheet! Clear Plastic Starter Sheet ■ Wait to unpack the drum unit immediately before installing it into thefax machine. If an unpacked drum unit is subjec...
14 C H A P T E R F O U R T E E N 123 Standard Telephone andFCC Notices (For 120V Models Only) These notices are in effect on models sold and used inthe United States only. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls toemergency numbers: ■ Rem...
126 C H A P T E R F O U R T E E N Federal Communications Commission (FCC)Declaration of Conformity (For USA Only) Responsible Party: Brother International Corporation 100 Somerset Corporate BoulevardBridgewater, NJ 08807-0911 USATEL: (908) 704-1700 declares, that the products Product Name: FAX 2750,...
127 I M P O R T A N T I N F O R M A T I O N Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not useliquid or aerosol cleaners....
128 C H A P T E R F O U R T E E N 13 Do not attempt to service this product yourself, as opening or removingcovers may expose you to dangerous voltage points and/or other risks, andmay void your warranty. Refer all servicing to a Brother Authorized ServiceCenter. A list of Brother Authorized Service...
129 I M P O R T A N T I N F O R M A T I O N Notice – Disclaimer of Warranties BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’SLICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FIT...
130 C H A P T E R F O U R T E E N Trademarks The brother logo is a registered trademark of Brother Industries, Ltd. © Copyright 1998 Brother Industries, Ltd. All rights reserved. © Copyright 1998 Smith Micro Software, Inc. All rights reserved. © Copyright 1998 Visioneer, Inc. All rights reserved. Br...
15 C H A P T E R F I F T E E N Fax Specifications Compatibility ITU-T Group 3 Coding System MH/MR/MMR Modem Speed 14400 – 2400 bps (FAX 2750)33600 – 2400 bps (FAX 3750) Document Input Width 5.8 inches to 8.5 inches (148 mm to 216 mm) Document Input Length 3.9 inches to 14.1 inches (100 mm to 360 mm)...
133 S P E C I F I C A T I O N S Electrical and Environment Temperature (Allowable) 50 - 90.5 ° F (10 - 32.5 ° C) (Storage) 38 - 104 ° F (3.3 - 40 ° C) Warm-Up Max. 1 minute at 73.4 ° F (23 ° C) First Print 20 seconds (when loading Letter size paper for themulti-purpose sheet feeder) Power Source 120...
A A P P E N D I X A (Option) Multi-Function Link Pro Software 135 Setting Up the Fax Machine andComputer to Work Together Your fax machine and computer can work together only if you purchase theoptional Multi-Function Link Pro Software. Multi-Function Link Pro turnsyour fax machine into a 5-in-1 mul...
136 A P P E N D I X A Before You Install the OptionalMulti-Function Link Pro Software Installation instructions will be included with PCI-2CD. However, it isimportant that you hook up your fax machine to your computer before youinstall the software. If You Don’t Have a CD-ROM Drive All optional soft...
138 A P P E N D I X A Installing Multi-Function Link ProSoftware IMPORTANT To install the optional software using Windows NT ® Workstation Version 4.0, you must be logged on as the Administrator. After Multi-Function LinkPro is installed, restart Windows NT ® a second time and again log in as the Ad...
139 ( O P T I O N ) M U L T I - F U N C T I O N L I N K P R O S O F T W A R E Choosing the Software to Install Install Multi-Function Link Pro Software If you want the complete set of software, Multi-Function Link Pro,Visioneer PaperPort™ LE viewer, and Brother scanner driver, printerdrivers and Tru...
140 A P P E N D I X A Installing the Brother Software 1 Insert the Brother CD-ROM into your CD-ROM drive. 2 Enter the command for your version of Windows ® , if needed. After you insert the Brother CD-ROM, you must type the appropriatecommand for your version of Windows ® : ■ If you are using Window...
142 A P P E N D I X A 5 In the On-Line Documentation window, click on “Install AcrobatReader” and follow the prompts on the screen. You must install AcrobatReader before you can view on-line documentation. Helpful Hints for Windows ® 3.1, 3.11 or Windows ® 95, 98 ■ The installer automatically update...
143 ( O P T I O N ) M U L T I - F U N C T I O N L I N K P R O S O F T W A R E Using the Multi-Function LinkPro Software The Brother software consists of two parts, the Multi-Function Link Pro andVisioneer PaperPort™ LE for Brother. This section outlines the basics of the Brother software, so you can...
144 A P P E N D I X A Multi-Function Link Pro The Multi-Function Link Pro Main Menu is the application used for all faxsending and receiving operations. It also contains an electronic Phone Bookprogram and a Log Manager that maintains a record of all PC faxtransactions. The Main Menu can be accessed...
145 ( O P T I O N ) M U L T I - F U N C T I O N L I N K P R O S O F T W A R E Sending a Fax from Your PC Sending a Quick Fax A QuickFax is a cover page only fax with a message. This option is veryuseful when you want to fax a quick, short message from your PC. 1 From the Main Menu, select the QuickF...
146 A P P E N D I X A Sending a Fax from the Main Menu You can send a fax from the Main Menu and attach multiple files. The“attachments” can even be in different file formats. 1 From the Main Menu window, select the Send Fax button— OR—Select Send Fax from the Start pull-down menu. The Send Faxwindo...
147 ( O P T I O N ) M U L T I - F U N C T I O N L I N K P R O S O F T W A R E Sending a Fax from a Windows ® Application You can send a fax directly from any Windows ® application using the following steps: 1 Create the document in a Windows ® application. 2 Select Brother MFL Pro Fax as your printe...
148 A P P E N D I X A Receiving Faxes into Your PC To receive faxes into your PC through the fax machine, you must first haveconnected your fax machine to your computer. Then, you can load theMulti-Function Pro software. Before You Begin Use the following checklists for the fax machine and PC, to ma...
149 ( O P T I O N ) M U L T I - F U N C T I O N L I N K P R O S O F T W A R E Viewing Received Faxes Faxes that are received into the PC will appear in the InBox of the Log Manager.To access the Log Manager, from the Main Menu click the Log Manager button —OR—From the Start pull-down menu, select Ma...
150 A P P E N D I X A Accessing the Scanner To choose the Brother Multi-Function Link Pro as your scanner driver,select it under the Select scanner—OR—Select source option in yoursoftware. From the Visioneer PaperPort™ LE window, select Acquire from the Filedrop-down menu, or select the Scan or Twai...
151 ( O P T I O N ) M U L T I - F U N C T I O N L I N K P R O S O F T W A R E Settings in the Scanner Window Image R e s o l u t i o n Resolution: Select the scanning resolution from the Resolution dropdown list. Higher resolutions take more memory and transfer time,but can achieve a finer scanned i...
152 A P P E N D I X A Contrast The contrast setting is adjustable only when you have selected one ofthe gray scale settings, but it is not available when Black & White isselected as the gray Scale. Increasing the contrast level (by dragging the slidebar to the right)emphasizes dark and light are...
153 ( O P T I O N ) M U L T I - F U N C T I O N L I N K P R O S O F T W A R E PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. Athumbnail version of the image will appear in the Scanning Area. This isonly a preview of the image so you can see how it will look...
154 A P P E N D I X A 6 Select the Start button. This time only the selected area of the document will appear in theVisioneer PaperPort™ LE window. 7 In the Visioneer PaperPort™ LE window, use the options available inthe Markups pull-down menu and the Crop option in the Optionspull-down menu to refi...
155 Special Printing Features Windows ® Printing The dedicated printer driver and TrueType™ - compatible fonts forMicrosoft ® Windows ® 3.1, 3.11, 95, 98 and Windows NT ® Workstation Version 4.0 are installed automatically when you install the Multi-FunctionLink Pro software option. The driver suppo...
156 A P P E N D I X B Printing From Your PC Multi-purpose Sheet Feeder The fax machine’s multi-purpose sheet feeder can feed plain paper,envelopes, and organizer paper. When the fax machine receives data fromyour computer, it begins the print process by loading paper from the multi-purpose sheet fee...
157 ( O P T I O N ) U S I N G T H E F A X M A C H I N E A S A P R I N T E R Two-Sided Printing (Manual Duplexing) The supplied printer drivers for Windows ® 3.1, 3.11, 95, 98 and Windows NT ® Workstation Version 4.0 enable manual duplex printing. (For more information, see the Help screen for the pr...
158 A P P E N D I X B Manual Feed Slot The multi-purpose sheet feeder also has a manual feed slot on its cover. Youcan load paper or envelopes one at a time into this slot. You do not have toremove paper from the multi-purpose sheet feeder. When you use labels or transparencies, be sure to use this ...
159 ( O P T I O N ) U S I N G T H E F A X M A C H I N E A S A P R I N T E R Simultaneous Printing/Faxing Your fax machine can print data from your computer while sending orreceiving a fax, or while scanning information into the computer. However,when the fax machine is copying or receiving a fax on ...
C A P P E N D I X C NetCentric Internet Fax Internet faxing (NetCentric FaxStorm) brings together the power of the PC andthe economy of the Internet. Outgoing faxes are relayed from your desktop to anetwork provider’s fax server over an IP connection. From the server, the fax jobis transmitted acros...
162 A P P E N D I X C Before You Begin Compatible Operating Systems NetCentric™ FaxStorm can be used with Windows ® 3.1, Windows ® 3.11, Windows ® 95, 98 and Windows NT ® Workstation Version 4.0 operating systems to integrate with your Internet fax account. Your Fax Service Account Before you can in...
163 ( O P T I O N ) I N T E R N E T F A X I N G W I T H N E T C E N T R I C ™ F A X S T O R M File Size—Number of bytes in the fax file. Received Time—Time at which the fax was received on the server. Transmit Rate—Transmission speed used to transmit the file to the server. From—Person or organizati...
164 A P P E N D I X C Overview of Utilities NetCentric™ FaxStorm includes the following related utilities to help youmanage your faxing activities: Contact Manager Use Contact Manager to organize your contacts and import database filesfrom existing address books. Cover Page Builder Cover Page Builde...
165 ( O P T I O N ) I N T E R N E T F A X I N G W I T H N E T C E N T R I C ™ F A X S T O R M Accessing NetCentric™ FaxStorm Select the NetCentric program group, then select FaxStorm. The NetCentricFaxStorm window appears: Sending Faxes You can send a fax directly from the NetCentric™ FaxStorm, or u...
166 A P P E N D I X C General Tab In the General tab you can address a fax to one or more recipients, choose acover page, and determine the method for sending the fax. The only informationrequired to address a fax is the destination fax number. However, to send a fax,you must send either a cover pag...
167 ( O P T I O N ) I N T E R N E T F A X I N G W I T H N E T C E N T R I C ™ F A X S T O R M Selecting a Group (or a Contact from a Group) 1 Click the Group button to display groups and contacts within the Groups. 2 Click a group name to select it. 3 Click the Add Group button to add that group to ...
168 A P P E N D I X C Specifying a Cover Page 1 Click the Cover Page check box to select the default cover page—OR—Change your cover page by clicking on the ... button to open the Cover Pagewindow. 2 Click the browse button in the Send Fax window. 3 Select the name of the cover page in the cover pag...
169 ( O P T I O N ) I N T E R N E T F A X I N G W I T H N E T C E N T R I C ™ F A X S T O R M Attachments Tab Use the Attachments tab to attach documents to your fax from your hard drive orfrom your Attachments list. Attachments must be image files, which you createfrom any Windows ® application wit...
170 A P P E N D I X C Options/Sender Tab Use the Options/Sender tab to specify the billing code, resolution, request e-mailnotification, when to send the fax and a change to the sender information. To set the defaults of all your faxes, click the Set Defaults button in the lowerleft-hand corner. Opt...
171 ( O P T I O N ) I N T E R N E T F A X I N G W I T H N E T C E N T R I C ™ F A X S T O R M 6 Click OK to print the document. The Send Fax dialog box appears. 7 Enter the recipient’s fax number, and select a cover page and anyoptions, if desired. If You Are Using Windows NT ® Workstation Version 4...
172 A P P E N D I X C Setting Up Contacts in the Contact Manager In addition to saving recipient information when you address a fax in theSend Fax window, you can add contacts manually in the Contact Managerwindow. When adding a contact, you are creating an entry in an existinggroup in your Contact ...
173 ( O P T I O N ) I N T E R N E T F A X I N G W I T H N E T C E N T R I C ™ F A X S T O R M 2 Enter additional information about the contact in the Contact Detailwindow. 3 Click the OK button to save the new contact. The Contact Managerwindow appears, listing the new contact in the All group: You ...
174 A P P E N D I X C To edit the information of an existing contact, open the Contact Detailwindow for that contact: 1 In the Contact Manager window, double-click on the contact—OR—Select the contact in the Contact Manager window and select Edit/View fromthe Contact menu, or click the Edit/View but...
175 ( O P T I O N ) I N T E R N E T F A X I N G W I T H N E T C E N T R I C ™ F A X S T O R M Moving or Copying a Contact to Another Group In the Contact Manager window, you can move a contact from one group toanother, or copy a contact from one group into another group. ■ To move a contact from one...
176 A P P E N D I X C You can delete, move, sort, and manipulate the records of your faxes in theStatus Manager after they have been sent. You can move a fax to the Historytab by clicking the Delete button and selecting that option. Accessing the Status Manager ■ Click the Status button—OR—select St...
177 ( O P T I O N ) I N T E R N E T F A X I N G W I T H N E T C E N T R I C ™ F A X S T O R M Managing Faxes from Your Account Page Your Fax Service Provider Account is a directory on the POPserver to whichyou were assigned when you created your account. Accessing Your Account Page You can access yo...
178 A P P E N D I X C Checking Sent Faxes in Your Account Page Outbox You can check the faxes you sent from your account home page, as well as fromNetCentric™ FaxStorm. 1 Log on to your account home page using a web browser, or select Web fromthe Utilities menu, then select Account Home Page. 2 Clic...
D A P P E N D I X D (Option) Automatic E-Mail Printing Automatic E-Mail Printing(For Windows ® 95, 98 Only) The Brother Automatic E-Mail Printing software is a utility program that readsyour E-mail messages from a specified POP3 server and automaticallyprints to a printer. Please read this section b...
180 A P P E N D I X D Main Features ■ You can use Automatic E-Mail Printing with other E-mail software:Brother Automatic E-Mail Printing has some extra functions that other E-mailsoftware, such as Netscape Navigator ™ or MS Internet Mail, do not support. ■ Automatic E-Mail Printing can be configured...
181 ( O P T I O N ) A U T O M A T I C E - M A I L P R I N T I N G Setting Up Automatic E-Mail Printing To access the Properties of Brother window and set up your options: 1 From the Automatic E-Mail Printing window, select Properties from the Mailpull down menu. The User Settings window will appear....
182 A P P E N D I X D Setting the Check Time In the Check tab of the Properties of Brother window, you can set upAutomatic E-Mail Printing to check for new mail at specifiedintervals—OR—at a specified time—OR—every time you click the NewMail icon. Check the Display mail log checkbox if you want your...
183 ( O P T I O N ) A U T O M A T I C E - M A I L P R I N T I N G Uninstalling Automatic E-Mail Printing fromWindows ® 95, 98 You can delete the Automatic E-Mail Printing software, using theAdd/Remove Program in Windows ® 95, 98. If the Uninstall Program Displays an Error Message When you install th...
Index 191 A Access Codes ................................................... 69Activity Report .......................................... 79, 80All Dial List ..................................................... 79Alternating Displays ........................................ 24Answer Mode .............
194 I N D E X T Telephone Answer Code ............................ 38, 39Telephone Answering Device (TAD) ..................................... 3, 17, 18, 20, 21 Telephone Index ........................................ 70, 79Telephone Wall Outlets .................................... 20Test Sheet Pr...
BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BOULEVARD P.O. BOX 6911 BRIDGEWATER, NJ 08807–0911 USA BROTHER INTERNATIONAL CORPORATION (CANADA) LTD. 1 RUE HÔTEL DE VILLE, DOLLARD-DES-ORMEAUX, QC, CANADA H9B 3H6 These machines are made for use in the USA and CANADA only. We cannot recommen...
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