Brother FAX-1360- Manuals

iii Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICUL...

iv Brother ® One Year Limited Warranty and Replacement Service (USA only) Who is covered: „ This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (colle...

vii Table of Contents Section I General 1 General Information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Control panel overview .............

viii Section II Fax 5 Sending a fax 18 Entering Fax mode .............................................................................................. 18 Faxing from the ADF .................................................................................... 18Canceling a fax in progress .............

ix 7 Telephone Services and External devices 27 Voice Operations ................................................................................................ 27 Making a telephone call ................................................................................. 27Hold .........................

x 10 Printing Reports 45 Fax reports........................................................................................................... 45 Transmission Verification Report ................................................................... 45Fax Journal (activity report) .......................

xi Section IV Appendixes A Safety and Legal 56 Choosing a location ............................................................................................. 56To use the machine safely ................................................................................... 57 Important safety instruc...

xii D Specifications 91 General ................................................................................................................ 91Print media........................................................................................................... 92Fax ...............................

Section I General I General Information 2 Loading documents and paper 5 General setup 11 Security features 15

General Information 3 1 Control panel overview 1 FAX-1360 1 1 LCD (liquid crystal display) Displays messages on the screen to help you set up and use your machine. 2 One-Touch keys Instantly accesses your stored Quick-Dial numbers. „ Shift When held down, lets you access One-Touch numbers 6 to 10 . ...

5 2 2 Loading documents 2 You can send a fax and make copies from the ADF (automatic document feeder). Using the ADF 2 The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 20 lb (80 g/m 2 ) paper and always fan the pages before putting them in the ADF. Recommended environm...

Chapter 2 6 Scannable area 2 The figures below show the areas you cannot scan on paper. Handling and using plain paper 2 You can use plain paper only. We recommend testing various paper types before buying large quantities. To get the best print quality, we suggest using Brother paper. (See table be...

Loading documents and paper 7 2 Choosing the right media 2 Paper type and size for each operation 2 Paper weight, thickness and capacity 2 1 Up to 50 sheets for Legal size paper 20 lb (80 g/m 2 ). Up to 100 sheets of 20 lb (80 g/m 2 )paper. Paper Type Paper Size Usage Fax Copy Cut Sheet Letter 8 1/2...

Chapter 2 8 Loading paper 2 How to load paper 2 a If the paper support flap (1) is open, close it. Open the output paper tray cover (2).Pull the paper tray completely out of the machine. b Press and hold the universal guide release button (1) as you slide out the front of the paper tray to match the...

Chapter 2 10 Printable Area 2 The figure below shows the unprintable areas on cut sheet paper. The machine cannot print in the shaded areas. Cut Sheet Paper Top (1) Bottom (2) Left (3) Right (4) Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.16 in. (4 mm) 0.16 in. (4 mm) 3 4 1 2

11 3 3 On/Off key 3 When the machine is idle, you can turn it on and off by pressing the On/Off key. Note If you have connected an external telephone or TAD, it is always available. Turning the machine off 3 a Press and hold down the On/Off key until the LCD shows Shutting Down . The LCD light goes ...

Chapter 3 12 Mode Timer 3 The machine has mode keys on the control panel: Fax and Copy . You can change the amount of time the machine takes after the last Copy operation before it returns to Fax mode. If you choose Off , the machine stays in the mode you used last. a Press Menu , 1 , 1 . b Press a ...

General setup 13 3 Speaker Volume 3 You can choose a range of speaker volume levels, from High to Off . a Press Menu , 1 , 3 , 3 . b Press a or b to choose Low , Med , High or Off . Press OK . c Press Stop/Exit . You can also adjust the speaker volume by pressing Hook/Hold . a Press Hook/Hold . b Pr...

Chapter 3 14 Setting Volume Amplify 3 Please carefully read Choosing the Handset Volume (For Volume Amplify) on page 13. a Press Menu , 1 , 3 , 5 . b Do one of the following. „ If none of the users are hearing- impaired, press a or b to choose Off , and then press OK and go to step d . „ If some or ...

15 4 4 TX Lock 4 TX Lock lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on TX Lock, so they will not be lost. While TX Lock is On, the following op...

Chapter 4 16 Turning TX Lock on/off 4 Turning TX Lock on 4 a Press Menu , 2 , 0 , 1 . b Press a or b to choose Set TX Lock . Press OK . c Enter the registered 4-digit password.Press OK . The machine goes offline and the LCD shows TX Lock Mode . Turning TX Lock off 4 a Press Menu . b Enter the regist...

Section II Fax II Sending a fax 18 Receiving a Fax 23 Telephone Services and External devices 27 Dialing and storing numbers 36 Remote fax options 40 Printing Reports 45 Polling 47

18 5 Entering Fax mode 5 To enter fax mode, press ( Fax ), and the key will glow green. Faxing from the ADF 5 a Make sure you are in Fax mode . b Put the document face down in the ADF. c Dial the fax number. d Press Start . The machine starts scanning the document. Note • To cancel, press Stop/Exit ...

Sending a fax 19 5 Canceling a Broadcast in progress 5 a Press Menu , 2 , 6 . The LCD will show the fax number being dialed. b Press OK . The LCD will show the job number: XXXXXXXXX 1.Clear 2.Exit c Press 1 to clear. The LCD will then show the Broadcast job number and 1.Clear 2.Exit . d To cancel th...

Chapter 5 20 Changing Fax Resolution 5 The quality of a fax can be improved by changing the fax resolution. Resolution can be changed for the next fax or for all faxes. To change the fax resolution for the next fax 5 a Make sure you are in Fax mode . b Load your document. c Press Resolution and then...

Sending a fax 21 5 Sending in real time for the next fax only 5 a Make sure you are in Fax mode . b Press Menu , 2 , 2 , 5 . c Press a or b to choose Next Fax Only . Press OK . d Press a or b to choose Next Fax:On (or Next Fax:Off) . Press OK . Overseas Mode 5 If you are having difficulty sending a ...

Chapter 5 22 Checking and canceling waiting jobs 5 You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting .) a Press Menu , 2 , 6 . Any waiting jobs appear on the LCD. b Press a or b to scroll through the jobs and ch...

23 6 6 Receive modes 6 You must choose the receive mode the external devices and telephone subscriber services you have on your line. This diagram will help you choose the correct mode. (For detail about the receive mode, see Using receive modes on page 24. Choosing the Receive Mode 6 FAX-1360 6 To ...

Chapter 6 24 Using receive modes 6 Some receive modes answer automatically ( Fax Only and Fax/Tel ). You may want to change the ring delay before using these modes. See Ring Delay on page 24. Fax only 6 The Fax Only mode will automatically answer every call. If the call is a fax your machine will re...

Receiving a Fax 25 6 F/T Ring Time(Fax/Tel mode only) 6 If you set the Receive Mode to Fax/Tel , you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax. This pseudo/double-ring happens a...

27 7 7 Voice Operations 7 Voice calls can be made either with the handset, an extension or external telephone. You can dial manually or use Quick-Dial numbers. Making a telephone call 7 a To make a telephone call, pick up the handset. b When you hear the dial tone, enter a number using the dial pad,...

Chapter 7 28 Telephone services 7 Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, Ring Master, answering services, alarm systems or other custom features on one...

Telephone Services and External devices 29 7 Before you choose the ring pattern to register 7 You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone c...

Chapter 7 30 Caller ID 7 The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings. After a few rings, t...

Telephone Services and External devices 31 7 Connecting an external TAD (telephone answering device) 7 You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax...

Chapter 7 32 d Record the outgoing message on your external TAD. e Set the TAD to answer calls. f Set the Receive Mode to External TAD . (See Choosing the Receive Mode on page 23.) Recording an outgoing message (OGM) on an external TAD 7 Timing is important in recording this message. The message set...

Chapter 7 34 External and extension phones 7 Connecting an external or extension telephone 7 You can connect a separate telephone directly to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT. 1 Extension telephone 2 External telephone When you are u...

Telephone Services and External devices 35 7 Telephone answer code 7 If you receive a voice call and the machine is in F/T mode, it will start to sound the pseudo/double-ring after the initial ring delay. If you pick up the call on an extension phone you can turn the pseudo/double-ring off by pressi...

36 8 How to Dial 8 Manual dialing 8 Press all of the digits of the fax number. One-Touch Dialing 8 Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 6 to 10 , hold down Shift as you press the One-Touch key. Speed-Dialing 8 a Press Search/Speed Dial , the # (p...

Dialing and storing numbers 37 8 Search 8 You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search numerically, or use the dial pad and then the menu keys to search alphabetically. 1 To search numerically. 2 To search alph...

Chapter 8 38 Storing One-Touch Dial numbers 8 Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access numbers 6 to 10 , hold down Shift as you press the One-Touch key. a Press Menu , 2 , 3 , 1 . b Press the One-Touch key where you want to store ...

40 9 You can use only one remote fax option at a time. Fax Forwarding 9 The fax forwarding feature lets you automatically forward your received faxes to another machine. If you choose Backup Print:On the machine will also print the fax (this is a safety feature in case there is a power failure). a P...

Chapter 9 42 Remote Retrieval 9 You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages. Setting a Remote Access Code 9 The remote access code lets you access the remote retrieval features when you are away ...

Remote fax options 43 9 Retrieving fax messages 9 a Dial your fax number from a telephone or another fax machine using touch tone. b When your machine answers, enter your remote access code (3 digits followed by l ). If you hear one long beep, you have messages. c When you hear two short beeps, pres...

Chapter 9 44 Remote fax commands 9 Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l ), the system will give two short beeps and you must enter a remote command. Remote commands Operati...

45 10 10 Fax reports 1 0 You need to set up the Transmission Verification Report and Journal Period using the Menu keys. Transmission Verification Report 1 0 You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether...

Chapter 10 46 Reports 10 The following reports are available: How to print a report 10 a Press Menu , 4 . b Do not of the following: „ Press a or b to choose the report you want. Press OK . „ Enter the number of the report you want to print. For example, press 2 to print the Help List. c Press Start...

47 11 11 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all...

Chapter 11 48 Polled transmit 11 Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit 11 a Make sure you are in Fax mode . b Load your document. c Press Menu , 2 , 2 , 6 . 6.Polled TX d Press a or b to choo...

50 12 How to copy 12 Entering Copy mode 12 Press ( Copy ) to enter Copy mode. The default setting is Fax. You can change the number of seconds or minutes that the machine stays in Copy mode. (See Mode Timer on page 12.) The LCD shows the default copy setting: 1 Copy Ratio 2 Quality 3 No of Copies Ma...

Making copies 51 12 Copy options 1 2 When you want to quickly change the copy settings temporarily for the next copy, use the Copy key. The machine returns to its default settings after it finishes copying, or if the mode timer returns the machine to Fax mode. For more information see Mode Timer on ...

Making copies 53 12 Making N in 1 copies 1 2 The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. Important 1 2 „ Please make sure paper size is set to Letter or A4 . „ You cannot use the Enlarge/Reduce setting with the N in 1. „ ( P ) means Po...

Chapter 12 54 Adjusting Brightness and Contrast 12 Brightness 12 To temporarily change the brightness setting, follow the instructions below: a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of copies (up to 99). d Press Copy Options and a or b to choos...

Section IV Appendixes I V Safety and Legal 56 Troubleshooting and Routine Maintenance 65 Menu and Features 83 Specifications 91 Glossary 96

56 A Choosing a location A Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50 ° F and 95 ° F (10 ° and 35 ° C). CAUTION ...

Safety and Legal 57 To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone lin...

60 WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone wall jack in a wet ...

64 IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) A This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe ...

65 B Troubleshooting B IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yours...

Troubleshooting and Routine Maintenance 67 Sending Faxes B Handling Incoming Calls B Menu Setting Difficulty B Difficulty Suggestions Cannot send a fax Check all line cord connections. Make sure that the Fax key is illuminated. (See Entering Fax mode on page 18.) Ask the other party to check that th...

68 Copying Difficulty B Error messages B As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brot...

Troubleshooting and Routine Maintenance 71 Transferring Fax Journal report to another fax machine B If you have not set up your Station ID, you cannot enter fax transfer mode. a Press Menu 9 , 0 , 2 . b Enter the fax number to which the Fax Journal report will be forwarded. c Press Start . Document ...

72 Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine. a Pull the paper tray (1) out of the machine. b Pull out the jammed paper (1). c Reset the machine by opening the Upper Jam Clear Cover and then closing it. „ If you cannot remove the jammed paper...

Troubleshooting and Routine Maintenance 73 f Open the Upper Jam Clear Cover (1).Make sure that there is no jammed paper left in the corners of the machine. Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper. ...

74 Routine maintenance B Replacing the ink cartridge B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in the cartridge. When the machine detects an ink cartridge is running out of ink, the machine will tell you with a message on the LCD....

Troubleshooting and Routine Maintenance 77 Cleaning the scanner B a Unplug the machine, open the panel cover (1). Clean the white bar (2) and the glass strip (3) with isopropyl alcohol on a soft lint-free cloth. Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outle...

78 Cleaning the paper pick-up roller B a Pull the paper tray completely out of the machine. b Unplug the machine from the AC power outlet and remove the Lower Jam Clear Cover (1). c Clean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab. d Put the Lower Jam Clear Cover back on. M...

Troubleshooting and Routine Maintenance 79 Checking the print quality B If faded or streaked text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. a Press Ink . b Press a or b to choose Te...

80 Checking the print alignment B You may need to adjust the print alignment after transporting the machine if your printed text becomes blurred or images become faded. a Press Ink . b Press a or b to choose Test Print . Press OK . c Press a or b to choose Alignment . Press OK . d Press Start . The ...

Troubleshooting and Routine Maintenance 81 Machine Information B Checking the serial number B You can see the machine’s serial number on the LCD. a Press Menu , 5 , 1 . 1.Serial No. b Press OK . XXXXXXXXX c Press Stop/Exit . Packing and shipping the machine B When you transport the machine, use the ...

83 C On-screen programming C Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by...

84 Menu keys C To access the menu mode: a Press Menu . b Choose an option. „ Press 1 for General Setup menu. „ Press 2 for Fax menu. „ Press 3 for Copy menu. „ Press 0 for Initial Setup menu. You can scroll more quickly through each menu level by pressing a or b for the direction you want. c Press O...

Menu and Features 85 Menu Table C The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Des...

90 Entering Text C When you are setting certain menu selections, such as the Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0 , # and l do not have printed letters because they are used for special characters. By p...

92 Print media D Paper Input Paper Tray „ Paper type: Plain paper „ Paper size: Letter, Legal, A4 Width: 3.5 in. (89 mm) - 8.5 in (216 mm) Height: 5.0 in. (127 mm) - 14.0 in (356 mm) For more details, see Paper weight, thickness and capacity on page 7. „ Maximum paper tray capacity: Up to 100 sheets...

Specifications 95 Consumable items D Ink The machine uses an individual Black ink cartridge that is separate from the print head assembly. Service Life of Ink Cartridge The first time you install the ink cartridge the machine will use extra ink to fill the ink delivery tubes. This is a one-time proc...

96 E This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. Glossary E ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Red...

Index 99 F A Accessories and supplies .......................... ii ADF (automatic document feeder) ...... 5 , 18 Answering machine (TAD) ....................... 31 connecting ............................................ 31 Automatic fax receive ............................................ 23 Easy R...

EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface m...

Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made ...