Page 2 - Please read and keep all safety, security, and use instructions.
I M P O R TA N T S A F E T Y I N S T R U C T I O N S 2 | E N G Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other appl...
Page 5 - Management Regulation for Low-power Radio-frequency Devices; Article XII; DON’T; China Restriction of Hazardous Substances Table; Names and Contents of Toxic or Hazardous Substances or Elements
5 | E N G R E G U L ATO R Y A N D L E G A L I N F O R M AT I O N Management Regulation for Low-power Radio-frequency Devices Article XII According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed t...
Page 6 - Taiwan Restriction of Hazardous Substances Table; Please complete and retain for your records
6 | E N G R E G U L ATO R Y A N D L E G A L I N F O R M AT I O N Taiwan Restriction of Hazardous Substances Table Equipment name: Charging Case, Type designation: 429708 Restricted substances and its chemical symbols Unit Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent chromium (Cr+6) Polybrominated ...
Page 8 - MIT License
8 | E N G L I C E N S E D I S C LO S U R E S The following license disclosures apply to certain third-party software packages used as components in the product. Package: FreeRTOSCopyright © Amazon Web Services, Inc. or its affiliates. All rights reserved.The FreeRTOS package is subject to the licens...
Page 12 - NOISE CANCELLATION; Bluetooth
C O N T E N T S 1 2 | E N G NOISE CANCELLATION Noise cancelling modes................................................................................................ 27 Aware Mode with ActiveSense™ ....................................................................... 27 Adjust noise cancellation ....
Page 13 - BLUETOOTH; CONNECTIONS; Connect using the; CARE AND MAINTENANCE
C O N T E N T S 1 3 | E N G BLUETOOTH CONNECTIONS Connect using the Bluetooth menu on your mobile device .......................... 37 Disconnect a mobile device ........................................................................................ 38Reconnect a mobile device ........................
Page 14 - CONTENTS; Confirm that the following parts are included:; Bose dealer or Bose customer service.
1 4 | E N G W H AT ’ S I N T H E B OX CONTENTS Confirm that the following parts are included: Bose QuietComfort Earbuds Charging case USB-C to USB-A cable Eartips (sizes 1 and 3) NOTE: Size 2 eartips are attached to the earbuds. For help identifying the eartip sizes, see page 19. NOTE: If any part...
Page 15 - such as a smartphone or tablet.; DOWNLOAD THE BOSE MUSIC APP; If you’re located in Mainland China, download the Bose; B O S E M U S I C; ADD THE EARBUDS TO AN EXISTING ACCOUNT
1 5 | E N G B O S E M U S I C A P P S E T U P The Bose Music app lets you set up and control the earbuds from any mobile device, such as a smartphone or tablet. Using the app, you can manage Bluetooth connections, manage earbud settings, choose your voice prompt language, learn about wireless chargi...
Page 16 - weather resistant but aren’t meant to be submerged under water.
1 6 | E N G S W E AT A N D W E AT H E R R E S I S TA N C E The earbuds are rated IPX4 water resistant. They are designed to be sweat and weather resistant but aren’t meant to be submerged under water. CAUTIONS: • Do NOT swim or shower with the earbuds. • Do NOT submerge the earbuds. NOTES: • To prev...
Page 17 - INSERT THE EARBUDS; Each eartip is marked with either an; Repeat steps 1 – 4 to insert the other earbud.
1 7 | E N G H O W TO W E A R INSERT THE EARBUDS 1. Insert the earbud so the eartip gently rests at the opening of your ear canal. NOTE: Each eartip is marked with either an L (left) or an R (right). 2. Slightly rotate the earbud back until the eartip creates a comfortable seal at your ear canal. NO...
Page 18 - CHECK YOUR FIT; eartip wing, and that you’re using the best eartip size for each ear.; FIT
1 8 | E N G H O W TO W E A R CHECK YOUR FIT Use a mirror to make sure you have successfully rotated the earbud back, tucked the eartip wing, and that you’re using the best eartip size for each ear. FIT WHAT TO CHECK Proper fit When the eartip fits properly: • The eartip gently rests at the opening o...
Page 19 - TRY ANOTHER EARTIP SIZE; The size is marked on the bottom of each eartip with a
1 9 | E N G H O W TO W E A R TRY ANOTHER EARTIP SIZE Wear the earbuds for an extended period of time. If the eartips don’t feel comfortable or secure, or sound quality isn’t as expected, try another eartip size. The size is marked on the bottom of each eartip with a 1 (small), 2 (medium), or 3 (larg...
Page 20 - CHANGE THE EARTIPS; To prevent tearing, do NOT pull on the top of the eartip.; clicks securely into place.
2 0 | E N G H O W TO W E A R CHANGE THE EARTIPS 1. Holding the earbud, gently stretch the eartip base and peel it away from the earbud. Stretch Peel Separate Eartip base CAUTION: To prevent tearing, do NOT pull on the top of the eartip. 2. Choose a new eartip size (see page 19). 3. Align the earbud...
Page 21 - POWER ON; Press the button on the front of the charging case.
2 1 | E N G P O W E R POWER ON Press the button on the front of the charging case. When the charging case opens, the earbuds power on. The earbud status lights (see page 35) and charging case status lights glow (see page 36). NOTE: When you remove the earbuds from the charging case, close the case ...
Page 22 - POWER OFF; Place both earbuds in the charging case.; STANDBY; To wake the earbuds, insert both earbuds in your ears.
2 2 | E N G P O W E R POWER OFF 1. Place both earbuds in the charging case. The earbud status lights glow according to the charging status (see page 35). 2. Close the case. The earbuds power off. STANDBY Standby conserves the earbud battery when the earbuds are out of the case and not in use. The ea...
Page 23 - TOUCH SURFACE AREA; left earbud controls noise cancellation and your Shortcut.; MEDIA PLAYBACK AND VOLUME; CONTROL
2 3 | E N G TO U C H C O N T R O L Use touch control by tapping or swiping the touch surface of the earbuds. With touch control, you can play/pause audio, change the volume (if enabled), perform basic call functions, access mobile device voice control, adjust noise cancellation, and use a Shortcut (...
Page 24 - PHONE CALLS; you must wear the right earbud. You hear audio from both earbuds.; Call notifications; A voice prompt announces incoming callers and call status.
2 4 | E N G TO U C H C O N T R O L PHONE CALLS CONTROL WHAT TO DO Answer/End a call Double-tap the right earbud. Decline a call Touch and hold the right earbud. NOTE: The microphone is located on the right earbud. When talking on the phone, you must wear the right earbud. You hear audio from both e...
Page 25 - MOBILE DEVICE VOICE CONTROL; Stop mobile device
2 5 | E N G TO U C H C O N T R O L MOBILE DEVICE VOICE CONTROL You can access your mobile device voice control using the earbuds. The microphone on the right earbud acts as an extension of the microphone in your mobile device. CONTROL WHAT TO DO Access mobile device voice control Touch and hold the ...
Page 26 - cancellation by inserting or removing an earbud.; AUTO ANSWER CALL; You can answer phone calls by inserting the right earbud.; AUTO TRANSPARENCY
2 6 | E N G I N - E A R D E T E C T I O N In-ear detection uses sensors to identify when you’re wearing the earbuds. You can automatically play/pause audio, answer phone calls (if enabled), and adjust noise cancellation by inserting or removing an earbud. NOTE: To disable in-ear detection features,...
Page 27 - while enjoying your audio.; NOISE CANCELLING MODES; MODE; When powered on, the earbuds default to the last mode you used.; Aware Mode with ActiveSenseTM; you to hear your surroundings while reducing unwanted noise.
2 7 | E N G Noise cancelling reduces unwanted noise, providing a clearer and more lifelike audio performance. You can choose between two noise cancelling modes: Quiet and Aware. Quiet Mode allows you to block out distractions using the highest level of noise cancellation. Aware Mode provides full tr...
Page 28 - ADJUST NOISE CANCELLATION; To change the noise cancelling mode, double-tap the left earbud.; NOISE CANCELLATION WHILE ON A CALL; • ActiveSenseTM is disabled while on a call.
2 8 | E N G N O I S E C A N C E L L AT I O N ADJUST NOISE CANCELLATION To change the noise cancelling mode, double-tap the left earbud. A voice prompt announces the selected noise cancelling mode. TIP: You can also change the noise cancelling mode using the Bose Music app. NOISE CANCELLATION WHILE ...
Page 29 - USE NOISE CANCELLATION ONLY
2 9 | E N G N O I S E C A N C E L L AT I O N USE NOISE CANCELLATION ONLY Clear away noisy distractions without audio. Focus on what matters most — your work or whatever your passion. 1. Press and hold the Bluetooth button l in the charging case until you hear “ Bluetooth off.” Your mobile device dis...
Page 30 - SHORTCUT; Set a Shortcut; To use your Shortcut, touch and hold the left earbud.; Remove or change your Shortcut; option from the Settings menu.
3 0 | E N G SHORTCUT A Shortcut enables you to quickly and easily access one of the following functions:• Check the earbud battery level.• Skip a track or skip back.• Use Spotify® Tap playback. Set a Shortcut To set a Shortcut, use the Bose Music app. You can access this option from the Settings men...
Page 31 - CHARGE THE EARBUDS; side of the charging case.; Repeat steps 1 – 2 for the right earbud.
3 1 | E N G B AT T E R Y CHARGE THE EARBUDS 1. Align the charging contacts on the left earbud with the charging pins on the left side of the charging case. L Charging pins NOTE: Before charging, make sure the earbuds are at room temperature, between 46° F (8° C) and 102° F (39° C). 2. Place the ear...
Page 32 - CHARGE THE CHARGING CASE; While using the earbuds; ears, a voice prompt announces the earbud battery level.; While charging the earbuds
3 2 | E N G B AT T E R Y CHARGE THE CHARGING CASE CAUTION: Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC). 1. With the charging case closed, connect the small end of the USB cable to the USB-C port. 2. Connect the other...
Page 33 - CHECK THE CHARGING CASE BATTERY LEVEL; Press the button on the front of the charging case to open the case.; CHARGING TIME; COMPONENT; Charging case; powers the earbuds for up to 2 hours.
3 3 | E N G B AT T E R Y CHECK THE CHARGING CASE BATTERY LEVEL Press the button on the front of the charging case to open the case. The charging case status lights glow according to the battery level (see page 36). CHARGING TIME COMPONENT CHARGING TIME Earbuds 2 hours Charging case 3 hours NOTES: • ...
Page 34 - CHARGE WIRELESSLY; Place the charging case in the center of your wireless charger.
3 4 | E N G B AT T E R Y CHARGE WIRELESSLY You can use a Qi-compatible third-party wireless charger (not provided) to charge the case. Place the charging case in the center of your wireless charger. The charging case status lights glow (see page 36). NOTE: For more information, refer to your wirele...
Page 35 - EARBUD STATUS LIGHTS; status; Shows the; Battery status; Shows the earbud battery status.; LIGHT ACTIVITY
3 5 | E N G E A R B U D A N D C H A R G I N G C A S E S TAT U S EARBUD STATUS LIGHTS The earbud status lights are located on the outside surface of each earbud. Status light Status light Bluetooth status Shows the Bluetooth connection status of mobile devices. LIGHT ACTIVITY SYSTEM STATE Slowly puls...
Page 36 - CHARGING CASE STATUS LIGHTS; Shows the charging case battery level.; Update and error status; Shows the update and error status.
3 6 | E N G E A R B U D A N D C H A R G I N G C A S E S TAT U S CHARGING CASE STATUS LIGHTS The charging case status lights are located on the front of the charging case. They show the charge status and battery level of the case and the earbud update status. Status lights Battery status Shows the ch...
Page 37 - CONNECT USING THE; MENU ON YOUR
3 7 | E N G B LU E T O OT H C O N N E C T I O N S CONNECT USING THE BLUETOOTH MENU ON YOUR MOBILE DEVICE You can store up to seven devices in the earbud device list. You can connect and play audio from only one device at a time. NOTE: For the best experience, use the Bose Music app to set up and co...
Page 38 - DISCONNECT A MOBILE DEVICE; RECONNECT A MOBILE DEVICE
3 8 | E N G B LU E T O OT H C O N N E C T I O N S 3. Select the earbuds from the device list. NOTE: Look for the name you entered for your earbuds in the Bose Music app. If you didn’t name your earbuds, the default name appears. BOSE QC EARBUDS Once connected, you hear “Connected to < mobile dev...
Page 39 - SWITCH BETWEEN PREVIOUSLY-CONNECTED DEVICES
3 9 | E N G B LU E T O OT H C O N N E C T I O N S SWITCH BETWEEN PREVIOUSLY-CONNECTED DEVICES Use the Bluetooth button l in the charging case to switch between previously-connected devices. TIP: You can also use Bluetooth settings to switch between previously-connected devices. 1. Press and release...
Page 40 - STORE THE EARBUDS; REPLACEMENT PARTS AND ACCESSORIES; The earbuds are covered by a limited warranty. Visit our website at
4 0 | E N G C A R E A N D M A I N T E N A N C E STORE THE EARBUDS When you’re not using the earbuds, store them in the charging case. Close the charging case to help preserve battery life and keep the charging case free of debris. When storing the earbuds for an extended period of time (more than 4 ...
Page 41 - UPDATE THE EARBUDS; The date code is located on the earbud nozzle.; VIEW THE CHARGING CASE SERIAL NUMBER; Remove the right earbud from the charging case.
4 1 | E N G C A R E A N D M A I N T E N A N C E UPDATE THE EARBUDS The earbuds and charging case begin updating automatically when connected to the Bose Music app and an update is available. Follow the app instructions. TIP: You can also update the earbuds and charging case using the Bose updater w...
Page 42 - TRY THESE SOLUTIONS FIRST; OTHER SOLUTIONS; Bose customer service.; SYMPTOM
4 2 | E N G T R O U B L E S H O OT I N G TRY THESE SOLUTIONS FIRST If you experience problems with the earbuds, try these solutions first:• Charge the battery (see page 31).• Power on the earbuds (see page 21).• Check the earbud status lights and charging case status lights (see page 35).• Make sure...
Page 48 - REBOOT THE EARBUDS AND CHARGING CASE
4 8 | E N G T R O U B L E S H O OT I N G REBOOT THE EARBUDS AND CHARGING CASE If the earbuds are unresponsive, you can reboot them. NOTE: Rebooting the earbuds clears the earbud device list. It doesn’t clear other settings. 1. Place the earbuds in the charging case. 2. Press and hold the Bluetooth ...
