Page 2 - I M P O R TA N T S A F E T Y I N S T R U C T I O N S; Please read and keep all safety, security, and use instructions.; Do not use this apparatus near water.
I M P O R TA N T S A F E T Y I N S T R U C T I O N S 2 | E N G Please read and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other appl...
Page 3 - implantable medical device.
I M P O R TA N T S A F E T Y I N S T R U C T I O N S 3 | E N G WARNINGS/CAUTIONS This symbol on the product means there is uninsulated, dangerous voltage within the product enclosure that may present a risk of electrical shock.This symbol on the product means there are important operating and mainte...
Page 4 - R E G U L ATO R Y A N D L E G A L I N F O R M AT I O N; Product Power State Table
4 | E N G R E G U L ATO R Y A N D L E G A L I N F O R M AT I O N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a ...
Page 5 - Management Regulation for Low-power Radio-frequency Devices; Article XII; radio wave radiated devices.; China Restriction of Hazardous Substances Table; Names and Contents of Toxic or Hazardous Substances or Elements
5 | E N G R E G U L ATO R Y A N D L E G A L I N F O R M AT I O N For Europe: Frequency bands of operation 2400 to 2483.5 MHz, 5150 to 5350 MHz, and 5470 to 5725 MHz.Maximum transmit power less than 20 dBm EIRP.Frequency band of operation 5725 to 5850 MHz.Maximum transmit power is less than 14 dBm (2...
Page 6 - Taiwan Restriction of Hazardous Substances Table
6 | E N G R E G U L ATO R Y A N D L E G A L I N F O R M AT I O N Taiwan Restriction of Hazardous Substances Table Equipment name: Wireless Bass Module, Type designation: 425843 Restricted substances and its chemical symbols Unit Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent chromium (Cr+6) Polybrom...
Page 7 - Security Information; updates that Bose makes available.; Bluetooth
7 | E N G R E G U L ATO R Y A N D L E G A L I N F O R M AT I O N Security Information This product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product setup process in the Bose Music app and connect the product to the Int...
Page 8 - C O N T E N T S
8 | E N G C O N T E N T S WHAT’S IN THE CARTON Contents ............................................................................................................................. 10 BASS MODULE PLACEMENT Recommendations.................................................................................
Page 9 - TROUBLESHOOTING
C O N T E N T S 9 | E N G TROUBLESHOOTING Try these solutions first ................................................................................................ 20Other solutions ................................................................................................................ 20Re...
Page 10 - W H AT ’ S I N T H E C A R TO N; CONTENTS; Confirm that the following parts are included:
1 0 | E N G W H AT ’ S I N T H E C A R TO N CONTENTS Confirm that the following parts are included: Bose Bass Module 500 Power cord* *May ship with multiple power cords. Use the power cord for your region. NOTE: If any part of the product is damaged, do NOT use it. Contact your authorized Bose deal...
Page 11 - B A S S M O D U L E P L AC E M E N T; RECOMMENDATIONS; Do NOT place the bass module on its top or sides when in use.
1 1 | E N G B A S S M O D U L E P L AC E M E N T RECOMMENDATIONS For best performance, follow these recommendations when placing the bass module: Do NOT place any objects on top of the bass module.To avoid wireless interference, keep other wireless equipment 1 – 3 ft. (0.3 – 0.9 m) away from the bas...
Page 12 - P O W E R; CONNECT THE BASS MODULE TO POWER; Connect the power cord to the
1 2 | E N G P O W E R CONNECT THE BASS MODULE TO POWER 1. Connect the power cord to the b connector on the bass module. POWER 2. Plug the other end of the power cord into an AC (mains) power outlet.
Page 13 - C O N N E C T TO A S O U N D B A R O R S P E A K E R; CHOOSE YOUR CONNECTION METHOD; Choose your connection method from the table below.; SOUNDBAR OR SPEAKER; If you can’t access or have trouble; SoundTouch 300 soundbar; Connect using your s oundbar’s remote; Bose TV Speaker (or alternate; Connect using an audio cable (not provided)
1 3 | E N G C O N N E C T TO A S O U N D B A R O R S P E A K E R CHOOSE YOUR CONNECTION METHOD The way you connect the bass module depends on your soundbar or speaker. Choose your connection method from the table below. SOUNDBAR OR SPEAKER CONNECTION METHOD Bose Smart Soundbar (voice-enabled soundba...
Page 14 - CONNECT USING THE BOSE MUSIC APP; Go to the Settings menu to add your bass module.; New to the Bose Music app?; B O S E M U S I C
C O N N E C T TO A S O U N D B A R O R S P E A K E R 1 4 | E N G CONNECT USING THE BOSE MUSIC APP 1. In the Bose Music app, select your soundbar. 2. Go to the Settings menu to add your bass module. New to the Bose Music app? 1. On your mobile device, download the Bose Music app. B O S E M U S I C 2....
Page 15 - CONNECT USING THE SOUNDTOUCH 300 REMOTE; Check for sound
C O N N E C T TO A S O U N D B A R O R S P E A K E R 1 5 | E N G CONNECT USING THE SOUNDTOUCH 300 REMOTE 1. On your s oundbar’s remote, press the SoundTouch button e . 2. Press and hold k until the connectivity light l on the soundbar blinks white. Prof_BB_OG_pair Once connected, you hear a tone. Th...
Page 16 - CONNECT USING AN AUDIO CABLE; purchase this part at your local electronics store.
C O N N E C T TO A S O U N D B A R O R S P E A K E R 1 6 | E N G CONNECT USING AN AUDIO CABLE You can connect the module to the soundbar or speaker using a 3.5 mm audio cable (not provided). If you don’t have a 3.5 mm audio cable (commonly used for headphones and mobile devices), visit Bose.com/BM50...
Page 17 - Bose Smart Soundbar
C O N N E C T TO A S O U N D B A R O R S P E A K E R 1 7 | E N G 2. Connect the other end of the cable to the h connector on the back of the soundbar or speaker. BASS NOTES: Bose Smart Soundbar : Make sure to connect the cable to the h connector, not the C connector. Bose TV Speaker : Make sure to c...
Page 18 - B A S S M O D U L E S TAT U S; STATUS LIGHT; The light on the back of the module shows system status.; LIGHT ACTIVITY; Connected to the soundbar or speaker
1 8 | E N G B A S S M O D U L E S TAT U S STATUS LIGHT The light on the back of the module shows system status. LIGHT ACTIVITY SYSTEM STATE Solid white Connected to the soundbar or speaker Blinking white Downloading a software update Solid amber Network standby (wireless connection) Blinking amber R...
Page 19 - C A R E A N D M A I N T E N A N C E; CLEAN THE BASS MODULE; Clean the exterior of the bass module with a soft, dry cloth.; REPLACEMENT PARTS AND ACCESSORIES; Failure to register will not affect your limited warranty rights.
1 9 | E N G C A R E A N D M A I N T E N A N C E CLEAN THE BASS MODULE Clean the exterior of the bass module with a soft, dry cloth. CAUTIONS: Do NOT allow liquids to spill onto the bass module or into any openings.Do NOT use any sprays near the bass module.Do NOT use any solvents, chemicals or clean...
Page 20 - T R O U B L E S H O OT I N G; TRY THESE SOLUTIONS FIRST; If you experience problems with the bass module:; OTHER SOLUTIONS; Bose customer service.; SYMPTOM; app store on your mobile device.
2 0 | E N G T R O U B L E S H O OT I N G TRY THESE SOLUTIONS FIRST If you experience problems with the bass module: Unplug the power cords for the bass module and soundbar or speaker, wait 30 seconds and plug them firmly into a live AC (mains) outlet.Secure all cables.Check the bass module status (s...
Page 21 - PROBLEM
2 1 | E N G PROBLEM WHAT TO DO T R O U B L E S H O OT I N G SYMPTOM SOLUTION Intermittent or no audio Unmute the system.Increase the volume.Confirm that the soundbar or speaker is playing audio. If not, refer to your soundbar or speaker owner’s guide for troubleshooting (see page 25).Test different ...
Page 22 - SoundTouch 300 soundbar, run ADAPTiQ audio calibration. For more
2 2 | E N G T R O U B L E S H O OT I N G SYMPTOM SOLUTION Bass is too heavy or low Adjust the bass. For more information, refer to your soundbar or speaker owner’s guide (see page 25).If the bass module is connected to a Bose Smart Soundbar or SoundTouch 300 soundbar, run ADAPTiQ audio calibration. ...
Page 23 - RESET THE CONNECTION TO THE SOUNDBAR; reconnect to the bass module, which may resolve connection issues.
2 3 | E N G T R O U B L E S H O OT I N G RESET THE CONNECTION TO THE SOUNDBAR If the bass module no longer connects to the soundbar, reset the bass module’s wireless connection. Resetting the wireless connection causes the soundbar to try to reconnect to the bass module, which may resolve connection...
Page 24 - RESET THE BASS MODULE; bass module to original factory settings.
2 4 | E N G T R O U B L E S H O OT I N G RESET THE BASS MODULE Resetting the bass module clears all wireless connection information and returns the bass module to original factory settings. 1. Press and hold the button on the back of the bass module until the system status light blinks white. When t...
Page 25 - R E F E R E N C E; ACCESS YOUR SOUNDBAR OR SPEAKER; your soundbar or speaker owner’s guide. Visit:
2 5 | E N G R E F E R E N C E ACCESS YOUR SOUNDBAR OR SPEAKER OWNER’S GUIDE For instructions and troubleshooting specific to your soundbar or speaker, refer to your soundbar or speaker owner’s guide. Visit: Bose Smart Soundbar : worldwide.Bose.com/Support worldwide.Bose.com/Support Bose TV Speaker :...
