Page 2 - BMW Group; Page 2; Introduction; Vehicle Diagnostics; WebISTA
BMW Group Page 2 Documentation OSS of 25 Copyright © BMW 2011 1 Introduction Online Service System (OSS) The OSS has been developed specifically for independent automotive workshops to provide an extensive range of resources. The following applications are now available: • ISTA o Vehicle Diagnostics...
Page 3 - Page 3; Explanation of Symbols; In this User’s Guide the symbols below have the following meanings:; Important Safety Information
BMW Group Page 3 Documentation OSS of 25 Copyright © BMW 2011 1.1 Explanation of Symbols In this User’s Guide the symbols below have the following meanings: WARNING The "Warning" symbol alerts you to the fact that the indicated task or activity could lead to personal injury. ATTENTION The “A...
Page 4 - Page 4; Overview of the Online Service System for BMW Service and; Note; ICOM
BMW Group Page 4 Documentation OSS of 25 Copyright © BMW 2011 2 Overview of the Online Service System for BMW Service and MINI Service (OSS) The OSS consists of a PC or laptop connected to BMW over the Internet. To connect to the vehicle you can use the BMW authorized diagnostic interface "integ...
Page 5 - Page 5; Integrated Communication Optical Module (ICOM)
BMW Group Page 5 Documentation OSS of 25 Copyright © BMW 2011 2.1.1 Integrated Communication Optical Module (ICOM) The ICOMs are the interfaces for the repair of BMW and MINI vehicles recommended by BMW. The ICOM is specifically designed for BMW and MINI vehicles. The ICOM incorporates powerful proc...
Page 6 - Page 6; If a PTT is to be used it must meet the standard SAE J2534.; Attention; The following vehicles require the 20 pin adapter :
BMW Group Page 6 Documentation OSS of 25 Copyright © BMW 2011 2.1.2 Pass Thru Tool (PTT) If a PTT is to be used it must meet the standard SAE J2534. Attention Never use a wireless PTT for programming purposes. Even the briefest of interruptions during data transmission can cause permanent and irrepa...
Page 7 - Page 7; BMW 7-8 Pin Adapter
BMW Group Page 7 Documentation OSS of 25 Copyright © BMW 2011 BMW 7-8 Pin Adapter • The following vehicles require pins 7-8 of the OBD connector to be bridged for vehicle communication.
Page 8 - Page 8; Connection of the PTT to the Vehicle; Power Supply; It may be necessary to reset the; Internet Connection; Internet requirements are listed in section 3.1
BMW Group Page 8 Documentation OSS of 25 Copyright © BMW 2011 2.1.2.2 Connection of the PTT to the Vehicle Start by connecting the USB cable or RS232 cable directly to the computer, then proceed to connect it to the PTT. Do not use a USB hub. Connect the correct diagnostic cable to the PTT and then ...
Page 9 - Page 9; Installation of the OSS Software; System Requirements; Function; Please note; they are also needed during standard OSS operation.
BMW Group Page 9 Documentation OSS of 25 Copyright © BMW 2011 3 Installation of the OSS Software 3.1 System Requirements The following system requirements must be met for proper OSS software installation and operation: Function Prerequisite Operating System Microsoft Windows XP Professional®, 32-Bit...
Page 10 - Settings; Display and screen saver properties; To set the display properties, proceed as follows:
3.2 Settings The Internet settings and the application itself can both be affected by system programs running in the background. To avoid problems during the vehicle session, settings must be configured for "Display Properties" and "Monitor power". 3.2.1 Display and screen saver prop...
Page 11 - Documentation OSS; Power management; To set the power options properties, proceed as follows:; NOTE
BMW Group Page 11 Documentation OSS of 25 Copyright © BMW 2011 3.2.2 Power management To set the power options properties, proceed as follows: • "Start > Settings > Control Panel > Display" The "Display Properties" dialogue box is displayed. • Select the "Screen Saver...
Page 12 - Automatic updates; Turn off Automatic Updates; during programming; Start the browser
BMW Group Page 12 Documentation OSS of 25 Copyright © BMW 2011 3.2.3 Automatic updates Turn off Automatic Updates during programming . To set the "Automatic Updates" properties, proceed as follows:"Start > Settings > Control Panel > Automatic Updates" The "Automatic Upda...
Page 13 - Security settings; To set the security settings properties, proceed as follows:
BMW Group Page 13 Documentation OSS of 25 Copyright © BMW 2011 3.2.6 Security settings To set the security settings properties, proceed as follows: • Select "Tools > Internet Options" The "Internet Options" dialogue box is displayed. • Select the "Security" index tab • In ...
Page 14 - Certificates; To set the certificates properties, proceed as follows:
BMW Group Page 14 Documentation OSS of 25 Copyright © BMW 2011 3.2.7 Certificates To set the certificates properties, proceed as follows: • Select "Tools > Internet Options" • The "Internet Options" dialogue box is displayed. • Select the "Content" index tab • In the Certi...
Page 16 - Software Installation Process
BMW Group Page 16 Documentation OSS of 25 Copyright © BMW 2011 3.3 Software Installation Process The installation procedure consists of two steps: 1. Installation of platform software • Install manufacturer-specific PTT driver* NEW • ICOM Firmware install** • BMW PTT driver download and install* • O...
Page 17 - Install the manufacturer’s PTT driver
BMW Group Page 17 Documentation OSS of 25 Copyright © BMW 2011 3.3.1 Install the manufacturer’s PTT driver Install the PTT driver in accordance with the manufacturer's instructions. This driver is available from the PTT manufacturer. It will usually be available through the download section on the m...
Page 18 - The current selected driver will be shown:; ICOM Firmware Installation; Click the ICOM Firmware link to download the ICOM software.; Installing OMS; OMS should be installed as replacement for WSM Online:
BMW Group Page 18 Documentation OSS of 25 Copyright © BMW 2011 3.3.3 Select PTT drivers (Default PTT) If PTTs from different manufacturers are being used, it is important to ensure that you always use the correct driver for the device that is currently connected. To select the manufacturer's own pro...
Page 19 - Completion of the software installation via the Internet; ISTA; Installation; Click the ISTA/P Online Link
3.3.5 Completion of the software installation via the Internet • ISTA/P • ISTA • KSD 3.3.6 ISTA/P Installation To install ISTA/P, proceed as follows: • Click the ISTA/P Online Link The ISTA/P start page is displayed • When the "Status" box changes to green, select "Start". If the ...
Page 20 - First start of ISTA/P Online; The ClientChecker dialogue box is displayed.; ISTA/P Online is started
BMW Group Page 20 Documentation OSS of 25 Copyright © BMW 2011 First start of ISTA/P Online When ISTA/P Online is started for the first time the .NET application "ClientChecker" is downloaded. The ClientChecker checks the system requirements, and installs and starts ISTA/P Online. The Client...
Page 21 - ISTA Installation
BMW Group Page 21 Documentation OSS of 25 Copyright © BMW 2011 • To run ISTA/P Online, select "Unblock" for the following programs: − Castor − Idmon − ISOMInstance − Pollux − TaurusAdministration − TaurusClient − TaurusServer − TaurusServices − TDSServer Note: The above-mentioned programs ar...
Page 22 - To complete the ISTA installation:; The OSS portal window will open.
BMW Group Page 22 Documentation OSS of 25 Copyright © BMW 2011 Fig.2 Fig.3 Fig.4 To complete the ISTA installation: Click the “ISTA” link (fig.1). The OSS portal window will open. Wait for the status box to turn green (fig.2). Click Start. The ISTA dialog box will appear (fig 3). Select Open. The IS...
Page 23 - Refer to the ISTA User Guide for additional information; Download the KSD Client software; Click the KSD link to start the KSD application
BMW Group Page 23 Documentation OSS of 25 Copyright © BMW 2011 Refer to the ISTA User Guide for additional information 3.3.7 KSD Installation Download the KSD Client software Double click the KSD_webclient.msi file to begin the installation Follow the installation wizard to complete the installation...
Page 24 - Frequently Asked Questions; Will my programming session end if my subscription expires?; ISTA/P will not update to the latest software version
BMW Group Page 24 Documentation OSS of 25 Copyright © BMW 2011 4 Frequently Asked Questions • I have an error during the installation or operation of ISTA, ISTA/P, or KSD2. How do I contact support? NEW • Use the “Contact Technical Support” link found in the OSS section of the website to submit a su...