Page 3 - User guide
79-650-0010/A, Issue1 Avanti 3015 setAvanti 3000 set User guide Telrad Telecommunications Inc., Woodbury, New York 3015_3000txt.book Page 3 Wednesday, August 4, 1999 11:13 AM
Page 4 - NOTICE
NOTICE This publication refers to Telrad's Avanti 3015 set and Avanti 3000 set connected to Telrad's DIGI-TAL KEY BX system, Release SB7, or Telrad's DIGITAL 400 system, Release DB7, or Telrad’s DIGITAL 1000 system, Release LB7, as of July, 1999. Telrad reserves the right to modify the equipment and...
Page 5 - CONTENTS
iii CONTENTS ABOUT YOUR AVANTI TELEPHONE ................................................ 1TELEPHONE SET BUTTONS ............................................................ 1DISTINCTIVE RINGING ..................................................................... 6MUTE ................................
Page 8 - ABOUT YOUR AVANTI TELEPHONE; NOTE
Avanti 3015 and Avanti 3000 sets 1 ABOUT YOUR AVANTI TELEPHONE The Avanti 3000 set and the Avanti 3015 set are equipped with onhook dialing and hot dialpad capability, which enable you to dial or operate any feature by pressing the dialpad buttons. Only when you speak it is necessary to lift the han...
Page 11 - NOTES
4 Avanti 3015 and Avanti 3000 sets [MSG]This button is used to send messages to other extensions and to reply to messages left at your extension. [DND]This button activates and deactivates Do Not Disturb. [MUTE]This button disables/enables your telephone microphone. [SPKR]For handsfree operation, pr...
Page 13 - DISTINCTIVE RINGING
6 Avanti 3015 and Avanti 3000 sets DISTINCTIVE RINGING You can program telephone sets located close to each other with distinctive rings, to enable you to identify which telephone is ringing. Nine different rings are available. To change the ring for your telephone set1. Press [*] and [#] simultaneo...
Page 14 - MUTE
Avanti 3015 and Avanti 3000 sets 7 MUTE If you want to talk to someone in your office during a call, without the connected party hearing, you can disable the handset or telephone set microphone. To enable or disable the microphone (MUTE)• Press [MUTE] during a conversation. To enable or disable the ...
Page 15 - HOT DIALPAD
8 Avanti 3015 and Avanti 3000 sets HOT DIALPAD The hot dialpad enables you to dial and activate features without lifting the handset or pressing [SPKR] first. NOTE The instructions in this guide assume that you have hot dialpad capability. 3015_3000txt.book Page 8 Wednesday, August 4, 1999 11:13 AM
Page 16 - INTERNAL CALLS
Avanti 3015 and Avanti 3000 sets 9 INTERNAL CALLS To place a non-ringing call1. Dial the extension number. When the called party answers:2. Lift the handset to talk. To place a ringing call1. Dial the TONE access code [1]. 2. Dial the extension number. If the extension you called is busy (CALL BACK)...
Page 17 - Make your announcement.
10 Avanti 3015 and Avanti 3000 sets BARGE INTO A CONVERSATIONDepending on system programming, you may be able to break into another conversation. When you dial an extension and hear busy tone:1. Press [FEATURE]. 2. Dial the BARGE IN access code ([2][4]). A warning tone is heard by all parties, depen...
Page 18 - ANSWERING CALLS; Pick up the handset
Avanti 3015 and Avanti 3000 sets 11 ANSWERING CALLS When you receive a call an indicator flashes green on a telephone set that is programmed with DN buttons. You usually also hear a ring, unless your set has been pro-grammed not to ring. To answer a ringing or flashing call• Pick up the handset or• ...
Page 19 - or
12 Avanti 3015 and Avanti 3000 sets To return to the first call1. Press [HOLD]. 2. Press the flashing DN button. or 1. Press [PICK UP]. 2. Press [HOLD]. NOTE If your telephone does not have DN buttons, you cannot put an internal call on hold. This means that you cannot answer another arriving intern...
Page 20 - OUTSIDE CALLS; Dial an outside line or outside line group number
Avanti 3015 and Avanti 3000 sets 13 OUTSIDE CALLS Outside calls may be placed by accessing an outside line (or group) or using the Least Cost Routing (LCR) feature. When the instructions tell you to access an outside line, you may: • Dial an outside line or outside line group number; • Press an outs...
Page 24 - HOLD; You cannot transfer a call that is on hold.
Avanti 3015 and Avanti 3000 sets 17 HOLD There are two types of hold:• Exclusive hold: the call can be retrieved only from your extension. • Inclusive hold: the call can also be retrieved by other sets with a button for that appearance. You cannot transfer a call that is on hold. When you place a ca...
Page 25 - TRANSFERRING CALLS; You can transfer a call to another extension:
18 Avanti 3015 and Avanti 3000 sets TRANSFERRING CALLS You can transfer a call to another extension: 1. Press [TRANSFER].2. Dial the extension number. 3. Announce the call when the other party answers and then hang-up. To retrieve a transferred callIf you have not yet hung up and the other party has...
Page 26 - CONFERENCE CALLS; Repeat steps 2 through 4 to add up to five more parties
Avanti 3015 and Avanti 3000 sets 19 CONFERENCE CALLS A total of eight parties, any of which may be on outside lines, can participate in a conference. To establish a conference1. Make the first call. 2. Press [CONFERENCE]. 3. Make the next call. After the call is answered:4. Press [CONFERENCE] again....
Page 27 - PICKUP; Dial the number of the extension at which the call is
20 Avanti 3015 and Avanti 3000 sets PICKUP You can answer a call at another extension, without leaving your desk. To pick up a call on hold or ringing at another extension1. Press [PICK UP]. 2. Dial the number of the extension at which the call is ringing or on hold. To pick up a call ringing in you...
Page 28 - MESSAGES
Avanti 3015 and Avanti 3000 sets 21 MESSAGES If after dialing an extension, there is no answer or you hear busy tone, you can send a basic message or a message from a predefined list, which appears on the display of the extension you called. When you send a basic message, display telephones show “CA...
Page 31 - FORWARDING CALLS; Dial the code that designates in which situation you
24 Avanti 3015 and Avanti 3000 sets FORWARDING CALLS You may program your telephone set to forward your calls to another extension. To program call forwarding1. If your set does not have DN buttons, skip to step 2. I f you want to program forwarding for a specific DN, first press the desired DN butt...
Page 32 - Enter the new destination to which you want your calls; Dial the code that designates what type of Call forward-
Avanti 3015 and Avanti 3000 sets 25 5. Enter the new destination to which you want your calls forwarded. NOTE Instead of dialing the extension number, you may press a MEMORY button programmed with an extension number (for internal calls only) - or press a SPEED DIAL button (or press [SPEED DIAL] and...
Page 33 - Dial the extension number whose calls you no longer; ] if you wish to cancel all Call Forward to me,
26 Avanti 3015 and Avanti 3000 sets CANCELING CALL FORWARD TO MEIf another set has programmed your telephone set as its forwarding destination and you do not wish to be disturbed by those calls, you can cancel your status as a call for-warding destination. To cancel Call Forward to me1. Press the CA...
Page 34 - ABBREVIATED DIALING; Dial an outside line access code followed by the num-
Avanti 3015 and Avanti 3000 sets 27 ABBREVIATED DIALING This section describes several ways of abbreviating dial-ing. Save/Repeat and Redial are described in Outside Calls, above. SPEED DIALSpeed dial shortens the procedure of dialing outside num-bers by using speed dial buttons and speed dial memor...
Page 36 - ALARM
Avanti 3015 and Avanti 3000 sets 29 ALARM Your telephone can sound an alarm ring at a pre-pro-grammed time. To program an alarm time1. Press [FEATURE].2. Dial the TIME ALARM access code ([8][2]). 3. Dial the four-digit alarm time (HH:MM) using the 24 hour format (e.g. 1530 for 3:30 pm). 4. Hang up. ...
Page 37 - TELEPHONE LOCK; Repeat the above procedure.
30 Avanti 3015 and Avanti 3000 sets TELEPHONE LOCK You can prevent people from making outside calls from your telephone. To lock your telephone1. Dial the LOCK access code.2. Dial your Executive Credit Code (see your System Administrator). 3. Hang up. The telephone lock dialing restrictions are in e...
Page 38 - DOOR UNIT; The door latch opens.
Avanti 3015 and Avanti 3000 sets 31 DOOR UNIT Your system may have a door unit equipped with an inter-com and electric door latch. When a visitor presses the doorbell, up to four system extensions ring. When the door bell ringsIf your telephone is ringing:• Press [SPKR] or lift the handset. If anoth...
Page 39 - NOTE PAD; You can save a number of up to 16 digits during a call.
32 Avanti 3015 and Avanti 3000 sets NOTE PAD You can save a number of up to 16 digits during a call. 1. Press [FEATURE].2. Press [PROGRAM] twice. 3. Dial an available speed dial memory code (three digits) or press an available SPEED DIAL button. 4. Enter up to 16 digits. 5. Press [PROGRAM]. To dial ...
Page 40 - ADVANCED FEATURES; Answering a second incoming call
Avanti 3015 and Avanti 3000 sets 33 ADVANCED FEATURES This section lists some advanced features which you can activate from your telephone. Details concerning the oper-ation of these features can be found in the DIGITAL Sys-tems Operating Instructions manual. • Account code (voluntary, reminder, for...
Page 41 - FEATURE CODES; FEATURE
34 Avanti 3015 and Avanti 3000 sets FEATURE CODES Features can be activated by pressing the [FEATURE] but-ton and then dialing a feature access code. The default feature codes (see next page) reflect the fea-ture initials, using the letters on the dialpad buttons. For example:To access Barge In• Pre...
Page 42 - Feature codes
Avanti 3015 and Avanti 3000 sets 35 Feature codes Feature name Abbreviation Access method ACCOUNT CODE AT [FEATURE][2][8] ACD LOGIN (1) - - ACD LOGOUT (1) - - ALL/GROUP - [*] ATTENDANT - [0] BACKGROUND MUSIC 1 BM [FEATURE][2][6] BACKGROUND MUSIC 2-4 (1) (3) - - BARGE IN BI [FEATURE][2][4] CALL ACCOU...
Page 44 - DND messages
Avanti 3015 and Avanti 3000 sets 37 DND messages Message number Default message Updated message 01 BE BACK SOON 02 BE BACK AT * * : * * (1) 03 BE BACK ON * * - * * (1) 04 OUT UNTIL * * : * * (1) 05 OUT FOR THE DAY 06 OUT OF OFFICE 07 OUT OF TOWN 08 OUT ON A CALL 09 OUT FOR LUNCH 10 ON VACATION 11 ON...
Page 45 - System messages
38 Avanti 3015 and Avanti 3000 sets System messages (1) When editing messages, enter digits in place of the asterisks.(2) Messages 22 to 30 are to be defined by the customer. Message number Default message Updated message 01 CALL_ (Basic message) 02 CALL * * * * * (1) 03 CALL HOME 04 CALL ME 05 GONE...
Page 46 - Your speed dial codes
Avanti 3015 and Avanti 3000 sets 39 Your speed dial codes Name Number Code 3015_3000txt.book Page 39 Wednesday, August 4, 1999 11:13 AM