ATEN KN2108 - Manuals

Rack Mounting M Before working on the rack, make sure that the stabilizers are secured tothe rack, extended to the floor, and that the full weight of the rack rests onthe floor. Install front and side stabilizers on a single rack or frontstabilizers for joined multiple racks before working on the ra...

Package Contents The complete KN2108 / KN2116 package consists of: M 1 KN2108 or KN2116 KVM over the NET ™ KVM Switch M 1 Power Cord M 1 User Manual M 1 Rack Mount Kit (4 pcs.) M 1 Footpad Set (4 pcs.) M 1 Quick Start Guide M 1 Registration Card Check to make sure that all of the components are pres...

Contents Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . iiUser Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiSafety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv General . . . . . . . . . . . . . . . . . . . . . . . . . . ...

Chapter 6The Java Client Activating the OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . 61The Java Client Control Panel . . . . . . . . . . . . . . . . . . . . . . 62 Video Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . 63Keyboard . . . . . . . . . . . . . . . . . . . . . ....

About This Manual This User Manual is provided to help you get the most from your KN2108 /KN2116 system. It covers all aspects of installation, configuration andoperation. An overview of the information found in the manual is providedbelow. Overview Chapter 1, Introduction, introduces you to the KN2...

Conventions This manual uses the following conventions: Courier Indicates text that you should key in. [ ] Indicates keys you should press. For example, [Enter] meansto press the Enter key. If keys need to be chorded, theyappear together in the same bracket with a plus sign betweenthem: [Ctrl+Alt]. ...

Chapter 1. Introduction Overview The KN2108 and KN2116 are IP-based KVM control units that allow bothlocal and remote operators to monitor and access multiple computers from asingle console. For example, a single KN2116 can control up to 16computers. By cascading up to 16 KH88 KVM switches from its ...

Features M 8 (KN2108) or 16 (KN2116) port, remote access, KVM switch - monitor andcontrol up to 8 or 16 computers from a single KVM (Keyboard, Video,Mouse) console M Supports 3 bus sessions (1 Local; 2 Remote) - 3 different users can access3 different ports at the same time M No distance limitations...

System Requirements Remote Computers M For best results, computers that remotely access the switch should have atleast a P III 1 GHz processor, with their screen resolution set to 1024 x768. M Users who want to access the switch with the Windows Client must haveDirectX 7.0 or higher installed. If yo...

Cables The following cables are required for use with the KN2116: Function Cable KN2116 to KVM Adapter Cable (see label 2, p. 16) Cat 5 (or higher) cable KVM Adapter Cable to cascaded KH88 KA9120 KVM AdapterCable tocomputers For PS/2 ports KA9120 For USB ports KA9170 For Sun Legacy Computers KA9130 ...

Components Front View KN2108: KN2116: 2 5 6 1 3 4 2 5 6 1 3 4 2005-08-24 KN2018 / KN2116 User Manual 6

Rear View KN2108: KN2116: 1 2 3 4 5 6 1 2 3 4 5 6 2005-08-24 KN2018 / KN2116 User Manual 8

Chapter 2. Hardware Setup Overview For convenience and flexibility that allows mixing the PS/2 and USBinterfaces, as well as multiple platforms, the KN2108 / KN2116’s designutilizes KVM Adapter Cables, that serve as intermediaries between the switchand the computers (refer to the installation diagra...

Stacking The KN2108 / KN2116 can be placed on any appropriate level surface thatcan safely support its weight plus the weight of its attached cables. To placethe KN2108 / KN2116, or to stack units if you are daisy chaining them,remove the backing material from the bottom of the rubber feet that came...

Rack Mounting The KN2108 / KN2116 can be installed in most standard 19" (1U) racks. Torack mount the unit do the following: 1. Separate the front and rear modules by removing the four module attaching screws: 2. Use the screws you just removed, and the ones supplied with the rack mounting kit to...

3. Position the device in the rack and align the holes in the mounting brackets with the hole in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded. 2005-08-24 KN2018 / KN2116 User Manual 14

Single Station Installation In a Single Stage installation, there are no additional KVM switchescascaded down from the KN2108 / KN2116. To set up a single stageinstallation, refer to the installation diagrams starting on p. 16 (the numbersin the diagram correspond with the numbers of the instruction...

USB Cable Connection: PS/2 Cable Connection: 3 3 2005-08-24 Chapter 2. Hardware Setup 17

Two Stage Installation To control even more computers, up to 8 or 16 KH88 units can be cascadedfrom the KVM ports of the KN2108 or KN2116. As many as 64 (KN2108)or 128 (KN2116) computers can be controlled in a complete two stageinstallation. The cascaded KH88s that connect back to the KN2108 /KN2116...

7. Power on the Second Stage unit(s), then power on the First Stage unit. 8. Turn on the power to all the computers. Note: The Power On sequence requires that all Second Stage units be powered on first. After all the Second Stage units have beenpowered on, the First Stage unit must be powered on nex...

Hot Plugging The KN2108 / KN2116 supports hot plugging - components can be removedand added back into the installation by unplugging and replugging theircables from the ports without the need to shut the unit down. If you change computer positions, however, in order for the OSD menus tocorrespond to...

Chapter 3. Administration Overview The OSD’s Administration page lets the Administrator (and users withadministration permission - see User Management, p. 26) configure andcontrol overall KN2108 / KN2116 operations. The tab that activates the pageis disabled (grayed out) for users who do not have ad...

The Administration Page When you click the Administration tab, the Administration page comes up.Each of the administrative functions is represented by an icon at the left ofthe page. Clicking the icon brings up its associated dialog box. When theAdministration page first comes up the General dialog ...

Network The Network dialog is used to specify the KN2108 / KN2116’s networkenvironment. The box is divided into three panels: Access Port; IP Address;and Log Server. Access Port As a security measure, if a firewall is being used, the Administrator can specify theport numbers that the firewall will a...

Security The Security page controls access to the KN2108 / KN2116. M The Default web page name lets the Administrator specify an addition tothe IP address that the user must include when he accesses the KN2108 /KN2116 with a browser. For example: 192.168.0.126/test.htm M The user must include the fo...

Customization An explanation of the Customization parameters is given in the table below: Parameter Explanation Login Failures Allowed: sets the number of consecutive failed loginattempts that are permitted from a remote computer.Timeout: sets the amount of time a remote computer mustwait before att...

Set Port This dialog box lets the administrator enable/disable Quick View status forselected ports, and to create, modify, or delete names for each of the ports. Quick View Status Selecting certain ports as Quick View ports is a way of limiting which portsare included when the KN2116 is in auto scan...

Port Name To help remember which computer is attached to a particular port, every portcan be given a name. This field allows the Administrator to create, modify, ordelete port names. To Edit a port name: 1. Select the port you want to edit. 2. Click Edit. The dialog box changes, and the Port Name en...

Upgrading the Firmware As new versions of the KN2108 / KN2116 firmware become available, theycan be downloaded from our website at: http://www.altusen.com Check the web site regularly to find the latest information and packages. Note: Although upgrading the firmware isn’t on the OSD Administration p...

Chapter 4. Browser Operation Overview KN2018 / KN2116 computer control and switching operations are governedby an On Screen Display (OSD) interface. The OSD can be accessedremotely with a Windows-based client, or a Java-based client.To connect tothe switch and bring up its OSD you must log in from a...

4. Provide a valid Username and Password (set up by the administrator), then Click Login to continue. Note: 1. If you supply an invalid login, the authentication routine will return a message stating, Invalid Username or Password.Please try again. If you exceed the number of login failures setby the...

Web Page Layout The General Dialog Box An explanation of the dialog box fields is given in the table below: Field Purpose Device Name: To make it easier to manage installations that have more thanone KN2018 / KN2116, each one can be given a name. Thename that was assigned by the administrator to thi...

Web Page Icons The purpose of the other icons at the top of the web page are explained in thetable below: Icon Function Sync Click this icon to sync your computer time with theKN2116’s time. Firmware Click this icon to install new versions of the KN2116’sfirmware. See p. 36 for details. Note: The Fi...

Chapter 5. The Windows Client Activating the OSD After you have successfully logged in (see p. 37), to activate the WindowsClient OSD do the following: 1. Click the Windows Client button at the left of the web page. Note: You must have DirectX 7.0 or higher installed on your computer. If not, the Wi...

The Main Page The OSD comes up with the Main page visible: Note: 1. The Administration tab is disabled for users who don’t have administration permission. For those who do have administrationpermission, administration operations are discussed in Chapter 3. 2. There is a small Windows Client Control ...

The Main Page lists all of the KN2018 / KN2116’s ports. You access thecomputers connected to the its ports by selecting them on this page. Themeanings of the page headings are given in the table below: Heading Explanation Port No. This column lists the Port Numbers for all the CPU ports on theinstal...

Port Operation Select a port on the OSD Main Screen either by moving the highlight bar to itwith the Up and Down Arrow keys and pressing Enter, or by DoubleClicking it. Once you select a port, its screen displays on your monitor, andyour keyboard and mouse input affects the remote system. The OSD To...

The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Drag this icon to move the toolbar to a different location. Click to skip to the first accessible port on the entire installation withouthaving to invoke the OSD. Click to skip to the first accessible port previous...

Hotkey Operation Hotkeys allow you to provide KVM focus to a port directly from thekeyboard. The KN2018 / KN2116 provides the following hotkey features: M Auto Scanning M Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode. Note: In order for hotkey opera...

Windows Client Control Panel The control panel consists of an icon bar at the top, with two text bars belowit. Initially, the text bars display the video resolution and IP address of thedevice at the remote location. As the mouse pointer moves over the icons inthe icon bar, however, the text bar inf...

Hotkeys Various configuration actions related to the keyboard, video, and mouse canbe performed via hotkey combinations. The Hotkey setup utility is accessedby clicking the Keyboard icon on the Control Panel. The actions performedby the Hotkeys are listed in the left column; the currently defined ke...

An explanation of the actions is given in the table, below: Action Explanation Exit remote location Breaks the connection to the KN2116 and returns you tolocal operation. Adjust Video Brings up the video adjustment utility. Toggle OSD Toggles the OSD display Off and On. Toggle mouse display If you f...

Video Adjustment You can adjust the placement and the picture quality of the remote screen (asdisplayed on your local monitor) with the Video Options function. To do so,either click on the Hammer icon on the Control Panel, or use the AdjustVideo hotkeys (see p. 51). The following screen appears: 200...

Panel Array Mode Clicking on the Control Panel’s Panel icon invokes Panel Array Mode. Underthis mode, the OSD divides your screen into a 2 x4 grid of 8 panels (KN2018),or a 4 x 4 grid of 16 panels (KN2116): M Each panel represents one of the KN2018 / KN2116’s ports. Starting withPort 1 at the upper ...

Keyboard and Mouse Considerations Keystrokes: Except for [Alt + Tab] and [Ctrl + Alt + Del], which are retained on the localsystem to switch among applications and to recover from disaster, keyboardinput has no effect on the local computer. All keystrokes are captured andoperate on the remote system...

Mouse Synchronization: Until you close the KN2018 / KN2116 connection, mouse movements haveno effect on your local system, but are captured and sent to the remotesystem, instead. From time to time, especially if you change video resolution, the local mousemovement may no longer be synchronized with ...

The Configuration Page The OSD Configuration page allows users to set up their own, individual,working environments. The KN2018 / KN2116 stores a separateconfiguration record for each user profile, and sets up the workingconfiguration according to the Username that was keyed into the Logindialog box...

Chapter 6. The Java Client Activating the OSD After you have successfully logged in (see p. 37), to activate the Java ClientOSD do the following: 1. Click the Java Client button at the left of the web page. Note: You must have Sun’s Java 2 JRE 1.4 or higher installed on your computer. Java is availa...

When you bring up the OSD, the Main Screen comes up in the center of yourmonitor. This is the same OSD Main Screen that appears when the Windows Client isinvoked. For an explanation of this screen refer to the discussion in theWindows Client Main Page section, p. 43. The Java Client Control Panel In...

Video Adjustment Clicking this button brings up the Video Adjustment dialog box: This is similar to the Windows Client Video Adjustment dialog box. See p.52 for details. Keyboard Some keyboard combinations cannot be captured and sent to the KN2018 /KN2116. In order to implement their effects on the ...

Panel Click to enable Panel Array Mode. This is very similar to the Windows ClientPanel Array Mode (see p. 55 for details), except for some differences in thetoolbar. The Java Client Panel Array Mode Toolbar is shown in the figure below: Note: When you click Pause, the Array stops scanning the ports...

Chapter 7. The Log File The Main Screen The KN2018 / KN2116 logs all the events that take place on it. Following areset, it writes them to a log file, which is a searchable database. To view thecontents of the log file, click the Log icon at the left of the web page. Ascreen similar to the one below...

Chapter 8. The Log Server The Windows-based Log Server is an administrative utility that records allthe events that take place on selected KN2018 / KN2116 units and writesthem to a searchable database. This chapter describes how to install andconfigure the Log Server. Installation 1. From the comput...

Starting Up To bring up the Log Server, either double click the program icon, or key inthe full path to the program on the command line. The first time your run it, ascreen similar to the one below appears: Note: The MAC address of the Log Server computer must be specified on the Network page of the...

The Menu Bar The Menu bar consists of four items: M Configure M Events M Options M Help. These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the KN2018 / KN2116 List window to enable it. Configure The Configure menu contains three items: Add; Edit;...

A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the KN2018 / KN2116 or its DNSname (if the network administrator has assigned it a DNS name). Port The Port number assigned to the KN2018 / KN2116 (see p. 28). Description This fi...

A description of the items is given in the table, below: Item Explanation New search This is one of three radio buttons that define the scope ofthe search. If it is selected, the search is performed on allthe events in the database for the selected KN2018 /KN2116. Search last results This is a secon...

Maintenance: Records are not automatically erased when their time limit (set with the Limitsetting of the Edit function - see p. 72), comes due. They still remain in thedatabase even though they have exceeded their expiration time. Clicking this menu item removes those records from the database. Opt...

The KN2018 / KN2116 Main Screen Overview The KN2018 / KN2116 Main Screen is divided into two main panels. M The upper (List) panel lists all of the KN2018 / KN2116 units that havebeen selected for the Log Server to track (see Configure, p. 71). M The lower (Tick) panel displays the tick information ...

The List Panel The List panel contains six fields: Field Expalanation Recording Determines whether the Log Server records the ticks forthis KN2018 / KN2116, or not. If the Recording checkbox ischecked, the field displays Recording, and the ticks arerecorded. If the Recording checkbox is not checked,...

Appendix Troubleshooting General Operation Symptom Possible Cause Action Mouse and/orKeyboard notresponding. Improper mouseand/or keyboardreset. Unplug the cable(s) from the consoleport(s), then plug it/them back in. Sudden loss ofnetwork connection. Local reset of theKN2018 / KN2116. Close your KN2...

The Windows Client Problem Resolution Windows Client won’tconnect to the KN2018/ KN2116. DirectX 7.0 or higher must be installed on your computer. Remote mouse pointeris out of sync. 1. Use the AutoSync feature (see Video Adjustment, p. 52), to sync the local and remote monitors. 2. Use the Adjust M...

Specifications Function KN2018 KN2116 Computer Connections 8 16 Port Selection OSD / Hotkey Connectors Console VGA 1 x HDB-15 F Console K/M 2 x 6 pin mini DIN F (KB - Purp; M - Grn) CPU Ports 8 x SPDB-15 F 16 x SPDB-15 F LAN 1 x RJ-45 PON Port 1 x DB-9 male Power Socket 3 pin AC power jack Switches ...

OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan/Skip Mode All Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled) Beeper On Accessible P...

Administrator Login Failure If you are unable to perform an Administrator login (because the Usernameand Password information has become corrupted, or you have forgotten it,for example), you can clear the login information with the followingprocedure: 1. Power off the KN2018 / KN2116 and remove its ...

ALTUSEN Technical Support North America TechnicalPhone Support Registered ALTUSEN product owners are entitledto telephone technical support. Call the ALTUSENTechnical Support Center: 949-453-8885. International TechnicalPhone Support 1. Contact your local dealer.2. Call the ALTUSEN Technical Support...

Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1)year from the date of purchase. If this product proves to be defective, contact ALTUSEN’s supportdepartment for repair or replacement of your unit. ALTUSEN will not issue a refund. Return...

A Adjust video Windows Client . . . . . . . . . . . . 51 Administration . . . . . . . . . . . . . . . 23Administration page . . . . . . . . . . . 25Administrator Login Failure. . . . . 82Administrator Utility Customization page . . . . . . . . . 32 Auto Scanning . . . . . . . . . . . . . . . 47 Invo...