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Manual ATEN KM0532
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KM0032 / KM0532 / KM0932 User Manual ii FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class...
KM0032 / KM0532 / KM0932 User Manual iii User Information Online Registration Be sure to register your product at our online support center: Telephone Support For telephone support, call this number: User Notice All information, documentation, and specifications contained in this manual are subject ...
KM0032 / KM0532 / KM0932 User Manual iv Package Contents The KM0032 / KM0532 / KM0932 package consists of: 1 KM0032, KM0532, or KM0932 2 Power Cords 1 Daisy Chain Cable (KM0032 only) 1 Grounding Wire 1 Rack Mount Kit 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide Check to make sure that ...
KM0032 / KM0532 / KM0932 User Manual v Contents FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiSJ/T 11364-2006. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiUser Information . . . . . . . . . . ...
KM0032 / KM0532 / KM0932 User Manual vii IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47SMTP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Association . . . . . . . . . . . . . . . . . . . ....
KM0032 / KM0532 / KM0932 User Manual viii The Port Selection Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Connections . . . . . . . . . . . . . . . . . . . . . ...
KM0032 / KM0532 / KM0932 User Manual ix Chapter 10. Maintenance Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Backup / Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Backup . . . . . ....
KM0032 / KM0532 / KM0932 User Manual xi About This Manual This manual will help you get the most from your KM0032 / KM0532 / KM0932 system. It covers all aspects of installation, configuration and operation. The information provided in the manual is summarized below. Overview Chapter 1, Introduction...
KM0032 / KM0532 / KM0932 User Manual xii Conventions This manual uses the following conventions: Product Information For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the W...
1 Chapter 1 Introduction Overview The KM0032 / KM0532 / KM0932 Matrix KVM Switch gives IT administrators in large corporations advanced access and control of multiple servers. Operators working at up to 5 (KM0532) or 9 (KM0932) keyboard, mouse, and monitor (KVM) consoles can simultaneously and indep...
KM0032 / KM0532 / KM0932 User Manual 2 Server access and control is easily accomplished by means of a convenient, intuitive, graphical user interface. In addition, once initial network setup has been accomplished at the local console level, system administration can conveniently be managed remotely ...
Chapter 1. Introduction 3 Multiplatform support: PC, Mac, Sun, and serial devices End Session function gives Super Administrators and Administrators the ability to terminate user sessions Console conversion – any type of console can control any type of computer; mixed combinations (PS/2 & ...
KM0032 / KM0532 / KM0932 User Manual 4 Broadcast support enables executing the same command on multiple servers at the same time Multilingual user interface support Enhanced video quality via automatic skew compensation support for the KA7240 adapter cable, and the newer adapter cable series (...
Chapter 1. Introduction 5 Cables KVM Adapter Cables KVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac, and serial) and certain cascaded KVM switches to the KM0032 / KM0532 / KM0932. The KVM adapter cables currently available are listed in the table below. Contact your dealer fo...
KM0032 / KM0532 / KM0932 User Manual 6 Components KM0532 / KM0932 Front View No. Component Description 1 Power LED Lights (blue) to indicate that the unit is receiving power. 2 KVM Port LEDs The KVM Port LEDs provide status information about their corresponding KVM Ports, They light as follows: GR...
11 Chapter 2 Hardware Setup Overview For convenience and flexibility, the KM0532 / KM0932’s design utilizes console modules that act as signal translation intermediaries between the KVM consoles and the KVM switch. This allows PS/2 and USB interface consoles to coexist on the same installation. The ...
KM0032 / KM0532 / KM0932 User Manual 12 Before you Begin Stacking and Rack Mounting The KM0032 / KM0532 / KM0932 can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KM0032 / KM0532 / KM0932 can be pl...
Chapter 2. Hardware Setup 13 Rack Mounting The KM0032 / KM0532 / KM0932 can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the fron...
Chapter 2. Hardware Setup 15 Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit: 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the uni...
Chapter 2. Hardware Setup 17 Grounding To prevent damage to your installation it is important that all devices are properly grounded. Use a grounding wire to ground the KM0032 / KM0532 / KM0932 by connecting one end of the wire to the switch’s grounding terminal (see page 9), and the other end of th...
KM0032 / KM0532 / KM0932 User Manual 18 Single Level Installation In a single level installation, there are no additional KVM switches cascaded or daisy chained down from the first level KVM switch. To set up a single level installation, refer to the diagram on page 19 (the numbers in the diagrams c...
Chapter 2. Hardware Setup 19 7. Ground the switch. Use the grounding wire supplied with this package to ground the unit by connecting one end of the wire to the grounding terminal, and the other end of the wire to a suitable grounded object. Note: Do not omit this step. Proper grounding helps to pre...
KM0032 / KM0532 / KM0932 User Manual 20 Multilevel Installations You can greatly expand the number of computers that can be added to your installation by performing a multilevel installation. The KM0532 / KM0932 supports two types of multilevel installation: Cascading Daisy chaining Overview Cas...
Chapter 2. Hardware Setup 21 Cascading KM0532 and KM0932 switches support a 3 level cascade for KM0532 / KM0932 units. They support a 1 level cascade for other compatible model KVM switches (see Supported KVM Switches , page 129). In other words, slave switches cannot be cascaded from non-KM0532 / K...
Chapter 2. Hardware Setup 23 10. Plug the power adapters supplied with the console modules into an appropriate AC power source, and then plug the power adapter cables into the power jacks on the rear of the console modules. 11. Turn on the power to all the computers. Cascaded KM0532 / KM0932 Install...
KM0032 / KM0532 / KM0932 User Manual 24 Cascading Other KVM Switches To cascade KVM switches other than the KM0532 or KM0932, a KVM adapter cable is required. The adapter cable converts the KM0532 / KM0932’s port signals to ones appropriate for the connectors on the KVM switch that you are cascading...
Chapter 2. Hardware Setup 25 Daisy Chaining Up to 7 KM0032 Matrix KVM Switches can be daisy chained from the first level KM0532 / KM0932. The KM0932 is capable of supporting nine independent KVM consoles, while the KM0532 is capable of supporting 5 independent KVM consoles. In a complete daisy chain...
KM0032 / KM0532 / KM0932 User Manual 26 Daisy chained Installation Diagram Network Administration Once the KM0032 / KM0532 / KM0932’s network settings have been configured from a local console (see Network Configuration , page 29), for convenience, administrative tasks can be performed remotely usin...
27 Chapter 3 Super Administrator Setup Overview The KM0032 / KM0532 / KM0932 supports three types of user, as shown in the table, bellow: This chapter discusses the administrative procedures that the Super Administrator performs. First Time Setup Once the KM0032 / KM0532 / KM0932 installation has be...
KM0032 / KM0532 / KM0932 User Manual 28 Since this is the first time you are logging in, key in the default Username: ADMINISTRATOR ; and the default Password: password . Note: For security purposes, you should change the password. (See Changing the Super Administrator Login , page 30 for details.) ...
Chapter 3. Super Administrator Setup 29 Network Configuration To set up the network, do the following: 1. Click the Device Management tab. 2. Select Network on the menu bar. A screen similar to the one below appears: 3. Fill in the fields according to the information provided under Network , page 44...
KM0032 / KM0532 / KM0932 User Manual 30 Changing the Super Administrator Login To change the default Super Administrator Password, do the following: 1. Click the Port Access tab. 2. Select Preferences on the menu bar. 3. Key the old password into the Old Password field. 4. Key a unique new password ...
Chapter 3. Super Administrator Setup 31 Moving On After setting up the network and changing the default Super Administrator username and password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities ...
KM0032 / KM0532 / KM0932 User Manual 32 This Page Intentionally Left Blank
33 Chapter 4 Logging In Overview The KM0032 / KM0532 / KM0932 switch can be accessed from a local console or an internet browser. Browser access is provided for convenience in performing administrative tasks from a remote location. Port switching and port operation procedures can only be performed f...
KM0032 / KM0532 / KM0932 User Manual 34 Browser Login The KM0532 or KM0932 can be accessed via an Internet browser from any platform. Note: 1. The KM0032 is installed as a daisy chained extension to a KM0532 or KM0932, and cannot be accessed directly. It can only be accessed via a login to the switc...
35 Chapter 5 The User Interface Overview Once you have successfully logged in the KM0532 or KM0932’s GUI Main Page appears. The look of the page varies slightly, depending on which method, Console or Web, you used to log in. Each of the interfaces is described in the sections that follow. The Consol...
KM0032 / KM0532 / KM0932 User Manual 36 Console UI Page Components The Console UI page components are described in the table below: No. Item Description 1 Tab Bar The tab bar contains the KM0032 / KM0532 / KM0932’s main operation categories. The items that appear in the tab bar are determined by the...
Chapter 5. The User Interface 37 Console UI Keyboard Navigation You can navigate the Console UI from the keyboard. The hotkey combinations, and their effects, are shown in the table, below: Focus Hotkey Effect Miscellaneous F1 Brings up the About screen. F8 Logs you out of the session. The Tab Bar C...
KM0032 / KM0532 / KM0932 User Manual 38 The Browser UI For the convenience of remote management, the KM0532 or KM0932 can be accessed with most standard web browsers. Once users log in and are authenticated (see Browser Login , page 34), the Web Browser Main Page comes up, with the Port Access page ...
Chapter 5. The User Interface 39 Browser UI Page Components The web page screen components are described in the table, below: No. Item Description 1 Tab Bar The tab bar contains the KM0032 / KM0532 / KM0932’s main operation categories. The items that appear in the tab bar are determined by the user’...
41 Chapter 6 Device Management Overview The Device Management page allows super administrators to configure and control overall KM0032 / KM0532 / KM0932 operations. Note: This page is for super administrators only. Other users can skip this chapter. Device When you click the Device Management tab, t...
KM0032 / KM0532 / KM0932 User Manual 42 Browser UI The Device Management settings are described in the table, below: Item Meaning General Device Name Allows you to give the switch a name. This can be convenient by helping you to distinguish among the various switches in a large, cascaded installatio...
Chapter 6. Device Management 43 When you have finished making your settings, click Save . RootDevice Settings Web Session Timeout When a user is logged in via a web browser and there is no input from the user for the amount of time set with this function, the user is automatically logged out and wil...
KM0032 / KM0532 / KM0932 User Manual 44 Network The Network page is used to specify the KM0032 / KM0532 / KM0932's network environment. Console UI Browser UI
Chapter 6. Device Management 45 Service Ports As a security measure, if a firewall is being used, the super administrator needs to specify the port numbers that the firewall will allow. Users must indicate the port number when they log in. If an invalid port number (or no port number) is given, the ...
KM0032 / KM0532 / KM0932 User Manual 46 ANMS The ANMS (Advanced Network Management Settings) page is divided into two panels, as shown, below: Console UI Browser UI
Chapter 6. Device Management 47 IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KM0032 / KM0532 / KM0932. See IP Installer , page 124 for details. Click one of the radio buttons to select Enable , View Only , or Disable for the IP Installer utilit...
KM0032 / KM0532 / KM0932 User Manual 48 Association The Association page is used to associate a PN0108 PON (Power Over the NET™) power outlet with a KVM port on the Matrix KVM Switch. Once an association has been made, the power status of the device attached to the KVM port can be controlled from th...
Chapter 6. Device Management 49 The page is organized into three main sections, as described in the table, below: To associate a PON outlet with a KVM switch port, do the following: 1. In the Sidebar tree, select the KVM switch port you want to associate with the PON outlet. 2. Drop down the Associa...
KM0032 / KM0532 / KM0932 User Manual 50 3. (Optional) If the device connected to the KVM switch port has a dual power supply, and if you wish to associate a second outlet port with the secondary power supply, drop down the Associated Power Supply 2 list to select the outlet you want to associate wit...
Chapter 6. Device Management 51 Summary Clicking the Summary tab brings up a page similar to the one below: This page provides a sorted listing of the power associations that have been made via the Power Management page. You can change the sort order by clicking the column headings. To remove a ...
KM0032 / KM0532 / KM0932 User Manual 52 Date/Time Console UI Set the parameters according to the information below. Date Click << or >> to move backward or forward by one year increments. Click < or > to move backward or forward by one month increments. In the calendar, click...
Chapter 6. Device Management 53 Browser UI An explanation of the settings found on this page are as follows: Current System Time This section displays the time and date that the switch is currently set to. The time and date fields are for information purposes and cannot be edited. Note: In the Brows...
KM0032 / KM0532 / KM0932 User Manual 54 New System Time Use these fields to change the switch’s time and date settings, as follows: To set the switch’s time and date to match the time and date of the computer you are logged in on, select the Synchronize with computer time radio button. Note: Your ...
Chapter 6. Device Management 55 System Console UI The Console UI’s System page provides system information, including the firmware version, regarding the KM0032 / KM0532 / KM0932 and the modules connected to it. Browser UI The Browser UI’s System page provides detailed information about the devices ...
57 Chapter 7 User Management Overview The User Management page allows super administrators and administrators to create, modify, and delete users and groups, as well as assign device authorizations to them. Up to 1024 accounts and 256 groups can be created. Note: 1. This page is for super administra...
KM0032 / KM0532 / KM0932 User Manual 58 Browser UI: The page is organized into two main areas. All users are listed in the Sidebar at the left of the page. The large panel at the right also lists the users, but provides more detailed information at-a-glance for each. Adding Users To add a user, do t...
Chapter 7. User Management 59 Browser UI: 4. Enter the required information for the user in the appropriate fields. A description of each of the fields is given in the table, below: Field Description Username A minimum of 1 and a maximum of 15 characters is allowed. Password A minimum of 1 and a max...
KM0032 / KM0532 / KM0932 User Manual 60 5. When your selections have been made click Save . When the operation completes, the new user appears in the Sidebar and the main panel. The main panel also shows the user’s type, and whether the account status is currently active or has been disabled. Note: ...
Chapter 7. User Management 61 Modifying User Accounts To modify a user account, do the following: 1. Select Accounts on the menu bar. 2. In the Sidebar, click the user’s name – or – In the main panel, select the user’s name, then click Modify . 3. In the User page that comes up, make your changes, t...
KM0032 / KM0532 / KM0932 User Manual 62 Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user in...
Chapter 7. User Management 63 Browser UI: 4. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A minimum of 1 and a maximum of 16 characters is allowed. Permissions Virtual Media is only available...
KM0032 / KM0532 / KM0932 User Manual 64 5. When your selections have been made click Save . When the operation completes, the new group appears in the Sidebar and the main panel. The main panel also shows whether the group status is currently active or has been disabled. Note: The sort order of the ...
Chapter 7. User Management 65 Users and Groups There are two ways to assign users to – and remove users from – groups: from the Users menu; and from the Group menu. Note: Before you can assign users to groups, you must first create them. See Adding Users , page 58 for details. Assigning Users to a G...
KM0032 / KM0532 / KM0932 User Manual 66 Browser UI: 4. In the Available Groups column, select the group that you want the user to be in. 5. Click the Right Arrow to put the group’s name into the Selected Groups column. 6. Repeat the above for any other groups that you want the user to be in. 7. Clic...
Chapter 7. User Management 67 Console UI: Browser UI: 4. In the Selected Groups column, select the group that you want to remove the user from. 5. Click the Left Arrow to remove the group’s name from the Selected Groups column. (It goes back into the Available Groups column.) 6. Repeat the above for...
KM0032 / KM0532 / KM0932 User Manual 68 Assigning Users to a Group From the Group Menu To assign a user to a group from the Group menu, do the following: 1. Select Groups on the menu bar. 2. In the Sidebar, click the group’s name – or – In the main panel, select the group’s name, then click Modify ....
Chapter 7. User Management 69 Browser UI: 4. In the Available Users column, select the user that you want to be a member of the group. 5. Click the Right Arrow to put the user’s name into the Selected Users column. 6. Repeat the above for any other users that you want to be members of the group. 7. ...
KM0032 / KM0532 / KM0932 User Manual 70 Removing Users From a Group From the Group Menu To remove a user from a group from the Group menu, do the following: 1. Select Groups on the menu bar. 2. In the Sidebar, click the group’s name – or – In the main panel, select the group’s name, then click Modif...
Chapter 7. User Management 71 Browser UI: 4. In the Selected Users column, select the user that you want to remove from the group. 5. Click the Left Arrow to remove the user’s name from the Selected Users column. (It goes back into the Available Users column.) 6. Repeat the above for any other users...
KM0032 / KM0532 / KM0932 User Manual 72 Device Assignment When a user logs in to the Matrix KVM Switch, the GUI comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Port Selection panel at the left of the page. Access permissions for thos...
Chapter 7. User Management 73 Browser UI: Note: Only devices that are powered on appear in the list. 4. Switches and ports are listed in the left hand column. Select the port that you wish to configure the permissions for, then click a radio button to set the permissions according to the information...
KM0032 / KM0532 / KM0932 User Manual 74 5. Repeat the procedure for each port you wish to assign. 6. When you have finished making your choices, click Save . 7. In the confirmation popup that appears, click OK . Assigning Device Permissions From the Group Menu To assign a device permissions to a Gro...
75 Chapter 8 Port Access Overview When you log in to the switch the Port Access page comes up with the Connections page displayed. Console UI Browser UI
KM0032 / KM0532 / KM0932 User Manual 76 Page Layout The Port Access page is organized into several main areas: All the ports that a user is permitted to access are listed in the Port Selection Sidebar at the left of the page. At the bottom of the Sidebar, there is a Show button that gives users ...
Chapter 8. Port Access 77 When you right click on a port in the Browser UI, a small button pops up offering to let you add the port to your Favorites list, and, if the port has been named, to erase the port’s name. Click Add to Favorites to add the port to the Favorites list (see Favorites , page ...
KM0032 / KM0532 / KM0932 User Manual 78 Connections The Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a Matrix KVM Switch is selected in the Sidebar, the Connections page main panel displays a lis...
Chapter 8. Port Access 79 The column headings and their meanings are described in the table, below: Note: The sort order of the information displayed can be changed by clicking the column headings. Port Level When a port is selected in the Sidebar tree, the Connections page changes to display the po...
KM0032 / KM0532 / KM0932 User Manual 80 Connect: Clicking Connect , switches you to the server connected to the port. Vm Mount: Clicking VM Mount , maps a virtual media device connected to the console module’s USB port on the server connected the port. Note: This can only be done with Console Module...
KM0032 / KM0532 / KM0932 User Manual 82 Adding a Favorite Console GUI: To add a favorite under the Console GUI, first select the port in the Sidebar, then click Add (at the bottom of the main panel). Browser GUI: To add a favorite under the Browser GUI: Right click on the port in the Sidebar, then c...
Chapter 8. Port Access 83 Preferences The Preferences page allows users to set up their own, individual, working environments. The Matrix KVM Switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the L...
KM0032 / KM0532 / KM0932 User Manual 84 Changing the Preference Settings Make your settings changes according to the information given in the following table: Setting Function Language Selects the language that the interface displays in. Drop down the list of available languages to choose the one yo...
Chapter 8. Port Access 85 When you have finished making your settings changes, click Save . Restore Defaults Clicking Restore Defaults undoes all Preference page changes that have been made to the Matrix KVM Switch, and returns the parameters to their original factory default settings. Welcome Messa...
KM0032 / KM0532 / KM0932 User Manual 86 Sessions The Session page lets the administrator see at a glance all the users currently logged into the Matrix KVM Switch, and provides information about each of their sessions. Note: The Sessions page is only available with the Browser UI. The meanings of th...
Chapter 8. Port Access 87 Scan Clicking this menu item starts Scan Mode. See Auto Scanning , page 106 for details. Note: Scan is only available with the Console UI. Broadcast When Broadcast is Enabled, commands sent from the console are broadcast to all available computers on the installation. Note:...
KM0032 / KM0532 / KM0932 User Manual 88 Access The Access page is used to set user and group access rights on a port-by-port basis. Console UI Browser UI
KM0032 / KM0532 / KM0932 User Manual 90 Properties Configuring Port Properties To configure a port’s properties, bring up the Port Properties configuration page, as follows: 1. Under the Port Access tab, select the Properties menu item. 2. Click on the port in the Sidebar – or – Select the port in t...
Chapter 8. Port Access 91 An explanation of the configuration fields is given in the table, below: When you have finished making your configuration settings click Save to return to the Properties main page. Restore Defaults Clicking the Restore Defaults button when in the Properties main page causes...
KM0032 / KM0532 / KM0932 User Manual 92 PON If a Power over the NET™ (PON) module is connected to your installation clicking the PON menu item starts a Java Applet viewer that brings up its interface – allowing you to remotely power manage servers connected to the Matrix KVM Switch. (See Association...
93 Chapter 9 Log Overview The Matrix KVM Switch logs all the events that take place on it. The log stores a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in. To view the contents of the log, click the Log icon. A screen similar to the one below ...
KM0032 / KM0532 / KM0932 User Manual 94 Console UI A listing of the events that have been recorded in the log file appear in the main panel: the time of the event is listed in the left column; a description of the event that occurred at that time is listed to the right. To clear the list click Clear...
Chapter 9. Log 95 Browser UI Like the Console page, the events that have been recorded in the log file appear in the main panel: the time of the event is listed in the left column; a description of the event that occurred at that time is listed to the right. To clear the list click Clear All . Log F...
97 Chapter 10 Maintenance Overview The Maintenance tab offers two menu items: Backup/Restore , and Firmware Upgrade : Backup/Restore allows super administrators to backup KM0032 / KM0532 / KM0932 system configuration settings to a file, and restore configuration settings from previously saved file...
KM0032 / KM0532 / KM0932 User Manual 98 The operations performed in the backup/restore procedures are described in the table, below: Backup To back up system configuration settings, do the following: 1. (Optional) In the Backup panel, provide a password for the backup file. Any combination of charac...
Chapter 10. Maintenance 99 Restore To restore system configuration settings, do the following: 1. In the Restore panel, click Browse . 2. Navigate to the directory where the backup file is located and select it. 3. When you return to the Backup/Restore page enter the password you set when the backup...
KM0032 / KM0532 / KM0932 User Manual 100 Firmware Upgrade New firmware versions can be downloaded from our website as they become available. Check the website regularly, to find the latest upgrade packages. Under Firmware Upgrade the following devices get upgraded simultaneously: The master KVM sw...
Chapter 10. Maintenance 101 4. Click Yes to continue. After a short while, the Firmware Upgrade page comes up: All the stations, consoles and KVM adapters that are capable of being upgraded are listed. Note: Only online stations and consoles, as well as KVM adapters connected to online devices show ...
KM0032 / KM0532 / KM0932 User Manual 102 8. Click Upgrade to start the upgrade procedure. As the upgrade proceeds, progress information is shown on the screen. Once the upgrade completes successfully, the switch resets itself. 9. Log in again, and check the firmware version to be sure it is the new ...
103 Chapter 11 Console Port Operation Overview After you have successfully logged in (see Logging In , page 33), the Matrix KVM Switch comes up with the Port Access tab's Connections page displayed. Note: Port operations can only be performed from the Console UI. The Browser UI is for configuration ...
KM0032 / KM0532 / KM0932 User Manual 104 The Port Toolbar The switch interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the Toolbar Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of th...
Chapter 11. Console Port Operation 105 The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to switch to the station previous to the current one in the Sidebar tree. Click to switch to the station that comes after the current one in the Sidebar tre...
KM0032 / KM0532 / KM0932 User Manual 106 Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The Matrix KVM Switch provides the following hotkey features: Auto Scanning Skip Mode Switching Port Number Switching...
Chapter 11. Console Port Operation 107 While Auto Scan Mode is in effect, ordinary keyboard functions are suspended. You must exit Auto Scan Mode in order to regain normal control of the keyboard. To exit Auto Scan Mode press [Esc] or [Spacebar]. Auto Scanning stops when you exit Auto Scan Mode. S...
KM0032 / KM0532 / KM0932 User Manual 108 Keyboard Hotkey Port Switching Hotkey port switching is also available when the toolbar is closed. In order to use this function, however, you must first invoke hotkey mode, as follows: 1. Hold down the Num Lock key; 2. Press and release the minus key; 3. Rel...
Chapter 11. Console Port Operation 109 Hotkey Summary Table The following table summarizes Hotkey operations on the KM0032 / KM0532 / KM0932: Note: You must press [Esc] to exit Auto Scan and Skip Modes. Invocation Hotkey Action [Num Lock] + [-] [Port ID] [Enter] Switches access to the computer that ...
111 Chapter 12 RS-232 Port Operation Overview RS-232 port operation allows Super Administrators or Administrators to establish a serial terminal login to the KM0532 / KM0932 from their computer’s COM port to a Console Module’s RS-232 port. This allows a Super Administrator or Administrator to monito...
KM0032 / KM0532 / KM0932 User Manual 112 Connecting Once you establish a connection via your terminal program, the command screen comes up. 1. Press [Enter] to bring up the Username prompt. 2. Key in your username, then press [Enter] to bring up the Password prompt. 3. Key in your password, then pre...
Chapter 12. RS-232 Port Operation 113 Restrictions Only Super Administrators and Administrators can use this function. It is not available to ordinary users. Super Administrators or Administrators must log in through a serial terminal connection (such as HyperTerminal). A regular login connect...
KM0032 / KM0532 / KM0932 User Manual 114 Command Summary A description of the commands supported with this function is provided in the table below: * Only online ports that are available to the users that are logged into the Console Module(s) are shown with this command. Examples of the commands are...
Chapter 12. RS-232 Port Operation 115 SP This command is used to switch the KVM focus to a particular port. The generic format of this command is: SP XX YY ZZ Where: XX is a two-digit number that represents the console port number on the KM0532 / KM0932 that the Console Module you wish to access c...
KM0032 / KM0532 / KM0932 User Manual 116 Example 3 – Daisy Chained Installation: SP 08 C3 12 This command switches the KVM focus of the session running on Console Port 8 from the port it is currently on to KVM Port 12 of a switch that occupies Station 3 in a daisy chain. After this command is issued...
Chapter 12. RS-232 Port Operation 117 LI This command is used to list the KVM ports that are available on a particular Console Module. The command takes two forms: LI XX LI ALL Where: XX is a two-digit number that represents the console port number on the KM0532 / KM0932 that the Console Module yo...
119 Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do ...
Appendix 121 Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before w...
KM0032 / KM0532 / KM0932 User Manual 122 Technical Support Technical support is available both by email and online (with a browser over the web): International North America United Kingdom When you contact us, please have the following information ready beforehand: Product model number, serial num...
Appendix 123 Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the cert...
KM0032 / KM0532 / KM0932 User Manual 124 IP Address Determination If you are an administrator logging in for the first time, you need to access the KM0032 / KM0532 / KM0932 in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your compute...
Appendix 125 3. Select the KM0032 / KM0532 / KM0932 in the Device List . Note: 1. The computer that you run this program from must be on the same network segment as the KM0032 / KM0532 / KM0932 you want to configure. 2. If the list is empty, or your device doesn't appear, click Enumerate to refresh ...
KM0032 / KM0532 / KM0932 User Manual 126 Troubleshooting Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve ...
KM0032 / KM0532 / KM0932 User Manual 128 Sun Systems * These solutions work for most common Sun VGA cards. If these procedures fail to resolve the problem, consult the manual for the Sun VGA card. Problem Solution Video display problems with HDB-15 interface systems (e.g. Sun Blade 1000 servers). Th...
KM0032 / KM0532 / KM0932 User Manual 130 Additional Connection Diagrams Console Modules KA7230 KA7240
Appendix 131 KVM Adapter Cables PON Setup KA7120 / KA9120 b y A TEN LINK KA7170 / KA9170 b y A TEN LINK KA9130 b y A TEN LINK KA7176 KA7140 b y A TEN LINK KA9140 SERIAL TERMINAL b y Ay A TENT E N LINL IN K PN0108
KM0032 / KM0532 / KM0932 User Manual 134 Factory Default Settings The factory default settings are as follows (in alphabetical order): Setting Default Accessible Ports Super Administrators – Full for all ports All other users – None for all ports. Beeper On (Activated) Date & Time Synchroniz...
Appendix 135 Restoring Factory Default Settings You can restore the factory default settings and the default login settings for the Matrix KVM Switch. Note: When restoring the default login settings, all super administrator, administrator, user, and group accounts are deleted. To restore the factory...
KM0032 / KM0532 / KM0932 User Manual 136 KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table, below: About SPHD Connectors Pin Assignment 1 DCD DB9 Female 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 N/A This product uses SPHD connectors for its KVM and/or Console por...
Appendix 137 Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a...
139 Index A Access, 88 Accounts, 57 Adding users, 58 Deleting, 61 Modifying, 61 Adding users, 58 Additional connection diagrams, 130 ANMS, 46 Association, 48 Auto Scanning, 106 Scan Interval, 106 B Backup / Restore, 97 Browser UI Main Page, 38 C Cables, 5 Cascading, 21 Components, 6 Connection diagr...
KM0032 / KM0532 / KM0932 User Manual 140 Hotkey Summary Table, 109 Hotkey Mode exiting, 108 Hotkey Port Switching, 108 I Installation cascading, 21 daisy chaining, 25 multilevel, 20 overview, 11 single level, 18 Invalid login, 33 IP Address determination , 124 IP Address, 45 IP address, default, 134...
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