Asus RT-AC52U- Manuals

5 Table of contents 4.6.4 Network Services Filter ....................................................... 80 4.7 Administration ........................................................................... 82 4.7.1 Operation Mode .................................................................... 82 ...

6 1 Getting to know your wireless router NOTES: • If any of the items are damaged or missing, contact ASUS for technical inquiries and support, Refer to the ASUS Support Hotline list at the back of this user manual. • Keep the original packaging material in case you would need future warranty servic...

7 1.3 Your wireless router USB LED Off: No power or no physical connection. On: Has physical connection to USB devices. LAN LED Off: No power or no physical connection. On: Has physical connection to a local area network (LAN). WAN LED Off: No power or no physical connection. On: Has physical connec...

9 1.4 Positioning your router For the best wireless signal transmission between the wireless router and the network devices connected to it, ensure that you: • Place the wireless router in a centralized area for a maximum wireless coverage for the network devices. • Keep the device away from metal o...

10 Mounting placement To mount the wireless router onto its stand: 1. Locate the two mounting holes at the bottom of the wireless router. 2. Latch the stand’s two mounting hooks to the wireless router’s mounting holes. 3. Slide the wireless router towards direction of the arrow to secure it to its s...

11 1.5 Setup Requirements To set up your wireless network, you need a computer that meets the following system requirements: • Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX)• IEEE 802.11a/b/g/n/ac wireless capability• An installed TCP/IP service• Web browser such as Internet Explorer, Firefox, Safa...

12 1.6 Router Setup IMPORTANT! • Use a wired connection when setting up your wireless router to avoid possible setup problems. • Before setting up your ASUS wireless router, do the following: • If you are replacing an existing router, disconnect it from your network. • Disconnect the cables/wires fr...

13 2. Using the bundled network cable, connect your computer to your wireless router’s LAN port. IMPORTANT! Ensure that the LAN LED is blinking. 3 Using another network cable, connect your modem to your wireless router’s WAN port. 4. Insert your modem’s AC adapter to the DC-IN port and plug it to a ...

14 3. Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet. 4. Install an IEEE 802.11a/b/g/n/ac WLAN adapter on your computer. NOTES: • For details on connecting to a wireless network, refer to the WLAN adapter’s user manual. • To set up the security settings for your netwo...

15 2 Getting started 2.1 Logging into the Web GUI Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. NOTE: The features may v...

16 2.2 Quick Internet Setup (QIS) with Auto- detection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default s...

17 2. The wireless router automatically detects if your ISP connection type is Dynamic IP , PPPoE , PPTP , L2TP , and Static IP . Key in the necessary information for your ISP connection type. IMPORTANT ! Obtain the necessary information from your ISP about the Internet connection type. for Automati...

18 for Static IP NOTES : • The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. • If QIS failed to detect your Internet connection type, click Skip to manual setting and man...

19 4. Your Internet and wireless settings are displayed. Click Next to continue. 5. Read the wireless network connection tutorial. When done, click Finish .

20 2.3 Connecting to your wireless network After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network. To connect to your network: 1. On your computer, click the network icon in the notification area to display the available wireless ...

21 3 Configuring the General settings 3.1 Using the Network Map Network Map allows you to configure your network’s security settings, manage your network clients, and monitor your USB device.

22 3.1.1 Setting up the wireless security settings To protect your wireless network from unauthorized access, you need to configure its security settings. To set up the wireless security settings: 1. From the navigation panel, go to General > Network Map . 2. On the Network Map screen and under Sy...

23 4. From the Security Level dropdown list, select the encryption method for your wireless network. IMPORTANT! The IEEE 802.11n/ac standard prohibits using High Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these encryption methods, your data rate will drop to IEEE 802.11g 54Mbp...

24 3.1.3 Monitoring your USB device The ASUS RT-AC52U provides one USB 2.0 port for connecting USB devices or USB printer to allow you to share files and printer with clients in your network. NOTE: To use this feature, you need to plug a USB storage device, such as a USB hard disk or USB flash drive,...

25 IMPORTANT! You first need to create a share account and its permission /access rights to allow other network clients to access the USB device via an FTP site/third-party FTP client utility, Servers Center, Samba, or AiCloud. For more details, refer to the section 3.5.Using the USB Application and...

26 Safely removing the USB disk IMPORTANT : Incorrect removal of the USB disk may cause data corruption. To safely remove the USB disk: 1. From the navigation panel, go to General > Network Map . 2. In the upper right corner, click > Eject USB disk . When the USB disk is ejected successfully, ...

27 3.2 Creating a Guest Network The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network. NOTE: RT-AC52U supports up to six SSIDs (three 2.4GHz and three 5GHz SSIDs). To create a guest network: ...

29 3.3 Using the Traffic Manager 3.3.1 Managing QoS (Quality of Service) Bandwidth Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic. To set up bandwidth priority: 1. From the navigation panel, go to General > Traffic Manager > QoS tab. 2. Click ON to...

30 4. On the user-defined QoS rules page, there are four default online service types – web surf, HTTPS and file transfers. Select your preferred service, fill in the Source IP or MAC , Destination Port , Protocol , Transferred and Priority , then click Apply . The information will be configured in ...

31 5. On the User-defined Priority page, you can prioritize the network applications or devices into five levels from the user- defined QoS rules ’ dropdown list. Based on priority level, you can use the following methods to send data packets: • Change the order of upstream network packets that are ...

33 3.4 Setting up Parental Control Parental Control allows you to control the Internet access time. Users can set the time limit for a client’s network usage. To use the parental control function: 1. From the navigation panel, go to General > Parental control . 2. Click ON to enable Parental Cont...

34 3.5 Using the USB Application The USB Applications function provides AiDisk, Servers Center, Network Printer Server and Download Master submenus. IMPORTANT! To use the server functions, you need to insert a USB storage device, such as a USB hard disk or USB flash drive, in the USB 2.0 port on the...

36 3.5.2 Using Servers Center Servers Center allows you to share the media files from the USB disk via a Media Server directory, Samba share service, or FTP share service. You can also configure other settings for the USB disk in the Servers Center. Using Media Server Your wireless router allows DLN...

37 To launch the Media Server setting page, go to General > USB application > Servers Center > Media Servers tab. Refer to the following for the descriptions of the fields: • Enable DLNA Media Server : Select ON/OFF to enable/ disable the DLNA Media Server. Enable iTunes Server? : Select ON...

39 3. From the list of folders, select the type of access permission that you want to assign for specific folders: • R/W: Select this option to assign read/write access. • R: Select this option to assign read-only access. • No : Select this option if you do not want to share a specific file folder. ...

41 2. Configure the following settings: • Maximum Login User Set the maximum number of concurrent connections of the Network Neighborhood or FTP Server. NOTE: Some FTP clients may establish more than one connection. Setting this number too low will lead to login failures. • Device Name Assigns the n...

42 • Work Group Assigns the name of the local RT-AC52U network as seen in Network Neighborhood. NOTE: For Device Name and Work Group, the standard input characters include letters (a-z, A-Z), digits (0-9), space, underscores(_), and hyphens(-). The first and last character should not contain any spa...

44 3.6 Using AiCloud AiCloud is a cloud service application that allows you to save, sync, share, and access your files. To use AiCloud: 1. From Google Play Store or Apple Store, download and install the ASUS AiCloud app to your smart device. 2. Connect your smart device to your network. Follow the ...

45 3.6.1 Cloud Disk To create a cloud disk: 1. Insert a USB storage device into the wireless router. 2. Turn on Cloud Disk . 3. Go to https://www.asusnetwork.net and enter the router login account and password. For better user experience, we recommend that you use Google Chrome or Firefox .

46 4. You can now start accessing Cloud Disk files on devices connected to the network. NOTE: When accessing the devices that are connected to the network, you need to enter the device’s user name and password manually, which will not be saved by AiCloud for security reason.

48 3.6.3 Smart Sync To use Smart Sync: 1. Launch AiCloud, click Smart Sync > Go . 2. Select ON to enable Smart Sync. 3. Click Add new account . 4. Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage. 5. Click Apply .

49 4 Configuring the Advanced Settings 4.1 Wireless 4.1.1 General The General tab allows you to configure the basic wireless settings. To configure the basic wireless settings: 1. From the navigation panel, go to Advanced Settings > Wireless > General tab. 2. Select 2.4GHz or 5GHz as the freque...

51 • WPA/WPA2 Personal/WPA Auto-Personal : This option provides strong security. You can use either WPA (with TKIP) or WPA2 (with AES). If you select this option, you must use TKIP + AES encryption and enter the WPA passphrase (network key). • WPA/WPA2 Enterprise/WPA Auto-Enterprise : This option pr...

52 4.1.2 WPS WPS ( Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button. NOTE : Ensure that the devices support WPS. To enable WPS on your wireless network: 1. From th...

57 4.1.5 RADIUS Setting RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPA-Enterprise, WPA2-Enterprise, or Radius with 802.1x as your Authentication Mode. To set up wireless RADIUS settings: 1. Ensure that the wireless router’s authent...

58 In the Professional Settings screen, you can configure the following: • Frequency : Select the frequency band that the professional settings will be applied to. • Enable Radio : Select Yes to enable wireless networking. Select No to disable wireless networking. • Date to Enable Radio (weekdays) :...

60 • Wireless multicast forwarding : Select Enable to allow the wireless router to forward multicast traffic to other wireless devices that support multicast. Select Disable to prevent the router from forwarding multicast transmissions. • Enable WMM APSD : Enable WMM APSD ( Wi-Fi Multimedia Automati...

63 4.2.3 Route If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service. NOTE : We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables. To configure the LAN Routing ta...

66 E nable NAT : NAT (Network Address Translation) is a system where one public IP ( WAN IP) is used to provide Internet access to network clients with a private IP address in a LAN. The private IP address of each network client is saved in a NAT table and is used to route incoming data packets. Ena...

67 MAC Address : MAC (Media Access Control) address is a unique identifier for your networking device. Some ISPs monitor the MAC address of networking devices that connect to their service and reject any unrecognized device that attempt to connect. To avoid connection issues due to an unregistered M...

69 Trigger Port : Specify a trigger port to open the incoming port. Protocol : Select the protocol, TCP, or UDP. Incoming Port : Specify an incoming port to receive inbound data from the Internet. Protocol : Select the protocol, TCP, or UDP. NOTES: • When connecting to an IRC server, a client PC mak...

70 4.3.3 Virtual Server/Port Forwarding Port forwarding is a method to direct network traffic from the Internet to a specific port or a specific range of ports to a device or number of devices on your local network. Setting up Port Forwarding on your router allows PCs outside the network to access s...

72 Local IP : Key in the client’s LAN IP address. NOTE : Use a static IP address for the local client to make port forwarding work properly. Refer to section 4.2 LAN for information. Local Port : Enter a specific port to receive forwarded packets. Leave this field blank if you want the incoming pack...

73 4.3.4 DMZ Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area Network. Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured o...

75 Enable wildcard : Enable wildcard if your DDNS service requires one. NOTES : DDNS service will not work under these conditions: • When the wireless router is using a private WAN IP address (192.168.x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow text. • The router may be on a network that...

76 4.4 IPv6 This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6. To set up IPv6: 1. From the navigation panel, go to Advanced Settings > IPv6 . 2. Select your Co...

77 4.5 VPN Server VPN ( Virtual Private Network) provides a secure communication to a remote computer or remote network using a public network such as the Internet. NOTE : Before setting up a VPN connection, you would need the IP address or domain name of the VPN server you are trying to access. To ...

78 4.6 Firewall The wireless router can serve as a hardware firewall for your network. NOTE : The Firewall feature is enabled by default. 4.6.1 General To set up basic Firewall settings: 1. From the navigation panel, go to Advanced Settings > Firewall > General tab. 2. On the Enable Firewall f...

80 3. Enter a word or phrase and click the Add button. 4. Click Apply . NOTES: • The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited web...

82 4.7 Administration 4.7.1 Operation Mode The Operation Mode page allows you to select the appropriate mode for your network. To set up the operating mode: 1. From the navigation panel, go to Advanced Settings > Administration > Operation Mode tab. 2. Select any of these operation modes: • Wi...

84 4.7.3 Firmware Upgrade NOTE : Download the latest firmware from the ASUS website at http://www.asus.com To upgrade the firmware: 1. From the navigation panel, go to Advanced Settings > Administration > Firmware Upgrade tab. 2. In the New Firmware File field, click Browse to locate the downl...

85 4.8 System Log System Log contains your recorded network activities. NOTE: System log resets when the router is rebooted or powered off. To view your system log: 1. From the navigation panel, go to Advanced Settings > System Log . 2. You can view your network activities in any of these tabs: •...

86 5 Utilities NOTES: • Install the wireless router's utilities from the bundled support CD. • If Autorun is disabled, run setup.exe from the root directory of the support CD. • The utilities are not supported on MAC OS. 5.1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an A...

87 5.2 Firmware Restoration Firmware Restoration is used on an ASUS Wireless Router that failed during its firmware upgrading process. It uploads the firmware that you specify. The process takes about three to four minutes. IMPORTANT: Launch the rescue mode on the router before using the Firmware Re...

88 3. Set a static IP on your computer and use the following to set up your TCP/IP settings: IP address : 192.168.1.x Subnet mask : 255.255.255.0 4. From your computer’s desktop, click Start > All Programs > ASUS Utility RT-AC52U Wireless Router > Firmware Restoration . 5. Specify a firmwar...

89 NOTE: The print server function is supported on Windows® XP, Windows® Vista, and Windows® 7. To set up the EZ Printer sharing mode: 1. From the navigation panel, go to General > USB Application > Network Printer Server . 2. Click Download Now! to download the network printer utility. NOTE: ...

90 4. Follow the onscreen instructions to set up your hardware, then click Next . 5. Wait a few minutes for the initial setup to finish. Click Next . 6. Click Finish to complete the installation.

92 5.3.2 Using LPR to Share Printer You can share your printer with computers running on Windows® and MAC operating system using LPR/LPD (Line Printer Remote/Line Printer Daemon). Sharing your LPR printer To share your LPR printer: 1. From the Windows® desktop, click Start > Devices and Printers ...

95 7. Click Next to finish setting up the standard TCP/IP port. 8. Install the printer driver from the vendor-model list. If your printer is not in the list, click Have Disk to manually install the printer drivers from a CD-ROM or file.

96 9. Click Next to accept the default name for the printer. 10. Click Finish to complete the installation.

97 5.4 Download Master Download Master is a utility that helps you download files even while your laptops or other devices are switched off. NOTE: You need a USB device connected to the wireless router to use Download Master. To use Download Master: 1. Click General > USB application > Downloa...

98 5. Use the navigation panel to configure the advanced settings. To configure BitTorrent download settings: 1. From Download Master’s navigation panel, click Bit Torrent to launch the Bit Torrent Setting page. 2. Select a specific port for your download task. 3. To prevent network congestion, you ...

100 6 Troubleshooting This chapter provides solutions for issues you may encounter with your router. If you encounter problems that are not mentioned in this chapter, visit the ASUS support site at: http://support.asus.com/ for more product information and contact details of ASUS Technical Support. ...

102 • Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the web GUI, Network Map > Clients page, and hover the mouse pointer over your device in Client Status .

103 6.2 Frequently Asked Questions (FAQs) I cannot access the router GUI using a web browser • If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section. • Ensure that you are using the correct login information. The default factory login name...

104 The client cannot establish a wireless connection with the router. NOTE: If you are having issues connecting to 5Ghz network, make sure that your wireless device supports 5Ghz or features dual band capabilities. • Out of Range: • Move the router closer to the wireless client. • Try to adjust ant...

106 Internet is not accessible. • Check if your router can connect to your ISP’s WAN IP address. To do this, launch the web GUI and go to General > Network Map , and check the Internet Status . • If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described ...

108 Firmware upgrade failed. Launch the rescue mode and run the Firmware Restoration utility. Refer to section 5.2 Firmware Restoration on how to use the Firmware Restoration utility.

109 Cannot access Web GUI A. Disable the proxy server, if enabled. Windows ® 7 1. Click Start > Internet Explorer to launch the browser. 2. Click Tools > Internet options > Connections tab > LAN settings . Before configuring your wireless router, do the steps described in this section fo...

110 MAC OS 1. From your Safari browser, click Safari > Preferences > Advanced > Change Settings... 2. From the Network screen, deselect FTP Proxy and Web Proxy (HTTP) . 3. Cllick Apply Now when done. NOTE: Refer to your browser's help feature for details on disabling the proxy server. B. Se...

111 3. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically . To obtain the IPv6 IP settings automatically, tick Obtain an IPv6 address automatically . 4. Click OK when done. MAC OS 1. Click the Apple icon located on the top left of your screen. 2. Click System Prefe...

113 Appendices Notices ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as wel...

114 Prohibition of Co-location This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter CAUTION : Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the ...

115 Safety Information To maintain compliance with FCC’s RF exposure guidelines, this equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Use on the supplied antenna. Declaration of Conformity for R&TTE directive 1999/5/EC Essential requireme...

116 Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cau...

117 canadiennes ICES-003 et RSS-210. Son fonctionnement est soumis aux deux conditions suivantes: (1) cet appareil ne doit pas causer d’interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent a ecter son fonctionnement. NCC 警語 經型式認證合格之低功率射頻電機，非經許可，公...

118 Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your ...

119 We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software. Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warra...

121 the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) These requirements apply to th...

125 NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPR...

126 For Turkey only EEE Yönetmeliğine Uygundur. Authorised distributors in Turkey: BOGAZICI BIL GISAYAR SAN. VE TIC. A.S. Tel. No.: +90 212 3311000 Address: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBUL CIZGI Elektronik San. Tic. Ltd. Sti. Tel. No.: +90 212 3567070 Address: CEMAL SURURI CD. H...

127 ASUS Contact information ASUSTeK COMPUTER INC. (Asia Pacific) Address 15 Li-Te Road, Peitou, Taipei, Taiwan 11259 Website www.asus.com.tw Technical Support Telephone +886228943447Support Fax +886228907698 Online support support.asus.com ASUS COMPUTER INTERNATIONAL (America) Address 800 Corporate ...

128 Networks Global Hotline Information Region Country Hotline Number Service Hours Europe Cyprus 800-92491 09:00-13:00 ; 14:00-18:00 Mon-Fri France 0033-170949400 09:00-18:00 Mon-Fri Germany 0049-1805010920 09:00-18:00 Mon-Fri10:00-17:00 Mon-Fri 0049-1805010923 ( component support ) 0049-2102959911...

130 NOTE : For more information, visit the ASUS support site at: http://support.asus.com Manufacturer: ASUSTeK Computer Inc. Tel: +886-2-2894-3447 Address: 4F, No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN Authorised representative in Europe: ASUS Computer GmbH Address: HARKORT STR. 21-23, 40880 RA...