Page 2 - Revision History; Date
II Revision History Please refer to the table below for the updates made on Persian II Aspire M5700 Service Guide. Date Chapter Updates
Page 3 - Copyright
III Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4 - Conventions
IV Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WAR NING Alerts you to any damage that might result from doing or not doing specific act...
Page 5 - Preface
V Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market r...
Page 6 - System Specifications; Features; Chapter 1
1 System Specifications Features Operating System
Microsoft Windows Vista (Home Basic, Home Premium, Business) Processor
Socket Type: Intel® Socket T LGA 775 pin
Processor Type:
Intel Conroe/Kensfield/Wolfdale/Yorkfield CPUs
FSB 800/ 1066/1333 MHz CPUs Chipset
Intel G45 + ICH10R PCB
Fo...
Page 7 - Audio; LAN
2
PCI Slot Quantity: 2 FDD
Slot Quantity: 1
Design Criteria:
Should support 1.44MB/3 mode 3.5” Devices SATA
Slot Type: SATA slot
Slot Quantity: 6
Storage Type support:
HDD/CD-ROM/CD-RW/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD SuperMultiPlus/Blu-Ray ODD Audio
Audio Type: HD audio codec
...
Page 8 - USB; BIOS
3
PHY: Intel Boazman 82567V PCI-E Giga LAN. USB
Controller Type: ICH10R
Ports Quantity: 12
4 back panel ports
On-board: 3 2*5 headers ( 6 ports) 4 ports for front daughter board 2 ports reserved . 2 ports for internal card reader
Connector Pin: standard Intel FPIO pin definition
...
Page 10 - Power Supply
5
1 Jumper for clear CMOS
1 on board buzzer
Color management for on board connecter (pls provide proposal)
1 2*10 pin TPM module connector(Reserved)
1 2*4 pin internal speaker header(Reserved)
1 2pin Intrusion Alarm connector(Reserved)
1 2pin OBR header(Reserved)
1 Parallel port conn...
Page 12 - Main board Placement
Page 13 - Block Diagram
Page 14 - The computer’s front panel consists of the following:; Label
9 Aspire M5700 Front Panel The computer’s front panel consists of the following: 1 5 3 2 6 7 4 Label Description 1 USB ports 2 Floppy disk drive Acer Logo 3 Optical drive 4 Card reader 5 Power button 6 LED module 7 Speaker /Microphone jack
Page 15 - Label Description
10 Aspire M5700 Rear Panel Label Description Label Description 1 Power card socket 8 Fan aperture 2 Voltage selector switch 9 Serial port 3 PS/2 keyboard connecter 10 System FAN 4 PS/2 mouse connecter 11 Monitor connector 5 DVI port 12 SPDF connector 6 USB 2.0 connector 13 LAN connector 7 Audio conn...
Page 16 - Hardware Specifications and Configurations; Processor; Item
11 Hardware Specifications and Configurations Processor Item Specification Type Intel Conroe/Kensfield/Wolfdale/Yorkfield processor Socket LGA 775 pin FSB 800/1066 /1333 MHz Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS...
Page 17 - BIOS Hotkey List; Hotkey; Main Board Major Chips; Memory Combinations; Slot
12 BIOS Hotkey List Hotkey Function Description Del Enter BIOS Setup Utility Press while the system is booting to enter BIOS Setup Utility. Main Board Major Chips Item Specification North Bridge Intel G45 South Bridge ICH 10R APG controller Intel G45 Super I/O controller ITE 8720 Audio controller Re...
Page 18 - System Memory; Audio Interface
13 System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB Support memory type DDR2 Support memory interface DDR2 667/800MHz Support memory voltage 1.8V Support memory module package 240-pin DDR2 Support to parity check feature Yes Support to error correctio...
Page 19 - SATA Interface
14 Item Specification Audio controller Intel ICH 10R Audio controller type ALC888S Audio channel codec 7.1 Audio function control Enable/disable by BIOS Setup Mono or stereo Stereo Compatibility Sound Blaster Pro/16 compatible Mixed digital and analog high performance chip Enhanced stereo full duple...
Page 20 - Floppy disk drive Interface; USB Port; Environmental Requirements
15 Floppy disk drive Interface Item Specification Floppy disk drive controller ITE 8720 Floppy disk drive controller resident bus ISA bus Support FDD format 1.44MB USB Port Item Specification Universal HCI USB 2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 4 back p...
Page 21 - Humidity; Vibration
16 Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH Non-operating 10% to 90% RH Vibration Operating (unpacked) 5 ~ 500 Hz: 2.20g RMS random, 10 minutes per axis in all 3 axes 5 ~500 Hz: 1.09g RMS random, 1 hour per axi...
Page 22 - Power Management; Devices
17 Power Management Devices S1 S3 S4 S5 Power Button V V V V USB Keyboard/Mouse V V N/A N/A PME Disabled Disabled Disabled Disabled RCT Disabled Disabled Disabled Disabled WOR Disabled Disabled Disabled Disabled
Devices wake up from S3 should be less than
Devices wake up from S5 should be less t...
Page 24 - System Utilities; no need to run Setup when starting the computer unless you get a Run; Chapter 2
19 System Utilities The manufacturer or the dealer already configures most systems. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area i...
Page 25 - Entering Setup
20 Entering Setup Power on the computer and the system will start POST (Power On Self Test) process. When the message of “Press DEL to enter SETUP” appears on the screen, press the key of [Delete] to enter the setup menu. NOTE: If the message disappears before you respond and you still wish to enter...
Page 27 - Product Information; Parameter
22 Product Information The screen below appears if you select Product Information from the main menu: The Product Information menu contains general data about the system, such as the product name, serial number, BIOS version, etc. This information is necessary for troubleshooting (maybe required whe...
Page 28 - Standard CMOS Setup
23 Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu: The following table describes the parameters found in this menu. Parameter Description Options System Date To set the ...
Page 29 - Advanced Setup
24 Advanced Setup The following screen shows the Advanced Setup: The following table describes the parameters found in this menu. Parameter Description Options Quick Boot Allows BIOS to skip certain tests while booting. This will decrease the time needed to boot the system [Enabled], [Disabled] 1 st...
Page 30 - Advanced Chipset Setup
25 Advanced Chipset Setup The following table describes the parameters found in this menu. Parameter Description Options Intel EIST For Intel platform Disabled/Enabled Intel XD Bit For Intel platform Disabled/Enabled Intel VT For Intel platform Disabled/Enabled Intel AMT For Intel platform Disabled/...
Page 31 - Integrated Peripherals
26 Integrated Peripherals The following table describes the parameters found in this menu. Onboard SATA Controller Enabled Onboard SATA Mode RAID Onboard USB Controller Enabled Legacy USB Support Enabled Onboard Audio Controller Enabled Onboard LAN Controller Enabled Onboard LAN Option ROM Enabled O...
Page 34 - PC Health Status
29 PC Health Status The following table describes the parameters found in this menu: Parameter Description Options CPU/System Temperature Detect CPU Temperature automatically CPU/SYSTEM FAN Speed (RPM) Detect CPU/SYSTEM Fan Speed Status automatically CPU Smart FAN Control The item displays the syste...
Page 35 - Frequency/Voltage Control
30 Frequency/Voltage Control The following table describes the parameters found in this menu: Parameter Description Options Auto Detect DIMM/PCI Clk Always auto detect DIMM/PCI Clk Disabled/Enabled Spread Spectrum Always auto detect Spread Spectrum Disabled/Enabled Auto Detect DIMM/PCI Clock Enabled...
Page 36 - BIOS Security Features
31 BIOS Security Features The following table describes the parameters found in this menu: Parameter Description Options Change Supervisor Password This item is only available when supervisor password is installed, If clear supervisor password, user password should also be cleared. All setup items w...
Page 37 - Load Default Settings
32 Load Default Settings This option opens a dialog box that lets you install defaults for all appropriate items in the Setup Utility. The following table describes the parameters found in this menu: Parameter Description Options Load Default Settings Select the field loads the factory defaults for ...
Page 40 - Machine Disassembly and Replacement; Chapter 3
35 Machine Disassembly and Replacement To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter. Phillips screwdriver (may require different size). NOTE: The screws for the different components vary in siz...
Page 42 - Disassembly Procedure
37 Disassembly Procedure This section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. CAUTION: Before you proceed, make sure you have turned off the system and all peripherals connected to it.
Page 44 - Remove side cover; Remove CPU fan pipe
39 Remove side cover Process: 1. Put the Computer on the worktable lightly. 2. Release left side cover with 2 screws then remove left side cover. Remove CPU fan pipe Process: 1. Release the CPU fan pipe. Push the side cover lightly Screw location Screw location
Page 45 - Remove Cards
40 Remove Cards Process: 1. Release the slot cover tooless 2. Remove VGA ﹑ TV ﹑ Modem Card , the following list is for your reference about the mutual location relation (Optional by SKU). 2 4 3 1
Page 46 - Remove HDD Data Cables
41 Remove HDD Data Cables Process: 1. Remove master HDD data cable from M/B SATA1/SATA3(Optional by SKU). 2. Remove slave ODD data cable from M/B SATA2/SATA4(Optional by SKU) . SAT A 4 SAT A 3 SAT A 2 SAT A 1
Page 47 - Remove ODD DATA cable
42 Remove ODD DATA cable Process: 1. Remove master ODD data/power cable from Master ODD. Remove slave HDD cable Remove master HDD cable
Page 49 - Remove HDD
44 Notice: I. Recovery switch cable is next to FDD port, and the black cable face to the top of Chassis. II. Intrusion switches cable face to front bezel of chassis. Remove HDD Process: 1. Remove Master HDD from the first HDD location. 2. Remove Slave HDD from the second HDD location. (Optional by S...
Page 50 - Remove card reader; Remove FDD Cable
45 Remove card reader Process: 1. Remove card reader from chassis. Remove FDD Cable Process: 1. Remove FDD digital cable just as pictures (Optional by SKU). 2. Plug 4 pins power cord from FDD slot. 3. Remove front bezel light cable from PATA power cable
Page 51 - Remove ODD
46 Remove ODD Process: 1. Push the lock handle release ODD. Remove Front bezel light cable Remove from FDD Remove from M/B “FDD1” slot
Page 52 - Remove Cables
47 2. Remove Master ODD from the location. 3. Remove slave ODD from the location. (Optional by SKU) Remove Cables Process: 1. Remove M/B power cable from M/B “ATX1”. Master ODD location Slave ODD location
Page 53 - Remove System FAN
48 2. Remove 12 V power cable from M/B” JPW1” 3. Remove System Fan cable from M/B”SYS-F2”. Remove System FAN Process: 1. Release four screws according to the following picture.
Page 54 - Remove mother board; Release four screws.
49 2. Remove Sys FAN (Optional by SKU) Remove mother board Process: 1. Release 8 pcs screws form the corresponding hole. Release four screws. 4 3 1 2
Page 55 - Remove CPU cooler
50 2. Release screws according to the following picture in turn. 3. Remove the Mother board from chassis. Remove CPU cooler Process: 1. Remove cooler power cable from M/B “CPU-F2”. 2. Release screw 1 first, then fixes screw 2, screw 3 & screw 4 (As Picture).
Page 56 - Remove memory
51 3. Remove Cooler from the Retention module. Remove memory Process: 1. Remove the first Memory from DIMM. 2. Remove the second Memory from DIMM2 (Optional by SKU).
Page 57 - Remove CPU
52 Remove CPU Process: 1. Remove CPU according following the pictures. Lock the Handle
Page 58 - Remove I/O shielding
53 Remove I/O shielding Process: 1. Remove I/O Shielding.
Page 59 - Troubleshooting; Chapter 4
54 Troubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics:
Power-On Self-Test (POST)
POST Check Points
POST Error Messages List
Error Symptoms List Chapter 4
Page 60 - Chapter 5
Page 66 - Chapter 6
61 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire M5700 . Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). NOTE: Please note WHEN ORDERING FRU PARTS, that y...
Page 67 - Exploded Diagram; NO DESCRIPTION
62 Exploded Diagram NO DESCRIPTION NO DESCRIPTION 1 MAIN-BEZEL 11 FAN 2 3-25-COVER 12 PCI-BRACKET 3 5-25-COVER 13 LEFT SIDE DOOR 4 USB 14 NOTHERBOARD 5 USB-PENEL 15 HDD 6 CHASSIS 16 3.5’ DEVICE 7 USB-PCE-ASN 17 CD-ROM 8 USB-SHTELDING 18 HDD-LOCK-SLIDE 9 RIGHT SIDE DOOR 19 FDD-LOCK-SLTDE 10 POWER SUP...