Actiontec UD800TP - Manuals

2 Action tec USB Home DSL Modem User Guide Minimum System Requirements Active DSL service Computer with a USB connection Microsoft Windows 98 , Windows 98 Second Edition ( SE ), Windows Millennium Edition (Me), Windows 2000 , Windows XP Internet Explorer 4.0 or higher (5.x recommended) or Netscape N...

3 Chapter 1 Introduction Modem Features The Modem features two LED s (lights) on its front panel, and series of ports on its rear panel. We recommend the user become familiar with these features beforeinstalling or setting up the Modem. Front Panel There are two LEDs (light emitting diodes, or light...

4 Action tec USB Home DSL Modem User Guide Rear Panel The Modem has four ports on its rear panel: Line , Phone , USB , and Power . Line Port The Line port is used to connect the Modem to the DSL outlet. Phone Port The Phone port is used to connect a telephone to the Modem. USB Port The USB port is u...

5 Setting Upthe Modem Setting up the Modem involves two basic steps: connecting a computer to theModem, and configuring the Modem to activate the DSL connection and load the software drivers. Connecting a Computer to the Modem The instructions in this section parallel the steps contained in the Acti...

6 Action tec USB Home DSL Modem User Manual 2. The next window appears. Get the Modem , Power Cord , USB Cable , DSL Cable , and Clear Bag from the Quick Start Kit , then click Next . 3. The next window appears. Place the Modem upright in its stand, thenclick Next . 4. The next window appears. Take ...

7 Chapter 2 Setting Up the Modem 5. The next window appears. Plug the larger end of the Power Cord into a Po wer Outlet in a wall, then click Next . 6. When the next window appears, confim the PW (Power) Light on the front of the Modem glows solid green , orange , or red . Click Next . 7. Another wi...

9 Chapter 2 Setting Up the Modem 11. When the next window appears, read the instructions, then get the Phone Filters from the Clear Bag . Click Next . 12. When the next window appears, unplug all phone cords from their respective phone jacks . Click Next . ☞ Note : Do not remove the DSL Cable from t...

10 Action tec USB Home DSL Modem User Manual 13. The following window appears. Plug a phone filter in every phone jack , then click Next . ☞ Note : Do not install a phone filter on the DSL Cable in the phone jack near the computer. 14. When the next window appears, plug the phone cords unplugged in ...

12 Action tec USB Home DSL Modem User Manual 18. When the next window appears, plug the phone filter into the Phone Port on the rear panel of the Modem. The Modem and phone should be connect-ed exactly as shown in the picture, below. Click Next . 19. When the next window appears, the Modem is connec...

13 Chapter 2 Setting Up the Modem Configuring the Modem The following procedure details the steps involved in configuring the Modem toactivate the DSL connection and load the software drivers. The Information Worksheet from the Internet Service Provider ( ISP ) must be available to complete this pro...

14 Action tec USB Home DSL Modem User Manual 3. In the next window, select Specify a location by clicking in the check box next to the text. Then, enter d:\driver in the text box (where “d” is the drive letter of the CD-ROM drive). Click Next . 4. When the next window appears, make sure that the tex...

15 Chapter 2 Setting Up the Modem 6. The first “Actiontec Home DSL Configuration Wizard” window appears. Readthe instructions, then click Next . 7. In the next window, select the one of the options by clicking on the circle nextto the text. • Select the first option (“Preconfigured”) if your DSL pro...

16 Action tec USB Home DSL Modem User Manual 8. If the last option was selected in step 8, use the Information Worksheet providedby the ISP to enter the settings in the next Wizard window, then click Next . 9. The “IP Address” window appears. If the DSL provider supplied a specific IPaddress, click ...

19 Chapter 2 Setting Up the Modem 14. Make sure the PW (Power) and LK (Link) lights on the front of the Modem glow solid green, orange, or red. The Modem is now ready to use.

21 Using the Home DSLSystem Monitor To check the operation of the Action tec USB Home DSL Modem and view its con- nection status, use the Home DSL System Monitor. Home DSL Manager Icon After the Modem has been set up properly (see chapter 2, “Setting Up the Modem,”on page 5 for more details), the “ ...

22 Action tec USB Home DSL Modem User Manual Red bar above red arrows : indicates an error has occurred with the Modem or its software. If this occurs, check all connections to the Modem, and if the problempersists, go to Start, Settings, Control Panel, Device Manager, and check for any yel-low excl...

23 Chapter 3 Using the Home DSL System Monitor Connection Rates The two text boxes in “Connection Rates” section(“Upstream” and“Downstream”) indicate the speed (in kilobits per second) of the Modem’s con-nection. Payload The graph and two text boxes in in the “Payload” section indicate the amount of...

24 Action tec USB Home DSL Modem User Manual Provider Info Clicking Provider Info in the Monitor window brings up the “Provider Info” tab. This tab features information regarding the Modem’s DSL and ISP provider. DSL Provider The “DSL Provider” text box dispays the current DSL provider to which theM...

25 Chapter 3 Using the Home DSL System Monitor Versions Clicking Versions in the Monitor window brings up the “Versions” tab. This tab features statistics and other information regarding the Modem’s software and fir-ware versions. Platform The “Platform” text box displays the version of the operatin...

26 Action tec USB Home DSL Modem User Manual Options Clicking Options in the Monitor window brings up the “Options” tab. This tab features two option check boxes. Actiontec Home DSL Manager If a check is displayed in the box next to “Automatically run Actiontec HomeDSL Manager on system boot,” the H...

27 Troubleshootingand FAQs This chapter contains a list of solutions for problems the user may encounter whileusing the Modem, as well as answers to some of the more frequently asked ques-tions about the Modem. I have more than four phones in my home. Where can I get more microfil-ters? The USB Home...

28 Action tec USB Home DSL Modem User Manual Can I fax over DSL? No. You still need to send your faxes over your regular phone line using an ana-log modem or fax machine. Do I have to pay my phone company and my ISP for DSL service? No. By signing up with an Internet Service Provider for DSL service...

29 Reference This appendix contains information about various topics, including accessinginformation about your Windows computer and wiring under special circum-stances. Locating Computer Information The following procedure is valid for Windows 98 , 98 SE , Me, 2000, and XP . 1. From the desktop, ri...

30 Action tec USB Home DSL Modem User Manual Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow theinstructions below to locate them. If the files are not on the hard drive, they mustbe loaded from the installation disks. Windows 98...

33 Specifications General Model Number UD800TP (USB Home DSL Modem) Dimensions Length: 5.375 in.Width: 4.35 inHeight: 1.25 in Standards ANSI specification T1.413 issue 2G.992.1 (G.dmt)G.992.2 (G.lite) WAN Full-rate DSL modem Speed Up to 8 Mbps downstream, 640 Kbps upstream Cabling Type Phone USB LED...

34 Action tec USB Home DSL Modem User Manual Environmental Power Input External, +5V +- 5% @ 1.5 A Certifications FCC Class C (part 15, 68)UL Operating Temperature 0º C to 40º C (32ºF to 104ºF) Storage Temperature -20ºC to 70ºC (-4ºF to 158ºF) Operating Humidity 10% to 85% non-condensing Storage Hum...

35 Glossary Access Point A device that allows wireless clients to connect to one another. An access pointcan also act as a bridge between wireless clients and a “wired” network, such asan Ethernet network. Wireless clients can be moved anywhere within the cover-age area of the access point and remai...

36 Action tec USB Home DSL Modem User Manual Firewall Prevents users outside the network from accessing and/or damaging files orcomputers on the network. Gateway A device that manages the data traffic of a network, as well as data traffic to andfrom the Internet. IP (Internet Protocol) Address A ser...

37 Appendix C Glossary Subnet Mask A set of four numbers configured like an IP address used to create IP addressnumbers used within a particular network only. TCP/IP (Transmission Control Protocol/Internet Protocol) The standard protocol for data transmission over the Internet. WAN (Wide Area Networ...

39 Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residential ins...

41 Limited Warranty Hardware : Action tec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials,under normal use and service, for twelve (12) months from the date of purchasefrom Action tec Electronics or its author...

42 Action tec USB Home DSL Modem User Manual THIS ACTION TEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPA- RATE END-USER LICENSE AGREEMENT. THIS ACTION TEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWARE. FOR THE AP...

43 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAIN- TENANCE OR USE OF ITS PRODUCTS. ACTION TEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE AL...

44 Action tec USB Home DSL Modem User Manual Governing Law : This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excludingthe United Nations Convention on Contracts for the International Sale of Goods.