Page 2 - Contacting Actiontec Technical Support 3; Contacting; Action; tec Technical Support
Contacting Actiontec Technical Support 3 Contacting Action tec Technical Support Action tec Electronics prides itself on making high-quality, durable, high-performance products. If you should needassistance, the Action tec Technical Support Department is available from 7:00 AM to 10:00 PM Pacific Co...
Page 3 - Do This First; Minimum System Requirements
4 Do This First Do This First Minimum System Requirements • One Pentium class computer, 200 Mhz or higher (prefer-a b l y 3 0 0 M h z o r a b o v e ) w i t h a n a v a i l a b l e P C I s l o t ,32MB RAM and a CD-ROM drive • Microsoft Windows 98 or Microsoft Windows 98 SecondEdition (SE) installed •...
Page 4 - Installing the Home DSL Modem 5; Installing the Home DSL Modem; Switch off; the computer and all peripheral devices
Installing the Home DSL Modem 5 Installing the Home DSL Modem Before you begin the installation of your Internal PCI HomeDSL Modem, Step 1 Switch off the computer and all peripheral devices connected to it. Step 2 Unplug the computer power cord from the wall out-let. Step 3 Remove the computer’s cov...
Page 6 - Put the cover back on the computer and fasten.; OFF; Line; Figure 3: Connecting Devices
Installing the Home DSL Modem 7 Figure 2: Installing the PCI Card Step 7 Put the cover back on the computer and fasten. Step 8 Make sure that all power switches are in the OFF position, then reconnect the power cables to thecomputer and its peripherals. Step 9 Unplug the telephone line cable from th...
Page 7 - Installing the Microfilters; Microfilters are needed for every phone in your household.; Figure 4: Microfilter Setup With The Computer; Microfilter Installation for All Other Phones; Figure 5: Microfilter Setup for All Other Phones
8 Installing the Microfilters Installing the Microfilters Microfilters are needed for every phone in your household. Microfilters are installed on telephones to improve voice callquality when voice and data equipment are using the sametelephone line. Microfilter Installation for Phones that are Conn...
Page 8 - Installing the Modem Drivers 9; Installing the Modem Drivers; Configuring Windows 98/98SE; Add; and identify the modem as; Next
Installing the Modem Drivers 9 Installing the Modem Drivers Configuring Windows 98/98SE Step 1 After you have installed the modem into yourmachine, turn on the power and allow the system toboot normally. Step 2 Windows 98 will immediately display the Add New Hardware Wizard and identify the modem as...
Page 9 - 0 Installing the Modem Drivers; Put a “check” in the box for; Windows 98 will find the
10 Installing the Modem Drivers Step 4 Put a “check” in the box for CD-ROM drive . Before advancing to the next screen, insert the CD-ROM into the computer’s CD-ROM drive. Nowclick the Next button once. Step 5 Windows 98 will find the “TIDSLC32.INF” driver o n t h e C D - R O M a n d i d e n t i f y...
Page 11 - 2 Configuring your Home DSL Modem; Configuring your Home DSL Modem; If the; button to
12 Configuring your Home DSL Modem Configuring your Home DSL Modem Step 1 If the Action tec Home DSL Configuration Wizard window does not appear, then please double clickthe Action tec Home DSL Configuration Wizard icon on your desktop. Step 2 The following screen will appear. Make sure youhave alre...
Page 12 - Configuring your Home DSL Modem 13; America Online; Click the; Finish; button to complete the installation.
Configuring your Home DSL Modem 13 Step 3 Since your DSL service provider is America Online(AOL), please click on “ America Online ” under “DSL Providers (Telco)” and America Online will be selected as your Internet Service Provider. Click Next . Step 4 Click the Finish button to complete the instal...
Page 13 - button and your computer will automati-; Yes; to restart the computer.
14 Configuring your Home DSL Modem Step 5 It is now time to restart your computer. Please clickthe OK button and your computer will automati- cally restart. Step 6 When the computer restarts it will load additionalsoftware from your hard drive. If the informationneeded is not on your hard drive, the...
Page 14 - Installing Your AOL PlusTM Software 15; Installing Your AOL Plus; Current Members
Installing Your AOL Plus™ Software 15 Installing Your AOL Plus ™ Software Current Members If you have purchased this Home DSL Modem from CircuitCity, then you should be signed up for the AOL Plus™ DSLservice. If not, please log on to America Online and enter“DSL” in the keyword section. Click “Yes! ...
Page 15 - button and your computer will restart.
16 Installing Your AOL Plus™ Software Step 3 The following “Current Members” screen gives yout h r e e o p t i o n s . S e l e c t t h e c i r c l e t o s p e c i f y y o u rAmerica Online status. Step 4 For the following screen make sure that the pro-gram is installing the software into “C:/ Americ...
Page 16 - After the; to restart your computer. After the; This program will search your computer for a
Installing Your AOL Plus™ Software 17 Step 6 When the computer restarts, it will set up the DSLfiles on your system. A window will appear askingyou to shutdown the system. Click Yes After the computer has restarted. It will go through the samep r o c e s s a n d t h e s a m e s h u t d o w n w i n d...
Page 17 - 8 Installing Your AOL PlusTM Software; Step 10 Make sure that the “Sign on to America Online; to connect to
18 Installing Your AOL Plus™ Software Step 9 Please click on “DSL: Digital Subscriber Line” if itis not highlighted. Step 10 Make sure that the “Sign on to America Online now!” box is checked. Click Next to connect to America Online and confirm your DSL account. Step 11 America Online will connect y...
Page 18 - Installing Your AOL PlusTM Software 19; New Members
Installing Your AOL Plus™ Software 19 New Members Step 1 Insert the AOL Plus™ CD-ROM Step 2 The AOL Plus™ CD-ROM will automatically startup. The following screen will appear. Select the topcircle for “New Member”, and then click Next . Step 3 For the following screen make sure that the pro-gram is i...
Page 19 - 0 Troubleshooting; Troubleshooting; Does anyone need to visit my home?
20 Troubleshooting Troubleshooting I have more than 4 phones in my home. Where canI get more microfilters? Your Home DSL Modem package should include four (4)microfilters. If you need more, try visiting the retailer fromwhom you purchased this modem. It has been days since I signed up for DSL withAm...
Page 20 - Figure 6: Device Manager; When I pick up my phone, there is no dial tone.
Troubleshooting 21 My computer cannot find my Home DSL Modem If your modem seems to have performed the installation, goto the Start menu on your task bar, Settings, Control Panel,System and Device Manager. If there are any yellow excla-mation marks or red x’s then contact Action tec technical sup- p...
Page 21 - 2 Troubleshooting
22 Troubleshooting • You may have previously installed drivers for the PCImodem card. To check for this, do a right click on the"My Computer" icon on your desktop. Then select "prop-erties". On system properties click on the "Device Man-a g e r " t a b . T h e n c l i c k o n...
Page 23 - 4 Troubleshooting; You will need to obtain the device drivers from the
24 Troubleshooting You will need to obtain the device drivers from the Action- tec. After getting the drivers, you will need to go into the"Device Manager". To access the "Device Manager": • Right click on the "My Computer" icon on your desktop. • Then select "properties&...
Page 24 - Frequently Asked Questions 25; Frequently Asked Questions; How do I know my modem is functioning properly?; tec Home DSL Modem System Monitor
Frequently Asked Questions 25 Frequently Asked Questions Can I share my DSL line with more than one com-puter in my home? America Online does not currently support more than onecomputer on the DSL line. Can I talk on the phone while being connected tothe Internet? Yes. Can I fax over DSL? N o . Yo u...
Page 25 - 6 Frequently Asked Questions; yellow
26 Frequently Asked Questions seconds or if it is constantly yellow , than contact America Online. • When the bar is Grey, your modem is disconnected from the Internet. This can happen when the phone cable is notproperly connected to the back of the modem, or the tele-phone line is not working prope...
Page 26 - Notices; FCC Regulations
Notices 27 Notices FCC Regulations The following statements are provided in accordance withthe Federal Communications Commission (FCC) regula-tions. Please read these statements carefully before installingyour modem. FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules. Ont...
Page 28 - Notes
Notes 29 Notes HOMEDSLP.FM Page 29 Tuesday, September 19, 2000 9:46 AM