Actiontec GT704WR - Manuals

2 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 3 Chapter 1 Introduction s FTP firmware upgradeable s Web download support s 802.11b/g support Getting to Know the Router This section contains a quick description of the Router’s lights, ports, etc.The Router contains several indicator ligh...

4 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 5 Chapter 1 Introduction Internet Light When the Internet light glows steadily, the Router is connected to the DSL pro- vider via an Ethern et c able/DSL modem. Wireless Light The Wireless light illuminates when the Router is connected wirel...

4 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 5 Chapter 1 Introduction Cable/DSL Port The Cable/ DSL port is used to connect the Router to an Ethernet cable/ DSL modem. Reset Switch Depressing the Reset switch for one or two seconds will power cycle the Router (similar to unplugging and...

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7 Setting Up the Router The instructions that follow parallel the steps contained in the Action tec Installation Buddy ® , which provides a visual guide to setting up the Router. It is recommended the user run the Installation Buddy first, before attempting any other procedures. To set up the Router...

8 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 9 Chapter 2 Setting Up the Router 2. Read the instructions, select Initial Setup by clicking on the appropriate check box, then click Next . 3. Read the on-screen instructions, select the type of modem to which the Router will be connected (...

8 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 9 Chapter 2 Setting Up the Router 4. Read the on-screen instructions concerning connecting the Router to a net- work with another router/gateway connected to it, then click Next . 5. Make sure the items needed to connect the Router to the fi...

10 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 11 Chapter 2 Setting Up the Router 6. Locate the Ethernet cable connecting the cable/ DSL modem to the computer, then click Next . 7. Unplug the Ethernet cable connected to the cable/ DSL modem from the computer, then click Next .

10 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 11 Chapter 2 Setting Up the Router 8. Get the Router from the kit, then click Next . 9. Get the yellow Ethernet cable from the kit, then click Next .

12 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 13 Chapter 2 Setting Up the Router 10. Plug one end of the yellow Ethernet cable into one of the yellow Ethernet ports on the back of the Router, then click Next . 11. Plug the other end of the yellow Ethernet cable into an Ethernet port on...

12 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 13 Chapter 2 Setting Up the Router 12. Get the black Power cord from the kit. Click Next . 13. Plug the smaller end of the black Power cord into the black Power port on the back of the Router. Click Next .

14 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 15 Chapter 2 Setting Up the Router 14. Plug the larger end of the black Power cord into a power outlet . Click Next . 15. Make sure the Power light glows solid green (it may take a few moments) and one of the Ethernet lights flickers. Click...

18 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 19 Chapter 2 Setting Up the Router 22. If Static IP was selected in step 21 , enter the IP Address , Subnet , Router , DNS 1 , and DNS 2 information (if applicable) in the proper text boxes. This information should be available in the ISP ....

18 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 19 Chapter 2 Setting Up the Router 24. The Installation Buddy checks the configuration of the Router. 25. When the configuration is complete, a series of “Congratulations” screens appear. Read the on-screen information, then click through t...

21 Performing a Basic Setup This chapter is a guide through a basic setup of the Router, including how to con-nect the Router to the ISP and changing the user name and password. To complete a basic setup, the user will need information provided by the ISP . This information is sometimes provided in ...

22 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 23 Chapter 3 Performing a Basic Setup 3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin Basic Setup . 4. In the next screen, follow the onscreen instructions, then click Next . 5. In the next screen, select t...

24 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 25 Chapter 3 Performing a Basic Setup 8. The “Congratulations” screen appears. The Router is successfully configured. The Power light flashes rapidly while the Router restarts, then glows steadily green when fully operational. The Internet ...

24 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 25 Chapter 3 Performing a Basic Setup 4. The “Save and Restart” page appears. Click “Save and Restart” to save the set- tings changed in the Change Admin Username/Password screen. Once the Router has rebooted, the password is active. To acc...

27 # Using Advanced Setup This section contains information concerning setting up the advanced features of the Router, such as wireless settings, remote management, and Web site blocking. Accessing Advanced Setup To access the Advanced Setup configuration screens: 1. Open a Web browser. In the “Addr...

28 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 29 Chapter 4 Using Advanced Setup 4. In the next screen, read the recommendations. To perform an advanced setup on the Router, click Begin Advanced Setup . 5. The “Configuring the Advanced Settings” screen appears. To check all the set- tin...

28 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 29 Chapter 4 Using Advanced Setup WAN IP Address Selecting WAN IP Address in the “Advanced Configuration” screen generates the “ WAN IP Address” screen. WAN IP Address allows manual set up of the IP address of the Router. There are three wa...

30 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 31 Chapter 4 Using Advanced Setup If a User Name , Password and/or Static IP was entered in the Installation Buddy or during Basic Setup, it should be displayed in the “Broadband Connection via PPPoE ” screen. If not, enter the information ...

30 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 31 Chapter 4 Using Advanced Setup Specify a Static IP Address Select this option if the ISP service is configured to use RFC 1483 Bridged or Routed using a Static IP Address. Enter the IP Address , Subnet Mask , and Default Router Address p...

32 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 33 Chapter 4 Using Advanced Setup Wireless Settings Selecting Wireless Settings in the “Advanced Configuration” screen generates the “Wireless Settings” screen. Wireless To activate the wireless radio, click in the circle next to On . To tu...

32 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 33 Chapter 4 Using Advanced Setup Security There are four wireless security options: Off, WEP, WEP+802.1 x, and WPA . The lat- ter three options are different types of wireless security. Off Selecting Off disables wireless security. Selecti...

34 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 35 Chapter 4 Using Advanced Setup WPA Activating WPA ( W i-Fi P rotected A ccess) and clicking Next in the Wireless Settings screen generates the “Wireless WPA Settings” screen. There are two levels of WPA . The “Group Key Interval,” “Serve...

36 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 37 Chapter 4 Using Advanced Setup This feature allows the user to control the Wireless LAN Network by denying or allowing wireless access by specifying the MAC Address of the wireless client(s) allowed or denied on the wireless network Afte...

36 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 37 Chapter 4 Using Advanced Setup LAN IP Address Selecting LAN IP Address in the “Advanced Configuration” screen generates the “ LAN IP Address” screen. The values in the “LAN IP Address” and “Netmask” text boxes are the IP address and Subn...

38 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 39 Chapter 4 Using Advanced Setup DNS (Dynamic or Static) These options designate the type of DNS server provided by the ISP . If the ISP provided DNS server information, select the type here. If not, leave as is. DNS Server 1 “ DNS Server ...

40 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 41 Chapter 4 Using Advanced Setup Netmeeting If a computer on the network uses Netmeeting, enable Netmeeting, by clicking the circle next to “On” and entering the IP address of the computer. Click Next , then click Save and Restart to apply...

40 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 41 Chapter 4 Using Advanced Setup Remote Management Selecting Remote Management in the “Advanced Configuration” screen gener- ates the “Remote Management” screen. Remote Management allows access to the Router through the Internet via anothe...

42 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 43 Chapter 4 Using Advanced Setup Port Forwarding Selecting Port Forwarding in the “Advanced Configuration” screen generates the “Port Forwarding” screen. Port forwarding allows certain programs to bypass the Router’s built-in firewall, all...

42 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 43 Chapter 4 Using Advanced Setup In this screen, the user can allow only certain IP addresses to access forwarded ports. Enter the port range of the forwarded ports in the “Remote IP Port Range” text boxes, enter the IP address to be allow...

44 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 45 Chapter 4 Using Advanced Setup Firewall Selecting Firewall in the “Advanced Configuration” screen generates the “ Firewall Security Level ” screen. Select the level of security needed for the network. See Appendix F on page 99 for detail...

44 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 45 Chapter 4 Using Advanced Setup Static Routing Selecting Static Routing in the “Advanced Settings” screen generates the “Static Routing” screen. Enter the addresses in their respective text boxes, then click Add . The address will appear ...

47 Viewing the Router’s Settings After configuring the Router, settings can be viewed by selecting Status in the Main Menu. In the left hand column, there are other Status options available: Routing Table , WAN Status , LAN Status , and Active User List . No settings (other than connecting or discon...

48 Action tec 54 Mbps Wireless DSL Router User Manual 49 Chapter 5 Viewing the Router’s Settings Routing Table Selecting Routing Table generates the “Routing Table” screen. This screen displays on overview of the Router’s routes. WAN Status Selecting WAN Status in the Current Status screen generates...

50 Action tec 54 Mbps Wireless DSL Router User Manual LAN Status Selecting LAN Status generates the “ LAN Status” screen. This screen displays on overview of the Router’s LAN (Local Area Network) port connections. Active User List Selecting Active User List generates the “Active User List” screen. T...

51 Using Utilities To access the Router’s Web-based Utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From this screen, the Web activity log can be viewed, the DSL settings changed, the Router’s factory default settings restored, and the Router’s firmware upgra...

52 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 53 Chapter 6 Using Utilities Auto Refresh To set the Web Activity Log screen to automatically refresh at certain intervals, acti-vate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log screen, then enter a time va...

52 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 53 Chapter 6 Using Utilities Upgrade Firmware Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade Firmware” screen. Action tec periodically posts firmware upgrades to enhance the capabilities and boost the performanc...

55 Setting Up a Network Other computers can be connected to the Router to form a network, which allows the computers to transfer files, communicate with each other, and share an Internet connection. The networked computers can be connected to the Router in two ways: Ethernet or wirelessly. Ethernet ...

56 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 57 Chapter 7 Setting Up a Network 4. When the next window appears, get the yellow Ethernet cable from the kit, then click Next . 5. Plug one end of the yellow Ethernet cable into one of the open yellow Ethernet ports on the back of the Rout...

58 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 59 Chapter 7 Setting Up a Network 6. Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer, then click Next . ☞ Note : An Ethernet port looks similar to a phone port, but is slightly bigger. 7. Ma...

60 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 61 Chapter 7 Setting Up a Network Wireless ☞ Note : Computers wirelessly connected to the Router must have wireless capabilities (via a PCI wireless adapter, USB wireless adapter, built-in wireless adapter, etc.). 1. Insert the Installation...

60 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 61 Chapter 7 Setting Up a Network 3. Select Wireless , then click Next . 4. Read the on-screen instructions, then click Finish . After performing the procedure outlined in the screen, above, make sure the com-puter and the Router are using ...

63 Troubleshooting This chapter contains a list of problems that may be encountered while using the Router, and techniques to solve them. Note that these techniques may not be suc-cessful in all cases. Also included is a list of frequently asked questions. Troubleshooting Cannot Use the Internet Phy...

64 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 65 Chapter 8 Troubleshooting Frequently Asked Questions This section contains a list of questions concerning the Router, and answers to the questions. General I have run out of Ethernet ports on my Router. How do I add more computers? Plugg...

64 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 65 Chapter 8 Troubleshooting Do I need a specific cable or DSL modem to use the Router? No, the Router works with any Ethernet cable, and virtually any cable/ DSL modem. Wireless Can I use an 802.11b wireless card to connect to the Router? ...

66 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 67 Chapter 8 Troubleshooting Can my wireless signal pass through floors, walls, and glass? The physical environment around the Router can have a varying effect on wire-less signal strength and quality. The more dense an object, the greater ...

66 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 67 Chapter 8 Troubleshooting Windows NT, 2000, and XP - Select Start , Run and type cmd . Press Enter . When the command screen is displayed, type ipconfig and press Enter . I used DHCP to configure my network. Do I need to restart my compu...

68 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 69 Chapter 8 Troubleshooting Connections Everything appears to be setup properly with the Router, but I can’t connect to the Internet. Why? If you had your Internet connection already set up on your computer, you may need to power cycle you...

68 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 69 Chapter 8 Troubleshooting How do I make a HEX-based WEP key? 64-bit - Generated as 10 alphanumeric characters ( 0 - 9 , a-f ). Example: 843 c 29 a 562 . 128-bit - Generated as 29 alphanumeric characters ( 0 - 9 , a-f ). Example: 3 c 29 f...

71 Reference This appendix contains information about various topics, including accessing information about your Windows computer. Locating Computer Information The following procedure is valid for computers running Windows 98 SE , Me, NT 4.0 , 2000, and XP . 1. From the desktop, right-click on My C...

72 Action tec 54 Mbps Wireless Cable/DSL Gateway User Manual 73 Appendix A Reference Locating Windows Operating System Files If the operating system files reside on the hard drive of the computer, follow the instructions below to locate them. If the files are not on the hard drive, they must be load...

76 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 77 Appendix B Setting Up Static IP on the Computer 3. Another menu appears. Select Control Panel . 4. When the “Control Panel” window appears, double-click Network .

78 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 79 Appendix B Setting Up Static IP on the Computer 9. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 10. Click OK . The TCP/IP Properties ...

82 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 83 Appendix B Setting Up Static IP on the Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection . A number may be displayed after the Local Area Connection. If more than one Local Area Connection is...

84 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 85 Appendix B Setting Up Static IP on the Computer 12. Enter the following address in the “Subnet mask” text box: 255.255.255.0 Enter the periods in the address by pressing the space bar on the keyboard. 13. Click OK . The “Internet Protoco...

86 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 87 Appendix B Setting Up Static IP on the Computer 3. When the “Control Panel” window appears, double-click Network Connections . 4. In the “Network Connections” window, double-click Local Area Connection . A number may be displayed after t...

86 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 87 Appendix B Setting Up Static IP on the Computer 5. The “Local Area Connection Properties” window appears. Select General . 6. In the “This connection uses the following items” list box, double-click Internet Protocol ( TCP/IP ) . 7. The ...

89 Computer Security The Internet is a giant network of computers located all over the world. When a computer is connected to the Internet, it can exchange information with any other computer on the Internet. This allows a computer user to send E-mail, surf the World Wide Web, download files, and bu...

90 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 91 Appendix C Computer Security Router Security If connecting to the ISP through Point-to-Point Protocol ( PPP ), be sure to provide the Router an administrative password. If a password is not set, someone on the Internet can access the Rou...

90 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 91 Appendix C Computer Security Network Applications Network applications (such as software programs) that allow remote access to the computer also make the computer vulnerable to access from other people on the Internet. If using a network...

93 Specifications General Model Number GT704WR-00 (54 Mbps Wireless Cable/ DSL Router) Standards IEEE 802.3x (10BaseT, full duplex capable)IEEE 802.3u (100BaseTX, auto negotiation)IEEE 802.11b/g (Wireless) Protocol LAN - CSMA / CD WAN 10/100 RJ-45 Ethernet port LAN 10/100 RJ-45 switched Ethernet por...

94 Action tec 54 Mbps Wireless Cable/DSL Router User Manual Wireless Operating Range Indoors Up to 91 M ( 300 ft.) Outdoors Up to 533 M ( 1750 ft.) Topology Star (Ethernet) LED Indicators Power, Internet, Wireless, Ethernet ( 4 ) Environmental Power External, 12V DC , 600 mA Certifications FCC Class...

95 Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the cover-age area of the access point and rem...

96 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 97 Appendix E Glossary Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damag-ing files or computers on the network. Gateway A cen...

96 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 97 Appendix E Glossary PPPoE (Point-To-Point Protocol over Ethernet)/PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of the network. Subnet Mask A set of fo...

99 Firewall Security Level Services Table The following information is related to the Firewall options (High, Medium, and Low) section in the “Advanced Setup” chapter of this manual (see page 44 ). The types of services and their respective ports are listed in the two right-hand col-umns: the “In” c...

100 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 101 Appendix F Firewall Security Medium Security Level Service Port In Out http 80 no yes dns 53 no yes ftp 21 no yes telnet 23 no yes smtp 25 yes yes pop3 110 yes yes nntp 119 no yes real audio/video 7070 yes yes icmp n/a no yes H.323 172...

100 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 101 Appendix F Firewall Security Basic Security Level NAT ( N etwork A ddress T ranslation) only. Service Acronym Definitions http H yper T ext T ransfer P rotocol. This protocol delivers information over the Internet, and is used when a c...

102 Action tec 54 Mbps Wireless Cable/DSL Router User Manual real audio/video A protocol used to transfer Real Audio or Real Video files. icmp I nternet C ontrol M essage P rotocol. Allows error messages, text packages, and informational messages to be transferred over the Internet. H.323 A standard...

103 Non-Windows System Setup The Router supports both the Classic Macintosh operating systems ( 9.2.2 and below), as well as OS X . ☞ Note : When installing any software, consult the user manual and help files supplied with the software for detailed information. Action tec provides the following inf...

104 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 105 Appendix G Non-Windows Setup 2. When the “ TCP/IP ” window appears, select Edit from menu bar, then select User Mode . 3. When the “User Mode” window appears, select Advanced , then click OK . 4. In the “ TCP/IP ” window, select Ethern...

104 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 105 Appendix G Non-Windows Setup OS X 1. From the Apple Menu, select System Preferences . 2. When the “System Preferences” window appears, click Network .

106 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 3. The Network window appears. Select Built-In Ethernet from the “Show” drop-down list. 4. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP . 5. Click Apply Now and close the “System Preferences” application. The T...

107 Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential ...

108 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 108 2. This device must accept any interference received, including interference that may cause unwanted operation. ☞ Note : To comply with FCC RF exposure compliance require- ments, the antenna used for this transmitter must be installed ...

109 Limited Warranty Hardware : Action tec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Action tec Electronics or its aut...

110 Action tec 54 Mbps Wireless Cable/DSL Router User Manual THIS ACTION TEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTION TEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWA...

110 Action tec 54 Mbps Wireless Cable/DSL Router User Manual 111 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. ACTION TEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS ...

112 Action tec 54 Mbps Wireless Cable/DSL Router User Manual Governing Law : This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of ...