Actiontec GT701DNF - Manuals

3 Chapter 1 Introduction Getting to Know the Modem This section contains a quick description of the Modem’s lights, ports, etc. The Modem has several indicator lights (LEDs) on its front panel and a series of ports on its rear panel. Front Panel The front panel of the Modem features four lights: Pow...

4 Actiontec DSL Modem User Manual Internet Light When the Internet light glows steadily, the Modem is connected to the DSL provider. Ethernet Light The Ethernet light illuminates when the Modem is connected to a computer via its yellow Ethernet port. Rear Panel The rear panel of the Modem features t...

5 Chapter 1 Introduction Reset Switch Depressing the Reset switch restores the Modem’s factory default settings. To reset the Modem, depress and hold the Reset switch for five to seven seconds. The reset process will start after releasing the switch, during which the Power light will turn from green...

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7 Performing a Quick Setup This chapter is a guide through a quick set up of the Modem, including how to connect the Modem to the ISP . To complete the quick setup, have the Welcome Letter or ISP Worksheet handy. If the document is not available, contact the ISP immediately. Accessing Quick Setup Sc...

8 Actiontec DSL Modem User Manual 2. Another screen appears. Click Manual Setup for Internet Access . 3. Follow the instructions in the “Welcome to the Quick Setup” screen, then click Next . 4. At the top of the next window, select the type of connection used by the ISP. 4a. If PPPoA or PPPoE was se...

9 Chapter 2 Performing a Quick Setup 5. Click Apply at the bottom of the screen. 6. Read the instructions on the next screen. The Modem is successfully configured. The Power light flashes rapidly while the Modem restarts, then glows steadily green when fully operational. The Internet light will also...

10 Actiontec DSL Modem User Manual 4. Click Apply at the bottom of the screen. 5. Read the instructions on the next screen. The user name and password are successfully changed. Once the Modem has rebooted, the new user name and password are active. To access the Modem’s Web Configuration screens, th...

11 Viewing the Modem’s Status After configuring the Modem, the Modem’s connection and network status can be viewed. The Internet connection status is viewed in the “Broadband Connection Status” screen, while the network status is viewed in the “My Network” screen. Broadband Connection Status To view...

12 Actiontec DSL Modem User Manual PPP Status The middle section of the Broadband Connection Status screen displays the status of the Modem’s PPP connection, including user name, authentication failures, and packets sent and received. DSL Status The bottom section of the Broadband Connection Status ...

13 Chapter 3 Viewing the Modem’s Status In the menu on the left side of the Broadband Connection Status screen, there are two other options available to view: NAT Table and Routing Table . Click to gen- erate the option of choice. NAT Table Selecting NAT Table generates the “NAT Table” screen. This ...

14 Actiontec DSL Modem User Manual Network Status To view the Modem’s network status, select My Network from the strip of icons at the top of any Modem GUI screen. The “My Network” screen appears, listing all devices connected to the network. From this screen, various settings can be accessed, inclu...

15 # Configuring Advanced Setup Options This chapter explains how to configure the Modem’s advanced setup options, such as Remote Management, DHCP settings, and Quality of Service (QoS). Accessing the Advanced Setup Options To access the “Advanced Setup” options, follow these instructions: 1. Open a...

16 Actiontec DSL Modem User Manual 2. The Main screen appears. Click Advanced Setup . 3. A login window appears. Enter the user name and password in the appropri- ate text boxes, then click OK . ☞ Note: The default user name is “admin.” The default password is “password.”

17 Chapter 4 Configuring Advanced Setup Options 4. The “Advanced Setup” screen appears. To modify a specific configuration, click on its name in the menu bar on the left, or from the list in the middle of the screen. DSL Settings To access DSL Settings, select DSL Settings from the “Advanced Setup” ...

18 Actiontec DSL Modem User Manual DHCP Settings Selecting DHCP Settings in the “Advanced Setup” screen generates the “DHCP Settings” screen. The Modem has a built-in DHCP (Dynamic Host Configuration Protocol) server that automatically assigns a different IP address to each computer on the network, ...

19 Chapter 4 Configuring Advanced Setup Options Ending IP Address This is the IP address at which the DHCP server stops assigning IP addresses. We recommend keeping the factory default settings (192.168.0.254). The beginning and ending IP addresses define the IP address range of the Modem. If the de...

20 Actiontec DSL Modem User Manual DNS Server 2 This is the secondary DNS provided by the ISP. If the ISP provided secondary DNS server information, enter it here. If not, leave the text box intact. When finished in this screen, click Apply to activate any changes made. LAN IP Address Selecting LAN ...

21 Chapter 4 Configuring Advanced Setup Options WAN IP Address Selecting WAN IP Address in the “Advanced Setup” screen causes a warning screen to appear. Read the on-screen warning, then click Yes to continue. The “WAN IP Address” screen appears.

22 Actiontec DSL Modem User Manual WAN IP Address allows manual set up of the IP address of the Modem. To do this: ☞ Note : Some DSL providers use PPPoE to establish communica- tion with an end user. Other types of broadband Internet con-nections (such as fixed point wireless) may use either DHCP or...

23 Chapter 4 Configuring Advanced Setup Options QoS Settings Upstream Selecting QoS Settings Upstream from the “Advanced Setup” screen causes the “QoS Upstream Settings” screen to appear. QoS (Quality of Service) allows the prioritization of certain types of data traf-fic (such as VoIP traffic) over...

24 Actiontec DSL Modem User Manual Total Available Bandwidth Displays the total amount of available bandwidth (in kilobits per second). High Priority Bandwidth Enter the amount of high priority bandwidth to be used by the prioritized traffic type (cannot exceed total available bandwidth). Priority A...

25 Chapter 4 Configuring Advanced Setup Options QoS Settings Downstream Selecting QoS Settings Downstream from the “Advanced Setup” screen causes the “QoS Downstream Settings” screen to appear. The “QoS Downstream Settings” screen is identical to the “QoS Upstream Settings” screen, with the exceptio...

26 Actiontec DSL Modem User Manual QoS Status Selecting QoS Status from the “Advanced Setup” screen causes the “QoS Status” screen to appear. This screen displays the status of QoS upstream and downstream traffic, and differentiates both streams into high priority and normal priority traffic. Remote...

27 Chapter 4 Configuring Advanced Setup Options 3. Activate Remote Management by selecting the appropriate On radio button. 4. Write down the WAN IP address of the Modem (see “WAN IP Address”). 5. On a computer outside of the network, open a Web browser and enter the Modem’s WAN IP address in the Ad...

28 Actiontec DSL Modem User Manual Dynamic Routing Selecting Dynamic Routing in the “Advanced Setup” screen generates the “Dynamic Routing” screen. If another gateway or router is set up behind the Modem in the network configu-ration, consult the documentation that came with the other gateway to see...

29 Chapter 4 Configuring Advanced Setup Options UPnP (Universal Plug and Play) Selecting UPnP in the “Advanced Setup” screen generates the “ UP n P ” screen. In this screen, the Universal Plug and Play option is turned on or off by activating the appropriate circle. Universal Plug and Play is a zero...

30 Actiontec DSL Modem User Manual Remote Syslog Capture Selecting Remote Syslog Capture in the “Advanced Setup” screen generates the “Remote Syslog Capture” screen. In this screen, the user can configure the Modem to allow a remote computer to access the Modem’s system activity logs. When finished ...

31 # Configuring Security Settings This chapter explains how to configure the Modem’s wired security capabilities, including firewall settings, DMZ hosting, and network address translation. Accessing Wired Security Screens To access the Wired Security configuration screens, follow these instructions...

32 Actiontec DSL Modem User Manual 3. A login window appears. Enter the user name and password in the appropri- ate text boxes, then click OK . ☞ Note: The default user name is “admin.” The default password is “password.” 4. The “Security” screen appears. To modify a specific configuration, click on...

33 Chapter 5 Configuring Security Settings Firewall Selecting Firewall in the Security screen generates the “Firewall Settings” screen. Select the level of security needed for the network. ☞ Note : If VPN connections need to made through the Modem, the Firewall must be set to Off. No VPN connections...

34 Actiontec DSL Modem User Manual High If High is selected in the “Firewall Security Level” screen, the services with a check mark beside them will remain open (either incoming, outgoing, or both, depending on the checkmarks), as shown in the figure below. These settings can be modified to customiz...

35 Chapter 5 Configuring Security Settings Medium If Medium is selected in the “Firewall Security Level” screen, the services with a check mark beside them will remain (either incoming, outgoing, or both, depending on the checkmarks), as shown in the figure below. These settings can be modified to c...

36 Actiontec DSL Modem User Manual Low If Low is selected in the “Firewall Security Level” screen, the services with a check mark beside them will remain open (either incoming, outgoing, or both, depending on the checkmarks), as shown in the figure below. These settings can be modified to customize ...

37 Chapter 5 Configuring Security Settings Port Forwarding Selecting Port Forwarding in the Security screen generates the “Port Forwarding” screen. This screen allows certain programs to bypass the Modem’s built-in firewall, allow-ing access to parts of the network (for hosting a Web or ftp server, ...

38 Actiontec DSL Modem User Manual Rule Management To create a custom set of rules, click the “User” radio button, then click New . The “Rule Management” screen appears. In this screen, the user can create a custom rule not defined in the programming. To do this (using a single port): 1. Enter the r...

39 Chapter 5 Configuring Security Settings For multiple ports: 1. Enter the rule name in the “Rule Name” text box. The name is usually based on the application or game title. 2. Set “Protocol” to “TPC.” 3. Enter the starting port number of the port range in the “Port Start” and “Port Map Start” text...

41 # Configuring Internet Access Controls This chapter explains how to configure the Internet access controls of the Modem, such as services blocking, Web site blocking, and schedule rules. Accessing Internet Access Control Screens To access the Internet Access Control configuration screens, follow ...

42 Actiontec DSL Modem User Manual 3. A login window appears. Enter the user name and password in the appropri- ate text boxes, then click OK . ☞ Note: The default user name is “admin.” The default password is “password.” 4. The “Internet Access Control” screen appears. To modify a specific setting,...

43 Chapter 6 Configuring Internet Access Controls 2. Select the Internet service(s) to be blocked by clicking in the appropriate check box. 3. Click Apply to block the selected service from the selected computer. Website Blocking Selecting Website Blocking in the Internet Access Control screen gener...

44 Actiontec DSL Modem User Manual Schedule Rules Selecting Schedule Rules in the Internet Access Control screen generates the “Schedule Rules” screen. Schedule rules allow computers on the network to access the Internet at scheduled times only. To set up schedule rules for a computer on the network...

46 Actiontec DSL Modem User Manual ☞ Note: When using “Weekly” scheduling, an access period cannot include 12 a.m (midnight). To create an access period that includes midnight, create two access periods, one that ends at 12 a.m. on one day, and one that begins at 12 a.m on the following day. 5. When...

47 Configuring the Modem’s Utilities This chapter explains how to use the Modem’s utilities, including how to restore default settings, upgrade the Modem’s firmware, and perform a ping test. Accessing the Utilities Screens To access the Utilities configuration screens, follow these instructions: 1. ...

49 Chapter 7 Configuring the Modem’s Utilities Restore Default Settings To restore the Modem to its factory default settings, select Restore Default Settings from the Utilities screen. When the “Restore Default Settings” screen appears, click Restore Default Settings . Any changes made to the Modem’...

50 Actiontec DSL Modem User Manual Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Modem’s network has visited. To access the Web Activity Log, select Web Activity Log from the Utilities screen. Auto Refresh To set the Web Activity Log screen to au...

51 Chapter 7 Configuring the Modem’s Utilities System Log The System Log provides information about the Modem’s activity. To access the System Log, select System Log from the Utilities screen. System Log (Size) Select the size of the system log displayed here. The smaller the size, the shorter the l...

52 Actiontec DSL Modem User Manual OAM Ping Test Selecting OAM Ping Test from the Utilities screen generates the “ OAM Ping Test” screen, which is used to check whether the Modem is properly connected to the network. Follow the on-screen instructions to perform the test. Ping Test Selecting Ping Tes...

53 Chapter 7 Configuring the Modem’s Utilities Reboot Selecting Reboot from the Utilities screen generates the “Reboot” screen. From this screen, the Modem can be rebooted. To do this: 1. From the first Reboot screen, click Reboot . 2. A confirmation window appears. Click OK . 3. The Modem reboots. ...

55 Troubleshooting This chapter contains a list of problems that may be encountered while using the Modem, and techniques to try and overcome the problem. Note that these tech-niques may not solve the problem. This chapter also include a list of frequently asked questions. Troubleshooting LAN Connec...

56 Actiontec DSL Modem User Manual t Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in the strip of icons at the top of any Modem GUI screen. t Verify the Modem’s settings are the same as the computer by clicking Status in the strip of icons at the top of any Modem GUI scr...

57 Chapter 8 Troubleshooting Time out error occurs when entering a URL or IP Address t Verify all the computers are working properly. t Ensure the IP settings are correct. t Ensure the Modem is on and connected properly. t Verify the Modem’s settings are the same as the computer by clicking Status i...

58 Actiontec DSL Modem User Manual Will my Xbox work with the Modem? Yes, the Modem is compatible with the Xbox. You need to set a static IP on the Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and TCP ), 53 (both UDP and TCP ), and 88 ( UDP ) if you run into DSL resolutio...

59 Chapter 8 Troubleshooting I used DHCP to configure my network. Do I need to restart my computer to refresh my IP address? No. Follow these steps to refresh your IP address: Windowsv 2000 - Select Start , Run , type “cmd,” and press Enter . At the DOS prompt, type “ipconfig /release,” then type “i...

60 Actiontec DSL Modem User Manual Security What is the default username for the Modem? The default username for the router is “admin” and the default password is “password” (all lower case, no quotation marks). To activate the password to protect the Modem, change the default password. Remote manag...

61 Specifications General Model Number GT701D (DSL Modem) Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) G.dmt G.lite t1.413 RFC 1483, 2364, 2516 Protocol LAN - CSMA/CD WAN - PPP, DHCP, Static IP WAN Full-rate ADSL Interface LAN 10/100 RJ-45 switched port Speed LAN Ethernet : 10/100 Mbps aut...

62 Actiontec DSL Modem User Manual LED Indicators Power, DSL, Internet, Ethernet Environmental Power External, 12V DC, 600mA Certifications FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL Operating Temperature 0º C to 40º C (32ºF to 104ºF) Storage Temperature -20ºC to 70ºC (-4ºF to 15...

64 Actiontec DSL Modem User Manual 3. Another menu appears. Select Control Panel . 4. When the “Control Panel” window appears, double-click Network and Dial- up Connections .

65 Appendix B Setting up Static IP on a Computer 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection . A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that cor-responds to the network...

68 Actiontec DSL Modem User Manual Windows XP 1. From the desktop, click Start button in the lower left corner. 2. From the menu that appears, select Control Panel . 3. When the “Control Panel” window appears, double-click Network Connections .

69 Appendix B Setting up Static IP on a Computer 4. In the “Network Connections” window, double-click Local Area Connection . A number may be displayed after the Local Area Connection. If more than one Local Area Connection is listed, locate the one that corresponds to the network card installed in ...

71 Appendix B Setting up Static IP on a Computer 15. Close the Network and Dial-up Connections window by clicking on the “ x ” button at the upper right corner of the window. The computer is now set up with a static IP address, allowing the user to access the Modem’s GUI . Windows Vista 1. From the ...

72 Actiontec DSL Modem User Manual 4. The “Network and Internet” window appears. Click Network and Sharing Center . 5. The “Network and Sharing Center” screen appears. From the menu on the left, click Manage network connections .

73 Appendix B Setting up Static IP on a Computer 6. The “Network Connections” screen appears.. Double-click Local Area Connection . 7. The “Local Area Connection Properties” window appears. In the “This con- nection uses the following items” list box, double-click Internet Protocol ( TCP/IP ) .

75 Service Acronyms The following information is related to the Firewall options (Custom, High, Medium, and Low) section in the “Configuring Security Settings” chapter of this manual. This appendix explains the meaning of the service acronyms included with the various lev-els of firewall security, a...

76 Actiontec DSL Modem User Manual IMAP, IMAPv3 I nternet M essage A ccess P rotocol. Protocols for retrieving E-mail messages. IMAP uses TCP 143 ; IMAP v 3 uses TCP 220 . IPSEC IKE, IPSEC ESP IP Sec urity. Protocols which support the secure exchange of packets at the IP layer . Uses UDP 500. LDAP L...

77 Appendix C Service Acronyms SMTP S imple M ail T ransfer P rotocol. A protocol used to transfer E-mail between computers over the Internet. Can be used to send and receive mail. Uses TCP 25 . SNMP S imple N etwork M anagement P rotocol. A set of protocols for managing net- works. Uses UDP 161.

79 Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the cover-age area of the access point and rem...

80 Actiontec DSL Modem User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damag-ing files or computers on the network. Gateway A central device that manages the data traffic of you...

81 Appendix D Glossary PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an IP address used to create IP...

83 Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential i...

84 Actiontec DSL Modem User Manual 84 2. This device must accept any interference received, including interference that may cause unwanted operation. ☞ Note : To comply with FCC RF exposure compliance require- ments, the antenna used for this transmitter must be installed to provide a separation dis...

85 Limited Warranty Hardware : Action tec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Action tec Electronics or its auth...

86 Actiontec DSL Modem User Manual THIS ACTION TEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS ACTION TEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWARE. FOR THE APPLICABLE WAR...

87 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. ACTION TEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLE...

88 Actiontec DSL Modem User Manual Governing Law : This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.