Page 3 - SERVSWITCHTM QUICK INSTALL GUIDE; ServSwitch
2 SERVSWITCH™ QUICK INSTALL GUIDE RS-232 POWER MONITOR/KEYBOARD/MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 Labeled "MOUSE" Unlabeled ServSwitch MONITOR/KEYBOARD/MOUSE CPU 1 1 Attach User Adapter Cable. 2 Attach monitor(VGA type shown). 3 Plug in monitor. 5 Use CPU Adapter Cable to...
Page 7 - not; standard
6 SERVSWITCH™ QUICK INSTALL GUIDE 2.1 IBM PS/2 C OMPATIBLE K EYBOARD AND M OUSE , VGA/M ULTISYNC M ONITOR If your keyboard and mouse are IBM PS/2 compatible (which includes currentRS/6000 and SGIkeyboards and mice, as well as the Microsoft ® IntelliMouse ® ), and your monitor is a VGA, SVGA, XGA, or...
Page 9 - “MOUSE” label
8 SERVSWITCH™ QUICK INSTALL GUIDE 2.3 IBM PS/2 C OMPATIBLE K EYBOARD AND M OUSE , RS/6000 M ONITOR If your keyboard and mouse are IBM PS/2 compatible (which includes currentRS/6000 keyboards and mice, as well as the Microsoft IntelliMouse), and yourmonitor is an RS/6000 type with a 13W3 video connec...
Page 11 - Master Unit
10 SERVSWITCH™ QUICK INSTALL GUIDE 3. Cascade Connections (Optional) If you want to connect submaster (slave) ServSwitch units to your master unit,use the coaxial Expansion Cable EHN284 . Plug one end of this cable (it doesn’t matter which end) into the submaster unit’s MONITOR/KEYBOARD/MOUSE port. ...
Page 12 - If your CPU’s keyboard
SERVSWITCH™ QUICK INSTALL GUIDE 4. CPU Connections Which cables you use and how you connect them will depend on what type ofequipment you’re using: If your CPU’s keyboard And if your CPU’s Refer to this section and mouse ports are video port is this (on this page): this type (with this type (with th...
Page 14 - To kbd port
SERVSWITCH™ QUICK INSTALL GUIDE Figure 7. PS/2 type CPU connections. RS-232 POWER MONITOR/KEYBOARD/MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 CPU 3 13 EHN051 or EHN282 To kbd port To mouse port To video port
Page 19 - • If you are connecting the Switch directly to a; DB9 male; . If you lose the adapter, you can replace it; computer; can replace it with our product code
18 SERVSWITCH™ QUICK INSTALL GUIDE 5. The RS-232 Connection (Required for Upgrading Firmware, Optional Otherwise) To attach the ServSwitch’s RS-232 port to the RS-232 serial port of a PC ormodem for upgrading firmware (required) or for out-of-band port switchingand diagnostics (optional), you will n...
Page 20 - modem; with a; Modem
SERVSWITCH™ QUICK INSTALL GUIDE • If you are connecting the Switch to a computer at another site through a modem with a DB25 female serial port, use the 6-wire cable EL06MS and the DB25 male adapter FA042 , as shown in Figure 14. Figure 14. RS-232 connection to DB25 male computer port. RS-232 POWER ...
Page 21 - The Power Connection; Attach the; outlet end; of the included power cord into the Switch. Attach the; plug end; of the cord to a wall outlet. See Figure15.; Included
20 SERVSWITCH™ QUICK INSTALL GUIDE 6. The Power Connection Attach the outlet end of the included power cord into the Switch. Attach the plug end of the cord to a wall outlet. See Figure15. Figure 15. The power connection. RS-232 POWER MONITOR/KEYBOARD/MOUSE CPU 5 CPU 6 CPU 7 CPU 8 CPU 2 CPU 1 CPU 4 ...
Page 22 - NOTES
Page 23 - © Copyright 2000. Black Box Corporation. All rights reserved.
CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOXFREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018Web site: www.blackb...
Page 24 - THE SERVSWITCHTM FAMILY; Welcome to the ServSwitch; TM
1 THE SERVSWITCH™ FAMILY Welcome to the ServSwitch TM Family! Thank you for purchasing a BLACK BOX ® ServSwitch ™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that yournew ServSwitch keyboard/video/mouse switch will save you money, time, andeffort. That...
Page 25 - SERVSWITCHTM; TRADEMARKS USED IN THIS MANUAL
2 SERVSWITCH™ TRADEMARKS USED IN THIS MANUAL BLACK BOX and the logo are registered trademarks, ServSwitch, ServSwitch Ultra, Matrix ServSwitch, and ServManager are trademarks, of Black BoxCorporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. ProComm is a registered trade...
Page 27 - que el aparato eléctrico sea operado.
4 SERVSWITCH™ NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referen...
Page 28 - NOM STATEMENT
5 NOM STATEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos,poniendo particular aten...
Page 29 - Chapter
6 SERVSWITCH™ Contents Chapter Page 1. Specifications ........................................................................................... 10 2. Introduction ............................................................................................. 132.1 The Complete Package .................
Page 30 - TABLE OF CONTENTS
7 TABLE OF CONTENTS Chapter Page 4.4 Using the RS-232 Port ....................................................................... 44 4.4.1 Connecting Equipment to the Port ..................................... 44 4.4.2 Switching Ports Remotely (Optional) .................................. 45 4.4.3 ...
Page 32 - Appendix
9 TABLE OF CONTENTS Appendix Page Appendix A: NVRAM Factory Defaults ......................................................... 78 A.1 Keyboard-Command Settings ........................................................... 78A.2 On-Screen Configuration Settings ............................................
Page 33 - With original Serv cabling (minimal) or coaxial cabling
10 SERVSWITCH™ 1. Specifications HardwareRequired — Monitor that supports your computers’ highest videostandard (see Section 4.1.1 ) Compliance — CE, FCC Part 15 Subpart J Class A, IC Class/classe A Standards — With original Serv cabling: VGA (color or monochrome/ page white) video; With original Se...
Page 34 - CHAPTER 1: Specifications; User Controls —; DB25 female CPU ports:
11 CHAPTER 1: Specifications User Controls — All models: Keyboard commands;On-screen menus; SW721A-R4: (3) Front-mounted pushbuttons: “ON/OFF” (power), “+” (switch to next port), and “–” (switch to previous port); All models except SW721A-R4: (2) Front-mounted pushbuttons: “ ” (switch to next port) ...
Page 35 - Power —; From wallmount external power supply (type may vary,; Enclosure —; Steel; Size —
12 SERVSWITCH™ Power — SW721A-R4: From wallmount external power supply (type may vary, refer to labeling on transformer):Either: Input: 90 to 260 VAC at 50 or 60 Hz, 65 to 130 mA;Output: +8 VDC at 1.5 A, –8 VDC at 375 mA; or: Input: 90 to 264 VAC at 47 to 63 Hz, 78 to 156 mA;Output: +12 VDC at 1 A, ...
Page 38 - CHAPTER 2: Introduction
15 CHAPTER 2: Introduction 2.3 The Front Panel The front panels of the ServSwitch feature two or three pushbutton switches andseveral LED indicators. To familiarize yourself with these controls and indicators,refer to Figures 2-1, 2-2, and 2-3 below and the descriptions that follow on the nextpage. ...
Page 39 - Panel Label; Main Power LED: Lights to indicate that unit is powered ON.; NOTE; – or
16 SERVSWITCH™ Panel Label Description POWER (left) Main Power LED: Lights to indicate that unit is powered ON. ON/OFF 2-port units only: Press this button to turn the ServSwitch ON or OFF. [Numbered] CPU Status LEDs: Numbered pairs of LEDs indicate thestatus of the CPU or submaster (cascaded) Serv ...
Page 40 - Description; You could also connect “submaster” Serv type; CPU
17 CHAPTER 2: Introduction 2.4 The Rear Panel All cable connections are made at the rear panel of the ServSwitch, asillustrated in Figures 2-4 and 2-5 and described below. Figure 2-4. The rear panel of a 2 to 1 Ser vSwitch (SW721A-R4). Figure 2-5. The rear panel of a 16 to 1 Ser vSwitch (SW725A-R4)....
Page 42 - mouse with a single “MKM Adapter Cable.”; Appendix B; for the; Chapter 1; Equipment Requirements
19 CHAPTER 2: Introduction 2.5 Cable Requirements Many switches of this type have what seems like ten million connectors on theirrear panels: one for each CPU’s video cable, one for each keyboard cable, and athird for each mouse cable. The potential for tangling or mismatching cables ishigh. By cont...
Page 44 - to make troubleshooting the; Appendix E; for more; ). This cable also comes in the different
21 CHAPTER 3: Installation 3.2 Installation Procedure This section provides complete instructions for the hardware setup of a singleServSwitch. (For detailed instructions on the capabilities and concerns involved ininstalling a cascaded Switch system, see Section 3.3 ; to make troubleshooting the in...
Page 45 - plug the three CPUs into ports CPU 4 through CPU 6.; D o n o t a t t a c h d o c k i n g s t a t i o n s f o r T h i n k P a d; o r o t h e r p o r t a b l e
22 SERVSWITCH™ 3.2.3 C ONNECTING CPU S CPU Adapter Cables run from the ServSwitch to the keyboard port, mouse port,and video-output port of each CPU you want to directly attach to it. Different typesof this cable fit the connectors on different computers (see Appendix B ). This cable also comes in t...
Page 46 - CHAPTER 3: Installation; your application with a technician.
23 CHAPTER 3: Installation 3.2.4 C ONNECTING S UBMASTERS (O PTIONAL ) To connect a submaster Serv type switch (ServSwitch, ServSwitch Ultra, MatrixServSwitch, ServManager, etc.) to a master ServSwitch, run a ServSwitch toServSwitch Expansion Cable (our product code EHN055 for original cable orEHN274...
Page 47 - Making sure that the connected CPUs and any
24 SERVSWITCH™ 3.2.5 P OWERING U P THE S YSTEM 1A. 2-port model (SW721A-R4): Making sure that the connected CPUs and any connected submasters are OFF (powered down), take the output cord of theServSwitch’s power supply and plug its 5-pin DIN male connector into thepower jack on the rear panel of the...
Page 48 - CHAPTER; must; Chapter 4; , which gives detailed
25 CHAPTER 3.2.6 C HANGING THE K EYBOARD S ETTING OF W INDOWS NT 4.0 CPU S If any CPUs attached to your ServSwitch are running Microsoft Windows NT 4.0,you must change the keyboard setting in their Control Panel from the default, “Microsoft Enhanced Keyboard,” to “Standard 101/102 or Microsoft Natur...
Page 49 - If you attach any PC-only submasters to a multiplatform master,
26 SERVSWITCH™ 3.3 Cascading in ServSwitch Systems In a normal cascaded ServSwitch system, the shared monitor(s), keyboard(s), andmouse (mice) are directly attached to one or more “master” Serv-Switches, while allthe CPUs are indirectly attached through “submasters” (subsidiary ServSwitches,ServSwit...
Page 50 - through
27 CHAPTER 3: Installation say that CPUs 1 through 8 are “shared,” we mean that they can be accessed byeither master at different times, not by both masters simultaneously.) Adding a third 4-port submaster unit would give you a total of 17 ports, and so on. (To reachall of the CPUs in cascaded syste...
Page 51 - MASTER UNIT
28 SERVSWITCH™ Figure 3-2. Basic Ser vSwitch cascading. CPU 7CPU 6CPU 5CPU 4CPU 3CPU 2CPU 1 4321 4321 CPU 16CPU 15CPU 14CPU 13 4321 CPU 12CPU 11CPU 10CPU 1 9 4321 CPU 8CPU 7CPU 6CPU 5 4321 CPU 4CPU 3CPU 2CPU 1 4321 MONITORKEYBOARDMOUSE MASTER UNIT ADAPTER CABLES SUBMASTER UNIT CPU SS to SS MKM MONIT...
Page 52 - submasters’
29 CHAPTER 3: Installation • You must not cascade submasters to more than one “layer.” That is, you may connect submasters to the CPU ports of one or (with Matrix ServSwitchsubmasters) two master ServSwitches, but do not connect any submasters to submasters’ CPU ports. To illustrate this restriction...
Page 53 - global
30 SERVSWITCH™ • If you are attaching more than one submaster to a slimline or full-size master ServSwitch, we strongly recommend that all of the submasters have the samenumber of ports. This is because the Switch’s “Expansion width” command/parameter—the value it uses to calculate how many ports ea...
Page 55 - Keyboard Commands; IMPORTANT NOTES; To start any ServSwitch keyboard command, you must press and; Guidelines for Using the ServSwitch with Your Equipment
32 SERVSWITCH™ 4. Operation: Hardware and Keyboard Commands The first part of this chapter, Section 4.1 , gives you some guidelines that you should follow to make sure your ServSwitch works properly with your equipment. Section 4.2 summarizes the ServSwitch’s keyboard commands, and Section 4.3 descr...
Page 56 - CHAPTER 4: Operation: Hardware and Keyboard Commands; • The ServSwitch supports a variety of mice for more details, see; Appendix D
33 CHAPTER 4: Operation: Hardware and Keyboard Commands Though the ServSwitch can convert any supported keyboard or mouse protocol to any other, this is not enough to overcome all of the vast differences betweeninput devices. If all of your CPUs are of the same type, we recommend that you usethe cor...
Page 58 - Table 4-2. Video Quality vs. Distance for Original Ser v Cables; Resolution; Quality 3 = Near perfect screen defects are not conspicuous
35 CHAPTER 4: Operation: Hardware and Keyboard Commands The ServSwitches will support SVGA (Super VGA) video, but with original Servcables the video quality will decrease markedly at higher resolutions and distances.Table 4-2, below, illustrates this. The distances in the table are total cable lengt...
Page 60 - The [Ctrl] character is always passed through to the CPU. The command; Appendix A; be reloaded if your Switch becomes badly misconfigured see; Table 4-4. The Ser vSwitch’s Keyboard Commands
37 CHAPTER 4: Operation: Hardware and Keyboard Commands 4.2 Keyboard-Command Summary Table 4-4 below and on the next page summarizes the commands that can be sentto the ServSwitch. To enter any command at the shared keyboard, first press andrelease the left Control key, represented by “[Ctrl].” (Thi...
Page 62 - desired port when you press the one-digit number’s numeral key.
39 CHAPTER 4: Operation: Hardware and Keyboard Commands 4.3 The Commands in Detail 4.3.1 S ELECTING A P ORT FROM THE S HARED K EYBOARD To select a port from your keyboard, press and release your keyboard’s left Controlkey ([Ctrl]), then type in the port number: If “Maximum Ports” is set to 1 to 9: T...
Page 63 - To disable scanning, set the scan time to zero see
40 SERVSWITCH™ 4.3.3 S CAN M ODE To start scanning (switching from CPU to CPU in a continuous rotation) from thekeyboard, press and release the left Control key ([Ctrl]), then press [S]. TheServSwitch will begin scanning sequentially from its currently selected portthrough the higher-numbered ports,...
Page 64 - case if, for example, the CPU were a Novell
41 CHAPTER 4: Operation: Hardware and Keyboard Commands 4.3.6 R ESET This command, along with the commands described in the next two sections, cancome in handy when certain problems arise. It will reboot your keyboard andmouse without your having to power down the station or the system, and will als...
Page 65 - ROM; xx
42 SERVSWITCH™ 4.3.7 S END N ULL B YTE (PS/2 T YPE M ICE O NLY ) PS/2 type mice send control data to CPUs in three-byte increments. Sometimes,because of electronic transients, unusual power-up effects, or plugging andunplugging of cables from live equipment, the currently selected CPU in aServSwitch...
Page 66 - ). If this label is not on screen, you can use this command to
43 CHAPTER 4: Operation: Hardware and Keyboard Commands 4.3.9 D ISPLAY L ABEL One of the ServSwitch’s graphic-overlay functions is to display the on-screen “label”window that contains the number and assigned name of the currently selected CPU(see Section 5.4.3 ). If this label is not on screen, you ...
Page 67 - Appendix C; for a pinout of this connector). This allows you to send
44 SERVSWITCH™ 4.4 Using the RS-232 Port 4.4.1 C ONNECTING E QUIPMENT TO THE P ORT For your convenience, a computer or terminal with an EIA/TIA RS-232 serial portcan be connected to the RS-232 serial port (RJ-12 connector) on the ServSwitch’srear panel (see Appendix C for a pinout of this connector)...
Page 68 - Of course, because most terminal emulators and similar programs
45 CHAPTER 4: Operation: Hardware and Keyboard Commands 4.4.2 S WITCHING P ORTS R EMOTELY (O PTIONAL ) To switch ports on a ServSwitch from a remote computer or terminal attached tothe Switch’s RS-232 port, take these steps: 1. Set your computer for serial communication at 9600 bps, no parity, 8 dat...
Page 69 - Waiting for file at 9600 baud
46 SERVSWITCH™ 4.4.3 U PGRADING THE F IRMWARE (F LASH M EMORY ) The ServSwitch has flash memory, which means its firmware may be reloaded(upgraded) in order to support new features or fix any problems in its operation. Toget new firmware revisions when they become available, you can download themfro...
Page 71 - Hit enter to continue; ” or “
48 SERVSWITCH™ 6. Press the Enter key on the PC’s keyboard. (If your keyboard does not have an Enter key, press the Return key instead.) LED 3 will go dark briefly while theServSwitch reboots itself and runs its new firmware. The Switch should thenlight LED 4 and send some diagnostic information abo...
Page 73 - left
50 SERVSWITCH™ 5. Operation: On-Screen Display 5.1 Overview You can use the ServSwitch’s on-screen display to: 1. Configure the ServSwitch through a series of configuration menus (triggered with the [Ctrl] [F12] command, where [Ctrl] is the left Control key). 2. Switch to different computers from a ...
Page 78 - To change this setting, press [Enter] while “Maximum computers” is
55 CHAPTER 5: Operation: On-Screen Display 5.2.3 C ONFIGURE S YSTEM : M AXIMUM C OMPUTERS This setting corresponds to the number of computers (CPUs) connected to theServSwitch system. It comes in handy when you are cascading, or are only usingsome of the CPU ports on a single Switch: When the Switch...
Page 79 - The factory-default value for this option is 16.
56 SERVSWITCH™ 5.2.4 C ONFIGURE S YSTEM : E XPANSION U NITS This setting corresponds to the number of “submaster” (expansion) Serv units thatare connected to the main master ServSwitch. It helps to determine which CPUnumber is associated with which physical connector. If you aren’t cascading, thisnu...
Page 82 - The “Configure Computers” Page
59 CHAPTER 5: Operation: On-Screen Display 5.3 The “Configure Computers” Page Use this page to set the name, keyboard type, and mouse type for each of theServSwitch’s CPU ports. Access it from the main menu by hitting [Enter] when“Configure computers” is highlighted. The page is shown below in Figur...
Page 83 - is the
60 SERVSWITCH™ 5.3.1 C ONFIGURE C OMPUTERS : C OMPUTER N AME Each computer can be given a name consisting of up to 16 characters. Thesenames appear as labels in the “Computer select” window (see Section 5.6 ). To change a computer name, press [Enter] while the corresponding “Computername” field is h...
Page 84 - computers and other
61 CHAPTER 5: Operation: On-Screen Display 5.3.2 C ONFIGURE C OMPUTERS : K EYBOARD Use this field to tell the ServSwitch what type of keyboard mode (PC mode 1, 2, or3) a given CPU uses. To change a CPU port’s keyboard mode, press [Enter] whilethe corresponding “Keyboard” field is highlighted. A keyb...
Page 86 - The “Configure Overlay” Page
63 CHAPTER 5: Operation: On-Screen Display 5.4 The “Configure Overlay” Page Use this page to set the color of the configuration menus, the resolution ofServSwitch-generated video, the type and timing of the Switch-generated screensaver, the appearance of the “Computer select” window, and the appeara...
Page 87 - If an access password has been set (see
64 SERVSWITCH™ 5.4.1.B Resolution This item gives you maximum monitor-type flexibility by determining theresolution and refresh rate of the video signal that the ServSwitch sends to theshared monitor while the unit isn’t receiving any video from the CPU. The possiblechoices—all using 640 x 480 resol...
Page 88 - background color and “white” for the text color.
65 CHAPTER 5: Operation: On-Screen Display 5.4.2 C ONFIGURE O VERLAY : C OMPUTER S ELECT W INDOW 5.4.2.A Background Color and Text Color These items determine the background and text colors of the “Computer selectwindow” (see Section 5.6 ). The “solid” colors available are black, red, green, yellow,...
Page 91 - . Once you do, an “Enter password” box will appear whenever the; . Once you do, an “Enter password” box will pop up on a user station’s; Security
68 SERVSWITCH™ 5.5 The “Configure Security” Page Use this page to set security options for the ServSwitch. Access this page, shown inFigure 5-10 below, from the main menu by hitting [Enter] when “Configuresecurity” is highlighted. Figure 5-10. The “Configure security” page. 5.5.1 T HE C ONFIGURATION...
Page 92 - ) over the whole screen. The Switch will not display any computer; power to the ServSwitch.; no text in the “New password” box.; Invalid password
69 CHAPTER 5: Operation: On-Screen Display ServSwitch will begin displaying its currently selected screen saver (see Section 5.4.1.C ) over the whole screen. The Switch will not display any computer video, nor will it accept any keyboard commands, until a user logs in by enteringthe access password....
Page 93 - ). The height of the window will vary depending on the current; Computer select window
70 SERVSWITCH™ 5.6 The “Computer Select Window” You can bring up a “computer select window” on the shared monitor’s screen toselect a specific computer from a list of computers attached to the ServSwitch.Access the window, shown in Figure 5-11 below, by pressing and releasing the left[Ctrl] key and ...
Page 94 - CHAPTER 6: Troubleshooting
71 CHAPTER 6: Troubleshooting 6. Troubleshooting The first two sections of this chapter discuss things to try when problems arise in aServSwitch system. If the trouble you’re having with the Switch is something youhaven’t seen before, or if the trouble seems minor, try the procedures detailed in Sec...
Page 95 - plugged in and powered up.
72 SERVSWITCH™ 6.2 Common Problems 6.2.1 A CPU C ONNECTED TO Y OUR S ERV S WITCH OR A S UBMASTER D OESN ’ T B OOT , AND Y OU G ET A K EYBOARD OR M OUSE E RROR A. First make sure your ServSwitch and (if one is involved) your submaster are plugged in and powered up. B. If the Switch and submaster are ...
Page 96 - anything
73 CHAPTER 6: Troubleshooting 6.2.2 Y OU C AN ’ T S WITCH P ORTS FROM THE K EYBOARD A. Can you do anything from the keyboard? If not, the keyboard strand of your MKM cable has probably come loose. Reconnect it. B. The ServSwitch might have lost power for less than three seconds. (This can cause the ...
Page 97 - can
74 SERVSWITCH™ 6.2.5 T HE S ERV S WITCH S CANS OR S WITCHES TO E MPTY OR N ONEXISTENT P ORTS A. The “Maximum computers” setting is too high. (If any of the CPUs you can access are receiving garbage characters, this is a good indicator.) Set MaximumPorts to match the number of CPUs in your system. Se...
Page 98 - supported in item A under
75 CHAPTER 6: Troubleshooting 6.2.9 Y OUR M OUSE D OESN ’ T M OVE THE P OINTER /C URSOR A. What type of mouse is it? If it is any type other than those listed as being supported in item A under Section 6.2.6 , chances are that the ServSwitch doesn’t support it. B. The mouse might not be configured p...
Page 99 - OK
76 SERVSWITCH™ E. The CPU is sending video with sync on green, which the ServSwitch does not currently support. Call Black Box for technical support. F. If the video problem is not centered on the monitor, check the video strands of your cables. Tighten any loose connections. G. If no cable connecto...
Page 100 - IBM T; Calling Black Box; do not attempt to alter or; Shipping and Packaging
77 CHAPTER 6: Troubleshooting 6.2.16 T HE S ERV S WITCH D OESN ’ T W ORK W ITH Y OUR D ONGLE -P ROTECTED S OFTWARE The ServSwitch does not support keyboard-line dongles (the devices required to beinserted into the keyboard line by some software for copy protection). 6.2.17 T HE S ERV S WITCH D OESN ...
Page 101 - Appendix A: NVRAM Factory Defaults; To Change
78 SERVSWITCH™ Appendix A: NVRAM Factory Defaults A.1 Keyboard-Command Settings The tables below shows, for the ServSwitch’s keyboard-command configurationoptions, the default values stored in nonvolatile memory (NVRAM) when theServSwitch is shipped from the factory. It also shows what commands or a...
Page 102 - APPENDIX A: NVRAM Factory Defaults; Option; System
79 APPENDIX A: NVRAM Factory Defaults A.2 On-Screen Configuration Settings The table below and on the next page shows, for the ServSwitch’s saveable on-screen display options, the default values stored in nonvolatile memory (NVRAM)when the ServSwitch is shipped from the factory. Option Default setti...
Page 103 - Computer label
80 SERVSWITCH™ Option Default setting Computer label Background color .........................Transparent blueText color ......................................WhitePosition..........................................X=3, Y=90Show computer number ..............YesFade out ................................
Page 104 - APPENDIX B: Cable Product Codes; Appendix B: Cable Product Codes; For most of these cables,
81 APPENDIX B: Cable Product Codes Appendix B: Cable Product Codes The table below and on the next page lists the product codes for all the types ofcables we currently offer for use with the ServSwitch. The four digits that follow thedash in each product code indicate how long each cable is in feet ...
Page 107 - Appendix D: The LK461 Keyboard; Some of the computers manufactured by Compaq; Key Pressed on
84 SERVSWITCH™ Appendix D: The LK461 Keyboard Some of the computers manufactured by Compaq ® subsidiary Digital Equipment Corporation come with a special keyboard called the DEC LK461. The ServSwitchsupports this keyboard by passing through unaltered the scan codes of certainproprietary keys (such a...
Page 108 - APPENDIX E: Installing the 4-Port Expansion Board; Appendix E: Rackmounting the
85 APPENDIX E: Installing the 4-Port Expansion Board Appendix E: Rackmounting the ServSwitch If you want to mount your -R4 ServSwitch in a 19", 23", or 24" rack, make sure youget the right ServSwitch Rackmounting Kit: product code RMK19M, RMK23M, orRMK24M respectively for the mini-chassi...