Black Box ServSwitchTM - Manual

              ® What you may additionally need Slave power switches for connection to Wizard IP Plus or master power switch (part number: Contact Black Box technical support) Master power switch for connection to Wizard IP Plus or standalone E...

              ® Installation Mounting Wizard IP Plus offers three main mounting methods: • Supplied four self-adhesive rubber feet• Optional single unit rack brackets• Optional double unit rack brackets Connections 5V 2A A MOD EM DVI DVI VGA V...

              ® Connections Installation of the Wizard IP Plus involves a number of basic connections to some or all of the following items: • Host computer links: (Keyboard and mouse  ) ( Video ) ( Audio ) ( Virtual Media ) • Local console c...

              8 ® 5V 2A A MOD EM DVI DVI VGA VGA K / M K/M V M PO WER CONTR OL INDO OR USE ONL Y B 1 2 CFG COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Host computer links: Video The Wizard IP Plus uses DVI/I video ports that support both digita...

              ® Host computer links: Audio The Wizard IP Plus supports and distributes the stereo sound originated by the host computer to the local console port, and also to the remotely connected users. To make an audio link 1 Connect an aud...

              0 ® Local console connections: Keyboard and mouse The Wizard IP Plus supports both PS/2-style and USB-style keyboard and mouse connections. To connect a local keyboard and mouse 1 Wherever possible, ensure that power is disconnec...

              ® 5V 2A A MOD EM DVI DVI VGA VGA K / M K/M V M PO WER CONTR OL INDO OR USE ONL Y B 1 2 CFG COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Local console connections: Video The Wizard IP Plus uses DVI/I video ports that support both di...

              ® Local console connections: Audio The Wizard IP Plus supports and distributes the stereo sound originated by the host computer to the local console port, and also to the remotely connected users. To connect local speakers 1 Posi...

              ® 5V 2A A MOD EM DVI DVI VGA VGA K / M K/M V M PO WER CONTR OL INDO OR USE ONL Y B 1 2 CFG COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Modem/ISDN port The Wizard IP Plus provides a serial port specifically for you to connect eithe...

              ® 5V 2A A MOD EM DVI DVI VGA VGA K / M K/M V M PO WER CONT ROL INDO OR USE ONL Y B 1 2 CFG COMPUTER / KVMA SWITCH KVMA CONSOLE 1 2 ON Power control port The Wizard IP Plus provides a serial port for connection to one or more opti...

              ® Configuration Initial configuration The initial configuration occurs as two distinct parts: Part – Local configuration This part of the configuration takes place using the locally connected keyboard and video monitor. It allows...

              ® To perform the initial local configuration 3 If necessary, edit the Modem config screen. Wizard IP Plus Unit Config Hot Keys Ctrl+Alt ScreensaverTime Encryption Video Source Date 10 mins 21 Prefer Off Analogue 15 27 Apr 31 2004...

              ® Once the username and password have been accepted, the screen should now show the host computer screen (or, if none is connected, a blank image). 6 To view the options menu: Press . More about hotkeys . (if the standard hotkeys...

              8 ® Hot plugging and mouse restoration It is strongly recommended that you switch off a host computer before attempting to connect it to the Wizard IP Plus. However, if this is not possible then you need to ‘hot plug’ the compute...

              ® Resetting the configuration The Wizard IP Plus asks for an unknown admin password This may occur if the Wizard IP Plus has been previously configured. If the existing admin password cannot be discovered, then your only recourse...

              0 ® Part 2 – Remote configuration The second part of the configuration requires you to log into the Wizard IP Plus from a system via either a network connection or a dial-up connection (via modem or ISDN). In either case there ar...

              ® Networking issues Thanks to its robust security the Wizard IP Plus offers you great flexibility in how it integrates into an existing network structure. The Wizard IP Plus is designed to reside either on an internal network, be...

              ® Addressing When the Wizard IP Plus is situated within the local network, you will need to give it an appropriate local IP address and IP network mask. This is achieved most easily using the DHCP server option which will apply t...

              ® Placing Wizard IP Plus alongside the firewall Wizard IP Plus is built from the ground-up to be secure. It employs a sophisticated 128bit public/private key system that has been rigorously analysed and found to be highly secure ...

              ® Power switching configuration Power switch configuration comprises two main steps: • Configure the COM2 serial port to the same speed as used by the power switch box(es) - see Serial port configuration for details. • Configure ...

              ® The KVMADMIN utility Particularly useful for complex Wizard IP Plus configurations and the control of remote installations, KVMADMIN is a powerful administration tool.KVMADMIN is based upon the successful VNC viewer and uses th...

              ® Wizard IP Plus Maintenance Reset Configuration return to normal operation. Configure Network Put option switch 1 up to To upgrade unit, visit: http://192.168.42.154 Wizard IP Plus Network Config Net Mask 255.255.255.0 192.168.4...

              ® Operation Connecting to the Wizard IP Plus The Wizard IP Plus offers you three ways to connect: • Local connection,• Remote connection by network link, • Remote connection by direct dial up (modem or ISDN) link, ...and two type...

              8 ® Remote connections From a remote system, you connect to the Wizard IP Plus using a viewer and a link. There are two types of viewer and two types of link, which can be used in any combination. OR OR LOC REM VNC 100 LNK PWR BL...

              ® Remote connection by VNC viewer The VNC viewer is a compact application that runs on your remote system and allows you to view and use the Wizard IP Plus and its host computer(s). VNC viewer is readily available from a number o...

              0 ® Using the viewer window The viewer window gives you the ability to view and control the Wizard IP Plus and its host computer(s). Its operation is almost identical regardless of whether you used the VNC viewer or your Web brow...

              ® Host selection The Hosts button on the menu bar provides the quickest and most efficient way to switch between host computers. This is because the button is close at hand, but also because the screen calibration details for eac...

              ® Access mode - shared/private Up to five users can be simultaneously logged-on (four remote users plus one local user) and during normal operation, all are able to see the same view of the currently selected host. If you need to...

              ® Mouse Control This option displays a mouse control dialog and is useful when the remote cursor is failing to respond correctly to your mouse movements, even after using the Resync mouse option. The mouse control dialog allows y...

              ® Click to send the code Enter the code here Keyboard Control This option displays a keyboard control dialog and is useful for sending keyboard combinations (to the host) that are needed regularly or that are trapped by the Wizar...

              ® Video Settings This dialog provides access to all of the key video settings that determine image quality and link performance. Note: Calibration is not required for digital video sources. Threshold The threshold is effectively ...

              ® Virtual Media The Virtual Media feature allows you to remotely make files available to any host computer that is linked to the Wizard IP Plus. Single files or collections of files and folders up to 2GB in size can be quickly tr...

              ® If you need to enter a port number Usually, when you make a network connection to the Wizard IP Plus (either using the VNC viewer or a Web browser) you simply enter the IP address, i.e. 192.168.0.3. However, if a special config...

              8 ® Viewer encryption settings The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four encryption options. The resulting actions of certain options depend upon how the Wizard IP Plus to which you are connec...

              ® Further information This chapter contains a variety of information, including the following: • Getting assistance - see below• Troubleshooting - see right• Appendices • Appendix 1 - Local configuration menus • Appendix 2 - VNC ...

              0 ® Appendix 1 - Local configuration menus This section covers the control menus that are available when you are using the locally connected keyboard, video monitor and mouse. To access the local configuration menus • On the loca...

              ® Unit configuration This page provides access to a selection of both basic and fundamental settings for the Wizard IP Plus. Wizard IP Plus Unit Config Hot Keys Ctrl+Alt ScreensaverTime Encryption Video Source Date 10 mins 21 Pre...

              ® Network configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. Wizard IP Plus Network Config Net Mask 255.255.255.0 192.168.42.154 No Gateway VNC Port HTT...

              ® Modem configuration This page allows you to configure the COM1 serial port located at the rear of the Wizard IP Plus. Wizard IP Plus Modem Config ATZS0=1 192.168.3.2 192.168.3.1 115200 Initialize Port Restore Defaults Cancel Sa...

              ® Reset configuration This option allows you to completely reset the Wizard IP Plus. Wizard IP Plus Reset Config DO YOU WISH TO CONTINUE? Cancel RESET WARNING: Continuing will cause your existing configuration to be erased. The u...

              ® Clear IP access control This option removes all entries from the IP access control feature within the Wizard IP Plus. What is IP access control? The IP access control feature (configurable by a remote admin user) allows certain...

              ® Colour/Encoding Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus and apply the most suitable encoding method. This option is suggested for the majority of installations. Prefe...

              ® Inputs Enable all inputs When selected, allows keyboard, mouse and clipboard data to be transferred between server and viewer systems. Disable all inputs (view-only mode) When selected, prevents control data being passed betwee...

              8 ® Scaling No Scaling No attempt is made to make the screen image fit the viewer window. You may need to scroll horizontally and/or vertically to view all parts of the screen image. Scale to Window Size Adjusts the server screen...

              ® Identities This feature helps your VNC viewer to confirm that a revisited Wizard IP Plus is genuine and not another device masquerading as an Wizard IP Plus. The list given will retain the identities of all visited units (that ...

              0 ® Appendix 3 - VNC viewer window options Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window control items Full screen Expands the VNC viewer window to fil...

              ® There are four options pages: Encoding and colour level Auto select When ticked, this option will examine the speed of your connection to the Wizard IP Plus and apply the most suitable encoding method. This option is suggested ...

              ® Appendix 5 - Remote configuration menus This section covers the configuration menus that are available to remote admin users using either the VNC viewer or the browser methods of access. To access the remote configuration menus...

              ® User accounts This section allows you to manage up to sixteen separate accounts. The first of the sixteen accounts is the admin account and is the only account with access rights to the configuration menus. The user name and ac...

              ® Advanced unit configuration Click this button to display advanced options that do not normally require alteration. Mouse Latency Allowance This option is used during calibration to account for latency delays (caused as signals ...

              ® Time & date configuration This page allows you to configure all aspects relating to time and date within the Wizard IP Plus unit. Time and Date Use the arrow buttons to set the correct current time. Use NTP When this option...

              ® Network configuration This page allows you to configure the various aspects of the IP port and its relationship with the local network. MAC address Media Access Control address – this is the unique and unchangeable code that wa...

              8 ® Setting IP access control The golden rule with this feature is ‘Include before you exclude’ or to put it another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entrie...

              ® Serial port configuration This page provides all access to settings concerned with the two serial ports (modem and power control) that are situated at the rear of the Wizard IP Plus. Modem port PPP Server IP Address / PPP Clien...

              0 ® Host configuration This page provides the opportunity to configure various details for each of the host systems that may be connected to the Wizard IP Plus via one or more KVM switch units. There are 128 entries, each of whic...

              ® Hotkey sequences and Port Direct Wizard IP Plus allows you to enter commands suitable for any KVM switch in order to choose from up to 128 host systems. These switching commands can take the form of hotkey sequences that emulat...

              ® Logging and status This screen provides various details about the user activity on the Wizard IP Plus. Note: The log has a maximum capacity of 1000 event lines. After 1000 entries, the oldest entries are overwritten. If log dat...

              ® Appendix 6 – Addresses, masks and ports IP address, network masks and ports are all closely linked in the quest for one device to find another across disparate network links. IP addresses As a rough analogy, consider how you us...

              ® Net masks - the binary explanation To really understand the operation of a net mask it is necessary to delve deeper into the life blood of computers – binary ; this is native digital, where everything is either a 1 (one) or 0 (...

              ® Calculating the mask for IP access control The IP access control function uses a standard IP address and a net mask notation to specify both single locations and ranges of addresses. In order to use this function correctly, you...

              ® LOC REM VNC 100 LNK PWR BLACK BOX BLACK BOX 724-746-5500 ® ® ® Internet Web server Ports If you accept the analogy of IP addresses being rather like telephone numbers, then think of ports as extension numbers. In a company of a...

              ® Appendix 7 – Cable and connector specifications Wizard IP Plus to power switch cable Power switch to power switch daisy chain cable pin D-type female pin RJ pin RJ pin RJ

              8 ® Appendix 8 – Hotkey sequence codes These codes are used when defining hotkey switching sequences (macros) for host computers and allow you to include almost any of the special keys on the keyboard. Permissible key presses Mai...

              ® Appendix 9 – Supported video modes The following video modes are supported and can be automatically configured by the Wizard IP Plus. If a recognised video mode cannot be found, the Wizard IP Plus will gradually change some of ...

              0 ® Safety information • For use in dry, oil free indoor environments only.• Warning - live parts contained within power adapter.• No user serviceable parts within power adapter - do not dismantle. • Plug the power adapter into a...

              ® End user licence agreement PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH THE WIZARD IP PLUS PRODUCT (“the PRODUCT”). THE SOFTWARE IS PROVIDED TO ENABLE ...

              ® Radio Frequency Energy A Category 5 (or better) twisted pair cable must be used to connect the Wizard IP unit in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of ...

              ® FCC requirements for telephone-line equipment 1 The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network with standardized jacks. This equipmen...

              ® Normas Oficiales Mexicanas (NOM) electrical safety statement Instrucciones de seguridad 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2 Las instrucciones de...

              ® HT Index A Access control configuration 58mask calculation 65 Access mode shared & private 32 Account creation for users 53 Address explanation 63 Addressing DNS 22network issues 22power switch boxes 14 Admin password initi...

              8 ® BlackBox subsidiary contact details Country Web Site/Email Phone Fax United States www.blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 [email protected] Belgium www.blackbox....